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10.0 - 15.0 years

10 - 15 Lacs

Chennai, Tamil Nadu, India

Remote

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. JobDescription/PreferredQualifications he technical Documentation Writer is required to work in hybrid technical and documentation responsibilities with ease and flexibility. Uses product technical skills (like repair, maintenance, manufacturing, testing, building, operating, designing, troubleshooting, servicing, etc.) and technical documentation skills (like content generation, writing, editing, reviewing, formatting, validating, etc.) to produce high quality procedures, documents for KLA s internal and external customers. Responsible for developing technical documentation for service, maintenance, installation, repair, troubleshooting, part replacement and upgrades for field service engineers, technical support engineers and install engineers. Creates, develops, plans, writes, and edits operational, instructional, maintenance, or test procedures for paper, multimedia, or web-based publication. Conducts interviews with various users and technical/engineering/product staff to gather data for documentation. Interfaces with functional organizations to develop content for the procedures. Researches and converts technical information into manual and/or web-based documents for non-technical and technical users. Conducts review meetings and discussions independently with engineering and technical staff. May be required to document engineering or manufacturing processes, procedures and specifications for internal and external audience. Support testing and validation of new procedures and methods on KLA equipment, specifies changes and validate with engineers. Improves steps and develop new content if needed. Follows documentation best practices, formats and templates. Learns new software, tools and techniques for high quality documentation. Produces products that conform to the company documentation and quality assurance standards. Recommends formats responsive to technical and customer requirements. Exerts good project management skills on the assigned projects, conducts reviews with stakeholders, provides regular updates to the stakeholders and functional groups; assesses risks and actions; assesses efforts, time and resource requirements; resourceful to drive actions or seek actions; maintains action trackers and project documentation. Involves stakeholders from various departments and assess the need to update documentation. Monitors the errors, mistakes, changes requested and implements the changes in the documentation quickly. Strives to develop and maintain high technical skills. Participates in technical activities to maintain technical skills on the assigned product, supports and participants in training, install, upgrades, tool builds, troubleshooting or any other activity assigned from time to time. Supports the field, install, product support or manufacturing or other technical functions and extends his expertise where needed. If assigned, maintains the assigned tools or equipment in best possible conditions all the time and performs regular health checks and upgrades. Responsibilities may include over the time to deliver training courses on selected products and any other projects that requires technical expertise on the product. Independently makes decisions with minimal or no support from direct or indirect managers, leverages people from functional groups, subject matter experts and stakeholders to drive collective decisions. Works efficiently and effectively in matrix environment with multiple direct and indirect managers. Comfortably execute to expectations of multiple stakeholders with conflicting requirements and drive consensus, boundaries and clarity where needed. Works on medium to extremely complex problems where analysis of situations or data requires an evaluation of intangible variance factors. Exercises independent judgment in developing methods, techniques, and evaluation criterion for obtaining results. Uses standard error-free English understood across the world. Displays high proficiency in English writing for technical and non-technical audiences. Translates complex content of procedure/documents to a level and language most appropriate to the target audience. Applies other writing best practices to produce high quality, easy to understand documents/procedures. Minimum Qualifications Candidates must have Bachelor s/Master s degree in Engineering, Science, or Mathematics. Proven experience of over 10+ years in supporting development of technical content, procedures, documentation for engineering, manufacturing or servicing of complex equipment. Strong and proven technical documentation skills. Candidate should be able to produce evidence or samples of documentation. Experience in documentation software and tools like XML, DITA and Ixiasoft CCMS are highly desirable for success in this role. Strong skills/proficiency in using MS Word and Oxygen XML documentation editors. Knowledge about other industry standards, software or tools for documentation will be a plus. Preferred technical experience of over 5 years on product design, manufacturing, install, product support, technical support or servicing of semiconductor equipment Direct experience on KLA s overlay metrological equipment or equivalent semiconductor metrology/ measurement equipment is highly desirable. Demonstration of strong project management skills in a complex matrix environment with multiple stakeholders/managers. Ability to track tasks, actions and provide regular updates. Ability to create and maintain tasks and documentation trackers. Good MS Excel skills required. Flexibility to adjust in work times to work with remote and local teams, ability to work with stakeholders across different geographies, able to conduct online meetings in different time zones and work comfortably with members of team from different cultures. Open to supporting any technical or project assignment assigned by management when needed and flexibility to travel when required for business. Applicant must demonstrate a very high level of motivation, openness, flexibility and willingness to push own boundaries for development into a complimentary role such as trainer or any similar technical role, if required.

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5.0 - 7.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Technical writers play an instrumental role at Seismic, delivering accurate, user-focused documentation for new product releases and updates, and maintaining our existing documentation to the highest standards. Writers on the Technical Communications team work within a centralized model with shared governance, tools, and processes. Our team is embedded in the Product & Engineering organization, enabling close collaboration with product managers, designers, and engineers. We support product teams based in the US, China, and India. To meet growing demand, weve recently established a new arm of our documentation team in India. Were looking for experienced technical writers who can work independently, take full ownership of their projects, and contribute to a high-performing global team. At Seismic, were committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page. Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page. Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com. Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here. Own the end-to-end development of technical documentation for assigned products and features. Author high-quality, customer-ready content using Ixiasoft (our DITA-based cCMS). Ensure editorial consistency and clarity across related content areas. Edit your own work to a publish-ready standardgrammar, clarity, cohesion, and structure. Partner closely with product managers, engineers, and designers to understand feature requirements and customer use cases. Track feature development across sprints, ensuring all documentation is scoped, developed, reviewed, and published on schedule. Conduct content audits and revise, update, or retire documentation as needed. Identify gaps in existing content and proactively recommend solutions. Bring a problem-solving mindset to all aspects of documentation work. Collaborate with global team members to maintain standards, share knowledge, and build a positive, inclusive team culture. Use feedback and analytics to continuously improve content quality and effectiveness. Stay current with evolving product functionality and adjust documentation strategies accordingly. Embrace ambiguity and work proactively to resolve blockers. BA/BS in English, Technical Communication, Computer Science, or a related fieldor equivalent experience. 5+ years of experience writing customer-facing documentation in Agile/Scrum software environments. Strong hands-on experience with DITA and structured authoring. Proficiency with Oxygen XML and a DITA CMS such as Ixiasoft (or similar). Exceptional command of written English, with a strong grasp of clarity, tone, and flow. Demonstrated ability to work independently, manage priorities, and meet deadlines without close oversight. Meticulous attention to detail and a deep commitment to quality. Strong analytical and problem-solving skills. Flexibility to work across time zones and collaborate with globally distributed teams. Eagerness to learn complex technical concepts and simplify them for users. Familiarity with any of the following is a plus: CDP platforms such as Fluid Topics or Zoomin, HTML/CSS, UX design, API documentation, Camtasia, Captivate, Pendo, AI-assisted authoring tools. If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here. Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales? enablement , backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.? Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. ? Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. ? Show more Show less

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries. Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future! In this role, you will create operating instructions, how-to manuals, assembly instructions, and frequently asked questions pages to assist technical support staff, consumers, and other users within the Enphase ecosystem. You will collaborate with product quality specialists and customer service managers to enhance the end-user experience post product release through documentation and potential product design modifications. Working across various teams including product management, engineering, marketing, training, and program management, you will ensure seamless information flow during development and testing phases. Your responsibilities will encompass determining the needs of end users of technical documentation, which includes certification agencies, PV system designers, EPC firms, PV system installers, test engineers, auditors, customer support agents, field applications engineers, and system owners. By studying product samples and engaging with product designers and developers, you will create quick install guides and necessary operation and installation manuals. Your role will also involve providing feedback on products to streamline user experience, organizing and preparing supporting documents for products, releasing documents to the Enphase Document Management System (EDMS), and utilizing various visual aids to enhance user understanding. Additionally, you are expected to select the appropriate medium for message delivery, standardize content across platforms and media, gather usability feedback from stakeholders, revise documents as needed, and adhere to Enphase brand and style guidelines for consistent content creation. To be successful in this role, you should possess a Bachelor's degree in a relevant field or have a minimum of 5 years of related experience. Proficiency in the French language is mandatory for creating, editing, and reviewing technical documents and knowledge base articles. Candidates with a background in electrical basics and solar industry experience are preferred. You should have expertise as a technical publications writer/content developer, proficiency in MS Office, Adobe InDesign & Illustrator, and Oxygen XML, as well as SharePoint development and usage skills. Strong writing, editing, and proofreading abilities, experience in publishing across multiple platforms, project management skills, and the capacity to work within a team environment are essential. Furthermore, you should possess excellent communication skills, be detail-oriented, adept at prioritizing tasks and meeting deadlines, and demonstrate a strong desire for continuous learning and improvement. The ability to work independently and collaboratively, along with accomplished presentation skills, are vital for this role. Your role will also involve working with external vendors/contractors and effective project management to ensure successful project completion in a fast-paced, dynamic team environment.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Senior Technical Writer with a focus on networking technologies, particularly Industrial IoT switches, routers, and wireless devices, you will be responsible for documenting IOS-XE based Polaris features and producing top-notch technical content for CLI-based networking products. Your primary responsibilities will include developing and updating product documentation for Industrial IoT networking products. You will collaborate closely with engineering teams to grasp the intricacies of Polaris (IOS-XE) features. Utilizing tools such as Oxygen XML Editor, Adobe Experience Manager (AEM), and MadCap Flare, you will create and maintain content. Your ability to simplify complex technical concepts into user-friendly documentation will be crucial in this role. To excel in this position, you must possess a track record of documenting switches, routers, and wireless devices. Hands-on experience with Oxygen XML, AEM, and MadCap Flare is essential. A solid comprehension of CLI-based products and exceptional written and verbal communication skills are also required. If you are ready to take on this exciting challenge and contribute your expertise to our team, please send your resume to Senthil Kumaran at senthil@trilyonservices.com.,

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3.0 - 5.0 years

5 - 10 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

What You ll Be Doing: Developing and maintaining documentation for EDA products used by chip designers and scientists. Planning, organizing, and creating user guides, reference material, and release notes for design engineering audiences. Researching and organizing initial source material into high-quality drafts, including product specifications,training materials, and engineering input. Collaborating with Applications and R&D engineers to solicit feedback and reviews. Implementing good standard writing practices to develop clear and concise technical content. Ensuring documentation is up-to-date with the latest product releases and features. The Impact You Will Have: Enhancing the usability and adoption of Synopsys products through clear and comprehensivedocumentation. Supporting the success of chip designers and scientists by providing them with the information they need to effectively use Synopsys tools. Improving customer satisfaction by addressing their requirements through well-crafteddocumentation. Contributing to the overall quality and reliability of Synopsys products by ensuring accurate and detaileddocumentation. Facilitating better communication and collaboration between engineering teams and end-users. Helping to drive continuous improvement in documentation processes and standards. What You ll Need: Bachelor s or Master s degree in Engineering or Science. 5 to 12 years of technical writing experience in a software product development company. Good knowledge of technical writing standards and processes. Ability to grasp new technology quickly. Excellent written and verbal communication skills. Experience with DITA and XML authoring tools such as Oxygen XML Author. Working knowledge of UNIX or Linux. Experience with electronic design automation (EDA) tools.

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3.0 - 5.0 years

5 - 10 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

What You ll Be Doing: Developing and maintaining documentation for EDA products used by chip designers and scientists. Planning, organizing, and creating user guides, reference material, and release notes for design engineering audiences. Researching and organizing initial source material into high-quality drafts, including product specifications,training materials, and engineering input. Collaborating with Applications and R&D engineers to solicit feedback and reviews. Implementing good standard writing practices to develop clear and concise technical content. Ensuring documentation is up-to-date with the latest product releases and features. The Impact You Will Have: Enhancing the usability and adoption of Synopsys products through clear and comprehensivedocumentation. Supporting the success of chip designers and scientists by providing them with the information they need to effectively use Synopsys tools. Improving customer satisfaction by addressing their requirements through well-crafteddocumentation. Contributing to the overall quality and reliability of Synopsys products by ensuring accurate and detaileddocumentation. Facilitating better communication and collaboration between engineering teams and end-users. Helping to drive continuous improvement in documentation processes and standards. What You ll Need: Bachelor s or Master s degree in Engineering or Science. 5 to 12 years of technical writing experience in a software product development company. Good knowledge of technical writing standards and processes. Ability to grasp new technology quickly. Excellent written and verbal communication skills. Experience with DITA and XML authoring tools such as Oxygen XML Author. Working knowledge of UNIX or Linux. Experience with electronic design automation (EDA) tools.

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5.0 - 12.0 years

5 - 10 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

What You ll Be Doing: Developing and maintaining documentation for EDA products used by chip designers and scientists. Planning, organizing, and creating user guides, reference material, and release notes for design engineering audiences. Researching and organizing initial source material into high-quality drafts, including product specifications,training materials, and engineering input. Collaborating with Applications and R&D engineers to solicit feedback and reviews. Implementing good standard writing practices to develop clear and concise technical content. Ensuring documentation is up-to-date with the latest product releases and features. The Impact You Will Have: Enhancing the usability and adoption of Synopsys products through clear and comprehensivedocumentation. Supporting the success of chip designers and scientists by providing them with the information they need to effectively use Synopsys tools. Improving customer satisfaction by addressing their requirements through well-crafteddocumentation. Contributing to the overall quality and reliability of Synopsys products by ensuring accurate and detaileddocumentation. Facilitating better communication and collaboration between engineering teams and end-users. Helping to drive continuous improvement in documentation processes and standards. What You ll Need: Bachelor s or Master s degree in Engineering or Science. 5 to 12 years of technical writing experience in a software product development company. Good knowledge of technical writing standards and processes. Ability to grasp new technology quickly. Excellent written and verbal communication skills. Experience with DITA and XML authoring tools such as Oxygen XML Author. Working knowledge of UNIX or Linux. Experience with electronic design automation (EDA) tools.

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1.0 - 3.0 years

1 - 3 Lacs

Chennai

Work from Office

Sutherland is seeking an analytical and strategic-thinking person to join us as Content Writer. We are looking for an enthusiastic Content Writer who is a self-learner to enrich client operations information with easy to follow articles or decision trees. We are a group of forward-thinking and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! We are looking out for immediate joiners with 1+ years of Technical content writing experience Writers in this role get to: Responsibilities: Conduct thorough research on industry-related topics using digital tools, such as Google Analytics and keyword research tools to generate ideas and gather information to support content creation. Collaborate with the client to develop content strategies that align with our business objectives and target audience. Leverage existing SOPs and troubleshooting documents to author customer facing articles and decision trees. Read through exhaustive verbose existing content to restructure information and create simple step-based and easy to follow content. Able to comprehend and write content and align to client tone of voice. Author and format content in DITA using Oxygen XML editor or other DITA XML based tools. Proofread and edit content to ensure grammatical accuracy, coherence, and adherence to style guide and client guidelines. Create new templates, if required, to author different article types. Streamline processes and build flowcharts where applicable. Meet deadlines and manage multiple projects simultaneously. Our most successful candidates will have: Exceptional writing, editing, and proofreading skills with a keen eye for detail. Experience doing research using multiple sources is an added advantage. Excellent command of the English language and strong communication skills. Ability to meet deadlines. Graduate in English literature or related field is an added advantage. Experience with text-based AI, LLM models is an added advantage.

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