1426 Outsourcing Jobs - Page 17

Bill Gosling Outsourcing is looking for Associate, Customer Service Representative bilingual to join our dynamic team and embark on a rewarding career journey. Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner. Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty. The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns. Good communication, interpersonal, and problem-solving skills are essential for this role. Disclaimer: This job description ha...

Bill Gosling Outsourcing is looking for Process Excellence Analyst to join our dynamic team and embark on a rewarding career journey. Process Assessment:Conduct comprehensive assessments of existing business processes to identify areas for improvement.Analyze process data and metrics to evaluate efficiency and effectiveness.Process Mapping:Document current-state and future-state process maps to illustrate workflow and identify bottlenecks.Collaborate with stakeholders to gather insights and validate process maps.Continuous Improvement:Develop and implement process improvement initiatives to enhance operational efficiency.Introduce best practices and innovative solutions to drive continuous i...

About Third Party Risk The Third Party Risk Management (TPRM) team is accountable for defining, maintaining, and overseeing the third party risk framework, policy, and inventory in accordance with management expectations and best practices. We are focused on assessing and managing risks exposed through our relationships with third parties, adhering to regulatory guidance, and driving operational efficiencies across risk teams. TPRM is a regulatory obligation for Financial Services companies. Were looking for a Third Party Risk Analyst to join our growing team. This individual will support the ongoing operations of the existing framework for identifying, assessing, and managing third party ri...

EY-Consulting Oracle Analytics Cloud Staff Consultant We re looking for Staff Consultant with expertise in BI and ETL tools especially on tools like OAC/OBIEE/Power BI/ODI/Informatica to join the EA group of our consulting Team . This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering. We are seeking experienced and motivated Engineer with a strong track record of OAC/OBIEE/Power BI , business analytics and data warehousing to join our team providing deep technical expertise in Analytics, Business Intelligence, Data Warehouse, ETL and about power utility Sector. Our Engineers work closely with external clients, presales, ...

Evaluate audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. Quality consultant is expected to evaluate and audit telephone, email and chat communication / transaction and provide detailed feedback via an evaluation tool to the customer What Youll Do: Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary Write feedback, if applicable, to enthuse performance development at an agent level and per client instructions Regularly participate in client / internal calibration calls to ensure consistency of scor...

Evaluate audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. Quality consultant is expected to evaluate and audit telephone, email and chat communication / transaction and provide detailed feedback via an evaluation tool to the customer What Youll Do: Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary Write feedback, if applicable, to enthuse performance development at an agent level and per client instructions Regularly participate in client / internal calibration calls to ensure consistency of scor...

Assistant Project Manager Manages small to medium projects independently, collaborating with Senior Project Managers on large-scale initiatives. Responsibilities include collaborating with Project Manager and Project Director to develop and execute comprehensive action plans for projects. The Assistant Project Manager will play a vital role in defining and managing project scope, goals, schedules, and costs. This position involves coordinating tasks related to schedule and risk management, as well as administrative duties such as maintaining project documentation and handling financial queries. Successful candidates will demonstrate the ability to lead projects independently, managing stakeh...

Location: Mumbai - I-Think Designation: Assistant Manager Entity: Deloitte South Asia LLP Tax Legal Business Service | Assistant Manager What impact will you make Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you ll find unrivaled opportunities to succeed and realize your full potential Deloitte is where you ll find unrivaled opportunities to succeed and realize your full potential. The Team As companies grow and become more global in scope, employment issues become more complex. Among the most serious challenges businesses face...

The Sr. Director, HR-APAC and Middle East will be an influential leader responsible for driving strategic HR initiatives, compliance, organizational development, and culture across Consilio s global operations in the Asia Pacific and Middle East regions. The ideal candidate will blend business acumen, broad HR domain knowledge and expertise, strong consulting skills, and a deep commitment to creating an exceptional employee experience. Note this position will be located in our Bangalore, India office Responsibilities Strategy Serve as point person in the APAC and Middle East regions for Consilio s employee experience practices, including both full-time and flexible workers. Partner closely w...

Roles and Responsibilities Manage end-to-end recruitment process from job posting to onboarding new hires. Conduct interviews, assess candidate skills, and make recommendations for selection. Coordinate with clients to understand their staffing requirements and provide solutions. Ensure compliance with company policies, labor laws, and industry standards throughout the recruitment process. Maintain accurate records of candidate applications, interview schedules, and offer extensions. Desired Candidate Profile 1-2 years of experience in HR generalist activities such as recruitment outsourcing payroll management. Strong understanding of Indian labor laws including PF, ESIC, Gratuity Act etc. ....

WBO : CAD - Team Member INTERNAL USAGE No of Vacancies 1 Reports to Head CAD Is a Team leader? No Team Size 1 Grade Deputy Manager, Manager Business Corporate Centre Department Wholesale Banking Operations Sub - Department Location Across locations About Wholesale Banking Operations The wholesale banking operations department helps in managing the transaction in the banks Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to financially support their reciprocal exchanges of goods (egtrade), monetary flows (eg, cash), or commercial papers (eg, exchanges) Trade Finance Center handles the imports & exports transactions such as B...

A Day in the Life We are seeking a detail-oriented and analytical Supply Chain Analyst to join our team. The successful candidate will support warranty claim orders and part supply operations, ensuring efficient and effective supply chain processes. Responsibilities may include the following and other duties may be assigned. Performs supply chain and logistics functions such as material procurement, production planning, inventory control, outsourcing, vendor selection and distribution. Creates integrated processes among internal functions (e. g. , operations, purchasing and logistics) and outside suppliers. Plans and analyzes activities related to the timely, cost-effective procurement, inve...

End-to-end supply chain design & optimization Transportation network design (inbound/outbound) Warehouse design and location strategy 3PL/4PL evaluation and logistics outsourcing Freight cost optimization and routing Sales & Operations Planning (S&OP / IBP) Demand forecasting and inventory planning Capacity planning and production scheduling Lean manufacturing and Just-In-Time (JIT) principles Inventory segmentation and classification (ABC/XYZ) Safety stock and reorder point calculations Inventory visibility and reduction strategies Supply chain risk identification and mitigation Continuous improvement (Kaizen, Six Sigma) Agile transformation in supply chain processes Identify bottlenecks, i...

Job Summary We are looking for enthusiastic and customer-focused individuals to join our BPO team as Call Center Representatives. In this role, you will be responsible for handling inbound and outbound calls, assisting customers with inquiries, resolving issues, and providing excellent service to ensure customer satisfaction. Key Responsibilities Answer inbound customer calls and respond to inquiries in a professional manner. Make outbound calls for follow-ups, sales, or surveys (as required by the process). Resolve customer complaints, escalate complex issues to higher support when necessary. Provide accurate information about products, services, or company policies. Maintain records of cus...

Strong knowledge of garment production, fabrics, and quality standards. Skilled in negotiation, vendor management, compliance, and sourcing. Proficient in MS Office/ERP with international vendor exposure (China, Bangladesh, etc.).

What Youll Do: What Were Looking For: Why Join Us Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art O...

What Youll Do: Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately. Help customers with complaints and questions, give customers information about products and services Ensure to deliver BGO and client metrics and expectations on a regular basis. Ensure customer satisfaction and provide professional customer support Update customer files with appropriate information and ensure information being placed in customer files follo...

Evaluate & audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. Quality consultant is expected to evaluate and audit telephone, email and chat communication / transaction and provide detailed feedback via an evaluation tool to the customer What Youll Do: Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary Write feedback, if applicable, to enthuse performance development at an agent level and per client instructions Regularly participate in client / internal calibration calls to ensure consistency of sc...

The Business Analyst works with the organizations to help improve our processes and systems. They conduct research and analysis in order to come up with solutions to business problems and help to introduce these systems to businesses and their clients. What Youll Do: Champion the development and identification of opportunities for business improvement and efficiencies based on the IIBA Business Analysis Book of Knowledge (BABOK) and the Analytics Framework Tools/Techniques/Methodology to identify business needs that align with business objectives, and the corporate vision Facilitate Business Process design, re-engineering mapping, gap analysis, audit evaluation, and automation of complex dat...

Evaluate & audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. Quality consultant is expected to evaluate and audit telephone, email and chat communication / transaction and provide detailed feedback via an evaluation tool to the customer What Youll Do: Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary Write feedback, if applicable, to enthuse performance development at an agent level and per client instructions Regularly participate in client / internal calibration calls to ensure consistency of sc...

Managing machining / job work vendors in terms of production, quality, reliability and to ensure availability of materials as per business requirement. Ensuring timely booking of vendor invoices based on monthly job work activity carried out. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Job Title: Business Development Executive (Work from Home) Location: Remote | Shift Timings: 10:00 AM 7:00 PM IST Experience: Minimum 2+ years in B2B Sales (preferably outsourcing / call center industry) Key Responsibilities Identify and pursue new B2B sales opportunities in outsourcing/call center markets. Generate leads using platforms such as LinkedIn Sales Navigator, Upwork, Clutch, Apollo, Crunchbase , etc. Conduct market research and industry analysis to identify growth opportunities. Build and maintain strong client relationships through regular interactions. Prepare and deliver impactful sales proposals and presentations tailored to client needs. Communicate the value of services eff...

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone s reach while doing the most important work of your career. About Procurement Procurement is part of Stripe Finance and is responsible for the entire buying journey at Stripe. From sourcing new suppliers or renewing engagements with existing ones to f...

Open Positions: Bookkeeper (Full-time) & Senior Bookkeeper (Part-time) About Us We are a growing outsourcing firm providing Accounting services and direct staff to Australian firms, expanding rapidly. We are looking for a professional who can contribute towards providing services to our clients based in Australia. Role and Responsibilities Bookkeeper Role 1 - We are currently hiring a Bookkeeper to join our team. The ideal candidate will have a minimum of 3+ years of experience with Xero and preferably exposure to the Australian construction industry . Knowledge of Cheops ERP software will be highly regarded. This role will require working the Australian shift hours, preferably 5 AM to 2 pm ...

Location: Mumbai (Vasai) Reporting To: CEO Company: Evolute Cleantech About Evolute group - Evolute group is a leading Indian ESDM (Electronics System Design & Manufacturing) & diverse multi-business conglomerate spread across trading, electronics product design & marketing across verticals like Payment -Fintech, cleantech-energy storage and industrial electronics, software solutions. Our expertise in embedded engineering & power electronics, indigenous design & development capabilities and market presence in 20+ countries has helped us carve a niche in the underdeveloped and developing geographic markets. The list of customers is a testimony to its ability to combine product reliability, pe...