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Customer Onboarding Specialist SalesHandy

1.0 - 5.0 years

0 Lacs

ahmedabad, gujarat

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As an Onboarding Specialist at Saleshandy, you will play a crucial role in turning new users into power users quickly. Your main responsibilities will include: - **First 30 Days:** Running fast-paced, value-driven onboarding calls and setting up activation as the first win. - **Personalised Journeys:** Tailoring onboarding experiences for SMBs, agencies, and founders with varied goals. - **Proactive Engagement:** Monitoring usage, following up on drop-offs, and unblocking adoption hurdles. - **Churn Prevention:** Identifying early red flags and collaborating with retention/CS teams to prevent churn. - **Feedback Loop:** Providing feedback on onboarding friction to the product, content, and s...

Posted 1 month ago

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