Pansen Engineering (India) Pvt. Ltd

As an IT Manager at our company in Gurugram, India, your primary responsibility will be to manage the IT infrastructure, network administration, IT vendor management, and oversee IT-related operations across subsidiaries. Your role does not involve programming but focuses on IT infrastructure, system management, and outsourced IT services. Key Responsibilities: - IT Infrastructure & Network Management - Oversee and maintain the IT network of headquarters and subsidiaries, including wired and wireless connections. - Understand low-voltage system diagrams for network, surveillance, and telephone extensions. - Manage network cabling and control wiring as required. - Ensure the security and efficiency of internal IT infrastructure. - IT Equipment & System Maintenance - Conduct basic IT equipment inspections and coordinate maintenance with external service providers. - Ensure timely upgrades and troubleshooting of IT hardware such as workstations, servers, and POS systems. - Manage cloud service providers and IT system accounts across subsidiaries. - IT Vendor Management - Manage relationships with IT vendors like HRONE, CARE, website hosting, and email service providers. - Oversee procurement, contract negotiations, and service level agreements (SLAs) for IT-related services. - Ensure IT service providers meet company standards and requirements. - ERP & OA System Administration - Administer and oversee ERP and OA systems to ensure smooth operation and user accessibility. - Manage user permissions and access control across IT systems. - Provide internal support and training for ERP and OA system users. - Subsidiary IT Operations Support - Oversee IT infrastructure setup and maintenance for subsidiaries. - Manage outsourcing projects for surveillance, network setup, telephone systems, websites, and POS machines. - Ensure seamless IT integration between headquarters and subsidiary offices. - Security & Compliance - Monitor IT security and compliance with company policies. - Implement best practices for data security and access control. - Collaborate with management to align IT policies with business goals. Qualifications: - Bachelor's degree in computer science or a relevant field. - 5+ years of experience in a related field. - Experience in the information technology space and resolving various software and hardware issues. - Strong technical problem-solving and communication skills.,