Bengaluru
INR 1.8 - 2.4 Lacs P.A.
Work from Office
Full Time
Responsibilities: Attend and respond to inbound/outbound calls, emails, and chats from customers. Address customer concerns, complaints, and feedback with professionalism and empathy. Resolve issues efficiently and ensure customer satisfaction
Bengaluru
INR 0.5 - 0.5 Lacs P.A.
Work from Office
Full Time
- Lead, mentor, and motivate the sales team to achieve individual and team sales targets. - Develop and implement effective sales strategies to drive growth and customer acquisition. - Identify new market opportunities
HSR Layout, Bengaluru/Bangalore
INR 1.8 - 2.4 Lacs P.A.
On-site
Full Time
Job Summary: We are seeking a highly motivated and student-centric Academic Counsellor to join our dynamic team. The ideal candidate will be responsible for guiding potential students through our course offerings, understanding their learning goals, and helping them make informed decisions. You will act as a bridge between aspiring traders and our expert-led training programs. Key Responsibilities: Provide academic counselling to prospective students via calls, emails, and in-person meetings. Understand student profiles and recommend suitable Forex trading courses based on their goals. Explain course structures, schedules, fees, and career outcomes. Maintain accurate records of interactions and follow-up communication with potential leads. Collaborate with the marketing and sales teams to convert leads into enrollments. Address queries regarding trading basics, learning outcomes, and academy benefits. Participate in webinars, live sessions, and events to support student engagement. Stay updated with trends in Forex education and trading practices to offer relevant advice. Requirements:Bachelor’s degree in Business, Finance, Psychology, or a related field. Previous experience in academic counselling or sales in the education sector preferred. Strong communication and interpersonal skills. Ability to understand and explain financial and trading concepts (basic level training will be provided). Goal-oriented with a passion for student success and growth. Proficient in MS Office and CRM tools. Preferred Skills:Familiarity with Forex trading or financial markets. Experience in EdTech, online education platforms, or training institutes. Multilingual abilities (Hindi, English, and regional languages) are a plus. Benefits:Attractive performance-based incentives. Opportunity to work with seasoned traders and educators. Career growth in the booming EdTech and Forex trading sector. Access to all internal training sessions and trading resources.
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