238 Outlook Jobs - Page 10

Key skills: Data Collection & Analysis. System Maintenance & Improvement. Database Management & outlook. Technical/Soft Skills: Strong attention to detail and analytical skills. Good Communication and Behaviour. MS Excel MS Word

Roles and Responsibilities Handle corporate sales calls, generate leads, and convert them into paying customers. Provide excellent telephone handling skills to ensure a positive customer experience. Utilize Microsoft Office applications such as Word, Excel, PowerPoint, Outlook, and Good Communication in English for effective communication with clients. Manage incoming and outgoing calls efficiently using telephone systems. Maintain accurate records of all interactions with customers through call notes and reports.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Role & responsibilities the Technician will be responsible for answering client questions, implementing hardware and software solution recommendations, offsite technical support, and other duties assigned by the IT Manager/Team Lead as deemed suitable for the Technicians skill level. Technicians will regularly exercise exceptional customer service skills, strong communication and interpersonal skills, and excellent problem solving and trouble shooting skills. This is a team-oriented role where people are expected to take ownership of technical problems and see them through to completion. Duties and Responsibilities: * Assisting with Triage Board and ensuring new tickets are processed and assigned. * Answering Client Phone Calls and emails as needed * Troubleshooting Microsoft 365 issues including Outlook, SharePoint, OneDrive, Intune, and Azure issues. * Installing/Upgrading/Removing softwares * Backup and AV management * Endpoint Maintenance checks * New User Profile/computer Setup * Documenting as required in tickets or information repository. * Troubleshooting with clients such as: Password Resets Outlook\Phone Mailbox Setup Local Apps and Profile Troubleshooting Slow Computer Review Spam Filter config (Whitelisting and release of false positives) Printer Troubleshooting AD, Routers, Switches, Server Administration, Application Support, End User Computing PSA tools like Connect wise Manage RMM tool like N-Central Documentation tool like IT Glue, Hudu Fortinet and Meraki device troubleshooting Dns, DHCP Preferred candidate profile * At least 3 years experience as a system administrator serving US clients * Understanding of Microsoft Windows Client and Server Operating Systems * Understanding of Microsoft 365 * Basic understanding of Security * Should be able to work independently, make decisions and implement succesfully * Exceptional written and oral communication skills in English

Hi, Greetings! We are hiring for Technical Service Desk role. Key Responsibilities: Act as the first point of contact for all IT-related technical issues via phone, email, or ticketing systems. Provide support for Windows OS, desktop/laptop hardware, MS Office Suite, VPN, printers, and standard business applications. Troubleshoot issues related to network connectivity, DNS, DHCP, proxy, and Wi-Fi. Handle user account administration in Active Directory (password resets, account lockouts, group memberships). Install, configure, and maintain software and hardware components. Provide remote support using remote desktop tools (e.g., TeamViewer, AnyDesk, RDP). Escalate unresolved incidents to second- or third-level support teams while ensuring proper documentation. Monitor and update incident and service request tickets in the ITSM system (e.g., ServiceNow, BMC Remedy). Follow ITIL practices for incident, problem, and change management processes. Maintain technical documentation, FAQs, and knowledge base articles. Assist in deploying patches, antivirus updates, and security compliance checks. Must be ready to work on rotational shifts. Interested candidates may apply or can send in your updated Resume to careers@satmz.com

We are seeking a proactive and detail-oriented Admin Officer / Executive to manage day-to-day administrative operations at our corporate office in Mumbai Multi- tasker, Problem-solving skills, attention to detail and ability to work independently

What are the Roles & Responsibilities? - Assist in providing technical guidance on component selection based on customer requirements - Work with customers to design in parts from our franchised lines - Introduce new products to customers - Gather insights from customers on market trends, application challenges, and competitor products. - Handle customer relationships - Meet assigned KPI Who is the Ideal Candidate? - Bachelors degree Electronics – Fresh/1 year experience - Basic knowledge of electronic components and circuits. - Organized and resourceful with a strong sense of responsibility. - Energetic individual with impeccable attention to detail - Go-getter & hard working. - Effective communicator who can easily liaise with internal and external stakeholders. - Good in EXCEL, WORD, POWERPOINT, OUTLOOK. - Understand incoterms and Payment terms. - Ability to communicate fluently in English. - Comfortable in cold calling - Work location Bangalore (Nagadevanahalli) / Pune

Oversee ongoing and new assignments daily, ensuring all projects meet client expectations Manage stakeholder communications, ensuring transparency in project progress, costs, Collaborate with internal teams Manage project budgets, timeline Required Candidate profile proficient in Microsoft Outlook, Word, Excel, and PowerPoint. Knowledge of design software (such as Adobe Creative Suite) is plus point

Planning and overseeing new marketing initiatives. Researching organizations and individuals to find new opportunities Finding and developing new markets and improving sales Contacting potential clients to establish rapport and arrange meetings

Technical Support & Troubleshooting: Provide L2 technical support for VIP users, desktops, laptops, and network devices (Firewall, Switches, Access points). Diagnose and resolve hardware, software, and connectivity issues. Assist in troubleshooting Windows high end laptops, Resolve advanced issues related to identity management, DNS, DHCP, and Group Policies. Provide advanced support for Office 365, VPN, and remote access solutions. Incident & Request Management: Handle escalated tickets from L2 support and provide timely resolutions. Document troubleshooting steps, resolutions, and root cause analysis in ticketing tools Prioritize incidents based on impact and urgency. Follow ITIL best practices for incident, problem, and change management. Network & Security Support: Assist with network troubleshooting (LAN, WAN, Wi-Fi, firewalls, VPN). Monitor system security, including antivirus, endpoint protection, and data backup. Work on access control issues, password resets, and multi-factor authentication (MFA). System Administration & Maintenance: Manage user accounts, permissions, and access control. Perform routine system updates, patch management, and software installations.

Inbound and outbound calling Managing UK client documents and live files Extensive daily management, including email account management. Drafting, reviewing, and formatting correspondence, engagement letters, documents, presentations and spreadsheets Required Candidate profile Attention to detail Excellent communication and organizational skills Competence in Word, Excel, and Outlook hr1@anzaservicesllp.com, vendorops@anzaservicesllp.com. 8329047086 Perks and benefits Medical Insurance, PF.

Job Summary: The Systems Support Specialist is responsible for providing help desk systems support to clients within the company multiple regions including India, Singapore, and the Middle East Role & responsibilities Serve as the initial point of contact for troubleshooting software, laptop/PC hardware, printing and phone problems in a multi-site Active Directory environment. Generate and manage service desk tickets for problems and work to resolve the issues in a timely manner. Provide phone and in-person support to users in the areas of e-mail, Files/Folders, standard Windows and MAC desktop applications, and other in-house applications. Prepare new laptops and desktops for deployment to offices and mobile units in the field. Support users by installing, configuring, and deploying software packages on company hardware. Responsible for ongoing maintenance, management and tracking of company owned hardware and software. Provide IT training for new NEP employees. Provide backup systems administration support for multi-server, multi-location IT infrastructure. Ensure IT security at all times Other duties as assigned. Preferred candidate profile Technical or Bachelors degree in CS, IT, Engineering or equivalent experience. 2+ years of PC support experience, combination of education and experience will be considered Experience with PC configuration/ upgrades and repairs Must have experience supporting Microsoft and MAC operating systems and applications Experience with supporting Microsoft Office suite of applications Knowledge of troubleshooting network issues (LAN/WAN) Knowledge of UNIX (variant) operating systems preferable Understanding of IP Phones and video conferencing desirable Knowledge of deployment tools like MDT or SCCM preferable Knowledge of PowerShell scripting highly desirable Lifting and moving of hardware and other equipment as required Ability to establish priorities, work independently and proceed with objectives without supervision. Ability to handle and resolve recurring problems Exceptional Customer Service Experience Strong communication skills written and verbal Excellent time and task management Strong attention to details. Team builder with excellent interpersonal skills Ability to deliver superior service and build lasting relationships by demonstrating NEPs Core Values: Innovative, One Team, Passion and Integrity.

Job Title: Team Leader Technical Support (Office 365 & Windows) Location: Hyderabad Experience Required: 4 8 years (Minimum 1–2 years in a Team Leader role on-papers) Job Type: Full-time | Rotational Shifts | Work from Office Job Description: We are seeking a dynamic and experienced Team Leader – Technical Support to manage a team of support professionals handling Office 365 and Windows-related issues for global customers. The ideal candidate should have strong leadership capabilities, hands-on technical knowledge, and experience working in a BPO or service desk environment. Key Responsibilities: Lead, coach, and mentor a team of 10–15 technical support agents. Oversee day-to-day operations and ensure team targets are met (AHT, CSAT, FCR, etc.). Manage escalations and provide resolution for complex Office 365 and Windows OS issues. Conduct regular performance reviews, feedback sessions, and training. Coordinate with quality and workforce teams to improve service delivery. Monitor call/ticket volumes, ensure SLA compliance, and report key metrics to management. Maintain documentation and contribute to knowledge base updates. Required Skills: Strong knowledge of Office 365 (Outlook, Teams, OneDrive, Exchange Online) Solid understanding of Windows OS (Windows 10/11 – configuration and troubleshooting) Experience in handling customer escalations and resolving high-priority incidents. Excellent communication, team handling, and analytical skills. Proficiency in ticketing tools (e.g., ServiceNow, Zendesk) and remote support tools. Preferred Qualifications: Bachelor’s degree in IT/CS or related field. Certifications like MCSA – Office 365, Microsoft 365 Certified, or ITIL Foundation. Prior experience in a technical support BPO process is mandatory. Immediate Joiners Preferred If aligned with the requirement call Anumeha @ +91 6376649769 Send resume to anumeha@manningconsulting.in