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10 - 15 years

13 - 17 Lacs

Pune

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The VTBA Global IT Category Manager in relation to the scope of responsibility as defined above will: Provide leadership in defining and implementing the global strategy for IT, Telecommunications & IT consulting category in line with the global procurement team, VTIS Management and internal stakeholders; Create and lead the procurement strategy for the category with approx. responsibility of $70M, to deliver the lowest total cost of acquisition for products or services, while delivering improved value and service; Manage IT Critical Partner relationships (up to $20M contract deals): follow-up on contract, monitor the relationship, solve potential issues, measure Partner performance, act as a facilitator for disputes and escalations and perform continuous price analyses Together with VTIS Leaders, local VTIS teams, AC Group IT Procurement team and internal stakeholders drive & contribute to the overall performance and support the team in negotiating IT related hardware, software, network, communication, consulting and infrastructure outsourcing agreements.; Drive standardization across VTIS community, work closely with internal legal team and VTIS management on building of standard contractual templates repository; Lead global/divisional and support regional/local tenders & sourcing projects as well as contract negotiations to deliver best value and ensure compliance with The Way and Atlas Copco Business Code of Practice. Coordinate and manage of all global procurement projects for the IT category; Stay up to date with emerging technologies, and pro-actively work towards optimizations by searching synergies that leverages the Groups size and strength leading to highly competitive agreements Ensure that the end-to-end procurement process is run in the most efficient way and be accountable for contract finalization and related timelines; Support e-Catalogues negotiations and implementations in VTBA; Act as the single point of contact in providing expert leadership for IT category; Understand the best practices in the sourcing function and to incorporate them into the category strategy; Implement a strategic supplier management program and reduce the number of non-strategic suppliers; Implement effective global contract management practices, supplier due diligence and supplier risk management. Follows instructions given by superior and dotted line superior Skills / Knowledge / Experience Relevant Previous experience (minimum years of experience to competently carry out the role, not total year of experience) Minimum 10 years procurement experience and preferably experience in global IT Category management 5 years in a strategic role, or experience in developing category strategies within 7 years procurement Knowledge areas/Skills (minimum level of knowledge to fullfil the role s responsibilities) Strategy creation and deployment Cost analysis and supply market intelligence Excellent communication skills across all levels of an organisation, both internally and with suppliers Track record improving supply chains, supplier relationships and performance Procurement and supply chain process Other requirements (e. g. Language skills; competencies; expected travel requirements) Full fluency in English written and spoken Interaction with stakeholders & leadership Self-motivated requiring minimal guidance from managemen

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5 - 10 years

6 - 10 Lacs

Pune

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Taking responsibility for the entire logistics lifecycle and operations, including but not limited to planning, procurement, inventory control, rate-setting, outsourcing, vendor selection, and distribution. Work towards strengthening & expanding the organisations logistics supply chain and manage activities Pan-India. Coordinates development of solutions to complex logistics support problems with other product support functions, customers, and suppliers Develop and implement logistics plans inclusive of supplier contracts, routing guidelines, problem resolution and cost containment Develop and Implement Last Mile Delivery Strategy Develop and Implement strategies to establish full-fledged Distribution and Fulfilment Centres Develop strategy to expand Logistics, Operations and Warehousing Pan-India Manage third party vendor relationships Evaluate Logistics Supply Chain needs and selection Work effectively across the organisation to ensure successful execution of logistics operations and support Identify opportunities to implement process improvement and efficiency Execute lead to drive best practice through process and technology Establish key performance metrics and benchmarks relating to group logistics planning

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4 - 5 years

8 - 12 Lacs

Bengaluru

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Client Acquisition: Identifying prospective clients and achieving or exceeding assigned sales quotas. Sales Forecasting: Preparing sales forecasts and determining the necessary sales activities to meet targets Account Planning: Developing consistent activity management, opportunity, and account plans within CRMs Market Analysis: Understanding the local market extensively and adjusting sales strategies to meet changing market and competitive conditions. Lead Generation: Generating leads, building, and nurturing client relationships. Reporting: Preparing reports and trackers as required to achieve sales quotas. Plan Adherence: Adhering to the sales plan to achieve quotas and participating in periodic reviews with supervisors. Job Requirements: Must understand global and local payroll compliance, HRIS, and tax regulations. Staying ahead of payroll trends, compliance changes, and competitor moves Must drive new business, manage existing accounts, and close deals. Essential for account retention and upselling payroll services. Ability to tailor payroll solutions based on client needs. Must structure competitive pricing and manage contract terms effectively. Deep knowledge of payroll software, integrations, and automation tools. CRM, payroll automation, HRMS platforms, and SaaS-based tools. Must leverage industry contacts, conferences, and online networking. 4-5 years of experience in selling service outsourcing or HCM solutions to senior-level executives, strong B2B selling experience, and effective communication and negotiation skills. Lead Generation & Business Development, Consultative Selling, Pipeline & Forecast Management, Negotiation & Closing Deals and Handling Large & Complex Deals Understanding of Payroll Systems & Regulations, Multi-Country Payroll, Familiarity with HRIS & ERP Integrations Regional Payroll Market Understanding, Competitor & Pricing Strategy Awareness CxO & Decision-Maker Engagement, Building Channel Partnerships,

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2 - 5 years

4 - 7 Lacs

Hyderabad

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nimble solutions ( nimble and f/k/a National Medical) is currently seeking a Team Lead, Payment Posting. nimble provides revenue cycle outsourcing services to ambulatory surgery centers ( ASCs ), surgical practices, surgical hospitals, and anesthesia groups. This is a great opportunity to join a market-leading brand serving a high-growth end market while gaining valuable experience working closely with executive leadership. Requirements: Ability to audit refund information provided by the production team Ability to identify that all relevant documentation has been provided by the production team Ability to correctly analyze that the refund documentation and the pm system ledger match Ability to correctly analyze that the notes, reason for the refund, and the documentation all support the refund request Analyzing charge entry data to ensure that complete charts have been provided Acute attention to detail and a high level of organization Ability to maintain strict patient confidentiality are critical competencies Ability to communicate in professional settings Learning how to prioritize a work que for maximum efficiency Having fun, building relationships and contributing towards maintaining positive team morale Identify trends Requirements Qualifications: At least 2 years of experience in Refunds 1 year of direct client contact/management 2+ years Refunds and claims experience in the healthcare industry Strong analytic skills and proven success and track record of driving results and exceeding productivity targets and KPIs for clients supported Intermediate knowledge of Medicare, Medicaid, Private Insurance, Private Pay, Liability, and Worker s Compensation requirements and procedures and diagnosis and medical terminology Intermediate level of expertise with Microsoft Office Suite Knowledge of and ability to comply with HIPAA, HITECH, and patient confidentiality policies Intermediate knowledge of the revenue cycle is required, experience with ASC billing preferred 2+ years experience in a variety of RCM practice management systems

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5 - 10 years

7 - 12 Lacs

Noida

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Experience of 5+ years + in IT industry , with minimum 5+years in PM profile with Web & Mobile Application development services. Must have strong practical experience of project management gained through managing large and complex projects. Good knowledge and handling of project and program management methodology and techniques. Must have good Understanding of wider objectives of program. Must have the ability to work positively with the wide range of individuals involved in project management. Must have excellent knowledge of budgeting and resource allocation procedures. Daily project management throughout the program lifecycle. Good in maintaining the Quality Assurance before delivery of any project. Planning the overall project and monitoring the progress. Managing the project and program budget. Coordinating the projects and their interdependencies. Managing Stakeholders communication. Managing and utilizing resources across projects. Excellent communication skills.

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5 - 8 years

3 - 6 Lacs

Ahmedabad

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Training & Development Strategy: Develop and execute a comprehensive L&D strategy aligned with VBS s business goals. Conduct training needs analysis (TNA) across business units to identify skill gaps. Work closely with department heads and Project Delivery Heads (PDH) to align training programs with project needs. Program Development & Implementation: Design, develop, and implement technical, soft skills, and leadership training programs for employees at different levels. Collaborate with external training partners and US-based licensed architects for specialized training. Establish a structured onboarding and orientation program for new hires. Create e-learning modules, workshops, and hands-on training to enhance employee capabilities. Training Delivery & Facilitation: Conduct interactive training sessions, workshops, and knowledge-sharing sessions. Leverage online and offline learning methods for maximum engagement. Facilitate cross-training between departments to enhance knowledge-sharing. Performance & Evaluation: Develop metrics to track training effectiveness, employee progress, and ROI on training initiatives. Use surveys, feedback mechanisms, and assessment tools to continuously improve training programs. Maintain records of training sessions, attendance, and certification progress. Employee Growth & Retention: Create career development paths and mentor employees for growth opportunities. Work with HR to design succession planning and leadership development programs. Foster a culture of continuous learning and upskilling. Technology & Learning Platforms: Manage LMS (Learning Management Systems) and digital learning platforms. Explore new training tools, AI-based learning, and gamification to enhance engagement. Required Skills & Qualifications: Bachelor s/Master s degree in HR, Business Administration, Education, or related field. 5+ years of experience in L&D, corporate training, or talent development. Strong understanding of BIM, Architecture, MEP, and Scan to BIM training needs (preferred). Experience in curriculum design, instructional design, and adult learning methodologies. Excellent presentation, facilitation, and communication skills. Proficiency in LMS platforms, e-learning tools, and digital training solutions. Preferred Qualifications: Experience in AEC industry training or technical training within an outsourcing firm. Knowledge of Zoho HRMS or similar HR management tools. Certifications in L&D, Training & Development, or Instructional Design are a plus.

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2 - 7 years

4 - 9 Lacs

Navi Mumbai, Mumbai

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What We Offer: NA How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

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3 - 8 years

3 - 6 Lacs

Gurgaon

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What We Offer: We are seeking a talented User Feedback Analyst to join our dynamic AI Training organization. The ideal candidate is passionate about improving user experience and has a strong background in data analysis and user feedback interpretation. This role involves analyzing user feedback on search results to generate actionable insights for our engineering and product teams. Your work will directly impact the quality and safety of the client s search platform, making analytical skills and a user-centric mindset crucial for success. Basic Qualifications: Bachelors degree in technology, statistics, economics or equivalent work experience 2+ years of experience (preferably in trust & safety) with a focus on data analytics or visualization. Excellent critical thinking and problem solving skills SQL knowledge. What youll do: Analyze user feedback from multiple data sources to identify recurring themes and patterns in user experiences. Generate reports based on the findings of this analysis. Develop and implement data collection and processing methods for both structured and unstructured feedback data. Apply advanced analytical techniques to extract meaningful insights from user feedback. Highly proficient in data analysis techniques and tools, with experience in handling large datasets. Proficiency in Python and/or R is a plus. Generate actionable reports that summarize findings and provide clear recommendations for product improvements. Collaborate with cross-functional teams to communicate insights and drive positive changes in our search product. Monitor and identify high-priority feedback that may require immediate attention or escalation. Stay informed about the latest trends in search technology, user behavior, and data analysis techniques, as well as advancements in Natural Language Processing (NLP) and Large Language Models (LLMs). Provide input to product and engineering teams to enhance search quality and user satisfaction. Who you are: An experienced professional in data analysis, with a strong background in data visualization and reporting. Skilled in data visualization and the ability to present complex information in an easily understandable format. A critical thinker with excellent problem-solving skills and attention to detail. Knowledgeable about natural language processing and machine learning fundamentals. Proficiency in utilizing search engines, databases, and online research tools, with the ability to efficiently navigate complex information ecosystems and extract relevant insights. Experienced with project management tools and able to work effectively in a fast-paced environment. Capable of working independently while also being a strong team player. Adaptable and quick to learn new technologies and methodologies. Excellent communicator, able to convey technical insights to both technical and non-technical audiences. Passionate about improving user experiences and driving product enhancements. Basic understanding of, and passion for, generative AI technologies, including practical experience with prompt engineering and hands-on use of generative AI products and applications. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

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6 - 11 years

30 - 34 Lacs

Mumbai

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About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world s trade flow better, changing what s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that s fit for the future. We re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. Whats more, were reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer s door. About DP World Global Service Centre DP World s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change whats possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade. Designation: Director GSC finance Location : Navi Mumbai Reporting to: Head GSC Key Role Responsibilities: Operations Leadership Engage with stakeholders to understand business context & expectations to devise solutioning & target operating mode Define transition plan & drive effective transitions with clear milestones Define effective Shared service & process control measures Ensure all operational deliveries are managed as expected Ensure that accounting & payments to suppliers in time, reconciliation of bank and ledger accounts, reconciliation of inventory, and establishing effective control over collection from customers Ensure that all AR processes, including billing, revenue accounting etc are managed effectively Ensure that Internal & External audit requirements are met and proper validation of accounts & prepare monthly variance report. Ensure quality reviews of GSC deliverables are conducted Create active engagement with Users across the organization to establish a culture of identifying root causes for performance gaps, identifying suitable solutions, and deploying the same Establish relevant KPIs (GSC & Process Success) to generate ownership within the team Must come from BPO background and should be comfortable to work in US, Europe time zones. Transformation Leadership Identify opportunities of transformation in the process to enhance effectiveness Conduct process assessments to identify areas for improvement and recommend process changes. Drive best practices Creating, implementing and monitoring processes and procedures finance processes Collaborate with department heads and process owners to establish process improvement goals and targets and develop action plans to achieve them Drive digitization of processes Participate in new scope solutioning & transitions Support Business units to develop appropriate metrics to demonstrate Process efficiency and effectiveness Analyze process performance data to identify trends, patterns, and areas for improvement Manage interface between business and IT development teams and support in developing the right solutions when improving processes Stakeholder Management Interact with stakeholders & drive effective governance Develop and deploy relevant Performance Review cycle at different levels of the organization Manage escalations proactively Help to drive data driven decision making by providing insights to Business Performance through Dashboard Team Management Lead & monitor team Help to create a culture of Best Practice Adoption Skills & Competencies: Good Communication skills in English language, both oral and written. Experience in transition, setup & running offshored Finance operations Possess strong analytical skills & transformation experience Work flexible over-hours in close coordination with line manager covering situations where business requires urgent execution. Ability to work in a fast paced, time sensitive environment Detail oriented Professional and articulate communicator, Team player, Flexibility in work schedule, Aptitude for prioritization/multi-tasking Education & Qualifications: Must be Qualified Chartered Accountant with a minimum of 15 years of experience in F&A outsourcing / offshoring Should also be Six sigma Green belt/ Lean belt certified.

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8 - 13 years

25 - 30 Lacs

Pune

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We are looking for a highly skilled and experienced Data Engineer who focus on leading the development, and implementation of our Data Warehouse/Lakehouse solution, ensuring it serves as the foundation for scalable, high-performance analytics. Responsibilities: Lakehouse Design & Implementation: Lead the end-to-end development and deployment of a scalable and secure Lakehouse architecture. Define best practices for data ingestion, storage, transformation, and processing using modern cloud technologies. Architect data pipelines using ETL/ELT frameworks to support structured, semi-structured, and unstructured data. Optimize data modeling strategies to meet the analytical and performance needs of stakeholders. Evaluate and select appropriate cloud technologies, frameworks, and architectures. Experience: 8+ years of experience in data engineering, with a proven track record of implementing large-scale data solutions. Extensive experience with cloud platforms (AWS, GCP, or Azure), specifically in data warehouse/ lakehouse implementations. Expertise in modern data architectures with tools like Databricks, Snowflake, or BigQuery . Strong background in SQL, Python, and distributed computing frameworks (Spark, Dataflow, etc.). In-depth knowledge of data modeling principles (e.g., Star Schema, Snowflake Schema). Experience in enabling AI tools to consume data from the Lakehouse. About Aumni Techworks: Established in 2016, Aumni Techworks partners with its multinational clients to incubate and operate remote teams in India using the AumniBOT model. With a team of 250 and growing, our mission is to provide a quality alternative to project-based outsourcing. Benefits of working at Aumni Techworks : Work within a product team on cutting edge tech with one of the best pay packages. No politics, no bench, voice your opinion, flat hierarchy, and global exposure Work environment to re-live our fun college days (awarded as Best culture by Pune Mirror) Recharge frequently with Friday socials, dance classes, theme parties and monsoon picnic. Breakout spaces at the office Gym, Pool, TT, Foosball and Carrom Health focused Insurance coverage and get in shape with AumniFit (Do not miss our 4 PM plank!)

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5 - 10 years

10 - 15 Lacs

Navi Mumbai, Mumbai

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TaskUs is looking for Team leader to join our dynamic team and embark on a rewarding career journey Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team

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3 - 7 years

7 - 10 Lacs

Chennai

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Prepare and send invoices to customers/clients in a timely manner, adhering to the companys standard operating procedures (SOP). Maintain precise records of all incoming payments and reconcile any discrepancies against expected payments. Collaborate with business teams to ensure timely collection. Update daily, weekly, and monthly trackers, and prepare MIS reports related to revenue accounting and receivables. Assist in month-end and quarter-end closing activities, including the preparation of monthly accounts receivable accruals. Support year-end and interim audits. Prepare statutory filings pertaining to GST and TDS. Demonstrate knowledge of e-invoicing as per GST requirements. Handle and oversee the execution of investment transactions (redemptions and purchases) approved by the investment committee of the Board of Directors. Ensure proper accounting and computation of profit and loss (PL) of investments on a daily basis. Demonstrate proficiency in MS Office applications, particularly Excel. Qualifications and Skills: Education: M. Com or CA-Inter Experience: 3 to 7 years of relevant experience in revenue and investment accounting, excluding experience in outsourcing companies, KPOs, or BPOs. Accounting Knowledge: Strong understanding of revenue recognition principles, accounts receivable management, and investment accounting. Analytical Skills: Ability to analyse financial data, identify trends, and provide insights to support decision-making.

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1 - 3 years

3 - 5 Lacs

Pune

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Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. Your Role Project Management: Managing MBE-IAT process and leading the coordination between PC, Div and MBE team at GECIA. Leading the MBE - IAT project management and ensuring smooth transitions and effective change adoption. Developing and presenting project business cases, aligning objectives, benefits, costs, risks, and resource requirements with organizational standards. Successfully managing improvement projects, delivering tangible results. Managing relationships with stakeholders from different Product Companies and the division and incorporating their requirements into project objectives. Fostering faster/ on time data collection and alignment from PCs, by resolving their queries/ getting the queries resolved by MBE team. Ensuring that project stakeholders (divisional key representative), remain in control of all strategic directions and key decisions throughout the project lifecycle. Aligning and realigning the team to meet the yearly targets of developing ATMs. Highlighting red flags and risks with proposals of mitigation to the sponsors of the project. Team Collaboration: Leading team in Gecia that include members from cross-functional entities, fostering collaboration. Have a good healthy collaboration with PCs in IAT and the divisional team in Airpower Drive the project towards its objectives. To succeed, you will need Technical Expertise: Familiarity with the project domain, technical solution landscape, and understanding of the value, usability, and performance factors that need improvement. Basic knowledge on comprehension of test data, and their implications. Functional knowledge on understanding the way an oil lubricated screw compressor works, its key characteristics, performance parameters. Good Mechanical Engineering knowledge to understand a test standard and performance standard. Basic knowledge on MBE is an added advantage. Additionally, basic knowledge on Screw compressor package is an added advantage. Knowledge and Experience on IAT products is an added advantage. Cross-Functional Collaboration: Working on projects involving multiple functions or departments and navigating diverse stakeholder interests and requirements. Outsourcing and Partner Management: Working with development partners and managing external collaborations, ensuring effective communication and collaboration between all parties. Reporting and Governance: Leading the PTMs and provide holistic update to the stakeholders as per aligned frequency. Providing regular progress reports to the division, presenting project status, challenges, and mitigation strategies effectively. Budget Management: Maintaining control of the project budget, ensuring transparency in reporting and alignment with project objectives and organizational guidelines. Experience & Skill requirements: To be considered for the role of MBE Project Co-Ordinator, you should have the following experience and educational background: Demonstrated experience in successfully managing projects, preferably with a track record of delivering tangible results. Strong communication skills both written and verbal. Experience in developing and presenting project business cases, aligning objectives, benefits, costs, risks, and resource requirements with organizational standards. Previous experience working on projects involving multiple divisions or departments, with the ability to navigate diverse stakeholder interests and requirements. Proficiency in managing relationships with stakeholders from different divisions, incorporating their requirements and aligning them with project objectives. Strong leadership skills, particularly in leading teams that include members who were part of the initial project, fostering collaboration, and addressing resistance or skepticism. Screw compressor basic knowledge is essential. Familiarity with the project domain, technical solution landscape, and understanding of the value, usability, and performance factors that need improvement. Experience in conducting user research, designing interfaces, and testing for usability to ensure a positive user experience. Strong understanding of usability best practices and the ability to apply them effectively in software development projects. Experience in working with development partners and managing external collaborations, ensuring effective communication and collaboration between all parties. IAT products/ portfolio knowledge is an added advantage. Basic knowledge of MBE structure in Atlas Copco is advantageous. Software Skill Requirements: SharePoint, PowerBi, project management software, such as MS Project or similar tools, would be advantageous. Additionally, proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) for creating reports and presentations is mandatory. Personality Requirements: To excel in the role of MBE Project Coordinator, you should possess the following personality traits: Pragmatism: Ability to critically evaluate business requirements and make informed decisions about scope management, prioritization, and project focus. Resilience: Capacity to handle challenges, setbacks, and ambiguity with a positive and solutions-oriented mindset. Influence and Persuasion: Strong interpersonal skills to influence and align stakeholders towards the mission and vision of the project, overcoming resistance or conflicts effectively. Adaptability: Willingness to navigate diverse cultures, understand the nuances, and foster a collaborative environment where everyone can work together effectively. Strategic Thinking: Ability to maintain a high-level understanding of the project while simultaneously managing detailed plans and progress towards project targets. Delegation and Follow-Up: Strong delegation skills to distribute tasks effectively among team members and ensure timely completion, while providing appropriate support and follow-up. Excellent Communicator: Exceptional verbal and written communication skills in English, with the ability to convey complex information clearly and concisely to various stakeholders. In return, we offer you An excellent culture Ample opportunities for professional development New challenges and opportunities to learn every day A culture that is known for respectful interaction, ethical behavior, and integrity Drive your Career, Explore Opportunities, Realize your Passion Have multiple interactions with different stakeholders internally and externally Potential to see your ideas realized and to make an impact on interesting projects Plenty of opportunities to grow and develop A Pivotal Role with a large group of people management

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1 - 3 years

4 - 6 Lacs

Bengaluru

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We are looking for a hands-on, user-obsessed Product Manager to lead the development, optimization, and expansion of our Shopify-based platform. You will be the driving force behind feature ideation, UX improvements, and technical implementation working closely with cross-functional teams and outsourced developers to build a product that meets the real-world needs of our B2B customers. Role & responsibilities Own and improve the user experience across the website focusing on intuitive navigation, clean layout, and optimized B2B buyer flows. Define, prioritize, and manage the product roadmap aligned with business goals and customer feedback. Lead feature development from ideation to launch — including specs, wireframes, QA, and deployment. Collaborate with external Shopify developers or agencies to implement new features and resolve technical issues. Leverage Shopify’s core and advanced functionalities (custom pricing, sample requests, account-based views) to enhance platform capabilities. Use tools like Google Analytics, Hotjar , and Shopify reports to track performance, user behavior, and adoption of features. Monitor and improve critical site metrics — including engagement, bounce rate, conversion flow, and reordering frequency. Coordinate cross-functionally with logistics, sales, and support teams to turn operational needs into digital tools and features. Keep up with the latest Shopify ecosystem developments and recommend strategic improvements or integrations.

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1 - 10 years

4 - 5 Lacs

Mumbai

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Your role will involve managing and coordinating the purchase of goods and services on behalf of JLL. You will be responsible for making key decisions about stock control, preparing annual budgets, scheduling expenditures, analysing variances; initiating corrective actions. Following would be your key deliverables: Managing procurement information, systems and ensuring Implementation of proper Procurement process. Managing procurement staff, suppliers, SLAs. Effective proactive liaison with other departments as necessary to forecast and plan to meet the supply and demand with relevant quality. Negotiating and administration of purchasing, manpower & AMC contracts. Administration and reporting as necessary Development and management of Outsourcing strategy Ensure vendor statutory compliances Carrying out Procurement & Store audits Liaising with site store departments to have effective stock control. Managing and administering the supplies contracts. Conducting bidding process / RFP floating if required. Defining specifications of services / good in consultation with Operations teams. Maintaining good relationships with supplier. Maintaining database of vendors / suppliers category wise Receive invoices from vendor and update in invoice tracker Prepare invoice stamp, review correctness of invoices, and obtain approval from property manager before sending to back office team for booking in accounting software. Process vendor payments and conduct vendor reconciliation twice a year with balance confirmation from vendors You will be responsible to accurate generation of common area maintenance, utility and other invoice, collection, updating in accounting software. Ensure the preparation of year-end expense reconciliation reports and monitor tenant collections/credits. Monitor collections and coordinate default proceedings Prepare all financial reports and review with Compliance and Liaisoning Manager. Assist in annual budget preparation and year-end recoveries.

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5 - 11 years

6 - 10 Lacs

Navi Mumbai, Mumbai

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What We Offer: So what does an Operations Manager really doThink of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it s time to imagine what it s like being an Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the world s most disruptive companies We believe our Frontline employees come first, always. At TaskUs, leaders eat last--in other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. That s probably why we re ranked 40th on Glassdoor s 2019 100 Best Places to Work list. A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, you ve found it. We exist to make the world s best companies better. We aim to have fun while doing it. So what does an Operations Manager really doThink of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it s time to imagine what it s like being an Operations Manager. Imagine yourself going to work with one thing on your mind: that in most companies, it s all about the KPIs but in TaskUs it s all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As Operations Manager, you are also responsible for making sure that KPIs are being met consistently. You need to come up with ways in which to effectively make each employee reach their best potential. With this, you must also be creative because you need to devise effective plans on how to make each employee reach their target. As a leader, you must also gain the trust and respect of your employees because let s face it -- how can you lead when people don t believe youYou need to be able to reach out to them, drop by their workstations, have short chit-chats, and make them feel important. You need to be able to identify their strengths and weaknesses, take advantage of them and assign them tasks that will help them work on their weaknesses and showcase their talents. This way, you are able to manage relationships better and develop people at the same time. Do you have what it takes to become an Operations ManagerRequirements: So, what is it we re looking forWell, since this is an Operations Manager post, we d need someone who already has the skills to even call themselves a Manager! In other words, someone who has at least three years of related working experience, preferably someone who already knows how the system works -- specializing in a customer experience operations and management. We need someone who s responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. We need someone who can multitask and work in a fast-paced environment. Someone who can lead and is great in analyzing situations and data. TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world s most innovative companies. Listed as one of Glassdoor s 100 Best Places to Work , USA Today s Best Company Cultures and Best Companies for Women by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do. TaskUs has been recognized as one of the Inc. 500 Fastest Growing Private Companies in America for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world s largest private equity firm, Blackstone. TaskUs currently has over 15,000 employees and offices across the U.S., Philippines, India, Taiwan, and Mexico. TaskUs, Inc. is an equal opportunity employer How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

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5 - 14 years

9 - 10 Lacs

Gurgaon

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What We Offer: So what does a Workforce Planner really doThink of yourself as the leader who ensures staff optimization by ensuring you have adequate resources to meet demand; and keep a close eye and resolve concerns on schedule adherence, service levels, absenteeism, and other applicable service and efficiency metrics. You will have the foresight in preparing for voice and non-voice volume seat occupancy, average handle time, and other factors that measure productivity and campaign performance. So not just anyone is qualified for this role. We make sure we get the best of the best, and ensure our employees are top notch! It s time to imagine what it s like being a Workforce Planner. Imagine that you re an orchestrator, aligning with numerous programs to optimize employee productivity; coordinating with training and talent acquisition to forecast and manage staffing needs; and collaborating with IT to customize information systems - to help supervise fiscal activities within your team. You will monitor the accuracy of billing procedures for all clients within the site; identify strategies to improve campaign processes and opportunities to increase profitability. As you tackle your new tasks for the day, you know that it will lead to one thing: you must be effective in driving staffing forecasts that are best for our people and our business. As a Workforce Planner, you will coordinate with operations, clients, and client services to be able to gather all the relevant data related to forecasting and calculation of program requirements. Along with this, you will be in charge of maintaining a roster of staff with accurate employee details which includes availability, preferences and skills. What elseYou will publish over/under snapshots, and create action plans that would either address any staffing gaps or minimize overages. You will be responsible for inputs in the online capacity plan tool in ensuring that the seating plan is accurate and adequate to meet operational needs. So, do you have what it takes to become a Workforce PlannerRequirement Here s what we re looking for: We are looking for someone with BPO Operations background and at least 2 years of experience in Workforce Planning - preferably with expertise in Forecasting, Capacity Planning and Scheduling, and Real Time Management. We need someone who has the ability to manage multiple, complex, ongoing tasks and projects. Someone who has a high attention to detail and has a strong desire to optimize procedures and processes. We re in search for someone who is proactive when it comes to making decisions, as well as solving problems. We need someone who is proficient in statistical analysis and possesses good computer and software skills. Someone who has the ability to read trends and project those into future forecasts. Someone who has a working knowledge of database applications such as MS Office (Excel, Outlook, Powerpoint), or the ability to learn technology very quickly. Lastly, we d be eager to speak to you if you have strong verbal and written communication skills; a high achiever and self-starter. About TaskUs: TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world s most innovative companies. Listed as one of Glassdoor s 100 Best Places to Work , USA Today s Best Company Cultures and Best Companies for Women by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do. TaskUs has been recognized as one of the Inc. 500 Fastest Growing Private Companies in America for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world s largest private equity firm, Blackstone. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

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2 - 3 years

4 Lacs

Navi Mumbai, Mumbai

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What We Offer: NA How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

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5 - 10 years

7 - 11 Lacs

Mumbai

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Job Purpose Expedite, Manage & Control the overall process for Bought Out / System-Electrical / Hydraulic/Manufacturing Outsourcing / Manufacturing components and ensure the overall On Time Delivery in line with the Contractual requirement of the Purchase Order. The position is based in Navi Mumbai (India) Key Responsibilities Under the direct responsibility of Procurement Scheduling Manager and in collaboration with all internal stakeholder & External Suppliers, schedulers are expected to perform a variety of specific tasks: Schedulers: Provides guidance on any activity that affects capacity required to achieve the short term production volume, which would include making recommendation to the business unit manager on the need to run overtime to achieve the production requirements. Identify root causes to issues and recommend corrective actions affecting ability to run the short term production plan. Provide information as necessary to track I trend customer service, inventory and performance metrics. Ensure Fulfillment of Company KPI for On Time Delivery higher than 95% Interact with Supplier post order placement for. Kick of Meeting / Schedules / Approval of Inspection Plan. Status Review, Monitoring & Control of activities at supplier. Resolve Technical Queries. Initiate visit to suppliers on a periodic basis to verify the status of progress / review and initiate corrective / mitigating action. Coordinate with QA for arranging Inspection & initiate the shipment after QA clearance. Coordinate with Stores / Project Manager/Shipping and logistic team for collection / dispatch to locations. Preparate Reports for submission to All internal and external Stake holder on prescribed forms. Notify key stake holders in a timely manner if delivery of a critical equipment is going delayed. Participate in project meetings to provide manufacturing & delivery updates. Providing inputs for improving future material management in order to have better control plans and procedures. Assist in defining, implementing, maintaining, and developing continuous improvement initiatives to Improve QCD Quality Cost Delay Prepare REX for future improvements. Other duties as assigned. Education & Experience 5 to 10 years experience in Procurement Function for Bought Out from Related Industry / Original Equipment Manufacturer, Auto Industry etc. Bachelor of Engineering (Mech / Electrical) preferred. APICS, or a Certified Supply Chain Professional (CSCP) credential as a plus. Background, Skills and Competencies Practical expertise in office systems such as Excel, word and ERP tools such as SAP. At ease in a matrix organization Analytical mindset, ability to formalize, structure and great rigor in work, particularly in terms of meeting deadlines. Attention to detail and comfort in analysis of situation at Vendors place. Highly developed positive critical sense: ability to assess the relevance of data and to cross-check/contextualize it with other information to verify its plausibility Ability to take initiative, Agility in a changing professional environment Diplomacy, good communication skills, both oral and written, and ease in dealing with all types of interlocutors Very good team spirit and willingness to contribute to the team, Reliability, integrity, honesty, discretion. Comfortable with an international environment and multicultural aspects Fluency in English, both written and spoken. Fluency in other languages is a plus John Cockerill offers you career and development opportunities within its various sectors in a friendly working environment. Do you want to work for an innovative company that will allow you to take up technical challenges on a daily basis We look forward to receiving your application and to meeting you!

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1 - 7 years

4 Lacs

Bengaluru

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About Alorica India: Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that s just a very technical way of saying what we really do, which is to make lives better one interaction at a time. 100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It s our privilege to partner with the world s largest and most respected brands embracing every day and every challenge with Passion, Performance, and Possibilities. The world s largest provider of customer experiences to North American consumers. 14 Countries. 100 Locations. Over 100,000 Employees. One Planet (for now). We Serve More than 200 Major Clients Worldwide, Including: 4 of the top 5 wireless providers 4 of the top 8 healthcare companies on the Fortune 500 4 of the top 10 banks on the Fortune 500 5 of the world s largest retailers 4 of the top 10 largest car manufacturers 10 of the top 20 regulated utility companies 3 of the 5 largest technology companies Freshers to 5yrs of experience with Customer Support Experience in an International Voice Process. The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels. Candidates who have experience into domestic Voice Process can be considered as freshers. Provide customer support and resolve customer queries via call. Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed. Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues. Candidate should be flexible to work in 24*7 environments (US Shift).

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5 - 7 years

7 - 8 Lacs

Mohali

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About Alorica India: Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that s just a very technical way of saying what we really do, which is to make lives better one interaction at a time. 100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It s our privilege to partner with the world s largest and most respected brands embracing every day and every challenge with Passion, Performance, and Possibilities. The world s largest provider of customer experiences to North American consumers. 14 Countries. 100 Locations. Over 100,000 Employees. One Planet (for now). We Serve More than 200 Major Clients Worldwide, Including: 4 of the top 5 wireless providers 4 of the top 8 healthcare companies on the Fortune 500 4 of the top 10 banks on the Fortune 500 5 of the world s largest retailers 4 of the top 10 largest car manufacturers 10 of the top 20 regulated utility companies 3 of the 5 largest technology companies Freshers to 5yrs of experience with Customer Support Experience in an International Voice Process. The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels. Candidates who have experience into domestic Voice Process can be considered as freshers. Provide customer support and resolve customer queries via call. Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed. Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues. Candidate should be flexible to work in 24*7 environments (US Shift).

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3 - 7 years

6 - 10 Lacs

Hyderabad

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Candidate with payroll experience Good communication Skill and customer handling experience Knowledge of ERP will be added advantage Need to have basic knowledge of MS Office Word, Excel & PPT Should be ready to work in any shift Commerce background is preferred Candidate with payroll experience Good communication Skill and customer handling experience Knowledge of ERP will be added advantage Need to have basic knowledge of MS Office Word, Excel & PPT Should be ready to work in any shift Commerce background is preferred

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10 - 12 years

10 - 12 Lacs

Faridabad, Noida

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Role & responsibilities Vendor Development & Management: Identify, develop, and onboard reliable outsourcing suppliers for specialized apparel and textile job work such as embroidery, chemical laces, handcrafts (adda work), printing, dyeing, and washing processes . Maintain a robust vendor database and build long-term relationships with key suppliers. Negotiate pricing, lead times, and contract terms to ensure cost efficiency and quality assurance. Monitor and assess vendor capabilities, ensuring they meet compliance and buyer requirements. Market Trends & Innovation: Conduct market research to stay updated with latest garment trends, innovative manufacturing techniques, and new processing machinery . Work closely with design and product development teams to integrate new techniques and designs into the production process. Implement innovative solutions to enhance efficiency and differentiate the company's offerings from competitors. Supplier Performance Assessment: Establish and implement a supplier evaluation system , conducting quarterly performance reviews based on quality, cost, and delivery efficiency. Address quality issues by coordinating with internal Quality Assurance, Merchandising, and Production teams. Ensure vendors meet buyer sustainability parameters and follow ethical sourcing guidelines. Price Negotiation & Cost Reduction: Lead cost negotiations with suppliers to achieve cost savings while maintaining quality standards. Implement cost control strategies to reduce procurement expenses by at least 15% . Optimize outsourcing costs without compromising the quality, timeliness, or compliance of production. Documentation & Compliance: Ensure all purchase orders (POs), contracts, invoices, and payments are accurately processed and documented. Coordinate with transporters and logistics teams for timely material movement between vendors and the factory. Maintain compliance with buyer sustainability and ethical sourcing requirements for all outsourced processes. • Stakeholder Collaboration: Work closely with internal teams (Merchandising, Quality Control, Production, Planning, and Logistics) to ensure smooth outsourcing operations. Address and resolve any development or quality-related concerns with vendors efficiently. Collaborate with buyers when necessary to provide updates on outsourced production and quality standards.

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2 - 5 years

4 - 7 Lacs

Gurgaon

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MattsenKumar Services Pvt. Ltd is looking for Associate, Customer Service Representative to join our dynamic team and embark on a rewarding career journey. Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner. Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty. The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns. Good communication, interpersonal, and problem-solving skills are essential for this role.

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2 - 5 years

4 - 7 Lacs

Gurgaon

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Obtain and maintain a thorough understanding of the accounting records, Treasury and GL management. Financial reporting and general ledger structure. Good knowledge of Statutory compliances viz., GST, TDS and other applicable laws in a Company. Ensure an accurate and timely monthly, quarterly and year end close. Ensure the timely reporting of all monthly financial information. Ensure the accurate and timely processing of positive pay transactions. Coordination with Client for closure of month end and MIS reporting. Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy. Support bookkeeping and tax services, as well as special projects to our clients and provide internal accounting solutions as needed. Process month and end year process, accounts payable/receivable, cash receipts, general ledger, payroll and budgeting, cash forecasting, revenue and expenditure variance analysis, capital assets reconciliations, account statement reconciliations, fixed asset activity, debt activity etc . Responsible for timely closure of GL reconciliations. Education: Bachelor s degree in Accounting, Finance, or a related field required. Minimum of 2-4 years of experience in business tax compliance and consulting, Proven experience in managing a team of tax professionals.

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Exploring Outsourcing Jobs in India

Outsourcing has become a prominent industry in India, with many companies leveraging the country's skilled workforce and cost-effective solutions. Job seekers looking to enter the outsourcing market in India have a wide range of opportunities to explore. In this article, we will delve into the outsourcing job market in India, top hiring locations, salary ranges, career paths, related skills, and common interview questions.

Top Hiring Locations in India

  1. Bangalore - Known as the Silicon Valley of India, Bangalore is a hub for outsourcing companies in various industries.
  2. Mumbai - The financial capital of India, Mumbai offers numerous opportunities in outsourcing, particularly in finance and technology sectors.
  3. Pune - With a growing IT sector, Pune is a thriving location for outsourcing roles, especially in software development.
  4. Hyderabad - Hyderabad has emerged as a major outsourcing destination, particularly for tech and pharmaceutical companies.
  5. Chennai - Chennai is a popular location for outsourcing roles in IT, healthcare, and manufacturing sectors.

Average Salary Range

The salary range for outsourcing professionals in India varies based on experience and skill level. Entry-level positions may start from ₹3-6 lakhs per annum, while experienced professionals can earn upwards of ₹15-25 lakhs per annum.

Career Path

A typical career path in outsourcing may include roles such as Junior Analyst, Senior Analyst, Team Lead, Project Manager, and eventually moving into higher leadership positions such as Director or Vice President.

Related Skills

In addition to outsourcing expertise, professionals in this field may benefit from skills such as project management, data analysis, communication, problem-solving, and technical proficiency in relevant tools and software.

Interview Questions

  • What do you understand by outsourcing and why do companies opt for outsourcing? (basic)
  • Can you explain the difference between onshore and offshore outsourcing? (basic)
  • How do you ensure quality control in an outsourced project? (medium)
  • What are the key challenges you have faced while managing outsourced teams? (medium)
  • How do you handle conflicts or disagreements with the outsourcing vendor? (medium)
  • Can you provide an example of a successful outsourcing project you have managed in the past? (advanced)
  • How do you evaluate the performance of an outsourced team? (medium)
  • What steps would you take to mitigate risks in an outsourced project? (advanced)
  • How do you ensure data security and confidentiality when working with outsourcing partners? (medium)
  • What metrics do you use to measure the success of an outsourcing project? (medium)
  • How do you ensure effective communication with an outsourced team located in a different time zone? (medium)
  • Can you discuss a time when an outsourced project did not go as planned and how you handled it? (advanced)
  • What strategies do you use to build strong relationships with outsourcing vendors? (medium)
  • How do you prioritize tasks and allocate resources in an outsourced project? (medium)
  • Can you explain the impact of cultural differences on outsourcing relationships? (medium)
  • How do you stay updated with industry trends and best practices in outsourcing? (basic)
  • What legal considerations should be taken into account when outsourcing work to a third-party vendor? (advanced)
  • How do you ensure compliance with regulatory requirements in outsourced projects? (medium)
  • Can you discuss a time when you had to negotiate terms and pricing with an outsourcing vendor? (medium)
  • How do you handle performance issues or underperformance from an outsourced team member? (medium)
  • What role do technology and automation play in improving outsourcing processes? (medium)
  • How do you handle changes in project scope or requirements in an outsourced project? (medium)
  • Can you discuss the importance of establishing Service Level Agreements (SLAs) in outsourcing contracts? (medium)
  • How do you measure the ROI of outsourcing initiatives within an organization? (medium)

Closing Remark

As you explore opportunities in the outsourcing job market in India, remember to showcase your expertise, adaptability, and problem-solving skills during the interview process. With thorough preparation and confidence, you can position yourself as a valuable asset in this dynamic industry. Good luck!

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