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0.0 - 3.0 years
1 - 4 Lacs
Ahmedabad
Work from Office
Company Overview MyLastMinuteTrip is a luxury travel design company specializing in handcrafted international holidays across Europe, Asia, Africa, and beyond. Founded by a seasoned traveller, the company focuses on creating personalized, end-to-end travel experiences from romantic getaways to adventurous road trips Family Groups. With a strong emphasis on service quality and 24/7 support, MLMT ensures every journey is seamless, memorable, and stress-free. Job Title: Travel Consultant Location: Bodakdev Salary Range: 15,000 to 35,000 per month (based on experience and skills) Department: Sales & Customer Experience Reports To: Senior Travel Consultant / Sales Head Contact & Basics Website : mylastminutetrip.com Email : hr@mylastminutetrip.com Job Summary: As a Travel Consultant, you will play a critical role in managing new travel leads, assisting in proposal creation, and ensuring high-quality communication with potential clients. Youll work closely with the marketing teams to deliver exceptional service and support the conversion of leads into bookings. Key Responsibilities: 1. Lead Handling & Qualification Respond to incoming travel inquiries within defined Turnaround Time (TAT) Conduct initial conversations to understand client travel needs, preferences, budgets, and timelines Qualify leads based on trip type (e.g., family, honeymoon, solo, group) and assign priority levels Maintain accurate lead data and conversation summaries with Sales team 2. Proposal Support Collaborate with the Product and Operations teams to draft customized travel itineraries and pricing Support senior consultants in refining proposals for clarity, presentation, and content quality Suggest suitable alternatives if desired experiences or accommodations are unavailable Follow up with clients to gather feedback and gauge interest in shared proposals 3. Client Communication & Follow-Ups Manage regular follow-ups via WhatsApp, phone, based on predefined schedules Address common client queries related to visa, payment options, cancellation policies, and inclusions Escalate premium or time-sensitive leads to Senior Consultants Log all client interactions and communication records diligently 4. Coordination & Learning Coordinate with the Marketing team for contextual lead insights and targeting strategies Actively participate in in-house training programs and team briefings Shadow senior consultants on high-value Stay informed about product offerings, seasonal promotions, and travel trends Required Skills & Qualifications: Bachelor's degree in Travel, Hospitality, Business, or a related field preferred 0-2 years of experience in sales, travel consulting, or customer service Strong verbal and written communication skills (English & regional languages) Familiarity with Excel and Canva (preferred) Ability to multitask, manage priorities, and work well under pressure Passion for travel and customer service Perks and Benefits : Attractive Monthly Incentives Performance-Based Rewards & Recognition
Posted 1 month ago
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