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2.0 - 6.0 years

4 - 8 Lacs

Chennai

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Join our Finance Intercompany Team at DHL Global Forwarding, Freight (DGFF) GSC Global Service Centre! Job Title: Associate - Finance Freight (RTR) Job Grade N Job Location: Chennai Are you dynamic and results-oriented with a passion for logisticsJoin our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization and one of the Top 20 most admired Shared Services Organizations in 2022 by the independent global Shared Services Outsourcing Network (SSON). We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF). We are an organization of more than 4,600 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota Budapest. You will interact with people from all over the world and get the chance to a truly international organization. In this role, you will have the opportunity to deliver top-tier service within the Finance - Intercompany (IC) Service line supporting our DGFF regions and countries worldwide. The role will involve training to handle various activities including invoice issuing, receiving, posting, and the accounts matching process. Key Responsibilities: To understand the requirement of the station s / country s documentation and ensure jobs are executed as per standard operating procedures. Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines. Deliver a high level of service quality through timely and accurate completion of services. Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners. Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner. Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service. Required Skills/Abilities: Bachelor s degree. A degree in logistics, industrial engineering, management will be an advantage 0 3 years of job experience from BPO or logistics domain - Preferred Good knowledge in MS office Effective English communication skills, written and verbal Exposure to working with Enterprise Resource Platforms (ERPs) - Detail oriented Good logical reasoning skills High level of customer centricity Apply now and embark on an exciting journey with us! We offer: We recognize and reward your hard work through a competitive compensation and performance-based incentive. We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations personal development. Flexible work arrangements to support work/life balance. Generous paid time off: Privilege (earned leave). Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only) Recognition Engagement culture By joining one of the worlds leading logistics companies, you have a chance to explore a wide range of interesting job challenges and opportunities across our GSC service lines and in our different divisions around the globe. Save Job Associate - Finance Freight (RTR) Close the popup

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6.0 - 8.0 years

20 - 25 Lacs

Bengaluru

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The HR Shared Services Global Process Owner (GPO) will focus on the following Hire to retire processes: Payroll Time Absence The GPO will drive as-is process review / discovery, measurement, improvement opportunity identification, to-be design, lead solution design for transition to shared services and emplace process governance. REQUIRED SKILLS: A bachelor s degree in a human resources or business-related field. Graduate degree desirable in a related field preferred. Minimum 6 - 8 years experience in payroll transformation / outsourcing / payroll operations payroll vendor management with strong knowledge of payroll policies processes, compliance, local regulations and reporting requirements, time absence management. Global experience preferred with focus on NAM, LAM, ASIA, MENA, KSA. Prior experience as GPO covering focus areas an advantage. Transformation and process design work related to focus areas and Oracle HCM Payroll OTL. ADP Payroll, PayAsia / Deel systems preferred. Process knowledge, process mapping experience and subject matter expertise related to focus areas. Program and project management experience required. Formal continuous improvement (e.g. Lean / Six Sigma) is desirable. Experience using process mapping tools such as Microsoft Visio. Strong data analytics and excel skills for process analysis is a must. PREFERRED SKILLS: Business acumen and appreciating how a single change in a process can have a wide impact, and, conversely, how one change in the business can affect a particular process, is essential. Ability to think strategically while maintaining a strong sense of service delivery awareness. Strong facilitation and stakeholder management skills. Confident presenter for all audience types. Ability to manage competing initiatives. Effective interpersonal, verbal and written communication skills. Ability to multi-task, be self-managed and meet critical deadlines with limited supervision. #LI-AG1 Process Design, Documentation and Governance Define the L1 - L4 process taxonomy, map the process (L4 activities / L5 tasks), identify key areas for improvement including automations, implement improvement initiatives, and monitor and measure these initiatives with HRSS CI team. Build best-in-class, standardized processes, developing supporting process documents: process maps, standard operating procedures, process analytics and business case. Work with KM team to develop HR knowledge articles to communicate process changes and strengthen process knowledge for HR community, managers and employees. Build and maintain partnerships with HR and Technology partners and be recognized within and across the HR function as the go-to expert and owner of process - no process change happens without the GPO s engagement. Provide HR process solution design for payroll transitions to 3rd party vendors including transition support. Monitor user compliance; tracking where, and how well, the required process is being followed by the users. Support in any system implementation / enhancement initiatives to the extent impacting HR processes. Establish and sustain process change control for all HR processes. Process analysis and metrics Conduct robust process analysis (activity data collection - volume, time-spend, cycle time, headcount, FTE ratios). Work with shared services team to benchmark and set operational SLAs and KPIs. Process optimization (collaboration with HRSS CI) Collaborate with HRSS CI specialist to: Develop pipeline of process related improvements and opportunities with focus on leaner processes, reducing process costs, increasing efficiency, enhancing the user experience and drive better business outcomes. Conduct adequate and timely root cause analysis to understand problem drivers and implementation of necessary corrections and/or changes. Execute process optimisation initiatives, including driving process automation and RPA initiatives, working in collaboration with Technology and CI teams. Build business cases to quantify the cost and value of process opportunities and advocate for funding as necessary.

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3.0 - 8.0 years

15 - 19 Lacs

Bengaluru

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The Operational Excellence Manager will work in conjunction with the Senior Management Team, Operations and other key stakeholders in the business to ensure the development, implementation, and continuous improvements of optimal and cost-effective processes and methods to meet or exceed standards and customer expectations. Work with Senior Management to create and ensure the Company vision and core values are integrated into our operational strategies. Conduct operational reviews in all BGO locations applicable Complete random audits on client portfolios and agents and review results with appropriate local and global management Observe, monitor then coach operational agents and leadership where applicable to support department and organisational objectives Help champion core values by fostering knowledge transfer and collaboration across teams in different locations where required Hosting skill building, up-skilling learning sessions with agents and leadership where applicable Build relationships with leaders globally at various levels of leadership and partner with different departments on projects where applicable Help champion cross functional teams working on continuous improvement initiatives Champion company core values and other company programs to engage and motivate our employees Other duties as assigned Education High School Diploma or Equivalent is required College Diploma or University Degree in a related field of study Experience Minimum 3 years experience in an Operational Management role, or the equivalent work experience Previous statistical analysis or quality assurance experience would be an asset Certificates, Licenses, Registration: There are no personal certifications, licensing, or registration requirements for this job Reports to: Director, Operations; Director, Global Operations; VP, Operations

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2.0 - 7.0 years

3 - 7 Lacs

Jaipur

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Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Evaluate & audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. Quality consultant is expected to evaluate and audit telephone, email and chat communication / transaction and provide detailed feedback via an evaluation tool to the customer What Youll Do: Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary Write feedback, if applicable, to enthuse performance development at an agent level and per client instructions Regularly participate in client / internal calibration calls to ensure consistency of scoring & knowledge Meet and exceed daily volume and productivity targets Successfully clear the client specific training and ensure all subsequent updates are well understood & implemented Participate in various internal/external training programs to continuously hone required skills and knowledge base. Abide by all HR policies and processes including but not limited to code of conduct, attendance, and floor discipline. What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives!

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2.0 - 7.0 years

4 - 8 Lacs

Jaipur

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Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Evaluate & audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. Quality consultant is expected to evaluate and audit telephone, email and chat communication / transaction and provide detailed feedback via an evaluation tool to the customer What Youll Do: Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary Write feedback, if applicable, to enthuse performance development at an agent level and per client instructions Regularly participate in client / internal calibration calls to ensure consistency of scoring & knowledge Meet and exceed daily volume and productivity targets Successfully clear the client specific training and ensure all subsequent updates are well understood & implemented Participate in various internal/external training programs to continuously hone required skills and knowledge base. Abide by all HR policies and processes including but not limited to code of conduct, attendance, and floor discipline. What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

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2.0 - 7.0 years

1 - 3 Lacs

Jaipur

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Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! The Floor Support acts as a subject matter expert in various processes as it relates to dealing with customers on a daily basis, promptly responding to all inquiries over the phone in a courteous and efficient manner and takes necessary follow up actions until the customer issues are fully resolved. What Youll Do: The Floor Support acts as a subject matter expert in various processes as it relates to dealing with customers on a daily basis, promptly responding to all inquiries over the phone in a courteous and efficient manner and takes necessary follow up actions until the customer issues are fully resolved. Assist team members by answering questions and providing support on customer transactions, including, but not limited to: taking escalated Supervisor calls, evaluating call recordings and QA call review Assist with distribution of reports, mail, and other correspondence to team members Flexible team player in respect to investing additional time in to the team when necessary; including coverage on when required and support in team hours tracking/progression throughout each month Champion company core values and other company programs to engage and motivate our employees Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Trinidad Tobago - Minimum 3 CSEC passes English is compulsory in all locations Experience Previous experience in an Agent role Certificates/Licenses Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives!

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0.0 - 2.0 years

7 - 11 Lacs

Gurugram

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Not Applicable Specialism Risk & Summary . Why PWC JOB DESCRIPTION Software Asset Management Purpose of the Job /Role Developing long term software management strategy and goals. Developing and implementing procedures for tracking company software assets to oversee quality control, and usage throughout their life cycles Monitor software licenses to ensure they comply with license agreements and usage standards Establishing and maintaining linkage with budgeting and procurement processes to track software acquisition, utilization , and retirement. Collaborate with departments management to define cost savings, software compliances and service improvement opportunities Ensure audit compliance readiness Drive continuous education awareness of company policies. Assess, design, and implement key process related to Software compliance Software license compliance for major software publishers Operations and deployment of SAM and SCA tools Contract & Spend management including Optimization Coordinate with multiple teams, like IT, Infrastructure Management, Finance, Procurement, Legal as required Work on automation areas for Discovery and Reporting Performing and interpreting gap analysis Develop risk remediation strategies Ensures license compliance is met, and that any noncompliance issues are addressed quickly and efficiently. Monitoring the Software Uses & Highlights what users are permitted to do with any software installed on their machine Interaction with software publisher, internal business team for software license compliance & terms Other Competencies Experience presenting to senior management executive level audiences Strong written and oral communications, analytics, and organization skills Selfmotivated, goal oriented, and an innovative thinker Maintain strong analytic, technical, and troubleshooting skills Continuous improvement attitude ability to seek out and implement external leading SAM practices Strong organization, multitasking and time management skills Uses discretion in identifying and resolving complex problems and assignments Works well in a diverse team and enjoys a dynamic environment where remote working is required Mandatory Skill Sets Handson experience on software asset management Excellent knowledge of the Hardware Asset Management process Strong experience with asset management and discovery tools like Snow, Flexera, ServiceNow SAM Pro Experience with developing, implementing, and refining SAM processes and procedures Good knowledge of the other Service Management processes, particularly Change Management Intermediate Excel skills Excellent English language skills (verbal and written) Experience working in a virtual environment Experience interpreting licensing terms and conditions, licensing knowledge and product use rights for defined software titles. Along with contract analysis and negotiation skills. Participated or lead in software audits Understand standards like ISO/IEC 197701; ISO/IEC 5230 etc. Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services Highly competent at interpreting data, analyzing problems, and formulating solutions to present to management level and above Knowledge of Active Directory, virtualization technologies, network topologies, software vendor license agreements and licensing terms Understands and masters the software licensing for at least three big publishers like Microsoft, Oracle, VMWare, SAP etc . Familiar with Microsoft O365 or similar tools Knowledge around Free and Opensource software (FOSS) licensing Preferred Skill sets Same as above Years of Experience Required 7 + years Education B. T ech / M.Tech / BCA / MCA/ B.Sc / M. S c Education Degrees/Field of Study required Master of Engineering, Bachelor of Science, Bachelor of Engineering Degrees/Field of Study preferred Required Skills SAM Software Optional Skills Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Coaching and Feedback, Communication, Compliance Auditing, Corporate Governance, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Financial Accounting {+ 29 more} No

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5.0 - 10.0 years

20 - 25 Lacs

Chennai

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About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose To lead Third Party Field Audits and Other audits across the organization. Role Accountability Align resources for performing risk assessment and other planning related tasks. Prepare risk assessment report for audits in scope as per agreed plan. Prepare audit plan based on risk assessment after incorporating inputs from all avenues. Manage overall audit activities pertaining to areas covered under Field and other audits. Define and analyze triggers for field and other audits basis inputs from senior management. Perform resource allocation and prepare an execution plan for audits to undertaken during a given year. Liaison with the function heads for timely audit initiation and completion. Conduct critical / confidential investigations assigned by MD & CEO / COO / IA-Head and submit reports thereof. Update Head Internal Audit about developments and progress of audit. Prepare final audit presentation for Audit Committee of Board. Ensure coverage of all the audit areas as defined in the audit plan. Travel to vendor sites on need basis to ensure audits of outsourced activities are conducted Ensure regular follow up to close all the open observations and conduct complete ATR process. Manage quality assurance conducted by external consultants/agency. Ensure quality of audit findings as well as adherence to audit manual/policy/checklists etc. Prepare and present a consolidated position of major risks surfacing from the results of all the audits to HIA Devise corrective action plan based on mutual discussion with process owners Oversee adherence to regular process documentation practices in compliance with the process guidelines Measures of Success Perform risk assessment for all the processes across the business and support functions to prioritize audit plan Number of all the audits/investigations, follow-up audits, and report issuance completed within specified timeframes during the year / half year / quarter Variance between actual time and budgeted time for each audit activity performed Audit Findings highlighted vs Findings Accepted Monitoring closure of ATR observations and reporting the same to ACB Number of defects/observations highlighted Negative Comments from Quality Assurance Reviews Timely and accurate updating of process documentation Process Adherence as per MOU Technical Skills / Experience / Certifications Deep understanding of Credit Card/Financial Services industry, its emerging trends, issues, challenges, key players and leading practices as well as intricacies of outsourcing arrangements in financial services industry Possess adequate know-how of processes/internal audit/risk/regulatory and statutory compliance activities Competencies critical to the role Analytical ability Problem-solving skills Verbal and written communication Result Orientation Qualification Professional Qualification which may include (CA/ MBA / ICWA / CIA) Preferred Industry FSI

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8.0 - 12.0 years

9 - 10 Lacs

Bengaluru

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"Jobs and careers with Buro Happold - Senior PHE EngineerAre you passionate about creating innovative, elegant and sustainable engineering solutions for complex construction projectsDo you want to develop yourself further in an exciting, international environmentWere looking for a Senior PHE Engineer to join our Building Services team in Bengaluru. This is a brilliant opportunity for someone who wants to leave their mark on some of the most exciting projects in the USA, UK Middle East.Here at Buro Happold, expect the exceptional.From the projects you will work on to the clients we work with. From career-defining opportunities to an inclusive and diverse practice where we all contribute to a more equitable world. From our reputation to our relationships. Wherever your Buro Happold career takes you, it ll be anything but ordinary. Your next roleWork closely with clients to create designs, conducting design calculations and selecting the right equipment and systems for installation.Carry out detailed engineering design for piped water supply and both above and below ground drainage, including the preparation of layouts, schematics, and details.Perform engineering design for public health and fire protection services, which involves preparing layouts, schematics, schedules, specifications, and details.Draft technical schedules and specifications.Organize and manage BIM documentation for design work.Act as a representative for the discipline during client meetings.Ensure that service and project work is completed within the agreed deadlines and budget.Make sure that appropriate service and design decisions are made.Prepare briefing documentation for water, drainage, and fire protection to facilitate outsourcing the design to approved delivery suppliers.Review design information from a delivery perspective to ensure it meets the requirements outlined in the briefing documentation.Has the ability to critically assess building services documentation (drawings, calculations, and specifications) at all design stages, from concept to construction documentation, and provide valuable design input and guidance.Demonstrate proficiency in designing sustainable plumbing and fire protection systems, including a solid understanding of hydraulics, piping systems, pumps, and equipment.Collaborate with other disciplines to ensure project coordination and timely delivery.Supervise junior engineering staff and provide training as needed to ensure that each project meets the required standards.Your skills and experience8-12 years experience in building services design engineeringBachelors degree or Masters degree in relevant subject. Experience in public health and fire protection designing is a mustAbility to accept a high degree of responsibility in a team-based organisation, combined with ability to work independently. Working knowledge and understanding of Indian standards.Broad building design knowledge, from working on a wide range of projects.Excel skills (a detailed understanding including the use of macros). Although mechanically biased it is expected that you will have a good understanding of electrical concepts and their impact upon the overall project. Ideally also showing an awareness of other key design team members such as architects, structural and civil engineers. What we offer youBring your knowledge and expertise to one of the world s most respected consultancies.Competitive salary and benefits package including Annual Discretionary Bonus, Comprehensive Health Insurance Scheme for both you and your family, Group Personal Accident CoverOur 5-day workweek policy supports work-life balance, ensuring you have time to relax and recharge.A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you Receive entitlements to two professional memberships or subscriptions, fostering your professional network and knowledgeBenefit from our Employee Referral Bonus, rewarding you for bringing talented candidates into our foldA commitment to your wellbeing through a comprehensive Employee Assistance Programme (EAP) and wellness initiatives designed to support your mental and physical healthBack to Work Program for Women - Swam Siddha - Were committed to empowering women, facilitating seamless re-entry into the workforce through our dedicated programEngage with our vibrant community through the Young Employees Forum, Diversity and Inclusion Forum, and BH Womens Network, fostering a supportive and diverse workplace cultureMake a difference in the world with our Share Our Skills (SOS) program, offering opportunities to support local communities and those in need globally.An International Culture that wherever your career takes you at Buro Happold, you won t be far from the exceptional. #LI-SB1 #LI-OnsiteA place for everyoneBuro Happold values an individuals flexible approaches to working patterns as an important part of the way you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers. Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds, and experiences that shape us. Appreciating each other s differences is key, we want employees to feel they don t have to mask elements of their identity to thrive. We are working to change the lack of representation of marginalised groups in the built environment and are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing differences allows us to develop the most innovative and elegant solutions.Please let us know if there are any adjustments we could make to the application process to make it easier and more comfortable for you. .

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2.0 - 5.0 years

4 - 7 Lacs

Nagpur

Hybrid

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Hiring a Business Development Executive to secure clients needing short-term tech talent. Generate leads via LinkedIn, Upwork, etc., align internal teams, craft proposals, close deals, and manage client relationships. Upwork experience preferred.

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4.0 - 8.0 years

6 - 10 Lacs

Gurugram

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At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet Thats why we need smart, committed people to join us Whether youre looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain, We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways, Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributionsIf so, let's start the conversation, Iron Mountain Job Opportunities: Business Development Manager PSU & Govt Business North Location: In Mumbai About The Opportunity,, Iron Mountain is a leading organization in the field of records management and digital solutions We are actively seeking a dynamic Business Development Manager with expertise in Digital Sales/IT sales, particularly within the PSU vertical Diversity background experience is highly valued, YOU'LL GET TO Drive and support State Govt Business in the West region to secure key new business opportunities from our existing pipeline, Lead the process of acquiring new customers, retaining existing business, crafting proposals, negotiating major deals, and winning significant un-vended business, Develop and maintain robust customer relationships with target accounts, leveraging multi-level representation and high engagement in customer liaison, Seek out and secure new business opportunities, focusing on recurring and sustainable revenue streams for customers, Negotiate and finalize favorable terms for Iron Mountain in all deals, Ensure timely, consistent, and high-quality reporting in line with business requirements, Adhere to all local SSHE requirements, Iron Mountain policies, and procedures, Highlight the value of Iron Mountain's digital solutions by assessing customer challenges and opportunities, emphasizing our strengths, competitive pricing, customer satisfaction, and advantages within both existing and new accounts, Achieve assigned Digital sales quotas and contribute to the overall team booking targets, Collaborate proactively with regional RIM (Records Information Management) Sales and Account teams to identify and support digital opportunities from our existing customer base, Drive revenue growth for Iron Mountain's Digital solutions, exceeding individual quota assignments across both existing and new customer bases, Adopt a consultative, value-based selling approach, working closely with Pre-Sales Solution Engineers to understand customer use cases and the benefits of Iron Mountain's Digital Solutions portfolio, Be responsible for developing and managing the PSU pipeline and bookings within your assigned territory and/or account portfolio, THE IDEAL CANDIDATE Masters in Marketing/IB is preferred, Minimum of 8 years of solution selling experience, with a proven track record in sales roles, Experience in selling digital solutions with established relationships in sectors such as banking, insurance, NBFCs, PSU, and hospitals, Prior experience selling into Fortune 1000 companies, especially in highly regulated industries like Banking/Financial Services, Insurance, PSUs, Government, NBFCs, BFSI, and Energy, Familiarity with CRM tools and activity-based sales processes is desirable, Proven ability to shape and close deals, positioning digital solutions effectively across large, complex accounts, Experience in managing large process outsourcing, migrations, and digitization projects is a plus, How to Apply: Interested candidates can apply through the link provided or send their resume to runa singha@ironmountain and suvashree chakraborty@ironmountain Category: Sales Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries We safeguard billions of our customersassets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts Take a look at our history here, Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics

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8.0 - 13.0 years

12 - 16 Lacs

Hyderabad

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The Principal Real World Evidence (RWE) Research Analyst is responsible for the scientific and methodological aspects of all RWE projects as we'll as providing guidance for other team members. Key Responsibilities: Produce analytic results including full study reports for RWE or observational database analyses projects. Independently draft and edit documents such as high level research proposals, protocols and statistical analysis plans. Develop project timelines together with the Real World Evidence Data Scientists. Appropriately supervise communications with the customer as we'll as project related decisions taken. Conduct observational data analyses involving new creative approaches and supervise data management and statistical programming activities. Handle the outsourcing of programming activities from Data Science to an approved vendor in accordance with Scientific Services vendor management procedures. Provide guidance to conduct data quality reviews with detailed documentation. Present research and analysis results to customers and partners. Collaborate with RWE Center of Excellence (CoE) to drive quality and accuracy of results; constant improvements on systems, processes and quality matrices that contribute to existing solutions. Produce analysis datasets, listings, tables, and figures for research projects, according to specifications, while maintaining documentation and aligning with pre-defined project / study standards. Perform in-depth research and quantitative and qualitative analysis independently. Provide guidance to Associate Rwe'research Analysts and Rwe'research Analysts. Seek out opportunities for the development of new RWE services and new customers within Novartis. Maintain familiarity with technical developments in RWE, epidemiological and data science fields. Commitment to Diversity Inclusion: : Essential Requirements: Graduation degree with 8+ years conducting research in the pharma industry, contract research organization, or academic institute; or experience in a closely related field within the pharma industry (eg, clinical research, statistics, epidemiology, pricing). masters degree in a field such as epidemiology, biostatistics, statistics, bioinformatics, economics or similar. And 5+ years of proven experience conducting research in the pharma industry, contract research organization, or academic institute; or experience in a closely related field within the pharma industry. Experience in the application of statistical methods to the analysis of observational data. Technical proficiency in analytical and visualization tools and statistical programming languages such as SAS, R, R/shiny, Tableau, Spotfire, SPSS, STATA, WinBUGs. Deep knowledge of Rwe'data sources and standards such as MarketScan, CPRD, JMDC, Optum, PharMetrics, OMOP. Expert in applied statistics. Extensive experience in the application of statistical methods for analysis of observational data including propensity scores, sensitivity analyses, etc is a plus. Good understanding of organizational processes. Extensive experience working cross-functionally with key internal partners. Open to experimentation and doing things differently to support creative thinking that leads to practical solutions to healthcare and business challenges. Holds a high standard on quality excellence. Continuously seeking to enhancing standards, technology through expansion of knowledge and training. Support partnership to swiftly and efficiently deliver innovative new products to patients and healthcare providers. High ethical values and standards. Able to speak out, challenge conventional thinking, and stand up for ideas. Experienced in data visualization Desirable Requirements: Ability to work, prioritize, and drive projects independently. Ability to handle multiple projects and partners.

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5.0 - 10.0 years

25 - 30 Lacs

Mumbai

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The Sourcing Manager, MRO TechOps is responsible for execution, enhancement and expansion MRO suppliers management program within Novartis Group to optimize Novartis assets utilization and to realize key productivity targets. The job owner provides end-to-end program management through the alignment of business requirements, operational excellence, strategic sourcing and negotiation expertise, supplier market intelligence, financial productivity and mitigation of risk. Major accountabilities: Provide day-to-day Procurement services Definition when no category strategy in place above strategic threshold (incl. negotiation strategy), approval, communication Accountable for and carefully monitor and support sourcing execution and negotiation performed by the buyer (also acts as an escalation point). Maintain strong information flows back to global Category team for opportunities to aggregate demand and generate additional leverage. Ensure operational Procurement requests are executed in line with category strategies, and in compliance with relevant policies and operating procedures, including preferred supplier agreements. Contribute to overall savings opportunity identification and delivery. Responsible to ensure the right balance between business needs and Novartis strategy. Accountable to work with stakeholders to identify the most cost-effective ways to deliver business objectives. Key performance indicators: Planning and achievement of productivity targets, overall value proposition and priorities as agreed with the business and procurement stakeholders. Increase Procurement effectiveness (realize the benefits of productivity and process improvements such as, outsourcing, cross-divisional Category management, etc). Cash flow contribution (extending payment terms with major suppliers with / without Supply Chain Finance). Compliance to mandated processes and guidelines (Responsible Procurement, Anti-Bribery, NP4, etc). Minimum Requirements: Work Experience: > 5 years of Procurement experience and contracting experience. Solid experience in navigating in global, matrix organizations and across geographies and cultures. Extensive experience in sourcing processes (eg RFI/RFQ), negotiation strategies, project management, good communication and collaboration skills as we'll as market analysis capabilities to drive operational excellence. SAP or other management system experience Skills: Internal And External Customer Needs Analysis Satisfaction Studies. Negotiating. Root Cause Analysis And Problem-Solving. Vendor Management. Languages : English.

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2.0 - 7.0 years

4 - 9 Lacs

Chennai

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What We Offer: So what does an Associate Database Administrator do? Think of yourself as someone who will be performing administrative tasks and day to day Database Management duties for our Core Apps tools and solutions. Responsibilities Oversee administration and maintenance of different database engines, both On-Prem and in AWS. This also includes Data Warehouses in the Cloud (Redshift experience is a plus). Perform health checks and performance tuning to ensure databases are available and healthy. Place and Test disaster recovery plans for all databases. Ensure protocols for DB security and data privacy are in place. Maintain compliance of all databases to various InfoSec and Audit bodies Automate tasks as deemed necessary. Handle Database service request tickets in a timely manner Audit accounts on periodic review Collaborate with Various IT groups for support needed on Infrastructure requests and dependencies Qualifications Bachelors Degree or equivalent experience in Computer Science, Technology, or a related field of study. Advanced Experience (minimum of 2 years) in handling DBA tasks for MySQL and SQL Servers including installation, upgrades, patching, and deployments. Experience in administration of Data Warehouses (Redshift is a plus). Experience in handling Amazon Aurora (fully managed relational database engine compatible with MySQL and PostgreSQL). Proficient with high availability tools like AWS DMS, Always On, FCI, Replication, etc. Experience in Database monitoring tools such as SQL Server Profiler Proficient in SQL (Structured Query Language) for managing relational databases, primarily T-SQL extension. Hands on experience implementing Disaster Recovery for different platforms. Experience or knowledge of handling PCI-DSS, Data Privacy, and DB audits DB hardening based on CIS Knowledge of DB performance tuning and SQL tuning Work Location / Work Schedule / Travel: Hybrid Rotational Shifts Five Working Days How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

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4.0 - 8.0 years

6 - 10 Lacs

Pune

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Stefanini Group is a multinational company with a global presence in 41 countries and 44 languages, specializing in technological solutions. We believe in digital innovation and agility to transform businesses for a better future. Our diverse portfolio includes consulting, marketing, mobility, AI services, service desk, field service, and outsourcing solutions. We are seeking a skilled and proactive Talend Administrator to manage and support the Talend platform, ensuring its smooth operation across development, test, and production environments. This role involves installation, configuration, monitoring, troubleshooting, and overall administration of Talend Studio, Remote Engine, and related services. Key Responsibilities Install and configure Talend Studio 8.0 and apply necessary patches and updates. Install JDK 8 and JDK 17 on Talend virtual machines as required. Install and configure Talend Remote Engine (RE) application services on Linux servers. Perform runtime installation and setup on Talend servers. Apply patches on Talend servers and disable automatic updates in Talend Studio. Monitor Talend services and jobs, including disk space and system alerts. Manage the start and shutdown processes of Talend Remote Engine services. Perform general troubleshooting and health checks for the Talend platform. Provide user access management in Talend Management Console . Triage and support Talend-related issues, including Opening and managing support cases with Talend Support. Resolving Talend Studio connectivity issues (locally and via Citrix). Assisting developers with issues and providing detailed root cause analysis. Collaborate with developers and platform teams to maintain high availability and performance of T Job Requirements Details Key Responsibilities Install and configure Talend Studio 8.0 and apply necessary patches and updates. Install JDK 8 and JDK 17 on Talend virtual machines as required. Install and configure Talend Remote Engine (RE) application services on Linux servers. Perform runtime installation and setup on Talend servers. Apply patches on Talend servers and disable automatic updates in Talend Studio. Monitor Talend services and jobs, including disk space and system alerts. Manage the start and shutdown processes of Talend Remote Engine services. Perform general troubleshooting and health checks for the Talend platform. Provide user access management in Talend Management Console . Triage and support Talend-related issues, including Opening and managing support cases with Talend Support. Resolving Talend Studio connectivity issues (locally and via Citrix). Assisting developers with issues and providing detailed root cause analysis. Collaborate with developers and platform teams to maintain high availability and performance of T #LI-ONSITE#LI-RD1 Pay Range $ 2800000.00 - $ 3200000.00

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2.0 - 7.0 years

3 - 7 Lacs

Jaipur

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Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Evaluate & audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. Quality consultant is expected to evaluate and audit telephone, email and chat communication / transaction and provide detailed feedback via an evaluation tool to the customer What Youll Do: Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary Write feedback, if applicable, to enthuse performance development at an agent level and per client instructions Regularly participate in client / internal calibration calls to ensure consistency of scoring & knowledge Meet and exceed daily volume and productivity targets Successfully clear the client specific training and ensure all subsequent updates are well understood & implemented Participate in various internal/external training programs to continuously hone required skills and knowledge base. Abide by all HR policies and processes including but not limited to code of conduct, attendance, and floor discipline. What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives!

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2.0 - 7.0 years

3 - 7 Lacs

Gurugram

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Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! The Team Leader, Operations leads and motivates a team to optimum performance levels to achieve targets contributing to the company s objectives. They provide clear and concise direction, support and guidance to the team through effective coaching, leadership and setting SMART objectives What Youll Do: The Team Leader, Operations leads and motivates a team to optimum performance levels to achieve targets contributing to the company s objectives. They provide clear and concise direction, support and guidance to the team through effective coaching, leadership and setting SMART objectives Confidently and effectively deliver coaching and constructive feedback to employees to increase engagement and improve performance, including, as required, corrective action through disciplinary processes Involvement and collaboration on new strategies and/or process improvements to better the team s performance Daily, weekly and monthly reports provided at both internal and external client levels Flexible team player in respect to scheduling and willing to invest additional time in to the team when necessary; including coverage when required and support in team hours tracking/progression throughout each month Assist team members to ensure service level agreements are adhered to and performance metrics met, including, but not limited to: taking escalated Supervisor calls, evaluating call recordings and QA call review, if applicable based on client requirements Creating and/or facilitating team huddles, presentations and team contest to engage our team and/or clients Ensure all employees are in line with Regulatory Compliance, Quality and CBT requirements Assist and participate in the recruiting, training and onboarding of employees, when required Champion company core values and other company programs to engage and motivate our employees Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Trinidad & Tobago - Minimum 3 CSEC passes English is compulsory in all locations Experience Previous experience in an Agent and/or Customer Service role Previous experience in a leadership or managerial experience would be an asset Certificates/Licenses: Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required What Were Looking For: INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

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2.0 - 7.0 years

2 - 5 Lacs

Jaipur

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Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! The Managing Coach, Operations is responsible for the overall performance and budget of their client groups. They set objectives, analyze metrics, ensure that the company and staff meet goals and provide reliable, efficient support for our clients. They are also responsible for hiring, training, preparing and motivating their teams to provide excellent service to customers and clients. What Youll Do: The Managing Coach, Operations is responsible for the overall performance and budget of their client groups. They set objectives, analyze metrics, ensure that the company and staff meet goals and provide reliable, efficient support for our clients. They are also responsible for hiring, training, preparing and motivating their teams to provide excellent service to customers and clients. Responsible for performance management and ensure productivity (e.g. setting objectives and reviewing KPI s) Review and analyze reporting for trend. Identify areas of opportunity and develop strategies to improve processes and procedures to ensure Company performance goals are met and exceeded Monitor staffing levels in accordance with the Resource Balancing Plan to ensure that Company resources are being efficiently and effectively allocated Recommend hiring, transfer, promotion, or dismissal of staff, as is appropriate Deal with clients in a professional and appropriate manner, in accordance with the Companys Mission Statement and Company Policy Maintain accurate records of employee and client performance data, including, but not limited to performance reviews, quality audits, attendance records, disciplinary documentation, productivity and billing reports Champion company core values and other company programs to engage and motivate our employees Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement T rinidad & Tobago - Minimum 3 CSEC passes English is compulsory in all locations Experience Previous experience in an Team Leader position is required Previous experience in a leadership or managerial role required Certificates/Licenses: Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

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3.0 - 5.0 years

16 - 20 Lacs

Mumbai

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Grade G - Office/ CoreResponsible for managing a team accountable for delivering Property Management support to a number of sites including lease administration, ensuring compliance and renewal requirements are met, property management databases are accurately maintained and assisting in the design and delivery of new process initiatives. Entity: People, Culture & Communications Business Support Group Job Description: The Workplace Services for India manages all services across offices in India, c.41,000sqm, with potential to increase to c.150,000sqm. Our goal is to operate these offices safely, sustainably, and commercially while staying within business budgets. These services are crucial to ensuring that our business entities and enabling functions can operate efficiently and safely. Additionally, we provide a secure environment for employees within the office. The role also requires strategic inputs into the three-five property planning cycle to meet the evolving needs of the business. Key Responsibilities: Workplace Operations: Accountable for the strategic operation and governance across the India region. Expat Services: Accountable for the strategic support to expats across India in collaboration with International Mobility Strategic Property Planning: Collaborate with workplace SMEs to build a three-five-year strategic outlook and planning cycle, aligning property space requirements with the strategic needs of the business. Safety and Compliance: Ensure safe, reliable spaces and operations, adhering to robust safety protocols and compliance standards in line with BP s practices. Financial Management: Manage the country s financial performance against a budget responsibility of c.$8.5m, ensuring efficient financial oversight and cost control. Operational Excellence: Oversee the strategic management of office services across India to ensure they are consistently driven in a balanced, efficient, and effective manner. Change and Growth Programs: Drive strategic change and innovation in alignment with business needs. Third-Party Supplier Management: Across India, ensure third-party suppliers meet performance standards aligned with BP s global policies and follow local legislation, capturing and acting on any regulatory changes. Governance and Risk Management: Meet governance requirements with comprehensive documentation and management policies to mitigate workplace risks. Business Relationship Management: Foster positive relationships with all BP entities, ensuring services meet both current and future business needs in collaboration with workplace SMEs. Act as the primary escalation point at country level for regional businesses, ensuring regular communication with business leaders on all workplace activities and providing timely, accurate information and data to support strategic decision-making. Team Performance Management: Lead and manage a team of 3 direct reports, conducting annual goal settings, monthly performance reviews, and one-on-one meetings to ensure performance and development. You will work closely with both permanent and outsourced operations teams across India. This includes direct collaboration with country heads, PC&C leads, and regional SVPs. Adaptability is key as you engage with a diverse range of cultures and languages. You will collaborate with workplace SMEs to align office services with the business s strategic goals. An important aspect of this role is to become trained to the foundation level in the Vested methodology. You will also be responsible for ensuring that new team members receive adequate training in this methodology. You will be accountable for Managing operating and project costs of c.$4m associated with the office portfolio in India Delivering office health safety and risk to bp standards Supplier performance management at all India offices for third party services across multiple services lines Delivering agreed core building and office services directly or through vendor partners, maintaining the highest operational quality levels Managing key collaborator relationships and understanding the needs of their business Collaborate with Technology, PC&C and Workplace SMEs to ensure that all colleague services requirements are continually met. Actively Promote Vested methodologies Crucial Experience and Job Requirements: A minimum of 10 years experience in the workplace industry Well-developed interpersonal communication style and demonstrable inclusive leadership skills Experience in achieving results in diverse cultures drives an inquisitive yet respectful attitude whilst promoting innovation and continuous improvement Knowledge of managing process efficiency, data quality, systems performance and development, project & programme management and change control, with respect to implementing attitudeworkplace services outsourcing initiatives Entrepreneurial thinking, demonstrating extensive understanding of business inter-connectivity and the ability to act upon this understanding A successful track record of initiating, leading and managing multiple service functions in a sophisticated environment whilst simultaneously transforming the services Leading and encouraging internal and outsourced partnerships and teams to deliver high levels of achievement and innovations sophisticated Experience of leadership within property and workplace services in a large multinational organization Previous experience of facilities & property management, preferably in a global enterprise with a diverse range of operations, property types and installations Proven experience of managing FM service contracts and in managing multi $m Outstanding stakeholder engagement skills, building sustainable networks of high Emotional Intelligence Confident individual who takes ownership and leads by example Desirable criteria: Having previously worked with the Vested methodology Excellent communication skills both verbal and written, collaborative and flexible style Experience and knowledge of using health and safety, environmental and quality management systems Significant experience gained whilst working in an operational environment with a focus and culture of critical environments and HSSE Appropriate language skills to operate in geographical context We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Building services and standards, Building sustainability, Communication, Continuous improvement, Contract Management, Curiosity, Customer centric thinking, Diversity, equity and inclusion, Financial Analysis, Integrated Planning, Long Term Planning, Project execution planning, Real estate and location Strategy, Safety Leadership, Strategy and business case, Supplier Relationship Management, Translating strategy into plans, Waterfall Model, Workplace colleague experience

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3.0 - 6.0 years

4 - 8 Lacs

Chennai

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The role holder is responsible for supporting the Payroll Operations on the following: Process Monthly Payroll in line with the agreed Payroll process and KPI s / SLA s Demonstrate as quality assurance specialist to ensure accuracy for Payroll processing performed by the Payroll Operations maker. Business Seamless delivery of payroll including the year-end activities for the assigned region/ set of countries. Ensure adherence to payroll KPIs SLAs Operate all the controls effectively that are agreed and designed in the process Deliver trainings / guidance notes on payroll governance / outsourcing standards to ensure countries / GPS are well equipped with the changes impacting payroll process Provide support on Payroll process standardization by sharing of best practices drive hubbing initiatives. Approving the payroll and authorized to process necessary payment to employees, ex-employees or regulators Collaborate effectively within GPS team Perform data assurance checks and reviews to identify data gaps causing payroll inaccuracies and reporting the same Update and Ensure Process Operating Instructions are up-to date to reflect all the changes that has been made to process and provide it to the Payroll Manager for review and subsequent approvals from the Country Process Owners Support vendor management for Global vendors through constant engagement and reviews Mitigate and treat payroll End User Computing risks through migrations / automations Support and facilitate internal and external audits conducted on payroll processes in GPS and in countries Provide support on reviewing the documents that needs to be submitted to the Internal / External audits in a timely manner Participate in governance forums/ periodic meetings and ensure all actions agreed are completed in a timely manner Processes Support on process automation and improvements initiatives within the payroll process Ensure change management process is adhered and highlight any deviations /exceptions to Line Manager / stakeholder. Challenge Status Quo, drive change the way we do the process currently Support technological enhancements as per group standards and BAU requirements People and Talent Support the training need identification deliver trainings for the team Governance Review and minimize late data inputs, exceptions to the process. Continued stakeholder management through governance forums/ periodic meetings Key Responsibilities Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Country Service Delivery GPS teams Payroll Squad Other Responsibilities Embed Here for good and Group s brand and values in Global People Services; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures Skills and Experience Microsoft Excel Oral and Written Communication Skills SuccessFactors Functional Knowledge ServiceNow Functional Knowledge SAP Functional Knowledge Stakeholder Management Qualifications Bachelors Degree About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29295

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8.0 - 15.0 years

8 - 15 Lacs

Visakhapatnam, Andhra Pradesh, India

On-site

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We are looking for a dynamic Recruiting Manager who is proactive, excellent relationship builder and partners with organization leaders to select the best talent. This individual will lead the recruiting function within the organization and be innovative in their approach used to recruit and select top talent. The Recruiting Manager provides leadership and guidance in developing and implementing a cohesive global recruiting strategy. Responsibilities: Manage and oversee full life cycle recruiting for all open positions at all levels. Cultivate relationships with hiring managers, site leadership, employees, and external resources Develop candidate pipeline by discovering untapped sources of talent through creative sourcing techniques (i.e. job boards, social media, professional referrals, creative advertising, etc.) Create and monitor job postings Provide advice on hiring procedures, staffing priorities, recruitment strategies and salary guidelines. Deliver and execute the successful design, implementation and management of programs related to sourcing, assessing, selecting, hiring, and on-boarding for experienced and entry level hires. Establish and maintain strategic relationships with staffing agencies that are the most beneficial to the organization Stay informed of trends and innovative recruiting and other HR techniques in order to maintain high professional practices. Manage the entire life cycle of the recruitment process for clients in the US. Required Skills: 8-15 years of US Staffing experience. Demonstrating strong capacity for successfully working with high volume recruitment The Manager will be responsible for generating business and clients for IT/Non IT Staff Augmentation, Services and outsourcing. Must have experience on full Life Cycle of Recruiting (screening resumes, interviewing, technical queries & interviews, closing of candidates and responsibilities till joining of candidates). Must have experience in dealing W2/C2C with U.S. Citizens, Green Card Holders, H1B candidates. Must be proficient in recruiting techniques like Head Hunting, Calling, Networking Sites, Referrals, and Internet-Based recruiting Tools. Excellent interpersonal skills, and commutation skills - both verbal and written. High proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and Applicant Tracking Systems

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4.0 - 10.0 years

6 - 12 Lacs

Mumbai, Nagpur, Thane

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About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech, The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States, It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world, What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity We take pride in our inclusive environment and positive impact on the community Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs Join our team today and experience firsthand our dedication to supporting People First, NA How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application Kindly ensure that you are always in communication with only authorized recruiters of TaskUs, DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life We welcome applicants of different backgrounds, demographics, and circumstances Inclusive and equitable practices are our responsibility as a business TaskUs is committed to providing equal access to opportunities If you need reasonable accommodations in any part of the hiring process, please let us know, We invite you to explore all TaskUs career opportunities and apply through the provided URL https:// taskus /careers/ ,

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3.0 - 6.0 years

5 - 8 Lacs

Mumbai

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Eviden, part of the Atos Group, with an annual revenue of circa ?5 billion is a global leader in data-driven, trusted and sustainable digital transformation As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries By uniting unique high-end technologies across the full digital continuum with 47,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come, Job Details Location Hyderabad Experience 10+ Years Skills Lead Generation, Revenue Generation , Order Booking , Negotiation ,Vendor Management , Direct Sales, Account Management , Business development and planning, Customer Relationship Management (CRM), Pricing Strategy Experience required for the Job: 10+ years in selling & delivering IT services/system integration/application outsourcing/application development across technologies, Role Sales Manager Job Descriptions Responsible for creating and delivering sales strategy for large accounts in the Region, Play a fundamental role in developing future growth, and provide vision, direction for the account growth, Responsible for developing sales plans and profit targets in the account, Responsible for preparation and distribution of all monthly and weekly reporting; Financial, sales reports, other company-wide communication Responsible for RFI, RFP and any other form of customer requests Provide timely, accurate, competitive pricing, while striving to maintain maximum profit margin, Manage and influence senior level client contacts and maintain positive working relationships by showing a thorough understanding of the fundamentals of the client's business, Hunt other target departments within customer account and establish communications with those business that can benefit from our company's services and products, Achieve sales targets according company guidelines and develop sales strategies, Stay up updated with products and competitors, Build referral, Professional Development Skills Should have an excellent, established track record for selling consulting engagements, Should have strong local connects within customer & partner organisations, #Eviden Lets grow together,

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13.0 - 20.0 years

45 - 55 Lacs

Mumbai

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A subject matter expert responsible for planning and executing audits covering the activities and processes for FAB India. Expertise in Information Technology, InfoSec, BCM and Data domains. Through a thorough understanding of process and activities, and the regulatory environment, both in India and other relevant jurisdictions where FAB operates, provide assurance to Management by identifying weaknesses; reporting and escalating significant Audit findings in a timely manner; and agreeing action plans to address the issues raised. Responsible to manage and conduct the validations for periodic submissions to RBI pertaining to Cybersecurity, IT, Audit practices and Swift. Responsible to coordinate and manage Regulatory Audits for FAB India. Lead Risk assessments, Develop Audit plans, Catalogue and risk rate all auditable entities for FAB India and ensure that all auditable entities have been reviewed as per Audit assignment plans considering regulatory requirements and risk profile. Monitor and enhance Audit procedures to ensure that they adequately address the risk associated for FAB India. Remain conversant with the business objectives, risks and controls of the activities in FAB India. Monitor notices and directions from regulators and collaborate with Head Office Management to ensure regulatory expectation are met. Utilize knowledge and expertise to conduct special reviews as per management request. Act as the day-to-day contact with Management in FAB India influencing change through providing advice. As part of the GIA Extended Management Team (EMT), provide input to GIA on issues that have impact to the FAB Group as a whole. Conduct special investigations, reviews, additional tasks as and when required by GIA Senior Management. KEY ACCOUNTABILITIES: Strategic Contribution: Lead and Manage audit activities in for FAB India, Group and across the international network. Develop Annual Audit Plan for FAB India. Prioritize as per the Risk Assessment and determine skills of Auditors required to support the Audit Plan. Ensure that assignment of auditors is based on their expertise to handle special assignments/investigations. Ensure that the audits are conducted in accordance with the objectives laid down in the Annual Plan and ensure that the work program is completed in an efficient and effective manner on or ahead of schedule. Inform Head of Audit CCB, IB & Credit for potential delays and/or changes to the Annual Plan. Leadership: In undertaking audits: Manage the effective achievement of functional objectives through effective leadership and by setting of individual objectives, managing performance, developing, and motivating team to maximize performance. Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy. Act as a role model and drive adherence to organizational values and ethics by employees of the assigned team to ensure the establishment of a value driven culture within the Group/GIA. Supervision, training, and guidance is provided to relevant Audit staff. All interactions with the team and Unit staff are conducted in a professional and objective manner. Responsibilities are assigned to audit team members for covering fieldwork as per audit requirement. Team members working papers are reviewed and valid review points raised to GIA management for discussion, if needed. Budgeting and Financial Performance Monitor the financial performance of given areas of activities versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management. Policies, Systems, Processes & Procedures Execute to established GIA Policies, Guidance Notes, Procedures and Practice Notes in undertaking all tasks. Provide input to the development of GIA practices as per industry standards and regulatory expectations. Review all the activities of the Units in FAB India and the related risk management activities in all the jurisdictions in which the Portfolio operates to define and maintain the Audit Universe. Coordinate with other teams to ensure efficient and effective coverage. Prepare and maintain a Risk Assessment of each of the Process Streams in FAB India as identified in the Audit Universe. In this respect, work with the businesses to promote periodic self-assessment of risks and controls. Establish/update and maintain FAB India Audit programs in the central audit management tool. Conduct audits of the Processes within FAB India and assess if: Divisional/Unit Line management have identified and classified the risks in their activities. Governance, risk management and control procedures are adequate, effective and efficient to reduce risks of errors, omissions and loss to acceptable levels at an acceptable cost. Improvements/enhancements to the governance, risk management and internal control structure are required. Data and transaction processing meets the required standards of reliability, integrity and availability. The Division s/Unit s assets are being safeguarded. The use of resources is efficient and effective. Audit report is discussed and finalized with GIA management/client within 3 weeks of completion of fieldwork. Negotiate with Unit management to agree a documented Management Action Plan to resolve the issues raised. Regulatory Exercises and Validations Lead and manage the periodic validations and submissions to regulator pertaining to Cybersecurity, Technology and SWIFT. Liaise with various stakeholders from Group and FAB India to obtain responses and evidence for the regulatory validations and exercises. Document and issue Advisory/Assurance reports to Management indicating the outcome of the exercises and any observations to improve the validation processes. Monitor regulatory Directives and notices and share the same with GIA Management. Participate in Local Regulatory Forums to obtain necessary clarifications and understand expectations of the regulator. Monitor & review the work done by the Concurrent Auditors to effectively demonstrate Internal Audit oversight on concurrent audit. Provide feedback to GIA on the concurrent audit performance as part of their annual evaluation & selection process. Continuous Improvement Lead the identification of change through continuous improvement of processes and practices considering global standards and changes in the business environment which demand proactive action plans. Relationship Management Develop and maintain effective business relationships with all relevant external/internal entities and stakeholders with the highest standards of business ethics, whilst promptly attending to all critical issues in-order to ensure the services required by the organization are delivered in the most effective manner. Act as the Audit Business Partner for Line Managers within teams and actively manage the relationship through regular meetings with Line Managers to promote this concept and identify emerging risks. Such meetings should also be used to discuss any material gaps between audit assessment or risks and controls and the businesses self-assessment. Ongoing consultancy/advice is provided to Unit management from a governance, risk management and control perspective for improvements in their processes to ensure effective and efficient controls, on the basis of market best practices. On an ongoing basis, ensure pending audit issues are followed up with Unit management and that all corrective actions are fully and properly implemented. Conduct any investigations/special reviews assigned by Head of Audit/GCAO. Support GIA HO audit team during their annual/ regular audits on FAB India Reporting Ensure that all functional reports are prepared timely and accurately and meet Group requirements, policies and quality standards. Job Context Specific Accountability: Directly responsible for the audits of FAB India. Responsibility to effectively and timely deliver validation exercises for Cybersecurity and Swift Regulatory returns in line with regulatory requirements. Knowledgeable with applicable FAB India Regulatory requirements and any new regulations, market practices etc. Develop risk assessment and audit plan FAB India. Suggest improvements to policies and processes. Accountable for delivery of the agreed audit plan. Maintain up to date knowledge and understanding of key regulatory developments and banking practices, including but not limited to Technology/InfoSec/BCM/Data, across FAB India and Group; drive necessary changes in Audit plan & working programs to take into consideration regulatory changes. Act as a trusted advisor in the areas of Technology, InfoSec, BCM, General IT Controls, Privacy, Technology Outsourcing, Cyber Security and Technology Regulatory Compliance. Contributing towards the enhancement of relationship between GIA and stakeholders. Qualifications Minimum Qualification Bachelor s degree. Relevant post-graduate qualification and/or relevant professional qualification and/ or certification desirable. <

Posted 3 weeks ago

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0.0 - 3.0 years

4 - 8 Lacs

Chennai

Work from Office

Naukri logo

To understand the requirement of the station s / country s documentation and ensure jobs are executed as per standard operating procedures. Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines. Deliver a high level of service quality through timely and accurate completion of services. Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners. Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner. Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service. Required Skills/Abilities: Bachelor s degree. A degree in logistics, industrial engineering, management will be an advantage 0 3 years of job experience from BPO or logistics domain - Preferred Good knowledge in MS office Effective English communication skills, written and verbal Exposure to working with Enterprise Resource Platforms (ERPs) - Detail oriented Good logical reasoning skills High level of customer centricity Apply now and embark on an exciting journey with us! We offer: We recognize and reward your hard work through a competitive compensation and performance-based incentive. We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development. Flexible work arrangements to support work/life balance. Generous paid time off: Privilege (earned leave). Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only) Recognition & Engagement culture

Posted 3 weeks ago

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