2.0 - 8.0 years

0 Lacs

Gurugram, Haryana, India

On-site

???? Were Hiring: Team Leader Call Centre (BPO) ???? ???? Location: Sector 18 Gurgaon ???? Work Days: Monday to Saturday | 10:00 AM 7:00 PM (Sunday fixed off) ???? Salary: Up to ?40,000 per month ???? Company: Frankfinn Aviation Services Pvt. Ltd. About the Role: Were looking for a Team Leader with proven on-paper experience in managing outbound telecalling or telesales teams. You will be responsible for driving performance, achieving targets, and motivating your team to deliver exceptional results. Key Responsibilities: Lead, manage, and monitor the performance of the sales team. Ensure timely, accurate, and clear communication to team members. Track and update operational performance reports weekly. Drive outbound telecalling/lead generation activities in line with targets. Provide constructive feedback and implement action plans. Manage performance metrics and ensure contractual obligations are met. Requirements: ? Graduate with 28 years of experience (minimum 2 years as TL on paper). ? BPO background mandatory . ? Strong Hindi & English communication skills. ? Experience in outbound telecalling, telesales, and lead generation. ? Hands-on experience working with dialers. ???? Industry Exposure: BPO/Call Centre APPLY NOW Show more Show less

Posted 1 day ago

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Telly calling BALAJI HANDICRAFTS AND FEBRICATION

0.0 - 4.0 years

0 Lacs

jaipur, rajasthan

On-site

You are looking for a Telecaller to join a dynamic team and embark on a rewarding career journey. As a Telecaller, you will be responsible for contacting customers over the telephone in a customer service capacity. Your main duties will include making outbound calls to promote products and services, as well as following up on recent purchases. Additionally, you will respond to customer inquiries, provide information about products and services, and handle and resolve customer complaints by offering appropriate solutions. It will be your responsibility to keep detailed records of all customer interactions and transactions, ensuring that customer information is accurately updated in the database as needed. Meeting and exceeding sales targets and customer satisfaction goals will be crucial in this role. To achieve this, you must continuously enhance your product and service knowledge to deliver accurate information to customers. Staying up-to-date with industry developments and being knowledgeable about competitor offerings will be essential. You will need to adhere to all company policies and procedures, especially those related to confidentiality and data security. Participation in training and development opportunities to improve your skills and knowledge will be encouraged. Key skills for success in this role include back-office customer service, handling customer complaints, providing customer care, effective customer interaction, sales, customer support, computer proficiency, voice processes, customer satisfaction, outbound telecalling, and effective communication skills. Familiarity with social media will be beneficial. This is a full-time position with the opportunity to work day shifts, morning shifts, or night shifts. The work location is in person.,

Posted 2 weeks ago

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bpo sales KESAR HAENGBOG PVT LTD

1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

You should have excellent communication skills in English along with Hindi/One Regional Language (Only for South centres), and knowledge of any other language would be an added advantage. Your convincing skills should be strong and you should be able to engage in effective communication and build conversations easily. It's important to have a good emotional connect and understanding of basic numbers. For experienced candidates, an understanding of Banking Basics or any product basics is required. Non-Banking experienced candidates should showcase relevance to the current process during the interview. You should have a strong orientation towards the job, ambition, and career growth, and be ready to work in a Sales environment. The ideal qualification for this role is a Graduate or Postgraduate degree from a recognized institution with 1-2 years of relevant experience in the BFSI sector. Freshers with excellent communication and interpersonal skills are also encouraged to apply. As a Digital Relationship Manager, you will be expected to have good communication skills in English and the local language, excellent lead generation and conversion skills, and the ability to handle pressure and meet deadlines. Being able to work effectively as part of a team is crucial for success in this role. Ideal candidates will have 2 or more years of relevant experience in BPO sales, lead generation, or BPO customer service. Being located near the office or having your own vehicle for commuting is preferred. Previous experience in Banking and Financial Services as well as outbound telecalling is an added advantage.,

Posted 1 month ago

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Team Leader TL - Telesales Saanvi Nexus

2.0 - 7.0 years

3 - 5 Lacs

Gurugram, Delhi / NCR

Work from Office

Job Title: Team Leader Outbound Tele Sales Job Location: Gurugram, Haryana Working Days & Hours: 6 Days Working (Monday to Saturday) Timings: 10:00 AM – 7:00 PM Sunday Fixed Off Educational Qualification: Graduate (Mandatory) Experience Required: 2 to 8 Years of Total Experience Minimum 2 Years as Team Leader (On Paper – Mandatory) Gender: Open to Male and Female Candidates Key Skills & Requirements: Strong communication skills in both Hindi and English Proven experience in outbound telecalling, telesales, or lead generation Familiarity with lead generation processes Prior experience using dialers Outbound sales exposure preferred Job Responsibilities: Communicate targets, updates, and performance metrics to the sales team clearly and timely Monitor and update sales agents’ operational performance data weekly Drive team performance and achievement of sales targets Manage performance based on systems and contractual metrics Provide regular feedback and implement improvement action plans for underperformers

Posted 1 month ago

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