744 Outsourcing Jobs - Page 9

Overview Job Title: Relationship Manager Company: Eureka Outsourcing Solutions (EOS) - Aditya Birla Process Location: Majiwada, Thane, Maharashtra 400607 Job Type: Full-Time | Work from Office Industry: BPO (BFSI Process) Job Description: Eureka Outsourcing Solutions is hiring Relationship Managers for their Aditya Birla BFSI process. This role involves managing customer relationships through inbound/outbound calls, focusing on sales or service within the BFSI sector. Key Responsibilities: Handle inbound and outbound customer interactions professionally Promote and cross-sell financial products and services (insurance, mutual funds, NBFCs, etc.) Address customer queries and resolve concerns promptly Maintain quality communication and adhere to call center standards Eligibility Criteria: Education: 12th Pass / Graduate Experience: Minimum 2 years of call center experience in the BFSI sector (NBFCs, banks, insurance, mutual funds) Gender Preference: Female Communication: Must have English Versant 6 level (good communication skills mandatory) Job Details: Shift Timing: Day Shift | 9:30 AM to 6:30 PM Working Days: Monday to Saturday Weekly Off: 1 rotational off Salary: As per last drawn (Open Bracket) Interview Mode: Face-to-Face Before applying for this position you need to submit your online resume . Click the button below to continue.

Overview Job Title: Operator - Process Plant Operations Location: Mining Site - Kurnool, Andhra Pradesh Department: Metallurgical/Processing Plant Operations Reports To: Shift In-Charge / Section Supervisor / Plant Manager Job Type: Full-Time / Rotational Shifts Key Responsibilities: Operate assigned equipment (Crushers, Screens, Conveyors, Mills, CIL tanks, Elution columns, Smelters, Thickeners, Filter Presses, etc.) according to SOPs. Monitor plant parameters through control systems and conduct regular field inspections. Perform start-up, shutdown, and emergency handling procedures. Assist in troubleshooting operational issues and escalate critical problems to the Shift In-Charge. Maintain logbooks, daily production and downtime reports accurately. Ensure the housekeeping of the work area and equipment cleanliness. Support maintenance teams during planned and unplanned maintenance. Ensure compliance with all safety, health, and environmental standards and procedures. Follow quality control procedures and report any deviation. Assist in loading, unloading, and sampling of raw materials and final product. For STP: Operate and monitor effluent treatment processes ensuring treated water meets regulatory standards. Tagged as: machine operator Before applying for this position you need to submit your online resume . Click the button below to continue. About QuantumPulse Technologies "At Quantum Pulse Technologies, we specialize in Design Services to empower businesses of all sizes and delivering world-class Recruitment Process Outsourcing (RPO) solutions. Whether you re looking to streamline your hiring process or require cutting-edge design expertise, we combine industry-leading technology with deep sector knowledge to help you achieve your organizational goals."

Overview Job Title: Sales Executive Company: Eureka Outsourcing Solutions (EOS) Globe Location: Majiwada, Thane - 400607 Work Type: Onsite (Work from Office) Industry: BPO Job Type: Full-Time Shift: Day Shift (9:30 AM - 6:30 PM) Work Days: Monday to Saturday Weekly Off: Sunday Job Description: Eureka Outsourcing Solutions (EOS) Globe is hiring Sales Executives for multiple outbound sales processes including IDFC, Kotak Bank, Chola, and RGI. The role involves promoting financial products/services over calls and driving sales conversions. Key Responsibilities: Make outbound calls to potential customers. Promote banking and financial products and explain features. Achieve daily, weekly, and monthly sales targets. Maintain call records and update systems regularly. Eligibility Criteria: Education: Minimum 12th Pass or Graduate. Experience: Open to Freshers and Experienced candidates. Age Limit: Not specified. Gender: Male & Female candidates eligible. Communication: Average proficiency in English and Hindi. Compensation & Benefits: Salary: 12,999 In-Hand | 16,000 CTC Incentives: Attractive performance-based sales incentives. Selection Process: Face-to-Face Interview Before applying for this position you need to submit your online resume . Click the button below to continue.

Overview Job Title: Lead Generation Specialist Company: WeAssemble Location: Prabhadevi, Mumbai - 400013 Job Type: Full-Time | Work From Office (Onsite) Industry: IT Services (Staff Augmentation & Outsourcing) Interview Mode: Virtual Round Key Details: Salary: 25,000 - 40,000 per month (Based on experience) Work Schedule: Monday to Friday Work Timings: 09:00 AM to 06:00 PM Week Offs: Saturday & Sunday Shift Type: Day Shift Eligibility Criteria: Education: 12th Pass / Graduate Experience: Minimum 1 Year of Proven Experience in Lead Generation Preferred Industry: IT Services, especially in International Markets Age Limit: 21 to 40 Years Gender: Male & Female Skills: Excellent Communication Skills in English Job Responsibilities: Generate high-quality leads through research, cold calling, email campaigns, and social media outreach Target international markets for lead acquisition Work closely with the sales and marketing teams to qualify and convert leads Maintain and update CRM systems with accurate lead information Consistently meet or exceed weekly and monthly lead generation targets Develop strong market intelligence on target industries and customer segments Office Address: AWFIS One International Center, Tower 1, Unit 801 & 802, 8th Floor, Senapati Bapat Marg, West, Babasaheb Ambedkar Nagar, Prabhadevi, Mumbai, Maharashtra 400013, India Before applying for this position you need to submit your online resume . Click the button below to continue. About WeAssemble WeAssemble is a leading provider of global IT staff augmentation services. We connect businesses with top-tier talent, empowering them to scale efficiently and innovate faster. As we expand, we re looking for driven professionals to join our team and grow with us

Overview *Accurately label and annotate data (images, video, audio, or text) using internal tools and guidelines. *Follow detailed instructions and predefined annotation guidelines for consistency and quality. *Review, validate, and correct existing annotations as needed. *Collaborate with QA teams to ensure high-quality output. *Report inconsistencies or issues in data or tools. *Meet daily/weekly targets for volume and accuracy. *Suggest improvements to annotation processes and guidelines. Before applying for this position you need to submit your online resume . Click the button below to continue. About ZST outsourcing services pvt. Ltd We are seeking detail-oriented and highly motivated Data Annotation Specialists to support our machine learning and AI initiatives. In this role, you will label, categorize, and annotate data (such as images, video, text, or audio) to train and improve artificial intelligence systems. This work plays a critical role in ensuring data accuracy and model performance. Freshers Are also welcomed.

Overview Job Summary: We are seeking an experienced SharePoint & Power Automate Developer with expertise in web automation, Power Apps, and workflow automation. The ideal candidate will be responsible for designing, developing, and optimizing SharePoint-based solutions while leveraging Power Automate and Power Apps to enhance business processes. Key Responsibilities: Design, develop, and customize SharePoint solutions (Online & On-Prem). Automate business workflows using Power Automate (formerly Microsoft Flow). Build and optimize applications using Power Apps. Develop web automation solutions to streamline processes. Integrate SharePoint with other Microsoft 365 services and third-party applications. Implement security, governance, and compliance best practices in SharePoint. Troubleshoot and optimize existing SharePoint and Power Platform solutions. Required Skills & Experience: 8+ years of hands-on experience in SharePoint Development (Online & On-Prem). Strong expertise in Power Automate, Power Apps, and web automation. Proficiency in JavaScript, PowerShell, REST API, and SPFx (SharePoint Framework). Experience in SharePoint migration, customization, and administration. Knowledge of Dataverse, Power BI, and Azure integrations is a plus. Strong problem-solving and debugging skills. Tagged as: power apps, power automate, sharepoint devlopment Before applying for this position you need to submit your online resume . Click the button below to continue. About HANS IT SERV PVT LTD HANS IT SERV Pvt Ltd is a software development and solutions company, it s a child company of ePATHUSA a global software consulting and outsourcing company established in May 2005. Our Headquarters is at West Des Moines, IA, USA. The company believes in research and development and providing innovative services to clients. HANS IT creates an enthusiastic environment so that employees can grow along with the Company in all possible ways. Company URL : www.hansit.net www.epathusa.net

Overview Job Description Minimum Experience in Salesforce 8+ years having worked on multiple large scale Salesforce projects Excellent communication skills. Consulting skills. Strong background in Salesforce development. A deep understanding of native Salesforce features, functionality and applications. Application design Sharing and Visibility Integration Architecture Programmatic Architecture Data Model design skills Identity and Access Management Development Lifecycle and Deployment Experience on Sales, Service, Community, CPQ, Marketing and Velocity Strong experience of Integration and Data migration involving third party Partner with internal team and partners to gather system requirements, and develop architectural recommendations, solution approaches and detailed technical designs. Develop documentation and communicate effectively to help clients and team members clearly understand the conceptual and technical details of solution architecture. Support development team in ensuring that high quality solutions are delivered consistently. Provide coaching and mentoring to development team members as needed. Experience with agile development methodologies and scrum practices Experience in implementing design patterns and Frameworks. Tagged as: salesforce architect, salesforce development Before applying for this position you need to submit your online resume . Click the button below to continue. About Bizessence Pty Ltd We are Australia s fastest growing HR and Outsourcing service company dispensing excellent recruiting experience to our clients. We believe in Bridging the Right Talent with the Right Businesses and building pathways for both the employer and the employees. Our recruiting services cover different verticals, including technology, fintech, data science, and engineering.

Overview Job description We are seeking a dedicated and results-driven Telemarketing Specialist to join our team. This role involves making international outbound calls during night shifts. The ideal candidate will have experience in telemarketing, strong communication skills, and a passion for achieving sales targets.Key Responsibilities Conduct international outbound telemarketing calls to potential and existing customers. Generate leads and set appointments for the sales team. Communicate the benefits of our products/services and address customer inquiries. Maintain a high level of product knowledge to answer customer questions accurately. Record and update customer information in the CRM system. Achieve daily, weekly, and monthly sales targets and KPIs. Handle customer objections and provide appropriate solutions. Follow up on leads and maintain strong customer relationships. Work night shifts to align with international time zones. Qualifications Proven experience in telemarketing or a similar sales role. Excellent communication and interpersonal skills. Ability to work night shifts. Strong sales and negotiation skills. Familiarity with CRM software and telemarketing tools. Self-motivated with a goal-oriented mindset. Ability to work independently and as part of a team. High school diploma or equivalent; a degree in marketing, business, or a related field is a plus. What We Offer Competitive salary Comprehensive training and ongoing support. Opportunities for career growth and development. A dynamic and supportive work environment. Health and wellness benefits. If you are a motivated telemarketing professional with international calling experience and a drive to succeed, we want to hear from you. Apply today to join our team and take your career to the next level! Before applying for this position you need to submit your online resume . Click the button below to continue. About KORE RPO The ordinary pressures and cost of growing your workforce by one person is already a strain. Yet when your organization depends on a steady stream of new talent, the logistical complexities and variable hiring costs increase at an exponential rate. With our recruitment process outsourcing solutions, Kore RPO can provide your business with high-volume hires at a fraction of the cost.

Overview Job description Required Skills: Java 11/Java 8 Apache camel React Spring boot Microservices Mongo Oracle MQ-Rabbit Kubernetes Tagged as: backend developer Before applying for this position you need to submit your online resume . Click the button below to continue. About Bizessence Pty Ltd We are Australia s fastest growing HR and Outsourcing service company dispensing excellent recruiting experience to our clients. We believe in Bridging the Right Talent with the Right Businesses and building pathways for both the employer and the employees. Our recruiting services cover different verticals, including technology, fintech, data science, and engineering.

Overview JOB PURPOSE Plan, schedule, coordinate & execute testing activities Lead and mentor teams based onshore and offshore. Responsible for testing of systems to ensure delivery of Quality assured applications to production. Support Test Manager in upward stakeholder management and day-to-day management of the QA & Test organization JOB RESPONSIBILITIES Assist with the planning , Test design and execution for a Functional scrum or Incident fixes stream Develop Test Strategy, Plans, Status Reporting, Test Readiness Reviews and Test Completion Report as appropriate Work closely with off-shore team and on-shore team(s) to deliver the functionality on time, cost and quality requirements. Create data, conduct tests and analyze results to ensure that software meets or exceeds specified standards and /or customer requirements. Ensure that tests are successfully completed and documented and all problems are resolved Manage Risks and Issues associated with Testing engagements Qualifications Minimum 10 years of Testing experience Minimum of 5 years of Test Lead experience Excellent verbal and written communication skills Strong leadership skills and developed project management skills for multiple projects. Must have strong analytical skills, reporting and problem solving skills (Must) Good understanding on SDLC methodology and the different testing streams (Preferred) Insurance industry and product knowledge (Preferred) Experience in working with Agile teams Tagged as: testing Before applying for this position you need to submit your online resume . Click the button below to continue. About Bizessence Pty Ltd We are Australia s fastest growing HR and Outsourcing service company dispensing excellent recruiting experience to our clients. We believe in Bridging the Right Talent with the Right Businesses and building pathways for both the employer and the employees. Our recruiting services cover different verticals, including technology, fintech, data science, and engineering. Related Jobs Web Developer MHC Groups Chennai (Madras) Full Time 2023-12-29 BACKDOOR IT SOFTWARE JOBS HYDERABAD Software Hyderabad, Telangana Full Time 2023-05-10 Senior Test Analyst - Data Warehouse Bizessence Pty Ltd pune Full Time 2023-10-13

Overview - Desired candidate profile at least 5 years of experience (3+ years on salesforce platform) with strong hands-on experience. - Minimum 2 years experience as Architect. - Strong developer experience on writing secure and high performing custom code (apex, lwc, communities, aura, vf) on salesforce platform. - Experience on lightning framework building aura or lwc and knowledge of locker service, design system, javascript, html/css. - Understanding of enforcing security features exist with apex and how to use it effectively - with/without sharing, enforce fls and crud with apex. - Experience writing proper apex unit tests and not just code coverage - persona specific tests, +/- tests, bulk tests etc. - Experience with ci/cd and meta-data api and tools like vscode, bitbucket, ant etc - Good understanding and usage of service layers within apex such as trigger frameworks, test data factories/unit test frameworks, integration frameworks etc. - Preferably have a consultative nature - Key criteria: lwc, communities and have a consultative nature. Tagged as: apex, architect, aura, LWC, triggers, visualforce Before applying for this position you need to submit your online resume . Click the button below to continue. About Bizessence Pty Ltd We are Australia s fastest growing HR and Outsourcing service company dispensing excellent recruiting experience to our clients. We believe in Bridging the Right Talent with the Right Businesses and building pathways for both the employer and the employees. Our recruiting services cover different verticals, including technology, fintech, data science, and engineering. Related Jobs Lead Salesforce Developer Bizessence Pty Ltd Mumbai, Maharashtra Full Time 2023-06-11

As a dynamic and creative individual, you will be joining a like-minded team at a leading global technology research and advisory firm, ISG. You will have the autonomy needed to assist clients in making their digital infrastructure faster and more effective. Despite the freedom, you will not be alone as you will be supported by over 1400 teammates from around the globe. Their expertise will guide you to success and keep you on the winning path. This is an opportunity to kickstart your career with a connected team, bound by the value of freedom. Your role will require 5-10 years of recent experience in consulting engagements or with large consulting firms, particularly in the outsourcing industry or managing PMO functions for transformation programs. You should possess significant experience in deal advisory, having advised clients on ITO sourcing transactions or managed deals at service providers. Understanding global corporate large deals practice, cost drivers, and working effectively with service providers will be essential. Your expertise should focus on transformation aspects such as shared services, operational improvement, and outsourcing/offshoring. Additionally, you will be involved in assessing client environments, establishing IT and sourcing strategy, and implementing new age digital technologies in large deals solutions. Your comprehensive knowledge in financial management of global outsourced services and service providers will be crucial. Business development and sales experience, knowledge of outsourcing vendors, and proficiency in German/French are required. The ideal candidate will hold a Bachelor's degree in a technical or scientific field, with an MBA/MS or other advanced degree(s) desirable. Certification in German/French is necessary along with the ability to travel 30% - 40% as per project requirements. Your duties and responsibilities will include participating in large or mega-deal engagements, contributing to advisory teams, and utilizing ISG methodology and tools to support client sourcing initiatives. You will assist in assessments, project plans, vendor research, financial modeling, RFP creation, contract negotiations, and post-selection administrative actions. At ISG, diversity is celebrated and supported for the benefit of employees, clients, and communities. The inclusive environment fosters better work, and ISG is committed to being an equal opportunity workplace. The job scope described may evolve based on business demands, with additional tasks assigned as needed.,

As an Outsourcing Risk Management Specialist at Capco, a Wipro company, you will play a vital role in identifying, assessing, and mitigating risks associated with outsourcing activities within the Technology & Operations team. Your strategic thinking, strong analytical skills, and collaborative approach will be essential in supporting the development and implementation of risk management strategies for regulated outsourcing activities. Key Responsibilities: - Develop and implement risk management strategies for regulated outsourcing activities. - Conduct thorough outsourcing and third-party risk assessments to identify potential risks in outsourcing contracts and relationships. - Monitor and evaluate the performance of outsourcing partners and third parties to ensure compliance with contractual obligations and risk management policies. - Collaborate with internal teams to develop risk mitigation plans and ensure their effective implementation. - Provide guidance and support to business units on best practices in outsourcing risk management. - Prepare and deliver risk management reports and other relevant updates to senior management. - Stay informed about industry trends and regulatory changes related to outsourcing risk management. Qualifications: - Bachelor's degree in a related field; advanced degree preferred. - Minimum of 5 years of experience in risk management, with a focus on outsourcing and third-party or supplier management. - Strong understanding of risk management principles and practices. - Excellent analytical and problem-solving skills. - Effective communication skills with stakeholders at all levels. - Proficiency in risk assessment tools and methodologies. - Strong organizational and project management abilities. Skills and Competencies: - Strategic thinking and decision-making skills. - Strong interpersonal and communication abilities. - Capability to work independently and collaboratively within a team. - Detail-oriented with a high level of accuracy. - Effective time management to handle multiple priorities and meet deadlines. Join us at Capco, where your expertise in outsourcing risk management will make a significant impact on our clients" business transformation journey. Be part of a diverse and inclusive culture that values creativity and innovation. Take charge of your career advancement with our supportive and growth-oriented environment.,

As a Risk & Compliance Senior Professional at Fiserv, you will play a crucial role in overseeing a wide range of compliance matters, with a specific focus on Regulatory Compliance matters in ANZ and ASEAN regions. Your responsibilities will include ensuring timely implementation and maintenance of local regulations to ensure continuous compliance. Additionally, you will have the opportunity to support new products, projects, and solutions from a regulatory compliance perspective across APAC. Your main duties will involve advising the business on regulatory compliance and financial crimes matters such as licensing, outsourcing, data privacy, anti-bribery and corruption, money laundering prevention, and sanctions. You will provide guidance to various levels within the business unit on compliance programs, processes, and procedures, as well as assist in achieving compliance goals and strategies. Conducting training on Compliance topics, interpreting technical information into business requirements, and delivering information that directly impacts financial plans/goals will also be part of your role. You will support global risk and compliance programs, address complex problems, and mitigate risk exposure to the company by identifying potential activities that may lead to reputational or regulatory harm. To excel in this role, you should have a minimum of 6 years of experience in a regulatory compliance and risk role, a proven track record in complex problem-solving and decision-making, and the ability to collaborate effectively in a high-performance team. It would be beneficial to have an understanding of retail/commercial financial products/services, various regulations within the banking/financial services industry, technology, and best practices in the compliance field. Being an effective individual contributor, team player, and communicator (both verbally and in writing) will be essential for success in this position. At Fiserv, we are committed to Diversity and Inclusion, and we provide reasonable accommodations for individuals with disabilities during the job application and interview process. We caution against fake job posts that are not affiliated with Fiserv, as they may be used by cybercriminals to target personal information or financial details. If you encounter suspicious activity or believe you have fallen victim to a job posting scam, please report it to your local law enforcement. Thank you for considering employment with Fiserv. To apply, please use your legal name, complete the step-by-step profile, and attach your resume.,

As a General Manager - Service Line at Omega Healthcare Management Services Private Limited in Bengaluru, Karnataka, you will be responsible for overseeing the strategic direction and operational management of the service line. With 14-18 years of experience in the industry, you will be leading a team to deliver high-quality services to clients. Your key responsibilities will include project management, solution architecture, vendor management, IT service management, outsourcing, IT strategy, CRM, data center management, IT operations, and ITIL practices. You will be expected to drive efficiency, quality, and innovation within the service line to meet client expectations. Your role will involve collaborating with cross-functional teams, stakeholders, and external partners to ensure the successful delivery of services. Strong communication, leadership, and problem-solving skills will be essential in this position to drive performance and achieve business objectives. The ideal candidate for this role will have a proven track record in service line management, a deep understanding of IT operations, and a strategic mindset to drive business growth. If you are a dynamic leader with a passion for excellence and a commitment to delivering exceptional service, we invite you to join our team at Omega Healthcare Management Services Private Limited.,

An organisation is seeking an Associate Director Sales Operations with over 15 years of experience for a position based in Hyderabad. The ideal candidate will have proven senior management experience in a dynamic setting, exceptional organizational, communication, and leadership skills, and a passion for developing innovative solutions. As the Associate Director, you will act as a Business Unit Leader and be responsible for operational, financial, and program performance. Your role will involve leading the operations team, collaborating with functional department partners, and working closely with the Services Delivery Leadership team to achieve balanced results across multiple departments. Key Responsibilities: - Develop and execute financial strategies to optimize revenue and manage operational levers - Implement day-to-day operational systems and processes to track progress and address obstacles - Analyze key metrics to ensure efficient task completion and identify opportunities for improvement - Manage talent pool alignment with revenue projections and demand - Lead a team of managers dedicated to operational excellence - Establish and communicate strategy to drive operational success and development - Collaborate with HR for hiring, onboarding, and talent management - Work with cross-functional teams to optimize resources and drive client satisfaction - Develop short and long-term business strategies in collaboration with leadership - Maintain relationships with internal and external partners for strategic decision-making - Uphold organizational policies and standards while ensuring compliance with regulations Qualifications: - Bachelor's degree in a related field with 15+ years of experience - 5+ years of senior leadership experience, global virtual operations leadership preferred - Knowledge of finance, customer service, production, and employee management principles - Experience in budget development and business planning - Strong negotiation, organizational, and communication skills - Ability to lead and collaborate in a matrix environment - Prior experience with outsourcing is advantageous - Proficiency in process improvement and industry guidelines - Strong work ethic and motivational skills This role offers an opportunity to drive operational excellence, collaborate with cross-functional teams, and contribute to the strategic growth of the organization. If you possess the required qualifications and are passionate about leading operational teams to success, we encourage you to apply for this Associate Director Sales Operations position in Hyderabad.,

about the role The Order-to-Cash Analyst is in charge to support revenue assurance programs through generation of accurate and timely billing to customers thereby ensuring revenue flows. Key Result Areas: Produce on a monthly basis the invoices according to the Contract commercial offer, according to the contract network updates. Accountable for all aspects of the order-to-cash process of outsourcing program within the ABU. Monitor on a day to day basis the customer ordering follow up, billing and cash collection process and activities. Analyze customer legacy order to cash processes and tools in collaboration with the OTC directors. Support the customer all along the Transformation phase from legacy tool to e-procurement tool. Be the first level of support for any ordering / billing process issues. Meet high levels of customer satisfaction: Accurate invoicing (control draft invoices- issue adjustment tickets) / day to day orders follow up. Achieve targets for billing cost reports and customer bills issuance, for customer ordering follow up. Role impact on: Autonomy and adaptability: candidate will be working in a fast-evolving environment for growing accounts, in the specific context of tools and process under migration/definition. Customer satisfaction: the Order to Cash Analyst is responsible for delivering on time accurate invoices. He/She is responsible for managing the customer orders follow up. He/She is pro-active by applying the Orange processes and deliverables, and either reactively by managing billing claims and ordering support. Team working: The Order to Cash Analyst is part of the world wide OTC team. Thus, he/she will need to interact with multiple actors within the program team like billing Production team, Web Source Implementation Team, OTC managers / directors. about you Educational Qualifications: University degree or equivalent experience in order and billing management. Degree/Equivalent in Accounting/Finance and or business management field, preferred. Relevant Experience: Experience in global ordering management and/or billing management, including minimum 5 to 6 years in international environment. Telecommunication industry experience preferred. Experience in customer support or/and in sales administration environment. Desired skills/knowledge: Experience in integration and outsourcing. Customer oriented-Customer support skills. Good communication skills. Ability to work within an international and operational environment. Attention to detail, very good analytical skills for accuracy. Good Finance & Accounting skills. Fluent in English (French would be a plus). Willing to work shift work on occasion, or extended hours. Ability to work autonomously within predefined tasks and planning. High level of competency in all PC applications. Proactive, positive and objective attitude. department Orange Business International Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

Responsibilities & Key Deliverables Key Responsibilities: Project Management: Lead and manage multiple projects from inception to completion, ensuring timely delivery, budget adherence, and quality standards. Develop project plans, timelines, and resource allocation strategies. Coordinate with cross-functional teams including marketing, IT, and customer service to ensure seamless project execution. Technical Expertise: Work on .NET or JAVA-based applications, providing technical guidance and support. Implement and manage DevSecOps practices, integrating security into the CI/CD pipeline. Conduct security assessments, vulnerability scanning, and penetration testing. Develop and maintain security policies, procedures, and standards. Application Security: Monitor and respond to security incidents, conducting incident investigations and providing remediation plans. Implement and manage security tools and technologies such as DAST, SAST, and container security. Collaborate with development teams to ensure secure coding practices and perform code reviews. Experience 10+ years of experience in software development and project management. Certifications in PMI, CMM, ISO, ITIL, Six Sigma are preferred. Experience in industry quality standards and application outsourcing. Industry Preferred Qualifications Bachelors degree in Computer Science, Engineering, or a related field. Preferred Experience: Experience with application outsourcing and transition management. General Requirements Technical Skills: Strong proficiency in .NET or JAVA programming languages. In-depth knowledge of DevSecOps practices and application security needs. Experience with security tools and technologies such as DAST, SAST, and container security. Project Management: Proven experience in managing complex projects with multiple stakeholders. Strong organizational and time management skills. Leadership: Excellent leadership and mentorship abilities. Strong problem-solving skills and ability to analyze complex technical issues. Communication: Excellent verbal and written communication skills. Ability to collaborate effectively with cross-functional teams.

As a Senior Manager in Clinical Outsourcing at Sun Pharmaceutical Industries Ltd, you will play a key role in supporting the outsourcing team by efficiently managing various tasks related to vendor contracts and project coordination. Your responsibilities will include locating and saving the Statement of Work (SOW) for each study level agreement, ensuring consistent naming conventions, and reviewing CRO contracts to populate category spend for analysis purposes. You will also be required to liaise with project teams, CROs, and vendors, search the Contract Management System, create Vendor Contract Trackers, and collect and analyze data from CRO contracts. Additionally, you will be involved in setting up Outsourcing Onboarding guidelines, developing templates, creating cost-saving excel files, and assisting in clinical trial budgeting models and FP&A needs related to clinical vendors. Your role will also encompass vendor management tasks such as organizing kickoff meetings, monitoring vendor relationships, ensuring quality standards are met, and facilitating effective communication between vendors and the company. Furthermore, you will be responsible for guiding project teams through the vendor selection and contract negotiation process, providing appropriate suggestions and advice on best practices. You will actively participate in the evaluation, selection, and negotiation of contracts for assigned studies/programs and collaborate with Project Managers and Project Teams to develop RFPs. In summary, as a Senior Manager in Clinical Outsourcing, you will be instrumental in supporting the successful management of vendor contracts, project coordination, and outsourcing activities to ensure the efficient and effective execution of clinical trials within the organization.,

You will be joining a dynamic team at Sun Life India Service Centre Private Limited, where you will have the opportunity to contribute to the Legal function as an Assistant Manager/Manager specializing in Information Technology Contracting Centre (ITCC). In this role, you will play a crucial part in the end-to-end contract review process for business partners within the insurance industry across various global geographies. Your primary responsibilities will include drafting, reviewing, negotiating, and interpreting various types of contracts related to the insurance industry, such as distribution, marketing, outsourcing, consulting, and strategy engagements. You will collaborate with senior-level professionals to manage complex transactions efficiently and effectively. Additionally, you will maintain relationships with business partners across different regions and act as the central point of contact for contract-related matters. As an integral part of the ITCC vertical, you will also be responsible for monitoring contracts, resolving any issues that may arise, and ensuring compliance with statutory and regulatory frameworks in multiple countries. Your role will involve developing internal guidelines, providing guidance on risk management, and contributing to the continuous improvement of contract management processes. To excel in this position, you should possess excellent communication skills, both verbal and written, along with strong interpersonal abilities. You must be self-motivated, detail-oriented, and capable of making sound judgments in a fast-paced environment. Experience in handling contract management software and familiarity with industry best practices will be advantageous. If you are a proactive individual with a passion for legal affairs and a desire to make a meaningful impact within a global organization, we encourage you to apply for this role and be a part of our dedicated team at Sun Life.,

We are looking for a visionary, dynamic, and execution-driven AI Technology Leader to spearhead the establishment and evolution of SOIN s AI Center of Excellence (CoE) . This role will be responsible for driving SOIN s AI-first strategy building internal capabilities, validating emerging technologies, leading innovation programs, and creating AI-powered solutions for our customers. The role combines strategic vision , technical acumen , and business process understanding . The role will act as a catalyst for AI-led transformation both within SOIN and across our customer engagements. Key Responsibilities 1. CoE Leadership & Vision Establish and institutionalize the AI CoE as the central innovation hub for all AI initiatives within SOIN. Define the charter, roadmap, and KPIs of the CoE in alignment with business and technology strategies. Be the face of AI innovation within SOIN and with global SO / BGSW stakeholders. 2. AI Strategy & Productization Identify and evaluate emerging AI trends, tools, and platforms for strategic fit to SOIN business goals. Lead the ideation, development, and productization of AI use cases in the business process management (BPM) domain. Define architectural frameworks and toolkits for building scalable AI assets and accelerators . 3. Innovation & Proof of Concepts Launch and manage PoCs, MVPs, and pilot programs to validate new AI-driven concepts. Translate client and business needs into AI-powered prototypes and later into scalable solutions. 4. Talent Development & Capability Building Build and mentor a high-performing, cross-functional AI team (Data Scientists, MLEs, AI Engineers, Domain Experts etc). Drive AI literacy and training programs across the organization to build a robust competency pipeline. 5. Client Engagement & Solutioning Collaborate with business and pre-sales teams to integrate AI solutions into service offerings. Participate in client workshops, innovation sessions , and industry events as a subject matter expert (SME). Develop reusable AI solution frameworks and drive go-to-market strategies for AI offerings. Candidate Profile Must-Have Qualifications 12-18 years of overall experience in technology with 5+ years in AI/ML leadership roles . Deep hands-on expertise in AI/ML, Generative AI, LLMs, NLP, Computer Vision , etc. Proven experience designing and implementing AI solutions in the business process services (BPS) or outsourcing domain . Strong understanding of process transformation , intelligent automation , and AI at scale . Ideal Attributes Tech visionary who stays ahead of the curve in emerging AI trends and breakthroughs . Strong problem-solving and product thinking mindset with execution orientation. Demonstrated ability to build and lead high-performing teams and manage cross-functional collaboration. Entrepreneurial spirit with a proven track record of taking ideas from concept to scale . Excellent communication, stakeholder management, and CXO-level presentation skills. Qualifications Educational qualification: Any degree Experience : 12-18 years of overall experience in technology with

Summary -To be responsible for one category in one country and support the implementation of Category Strategy and Annual Category Plan, deliver projects and initiatives, and execute Supplier Performance and Innovation; to support the Category leadership with the day-to-day activities of Category management. About the Role ROLE PURPOSE The Procurement Specialist Medical Affairs generates, negotiates and executes contracts to support the utilization of clinical Contract Research Organizations (CROs) for Novartis Clinical Trials. Assuring the business of a compliant, high quality, timely and cost-effective external service delivery to support the Novartis drug development pipeline. The Procurement Specialist Medical Affairs also participates in projects and initiatives to ensure Clinical Contracting & Outsourcing Management is prepared to successfully respond to the changing needs and requirements (legal, operational, regulatory, and financial) of our customers. MAJOR ACCOUNTABILITIES Prepare and release RFI, RFP and RFQs and negotiate with existing and new suppliers to support business for new requests as well as re-negotiating scope changes. Act as the main point of contact with vendors for negotiation of the scope of work, study assumptions, pricing, and payment schedules. Negotiate, develop, and execute contract frameworks including MSAs & SLA with key suppliers and ensure full implementation. Ensure agreements are commercial advantageous to Novartis while minimizing risk through close collaboration with functional partners such as legal, finance, and QA. Ensure ESP selection is based on current category strategy, value added services, cost avoidance and savings opportunities. Delivering a robust implementation to maximize value and drive spend/contract compliance - to also include ongoing monitoring and reduction of maverick spend Drive annual productivity improvements in applicable spend categories Responsible for complete contract packages for clinical ESP activities. Secure all necessary approvals to ensure compliance to SOX and company procedures. Contribute to vendor audit requests and facilitate corrective action plans. Ensure ESPs are delivering in line with expectations and contracts. Able to identify proactively and pursue new ideas and opportunities, acting as an innovation agent and modifying approach and behaviors as necessary to create value. Planning, organizing and managing projects taking into account priorities, resources, budgets, issues and constraints to achieve desired results; defining clear project scope and objectives; utilizing software and tools to plan, track and report status. Achieving results by proactively building long-term, sustainable and effective relationships, understanding the stakeholder landscape and demonstrating political astuteness across business structures and networks. KEY PERFORMANCE INDICATORS / MEASURES OF SUCCESS Customer satisfaction and acceptance. Performance in accordance with defined KPIs and other defined metrics Driving productivity according to the business goals JOB DIMENSION NUMBER OF ASSOCIATES n/a FINANCIAL RESPONSIBILITY > $ 50 M IMPACT ON ORGANIZATION Contributes to specific projects for a category of spend. Contribute to implementing the global service and category strategy. Financial impact in terms of savings generation. EDUCATION EXPERIENCE Minimum Bachelors degree in Lifesciences/Chemistry / Biochemistry or Pharmaceutical sciences is required. Master s/other advanced degree or MBA degree in fields such as business administration, or a scientific field is preferred. EXPERIENCE: Minimum of 5 years experience in Clinical Development / Pharma R&D / Procurement Minimum of 5 years experience in Outsourcing within the Pharma or CRO industry. LANGUAGES Fluent spoken and written English. Other foreign languages as required. COMPETENCY PROFILE (optional) Detailed understanding of the clinical development process and robust understanding of the management of clinical trials. Excellent influencing and negotiating skills. Solid understanding of contractual legal terms and conditions. Excellent understanding of the Clinical CRO marketplace including central laboratories, reference laboratories and specialty providers Solid financial understanding as it relates to clinical trial contracts and cost elements. Analyzing specifications for optimization. Linking specification to customer value, challenging specification confidently. Conveying messages clearly and convincing stakeholders. Leadership / Collaboration Analyzing problems, considering and profiling alternatives; willingness to make timely, balanced recommendations and business decisions. Establishing clear, shared goals, involving others in decision making and building productive relationships. Change management / Communication Communicating clearly in writing and verbally. Conveying messages to stakeholders at different level, engaging and convincing stakeholders.

Support to Business for Getting Production Linked Incentive Certification All activities / Collaboration related to PLI such as ensuring Supplier Import Declarations / PLI Sustenance Work within Strategic Sourcing to Resolve Chronic Issues related to Sourcing Work on Identification of Import localization projects and tracking them till Clousure Identify and Drive Projects related to Digitization of Processes Drive effectiveness in Tailspend management business outsourcing MIS Preparation on Various Departmental Activities Define Standard Operating Procedures , Process flow of Departmental Activities Preferred Industries Automobile Farm Sector Education Qualification MBA in Finance / M. Com. preferably. B. Com. General Experience 3 to 5 Years Experience in core Finance domain only Critical Experience Skills: 1) Integrity 2) Financial Acumen 3) Negotiation & Influencing skills 4) Analytical thinking 5) Effective Collaboration & interpersonal skills 6) Good Communication Skills 7) Agility System Generated Core Skills Analytical Thinking Communication Skills Influencing Skills Project Planning & Execution Risk Analysis Supplier Selection Pricing Price Optimization Supplier Risk Management Sourcing Strategic Sourcing Benchmarking System Generated Secondary Skills Negotiation Project Management Supplier Management

As a Sourcing Specialist for Software and Services, your main responsibility will be to identify, evaluate, and onboard IT service providers for software resource augmentation and work package outsourcing. You will also be in charge of managing the P2P cycle and developing sourcing strategies to optimize cost, quality, and delivery timelines. Negotiating pricing, contract terms, and service-level expectations with vendors will be a key part of your role, along with establishing and monitoring vendor performance metrics to ensure compliance with SLAs. In case of escalations or disputes with service providers, you will be expected to manage them efficiently. Collaboration with internal teams such as HR, finance, legal, and IT is essential to align sourcing strategies with business needs. Ensuring proper governance and compliance in all vendor engagements is crucial. Continuous analysis of market trends and suggesting improvements in the sourcing strategy will be required to stay competitive and efficient. To qualify for this position, you should have a Bachelors/Masters degree in Engineering, MCA, BCA, MBA, SCM, IT Management, or a related field. A minimum of 10 years of experience in strategic sourcing, vendor/partner management, or procurement, specifically in IT/software services, is necessary. A proven track record in engaging with IT service providers and managing outsourcing contracts is highly valued. Strong experience in negotiating contracts, SLAs, MSAs, and SOWs is essential, along with hands-on experience in different software resource engagement models. In terms of technical expertise, you should have in-depth knowledge of software development technologies like Java and .NET, along with understanding effort estimations, pricing structures, and cost models. Familiarity with procurement tools and vendor management systems is expected, as well as the ability to evaluate technical and financial proposals from vendors. Having experience in working with IT/software development companies, ideally in a global setup and delivery model, is advantageous. Familiarity with compliance and regulatory requirements for IT outsourcing in India, and exposure to working with multinational companies and cross-border procurement, will be beneficial. In summary, as a Sourcing Specialist for Software and Services, you will play a critical role in the strategic sourcing and vendor management processes, ensuring cost-effective and high-quality solutions for the organization.,

You will be responsible for coordinating internal resources and third parties/vendors to ensure the flawless execution of production. Your main focus will be on delivering all products on-time, within scope, and budget. You will assist in defining project scope and objectives, involving all relevant stakeholders while ensuring technical feasibility. Managing resource availability and allocation will also be a key part of your role. Developing a detailed follow-up plan to monitor and track progress will be essential, as well as managing changes to the product manufacturing scope, schedule, and costs using appropriate verification techniques. You will need to measure resource/vendor performance using suitable techniques and successfully manage relationships with customers and stakeholders. Establishing and maintaining relationships with third parties/vendors will be crucial, along with performing risk management to minimize potential risks. Reporting and escalating to management as needed will also be part of your responsibilities. To excel in this role, you should have a very good educational background, preferably in the fields of engineering and business administration. Proven working experience in outsourcing in the electronic product manufacturing sector is required. Excellent written and verbal communication skills are essential, along with excellent organizational skills, attention to detail, and the ability to multitask effectively. A very good working knowledge of Microsoft Office will also be necessary for success in this position.,