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3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
We are seeking an experienced Dialer Engineer with 3-5 years of expertise in VoIP & Dialer System, focusing on constructing, customizing, and enhancing dialer platforms for large-scale contact center solutions. The perfect candidate will possess profound knowledge in Vicidial, Asterisk, FreeSWITCH, OpenSIPS, and Kamailio, coupled with practical experience in integrating CPaaS and Telephony APIs. Your responsibilities will include installing, configuring, and tailoring Vicidial / GoAutoDial / other dialer systems, managing and optimizing Asterisk / FreeSWITCH / OpenSIPS / Kamailio for call routing and SIP services, implementing and refining Predictive Dialer, Auto Dialer, IVR, and Call Routin...
Posted 2 months ago
3.0 - 5.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Job Profile:- We are looking for an experienced Dialer Engineer with 3-5 Years of experience in VoIP & Dialer System , who specializes in building, customizing, and optimizing dialer platforms for large-scale contact center solutions. The ideal candidate should have strong expertise in Vicidial, Asterisk, FreeSWITCH, OpenSIPS, and Kamailio , along with hands-on experience in integrating CPaaS and Telephony APIs . Typical work week looks like:- Install, configure, and customize Vicidial / GoAutoDial / other dialer systems Manage and optimize Asterisk / FreeSWITCH / OpenSIPS / Kamailio for call routing and SIP services Implement and fine-tune Predictive Dialer, Auto Dialer, IVR, and Call Routi...
Posted 2 months ago
8.0 - 10.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Job Title: Lead Product Manager Location: Noida We are seeking a dynamic and experienced Sr. Manager Product to lead our technology initiatives, drive product and process automation, and manage cross-functional stakeholders. Key Responsibilities: Lead the tech team in designing, developing, and deploying scalable digital solutions across various business functions. Own and manage the complete technology stack with a strong focus on marketing automation and operational efficiency. Oversee and optimize the integration of software like Lead Squared CRM to ensure seamless lead management and customer engagement. Implement and manage Learning Management Systems (LMS) for seamless learning deliver...
Posted 2 months ago
6.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Role Synopsis The CRM & Contact Center Business Analyst owns patient journeys and engagement processes and acts as the bridge between business teams, contact center operations, IT, and external vendors. This role will own the CRM design and configuration, optimize lead management workflows, define and document specialty-wise processes, integrate CRM with internal and external systems, and build campaigns and automated dashboards to drive measurable patient satisfaction, conversion, engagement, retention, and lifetime value. Key Responsibilities Requirements Gathering, Workflow & Process Design Conduct workshops with marketing, digital, call center, operations, clinical, and IT teams to captu...
Posted 2 months ago
2.0 - 5.0 years
2 - 4 Lacs
Madurai
Work from Office
Role & responsibilities We are looking for a proactive Dialer & Campaign Manager cum Telecalling Supervisor to manage outbound/inbound campaigns, monitor telecalling teams, and drive successful customer communication strategies. The ideal candidate should have hands-on experience with dialer systems, telecaller coordination, and campaign performance optimizationespecially in promotional or sales-driven environments like gold savings schemes.Key Responsibilities: Campaign & Dialer Management Create, schedule, and monitor outbound campaigns using auto-dialers (e.g., GoAutoDial, VICIdial, Exotel, Ozonetel, or similar). Manage customer data lists, DND filters, retry logics, and time-zone setups....
Posted 3 months ago
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