Server and Storage SME/Architect Server and Storage SME/Architect Job Details SME in Sever hardware and related components like CPUs (Intel, AMD and Nvidia), RAM, optics, storage, backup, etc. Develop baselines for each site and customer private cloud setups on the infra side, work with Network and Security SMEs and develop the right and optimized BOQs.SME and architect role that requires candidates to be equipped with right balance of skills in server/systems engineering, virtualization, networks, administration and automation to create high scalable and fault tolerance cloud infrastructure and systems This role is responsible for designing, installing, maintaining, and troubleshooting the physical hardware components of servers, configuring virtualization libraries, ensuring optimal performance, reliability, and security by managing server hardware upgrades, repairs, and replacements, often collaborating with network engineers and system administrators to maintain a stable server infrastructure. Additionally, the engineer should participate in driving the technical vision for projects, translating business needs into actionable solutions, and overseeing the development, deployment and resource optimization processes. Responsibilities Work closely with Pappaya Cloud Tech team and leadership to define the technical direction for projects, including architecture, design, and technology stack selection w.r.t servers, storage and other hardware components. Hardware installation and configuration: o Installing new server hardware, configuring RAID arrays, setting up network interfaces, and managing physical connections. Performance monitoring and troubleshooting: o Identifying and resolving hardware-related issues like CPU bottlenecks, memory leaks, disk failures, overheating, and power supply problems through diagnostics and performance monitoring tools. o Hardware upgrades and maintenance: o Planning and executing hardware upgrades, including CPU, memory, storage expansions, and firmware updates to maintain optimal performance. o Review racking and stacking, cabling, and power budgets per rack. Vendor management: o Liaising with hardware vendors for procurement, warranty support, technical assistance, and repairs. Capacity planning: o Assessing future server needs, forecasting hardware requirements, and planning for capacity expansion o Develop analytical methods to drive operational efficiency with the organization. Security measures: o Implementing security protocols related to physical server access, data encryption, and hardware-based security features Documentation and reporting: o Maintaining detailed documentation of server hardware configurations, maintenance records, and incident reports o Clearly communicate technical concepts to nontechnical audiences. o Document technical decisions and processes. Operational Efficiency: o Participate in developing and automating infrastructure deployments and configurations. o Improve reliability, quality, and time-to-market of our suite of software solutions o Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement. o Provide primary operational support and engineering for multiple large-scale distributed software applications. o Create sustainable systems and services through automation and uplifts. o Gather and analyze metrics from operating systems and applications to assist in performance tuning and fault finding. o Balance feature development speed and reliability with well-defined service-level objectives. o Proactive approach to identifying problems, performance bottlenecks, and areas for improvement. o Delegate tasks effectively and provide constructive feedback. o Collaborate with engineers to solve complex problems. o Work closely with stakeholders, including product managers, business analysts, and clients, to understand their needs and translate them into technical solutions. Skills And Abilityy Strong understanding of server hardware components like CPUs, RAM, storage devices, network adapters, and power supplies. Expertise in server operating systems (Linux or Windows Server) and their hardware interactions, preferabl Linux. Expertise in managing Linux operating systems, including command-line proficiency. In-depth knowledge of KVM architecture, configuration options, and management tools. Understanding of virtualization principles, including CPU and memory management within a virtualized environment. Familiarity with network protocols, routing, switching, and firewalls. Networking knowledge to manage network interfaces and connectivity. Understanding of different storage technologies and how to integrate them with KVM. Experience with scripting languages like Python, Bash, or PowerShell to automate tasks, is an added advantage Proficiency in system administration tasks like BIOS configuration, RAID management, and hardware diagnostics. Experience with data center operations and best practices. Troubleshooting skills to diagnose and resolve hardwarerelated issues Understanding of the OSI (Open Systems Interconnection) model and renowned ports and services can be an added advantage. Experience with distributed storage technologies such as NFS, HDFS, Ceph, and Amazon S3, as well as dynamic resource management frameworks (Apache Mesos, Kubernetes, Yarn), a added advantage. Ability to work independently and collaborate with crossfunctional teams Excellent communication and collaboration skills. Leadership experience (a plus). Required Skill Set Experience 10+ years of experience in heterogeneous server hardware, Linux OS and Virtualization platforms, Windows server knowledge is additional advantages Deep understanding on the cloud design and architecture principles Preferably a certification in any one public or private cloud platforms/virtualization software stacks. Education/Qualification Bachelor s degree in computer science, Information Technology, or a related field. 12-15 years experience in server management, virtualization, DR, storage management and backup management. Location Chennai India Job Type On-site - Full Time Salary As Per Industry Standards Apply for this role now Name * Email * Current Salary (LPA) * Years Of Experiance

Job Details Expertise is in service management w.r.t coordinating with data center colocation services providers, network service providers, hardware OEMs and managed services providers. Should have managed multiple partners and suppliers to get delivery on time with quality Cost management with suppliers Review and ensure invoices are accurate and approvals coordination for on time payments Track SLAS, and service credits on daily, weekly and monthly basis, do monthly and quarterly reviews with suppliers and publish dashboards/metrics to management review. Responsibilities Oversee the end-to-end delivery of IT services, ensuring services meet agreed SLAs (Service Level Agreements). Track KPIs (Key Performance Indicators) to measure suppliers performance and service efficiency. Implement and manage service delivery frameworks, such as ITIL (Information Technology Infrastructure Library). Monitor and improve the quality, efficiency, and reliability of suppliers productivity and services. Coordinate incidents, review incidents resolutions, RCAs, and do problem management to ensure no repeat issues. Change and Release management, oversee changes, upgrades and ensure 99% success rate Coordinate emergency changes with all the stake holders Ensure on time customer notifications for scheduled maintenances. Conduct regular service reviews with internal stakeholders and clients (for major customers and private cloud environments). Act as the primary point of contact for internal teams, external clients, etc. w.r.t infrastructure suppliers, managed services partners, ISPs, etc. Identify and implement opportunities for process improvement using frameworks like ITIL CSI (Continuous Service Improvement). Maintain an inventory of IT assets, such as hardware, software, and licenses w.r.t entire hardware stack across sites. Ensure accurate configuration management through Configuration Management Databases (CMDB) or thru Excel sheets as required. Do risk management and create mitigation strategies, create supplier strategies. Review MSAs, Pos, etc. and ensure suppliers are meeting the contractual obligations. Take care of large migration projects Skills And Abilityy ITIL Certification and PMP Should have experience in managing large vendors and suppliers Good experience in incident, service and change management, and using tools like Jira, ServiceNow, etc. Skills to develop automation and create dashboards, reports. Etc. Excellent technical writing, power presentation and excel skills are must Have experience in monitoring tools like Zabbix, Prometheus, etc. Excellent Leadership and Communication Skills to manage teams and engage stakeholders/Suppliers. Required Skill Set Experience Ability to use scripting and programming language to build and maintain dashboards using tools like Grafana Ability to develop vendor strategies, budget management and tracking. Good communication, problem solving, analytical, team work, time management and other interpersonal skills Education/Qualification Bachelor s degree in computer science, Information Technology, or a related field. 12-15 years of experience in managing IT vendor and supplier services management, data centers and ISPs. Location Chennai India Job Type On-site - Full Time Salary As Per Industry Standards Apply for this role now Name * Email * Current Salary (LPA) * Years Of Experiance

Job Details As an Apache CloudStack SME/Architect, you will be responsible for the design, deployment, and management of our cloud infrastructure using Apache CloudStack. You will work closely with cross-functional teams to ensure the reliability, scalability, and security of our cloud services Responsibilities Installing, configuring, and maintaining Apache CloudStack infrastructure in accordance with project requirements. Managing infrastructure resources, including compute, storage, and networking components. Diagnosing and resolving technical issues related to CloudStack deployment, virtual machine provisioning, and infrastructure performance. Monitoring resource utilization and planning for scalability to ensure adequate capacity for current and future workloads. Developing scripts and automation tools to streamline deployment processes, configuration management, and repetitive tasks. Implementing security best practices to safeguard cloud infrastructure and data, including access control, encryption, and compliance with security standards. Integrating CloudStack with other systems and platforms, such as billing systems, monitoring tools, and identity management solutions. Identifying performance bottlenecks and optimizing cloud infrastructure for improved efficiency and responsiveness. Creating and maintaining documentation for configuration settings, troubleshooting procedures, and best practices. Working closely with cross-functional teams, including developers, system administrators, and network engineers, to ensure seamless operation of the cloud environment. Staying updated with the latest developments in cloud technologies and recommending enhancements to optimize the CloudStack environment. Responding to incidents and outages promptly, implementing measures to mitigate risks, and ensuring high availability of cloud services. Ensuring compliance with industry regulations and standards related to cloud computing, data privacy, and security. Mastery of cloud computing concepts like IaaS, PaaS, and SaaS, coupled with an understanding of best practices, is vital for the development and deployment of robust cloud solutions o Understanding of cloud security best practices, including data encryption, access control, and network security. o Ability to document configurations, procedures, and troubleshooting steps effectively. o Strong verbal and written communication skills for collaborating with team members and stakeholders. o Problem-Solving Skills: Aptitude for diagnosing and resolving complex technical issues in a timely manner. o Willingness to stay updated with the latest developments in cloud computing technologies and trends. Skills And Abilityy Ability to use scripting and programming language to build and maintain the stacks in Python, Perl and Jscript. Ability to develop rules, automation scripts and manage them. Good communication, problem solving, analytical, team work, time management and other interpersonal skills Required Skill Set Experience Ability to use scripting and programming languageto build and maintain dashboards using tools like Grafana Ability to develop vendor strategies, budget management and tracking. Good communication, problem solving, analytical, team work, time management and other interpersonal skills Education/Qualification Bachelor s degree in computer science, Information Technology, or a related field. 12-15 years of experience in Apache CloudStack, Open Stack, Open Nebula, VMware, AWS, Azure, etc. Location Chennai India Job Type On-site - Full Time Salary As Per Industry Standards Apply for this role now Name * Email * Current Salary (LPA) * Years Of Experiance

Expertise is in service management w.r.t coordinating with development partners Should have managed multiple partners and suppliers to get delivery on time with quality Develop estimates and review use cases, and act as product manager. Cost management with suppliers Review and ensure invoices are accurate and approvals coordination for on time payments Track Deliverables, manage releases and review bugs, etc. Will be product owner from Pappaya to drive the roadmap, define the same and publish to all the stake holders. Responsibilities Oversee the end-to-end delivery of IT services, ensuring services meet agreed SLAs (Service Level Agreements). Track KPIs (Key Performance Indicators) to measure suppliers performance and service efficiency. Implement and manage service delivery frameworks, such as ITIL (Information Technology Infrastructure Library). Monitor and improve the quality, efficiency, and reliability of suppliers productivity and services. Coordinate incidents, review incidents resolutions, RCAs, and do problem management to ensure no repeat issues. Change and Release management, oversee changes, upgrades and ensure 99% success rate Coordinate emergency changes with all the stake holders Ensure on time customer notifications for scheduled maintenances. Conduct regular service reviews with internal stakeholders and clients (for major customers and private cloud environments). Act as the primary point of contact for internal teams, external clients, etc. w.r.t infrastructure suppliers, managed services partners, ISPs, etc. Identify and implement opportunities for process improvement using frameworks like ITIL CSI (Continuous Service Improvement). Maintain an inventory of IT assets, such as hardware, software, and licenses w.r.t entire hardware stack across sites. Ensure accurate configuration management through Configuration Management Databases (CMDB) or thru Excel sheets as required. Do risk management and create mitigation strategies, create supplier strategies. Review MSAs, Pos, etc. and ensure suppliers are meeting the contractual obligations. Take care of large migration projects Skills And Abilityy ITIL Certification and PMP Strong knowledge of ITIL frameworks and Agile methodologies (Scrum, Kanban, SAFe). Proficiency with Agile tools like Jira, Trello, ServiceNow, or Azure DevOps. Should have experience in managing large vendors and suppliers Skills to develop automation and create dashboards, reports. Etc. Excellent technical writing, power presentation and excel skills are must Excellent communication and facilitation skills for Agile ceremonies. Strong leadership skills to foster an Agile culture and enable cross-functional teams. Required Skill Set Experience Ability to use scripting and programming languageto build and maintain dashboards using tools like Grafana Ability to develop vendor strategies, budget management and tracking. Good communication, problem solving, analytical, team work, time management and other interpersonal skills Education/Qualification Bachelor s degree in computer science, Information Technology, or a related field. 12-15 years in IT project management using Agile methodologies, DevSecOps, managing development project thru development partners/suppliers.