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1.0 - 2.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Responsibilities: * Troubleshoot desktop issues with Active Directory integration * Install OS & Windows on desktops * Configure Outlook for optimal performance Call: 7972820459

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0.0 - 3.0 years

3 - 3 Lacs

Bangalore/ Bengaluru

Work from Office

We are Hiring for International voice process !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 6364822002 / 9606553812 / 6364803282 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

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0.0 - 1.0 years

1 - 1 Lacs

Chennai

Work from Office

Troubleshoot and resolve desktop issues: Hardware, software, and peripheral-related problems. Technical support: Assist end-users with technical queries and issues. Install and configure desktop systems: Set up and configure desktops, laptops.

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0.0 - 5.0 years

3 - 4 Lacs

Pune, Bengaluru

Work from Office

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining ) Job Locations : PUNE (HINJEWADI PHASE - 2) SALARY STRUCTURE : Rs 2.70 LPA -- FOR-- GRADUATE FRESHERS Rs 4.00 LPA -- GRADUATE with 1+ Years of Experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD / BANGLORE SD WITH YOUR RESUME . Yagyanshi - 9821182648 Laiba 9654201996 Vanshikha 9628373762 Areesha 9628373763 SIYA 7565006262 DIVYA 9821182650 KVC CONSULTANTS LTD NO PLACEMENT CHARGES

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0.0 years

1 - 2 Lacs

Chennai

Work from Office

Provide technical support for desktops, laptops, and peripherals. Troubleshoot hardware/software issues. Ensure system uptime for end-users. Required Candidate profile Diploma/Graduate in IT/CS with strong knowledge about desktop support. Strong problem-solving skills and good communication. Only freshers are eligible to this role.

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2.0 - 6.0 years

0 - 3 Lacs

Ahmedabad

Work from Office

Job Summary: We are hiring an Onsite L1 Engineer to provide hardware and software support for end-user devices, troubleshoot Windows and macOS systems, and assist with Office 365 applications and basic network issues. Responsibilities: Troubleshoot laptops, desktops, OS (Windows/Mac), MS Office, Teams, OneDrive, and Pidilite apps. Manage service tickets via Service Desk tool. Support L1-level network issues with the central network team. Install, configure, and maintain hardware/software for end-users. Provide onsite and on-call support as needed. Requirements: Engineering Graduate or Diploma in Computer Hardware/IT. 2-3 years of L1 support experience. Knowledge of Windows, Mac OS, Office 365, and ticketing tools. Basic networking knowledge. Good communication and customer service skills. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

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1.0 - 4.0 years

2 - 3 Lacs

Pune

Work from Office

Min 1 Yr Exp Into Technical Support International Voice CTC - Up to 4 LPA + Allownces and Incentives 24*7 US Shift / WFO Both Way Cab 5 Days Working 2 Days Rotational Off Interview - Virtual Location - Pune Surbhi - 8905959447

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6.0 - 8.0 years

6 - 8 Lacs

Sri City

Work from Office

MS office installation & Troubleshoot Manage the daily operations of the IT department, including systems administration Network management & support IT-related projects Strong technical expertise & KNWL of it industry Required Candidate profile Knowledge of application & laptop drivers instillation & upgradation & troubleshoot application Antivirus installation Excellent documentation record tracking & data securing skills

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2.0 - 5.0 years

0 - 2 Lacs

Bhiwandi

Work from Office

Job description Role & responsibilities Job description:- Role & responsibilities Installing and Configuring Prism application and customization. Trouble shooting Prism and Retailpro issues Outlook/ office 365 Support Assist Retail Pro specialist in Retail Pro issues Printers support and all IT infrastructure on ground support Assisting Asst Manager IT for Server maintenance Assisting Asst Manager IT for Backup & Restore operations QUALIFICATIONS: Bachelor of engineering (Comp. Science) Bsc Computer science, Diploma(Comp. Science) Immediate Joiners Preferred. Shift timings - 24*7

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0.0 years

1 - 2 Lacs

Chennai

Work from Office

Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Configure desktop and laptop Switches and Routers Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Knowledge of network troubleshooting, Ethernet & IP configuration Networking Concepts Basic server Knowledge 2014 to 2024 batches Male candidates only

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1.0 - 2.0 years

2 - 3 Lacs

Hubli

Work from Office

MS Outlook. Domain basic knowledge. MFA and Application Basic troubleshooting. MacBook, IOS basic support level knowledge. Experience in handling critical & VIP users. Remote technical support hands on. basic understanding of Domain joining process.

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1.0 - 3.0 years

1 - 1 Lacs

Bhavnagar, Gandhinagar, Nadiad

Work from Office

Troubleshooting for desktop, laptop, Lan, Switch, Passbook kiosk, Outlook & printer in terms of hardware & configuration. Monitor & track incident & request ticket to ensure timely resolution & adherence to SLA. Required Candidate profile Exp-1yr+ Location-Baroda Skills-Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers Any queries-kanchan@peshr.com/9867762401

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1.0 - 2.0 years

1 - 2 Lacs

Chengalpattu

Work from Office

End-User Support : Provide first-level technical support for desktops, laptops, printers, and applications. System Setup : Install, configure, and troubleshoot Windows OS, MS Office, and ERP software. Hardware Maintenance : Diagnose and replace faulty hardware components (RAM, HDD, etc.). Network Support : Assist with LAN/Wi-Fi issues, printer sharing, and VPN setup. User Management : Create and manage Active Directory user accounts and permissions. Security Compliance : Monitor antivirus, system updates, and ensure data protection policies are followed. Documentation : Maintain logs of issues and IT asset inventory using help desk tools. Role & responsibilities Collaboration : Coordinate with network and system teams for escalations. Technical Qualifications : Working knowledge of Windows OS, Office 365, basic networking, and ITIL preferred. Regards Dinagaran R rajideena2305@gmail.com

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3.0 - 5.0 years

3 - 5 Lacs

Hyderabad

Remote

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

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3.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Remote

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

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3.0 - 5.0 years

3 - 5 Lacs

Pune

Remote

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

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1.0 - 4.0 years

2 - 7 Lacs

Bengaluru

Work from Office

Technical Support Engineer: Experience: 2-4 years Location: Bengaluru Responsibilities : Technical Support skills,Active Directory, ServiceNow Tool,Voice process,International Voice process, Outlook, Microsoft 365 Troubleshooting Strong communication skills, oral and written. Respond to requests for technical assistance by phone, email, chat. Enter and manage all incidents and problems in the incident management system and act as a liaison between users and technical escalation teams. Knowledge on Service Now ticketing tool Energetically follow-up on open incidents and provide status updates while carrying the ticket from its cradle to grave. Escalate problems (when required) to the appropriate teams. Maintain hygiene in ticket documentation, category selection and overall ticket quality. Identify and learn appropriate software and hardware used and supported by the firm. Where applicable, encourage users to use self-help resources and demo them on how to find answers on common issues or FAQs. 2-4 years of relevant experience in troubleshooting technical issues related to Desktops, laptops, mobile devices, Cisco Phones. n depth understanding of virtual computers hosted via ESX servers and experience in configuring and troubleshooting them. Understanding on Active Directory, Networking, Messaging and Hardware necessary. Advanced troubleshooting experience in Microsoft Office applications suite including Teams, O365. Experience in troubleshooting issues related to VPN, RSA SecurID, Corporate applications on Mobile devices through any MDM service. Experience in troubleshooting issues related to Cisco Phones, IP Phones, Jabber, Zoom. Incident Management knowledge, experience with Turrets will be added advantage. Extended working hours when business needs. Flexibility to work in rotational shifts and week offs. Ability to work under high pressure.

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3.0 - 6.0 years

0 - 2 Lacs

Meerut, Agra

Work from Office

Job Description: Desktop/ Network Engineer (POS application) Job Location: Uttar Pradesh - Meerut, Agra Experience : 3 to 6 Years Job Descriptions: Experience with POS systems, hardware and networking. Famililier with LS Retails and POS application troubleshooting Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole

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3.0 - 6.0 years

0 - 2 Lacs

Jamshedpur, Ranchi

Work from Office

Job Description: Desktop/ Network Engineer (POS application) Job Location: Jharkhand/Ranchi Experience : 3 to 6 Years Job Descriptions: Experience with POS systems, hardware and networking. Famililier with LS Retails and POS application troubleshooting Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole

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2.0 - 4.0 years

0 - 3 Lacs

Gaya

Work from Office

Job Description: Desktop/ Network Engineer (POS application) Job Location: Bihar-Gaya Experience : 3 to 6 Years Job Descriptions: Experience with POS systems, hardware and networking. Famililier with LS Retails and POS application troubleshooting Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole

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0.0 years

1 - 2 Lacs

Pune, Bengaluru

Work from Office

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring Freshers for International Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) 5 working days 2 days off Rotational shifts Cab facilities 2 months training in Mysore Only Graduates (Btech/BE/BCA) Excellent Communication Skills SALARY STRUCTURE : Upto Rs 2.45 LPA -- For Freshers Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD OR BANGLORE SD WITH OUR RESUME . AREESHA-9628373763 VANSHIKA-9628372762 YAGYANSHI- 9821182648 LAIBA - 9654201996 FAREHA- 8528371817 SIYA-7565006262

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2.0 - 7.0 years

2 - 2 Lacs

Jhajjar

Work from Office

Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.) MCP/Other hardware-related certifications, ITIL Trained

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0.0 years

1 - 2 Lacs

Chennai

Work from Office

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network security practices and anti-virus programs Excellent problem solving and multitasking skills Basic server Knowledge 2014 to 2024 batch can apply Male candidates only

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0.0 - 3.0 years

2 - 5 Lacs

Hyderabad

Hybrid

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories Please share your profiles to the below mentioned details Note: Looking for some one who can join with in 0-15 Days. Kindly share the updated CV if the profile is match as per the below mentioned details. Exp: Rel Exp: Ctc: Exp Ctc: NP: Warm Regards, Soumya Soudi 9353629875 soumya.s@dynpro.in HR Recruiter DynPro India Pvt. Ltd.,

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0.0 - 3.0 years

2 - 2 Lacs

Gurugram

Work from Office

We are looking for candidates for Field Support(Desktop) for Sector 14 Gurgaon. If Interested, Kindly come for face to face interview at below Address:- Walk in Address:- Inspirisys Solutions Limited, 4th Floor, 4 - B The Pavallion Building, Gurgaon 122011. Near Corus Banquets Walk in date - 16-06-2025 to 20-06-2025 Walk in Time - 10am-5pm Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Configure Outlook email clients and perform OS installations as needed. Troubleshoot printers and resolve printing-related issues. Offer remote assistance for efficient issue resolution. Collaborate with team members to achieve project goals. Interested to work in Field Support (Desktop) in Delhi NCR . Desired Candidate Profile 0-3 years of experience in field Support (Desktop) or related field. Strong knowledge of desktops, hardware support, printer support, and Outlook configuration. Ability to work independently on-site visits for customer locations. Technical Qualification like B.E./B.TECH/BCA/BSC IT/Diploma IT Preffered

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