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2.0 - 7.0 years
4 - 9 Lacs
Chennai
Work from Office
ADP Pvt. Ltd. is looking for Application Developer to join our dynamic team and embark on a rewarding career journey. Design, develop, and maintain software applications to meet business needs and requirementsTroubleshoot and resolve technical issues as they arise, and provide creative solutions to complex problems. Write high - quality, maintainable code that adheres to best practices and industry standards. Participate in the testing process to ensure applications are functioning as expected and meet quality standardsWork effectively with cross - functional teams, including designers, project managers, and other developers, to deliver projects on time and to specificationsKeep up - to - date with the latest developments and trends in software development and apply new technologies and techniques as appropriateCreate and maintain technical documentation, including user manuals and training materials, to support ongoing operations
Posted 3 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai
Work from Office
Global Business Services Advisory The Global business services advisory practice advises clients to develop and implement services globalization and management strategies. The goal of the practice is to provide clients with the full suite of capabilities required to provision services and drive high value, sustainable transformation in their business services models. The group serves leading Indian and International clients with distributed operations globally and works as an integrated team spread across KPMG member firms globally. Some of the group s key services include: EBITDA Improvement Location Selection Finance Function Optimization Business Plan Development Shared Services Design and Implementation Outsourcing Strategy and Program Management Organization Restructuring Third party vendor selection and contracting Managed services deal architecture, design and transition management KPMG India is one of the fastest growing firms and is focused on delivering deep insights in Industrial Markets, Healthcare, Transportation & Logistics, Power Utilities, Telecom, Media & Entertainment, Consumer Products, Financial Services and IT/ITeS. Skills Required Strong analytical and problem solving skills Ability to build complex financial models and business cases Experience of executing projects in the area of shared services and outsourcing, frame strategy / feasibility phase to design and implementation Excellent knowledge of any one of the processes finance, procurement, HR, IT operations Relevant knowledge of various sourcing models and related leading practices Strong presentation skills, both oral and written, to clearly communicate solutions and recommendations to the client Excellent communication skills and ability to interact with senior clients (CXO level) Collaborative work-style and ability to work in a team Ability to multi-task and work within demanding timelines Responsibilities Assist clients in designing and implementing the right sourcing model, including but not limited to shared services, outsourcing and global business services models Assist clients throughout the entire spectrum of Shared Services transformation journey including feasibility study, business case analysis, target operating model design, FTE sizing, location selection, SSC design and build out support, service management support, transition management, process review and continuous improvement Assist clients in taking the most effective outsourcing decision through RFP development, vendor evaluation, contract negotiation, portfolio rationalization, benchmarking and end-of-term support Act as a team leader on client-facing projects and take full responsibility of planning, resourcing and delivery; guide the team in every phase of the project and ensure the delivery meets client expectation Assist with designing proposals for large managed services pursuits Effectively engage with client counterpart in discussions related to the project delivery and provide new perspectives / insights Assist in and contribute to various firm level initiatives, including business development, development of tools and methodologies, thought leadership materials and points of view Monitor performance of team members and provide constant guidance, constructive feedback and opportunities to explore new areas Network to build professional relationships within and outside the Firm .
Posted 3 weeks ago
6.0 - 8.0 years
8 - 10 Lacs
Chennai
Work from Office
Job Description Product Marketing Manager Job Title: Product Marketing Manager, India Department: ADP ESI Marketing Industry: Human Capital Management Software and Services Solutions Language Skills: English fluency Job Description ADP is a comprehensive provider of cloud-based human capital management (HCM) solutions that unite HR, payroll and time, and a global leader in business outsourcing services, analytics, and compliance expertise. India is an important contributor to ADP s global growth strategy. As Product Marketing Manager for ADP India, you ll be a key member of our APAC Marketing team and play a critical role in ensuring the success of a companys products and services by developing and executing effective marketing strategies that drive product and services adoption and contribute to building brand equity, driving business value and revenue growth. The successful candidate will demonstrate a strong combination of education, marketing expertise, product knowledge, communication skills, analytical skills, collaboration skills, creativity, and project management skills with a focus on Human Capital Management domain. What You ll Do: Define the product positioning: Based on the research, define the products unique selling proposition (USP) and positioning in the market. Identify the key benefits and features of the product that resonate with the target audience. Develop messaging and content: create compelling messaging that communicates the products value proposition to the target audience. Develop content such as product videos, demos, whitepapers, and case studies that help educate and persuade potential customers. Collaborate with cross-functional teams: work closely with product development, product managers, sales teams, and other stakeholders to ensure that the product messaging is consistent across all channels. Work closely with the sales team to create sales enablement materials and ensure that they are trained to effectively sell the product. Work with Central marketing on translation and localization of global product related content and sales tools Launch and promote the product: Create and execute go-to-market strategies to launch and promote the product including developing marketing campaigns, creating product collateral, and collaborating to events and webinars. Analyze and optimize: Analyze performance of product marketing assets and use data insights to optimize future product marketing strategies. Monitor key performance indicators (KPIs) such as product adoption, revenue, and customer feedback to measure the success of the product marketing efforts. Work with regional sales and customer success teams to identify customer use cases and capture these into compelling content including written case studies, blogs, customer win press releases and customer testimonials. Evangelize ADP s value proposition with customers, partners, press and via social media and promote ADP s thought leadership and brands. Conduct market research: deeply understand the market, competition, and target audience. Conduct market research to gather insights and data that inform product positioning and marketing strategies. Who You Are: A bachelors degree in marketing, business, computer science or a related field, MBA or master s degree preferred. Minimum 6-8 years of experience in product marketing and/ or product management in an enterprise B2B or SaaS environment. Experience in HCM or payroll considered an advantage. Marketing expertise: an experienced product marketer with a strong understanding of product marketing principles and tactics, including market research, segmentation, positioning, messaging, and branding. Product knowledge: deep understanding of a companys products or services, as well as the market and competition. Communication skills: Excellent communication skills, both written and verbal. Strong analytical and synthesizing skills to translate technical content into compelling, value-based messages. Demonstrated ability to articulate a product value proposition and create compelling messaging that resonates with the target audience. Excellent presentation skills essential. Analytical skills: highly skilled at analyzing data and making data-driven decisions. Deep comfort with metrics and KPIs, and able to use tools CRM, marketing automation and BI tools. Collaboration skills: Work closely with cross-functional teams, including product development, product managers, sales teams, and designers. Ability to build strong relationships and communicate effectively with all stakeholders. Creativity: be creative and innovative, constantly coming up with new and effective ways to promote the product and engage the target audience. Project management skills: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a high activity, dynamic environment. Penchant for delivering on time with high attention to detail and quality. Demonstrated ability to work individually on projects while collaborating with and supporting other team members. Behavioral characteristics: intellectually curious, passionately persistent, resilient and tenacious - always learning and bravely tackling new challenges. Technical competencies: Salesforce, Microsoft 365, Tableau, Google Analytics, Workfront, LinkedIn. Other MarTech, content creation or productivity tools are considered an advantage. Language skills: English fluency required; other Asian language proficiency considered advantageous. Travel Needs: Must be able to travel in the APAC region as well as in Europe and USA. A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. Weve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition Ethics at ADP:
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Ahmedabad
Work from Office
Job Description IT Services we offer: ERPNext implementations & workflow automation Target Clientele: India: 50 Cr+ Turnover Corporates, Overseas: Direct clients and IT companies for outsourcing model. Prospect & Pipeline Building: Identify and qualify leads across LinkedIn, Freelancer, and other B2B channels for all three services. Outbound Outreach: Manage personalized messaging campaigns to CIOs, IT managers, and digital transformation decision makers. Consultative Selling: Understand client pain points and present tailored solutions, build long term relations Product Demos & POCs: Coordinate and deliver live demos or proof of concepts (in coordination with our consultants/devs) to showcase ROI and technical fit. Proposal & Contract Management: Generate customized proposals for solving exact problem statement from the provided templates. Sales Operations & CRM: Maintain up to date records in CRM track follow-ups, deal stages, forecast monthly/quarterly targets, and optimize funnel metrics. Cross functional Collaboration: Partner with delivery teams to ensure smooth handover, clarify scoping, and secure customer satisfaction. Market Intelligence: Monitor competitor offerings, pricing trends, and emerging process automation tools to refine value propositions. Reporting & Continuous Improvement: Deliver weekly sales reports, analyze win/loss data, and propose process optimizations for higher conversion rates. Thought Leadership & Events: Represent our brand at virtual/in person industry events, webinars, and workshops. Key Skills Proven IT Sales Track Record: Minimum 3 years experience in selling B2B IT services, consistently meeting or exceeding quotas. ERP Sales Experience: Direct experience selling ERP solutions (ERPNext, SAP, Oracle, etc.) in fixed price or hourly models. Platform Savvy: Demonstrable success sourcing and closing deals via LinkedIn and Freelancer/Upwork. Global Sales Exposure: Comfortable managing cross border deals, understanding cultural nuances, and navigating international procurement cycles. Process Driven: Strong affinity for sales systems pipeline management, forecast hygiene, playbooks, and KPI rigor. Technical Aptitude: Ability to grasp core concepts of ERP and workflow engines, positioning them as business impact tools. Consultative Communication: Exceptional presentation, negotiation, and relationship building skills. CRM & Sales Tools: Hands on with ERPNext, Odoo, HubSpot, Zoho CRM, Salesforce, or similar; adept at leveraging analytics for decision making. Forward Thinking & Self Starter: Thrives in a lean startup environment, proactively identifies new revenue streams, and isn t afraid to roll up their sleeves. Education & Languages: Bachelor s in Business/IT or equivalent; excellent English (written & spoken); additional languages a plus.
Posted 3 weeks ago
10.0 - 15.0 years
11 - 15 Lacs
Hyderabad
Work from Office
We are looking for an experienced and results-driven Senior Manager - IT Support Services to establish and lead our global IT Service Desk and Remote Desktop Support operations, based in India. This role will be critical in building the function from the ground up and ensuring seamless 24/7 support across multiple time zones and languages. The successful candidate will be responsible for delivering high-quality end-user support, driving continuous improvement, and leading a team of IT professionals to enhance business productivity. In addition to managing the IT Service Desk and RDS teams, this role will also oversee Onsite Support Services in location, including the management of end-user computing devices, peripherals, and local infrastructure. Responsible for coordinating local IT Field Services, ensuring timely resolution of hardware issues, supporting office IT setup, and maintaining equipment standards and inventory across the site. The ideal candidate is a strong people leader, a clear communicator, and a strategic thinker with a proven track record of managing global IT support operations. A solid understanding of desktop and infrastructure technologies is essential, along with a hands-on, can-do approach when the situation calls for it. Key Responsibilities Leadership & Team Management Lead, mentor, and develop a high-performing team of IT Service Desk and Remote Desktop Support professionals. Build a positive, performance-driven team culture with a focus on customer satisfaction and continuous improvement. Drive recruitment, onboarding, training, and performance management for support staff. Operational Oversight Ensure reliable 24x7x365 Service Desk operations supporting global users. Oversee Remote Desktop Support delivery for both hardware and software issues, ensuring SLAs and KPIs are consistently met or exceeded. Oversee Onsite Support Services in the MTIC location. Implement ITIL-based practices for Incident, Request, and Knowledge Management. Process & Service Improvement Identify and implement process improvements, automation opportunities, and self-service initiatives to improve efficiency and end-user experience. Develop and maintain SOPs, knowledge base articles, and service documentation. Stakeholder & Vendor Management Collaborate with cross-functional teams, including Infrastructure, Security, Applications, and regional IT teams to ensure aligned service delivery. Manage relationships with third-party vendors and outsourcing partners, where applicable. Stakeholder & Vendor Engagement Collaborate with cross-functional IT teams, including Service Desk, Infrastructure, Security, and Applications. Manage relationships with software vendors and strategic partners for tool implementation and support. Reporting & Analytics Produce regular reports and dashboards on service performance, customer satisfaction (CSAT), incident trends, and resource utilization. Present actionable insights and strategic recommendations to senior leadership. Qualifications & Experience Bachelor s degree in Computer Science, Information Technology, or a related field. Master s degree or MBA is a plus. 10+ years of progressive experience in IT Support Services, with at least 5 years in a leadership or senior management role. Demonstrated success in managing 24/7 Service Desk operations and offshore support teams. Strong knowledge of ITSM tools (eg, ServiceNow) and ITIL framework (ITIL certification preferred). Experience with global support delivery models and remote desktop support technologies. Proven experience in managing operational metrics, service reporting, and continuous service improvement. Key Skills Exceptional leadership and people management skills. Strong communication and stakeholder engagement skills. Analytical and data-driven mindset with excellent report writing abilities. Customer-oriented, EUX approach with a commitment to delivering high-quality IT support services.
Posted 3 weeks ago
8.0 - 9.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Bachelors degree in Engineering/IT or MBA or an equivalent combination of education and experience . With Technology becoming an integral part of our life and business, we re looking for Tech professionals to help us deliver our business outcomes. The team is primarily responsible for working on IT landscape assessments, creating digital strategy and roadmap, project management, energy management and optimization, working with industry 4.0 aspects (primarily in data collection and transmission). In addition, the team also works on marketing aspects such as responding to RFPs, RFI, creating though leaderships and related areas. Key Skills Required Excellent communication skills and willingness to fit in a collaborative and high value consulting work environment Ability to collaborate with teams to understand business challenges, innovate solutions and drive end to end project and program management. 5 to 7 min years of techno-functional hands-on experience. On technology side; strong understanding of Information Technology business, synergies between technology, Industry 4.0, landscape mapping, designing and defining strategy and roadmap. Ability to manage delivery and help in building business. The Candidate Deep understanding of IT, as well as IT s role in enabling GCC growth On technology side; strong understanding of business and Information Technology and synergies between technologies. Governance and Support models - Outsourcing models, IT Operating model, IT financial management, IT delivery models etc. Experience in concept note, approach note and proposal development in M&A Technology related service offerings Prior consulting experience will be an advantage Key Responsibilities: Flexibility to travel to client locations in India/ abroad for client meetings as well as engagement delivery Work closely with peers and seniors across service offerings and functional competencies Ability to handle conversations with senior and mid-level management across functions Strong oral and written communication skills Strong visualization skills to build presentations and communicate with senior stakeholders Ability to think out of the box/ non-conventional solutions in a rapidly evolving situation Core consulting skills including presentation skills (MS Visio, MS PowerPoint, MS Excel, MS Project), story boarding etc. Critical problem solving and troubleshooting skills with the ability to exercise mature judgment
Posted 3 weeks ago
2.0 - 9.0 years
25 - 30 Lacs
Gurugram
Work from Office
What We Offer: NA How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .
Posted 3 weeks ago
7.0 - 11.0 years
16 - 17 Lacs
Pune
Work from Office
Senior Analyst, Payroll Job Description Summary Overview Manages the accurate and timely delivery of payroll globally This includes accounting, distributing and outsourcing the preparation of taxes and deductions, maintaining payroll records, preparing reports for management, preparing and distributing pay information to employees, and vendor management Responsible for establishing the right KPIs and for tracking performance against them Role Maintains documentation of Service Level Agreements and reviews for accuracy Enters and reviews data inputs to the payroll register Executes administrative activities to support payroll planning and implementation Performs systems testing related to processing special payments or software updates Coordinates information sharing with vendors in accordance with established procedures and reporting requirements Resolves technical and general employee inquiries All About You Demonstrated the ability to deliver consistently accurate and timely payroll data Demonstrated knowledge of the payroll service delivery model and key procedures and systems Demonstrated success handling employee inquiries"
Posted 3 weeks ago
4.0 - 7.0 years
7 - 11 Lacs
Pune
Work from Office
Analyst-Project Management & Metrics Job Description Summary Team Overview Implement a managed services function to drive standard, consistent, compliant, transparent, scalable and well-controlled oversight of Intragroup Company Agreements (ICAs) that align with Mastercards business operations reality, regulatory obligations and expectations, and tax/transfer pricing policy - globally and consistently. Job Role Oversee governance and control metrics for the entire lifecycle management of Intragroup agreements (ICAs) within the organization. All about you /Skillsets: Project management skills to ensure on-time delivery Good communication skills for coordinating globally Ability to design metrics, dashboards, and analyze data Any background in drafting and reviewing intercompany agreements is advantageous - Experience in Creation of Domo Dashboards, Power BI, Power apps, MS office would be added advantage Key Responsibilities: ICA Product & Platform: Design/Enhance the overall platform/tools that would be used to design ICAs and its associated KPIs/KRIs/SLAs Drafting & Lifecycle Management: Coordinating drafting, review, execution, and periodic refresh of all ICAs and technology-related support model Ensure timely execution of ICAs technology-related roles, responsibilities and related commitments Cross Functional Coordination & Execution Collaborate with different teams including Legal, Regulatory, Tech, Finance, Operations, Tax / transfer pricing and business teams Work with regional leads to inventory and understand local regulatory, legal, and compliance requirements and incorporate them into ICA documentation. Lead and support service mapping efforts to visualize the flow of services between intragroup service providers and consumers. Implement Third party / supplier monitoring and reporting process Implement Incident Reporting monitoring and reporting process Implement Risk reporting (KRIs / KPIs) required for risk and management committees Implement SLA monitoring and reporting process Regulatory & Audit Readiness Inventory of regulatory obligations / requirements related to outsourcing, third party/supplier management impacting intragroup company relationships Ensure ICAs are aligned with industry/regulatory frameworks, local tax laws and compliance requirements Prepare and maintain audit-ready ICA documentation for tax authorities or internal audits Process & Technology Enablement . Develop and manage a centralized ICA repository (Ex. Confluence, Share point ) Track version control, signatories, amendments, and entity specific annexes Training & Playbook Development Build and maintain an ICA policy, templates and guidance materials Force Majeure & Change Management Define and standardize force majeure and change control clauses Monitor for business changes (Ex: M&A, Service shifts) that require ICA updates
Posted 3 weeks ago
3.0 - 6.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.
Posted 3 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
Kochi, Chennai
Work from Office
Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. . It s why we re so driven to connect passion with purpose. Our team s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work. To learn more about us, visit stradaglobal.com About the Role This position serves as lead, SME and escalation point for all tax-related activities for their assigned client(s). The work you will do Daily, monthly, quarterly and annual reconciliation at the employee level Preparation of periodic and amendment reporting Maintenance of tax issue log and hosting regular review meetings with the client(s) Provide support and guidance for all implementations and go lives Organize and supervise the audits, analysis data, reconcile and balance payroll tax results, for all on and off cycle processing s and adjustment runs performed by the team. Reviews all variances through investigation and resolution processes, completes root cause analysis as required, and recommends intervention procedures and communicates variances Analyzes Tax Profiles (including registration processes and POAs) Completes company/client setups in Tax Systems Participates in client testing (either new clients or projects) Liaise with and provide oversight of tax payment and W2 vendors Perform UAT for tax updates and system enhancements Works hand-in-hand with Payroll Lead to ensure continuity of service delivery Participate in cross-departmental initiatives to ensure proper consideration of tax-impacting changes Address complex tax questions received via case from Employee Service Center Serve as lead for all tax related project and M&A activity for assigned client(s) Other duties, as assigned by your immediate supervisor and/or manager. Requirements 3 year Degree/Diploma 3 years related experience in US multi-state, multi-FEIN payroll tax administration required 3 years related experience in payroll outsourcing role Extensive experience engaging with federal, state, territory and local tax agencies for POA requirements, reporting/payment requirements and changes, notice resolution, and penalty abatement 3 years related experience with 5,000+ Employees, multi-frequency payrolls, stock option processing, W2C processing (domestic and Puerto Rico), Retirees, client and management reporting of tax activity SAP, Workday, ADP Smart Compliance, Master Tax experience preferred FPC/CPP Certification required (must obtain within first 18 months of employment) Subject Matter Expertise in federal, state, territory, local payroll tax and reporting requirements, inpat/expat requirements and taxes, stock option exercise tax and reporting requirement Client management expertise Ability to multi-task, prioritize tasks and set expectations for internal partners with competing priorities, in a fast-paced, deadline-driven organization Advanced skills in MS Excel to include V-Lookup, Pivot Tables, Macros Proficiency with Excel, Access and SAP preferred Excellent written and verbal communication skills Advanced analytical and problem solving Excellent research and problem solving ability Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. Our commitment to Diversity and Inclusion Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .
Posted 3 weeks ago
5.0 - 10.0 years
11 - 15 Lacs
Mohali, Mumbai, Indore
Work from Office
What We Offer: IT Project Manager So what does an IT Project Manager do at TaskUS? He/She leads and drives activities associated with global, cross-functional technical project execution. Responsible for project discovery, stakeholder and sponsor identification and relationship management, definition of high-quality WBS, adequate resource allocation, and budget structure and performance. Assigns and monitors work of technical personnel across matrix teams, ensuring that project steps are in alignment with business objectives, on-time and within budget. Monitors reliability and any internal issues that appear as a result of the project. Selects, develops, and evaluates personnel to ensure a high-reliability in project operating model, efficient execution of change projects, and effective transition to operational services owners. The responsibilities of this role include: Manages projects with a span of influence that typically require working within a single business segment, or possibly two business segments, and/or across a few corporate shared service resources, such as Software Development, Information Security, IT Operations, Systems and Networking. Manages projects that typically require making simple to moderately complex customizations to standard processes and plans, and creates and manages project plans that may or may not include standard templates Manages project plans in which the solution or product, for the most part, exists but there is a need for a simple to moderately complex modification to meet the business requirement Manages and monitors time, scope and cost for the project based on the identified requirements. Identifies issues and may need some guidance with anticipating issues that need escalation; points of escalation are within the leadership team or with more experienced Project Managers Collaborates, negotiates, and manages issues to resolution. Conducts conflict management with internal and/or external stakeholders as requirements are identified, delivery issues arise, and scope changes are requested, etc. Gathers project sizing information from appropriate teams, and ensures all projects are properly and accurately estimated and timely billed Making decisions that are moderate in impact; errors may have relatively minor financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct. Requires verbal and written communication skills to convey information that may be somewhat complex to others who may have limited knowledge of the subject in question. Exercising creativity to draft original documents, imagery, or work products within established guidelines. Duties & Responsibilities Develops and executes project/program plans for medium- to large-sized projects/programs within a specific domain which include schedule and resource forecasting, stakeholder identification, method and frequency of communication, scope, and prioritization. Creates and promotes project vision and objectives within the project team, ensures project/program objectives are met, presents project vision to management, and gains buy-in from stakeholders. Identifies resources to ensure the alignment of team member skills and strengths with project demands, creates project teams, secures resources, schedules task assignments for medium- to large-sized projects/programs by following project management best practices, and recommends process improvements. Communicates directly with stakeholders to establish needs and goals, and executes communication/change management plans for project team, stakeholders, management, and executives. Manages project performance (e.g., on time, on budget, within scope, and with quality) for projects/programs of medium to large size or complexity. Supports the compliance of project plans by following best practices and procedures. Collaborates with key stakeholders and project sponsors to develop project goals, set the prioritization of deliverables, discuss involvement of business processes (e.g., project change management, communication) and facilitate decisions necessary for project delivery. Ensures and facilitates collaboration with diverse project stakeholders throughout the project by using appropriate tools. Supports the compliance of project plans by following best practices and procedures. Qualifications Minimum 5 years of experience Strong, articulate communication skills knowing the right level of technical detail to include for various audiences (i.e., executive, technical, etc.) Strong working knowledge of application development, cloud, DevOps, and infrastructure services Knowledge of project management techniques and tools Proven experience in strategic planning Project Management Professional certification required How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .
Posted 3 weeks ago
10.0 - 15.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Job Description: Senior Technical Program Manager - End User Services (Offshore Remote) Location: Offshore - Remote Employment Type: Full-time Experience Required: 10+ years in IT Infrastructure & End User Services with 5+ years in Program/Project Management Position Overview We are seeking a Senior Technical Program Manager (TPM) with deep experience in End User Services to manage the planning, execution, and delivery of large-scale initiatives across Service Desk, Desktop Engineering, Remote Support, and Collaboration Platforms. This is a remote offshore role requiring close collaboration with onshore IT leadership, global stakeholders, and delivery teams to ensure seamless, high-quality IT support and workplace modernization. Key Responsibilities Program Management & Governance - Lead and manage end-to-end delivery of end user technology programs - Create detailed project plans, schedules, resource allocations, and RAID logs - Drive execution through Agile/Scrum or hybrid methodologies - Ensure compliance with SLA, KPI, and contract deliverables End User Services & Desktop Engineering - Coordinate global Service Desk activities, including L1/L2 escalation models - Oversee device provisioning, imaging (SCCM/Intune/JAMF), patching, software deployment - Implement remote support best practices and automation (e.g., Bomgar, BeyondTrust) - Drive zero-touch provisioning, standard device builds, and application packaging Collaboration & Modern Workplace - Lead transformation of collaboration tools: Microsoft 365, Teams, Zoom, Slack - Ensure governance of access policies, licenses, compliance configurations - Enable training, adoption, and change management for end users Reporting, Tools, and Analytics - Design and deliver executive dashboards (Power BI, ServiceNow, Excel) - Track performance using tools like SysTrack, Nexthink, ServiceNow, Freshservice - Conduct root cause analysis (RCA), trend analysis, and capacity planning Stakeholder & Vendor Management - Engage with onshore program sponsors, service owners, and compliance teams - Manage offshore delivery teams (engineers, SMEs, L1/L2 agents) - Govern third-party service providers and outsourcing partners Required Skills & Qualifications - 10+ years of experience in End User Services, IT Infrastructure, or Workplace IT - 5+ years in a senior program/project management role - Strong understanding of: ITIL framework and service delivery models SCCM, Intune, JAMF, AutoPilot, Workspace ONE Collaboration tools: Microsoft 365, Exchange Online, Teams, Zoom ServiceNow or other ITSM platforms - Experience leading offshore delivery teams and working across time zones - Proven ability to communicate with VP/C-level stakeholders - Excellent organizational, documentation, and communication skills Preferred Certifications - PMP, PRINCE2, or SAFe Agile certification - ITIL v4 Foundation or Intermediate - Microsoft 365 Certified: Modern Desktop Administrator Associate Work Hours - Flexible offshore shift aligned to US Pacific or Central Time - Must be available for daily sync-ups with onshore leadership
Posted 3 weeks ago
5.0 - 6.0 years
6 - 7 Lacs
Hyderabad
Work from Office
Responsibilities Issuance of Debit Note from Corporate to all Inter company Accounting of all Debit note / Credit note received from Corporate and any other Inter company after through review and set process Responsible for Inter company account reconciliation and balance confirmation to all other Inter company as part of month end process. Vendor Card Creation and Update details as and when required as per process. Coordination with GL Coordinator of respective entity for any clarification Coordination and follow up with Approver to get approval before posting any GL entry. Strong knowledge in GL and reconciliation of GL balance vs. Sub-Ledger Downloading various report from ERP during Month end process Preparation of MIS Report , Revenue Flash Report and Monthly Report Reconciliation of GL Balance vs. Sub-Ledger Prepare and review journal entries, reconciliations, and financial statements. Collaborate with cross-functional teams to gather necessary data and ensure completeness of financial records. Conduct variance analysis to identify and investigate any discrepancies or anomalies. Good knowledge in GL Process Vendor Account reconciliation and Payment process based on aging report. Worked under global AP , AR and GL system Month end Journal Entry preparation and knowledge of debit & credit Knowledge of Book Keeping and Accounting Entry Preparation of Bank reconciliations statements Positive pay uploading tracking & Publishing the positive pay check details on daily basis. Qualifications Knowledge of basic accounting standards and accounting rules. Knowledge in ERP i.e. Navision- Microsoft Dynamics, D-365 Working time is 4 pm - 1 am (IST) Good communication skills in English Good co-ordination with Foreign entities & associates through email or on-call. Exposure of Medium / Large outsourcing company (5-6 years). B Com/ M Com / ICWA / CA Foundation" , "location_name":"OSI Systems Pvt Ltd" , "street_address":"International Tech Park1st Floor, Atria Block, Plot no: 17 Hitech City Layout",
Posted 3 weeks ago
12.0 - 16.0 years
20 - 25 Lacs
Gurugram, Chennai, Bengaluru
Work from Office
Join us as a Performance & Business Management Manager Take on a role with great career development potential and hone your business management expertise as you work with business leaders Youll be supporting the leadership team to deliver our business strategy and make sure that the operating rhythm is defined and managed effectively Join a team with a collaborative ethos and a commitment to innovation and professional development What youll do In this role, youll be supporting the leadership team to plan ahead and deliver our business strategy in line with our long-term goals. Youll also be overseeing and implementing Natwest Markets wide, divisional and business activities, and engagement agendas such as pay, leadership team operating rhythms and the creation of papers and executive reporting of Internal & External Service Management for Natwest Markets . Your responsibilities will include: Driving and implementing processes aligned to bank-wide policy and business frameworks Making sure activities related to Internal & External Service Management for Natwest Markets aligned to the broader bank-wide strategic agenda Working in partnership with areas across the bank in the planning and management of business support activities, projects and processes People planning, including capability, engagement and communications Reviewing relevant MI and providing analysis of data Support seamless reporting to Natwest Markets Outsourcing & Governance committee and other senior forums. The skills youll need Were looking for someone with Internal & External Service Management experience of working in a leadership support or business management role. Youll additionally need a broad knowledge of the customer business and how it interacts with the rest of our business. Demonstrated experience in Supply Chain Management and Third Party Risk Management is highly desirable and will be considered a key differentiator for candidates applying to this role Well also look to you to demonstrate: Experience of working on multiple business initiatives Strong analytical skills and the ability to use information to develop creative solutions that bring tangible value Strong problem-solving skills Hours 45 Job Posting Closing Date: 16/07/2025
Posted 3 weeks ago
4.0 - 9.0 years
12 - 16 Lacs
Gurugram
Work from Office
At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about or purpose, culture, and priorities, visit our strategy site . Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. The project: Our values shape the way we consult, and define the people we want to join us on our journey, they are: Safety first - Going home safe and well Client focus - Deliver on our promise Integrity - Always do the right thing Create opportunity - for our people to excel. The bid manager supports the business by planning and managing the bid process and delivering tender responses in line with the company s brand, position and processes. Translates win strategies and business objectives into smart, compelling, consistent, customer-focused, error-free documents and presentations, project managing activity through department bid plans and escalating risk to bid leader/board where required. To conduct market research, competitor analysis to develop win strategies and bid plans, train and coach members of the team, bring ideas and fresh thinking to the department and to identify opportunities and leads. You ll be responsible for: Developing a bid strategy Analysing tender documentation to uncover what s important. Undertaking client/ project / scope / stakeholders / competitor research to better understand opportunities. Managing project/bid, defining deliverables/deadlines and owning the bid plan. Planning projects, owning the bid programme, highlighting interdependencies, and taking the lead in monitoring/reporting on progress. Taking internal progress meetings, bid kick-off, booking regular progress meetings, setting the agendas and supporting the meetings. Taking external meetings and supporting the bid team through mid-bid/site/progress meetings. Planning the third-party/resource, managing inputs and outsourcing to support bid production, including external printing/outsourcing requirements. Write the bid Taking a proactive role in the writing of standard content/CVs/project profiles - closing gaps where possible by interviewing/questioning relevant parts of the business. Taking the lead in writing compelling, factual, focused executive summaries. Submit the bid Ensuring of all required reviews and adjudication/sign-offs are required in line with Mace way. Taking the lead in the bid programme, ensuring review and completion dates are achieved to deliver a bid to the deadline. Post tender activities Supporting and developing post-tender presentations in line with client requirements. Continuous improvement Capturing all new content within bid content library (aftercare). Recording and sharing lessons learned/best practices. You ll need to have: Relevant bachelors degree. Member of APMP, CIM or another appropriate professional body. Strong understanding of the corporate real estate and infrastructure industry. Ability to analyse the RFP and draft a proposal in line with the client s requirements. Confident at communicating at all levels, have strong attention to detail and error-free delivery. Experience in bidding within a programme or project management equating quality. Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization. #LI-Onsite ","industry":""
Posted 3 weeks ago
11.0 - 14.0 years
22 - 27 Lacs
Gurugram
Work from Office
About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose This is a middle management role, being the second line of defense and a successor to the Legal Advisory Lead. The role is responsible for advising internal stakeholders on critical contractual arrangements, regulatory requirements, and enterprise risks inherent in such matters/contracts with a specific focus on the BFSI / Fintech sector. As a specialist in financial services, the incumbent is expected to leverage deep knowledge and understanding of contract drafting, regulatory framework, and industry nuances to pre-empt and address various legal/contractual risks while rendering legal advice. The role also represents the legal advisory team across cross-functional projects undertaken by the Company from time to time. Additionally, it is also expected to spearhead the legal function with various external stakeholders. The role is also expected to be a CoE for certain laws / regulatory areas. Role Accountability Contract Advisory - Critical agreements Draft, vet, and negotiate critical contracts from different business functions, including Marketing agreements, Co-Brands, IT Agreements, Outsourcing Agreements, Debenture Trustee Agreements, and finance-related agreements. Provide support in negotiation on deals with prospective vendors, consultants, etc. Pre-empt and address the business/ regulatory risk for the Company through skillful drafting, negotiation, and execution of contracts. Ensure compliance with various laws and regulatory mandates applicable to third-party service providers, including digital payments services, cyber security, outsourcing, etc., while drafting agreements. Regulatory Advisory Key Role in Rendering legal opinion(s) and advisory which would impact the business strategy and decisions. Helping the business teams in structuring and designing important commercial arrangements (i.e., network deals, con brand agreements, asset sale arrangements) to address business / legal risk. Examine the permissibility w.r.t. contracting with various vendors from a regulatory aspect as well as from a contractual perspective. Adept at handling a wide range of issues, through interpretative, innovative, and path-breaking thinking esp. in todays dynamic age where the regulations and legislations are archaic. Deep Domain expertise in various laws including but not limited to Company law, Competition, Contract, Commercial law, Banking law, etc. SME for Data Protection laws This role shall play an active role in advising internal stakeholders on the newly enacted Data privacy regime, conducting a gap analysis of company policies and operational processes, drafting customer consents and process flows, etc., to ensure compliance with the laws and to address the requirements/gaps. Working closely with the Data Privacy Officer to work on privacy policies, customer T&Cs, and regulatory matters. Keeping abreast of developments in the industry, regulatory framework, and best practices for the adoption by the company. Advise on digital processes for customer interface, such as onboarding, VKYC, use of WhatsApp, etc., to ensure customer convenience and regulatory compliance. Managing External stakeholders Preparation of various documents, including legal opinions, representations to be submitted to regulators, briefs for legal opinions to be sought from Senior counsels, etc. Projects Represent the legal advisory team in functional, as well as cross-functional business and strategic projects and provide advisory to the project team on legal matters Legal Disputes Negotiate and handle disputes (legal/contractual) with vendors/partners (before litigation/arbitration stage) to ensure amicable settlement and negotiation Draft Legal notices, warning letters and similar communication to be issued to the vendors/partners for breach of contractual or regulatory obligations. Customer Communication Review and advise on customer communication, including product T&Cs, Application Forms, emailers, and product catalogs from a legal perspective. Review of the website contents, and social media posts and advise on the way forward. Mentorship As a leader, mentoring the DRs and interns. Leading internal assignments and teams Measures of Success TAT adherence Minimal escalations Minimal disputes relating to contract drafting Addressing enterprise and operational risks Advising business on implications of contracts with onerous commercial obligations on SBI Card and negotiating the same with the Partner Make modifications to significant processes/ represent the legal team in CFTs Internal audit score for own work area/ advisory to other business functions for legal and compliance Process adherence as per agreed MOU Technical Skills / Experience / Certifications Deep Domain expertise in BFSI / Fintech sector, Contract drafting, regulatory insights Competencies critical to the role Negotiation skills, stakeholder management, analytical skills, business acumen Qualification LLB Preferred Industry Law Firm (experience in corporate law) / Inhouse position ( BFSI/ Service / IT industry) with experience in managing contracts.
Posted 3 weeks ago
2.0 - 7.0 years
16 - 17 Lacs
Gandhinagar, Ahmedabad
Work from Office
About Avasant Avasant is a Los Angeles, California headquartered leading management consulting firm providing Strategic Sourcing, IT and Business Transformation and Global Strategy services to the global Fortune 1000. Since 2006, Avasant has negotiated over $250B in deals and operates in over 50 countries. The firm has been recognized as "Worlds Best Outsourcing Advisor" by the International Association of Outsourcing Professionals (IAOP) for fourteen consecutive years. In 2020, we were also recognized as one of the top five industry analyst firms by the Institute of Industry Analyst Relations (IIAR). Learn more at https://avasant.com/ Role Overview and Responsibilities: This role involves working actively with large enterprises to build and operate their Global Capability Centers (GCC). The nature of the engagement will vary depending upon the Client s preference to build and operate their GCCs on their own or engage vendors for some portion or all of the activities that go into it. These engagements have multi-level impacts including business, technical, organizational, operational, and cost reduction opportunities. Responsibilities for projects in this area will include: Developing and implementing the GCC strategy Developing financial business case for the GCC Supporting Clients in identifying a set of vendors, based on their specific requirements, to be evaluated for their expertise and experience in building and operating their GCCs Develop a Request for Proposal (contract package containing statements of work, financials, service levels, and terms & conditions), support enterprises in selecting the best-fit vendor to partner with, and guide them through contract negotiations with the selected vendor Supporting the Client in transitioning to the future state operating model Providing ongoing governance support to the Client-led GCCs Developing and refining intellectual capital associated with the GCC practice Supporting sales opportunities to add new Clients and growing revenue opportunities with existing Clients We are looking for someone with: 2+ years of consulting, management consulting and/or operations management, in a consulting firm with experience in technology and/or business process optimization and transformation Experience in financial business case and risk modelling Direct hands-on experience in planning and executing transition from enterprises to vendor or to enterprise shared services Has excellent quantitative and data interpretation skills Has a strong sense of ownership and adherence to quality and timelines Has excellent communication and presentation skill, both written and verbal (English) Has the ability to work independently in a fast-paced environment across multiple time zones/ geographies Wants to be known as prominent voice who has a significant impact on how the GCC landscape is evolving Willing to work from office 5 days a week What Avasant offers: Entrepreneurial environment, with the ability to lead and drive new initiatives to further personal and organizational goals Global exposure and a chance to work with multinational clients, including some of the industry leaders Training and mentoring on the latest business and sector practices based on market requirements Opportunity to work with and learn from an international team of industry specialists Focused programs for career development, including funding of industry certifications and skill development programs Dynamic and multicultural work environment This is a hands-on consulting delivery role. Resumes for sales or business development resources or resumes with a predominant sales or business development focus, will not be considered.
Posted 3 weeks ago
4.0 - 8.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Career Category Regulatory Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Senior Manager, Global Regulatory Intelligence The Global Regulatory Policy & Intelligence (GRPI) group at Amgen engages with regulators, industry associations, and other stakeholders externally, and internally it manages regulatory intelligence for GRAAS - monitoring, analyzing, and communicating regulatory requirements worldwide to enable fast, efficient global filings. The Senior Manager, as part of this team, plays a pivotal role in executing the regulatory intelligence function. Key Responsibilities: Regulatory Intelligence Deliverables: Contribute to the monitoring and analysis of the global regulatory landscape and develop agreed intelligence deliverables under the supervision of the Regulatory Intelligence Director. This includes producing regulatory intelligence outputs that enable timely and efficient product filings worldwide - for example, compiling summaries of country-specific regulatory requirements , analyzing recent or upcoming changes in regulations, and providing recommendations to teams on filing strategies that maximize speed and compliance. The Senior Manager is accountable for delivering these assigned intelligence outputs to a high standard of quality. Processes & Systems Ownership: Oversee the efficient operation of specific intelligence-gathering systems and processes . The Senior Manager may be responsible for maintaining and improving tools or databases used for monitoring regulations and for ensuring that intelligence monitoring, analysis, and communication processes run smoothly in their area of ownership. They work in partnership with colleagues across GRAAS to refine these systems and may evaluate opportunities for automation or outsourcing to improve efficiency. Regulatory Analysis & Strategy Input: Analyze regulatory trends across Amgen s global footprint, identifying differences and commonalities in submission requirements between regions or product types. Based on this analysis, recommend practical approaches to dossier content and preparation that will satisfy local requirements while enabling globally efficient submissions. The Senior Manager provides this strategic input to global and local regulatory teams to influence filing strategies and ensure alignment with intelligence insights. They also identify major impending regulatory changes and help plan for regulatory change management efforts across the business (providing input to any large regulatory change projects). Cross-Functional Collaboration: Develop trusted relationships with cross-functional colleagues - including Global and Local Regulatory Affairs teams, Regulatory CMC, Policy staff, and others - to integrate intelligence into regulatory strategy and decision-making. The Senior Manager engages GRAAS policy staff, product strategy leads, and other experts to help establish priorities for intelligence activities and to execute on agreed deliverables. They often lead or coordinate cross-product regulatory projects (such as analyses to support multiple product filings) under the direction of the RI Director. In doing so, they ensure that intelligence findings are translated into actionable strategies and that any recommendations for policy advocacy (to promote global harmonization of requirements, for example) are communicated to the relevant teams. Continuous Improvement: Engage in continuous improvement of Regulatory Intelligence processes. The Senior Manager monitors progress against intelligence workplans and objectives, and conducts regular reviews with the RI Director to report on outcomes. They propose and implement enhancements to tools, methodologies, and workflows to increase the effectiveness of intelligence gathering and dissemination. For instance, they might help refine how regulatory information is captured and shared, contribute to templating requirements for future automation projects, or update procedures in response to lessons learned. Knowledge & Skills: Regulatory Expertise: A strong foundation in regulatory affairs is required . The Senior Manager should have recent global filing experience and in-depth knowledge of regulatory agency guidelines and procedures across major and non-major markets. An understanding of local regulatory processes and how they impact global submissions is important. The role demands the ability to synthesize complex regulatory information (from disparate sources and regions) and distill it into clear, actionable insights and recommendations. Project Management & Communication: Excellent project management skills are needed to handle multiple intelligence projects and deliverables. The Senior Manager must be able to track tasks, meet deadlines, and coordinate input from various contributors. Strong presentation and interpersonal communication skills are essential in order to effectively communicate intelligence findings to stakeholders and to represent the intelligence function in cross-functional discussions. The ability to influence without direct authority (especially when recommending changes to regulatory strategy based on intelligence) is a key soft skill for this role. Technical and Process Skills: Preferred candidates will bring experience in systems management and process management , as the role involves working with databases/tools and improving processes for information gathering. Familiarity with knowledge management practices and change management principles is also beneficial - for example, knowing how to systematically capture regulatory knowledge and support teams through major regulatory changes. An innovative mindset toward leveraging technology (including potential use of AI tools for intelligence) is a plus, given Amgen s interest in future automation of submission-ready content. Qualifications: Basic Qualifications: A combination of advanced education and relevant experience in life sciences/regulatory affairs. For instance, a Doctorate degree in a related field with ~4+ years of experience, Master s degree with ~3+ years, Bachelor s degree with ~5+ years, Associate s degree with ~10 years, or even a high school diploma/GED with ~12 years of directly related experience could be considered acceptable minimums. (These ranges align with internal job level guidelines for a role at the Senior Manager level. ) Preferred Experience: Relevant industry experience in biopharmaceutical regulatory affairs (especially in regulatory intelligence, policy, or strategy functions) is highly desirable. The ideal candidate will have a track record of successfully managing regulatory information or contributing to regulatory submissions across multiple regions. Experience working on cross-functional teams and exposure to regulatory policy development or external advocacy would be a plus for this role. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .
Posted 3 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Mumbai
Work from Office
to join our international sales team. The ideal candidate will have a proven track record in reaching out to CXOs (especially CTOs), pitching IT services and staff augmentation solutions, and securing qualified meetings for the sales team. This role is crucial in building our sales pipeline across the UK, Europe, and other international markets. Key Responsibilities: Identify and engage potential clients through LinkedIn, cold outreach, email campaigns, and other channels. Pitch WeAssemble s IT services and staff augmentation solutions effectively. Set qualified appointments with decision-makers, primarily CTOs, Heads of Engineering, and Tech Leads. Maintain accurate records of interactions and follow-ups using CRM tools. Work closely with the Business Development Manager and Sales Team to align messaging and target accounts. Achieve weekly/monthly targets for outreach and appointments set. Requirements: 1 years of experience in appointment setting, lead generation, or inside sales specifically in IT services/staff augmentation or similar B2B tech environments. Proven experience in international markets (UK, EU, North America preferred). Strong communication and persuasion skills both written and verbal. Familiarity with LinkedIn Sales Navigator, email automation tools, and CRM platforms (HubSpot, Zoho, or similar). Ability to work independently, manage time efficiently, and meet KPIs. Knowledge of the software development lifecycle, outsourcing models, or tech hiring is a plus. Submit Your Application You have successfully applied You have errors in applying Social Network and Web Links Provide us with links to see some of your work (Git/ Dribble/ Behance/ Pinterest/ Blog/ Medium)
Posted 3 weeks ago
2.0 - 9.0 years
4 - 11 Lacs
Mumbai, Navi Mumbai
Work from Office
What We Offer: Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience - which is the main thrust of your department. You must be adept at creating reports of your team s performance and documenting feedback from your client. You must be able to effectively manage issues that might arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team. So, do you have what it takes to be a Team Leader? Requirements: So, what are we looking for? We need someone who has the skills to call themselves a Leader. Someone with college or vocational school graduation as a qualification and has at least one (1) year of relevant Team Leader experience managing at least 10+ teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. If you have previous experience working on the phone, email and live chat customer support roles, then that s a plus in your favor. If you re familiar with E-Commerce, Customer service, or any other tools; flexible and willing to work different shifts - then we definitely want to talk to you. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .
Posted 3 weeks ago
3.0 - 4.0 years
5 - 6 Lacs
Savli
Work from Office
Vision To acquire and maintain global leadership position in chosen areas of businesses To continuously create new opportunities for growth in our strategic businesses To be among the top 10 most admired companies to work for To continuously achieve a return on invested capital of at least 10 points higher than the cost of capital. Head- Engineering Summary of Job Execution of planned maintenance to achieve Zero break down, Zero defect and Zero accident . Key Responsibilities (Performance Indicators) Operation and maintenance of process and utility equipment in shifts. Mechanical maintenance (Preventive, predictive & Breakdown) of process & utility equipment and record keeping. Continuous reduction in down time. Reduction of inventory by standardization and interchangeability of spares. Ensure waste minimization. To prepare daily report of maintenance of respective department. Root Cause analysis of break down, initiate corrective and preventive actions and preparing monthly down time report. To maintain equipment history. Training and development of team members. Life Cycle Analysis of critical equipment. Responsible for adherence to EHS policy. Training and development of team members. To implement of ISO 9000, ISO-14000, OHSAS -18000, TPM. Awareness about responsible care (Environment, Health, Safety and Security) To implement 5S in plant and office. No. of Reportees 1-3 Qualification & Experience BE (Mechanical) with 3-4 years in process / chemical / fine chemical industries. Key Competencies ( Technical, Functional & Behavioral) Strong exposure and hands on experience in equipments used in chemical process plants. / Batch process. Practical experience in maintenance of Glass line equipments and mechanical seals. Knowledge on DCS / PLC based control system. Conceptual knowledge of ISO, WCM, SIX SIGMA and MAXIMO. Knowledge of Safety Standards, use of PPEs Basic knowledge of utilities, refrigeration, steam, cooling towers
Posted 3 weeks ago
8.0 - 13.0 years
15 - 16 Lacs
Noida, Chandigarh, Hyderabad
Work from Office
Strong experience pre-sale s role with hands on experience of working on RFP, RFI responses and collaterals preparation. Knowledge of software development lifecycle mandatory, should have worked in the services outsourcing industry. Knowledge of Testing/Development processes, lifecycle stages, functional and non-functional testing, test automation etc. Up to date with latest trends in the industry around digital transformation, DevOps, Agile, CI/CD etc. Excellent business communication, presentation, written and interpersonal skills. Quick learner with ability to research on new technologies and topics. Self-driven with ability to work in teams. Expertise in any one domain (BFS, Insurance, Retail, Healthcare). Good content representation skills. Develop winnable and profitable solution proposals meeting client requirements while ensuring deliverability with managed risks. Work closely with sales team and on deals taking end to end responsibility for proposal response preparation. Represent technical solutions in customer meetings and have conviction to get stakeholder buy-in. Activities include understanding client requirements, solution ideation, developing solution plan, solution architecture, project estimation/ estimation review, coordinating with support teams like Delivery/ Data connectivity /deal financials etc., financial modelling, orals presentations, anchor customer visits, creating sales collaterals etc. Final editing of proposal response documents and creating client deliverable package. Managing repository of reusable content & assets (Presales Portal, Dashboard, Templates etc.). Leading team of presales executives and reviewing their deliverables/ mentoring the team.
Posted 3 weeks ago
1.0 - 6.0 years
12 - 16 Lacs
Hyderabad
Work from Office
FS XSector Specialism Risk Management Level Specialist & Summary . Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary Exciting Career Opportunity in Risk Consulting . Responsible to ensure timely delivery and quality of findings during the internal audit assignments Lead of Internal Audit / risk & controls / risk assessment engagements Coordination with all levels of stakeholders both client and internal. Establishing strong professional relationships with external clients and internal team members. Supporting the partners in driving select client relationships of the firm. Responsible for taking ownership of assignments / work allocated and being proactive for ensuring success of the assignment allocation Responsible for endtoend delivery including supervising and reviewing engagement teams. Review the working papers of subordinates, ensure proactive and regular updates on the project to both internal and external stakeholders with an endeavor to create a nosurprise working culture Support in internal risk clearance activities , if any Collaborating with other service lines within the firm for internal opportunities. Mandatory skill sets Highly skilled in Project management Excellent in Internal Audit with sector experience Retail/FMCG/Manufacturing. Meticulous and having eye for details. Quick learner and ability to work under minimum supervision Savvy/ handson in MS office excel, power point etc. Preferred skill sets Experience of working for clients across various sectors and solutions in audit and consulting firms Candidates should preferably have experience in working with the compliance / internal audit/risk management function/operations department Strong knowledge of processes and systems in their respective area of operations Should have the ability to multitask and manage multiple projects Strong project management capabilities and experience in managing a team Strong interpersonal skills and wellspoken Solution oriented and smart working individual Strong problemsolving skills paired with the ability to develop creative and efficient solutions o Ability to manage client expectations through effective communication, technical knowledge, and responsiveness Ability to multitask effectively Ability to develop and build a client base High on integrity and a selfdriven/proactive work attitude to deliver results within tight deadlines and in demanding situations Strong presentation and negotiation skills Excellent written, and verbal communication with presentation and team management skills Lead Internal Audit/ Process Audit concepts & methodology COSO Framework Processes, Subprocesses, and Activities as well as their relationship Sarbanes Oxley Act (SOX) Internal control concepts (e.g., Preventive Controls; Detective Controls; Antifraud Controls; etc.) Years of experience required 1 + years Education qualification CA with relevant postqual experience of 1+ years MBA/ACCA or a bachelor s degree with postqual experience of 2+ years . Education Degrees/Field of Study required Chartered Accountant Diploma, Master of Business Administration Degrees/Field of Study preferred Required Skills Banking, Internal Auditing, Investments Operational Risks, Risk Compliance, Risk Reporting No
Posted 3 weeks ago
10.0 - 15.0 years
25 - 30 Lacs
Mumbai
Work from Office
Description of the environment RISK Operational Risk Management (RISK ORM), created early 2021 to oversee operational risks within the mandate of the RISK function, is organised, under the responsibility of the Group Chief Operational Risk Officer (Group CORO), around 3 Poles: RISK ORM Framework, RISK ORM Technology & Transversal Risks and RISK ORM Network. RISK ORM Network is made up of all the Operational Risk Officers (OROs) acting as the second line of defence (LoD2) within the Groups operational entities (Poles, Business Lines, Functions, Transversal Activities). In this context, the Head of RISK ORM ICT & COE , whose missions are presented below, reports hierarchically to ISPL CRO and Functionally to the Head of RISK ORM NETWORK The Head of RISK ORM ICT & COE role contributes with his/her team to establish ICT risk profiles for the IT perimeters in ISPL, identify and reduce risks on activities with an ICT risk, and the activities delegated to third-party service providers. The role also contributes to the Groups operational resilience oversight, LOD2 action plans (PCA) monitoring, anti-fraud activities, technical security reviews, supervisory affairs, risk profile, and governance initiatives, and thus improve the efficiency of the overall activities for the Bank. As the Head of RISK ORM COE - Contributes to protect the Bank by delivering the following operational risk services (per the RISK ORM S.A RISK ISPL services agreement) described in the main missions of this document. Manage and develop the related following Teams in close link with the related Onshore Heads of OROs: CoE ICT Controls Extension Program (CICEP), RISK ORM Operational Resilience, Cyber & Payment Systems Risk Tech & Automation Center, RISK ORM Framework on Supervisory Affairs, Governance & Group Risk Profile, CoE Outsourcing Controls Extension Program (COCEP). Implement and manage the relevant governance enabling transparency of deliverables with Local and the related Onshore Heads of OROs. As the Head of RISK ORM ICT ( ORO & Extended ORO) : Contributes to protect the Bank through governance and oversight of ICT risk profile through RCSA, independent assessments, incident management and permanent control action processes Perform the ORO missions statement on ICT risks in close link with the related Onshore Heads of OROs and manage ISPL RISK ORM ICT ORO teams for the following perimeters: ISPL CIB IT, ISPL ITG International, which includes ITG, IPS IT, CPBS IT, ISPL Transversal IT functions (e.g. ALMT IT, Market risk IT and IT CCCO) The mutualized Execution Platform (CICEP, COCEP ORO ICT pooling) teams play a key role in assessing the Banks ICT and Outsourcing risk posture. By ensuring, through LoD2 controls, it contributes to the measurement of the effectiveness of the mechanisms implemented through the execution of controls and facilitates the production of indicators to proactively propose a common understanding of the ICT, and third-party risks. Key success of the role relies on building trusted partnerships with stakeholders and particularly with the RISK ORM Framework, Network, IT Group, TPRM, and related Onshore Heads of OROs. Responsibilities for RISK ORM CoE Manage the CoE ICT Controls Execution Platform (CICEP): Implement the CICEP ICT LOD2 controls review methodology and supporting guidelines. Perform end-to-end reviews of LoD2 ICT permanent controls in-line with the CICEP RACI. Validate yearly plan with Business Units (BU) stakeholders, including presentation of the scope and Ensure the validated LoD2 Control Plan is available in 360RiskOp. Perform the controls, review evidence, and action plans and Inform stakeholders (BU ORO, BU 1LOD etc.) of assessment progress. Present assessment findings to related Onshore Heads of OROs and Issue assessment reports . Execute the CICEP Standard Operating Procedures (SOP), and standard templates if required to perform LOD2 controls (aligned to RISK0414) on Verification, Re-performance, and Direct controls testing. Manage the CoE Outsourcing Controls Execution Platform (COCEP): Manage the Common Outsourcing Controls Execution Platform (COCEP) activities relying on existing best practices of the Common ICT LoD2 Control Execution Platform (CICEP) model: Implement and structure the COCEP roles, responsibilities, and governance. Manage the industrialisation and the practice of the COCEP. Execute LoD2 controls on outsourcing GCL (RISK0418). Lead and manage the COCEP team to perform their missions. Oversee the process of the outsourcing register data quality of regulatory reporting. Support related Onshore heads of OROs in definition of their entity Outsourcing the Risk profile. Perform Platform reporting: Produce a periodic report analysing the ICT and outsourcing operational risk management including the data quality indicators improvements and the LoD2 controls results analysis, Act as the secretary of the CICEP and COCEP steering committees process chaired by the Head of RISK ORM Network, Produce operational reporting (link with RISK ORM COE ISPL reporting stream). Contribute to the regular governance meetings. Issue periodic reports to related Onshore Heads of OROs, (i) on the service related to the CICEP and COCEP, through dedicated indicators (ii) on missions, including suggestions for Permanent Control Actions (PCAs). Participate and Support Operational Resilience program : Implementation of Group Operational resilience Policy at Territory/Region Level, including: Risk Oversight, Check and challenge, Response to Regulatory exams, Education and Awareness, Risk Opinion, Lead and participate in 1Lod Risk Assessment, IT Continuity Assessments for the Entity / Territory / Region, Participation and contribution to the Crisis Management exercise at Region and Group Level. Cyber Resilience and Fraud: Management of and contribution to Group communities related to Operational Resilience, Cyber Resilience and Cyber Fraud, Supporting and contributing to Group cyber anti-fraud program / projects. Third Party Technology Risk Management : Independent Assessment on TPTRM across different Group entities, Reviews of regulatory requirements impacting Third Party Technology Risk Management, Risk Opinion, review, check & challenge for baseline documents, procedures and policies, Check & challenge. Participate and Support Cyber & Payment Systems Risk Tech & Automation Center: PCA reviews: Oversight and monitoring of Permanent Control Actions, Validation of actions / evidences for action closure. Support, contribute and collaborate on the Technical Reviews/Testing Missions per the CPSRT annual Plan: Penetration Testing, Application Security Reviews, Technical Security Reviews, Payments Security reviews, Infrastructure Testing, Thematic Reviews, Support Regulatory reviews/inspections. Support Supervisory Affairs, Governance & Group Risk Profile: Policy and procedure reviews: Establish regular governance channels with 1LoD management regarding ICT risk framework policies, procedures and requirements, Provide RISK ORM Framework managers regular updates on the progress of ICT risk policies and procedures, Ensure RISK ORM involvement and high quality on the check and challenge of all new and updated 1LOD ICT risk framework policies, procedures and requirement, Consolidate and submit 2LOD check and challenge according to agreed due dates for each procedure. Participate to the RISK ID and Group ICAAP submission yearly Process : Attend kick-off meetings , Establish a project plan to ensure contributors are engaged and project timeline is met, Coordinate validation of material risks lists with Group CORO and ensure submission of the draft and final RISK ID and ICAAP contributions in accordance with the timeline. Responsibilities for RISK ORM ICT ( ORO & Extended ORO ): As described in the standard ORO mission statement, perform, if relevant and for the related supervised perimeter, ORO Mission contributing to the reinforcement of the second line of defence in terms of technological risks Supervise the deployment of the operational risk management framework for technological risks Pilot the major transformation programs, especially those linked to a recommendation from the Supervisor or to compliance with a regulatory provision (e.g. Control Monitoring Program, Third Party Risk Management, operational resilience, Cyberfraud Program, Cyberprogram, Data Leakage Protection Program). Ensure that operational risk regulations, norms, guidelines and methodologies are understood and implemented over time including, but not limited to: Governance: Contribute to ISPL ICC and support other territory/regional ICC (within scope of perimeters) to articulate the ICT risk profile of the pole/metier. Build ICT risk profiles through the execution of RCSA of the perimeters described above Carry out and supervise Independent analysis; Perform incident analysis; Ensure the use of Group operational risk management tools (e.g., 360 RiskOp) and related reporting; Build, in the framework of the associated Governance for technological risks : ICT RISK opinion, based notably on (i) 2nd level controls and independent analysis carried out, (ii) the robustness of the system put in place by the first line of defence which may, if necessary, lead to permanent control actions; A qualitative and quantitative monitoring of ICT historical incidents, including in particular an analysis of the most important of them and supervision of the associated action plans concerning the Technological risks (cyber-attacks, data integrity risks, ICT change risks (Projects and IT organisation, vulnerability management, identity & access management, ), risks linked to Cloud, digital assets & emerging technologies, AI, data leakage, Given the growing level of technology in Group's operational processes, contributes to the reinforcement of the second line of defence in terms of technological risks Ensure that the Governance relating to the management of operational risks (e.g. internal control committee) includes technological risk profiles. Strengthen the involvement of the second line of defence in the preparation of the Information Systems Strategic Committees (CSSI) and the major projects committees (CGP) and ensure their follow-up Develop the supervision of the identification and assessment of technological risks by the first line of defence including in particular: Technological risk assessment exercises achievement; The identification of critical and vital IT assets, and the assessment of the impacts of the risks relating to these assets on the Business processes The identification of critical third parties, and the assessment of the technological risks associated with their services as well as the impacts of the latter on the Business processes. Deployment of the methodology adopted by the Group in terms of operational resilience, in particular with regard to activities vital to the Group; Continuously improve the supervision of the collection of technological incidents within, ensuring that they are correctly documented and filled in the corresponding tools; Contribute to the implementation of second level controls in terms of technological risk Contribute to the development of Cyber and Operational Resilience communities Managerial Responsibilities . Active Team player with positive attitude to bring the team together irrespective of team responsibilities. Provide conducive work environment for a healthy working atmosphere in a competitive environment. Upskilling team members basis the skill matrix and PDP follow through. Promote training awareness, recognize team members, value their contribution, and provide opportunities for growth and mobility. Fair dealing with staff members on day-to-day business deliverables and ensure administrative aspects including attendance, training and continuous feedback are totally intact. Hiring team members with the right skill set, resolving conflicts, boost the team morale, create back up for perpetual succession and sustainable business delivery. Key stakeholder management with Beneficiaries, local management and 1st LOD is mandatory. Technical Qualification and Behavioural Competencies. Demonstrate experience of interacting or managing complex and multicultural organization & teams Demonstrate experience on leading or participating to Complex Program management at Regional or Group level ( like Operational resilience or Mutualized platform ) Good Knowledge of operational risks procedure & tooling and a strong Lod2 control or IT audit experience is important Good Knowledge of technological risks and their mitigant : cyber-attacks risks scenario , data integrity risks, IT risks related to changes (IT projects and organization, vulnerability management, access and identity, ), risks related to Cloud, digital assets and emerging technologies, data protection & leakage, etc. Knowledge of Outsourcing Risks and regulatory environment is a plus Good Knowledge of IT (tools, languages, architecture) following past experiences in a team in charge of technological processus or its supervision. Good Knowledge of BNPParibas Group, the different entity of the Group, RISK Organization and business is an important plus At least 10 years of relevant experience in risk management, control function, preferably with relevant exposure to consulting or audit background. Knowledge and experience in financial services, including end-to-end process flows and associate risks and controls, knowledge of banking products in the area of Corporate & Institutional Banking is an advantage -
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