1177 Paas Jobs - Page 4

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Azure Integration. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Tasked with designing, developing, testing, and maintaining software applications that meet the needs of the business and its customers. Software development lifecycle Various programming languages Database management Analytical skills Azure Cloud PaaS and IaaS DotNet Core (C#) Angular, SQL Server Ansible Azure DevOp

CUSTOMER SERVICE ROLE FOR INTERNATIONAL PROCESS SHRUTI 9958371382 TRAVEL/BANKING/TECHNICAL GRAD/UG/FRESHER/EXPERIENCE SALARY DEPENDING ON LAST TAKEHOME(UPTO 7 LPA) LOCATION - GURUGRAM/ NOIDA WFO, 5 DAYS, 24*7 SHIFTS CAB+ INCENTIVES Required Candidate profile GOOD COMMUNICATION SKILLS IMMEDIATE JOINERS SHOULD BE WILLING TO DO 24*7 SHIFTS

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join the innovative team at Kyndryl as a Client Technical Solutioner and unlock your potential to shape the future of technology solutions. As a key player in our organization, you will embark on an exciting journey where you get to work closely with customers, understand their unique challenges, and provide them with cutting-edge technical solutions and services. Picture yourself as a trusted advisor – collaborating directly with customers to unravel their business needs, pain points, and technical requirements. Your expertise and deep understanding of our solutions will empower you to craft tailored solutions that address their specific challenges and drive their success. Your role as a Client Technical Solutioner is pivotal in developing domain-specific solutions for our cutting-edge services and offerings. You will be at the forefront of crafting tailored domain solutions and cost cases for both simple and complex, long-term opportunities, demonstrating we meet our customers' requirements while helping them overcome their business challenges. At Kyndryl, we believe in the power of collaboration and your expertise will be essential in supporting our Technical Solutioning and Solutioning Managers during customer technology and business discussions, even at the highest levels of Business/IT Director/LOB. You will have the chance to demonstrate the value of our solutions and products, effectively communicating their business and technical benefits to decision makers and customers. In this role, you will thrive as you create innovative technical solutions that align with industry trends and exceed customer expectations. Your ability to collaborate seamlessly with internal stakeholders will enable you to gather the necessary documents and technical insights to deliver compelling bid submissions. Not only will you define winning cost models for deals, but you will also lead these deals to profitability, ensuring the ultimate success of both our customers and Kyndryl. You will play an essential role in contract negotiations, up to the point of signature, and facilitate a smooth engagement hand-over process. As the primary source of engagement management and solution design within your technical domain, you will compile, refine, and take ownership of final solution documents. Your technical expertise will shine through as you present these documents in a professional and concise manner, showcasing your mastery of the subject matter. You’ll have the opportunity to contribute to the growth and success of Kyndryl by standardizing our go-to-market pitches across various industries. By creating differentiated propositions that align with market requirements, you will position Kyndryl as a leader in the industry, opening new avenues of success for our customers and our organization. Join us as a Client Technical Solutioner at Kyndryl and unleash your potential to shape the future of technical solutions while enjoying a stimulating and rewarding career journey filled with innovation, collaboration, and growth. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others Required Skills and Experience Amazon/Azure Cloud Services : Experience and knowledge of Private Cloud environments and solutions on Vmware VCF/Vsphere, Nutanix, KVM, Openshift etc. Deep architectural and solutioning knowledge with AWS/Azure services whether IaaS, PaaS or Cloud Native services, Kubernetes and microservices. Landing zone architectures, Public Cloud Network and Security capabilities/services across AWS, GCP, Azure. AWS/Azure Architectural framework for applications, resiliency/disaster recovery, Kubernetes services and other PaaS Services for Cloud native applications etc. Kubernetes services for application modernization and microservices and containers Experience architecting solutions within Amazon Web Services (AWS), Azure, VMware & Hybrid cloud environment, AWS Outpost etc. Cloud CLI, APIs, CloudFormation templates and Management Console, Cloud Watch, Azure Monitor, Monitoring & Logging, Cloud Optimization, Cloud native Security Services Cloud Build Services, Cloud Migration (CSP to CSP, On-prem to CSP), Cloud Managed Services Competitive understanding of services from CSPs and costing Multi-Cloud Managed Services, Cloud native services for Cloud operations and management. Modern Cloud operations using AI/ML framework, AIOps, Observability and analytics. Service level agreements, Key Performance indicators for Cloud Services, Cloud managed services. Application Services on Cloud : Architect Cloud native applications on AWS/Azure cloud services, microservices, containerization on Kubernetes, DevOps and CI/CD pipelines Understanding of industry specific architectures on Cloud, Cloud native resiliency for platforms and applications SAP / Oracle ERP Services on AWS/Azure Cloud Data lake, Data Analytics, Data Management solutions on AWS/Azure Cloud, Data warehousing and Big data processing Experience with assessment, development, implementation, optimization, and documentation of a comprehensive and broad set of security technologies and processes for Cloud native apps, data protection, cryptography, key management, identity and access management (IAM), API security, Key management) within SaaS, IaaS, PaaS, and other cloud environments Review technology designs with technology architects and engineers, taking local and regional regulatory requirements into account Professional Skills Lead and Contribute to the design, development and implementation of winning technical solutions for customers to introduce and establish new technology solutions into their business and business processes. Should have experience in writing proposals, responding to RFPs, RFIs and quality client presentations. Work closely with OEMs and partners to support the development of winning solutions at optimum cost. Teaming & Collaboration with Sales and bid-management teams. Other Required Skills: Network and relationships among in the external environment among strategic partner organizations. Strong technical and analytical capabilities and understanding of complexities of large IT environments Excellent oral and written communication and presentation skills required in English. A self-starter who is customer focused with high energy level and positive disposition Ability to execute performance through self-motivation and with minimum supervision. Proven ability to initiate action, and complete challenging assignments. Ability to multi-task and exhibit a high level of enthusiasm, common sense, initiative, collaboration, and creativity. Ability to exercise authority appropriately and effectively. Basic Qualifications: Formal College Level education with Major in Engineering. and proven experience of solution design in Multi Cloud Services & Hybrid Cloud Services. Advanced/Professional/Expert certifications from AWS/Azure/GCP etc. Desirable experience of 8-10 years with proven skills and capabilities and experience for 5-6 years on Cloud Services Knowledge of Processes like Technical Assurance/Delivery Assurance, Quality Assurance, Costing, etc. will be an added advantage. Prior experience of working in a matrix organization Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

In this role, you will have the opportunity to work on cutting-edge projects for digital health companies. As a Ruby on Rails Developer, you will be responsible for developing innovative and user-friendly web applications. You will collaborate with clients to understand their requirements, design and implement solutions, and ensure the performance, scalability, and security of the applications. If you are passionate about fullstack development, have experience with Ruby on Rails, and are eager to make a positive impact in healthcare, we encourage you to apply for this position! Responsibilities: Production Support & Maintenance: Provide on-call support for critical application errors and infrastructure issues. Troubleshoot failures in nightly ETL processes, databases, or third-party integrations. Error Management & Debugging: Investigate non-critical errors and infrastructure heuristics. Debug and approve automated library updates via Dependabot. Application Upgrades & Enhancements: Conduct Ruby and Rails version upgrades to resolve EOL or security issues. Continuously improve existing codebases, systems, and infrastructure. Feature Development: Design and implement new features in existing applications. Enhance system integrations and handle real-time updates using Turbo and ActionCable. Testing & Deployment: Implement automated unit and full-stack integration tests using RSpec and Capybara. Ensure robust deployment pipelines with CircleCI for continuous integration. Vendor Migration & Configuration: Support vendor migrations and ensure smooth integration with new services. Configure and update systems for regular business updates. End-User Support: Provide real-time assistance and handle end-user support requests. Requirements: Primary (Must-Have): 5+ years of expertise in Ruby on Rails (Frontend & Backend). Production Support experience and willingness to handle critical tasks. Secondary (Good-to-Have): Proficiency with Aptible and JIRA. Prior experience in the healthcare domain is a plus. Lead experience is preferred. Technical Stack: Testing: Automated unit and full-stack integration tests (RSpec/Capybara) Frontend Components: TailwindCSS, DaisyUI Real-Time Updates: Turbo, ActionCable Background Jobs: Sidekiq Pro Hosting: Aptibles PaaS Database Services: Postgres, Redis (hosted on Aptible) CI/CD: CircleCI What do you get in return? Contribute to impactful projects at the forefront of healthcare and life sciences innovation. Collaborate with industry-leading professionals and cutting-edge technologies. Competitive compensation, benefits, and opportunities for professional growth. Immediate start with high-visibility projects from day one.

Our Purpose Title and Summary Principal Enterprise Architect Principal Enterprise Architect - GCD&C CX Technology Overview Mastercard s Global Customer Delivery & Care (GCD&C) organization delivers world-class B2B and B2C customer experiences across multiple service channels. As part of the Customer Experience (CX) Technology team, we leverage modern software and Agile practices to develop self-service and automated solutions that are scalable, secure, and customer-centric. We are looking for a Principal Enterprise Architect to lead the architecture of strategic initiatives within CX Technology. This individual will play a key role in designing scalable and reliable customer engagement platforms, collaborating closely with engineering, product, and security teams to ensure architectural integrity and business alignment. Role Responsibilities As a Principal Enterprise Architect, you will: Lead high-level architecture efforts for strategic CX Technology programs, defining the solution context, dependencies, and interactions across systems. Partner with Solution Architects to architect and design complex, scalable solutions that power customer interactions across digital and assisted channels. dGuide and mentor engineering teams, providing architectural oversight and ensuring adherence to Mastercards security and engineering standards. Partner with product owners and business stakeholders to understand requirements and translate them into technical strategies. Conduct architecture reviews and maintain up-to-date end-to-end interaction flow documentation across customer-facing services. Simplify and modernize existing architectures to improve scalability, performance, and operational efficiency. Champion engineering excellence through hands-on design contributions and collaborative leadership. Key Responsibilities within GCD&C CX Technology Develop and maintain the enterprise architecture strategy and roadmap for CX Technology, aligning solutions with Mastercard s overall business objectives and technology standards. Define architectural principles, patterns, and standards that guide the design and evolution of CX platforms, including Support Case Management, Technical Resource Center, and other critical systems. Partner with business and technology leaders to translate strategic goals into actionable architecture frameworks and ensure consistency across products, platforms, and services. Provide governance oversight by leading architecture review forums, ensuring solutions adhere to Mastercard s enterprise architecture standards, policies, and risk management practices. Drive enterprise-wide simplification, standardization, and reuse of technology capabilities to optimize operational efficiency and support scalable, sustainable growth. Collaborate with application architects, solution architects, and engineering teams to ensure architectural integrity, security compliance, and long-term viability of technology solutions. Champion a culture of architectural excellence by fostering collaboration, knowledge sharing, and continuous improvement within CX Technology and across Mastercard. About You Technical Expertise: Comfortable navigating ambiguity, with the ability to synthesize diverse perspectives, distill complex challenges, and frame the "art of the possible" without getting mired in tactical details or execution minutiae. Strong ability to communicate complex architectural concepts and trade-offs to executive, technical, and non-technical stakeholders. Deep understanding of Platform-as-a-Service (PaaS) architectures and experience designing for cloud-native environments using tools such as API gateways, web/application servers, and load balancers. Demonstrated experience in full-stack engineering with emphasis on front-end frameworks like React or Angular. Expertise in designing and guiding large-scale software programs using SAFe Agile methodologies. Proficiency in leading software planning, estimation, and setting technical direction for distributed teams. Skilled at reducing deployment complexity through standardization, automation, and ephemeral infrastructure design. Qualifications: 7+ years of hands-on architecture experience in designing web-based enterprise applications. Proven track record of engineering leadership and delivering technology solutions in a fast-paced, global environment. Strong organizational, interpersonal, and influencing skills, with a collaborative mindset. Experience using customer and usability feedback to drive continuous product and platform improvements.

Minimum Qualifications Bachelors degree BE (IT/CE/EC), MSc (IT), MCA or equivalent is preferred Certification MCSA, Windows Server Administration, Azure Administrator Associate 12-15 years of IT Infrastructure Operations 8-10 years of position Servers Operations experience 3-4 years of mentorship experience 5-6 years of Project/Client Engagement and Customer Facing Previous supervisory experience within an MSP Experience within a service provider service model and leverage multi-tenant toolsets for ongoing deployment and administration frameworks Experience installing and configuring various operating systems including Microsoft Window Server, and Linux/UNIX, preferred Cross-platform experience and the expertise to identify and resolve integration issues including system level and integration level testing preferred Experience supporting vendors like Nimble, EMC, Dell, HP, VMware, etc. prefered Expert level experience with automated testing products, including how to set up automated testing, how to script automated tests, how to create automated regression test suites, and how to troubleshoot automated testing issues preferred Experience in design, implementation, administration of Systems/Cloud Infrastructure Well experienced in VMWare Infrastructure vcloud Director, ESXi, vCenter, vSAN, NSX Edge Well experienced in Microsoft Server Infrastructure Active Directory, DNS, DHCP, GPO, RDS, ADCS, Hyper-V, Server roles & features Good hands on experience in Linux OS Administration CentOS, RHEL, Ubuntu Good Experience in Azure/AWS administration IaaS, PaaS Knowledge & Experience in Access Management System Microsoft Entra, Okta, Duo Experience in administration of NAS, SAN or Cloud Storage Well experienced in Microsoft365 Administration Experience in Performance troubleshooting and measurement of Enterprise Systems Preferred Qualifications Excellent written, verbal and presentation communication Excellent customer service Innovative and analytical problem solving Entrepreneurial and forward thinking Experience supporting clients and executives

1. Design, architect, and build AWS (or/and other cloud providers - Azure, GCP) infrastructure to meet business requirements by selecting appropriate services and resources for optimal performance and cost-efficiency. 2. Create and maintain Infrastructure as Code (IaC) via Pulumi (or Terraform) 3. Create and maintain Golden Base Image using Packer 4. Demonstrated experience in containerized workloads and deployment strategies 5. Create and maintain Kubernetes environment (multi-cluster management) 6. Monitor and maintain existing infrastructure 7. Familiarity with CI/CD pipelines and their optimization 8. Provide technical support for AWS-related and tooling issues 9. Work closely with Security, Compliance and Legal Teams to ensure our systems are secure and compliant 10. Ownership of performance and observability pipeline for infrastructure

At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world. Values are OCI s foundation and how we deliver excellence. We strive for equity, inclusion, and respect for all. We are committed to the greater good in our products and our actions. We are constantly learning and taking opportunities to grow our careers and ourselves. We challenge each other to stretch beyond our past to build our future. You are the builder here. You will be part of a team of really smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you ll belong and be encouraged. This role is available on the OCI AI Data Org. We are addressing exciting challenges at the intersection of artificial intelligence and cutting-edge cloud infrastructure. We are building cloud services and tools for all aspects of data-centric AI and machine learning lifecycle - data ingestion, synthetic data generation, data labeling, data benchmarking, model training and ML data infrastructure. Our services are used by both internal and external customers for processing machine learning data related to Vision, Language, Speech and other AI capabilities. Preferred Qualifications Over 8+ years of relevant software development experience, with a strong foundation in Computer Science through a Bachelor s / Master s or equivalent educational qualification You have prior experience working on distributed systems at a cloud service provider (IaaS, PaaS or SaaS) You are proficient in Java and related technologies, preferably as a full stack developer including UI technologies You are experienced at building highly available services, possessing knowledge of common service-oriented design patterns and service-to-service communication protocols and API based development You are experienced with components of modern infrastructure like service discovery, secret storage, software-defined networking, containers, etc. You have hands-on experience performing devOps functions (build, deploy, monitor etc) using relevant tools, preferably in Cloud environment You have experience with production operations and good practices for putting quality code in production and troubleshoot issues when they arise Preferably, production experience with Cloud and ML technologies You feel at home communicating technical ideas verbally and in writing (technical proposals, design specs, architecture diagrams and presentations) Data science and machine learning knowledge would be helpful, but not required Responsibilities As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems. What You ll Do Build cloud service on top of the modern Infrastructure as Service (IaaS) building blocks at OCI Lead design and development of distributed, scalable, fault tolerant software systems Provide technical leadership to the development team & junior engineers Participate in the entire software lifecycle - development, testing, CI and production operations Balance between product feature development and production operational concerns like writing run books, ops automation, structured logging, instrumentation for metrics and events Leverage plethora of internal tooling at OCI to develop, build, deploy and troubleshoot software Participate in on-call for the service with the team Participate in hiring, mentorship and other org building activities

Techwave, we are always in an exercise to foster a culture of growth, and inclusivity We ensure whoever is associated with the brand is being challenged at every step and is provided with all the necessary opportunities to excel in life People are at the core of everything we do Join us! https://techwavedot net/join-us/ Who are we Techwave is a leading global IT and engineering services and solutions company revolutionizing digital transformations We believe in enabling clients to maximize the potential and achieve a greater market with a wide array of technology services, including, but not limited to, Enterprise Resource Planning, Application Development, Analytics, Digital, and the Internet of things (IoT) Founded in 2004, headquartered in Houston, TX, USA, Techwave leverages its expertise in Digital Transformation, Enterprise Applications, and Engineering Services to enable businesses accelerate their growth Plus, we're a team of dreamers and doers who are pushing the boundaries of what's possible And we want YOU to be a part of it Job Title: Cloud Engineer Experience: 4+ Years Mode of Hire : Fulltime Required Skills: Lead and execute mass migration of physical and virtual servers (Windows/Linux) from on-premises data centers to Azure Experience with hybrid cloud environments and multi-cloud architectures Design and implement end-to-end data solutions (storage,integration, processing,visualization) in Azure Assess existing on-premises infrastructure and applications to determine cloud readiness Develop migration plans and strategies based on business requirements Design and implement migration strategies for moving workloads, servers, databases, and applications to Azure Perform cloud migrations using tools such as Azure Migrate, Azure Site Recovery,Azure ARC, Azure Database Migration Service, and others Create and manage migration waves, dependency mapping, scheduling, cutover plans, and rollback strategies Configure and optimize Azure services such as Virtual Machines, Storage Accounts, Networking (VNETs, NSGs, VPNs), Azure AD,DNS and Monitoring tools Collaborate with enterprise architect,cross-functional teams including network engineers, developers, and security teams to ensure smooth migration and integrations Strong knowledge of Microsoft Azure IaaS and PaaS Strong experience with Windows and Linux server environments Familiarity with virtualization platforms such as VMware or Hyper-V Proficiency with automation tools such as Python,PowerShell, Azure CLI, ARM templates and Terraform Experience with VMware Cloud Administration Experience in all the SKU's for virtual macines and tiers for storage accounts Troubleshoot complex migration issues and implement remediation plans efficiently Maintain detailed documentation of migration processes, architectures, and standards Knowledge of CI/CD pipelines and DevOps practices Show more Show less

If interested, please apply on below link - https://forms.office.com/r/9tU308i0Cw Job description We are looking for a dynamic and driven Azure Cloud client success lead to lead client engagements and drive cloud adoption across the domestic Indian market . The ideal candidate will have a strong grasp of Azures cloud offerings and a proven track record of delivering cloud-led digital transformation deals across industries. Job Requirement (SM level) Key Responsibilities: • Lead end-to-end sales lifecycle for Azure cloud solutions from prospecting to closure. • Position Azure IaaS, PaaS, and SaaS offerings aligned with customer needs, digital strategy, and business goals. • Build and manage a pipeline of opportunities across industries such as BFSI, Manufacturing, Healthcare, IT/ITES, and Retail. • Engage directly with CXOs, IT Heads, Cloud Architects , and procurement teams to drive solution-based selling. Partner with Microsoft, and Azure ecosystem partners to deliver scalable and value-driven cloud solutions. Work closely with pre-sales, solutioning, and delivery teams to develop customized proposals and responses to RFPs. • Keep updated with the latest in the Azure portfolio, licensing changes, and GTM strategies . • Achieve and exceed monthly/quarterly revenue targets and other KPIs. Required Skills & Experience: • 12–14 years of IT sales experience with at least 6+ years in Azure cloud sales targeting Indian clients. • Deep understanding of Azure’s cloud offerings : VMs, App Services, Azure AD, Security, DevOps, Data Services, etc. • Proven experience in selling to enterprise and mid-market clients . • Strong understanding of Microsoft CSP/LSP model and partner-driven sales motions. • Excellent client-facing, communication, and negotiation skills. • Strong IaaS, PaaS, SaaS, AIL/ML Copilit understanding Preferred Qualifications: • Bachelor’s degree in Engineering / Technology / Business; MBA is a preferred. • Microsoft Azure certifications (e.g., AZ-900, Microsoft Certified: Azure Sales/Pre-sales) preferred. • Familiarity with Microsoft’s broader cloud stack: M365 and Power Platform

Diverse Lynx is looking for Azure Admin to join our dynamic team and embark on a rewarding career journey Design, deploy, and manage Azure infrastructure, including virtual machines, storage accounts, and networking components Implement Azure security best practices and ensure that the Azure environment is secure and compliant with industry standards Monitor and optimize the performance of Azure services and resources Automate repetitive tasks and processes using Azure tools and technologies, such as Azure Automation, Azure Resource Manager templates, and Azure Functions Troubleshoot and resolve issues related to Azure infrastructure and services Continuously evaluate and improve the Azure environment, including the implementation of new services and the optimization of existing services Excellent problem-solving and analytical skills Excellent written and verbal communication skills

Mastercard s Global Customer Delivery & Care (GCD&C) organization delivers world-class B2B and B2C customer experiences across multiple service channels. As part of the Customer Experience (CX) Technology team, we leverage modern software and Agile practices to develop self-service and automated solutions that are scalable, secure, and customer-centric. We are looking for a Principal Enterprise Architect to lead the architecture of strategic initiatives within CX Technology. This individual will play a key role in designing scalable and reliable customer engagement platforms, collaborating closely with engineering, product, and security teams to ensure architectural integrity and business alignment. As a Principal Enterprise Architect, you will: Lead high-level architecture efforts for strategic CX Technology programs, defining the solution context, dependencies, and interactions across systems. Partner with Solution Architects to architect and design complex, scalable solutions that power customer interactions across digital and assisted channels. dGuide and mentor engineering teams, providing architectural oversight and ensuring adherence to Mastercards security and engineering standards. Partner with product owners and business stakeholders to understand requirements and translate them into technical strategies. Conduct architecture reviews and maintain up-to-date end-to-end interaction flow documentation across customer-facing services. Simplify and modernize existing architectures to improve scalability, performance, and operational efficiency. Champion engineering excellence through hands-on design contributions and collaborative leadership. Key Responsibilities within GCD&C CX Technology Develop and maintain the enterprise architecture strategy and roadmap for CX Technology, aligning solutions with Mastercard s overall business objectives and technology standards. Define architectural principles, patterns, and standards that guide the design and evolution of CX platforms, including Support Case Management, Technical Resource Center, and other critical systems. Partner with business and technology leaders to translate strategic goals into actionable architecture frameworks and ensure consistency across products, platforms, and services. Provide governance oversight by leading architecture review forums, ensuring solutions adhere to Mastercard s enterprise architecture standards, policies, and risk management practices. Drive enterprise-wide simplification, standardization, and reuse of technology capabilities to optimize operational efficiency and support scalable, sustainable growth. Collaborate with application architects, solution architects, and engineering teams to ensure architectural integrity, security compliance, and long-term viability of technology solutions. Champion a culture of architectural excellence by fostering collaboration, knowledge sharing, and continuous improvement within CX Technology and across Mastercard. Technical Expertise: Comfortable navigating ambiguity, with the ability to synthesize diverse perspectives, distill complex challenges, and frame the "art of the possible" without getting mired in tactical details or execution minutiae. Strong ability to communicate complex architectural concepts and trade-offs to executive, technical, and non-technical stakeholders. Deep understanding of Platform-as-a-Service (PaaS) architectures and experience designing for cloud-native environments using tools such as API gateways, web/application servers, and load balancers. Demonstrated experience in full-stack engineering with emphasis on front-end frameworks like React or Angular. Expertise in designing and guiding large-scale software programs using SAFe Agile methodologies. Proficiency in leading software planning, estimation, and setting technical direction for distributed teams. Skilled at reducing deployment complexity through standardization, automation, and ephemeral infrastructure design. Qualifications: 7+ years of hands-on architecture experience in designing web-based enterprise applications. Proven track record of engineering leadership and delivering technology solutions in a fast-paced, global environment. Strong organizational, interpersonal, and influencing skills, with a collaborative mindset. Experience using customer and usability feedback to drive continuous product and platform improvements.

As a Senior Developer, you will play a pivotal role in our Signalling team, focusing on innovative products like Cloud Signalling Director and Policy elements. You'll lead the development of complex features, ensuring high performance, scalability, and code quality while working collaboratively in a lean, agile environment. Your expertise in cloud-native architecture, containerization, and microservices will drive our transition to cutting-edge software solutions for communication service providers. You have: 7+ years of relevant R&D Development experience on Telco grade products. Core Java programming skills with good analytical and debugging capabilities. Experience with Linux, Kubernetes, VMware, OpenStack, and working with CSF Assets & Blueprints. It would be nice if you also had: Experience with Cloud Native, Microservices, Containers, and Virtualization Technologies like Docker and gRPC. Knowledge of 4/5G Signalling, 3GPP specifications, and Hyperscale cloud capabilities (Azure, AWS, GCP). Experience with open-source PaaS environments such as OpenShift and Kubernetes. Lead software development efforts, overseeing multiple features to ensure high-quality project completion. Requirement analysis and design components based on cloud-native principles. Own and implement architecture at the system component level, prioritizing performance and scalability.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : .Net Full Stack Development Good to have skills : Microsoft SQL Server, Microsoft Azure PaaS, Web Application DevelopmentMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning to align application development with organizational goals, ensuring that the solutions provided are effective and efficient. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior professionals to enhance their skills and knowledge.- Evaluate and implement best practices in application development to improve team performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in .Net Full Stack along with exp on Azure PaaS services (Logic apps, automation, key vault, storage, Functions, Blob, App Services)- Good To Have Skills: Experience with Microsoft SQL Server, Microsoft Azure PaaS, Web Application Development.- Strong understanding of web application architecture and design patterns.- Experience with front-end technologies such as HTML, CSS, and JavaScript.- Familiarity with Agile methodologies and project management tools. Additional Information:- The candidate should have minimum 7.5 years of experience in .Net Full Stack Development.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Azure PaaS Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will design, build, and configure applications to meet business process and application requirements in Gurugram. You will be responsible for ensuring seamless application functionality and performance. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead the application development process.- Ensure applications meet security and compliance standards.- Comprehend business strategies and requirements and develop necessary designs and plans to ensure projects and solutions satisfy those needs.- Should have good team handling skills. Provide technical guidance and mentorship to team members, ensuring high-quality deliverables. Professional & Technical Skills: - Strong Azure PaaS development skills especially Azure logic apps, APIM and Function apps.- Strong C# and .Net core development skills.- Hands-on experience with Azure DevOps for YAML, BICEP and CI/CD pipelines.- Strong understanding of cloud architecture and deployment.- Experience in developing scalable and secure applications on Azure. Additional Information:- The candidate should have a minimum of 12 years of experience in Microsoft Azure PaaS.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP PO/PI & APIs Development Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive successful project outcomes. You will also engage in problem-solving activities, providing guidance and support to your team while ensuring that best practices are followed throughout the development process. Your role will be pivotal in fostering a collaborative environment that encourages innovation and efficiency in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and implement necessary adjustments to ensure timely delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP PO/PI & APIs Development.- Strong understanding of integration patterns and best practices.- Experience with application lifecycle management tools.- Familiarity with cloud-based application development.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in SAP PO/PI & APIs Development.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : .Net Full Stack Development Good to have skills : Microsoft SQL Server, Microsoft Azure PaaSMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning to align application development with organizational goals, ensuring that the solutions provided are effective and efficient. Your role will require you to stay updated with industry trends and best practices to enhance application performance and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior professionals to enhance their skills and knowledge.- Evaluate and implement best practices in application development to improve team performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in .Net Full Stack along with exp on Azure PaaS services (Logic apps, automation, key vault, storage, Functions, Blob, App Services)- Good To Have Skills: Experience with Microsoft SQL Server, Microsoft Azure PaaS, Web Application Development.- Strong understanding of web application architecture and design patterns.- Experience with front-end technologies such as HTML, CSS, and JavaScript.- Familiarity with Agile methodologies and project management tools. Additional Information:- The candidate should have minimum 7.5 years of experience in .Net Full Stack Development.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Job Title: DevSecOps Engineer II About the Team and Our Scope At L&H Solutions, we build and commercialize cloud-native (Azure-based) SaaS/PaaS solutions for Swiss Re clients. With a portfolio ofover 6 products, including well-established ones like Magnum and innovative products like UW Ease, we operate as a software housewithin Swiss Re. Our team consists of more than 150 technical colleagues with multidisciplinary skills, spread across multiple countries, working on multi-regional, highly available solutions. Our cloud infrastructure ensures SLA and scalability for our clients, while our CI/CD and deploymentprocesses enable all developers, QA, DevOps, etc., to perform their daily jobs efficiently and support our release lifecycle. About the Role We are seeking a highly skilled DevOps Engineer II to join our team. The ideal candidate will have extensive experience in Azureadministration, PowerShell scripting, Kubernetes, Terraform, Azure DevOps, and Helm. The DevOps Engineer II will oversee Azureinfrastructure, implement DevOps practices, and ensure smooth operations of our systems in an Agile environment. Responsibilities: Administer Azure services including networking, storage, compute, policies, monitoring, security, identity, functions, and costoptimization. Write PowerShell scripts for automation and management tasks. Implement and manage Kubernetes clusters for container orchestration. Create Dockerfiles to build container images. Utilize Terraform for infrastructure as code (IaC) deployments. Implement CI/CD pipelines and release management using Azure DevOps. Manage Helm charts for deploying applications to Kubernetes clusters. Lead and mentor a team of DevOps engineers, providing technical guidance and support. Work collaboratively with development and operations teams in Agile environments. Manage backlog and prioritize tasks for the DevOps team. About You We are looking for a passionate and experienced DevOps Engineer II with a background in Azure cloud, and proficient hands-onknowledge in AKS, Terraform, and DevOps practices. You should be a collaborative person, ready to drive the successful delivery of ourinnovative products in a large tech ecosystem. Requirements: Experience: Azure: Minimum 5 years of experience in Azure administration and services. Terraform: Minimum 3 years of experience in using Terraform for infrastructure provisioning. PowerShell: Minimum 2 years of experience in writing PowerShell scripts for automation and management tasks. Kubernetes: Minimum 2 years of experience in managing Kubernetes clusters and container orchestration. Azure DevOps/Any CI/CD: Minimum 3 years of experience in implementing and managing CI/CD pipelines, preferably using AzureDevOps. Must Have: Proficiency in Azure administration and services. Strong experience with PowerShell scripting. In-depth knowledge of Kubernetes and containerization. Hands-on experience with Terraform for infrastructure provisioning. Familiarity with Azure DevOps for CI/CD pipelines and release management. Experience managing teams of DevOps engineers. Working experience in Agile environments. Ability to manage backlog effectively. Good to Have: Understanding of data fundamentals. Experience with Azure data services such as Azure Data Factory, Azure Synapse Analytics, Azure Databricks, and Azure SQL. Experience with APIM (Azure API Management). Nice to Have: Familiarity with Okta for identity and access management. Knowledge of Cloudflare for web performance and security. Relevant certifications such as AZ-104, AZ-204, AZ-400, Terraform and CKA. About Swiss Re Swiss Re is one of the world s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working tomake the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change tocybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edgeexpertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace aworkplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity,gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusiveand flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positionsthat match your skills and experience. About Swiss Re If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords: Reference Code: 134166

Job Title: DevSecOps Engineer III About the Team and Our Scope At L&H Solutions, we build and commercialize cloud-native (Azure-based) SaaS/PaaS solutions for Swiss Re clients. With a portfolio ofover 6 products, including well-established ones like Magnum and innovative products like UW Ease, we operate as a software housewithin Swiss Re. Our team consists of more than 150 technical colleagues with multidisciplinary skills, spread across multiple countries, working on multi-regional, highly available solutions. Our cloud infrastructure ensures SLA and scalability for our clients, while our CI/CD and deploymentprocesses enable all developers, QA, DevOps, etc., to perform their daily jobs efficiently and support our release lifecycle. About the Role We are seeking a highly skilled DevOps Engineer III to join our team. The ideal candidate will have extensive experience in Azureadministration, PowerShell scripting, Kubernetes, Terraform, Azure DevOps, and Helm. The DevOps Engineer III will oversee Azureinfrastructure, implement DevOps practices, and ensure smooth operations of our systems in an Agile environment. Responsibilities: Administer Azure services including networking, storage, compute, policies, monitoring, security, identity, functions, and costoptimization. Write PowerShell scripts for automation and management tasks. Implement and manage Kubernetes clusters for container orchestration. Create Dockerfiles to build container images. Utilize Terraform for infrastructure as code (IaC) deployments. Implement CI/CD pipelines and release management using Azure DevOps. Manage Helm charts for deploying applications to Kubernetes clusters. Lead and mentor a team of DevOps engineers, providing technical guidance and support. Work collaboratively with development and operations teams in Agile environments. Manage backlog and prioritize tasks for the DevOps team. About You We are looking for a passionate and experienced DevOps Engineer III with a background in Azure cloud, and proficient hands-onknowledge in AKS, Terraform, and DevOps practices. You should be a collaborative person, ready to drive the successful delivery of ourinnovative products in a large tech ecosystem. Requirements: Experience: Azure: Minimum 7 years of experience in Azure administration and services. Terraform: Minimum 3 years of experience in using Terraform for infrastructure provisioning. PowerShell: Minimum 2 years of experience in writing PowerShell scripts for automation and management tasks. Kubernetes: Minimum 3 years of experience in managing Kubernetes clusters and container orchestration. Azure DevOps/Any CI/CD: Minimum 4 years of experience in implementing and managing CI/CD pipelines, preferably using AzureDevOps. Must Have: Proficiency in Azure administration and services. Strong experience with PowerShell scripting. In-depth knowledge of Kubernetes and containerization. Hands-on experience with Terraform for infrastructure provisioning. Familiarity with Azure DevOps for CI/CD pipelines and release management. Experience managing teams of DevOps engineers. Working experience in Agile environments. Ability to manage backlog effectively. Good to Have: Understanding of data fundamentals. Experience with Azure data services such as Azure Data Factory, Azure Synapse Analytics, Azure Databricks, and Azure SQL. Experience with APIM (Azure API Management). Nice to Have: Familiarity with Okta for identity and access management. Knowledge of Cloudflare for web performance and security. Relevant certifications such as AZ-104, AZ-204, AZ-400, Terraform and CKA. About Swiss Re Swiss Re is one of the world s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working tomake the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change tocybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edgeexpertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace aworkplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity,gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusiveand flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positionsthat match your skills and experience. About Swiss Re If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords: Reference Code: 134165

Having total 5-10 years experience resources with minimum 3+Relevant years of OIC experience in Implementing Integration Solutions using Oracle Integration Cloud Service (OIC). Developed integration between SaaS application (Oracle Cloud ERP, Oracle Cloud HCM) and between SaaS and PaaS application integration with SaaS modules and SaaS technical knowledge is preferred. Should have worked extensively on minimum 3-4 Technology Adapters like File, Database, Oracle ERP & FTP adapter Should have excellent skill in Web Service technologies such as XML, XPath, XSLT, SOAP, WSDL, and XSD. Experience in all phases of software development lifecycle from gathering requirements to documentation, testing, implementation and support Ability to troubleshoot technical and configuration issues Should be able to communicate effectively with the functional & technical groups and various technical team members. Ensure completion of tasks, milestones, and components including Technical specifications, design specifications, configurations, quality assurance, implementations, and project reviews Should have good debugging skills

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities includeComprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Proficient in .Net Core with React or Angular Experience in Agile teams applying the best architectural, design, unit testing patterns & practices with an eye for code quality and standards. AZURE FUNCTION, AZURE SERVICE BUS, AZURE STORAGE ACCOUNT- MANDATORY AZURE DURABLE FUNCTIONS AZURE DATA FACTORY, AZURE SQL OR COSMOS DB(DATABASE)Required Ability to write calculation rules and configurable consolidation rules. Preferred technical and professional experience Excellent written and verbal interpersonal skills for coordinating across teams. Should have at least 2 end to end implementation experience. Ability to write and update the rules of historical overrides.

As Consultant, you are responsible to develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. Your primary responsibilities include: Lead the design and construction of new mobile solutions using the latest technologies, always looking to add business value and meet user requirements. Strive for continuous improvements by testing the build solution and working under an agile framework. Discover and implement the latest technologies trends to maximize and build creative solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Lead efforts to design, integrate and implement monitoring systems for On-premise,. Implement monitoring systems cloud infrastructure, applications, performance monitoring, transaction monitoring and synthetic monitoring leveraging IAAS, PAAS * PAAS Resolve complex technical issues and drive innovation that improves system availability, resiliency, and performance. Build end-to-end monitoring (integrating monitoring tools with event management and ticketing tool (SNOW), JIRA etc). Detection and prevention tools for Company products and Platform and customer-facing environments Preferred technical and professional experience Define, drive, and implement an architecture strategy and standards for end-to-end monitoring. Partner with the rest of the technology teams including application development, enterprise architecture, testing services, network engineering, Good to have detection and prevention tools for Company products and Platform and customer-facing

Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules - TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications - Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules - ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

Job Overview: We are seeking an experienced and certified Optimizely Technical Lead / Architect to join our digital experience team. This role demands a highly skilled CMS expert with a strong understanding of the Optimizely platform, deep implementation experience, and the ability to lead technical delivery. The ideal candidate will drive architecture, guide technical teams, design scalable digital solutions, and ensure successful implementations of Optimizely CMS. Key Responsibilities: Lead the end-to-end technical design and implementation of enterprise-grade solutions using Optimizely CMS (SaaS or PaaS) . Architect scalable, secure, and high-performance CMS solutions aligned with digital experience goals. Collaborate with cross-functional teams including UX, Product Owners, and Backend/Frontend Engineers to deliver quality outcomes. Evaluate client needs, perform technical discovery, and propose effective digital architecture strategies. Provide technical leadership and mentoring to the development team. Set up best practices for Optimizely implementation, version control, code quality, and deployment processes. Stay current on product roadmap, features, and advancements within the Optimizely DXP suite . Actively contribute to technical documentation, code reviews, and DevOps pipeline planning. Communicate complex technical solutions in a clear and business-friendly manner to clients and internal stakeholders. Required Skills & Qualifications: Optimizely CMS Certification is mandatory (Developer, Architect, or Advanced). Minimum of 8 years of experience in CMS solutions with at least 5 years of Optimizely hands-on experience . Proven experience designing and implementing headless CMS , personalization , and A/B testing using the Optimizely suite. Strong command over .NET Core , C# , MVC , REST APIs , and Optimizely Framework APIs . Experience with Optimizely SaaS CMS , Commerce , or Content Recommendations is a plus. Working knowledge of cloud infrastructure (Azure, AWS) and CI/CD practices . Excellent communication and presentation skills capable of interfacing with business and technical stakeholders. Strong leadership skills ability to lead technical teams, manage priorities, and deliver within deadlines. Preferred Qualifications: Experience working in Agile/Scrum environments. Exposure to integrating third-party services like CRM, DAM, PIM, and analytics platforms. Familiarity with front-end technologies such as React , Vue , or Next.js is a bonus. Contributions to the Optimizely community, blogs, or forums are highly appreciated.