OVI Hosting.Pvt Ltd

Role & responsibilities Provide prompt support via tickets or live chat Working on Migration Analyze clients current hosting environment (cPanel, Plesk, custom setups). Assess compatibility, potential risks, and downtime requirements. Perform migrations of websites, databases, emails, and DNS records using cPanel/WHM, Plesk, FTP, and SSH. Carry out manual or automated migrations depending on complexity. Validate migrated websites (content, functionality, SSL, performance). Manage and configure hosting control panels (cPanel/WHM, Plesk). Set up new accounts, domains, subdomains, email accounts, and databases. Troubleshoot panel-specific issues during and after migration. Ensure secure transfer of data during migration (SSH/SCP, SFTP). Apply proper file/folder ownership and permissions. Validate SSL certificates and security configurations post-migration. Preferred candidate profile Excellent written and verbal communication skills in the English and Hindi language. Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues. Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services. Any Degree