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2.0 - 3.0 years

5 - 6 Lacs

Gurugram

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What We Offer: What can you expect in an IT Support Specialist role with TaskUs: Think of yourself as someone who provides assistance and technical support to the business and to team members who are experiencing technical, hardware, or software issues. You are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in minimal recurring issues. As you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. Key Responsibilities: You will respond to telephone calls and email messages from users requesting for assistance; log and keep records of customer/employee queries interpret problems and analyze possible causes of hardware and software failure Identify computer hardware, software and telecommunications malfunction and take appropriate action to resolve these issues while ensuring data and system integrity. As necessary, you will conduct tests, configure, install, modify, maintain, and repair computer hardware, operating systems, applications, software patches, and updates. You will assist in conducting user s application testing during program implementation, migration, and system maintenance. You will perform desktop system maintenance/upgrades including all desktop OS patches, and create/maintain documentation of instructional procedures (i.e. hardware/software installation) and/or knowledge-based troubleshooting techniques. Other tasks will include maintaining an inventory of computer hardware assets, peripherals, and software licenses owned by the company; and perform scheduled preventive maintenance of computer systems. Required Qualifications: At least 2-3 year minimum experience Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair; has vast working knowledge of I.T. requirements/demands in call center operations and corporate organizations - particularly in the area of Operations support; We need someone with above-average problem-solving, decision-making, and analytical skills Big plus if you are a skilled technical writer - able to document problems and solutions for customers and other technical support personnel. You have good time and project management skill Excellent English communication skills - both spoken and written You are adaptive to changing work schedules and working hours; excellent customer orientation and interpersonal, customer care skills Education / Certifications: Bachelor s Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT / Computer-related course How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

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10.0 - 15.0 years

35 - 45 Lacs

Gurugram, Bengaluru, Delhi / NCR

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Job Purpose Acuity is currently looking for a highly experienced and motivated Subject Matter Expert (SME) in REIT processes, offshore operations and outsourcing. The ideal candidate will possess extensive experience in establishing and managing teams, leading analysts and associates, and engaging with clients. Additionally, they should have technical expertise in REIT processes, including but not limited to pricing, valuation, portfolio analysis, financial analysis, market intelligence, investment analysis, regulatory research, and property-level analysis. Key Responsibilities l Establish and manage a team of analysts and associates from scratch, ensuring effective training, development, and performance management l Working closely with Sales & Marketing team and help in preparing pitches and materials for client meetings and roadshows l Meeting with prospective clients and working out solutions. Act as the primary point of contact for clients, addressing their needs, providing updates, and ensuring high levels of satisfaction l Supporting our clients in REIT industry on performing various research & analysis and produce valuable insights. Meet project timelines and quality of deliverables in a manner to ensure high client satisfaction l Deliver expert insights and oversee the preparation & analysis of various projects, ensuring accuracy, efficiency, and compliance with industry standards l Provide expert analysis of market trends, property performance, and investment potential to support strategic decision-making l Demonstrate strength and experience in client / requester relationship building and management, information / knowledge needs assessment Key Competencies l Post-Graduation in Finance, Real Estate, Economics, or a related field l Minimum 10-15 years of experience in real estate analysis, REIT operations and team management, preferably within a REIT / offshore capability centre or similar environment l Proven experience in setting up and managing teams, with strong leadership and mentoring skills l Extensive knowledge of real estate / REIT market dynamics, trends, and regulatory requirements in the North American and European region l Proficiency in MS Office suite specially Microsoft Excel, Word and Power Point and relevant software / tools (financial analysis software etc) l Strong analytical skills with proficiency in financial modelling and analysis l Ability to work independently and collaboratively in a fast-paced environment l Market and Sub-market analysis including comp set l Excellent communication, presentations skills with experience in client handling l In-depth knowledge of database such as Bloomberg, Yardi, MRI and other REIT specific databases / tools

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12.0 - 17.0 years

6 - 10 Lacs

Mumbai, Bengaluru

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Services Account Executives (Services and Solutions Sales Specialist) At Dell Technologies, we re proud to be known globally for the ground-breaking innovation and quality of our services. Services Sales is all about connecting customers in a defined geography or market with our service offerings and making direct sales. Our field-based team identifies, develops and successfully closes business opportunities. Their remit spans the full breadth of Dell s diverse services portfolio: professional services, consulting products and outsourcing services. Active around the world, they help clients to unlock the potential of next-generation services. Join us to do the best work of your career and make a profound social impact as a Services Account Executives (Services and Solutions Sales Specialist) on our Services Sales Team in Mumbai / Bangalore . What you ll achieve As a Services Account Executive, you will drive the growth of a diverse Services Portfolio spanning Advisory Consulting, Managed Services, and Deployment & Support by aligning business objectives with customer needs across technology domains. You will collaborate closely with internal teams and client stakeholders, from IT Managers to CXOs, championing transparency and customer advocacy while executing strategic Professional Services plans within the territory. You will: Be responsible for selling services to decision-makers, purchasing groups, and IT influencers, with exposure to CIO- and CTO-level stakeholders Own lead qualification, client proposal development and presentations, develop customer value propositions, and effectively communicate Dell Technologies Services capabilities Coordinate Dell Technologies resources, sales, service delivery, and operations to meet customer needs, including governance reviews and approvals for new business opportunities Demonstrate the ability to think strategically about business, product, and technical challenges Build outstanding customer relationships and demonstrate strong collaboration skills Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here s what we are looking for with this role: Essential Requirements 12+ years of field sales experience with a bachelors degree and a strong background in services advisory consulting Strong services sales acumen and the ability to manage relationships across all stakeholders in an account (IT Managers, Application Owners, Business Owners, and CXOs), with a solid understanding of various technology domains to strategically position services including: Cyber security services & Recovery solutions, Gen AI related technologies & Services , Multi Cloud, DC modernization and migrations services , Applications modernization & Database migrations services , IT Infrastructure management & Operational services & End User Computing Services (Employee digital experience, VDI, Intune, AD/Exchange migrations services, Lifecycle Hub Services) Embrace and demonstrate a services sales culture: I am knowledgeable, I am engaged, and I am accountable. Ability to articulate services offerings technically (technical certifications are an added advantage) Strong verbal and written communication skills, and ability to navigate the services sales motion with hygiene, transparency, and rigor Desirable Requirements Demonstrated ability to assist in formulating the customer s long- term strategic vision and our role as a strategic partner Strong understanding of operational issues and solutions & Financial acumen to solution deal with milestones Application closing date: 30 June 2025

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2.0 - 6.0 years

11 - 15 Lacs

Hyderabad

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2 to 6 years of experience in handling Inbound/Outbound calls in an International process. Excellent communication, analytical and interfacing skills Strong analytical and problem-solving skills would be essential. Detail-oriented, high accuracy with numbers, good experience in MS office Extremely service oriented with a willingness to learn new things. Willingness to work in different time zones. Must have experience in International calling & handling escalations. Ability to organize, prioritize & manage work tasks and follow up on time. Independent thinker who is highly motivated and possesses an intrinsic passion for quality. 2 to 6 years of experience in handling Inbound/Outbound calls in an International process. Excellent communication, analytical and interfacing skills Strong analytical and problem-solving skills would be essential. Detail-oriented, high accuracy with numbers, good experience in MS office Extremely service oriented with a willingness to learn new things. Willingness to work in different time zones. Must have experience in International calling & handling escalations. Ability to organize, prioritize & manage work tasks and follow up on time. Independent thinker who is highly motivated and possesses an intrinsic passion for quality. A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. Weve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition Ethics at ADP:

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1.0 - 5.0 years

3 - 7 Lacs

Mohali

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What We Offer: It started with one Ridiculously Good idea create a different breed of BPO! At TaskUs, we understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment s notice, and mastering consistency in an ever-changing world. If thats something you want to be a part of, apply today! What does a Customer Care Specialist really do? Imagine yourself going to work with one thing in your mind: to provide the best customer experience to your clients. Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. Roles and responsibilities: Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction; Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels; Navigate internal and external documentation and resources to provide world-class service; Identify and escalate priority or unresolved issues to appropriate internal teams; Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures; Identify, troubleshoot, and communicate emerging trends and patterns in accomplished issues; Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client; Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service; Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere; Participate in all mandated internal and external training and/or seminars; and Get to know, understand, and comply with TaskUs policies and procedures. Technical skills and qualifications: Computer literate Fluent in the English language, as well as reading and writing in English Must be at least a high school graduate Soft skills: Problem-solving and critical-thinking skills Great communication skills, written and oral Must be adaptable and flexible, demonstrating abilities to work with process and information changes Empathic toward customers and can maintain a customer-centric approach Team player: acts as a key participant within the internal team and broader company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/departments Open to feedback, eager to learn, and can show improvement Personality traits required: Resilient, calm, and professional when dealing with challenging situations Adaptable to a dynamically changing business Trustworthy and reliable with a high level of integrity Resourceful, high attention to detail, and the ability to multitask

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8.0 - 10.0 years

25 - 30 Lacs

Mumbai

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At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That s why we need smart, committed people to join us. Whether you re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, lets start the conversation. Position Purpose & Key Accountabilities: Drive and support sales to close key new business in existing pipeline. Drive processes in acquiring new customers; retain old business, proposals, negotiation, major deals, in order to win major new/upsell / digital business. Leads major proposals and negotiations that maximize customer value. Hospital/ Healthcare/Manufacturing solution sales background preferred and hands-on with SFDC preferred Seeks out, finds and wins new business focusing on recurring and sustainable revenue for customers Negotiates and secures favorable terms for Iron Mountain in the deals Develops and maintains strong customer relationships with target Accounts utilizing multi-level representation by Iron Mountain and high involvement in customer liaison Maintain consistent, timely and high quality reporting meeting requirements of the business As a member of the Sales Team, contribute to team effectiveness and overall business strategies and directions. Ensure all local SSHE requirements, Iron Mountain policies and procedures are being met and adhered to Positions and illustrates alternative ways of creating the real value of the Iron Mountain Solution offerings for customers through assessing their problems or opportunities and highlighting Iron Mountain s areas of strength, competitive pricing, customer satisfaction and competitive advantages within each existing and net new accounts. Achievement of assigned Sales quota as well as contribution towards overall team booking target. This position will proactively collaborate with the regional RIM (Records Information Management) Sales and Account teams to identify and support digital opportunities from existing customer base Must build, grow and deliver revenue for the Iron Mountain Digital solution meeting and exceed individual quota assignments across the existing and new Iron Mountain customer base along with digital transformation project experiences. As a team member, he/she will deliver success through a consultative, value-based selling approach and work with the Pre-Sales Solution Engineer to understand the customers use case and benefits to be delivered within the Iron Mountain Digital Solutions portfolio. Responsible for pipeline development and bookings within your respective territory and/or assigned account portfolio. Experience & Key Skills: A track record of high performance in sales roles with around 8 to 10+ years solution selling experience. Experience in consultative selling processes is desirable Experience in activity based sales processes is desirable Deal Maker and Shaper Must have experience in digital solutions sales , Data center sales, technology sales experience and positioning BPM across large, complex accounts, with a proven record of accomplishment Bachelors Degree in Business or Equivalent Experience 7 to 10+ years sales management experience Strong impact and Influence skills Analytical and financial fluency Presentations and verbal communications to diverse groups Word, Power Point, Excel & Outlook proficiency Candidates with experience in selling digital solutions and relationships in Verticals of healthcare, banking, insurance, NBFCs, PSU, hospitals Candidates with experience in handling large outsourcing of processes, migrations, moving into digitization s Experience selling into Fortune 1000 companies in highly regulated industries. Preferred Industry: o Hospitals & Healthcare Category: Sales

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10.0 - 12.0 years

35 - 40 Lacs

Gandhinagar

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Job Description JOB PURPOSE: The job holder: Ensures that Enterprise, Operational and Fraud risks across all local Business Lines and Functions are properly identified, assessed, controlled and reported in accordance with the First Abu Dhabi Bank Group s ( Group ) frameworks, policies and procedures. Ensures that all relevant local regulatory guidelines are properly adhered to. Actively contributes as a valued member of local and Group risk management initiatives. Performs a Second Line of Defense (SLOD) role, overseeing risk management activities to support sustainable growth of the local business. Maintains appropriate working relationships across all businesses and functions to ensure Enterprise, Operational and Fraud risk management activities are undertaken and completed in a timely and comprehensive manner. KEY ACCOUNTABILITIES: Risk Governance In conjunction with FAB Group Risk Management, lead and manage the comprehensive Enterprise, Operational and Fraud risk reporting framework (covering risk profile of FAB Gift City Franchise, macro risks factors, risk mitigations plans etc.) for local and Group Risk Committees. Align the local Enterprise, Operational and Fraud risk management approach to the Group s frameworks, policies, methodologies and risk appetite, and oversee its effective application. Ensure that all relevant local regulatory guidelines are properly adhered to. Perform the role of the Secretary of the Gift City Branch Risk & Compliance Committee ( GC-BRCC ) if so set up, ensure proper and timely conduct of the meetings and thereby assist the Committee in taking appropriate decisions to manage the risk profile within set appetite. Ensure that all relevant reports are prepared timely and accurately and meet local and Group requirements, policies and quality standards. Risk Appetite and Strategy Contribute to the formulation, implementation and delivery of risk strategy in line with the Bank s vision, mission, values and priorities. Ensure that performance is monitored, reported and delivered and necessary actions are taken to achieve the strategy and plans. Monitor the Risk Appetite Metrics Thresholds vs the Actuals and reporting of breaches. Assess and report the local risk profile periodically, applying the Group s approaches and taking into consideration relevant internal, external and emerging risk factors. Advise and recommend changes to business practices / control environment to bring the level of risks within agreed appetite. Validate and where appropriate, challenge Business Lines and Functions to demonstrate that risk origination and control decisions locally are properly informed and are consistent with risk appetite. Ensure that effective management response plans are in place locally to respond to extreme but plausible scenarios. Direct appropriate response to local material events and risk issues. Risk Control and Ownership Develop and maintain local risk identification, measurement and assessment capabilities which are objective and consistent with the Group s approach across Business Lines and Functions. Engage relevant stakeholders in the establishment of control parameters, standards and thresholds as appropriate. This includes ensuring the accurate and timely completion of periodic Key Risk Indicator ( KRI ) updates, Risk and Control Self-Assessment ( RCSA ) exercises and relevant ad-hoc reviews by Business Lines and Functions. Ensure that the Inherent and Residual risks are understood and agreed with Business Line / Function / Branch leadership. Review the completeness of risk identification, monitoring and control / mitigation activities across the Business Lines and Functions to identify any significant gaps, including compliance with applicable regulatory requirements for rectification. This includes the review of local policies, standard operating procedures, change management plans, outsourcing arrangements and product programs as appropriate. Ensure that the risks of processing failure are identified, assessed and controlled on an end-to-end basis, including the design of controls and systematic monitoring for control effectiveness. Ensure that material risk exposures and associated issues are appropriately reported to relevant risk management and compliance committees. Prepare CRO report / ERM dashboard for FAB Gift City Franchise in line with overall GCRO report framework and regulatory requirement. Issue and Incident Management Ensure that local Business Units and Functions appropriately record and manage control weaknesses or gaps as Issues for timely resolution. Ensure that local Business Units and Functions approporately capture and manage control breakdowns as Incidents on the Group s risk management system (Archer) in accordance with applicable Group policies and procedures. Prepare periodic Branch / regional issue and incident risk management information to facilitate Second Line of Defence oversight. Undertake trend and issue / incident-specific analyses, including fraud incident analyses where applicable, to identify any systemic concerns. Fraud Risk Provide oversight and support for investigations and reporting of fraud-related incidents or near-misses, including root-cause analyses and remedial action plans. Outsourcing Review and challenge of Outsourcing Risk Assessments. Credit Risk Roll-out Credit risk policies & procedures across all products in FAB Gift City Branch. In conjunction with Group framework, set up the Industry and Portfolio Risk Limit Framework and ensure that the limit framework is in compliance with the Group Framework. Classify NPL & PDNI as per regulatory guidelines and calculate the provisioning requirements as per the regulatory guidelines and IFRS 9 requirements. Prepare the monthly NPL schedule, PDNI Schedule and annual forecast as per the group reporting framework Monitor the Credit Exposure for FAB Gift City Branch and analysing / reporting of deviations vis-a-vis the Country, Industry and portfolio limit set Prepare the Credit Risk report in line with overall Credit Risk dashboard framework and regulatory requirement. Submission of required regulatory reports / returns covering Credit Risk. Relationship Management Maintain appropriate working relationships across all businesses and functions to ensure relevant risk management activities are undertaken and completed in a timely and comprehensive manner. Values and Risk Culture Act as a role model and drive adherence to organizational values and ethics by employees to ensure the establishment of a values-driven culture within the FAB Gift City Franchise. Champion the development of a risk culture within FAB Gift City Franchise to drive heightened awareness and understanding of prudent risk management practices. Corporate Governance SPOC Perform the role of Corporate Governance SPOC for Fab Gift Branch, India. Liaise with Corporate Governance Head Office on matters of Corporate Governance Framework Document including individual committee charters Ensure that Governance Framework and Charters are current and valid. Collate data on Committee Meetings and consolidate periodic returns to Head Office Attend Regulatory Issues on Corporate Governance Advise locally on Corporate Governance matters in co-ordination with Head Office. Job Context: Team Support and Leadership Provide direct oversight and guidance to relevant local team members to support delivery of work and personal development of these staff. Advisory and Best-Practices Provide risk advisory services across businesses and functions, including to relevant first-line risk staff. Pro-actively share insights with risk colleagues across the country, region and Group to ensure continuous improvement and adoption of best practices. FRAMEWORKS, BOUNDARIES, & DECISION-MAKING AUTHORITY: Functions within the framework and boundaries of Group & Gift City Branch policies as well as overall organizational and governance frameworks. Take decisions as per relevant approved authorizations. Qualifications Degree qualification with at least 10-12 years relevant experience in corporate / institutional and / or retail banking

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3.0 - 7.0 years

4 - 8 Lacs

Gurugram

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Position Overview We are seeking a high-performing, self-driven LMS Sales Manager to spearhead our enterprise learning solutions business. The ideal candidate will bring hands-on experience in selling SaaS-based Learning Management Systems (LMS) , EdTech platforms, and corporate training solutions, with a demonstrated record of consistently meeting and exceeding individual sales targets. This is a client-facing, revenue-generation role for a proactive, consultative salesperson who can independently drive the complete business development cycle. Qualification: Graduate/Postgraduate (preferred in Business Administration, Marketing, or IT) Key Responsibilities Identify, engage, and convert enterprise and mid-sized clients for our LMS and digital learning solutions. Own the entire sales life cycle lead generation, client meetings, product demonstrations, proposal submissions, negotiations, and closures. Develop and execute strategic sales plans to achieve monthly, quarterly, and annual individual revenue targets. Work closely with the product, operations, and marketing teams to customize solutions based on client needs. Proactively build a sales pipeline via cold calling, prospecting, networking, and digital outreach. Deliver persuasive product pitches and solution demos to CXOs, L&D Heads, HR leaders, and procurement teams. Prepare and present business proposals, commercial quotations, and agreements in alignment with company pricing guidelines. Maintain updated records of leads, opportunities, and sales activities using CRM tools. Stay updated with market trends, competitor offerings, and evolving client requirements in the EdTech and corporate learning space. Represent the company at industry events, webinars, and networking forums to enhance brand visibility and generate leads. Skills & Competencies Strong understanding of SaaS business models, subscription-based pricing, and EdTech/LMS sales cycles. Proven experience in enterprise B2B sales with documented individual sales target achievements. Excellent consultative selling, negotiation, and client relationship management skills. Strong presentation and product demonstration skills tailored to corporate audiences. Ability to handle complex sales cycles and multi-stakeholder decision-making processes. Proficiency in CRM tools, sales reporting, and pipeline management. Strong interpersonal, communication, and business acumen skills. Self-motivated, disciplined, and result-oriented professional. Preferred Profile Prior experience in selling Learning Management Systems, EdTech platforms, eLearning content services, or enterprise SaaS solutions. Exposure to corporate L&D, HR Tech, or training outsourcing businesses. Capable of working both independently as an individual contributor and within cross-functional teams. Willingness to travel for client meetings, product demos, and events as required. What We Offer Competitive fixed salary and attractive performance-based incentives. Opportunities for career advancement into leadership roles. Access to cutting-edge EdTech products, LMS solutions, and learning content services. Collaborative, performance-driven work environment with a focus on professional development. Exposure to diverse industries and enterprise learning ecosystems.

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0.0 - 3.0 years

1 - 4 Lacs

Ahmedabad

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About the Company: We are an outsourcing firm and we provide our financial services to US, Canada, UK, Australia and New Zealand. Speaking of the strength of the company, we are a 2000+ employee organization and we are currently hiring for Associates & Senior Associates for our US domain. We are headquartered in Ahmedabad, but we have our branches in 13-14 other different cities as well all over India. About the Role: We are looking for a highly skilled Content & Compliance Specialist to join our team. The ideal candidate will possess a strong background in accounting, auditing, taxation, exceptional writing abilities, and effective leadership skills. This role is vital for creating accurate and compliant content for our diverse audience. Key Responsibilities: Develop and write clear, concise, and technically accurate reports and content on accounting, tax, and audit Ensure all content complies with industry regulations and Collaborate with various departments to gather information and create content tailored to different Conduct thorough research to gather accurate and up-to-date information for content Manage time effectively to meet project deadlines and prioritize tasks Utilize advanced Microsoft Excel and Word skills to create and format Stay updated on US-based Certified Public Accountant (CPA) continuing education requirements and various global qualifications Demonstrate leadership skills in managing content projects and guiding team Understand and manage Exam Preparation course as and when. Job Requirements: CA Inter or CA Final qualified or equivalent accounting qualification. Excellent English writing skills with the ability to convey complex technical concepts clearly and concisely. Strong technical knowledge in accounting, tax, and audit domains Proven experience in independently writing reports and creating content for diverse audiences. Prior exposure to working in different industries is a plus. Knowledge of using ChatGPT will be a plus point. Experience in a corporate setting and collaborative environments is preferred. Proficient in time management and task prioritization to meet deadlines effectively. Quick learner with the ability to grasp new concepts and topics rapidly. Advanced skills in using Microsoft Excel and Word. Strong attention to detail and ability to ensure content complies with industry regulations. Excellent research skills to gather accurate and up-to-date information. Demonstrated leadership skills. Pre-requisites for the Interview: Candidates should familiarize themselves with US-based Certified Public Accountant (CPA) continuing education requirements and the landscape of continuing education service providers. Be prepared to discuss and demonstrate their understanding of technical accounting, tax, and audit concepts. Provide examples of previous work that highlight their writing skills and technical knowledge. Demonstrate their ability to manage time effectively and prioritize tasks. Exhibit leadership experience and capabilities. We adhere to a minimum 1-year agreement policy, meaning you are expected to commit to the company for at least this duration. Should a breach of the contract occur, the penalty entails paying 2 months of salary if youre serving the notice period and 4 months of salary if youre not serving the notice period. Additionally, if you opt to serve the notice period, it will be without pay. Also, the company has a policy of obtaining a signed blank cheque from newly onboarded employees at the time of documentation and on the date of joining due to the nature of dealing with confidential information. This measure is taken to prevent any unethical activities related to client information. Upon the employees departure from the company, the blank cheque will not be returned but will be discarded as part of the final settlement process. You can also go through our LinkedIn page: https: / / www.linkedin.com / company / my-cpe /

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2.0 - 6.0 years

4 - 8 Lacs

Jaipur

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Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Evaluate & audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. Quality consultant is expected to evaluate and audit telephone, email and chat communication / transaction and provide detailed feedback via an evaluation tool to the customer What Youll Do: Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary Write feedback, if applicable, to enthuse performance development at an agent level and per client instructions Regularly participate in client / internal calibration calls to ensure consistency of scoring & knowledge Meet and exceed daily volume and productivity targets Successfully clear the client specific training and ensure all subsequent updates are well understood & implemented Participate in various internal/external training programs to continuously hone required skills and knowledge base. Abide by all HR policies and processes including but not limited to code of conduct, attendance, and floor discipline. What Were Looking For: Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

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2.0 - 6.0 years

8 - 12 Lacs

Mumbai

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Our organisation DLL Group specializes in asset-based financial solutions for equipment manufacturers, dealers and distributors in Agriculture, Food, Healthcare, Clean Technology, Transportation, Construction, Industrial and Office Technology industries DLL Group operates in more than 25 countries to enable businesses to obtain and use the assets they need to contribute meaningfully to the world Its offerings include vendor finance, commercial finance, life cycle asset management, consumer finance, leasing and factoring For more information about our organization, visit dllgroup,, In India, DLL Group operates as a Shared Service Centre providing a best-in-class captive service delivery platform that centralizes, runs, transforms and automates processes of other DLL Group entities to help them to achieve their operational and financial objectives, Your function The Shared Service Center (SSC)-Compliance, Legal, Risk (CLR) Lead & Company Secretary (CLRL) is a critical position liaising with Global Compliance, Legal and Risk domains, all internal functional domains in the country and relevant external parties, (i) It is a specialist role in a niche captive Global Capability Centre (GCC) or shared service centre Responsible for: providing legal (including litigation management) and compliance support to the ISSC business; (ii) Strong partnership with ISSC business lines in facilitating high quality and timely support for Risk, Legal documentation when onboarding new customers, processes As well as providing control and oversight for adherence with standard onboarding process when ISSC takes on new customers and/or expands or alters existing customer relationships; (iii) Leading enterprise risk activities at country level, contributing to the development and implementation of global and local Risk procedures and improve risk awareness in order to ensure business continuity; and (iv) Organizing, executing, and coordinating reviews and internal and/or external audits with respect to administration, operational processes, risk management and internal controls in order to identify, report and follow up on operational process improvements for ISSC, Your profile B Appreciation of different types of businesses that DLL delivers Broad knowledge of finance products, processes, systems, markets, and partnerships Experience/exposure with shared services/outsourcing business will be a plus Proven skills in collaborating in a multicultural environment, with capacity to build consensus, balance cultural differences and influence large groups of members Proven presentation, negotiation, stakeholder and change management skills Ability to think critically, clearly communicate and connect in a global network organization Ability in managing and developing associations, creating clear goals, fostering accountability, ownership in order to achieve business goals Experience with dealing directly with external customers relating to expectation interpretation and problem resolution mindset Fluency in English and Hindi is required, We offer At DLL, we consider our people our biggest asset Thats why youll be treated as a member, not just an employee Together we create an informal, but professional atmosphere that is hard to find elsewhere We also encourage members to seek out the best skills across all our offices, because the more networked we are as an organization, the more effective we can be at seeing more than a customer and working harder as a partner, All Members Enjoy Two working days per year volunteering for a local charity Flexible hours with possibility to work from home (within job scope) Career development opportunities: online learning, member development programs, Company insurance package, Additional information The selection process may involve an assessment, Please let us know if you are a person with disability/ies and would like us to make any accommodation to enable you to attend the job interview, For more information you can contact Viyana Koli, HR Lead, via viyana koli@dllgroup,; prachi pandey@dllgroup, Screening is part of the application procedure and DLL screens all new employees according to the DLL Global Screening Policy in order to ascertain whether the applicant may hold a position at DLL, Interested Interested candidate can apply on below link

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8.0 - 10.0 years

30 - 35 Lacs

Gurugram

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We are seeking a highly motivated Assistant Director with minimum10 years of relevant experience.The role will be focused on supporting our InvestmentBanking team, one of Acuitys key industry vertical. In this role, you beresponsible for leading a variety of strategy projects, including strategicplanning, market and competitive analysis, and business growth initiatives toensure the companys long-term success. You will work closely with seniorleadership and business development teams to identify opportunities and supportkey decision-making processes. You will also be responsible fordeveloping and maintaining understanding of key industry trends to inform newgrowth opportunities for the business. You will be part of the Projects Transitions team and report to the Head of PT. The ideal candidate willhave extensive experience in the outsourcing domain, preferably in a KPO. If you are a strategicthinker with experience in the Investment Banking industry and a passion fordriving business success, we encourage you to apply and join our dynamic team! Key Responsibilities Develop and execute strategic plans to support companyobjectives and drive business growth Provide insights on key industry trends andrecommendations to senior leadership based on data-driven analysis Conduct market research, competitive analysis, andindustry trend assessments to inform decision-making through data-baseddecisions Collaborate with cross-functional teams (Sales,Delivery, Technology) to identify cross sell opportunities for business growth Identify new business opportunities, partnerships, andinnovative solutions, including tech innovation Lead client meetings and work on proving solutions toclients Develop compelling and strategic presentations forclients Consult global clients on new project requirements andpropose plausible solutions Key Competencies Masters degree in Finance or a related field A minimum of 10 years relevant experience in outsourcing, preferably in a KPO Knowledge and experience of the Investment Banking industry is a requirement Strong analytical and problem-solving skills. Experience of key strategic analysis workstreams, including market sizing, competitive environment analysis, financial analysis, business plan preparation, due diligence. Ability to interpret complex data and drive strong analytical conclusions. Proficiency in data visualisation and business intelligence tools is a plus. Should have managed global clients and teams in a KPO environment, preferably within the investment Banking domain. Proven ability to project management and cross-functional environment Excellent communication, presentation and interpersonal skills Experience of working in a fast-paced dynamic environment

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1.0 - 2.0 years

3 - 5 Lacs

Mumbai

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We need someone who has the skills to call themselves a Leader. Someone with college or vocational school graduation as a qualification and has at least one 6 months of relevant Team Leader experience managing at least 10+ teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. • Walk in date: From- 6 March to 7 March

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3.0 - 8.0 years

1 - 5 Lacs

Gurugram

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Responsible market: India, Thailand, Vietnam Purpose of the Job: As a Human Resource Specialist, Regional Shared Services team, you will have responsibility for delivering centralized human resources (HR) support and administration for employees, managers, and HR operations. This role focuses on providing excellent customer service, handling inquiries, maintaining HR systems, and ensuring compliance with company policies and regulations. We are looking for someone with experience throughout APAC region. Duties and Responsibilities: Employee Support: Serve as the first point of contact for employee inquiries regarding HR policies, benefits, payroll, and other HR-related matters. Resolve employee queries in a timely and professional manner, escalating complex issues as needed. HR Operations: Manage employee records and ensure data integrity in HR systems. Manage end-to end payroll processing, ensuring compliance, accurate and timely payment of employee salaries, wages, and other compensation elements. This involves calculating salaries, overtime, bonuses, allowances, and deductions based on attendance records, timesheets, and other relevant data. Manages data related processes and reviews documentation regarding but not limited to on-boarding, transfers, off-boarding, change requests, job / work changes, visa application, leave of absence, end of assignments and terminations. Maintain compliance with company policies and local labor laws. System Data Management: Enter, update, and audit employee data in HR systems. Support the implementation and optimization of HR technology tools. Process Improvement: Identify opportunities to streamline HR processes and enhance operational efficiency. Develop and update process documentation, workflows, and user guides. Collaboration: Work closely with HR Business Partners, Payroll, and other HR teams to resolve employee issues and support HR initiatives. Partner with IT and vendors to troubleshoot system issues and support upgrades or implementations. Compliance and Reporting: Assist with audits to ensure compliance with regulatory and company requirements. Maintain confidentiality and ensure sensitive information is handled securely. Ad-hoc tasks assigned by Supervisor from time to time. Qualifications Requirements: Bachelor s Degree in any field, and those with Finance, Accounting, Economic background would be an advantage. At least 3 years of HR working experience in handling end to end payroll processing. The experience with 3rd party payroll outsourcing company will be preferred. Skills: Strong interpersonal and communication skills. Proficiency in HR systems (e.g., SAP, Workday) and Microsoft Office Suite. High attention to detail and organizational skills. Ability to manage multiple tasks and prioritize effectively. Problem-solving mindset and a focus on customer service. Advanced Microsoft Excel skills preferred. Fluent English and one additional language (i.e. Thai, Korea, Vietnamese) will be preferred. Key Competencies: Customer-oriented approach. Ability to handle confidential information with discretion. Analytical and data-driven decision-making skills. Collaborative and team-oriented. "

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4.0 - 8.0 years

7 - 11 Lacs

Bengaluru

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& Summary . Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . s Having 48 years of work experience in Computer System Validation (CSV), Software Testing and IT Compliance. Exposure in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Knowledge of SDLC methodology like Waterfall and Agile model and V model of CSV. Experience in manual testing like Positive & Negative Testing, Regression Testing, Smoke, Sanity Testing and defect tracking and reporting. (Preferred exposure to CSV tools such as Valgenesis) Knowledge of GAMP5 Guideline, GxP, US FDA 21 CFR Part 11, EU Annex 11 and ALCOA+ principles. Knowledge of Change Control, Deviation Management, CAPA and Periodic Review. Experience in authoring Computer System Validation deliverables like GxP Assessment, Validation Plan (VP), User Requirement Specifications(URS), Functional Requirement Specifications(FRS), Functional Risk Assessment (FRA) using FMEA, Design Specifications (DS), IQ/OQ/PQ protocols, Validation Summary Report (VSR) Mandatory Skills sets CSV Preferred Skills sets LIMS/QMS Years of Experience Required 48 years Education Qualifications B.Tech/MBA Education Degrees/Field of Study required Master of Business Administration, Bachelor of Engineering Degrees/Field of Study preferred Required Skills Creating Shared Value (CSV) Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Communication, Compliance Auditing, Corporate Governance, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Financial Accounting, Financial Audit {+ 24 more} No

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4.0 - 8.0 years

7 - 11 Lacs

Ahmedabad

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& Summary . Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . s Having 48 years of work experience in Computer System Validation (CSV), Software Testing and IT Compliance. Exposure in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Knowledge of SDLC methodology like Waterfall and Agile model and V model of CSV. Experience in manual testing like Positive & Negative Testing, Regression Testing, Smoke, Sanity Testing and defect tracking and reporting. (Preferred exposure to CSV tools such as Valgenesis) Knowledge of GAMP5 Guideline, GxP, US FDA 21 CFR Part 11, EU Annex 11 and ALCOA+ principles. Knowledge of Change Control, Deviation Management, CAPA and Periodic Review. Experience in authoring Computer System Validation deliverables like GxP Assessment, Validation Plan (VP), User Requirement Specifications(URS), Functional Requirement Specifications(FRS), Functional Risk Assessment (FRA) using FMEA, Design Specifications (DS), IQ/OQ/PQ protocols, Validation Summary Report (VSR) Mandatory Skills sets CSV Preferred Skills sets LIMS/QMS Years of Experience Required 48 years Education Qualifications B.Tech/MBA Education Degrees/Field of Study required Master of Business Administration, Bachelor of Engineering Degrees/Field of Study preferred Required Skills Creating Shared Value (CSV) Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Communication, Compliance Auditing, Corporate Governance, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Financial Accounting, Financial Audit {+ 24 more} No

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2.0 - 7.0 years

4 - 9 Lacs

Mumbai, Navi Mumbai

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What We Offer: As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic projects for the campaign/LOB Identify and escalate any potential quality issues per defined process Isolate and report defects; verify defect fixes Suggest process/system improvements based on common customer concerns Accomplish other responsibilities assigned by management Drive quality initiatives, contests and campaigns for the assigned span Be updated on knowledge and serve as SME for the campaign/LOB Technical skills and qualifications: Basic understanding of Types of companies, Promoter Holdings & adherence to government regulations Must have worked in customer service (Voice & Back Office experience preferred) At least one-year of work experience as a Quality Analyst (preferred) Basic skills in Excel or Google Sheets Problem-solving skills Familiarity with the application of basic quality tools, such as cause and effect, histogram, correlation, and others (preferred) Soft skills: Proficiency in English language - C1/C2 preferred Has strong customer centricity Can assertively provide constructive feedback Has good written and verbal communication skills Thinks logically Can manage conflicts Pays strong attention to detail Can work with minimal supervision Demonstrates initiative and good judgment Can work on multiple projects and is versatile Can establish and maintain effective working relations with a wide variety of individuals Can work with a diverse team Has a Continuous Improvement mindset Personality traits required: Demonstrates clear thought process Articulates clearly Exercises conscientiousness and diligence Demonstrates assertiveness How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

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0.0 - 4.0 years

2 - 6 Lacs

Gurugram

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What We Offer: So what does a Finance Analyst really do? You will be responsible for the recording, reporting and reconciliation of payroll transactions based on GAAP. Acts and assists as a point person for all audit requests; mitigates potential control failure by conducting root-cause analysis, identifying process breakdown of internal controls. As a Finance Analyst, you will: General Accounting and Analysis Perform month end closing activities such as, but not limited to, preparation of medium to high complexity journals and flux / variance analysis, based on the financial close calendar Ensure completeness and accuracy of underlying financial data for general ledger accounts handled and ensuring proper supporting documentation/calculations Prepare Balance Sheet Reconciliation for accounts with medium to high complexity and ensure that all reconciling items are cleared timely. Ensure balances in the Balance Sheet accounts reconciled are accurate with supporting schedule and with proper supporting documents Coordinate with other teams (AP, Benefits, HRIS, FP&A and Budget team) and/or other departments in resolving reconciling items and gather required information needed to perform month end close Execute processes and tasks in compliance with US GAAP, local GAAP and local statutory Perform accounting and other ad hoc tasks as needed Finance Analysis & Reporting Prepare ADP/Workday reports on wages, taxes and hours both accrual and paid Prepare other required reports needed by management and other departments Perform financial analysis required by management and other departments Internal Control Adhere to the internal control policies and procedures Execute internal controls for accounts handled based on existing company policies Year End Audit Prepare needed reports, reconciliations and schedules needed in audit Coordinate with other teams, departments, vendors and leaders to gather information required for audit Process Improvements Provide significant support in finance-wide projects, including, but not limited to, process automations and system enhancements Conduct Root Cause Analysis (RCA) for any errors and/or issues encountered and propose appropriate solutions Work with different teams in finance in understanding end to end processes as needed for process improvement/system enhancements Controllership Provide analysis of trends, perform variance analysis and recommend actions for cost optimization Work with different group from other departments and geographies handled to better understand observed control risk and financial risks and/or opportunities Identify and report to management control risk and financial risk and opportunities identified from detailed financial analysis and reconciliations Requirements: Proficiency in Excel / Macro / Database / Access / Basic Programming Experience or General Knowledge on Payroll and General Accounting processes Experience on Oracle About TaskUs TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world s most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of March 31, 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines and India. In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know. Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

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0.0 - 5.0 years

2 - 7 Lacs

Mumbai, Navi Mumbai

Work from Office

What We Offer: Responsibilities: Screening Resumes: Evaluating applications to assess candidate qualifications and suitability for open positions. Conducting Interviews: Participating in phone screenings, in-person interviews, and other assessment methods to evaluate candidates skills and experience. Maintaining Candidate Database: Keeping track of applicant information and managing the recruitment pipeline. Assisting with Onboarding: Supporting new hires with the onboarding process to ensure a smooth transition into the company. Collaborating with Hiring Managers: Working closely with hiring managers to understand their needs and requirements for open positions. Updating Job Descriptions: Helping to create and update job descriptions as needed. Tracking Recruitment Metrics: Monitoring key recruitment metrics such as time-to-hire and cost-per-hire. Building Relationships: Developing and maintaining relationships with candidates and hiring managers. Sourcing Candidates: Utilizing various platforms (job boards, social media, professional networks) to identify potential candidates. Skills Required: Communication Skills: Strong verbal and written communication skills are essential for interacting with candidates and hiring managers. Interpersonal Skills: The ability to build rapport and establish relationships with candidates is crucial. Organizational Skills: Recruiters need to be organized and detail-oriented to manage the recruitment process effectively. Problem-Solving Skills: The ability to identify and resolve issues that may arise during the recruitment process. Adaptability: Being able to adapt to changing priorities and learn new technologies is important. Negotiation Skills: Recruiters may need to negotiate salaries and other offer terms with candidates. Qualifications: A bachelors degree in human resources or a related field is typically required. Prior experience in recruitment or HR is not always necessary for a fresher role, but any relevant internships or coursework can be beneficial. Strong computer skills and familiarity with HR software and applicant tracking systems are helpful.

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1.0 - 6.0 years

5 - 9 Lacs

Chennai

Work from Office

Join our Customs Team at DHL Global Forwarding, Freight (DGFF) GSC Global Service Centre! Job Title: Expert- Business support Job Grade -L Job Location: Chennai Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization and one of the Top 20 most admired Shared Services Organizations in 2022 by the independent global Shared Services & Outsourcing Network (SSON). We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF). We are an organization of more than 4,600 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest. You will interact with people from all over the world and get the chance to a truly international organization. In this role, you will have the opportunity to provide best-in-class service within the Customs service line, supporting our DGFF regions and countries across the globe. The role will involve comprehensive training to proficiently perform a range of activities, including file opening, document management, supporting shipment details, processing customs entry such as registration and invoice declaration, managing invoice and costing, handling customs data validation and enrichment, and offering global customer support. Key Responsibilities: Candidate should have minimum of 5+ yrs of Qlik Sense tool experience Design and Develop Business Intelligence Dashboards/Reports using QlikSense tool. Should be good at Data transformations, Data Modelling and Data visualization layers. Performance tuning of existing QlikSense applications and utilize the best practices to develop Dashboards/Reports. Experience in web development (HTML, CSS, Javascript) along with Qlik reporting is preferred. Hands on experience on NPrinting, ODAG and Dynamic views to handle reporting for large data sets Candidate should have good knowledge on JavaScript programming language, Hyper Text Markup Language (HTML) and Cascading Style Sheets (CSS) to develop Qlik Mashup applications. Analyse and provide solutions to improve the data model design for existing Qlik applications where the user experience rating is lesser. Good Understanding in QMC, add on skills in MS Fabric / Power BI is good to have (not a must) Apply now and embark on an exciting journey with us! We offer: We recognize and reward your hard work through a competitive compensation and performance-based incentive. We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development. Flexible work arrangements to support work/life balance. Generous paid time off: Privilege (earned leave). Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only) Recognition & Engagement culture By joining one of the worlds leading logistics companies, you have a chance to explore a wide range of interesting job challenges and opportunities across our GSC service lines and in our different divisions around the globe. Save Job Expert- Business Support Close the popup

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4.0 - 9.0 years

10 - 11 Lacs

Mumbai, Mohali, Indore

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What We Offer: What can you expect in an ServiceNow Developer : The ServiceNow Developer will play a key role in helping the organization to achieve the desired maturity in IT Service Management by providing assistance in the technical design and development of the tool, coordinating with stakeholders in building the solution to ensure it is fit-for-use and fit-for-purpose, and supporting its continual improvement Key Responsibilities: Participate in the technical design and implementation of functionalities, features, and integrations with minimal supervision. Understand the business process and functions to determine and propose the needed solution for the project Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Analyze and create process and project- related documentation Provide technical support maintenance and reports related to the tool Report and escalate to management, as needed Required Qualifications: 4+ years of hands on experience with ServiceNow development Hands on experience working on Workflows, Business Rules, UI Policies, Client Scripts Good understanding of IT Service Management Knowledge of Java and JavaScript Excellent interpersonal, communication (written & verbal), collaboration, and documentation skills Education / Certifications: Bachelors/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, or equivalent. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

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3.0 - 8.0 years

11 - 15 Lacs

Mumbai, Indore, Navi Mumbai

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What We Offer: What can you expect in a Technology Demand Manager ? Technology Demand Manager is responsible for coordinating with Engineering, PMO and other IT related teams on tasks required for the implementation and provisioning of infrastructure and systems necessary to support client or internal technology approved projects using proven PMI tools, techniques and best practices. This individual will join our IT Demand Management organization supporting approved technical project management endeavors for internal enterprise and clients outsourcing services. They will have project oversight surrounding the following areas, but not limited to: supporting technical implementation of client programs, site builds, data center migrations, network and firewall setup for new client system access, integration of SaaS cloud partner configurations and various other program technical functional area dependencies. This role will report directly to the Sr. Manager of Technology Demand Management and will have the responsibility of direct oversight of technical functional resources spanning from 5 - 25 project team members and project management of typically three (3) to eight (8) client onboarding projects over various project stages consecutively. Key Responsibilities: Develop detailed work plans for projects and support project team members Identify project scope, timeline, budget, and success measures Provide timely risk mitigation and issue escalations Manage and guide internal technical functional areas Create presentations for project kick-off and closure Conduct formal risk management activities throughout the life cycle of the client onboarding implementation Ensure timely resolution of all pre-production issues meeting or exceeding SLAs Prioritize onboarding implementation & change activities Maintain rigor around assigned projects change management Ensure campaign implementation status reporting and updating are done on time Maintain knowledge base of lessons learned for all assigned IT related projects Create and manage project documentation and ensure proper handover and knowledge transfer to Technical Account Management and IT Operations prior production/Go-live Required Qualifications: 3 years of experience in technical project management or service supervisory roles. Plus for BPO experience. IT related certifications (e.g. ITIL, Scrum, PMI certifications) are not required but a plus At least five years of experience in technical project management (BPO experience is a plus) Proficient in Google Suite and similar Microsoft Office applications (Project, Word, Excel) Knowledgeable on SaaS cloud systems, data and voice, networking, as well as their installation, configuration, and maintenance Familiarity on network technology: MPLS, TCP/IP, VLAN s and other Data Network technologies Familiarity on voice technology: Voice, PABX, PBX, Switch, Configuration, ACD, IVR, Call loggers, Telephony, IP and IP Telephony Understanding on Information Security and Data Protection Regulations including PCI-DSS, ISO, Risk Management frameworks Excellent verbal, written, and interpersonal communication skills (Fluency in English is a MUST) Experience using knowledge base tools such as, but not limited to: Smartsheet, ServiceNow Can adapt to changing work schedules and working hours Strong problem-solving, decision-making, and analytical skills Education / Certifications: Bachelors Degree in Business, Computer Science, IS., IT., or equivalent training and experience How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

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1.0 - 4.0 years

5 - 6 Lacs

Mumbai, Mohali, Indore

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What We Offer: Business Insights Analyst RESPONSIBILITIES: Translate data into human insights and stories which drive change in strategy and tactics. Analyze complex data sets to develop actionable insights that can drive impactful business decisions Leverage story-telling skills to deliver insights that are clear, concise and actionable Work with business partners to interpret analysis results with a focus on actionable next steps Develop adhoc reports that will lead to insights and analysis needed for the business Work with the data visualisation team in developing informative repeatable reporting, data monitoring, hygiene (e.g. validation) and other strategies that help uncover gaps, highlight relevant business trends and opportunities for improvement Translate requirements into technical specifications for data and reporting teams and, conversely, technical approaches into easily digestible insights. Summarize data from multiple sources, developing assumptions where needed, to communicate insights and opportunities. WORK EXPERIENCE: 2 to 4 years of demonstrated ability with data analysis and preparation including use of statistical methods and experience with very large data sets using SQL, Python, R or other programming language Strong proficiency in SQL At least one year hands-on experience building reports using Power BI, Tableau, Qlikview or other similar tools SKILLS: Can communicate effectively. Communicate thoughts, ideas, information and messages completely and accurately; composes and creates documents with language and format appropriate to the subject matter; attends to details ad check, edits and revises writing for correct information. Take Initiative: Assumes responsibility for necessary actions or problem resolution when accountability is not clear; appropriately initiates behavior on projects or other initiatives without requiring explicit management direction or guidance; know when management involvement is required and seeks it out. Problem Solving: Recognizes that a problem exists; identifies possible reasons for the discrepancy and devises and implements a plan of action to resolve it. Is able to gather information together, and prioritize effectively. Demonstrates the ability to respond quickly to changes in day to day operations as it relates to department priorities. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

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8.0 - 13.0 years

25 - 30 Lacs

Bengaluru

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Skills Project Management Solution Architecture Vendor Management IT Service Management Outsourcing IT Strategy CRM Data Center IT Operations ITIL Position: Manager Grade : 3B Reporting To : Sr Manager DGM Designations Reporting To This Role : Asst.Managers & Lead Data Analysts Department : Business Intelligence Location : Bengaluru Chennai Navi Mumbai -(WFO) Profile Description : This role of a Portfolio Leader would be to lead a team of BI Professional and help transform information & data into insights and thereby enable data based decision support for operations leaders to improve cash outcomes. The role will also focus on Cost Optimization and Client Management. Key Responsibilities : Process : Monitor the SLAs and update the stakeholders proactively on the trends Responsible for identifying gaps in the metrics defined by the team and identifying trends within data sets Identifying cash escalations Global issues and resolving them with the Operations and Client to accelerate cash. Identify new use cases for statistical modeling and Automations Responsible for client & C suite facing reports & metrics to drill down analysis and automation Identify Key Improvement Area providing domain specific updates and Monitor current cash trend and forecast cash using business intelligence tools Manage all reporting activities for all key business metrics for internal and external customers ensure delivery of accurate reports on time every time Provide deep dive data analysis and insights on sub optimal performance on key RCM metrics Manage ad hoc requests for RCM and enterprise level metrics analysis and reports from leadership and operational stakeholders Engage in new transitions to set up seamless reporting systems People: Support and Improve Performance through tracking, feedback and Coaching Accountable to check attrition within the team through timely identification and retention of probable exits in the team Ensure an engaged and motivated workforce through timely appreciations and reward mechanisms Ensuring a Learning culture through 100% Training program coverage for members in the Team. Develop the skills of the BI team through continuous training and skill development workshops Support and manage your teams project priorities, deadlines, and deliverables. Ensure 100% compliance of the BI/MIS team to all applicable compliance requirements Updates and maintains own expertise, shares this with colleagues and contribute to a positive work environment Client: Schedule monthly collaboration meets with team and Operations process updates, key metrics, cash dip analysis and Ad Hocs analysis requests. Engage with client leadership, understand their business requirements and aim to resolve those through data reporting and analytics ex: identify shift in patterns of coding patterns for providers, looking at billing practices and revenue integrity, run under/over payment reports Manage conflicting priorities and working relationships effectively Client MBR reporting Set-up process KPI reporting systems for new clients Financial: Constantly look for and execute report automation opportunities to achieve cost reduction and accuracy improvement Support small to medium complexity automation of processes in service delivery Qualifications: Graduation in any stream is a must. Post Graduate in Business Administration Analytics Engineering OR Statistics would be preferred Role Prerequisites: Overall experience of 7 to 10 years is a must out of which one should have a minimum of 4 years of experience in handling reporting & analytics. A relevant experience of 5+ years in the US healthcare RCM is a must (Only for Margin) 3 plus years of experience in managing a team of reporting analysts is a must Functional Competencies: Strong inclination towards numbers, excel spreadsheets, formulae, queries would be a must Knowledge across RCM function (Only for Collections) Experience and Knowledge of Project Management would be preferred Certification in statistics and data science would be preferred Excellent Communication Skills Excellent Stakeholder Management skills - Ability to interact with senior leadership/clients and manage Ability to deliver high impact amid complexity, ambiguity and competing priorities Behavioral Competencies: Teamwork Communication Customer Centricity Achievement Orientation Developing Others

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4.0 - 8.0 years

4 - 7 Lacs

Pune

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1.Job Objective :- Engineer/Sr. Engineer Outsourcing 2.Key Role & Responsibilities :- 1 Expert knowledge in machining outsourcing with Drawing reading, tool selection, programme knowledge, quality management. 2 Should have Process knowledge of other outsourcing process e.g., Casting, plating, fettling, anodizing, impregnation etc. 3 Must have Knowledge for QMS, APQP, PPAP etc. 4 New product/business development for outsourcing projects. 5 Explore & develop new suppliers for outsourcing including supplier evaluation, risk assessment, supplier capacity & capability. 6 Execute continuous improvement projects with supplier for improving cost, quality, delivery, overall KPI of suppliers. 7 Details Cost working with zero base costing, cost negotiation & finalization. 8 PO making & sending to Supplier. 9 Monthly requirements scheduling & communicating to supplier. 10 Complete monthly plans by achieving 100% delivery & '0' quality issues. 11 Complete vendor rating with help of SQA. 12 Supply chain management with Supplier Capacity planning & developing additional capacity for future requirements. 13 Establishing vendor development activity at supplier end. 14 Making necessary NDA & Contracts. 15 Coordination with CFT. 16 Should handle Monthly reconciliation with Supplier & stores. 17 Should have Knowledge about TPM implementation at supplier end. 3.Qualification & Experience Required :- DME/BE -Production /operation /Mechanical engineering 4-8 years exp.in Purchase/ Outsourcing with expert knowledge in machining outsourcing & critical project management. 4.Personal Characteristic :- Dynamic, self-driven, good team player, good communication & interpersonal skills Good in Excel (Advance Excel preferred), Word & Power point should be able to manage critical projects, new development with high pressure management. Location: At Manufacturing plants and Office Facilities situated in Chakan, Pune. Company website www.sigmaelectric.com

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