Office Executive Do follow up Excel, word, power point Prepare reports.

Reel and Post making for Instagram Handling Insta page for follower growth WhatsApp marketing WhatsApp bot Handling all social media platform of Pacsol Group

Unisex Hair Dresser Hair Treatments, Chemical and Non Chemical Treatment

Key Responsibilities:Skin & Facial Treatments: Perform various types of facials including cleanup, hydrafacial, chemical peels, RF microneedling, etc. Analyze skin types and recommend appropriate skincare routines and products. Hair Services: Provide haircutting, hair styling, trimming, and basic hair care services. Recommend suitable treatments and products based on hair condition. Laser Hair Reduction: Operate laser machines for hair removal treatments following safety and hygiene protocols. Maintain proper documentation of sessions and client progress. Customer Care: Ensure high standards of hygiene, comfort, and hospitality for clients. Educate clients on post-treatment care and answer queries confidently. Equipment & Hygiene: Maintain cleanliness of tools, machines, and work area. Follow SOPs for sterilization and clinic protocols. Sales Support: Assist in promoting clinic services and packages to in-house guests. Upsell treatment add-ons or skincare products when appropriate. Record Keeping: Maintain accurate client records including treatment details, preferences, and progress. Coordinate with the front desk team for appointment management.

Key Responsibilities:Client Reception & Hospitality: Greet clients warmly and professionally as they arrive at the clinic. Maintain a clean, calm, and inviting reception area. Offer refreshments or assistance as appropriate. Appointment & Scheduling Management: Schedule and confirm client appointments using clinic software or manual registers. Coordinate with therapists, doctors, and dieticians to ensure smooth scheduling. Handle rescheduling, cancellations, and follow-up appointments. Call & WhatsApp Handling: Attend to all incoming calls, WhatsApp inquiries, and direct them to the concerned team member. Provide information on services, packages, offers, and clinic timings. Ensure proper follow-up with walk-in leads and inquiries. Client Record Management: Maintain client registration, service records, and feedback forms (physical and/or digital). Assist in updating the CRM or record-keeping software. Ensure data confidentiality and accuracy. Billing & Payment Support: Coordinate with the accounts or billing department to manage invoices, receipts, and payment updates. Ensure all billing is done before the guest leaves the premises. Guest Rebooking & Service Coordination: Encourage clients to book the next appointment before leaving. Coordinate with the assistant clinic manager to ensure smooth guest movement across departments. Daily Reporting & Coordination: Share daily reports with the manager regarding walk-ins, calls, bookings, and client feedback. Coordinate with back-end staff for inventory, therapist availability, and urgent requirements. General Administration: Maintain inventory of front desk supplies. Handle courier, deliveries, or other administrative tasks as needed.