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4.0 - 7.0 years
10 - 14 Lacs
Chennai
Work from Office
Customer Order Management : Regional Accounts : 228 customers - Tamil Nadu Order entry (SAP P13 system, contract pricing, Promo validation, FOC orders) Back-order management (Price change request, order validation, order rejections) Bottleneck management (Exception management - Customer order allocation) Approval Framework (Plant change, credit limits, incompletion log) Material availability Customer Returns Claim Management : C4C - service tickets process closure (Complaints all queries) Creation of work-on, CQS processing Customer logistics (Fine distribution): LDC Inbound Outbound collaboration with stakeholders (Chennai) Transport debit notes insurance claims recovery Weekly visit to LDC Commercial Operations: AR management - collections, OD, defaulters, risk mitigation dunning Channel finance - Onboarding new accounts, co-ordination with customer, bank sales team Customer credit management (queries enhancement request)- South region CD statements, CN postings (region specific) Local vendor bills validation payment co-ordination with OSP (FSR) Demo Inventory management -Co-ordination with RSM (Respective Sales office)
Posted 1 week ago
6.0 - 15.0 years
50 - 65 Lacs
Bengaluru
Work from Office
Are you interested in joining an innovative team that is at the forefront of solving complex business problemsSupply Chain by Amazon will allow everyone to leverage Amazon s advanced logistics, supply chain, and transportation to move products from manufacturers to customers, while keeping products in stock, shipping faster, reliably and significantly lowering costs. Come join the team that s making this vision a reality. Leveraging Amazon s efficient and state of the art network and technology, we will be offering supply chain as a service to all manufacturers big and small. We are looking for an entrepreneurial, results-oriented Sr. Product Manager Tech to join our Amazon Warehousing Distribution team. This is an opportunity to work in a customer-facing startup like environment within Amazon. We seek a someone who is motivated by a fast-paced and highly entrepreneurial environment looking to make instant impact. You will leverage your deep product management expertise to work backwards from our customers, identify the right opportunities to help us accelerate at scale, and innovate faster for our customers. If you have a passion for innovation, for thinking big to tackle ambiguous problems, for solving some of the biggest technical challenges in the industry, and for building elegant products that delight our customers, we need you! As Sr. PM-Tech, you will own customer research, benchmarking, strategy, and execution for your domain. You will define the product roadmap and bring your vision to life by leading a cross-functional team of engineers, designers, program managers, scientists and other product owners. You will drive day-to-day product development from design through to release. Your product requirements are concise, with clear, measurable success criteria. You are an effective negotiator, make smart trade-offs without sacrificing quality, and drive appropriate schedules. You use data to influence our business strategy and technical priorities, and escalate when necessary without damaging relationships. You independently represent your products and the product team and are comfortable communicating with senior executives as well as with business and technical stakeholders About the team The Amazon Warehousing Distribution team owns and manages the distribution capabilities for the broader FBA and Supply Chain by Amazon program. We receive inventory from sellers in bulk, store it in our dedicated distribution centers and outbound to FBA and other off-Amazon channels with dedicated SX pages (within seller central) and fees structure. We are continuing to target YoY growth while driving MLP features for our product and end to end seller experience. We are entrepreneurial in our spirit and move quickly while obsessing over our customers. Bachelors degree Experience owning/driving roadmap strategy and definition Experience with feature delivery and tradeoffs of a product Experience contributing to engineering discussions around technology decisions and strategy related to a product Experience managing technical products or online services Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Experience in using analytical tools, such as Tableau, Qlikview, QuickSight Experience in building and driving adoption of new tools
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
An AHS Specialist within the Account Health Support team acts as the primary interface between Amazon and our third-party business partners (Sellers). We obsess over providing world-class support to Sellers, selling on the Amazon platform. We strive to predict the Sellers needs before they recognize they may have a problem, and provide solutions to help our third-party business partners better serve the customers. Provides prompt and efficient service to Amazon Sellers, including the appropriate escalation of Sellers issues in a contact center environment. Liaises with other departments as required to resolve Seller s issues and questions. Maintains a positive and professional demeanor always portraying the company in a positive light while effectively managing sensitive issues. Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends, also liaises though appropriate channels including improvement suggestions. A day in the life As an AHS Specialist you will engage in frequent written and verbal communication with Sellers, Department management, Risk analysts and other company associates to accomplish your goals. You will interact with our third-party Sellers by phone and email with the objective to coach and assist them with account health related topics. Up to 80% of your day will be handling inbound and outbound phone contacts. Provides prompt and efficient service to Amazon Sellers, including the appropriate escalation of Sellers issues in a contact center environment. Business proficient fluency in both written and verbal German English language. Education: Graduation or equivalent. Flexibility to work various shifts, including potentially working one weekend day, full weekends, or alternative start-end times. Ability to compose a grammatically correct, concise and accurate written and verbal response. 12 months in a customer service environment, preferably within a contact center. Strong soft skills with the ability to effectively communicate for win-win solutions. Demonstrated ability to deal with ambiguity and embrace constant changes with flexibility and good grace. Ability to maintain high levels of confidentiality and data security standards. Flexibility to work during bank holidays and peak period. History of teamwork and willingness to roll up ones sleeves to get the job done. Fun to work with. Interpersonal skills, with the ability to communicate complex transaction issues correctly and clearly to both internal and external customers. Clear, crisp, and proactive documentation of operational procedures required to tackle known risk related patterns. Problem solving skills having demonstrated ability to recognize non-obvious patterns and analyze problems logically. Self-disciplined, diligent, proactive and detail oriented impacting time management and organizational skills. Proven ability to work in fast paced; dynamic environments where decisions are made without compromising on customer experience and financial losses. Teammate capable of learning and sharing knowledge in global environment. Demonstrate flexibility to work overtime hours as per business requirement. Desired skill-sets include MS Office Applications: Excel and Internet Explorer/Mozilla Firefox.
Posted 1 week ago
0.0 - 3.0 years
2 - 4 Lacs
Bengaluru
Work from Office
A graduate with minimum 6 months experience in tele calling inbound or outbound with fluency in Hindi, English and Kannada and (Malayalam, Tamil & Telugu) would be an added advantage. Good communication skills. Good negotiation and convincing skills. End to end responsibility and coordinating with other departments for resolution of customer issues and other requirements.
Posted 1 week ago
1.0 - 6.0 years
2 - 6 Lacs
Kolkata, Hyderabad, Bengaluru
Work from Office
Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Contact Hiring manager : 7259027282 / 7259027295 / 9900024951 / 9900024811
Posted 1 week ago
1.0 - 6.0 years
2 - 6 Lacs
Kolkata, Hyderabad, Bengaluru
Work from Office
Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Contact Hiring manager : 7259027282 / 7259027295 / 9900024951 / 9900024811
Posted 1 week ago
0.0 - 3.0 years
2 - 3 Lacs
Pune
Work from Office
Required Graduates to work for inbound customer service (Voice) at Bund Garden-Sangamvadi-Pune for Banking sector. Should have decent com skills. Salary: 18K-22K. Experience: 0-2 yrs in any BPO. Contact Ajay@9811008929/ email: info@jjindia.co.in
Posted 1 week ago
0.0 - 6.0 years
1 - 4 Lacs
Pune
Work from Office
Make outbound calls to prospective customers to promote products/services.Excellent communication soliciting customers Basic knowledge of CRM tools is a plus.Good listening and problem-solving skills English,Hindi, Marathi regional languages Performance bonus Sales incentives Referral bonus Job/soft skill training Annual bonus Health insurance Provident fund
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Mumbai
Work from Office
Must be pro with Excel and communication skills Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails Understanding customer needs and requirements Routing qualified opportunities to the appropriate sales executives for further development and closure Close sales and achieve quarterly quotas Research accounts, identify key players and generate interest Maintain and expand your database of prospects within your assigned territory Team with channel partners to build pipeline and close deals Age group 20-30 yrs Minimum qualification: Graduate with English medium.
Posted 1 week ago
0.0 - 5.0 years
0 - 2 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Work from home is offered *Candidates should have good communication skills verbal & written *Should be able to conversate *Salary upto 20k CTC(16k in hand) *Rotational shifts *1 week off *Any Undergraduate/Graduate can apply Barkha @ 8851644223 Required Candidate profile Laptop Config. *WIFI connection *8GB RAM *I5 Processor *Windows 10 *Freshers & experienced both can apply *Post graduates can apply too Immediate joiner shall apply. English speaking is must
Posted 1 week ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop C all Kulsum on 7026022000 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Kulsum on 7026022000 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 1 week ago
2.0 - 6.0 years
5 - 6 Lacs
Bengaluru
Work from Office
Warm Greetings from Rivera Manpower Services! We are hiring for a leading E-commerce Customer Support Voice Process in US shifts with one of the top global brands! If you're passionate about customer service and looking to build a career with a dynamic and fast-growing e-commerce leader, this is the opportunity for you. Role: Customer Support Executive Voice (E-commerce) Location: Kormangala Shift: US Shifts (Night Shift) CTC: Up to 6 LPA + Attractive Incentives Joiners: Immediate Joiners Preferred Work Mode: Work from Office Job Responsibilities: Handle inbound and outbound customer calls regarding orders, returns, payments, and general queries. Provide timely and effective resolutions ensuring customer satisfaction. Troubleshoot issues related to e-commerce transactions. Escalate unresolved issues as per SOPs and follow up for closure. Maintain accurate logs and adhere to process quality standards. Requirements: Minimum 1 year of experience in international voice process (preferably in E-commerce/Customer Support). Excellent communication skills (verbal and written). Strong problem-solving and customer handling skills. Willingness to work in US night shifts . Immediate availability preferred. Call and book your interview slots now! Contact: 7829336202 / 7829336034 / 9380300644 (Available 10 AM – 6 PM, Monday to friday) We look forward to helping you take the next step in your career! – Team Rivera Manpower Services
Posted 1 week ago
1.0 - 6.0 years
1 - 4 Lacs
Gurgaon/Gurugram
Work from Office
BPO Hiring For International Cell Phone Chat Process 4.28 LPA Grad/UG with 1Year Exp. with International BpO B.E./B.TECH < 65% & 1 Year Exp With International BpO 24/7 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 1 week ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR SK Anisul-7996177000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR SK Anisul-7996177000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR SK Anisul-7996177000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR SK Anisul-7996177000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR SK Anisul-7996177000 . You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Hyderabad, Chennai
Hybrid
Train & Hire Program for only Freshers not experienced (Graduated in 2024, 2025)-Work from Home Training Period 30 days 5k Stipend-For those who qualify Training (30 DAYS) After Training 15k to 17k in Hand Required Candidate profile Experienced pls dont apply/call- Train & Hire Program for Freshers only (Graduated in 2024, 2025)Read posting fully & then only Call/WhatsApp CV Deepshikha 8368531573
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Pune, Chennai
Work from Office
Opening for Freshers in BPO Domain for Voice process Night shift. Good comm req Mumbai, Chennai, Bangalore, Hyderabad Freshers & experience with excellent communication skills US shift (6:30pm to 3:30am) Sat & Sun off Cab will be provided Work From Office AR caller / Customer / Technical Support (International Voice) Sal 18k To 30k net Pls call Nivetha 9884676582 for more info Thanks Nivetha 9884676582
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
Gurgaon/Gurugram
Work from Office
BPO Hiring For International Cell Phone Voice Process 4.00 LPA - Gurugram Grad/UG with 1Year Exp. with BpO B.E./B.TECH <60% & 1 Year Exp With BpO 9AM-9PM Shift 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 1 week ago
1.0 - 3.0 years
3 - 7 Lacs
Bengaluru
Work from Office
We are looking for Inside Sales or Lead Generation executive with around 1 to 3 Years of experience working for IT technology organization Should have experience in to Lead Generation by Cold calling and emailing Candidate is capable of executing multiple email or calling campaigns across business verticals Candidate must be extremely proficient in Microsoft Office products, especially in MS Word, PowerPoint and Excel Intelligent Detailed Account or prospect research Excellent Communication Skills Candidate will be responsible for prospecting, qualifying and generating new meetings or opportunities from Directors and CXOs level Should have B2B inside sales experience Research on companies and finding right contacts Responsible for meeting or exceeding monthly meetings or Leads quota Responsible for providing reports on lead activity, lead forecasts Make 50-60 outbound dials per day Send 100+ Personalized email based on based prospect role Willing to work in US shift timings (5pm to 2am)
Posted 1 week ago
10.0 - 14.0 years
11 - 16 Lacs
Bengaluru
Work from Office
Looking for SAP EWM who can lead the SAP S4HANA Implementation and transformation projects as a solution architect Candidates should have around 10 to 14 years of experience across different industries and sectors A person who also needs to be able to lead and manage large teams should possess excellent collaboration and stakeholder management skills Ability to drive workshops, manage client expectations, manage estimations, maintain project risks, issues matrices Lead Extended warehouse Management team Drive High Level and detailed design discussions Exposure to S4 Road Map, Best Practices, and Industry knowledge Individual would be required to gather business requirements prepare TO BE design documents Individual need to have strong knowledge on SAP S4HANA Extended warehouse Management in Embedded and sidecar Strong exposure and support end to end SAP EWM Outbound, Inbound, Physical Inventory and Internal processes with VAS,
Posted 1 week ago
2.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
We are looking for Inside Sales / Lead Generation executive with around 1 to 4 Years of experience working for IT technology organization. Should have experience in to Lead Generation by Cold calling and Emailing. Candidate is capable of executing multiple email / calling campaigns across business verticals Candidate must be extremely proficient in Microsoft Office products, especially in MS Word, PowerPoint and Excel Intelligent Detailed Account / prospect research Research on companies and finding right contacts Responsible for providing reports on lead activity, lead forecasts Make 50-60 outbound dials per day Send 100+ Personalized email based on based prospect role Update CRM system with all customer communications Generate quality leads and setup calendar invite with prospects
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
Mathura
Work from Office
Nirvana Yoga Dham is looking for Telecaller to join our dynamic team and embark on a rewarding career journey Make outbound calls to customers to promote products and services, or follow up on recent purchases. Respond to customer inquiries and provide information about products and services. Resolve customer complaints and provide appropriate solutions. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. Meet and exceed sales and customer satisfaction targets. Continuously improve product and service knowledge to provide accurate information to customers. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. Follow all company policies and procedures, including those related to confidentiality and data security. Participate in training and development opportunities to improve skills and knowledge. Adhere to schedules and work efficiently under pressure to meet deadlines.
Posted 1 week ago
0.0 - 1.0 years
2 - 5 Lacs
Noida
Work from Office
CareerBanao is looking for Telecaller to join our dynamic team and embark on a rewarding career journey Make outbound calls to customers to promote products and services, or follow up on recent purchases. Respond to customer inquiries and provide information about products and services. Resolve customer complaints and provide appropriate solutions. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. Meet and exceed sales and customer satisfaction targets. Continuously improve product and service knowledge to provide accurate information to customers. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. Follow all company policies and procedures, including those related to confidentiality and data security. Participate in training and development opportunities to improve skills and knowledge. Adhere to schedules and work efficiently under pressure to meet deadlines.
Posted 1 week ago
0.0 - 2.0 years
1 - 3 Lacs
Rajkot
Work from Office
As a TeleCaller Executive, you will be the voice of the company, connecting with potential and existing clients to provide information about our products and services. This role requires excellent communication skills in English and Hindi, along with a customer-oriented mindset. Key Responsibilities: Make outbound calls to prospective clients to promote and explain our algorithmic trading software. Handle inbound inquiries and provide accurate information about our products and services. Build and maintain relationships with clients by following up on leads and providing excellent customer service. Maintain detailed records of conversations and update client information in the CRM system. Coordinate with the sales and technical teams to address client queries effectively. Meet daily, weekly, and monthly call and lead conversion targets. Required Qualifications and Skills: High school diploma or equivalent; a bachelors degree is preferred. Proficiency in English and Hindi (spoken and written). Strong verbal communication and active listening skills. Basic knowledge of computer applications and CRM systems. Ability to manage and prioritize multiple tasks in a fast-paced environment. A positive attitude, persuasive communication style, and the ability to handle rejections gracefully. Preferred Skills: Prior experience in a TeleCalling or customer service role. Familiarity with financial or trading software (not mandatory). Strong problem-solving skills and attention to detail. Perks and Benefits: Fixed salary No Targets Training and development opportunities. Supportive and collaborative work environment. Application Details: This is a full-time, on-site position based in Rajkot. If you are passionate about engaging with customers and contributing to the growth of a dynamic company, we would love to hear from you.
Posted 1 week ago
2.0 - 4.0 years
2 - 6 Lacs
Noida, Hyderabad
Work from Office
We are seeking a highly motivated and detail-oriented Associate Operations to perform the critical Primary Source Verification process. This role is important to our operations, ensuring the accuracy and timely completion of validation, verification, research work for the applicants and for our clients. The ideal candidate will possess excellent communication skills, a keen eye for detail, and the ability to work effectively in a fast-paced environment. This position offers an excellent opportunity for individuals looking to start or build their career in operations and compliance . Duties and Responsibilities: ? Initiation of Checks: Accurately initiate the verification process within our system, ensuring all necessary information is correctly reviewed and validated. This is the critical first step in the entire verification lifecycle. ? Communication & Coordination: Effectively communicate with various external stakeholders such as, issuing authorities (government agencies, educational institutions, previous employers, etc.) and vendors located across different regions to request and obtain necessary verification information. Coordinate and communicate with internal stakeholders such as, applicant assist team, insufficiency support, immediate supervisors, client delivery managers etc. This requires clear and concise communication, both written and verbal. ? Quality Assurance: Conduct thorough review of submitted documents to ensure accurate processing and raise flags when documents are incomplete, unclear, tempered in any ways to the applicant. This ensures the accuracy and integrity of our reports. ? Research & Analysis: Conduct detailed secondary research and analysis on issuing authorities and verification processes to stay up-to-date on requirements and best practices. This includes understanding the nuances of different verification sources and their processes. ? Process Improvement: Identify opportunities to improve the efficiency and effectiveness of the background verification process. Qualifications and Work Experience: ? Education: Bachelor's degree preferred. ? Experience: 2 to 4 years of experience. ? Essential Skills: ? Excellent Written & Spoken English: Must be able to communicate clearly and professionally, both verbally and in writing. Emphasis on writing short, clear, and error-free messages and sentences. ? Detail Orientation: A strong ability to focus on details and identify even minor discrepancies or errors. A true "eye for detail" is essential. ? Analytical Skills: Ability to analyze information from various sources and synthesize it into a coherent report. ? Communication Skills: Ability to communicate effectively with a variety of stakeholders, including issuing authorities, vendors, and clients. ? Computer Proficiency: Must be comfortable with using computers and work on multiple screens, using internal tools. ? Adaptability: Ability to work in a fast-paced environment and adapt to changing priorities. ? Open to Calling Profile: Comfortable making outbound calls to verification sources. Skills Focus: This role heavily emphasizes the following skills: ? Detail Orientation: Consistently and accurately processes information, minimizing errors. ? Eye for Detail: Proactively identifies discrepancies, inconsistencies, and errors in data. ? Identifying Errors: Quickly and accurately recognizes mistakes in information or processes.
Posted 1 week ago
0.0 - 2.0 years
3 - 6 Lacs
Noida, Hyderabad
Work from Office
We are seeking a highly motivated and detail-oriented Associate Operations to perform the critical Primary Source Verification process. This role is important to our operations, ensuring the accuracy and timely completion of validation, verification, research work for the applicants and for our clients. The ideal candidate will possess excellent communication skills, a keen eye for detail, and the ability to work effectively in a fast-paced environment. This position offers an excellent opportunity for individuals looking to start or build their career in operations and compliance . Duties and Responsibilities: Initiation of Checks: Accurately initiate the verification process within our system, ensuring all necessary information is correctly reviewed and validated. This is the critical first step in the entire verification lifecycle. Communication Coordination: Effectively communicate with various external stakeholders such as, issuing authorities (government agencies, educational institutions, previous employers, etc.) and vendors located across different regions to request and obtain necessary verification information. Coordinate and communicate with internal stakeholders such as, applicant assist team, insufficiency support, immediate supervisors, client delivery managers etc. This requires clear and concise communication, both written and verbal. Quality Assurance: Conduct thorough review of submitted documents to ensure accurate processing and raise flags when documents are incomplete, unclear, tempered in any ways to the applicant. This ensures the accuracy and integrity of our reports. Research Analysis: Conduct detailed secondary research and analysis on issuing authorities and verification processes to stay up-to-date on requirements and best practices. This includes understanding the nuances of different verification sources and their processes. Process Improvement: Identify opportunities to improve the efficiency and effectiveness of the background verification process. Qualifications and Work Experience: Education: Bachelor's degree preferred. Essential Skills: Excellent Written Spoken English: Must be able to communicate clearly and professionally, both verbally and in writing. Emphasis on writing short, clear, and error-free messages and sentences. Detail Orientation: A strong ability to focus on details and identify even minor discrepancies or errors. A true "eye for detail" is essential. Analytical Skills: Ability to analyze information from various sources and synthesize it into a coherent report. Communication Skills: Ability to communicate effectively with a variety of stakeholders, including issuing authorities, vendors, and clients. Computer Proficiency: Must be comfortable with using computers and work on multiple screens, using internal tools. Adaptability: Ability to work in a fast-paced environment and adapt to changing priorities. Open to Calling Profile: Comfortable making outbound calls to verification sources. Skills Focus: This role heavily emphasizes the following skills: Detail Orientation: Consistently and accurately processes information, minimizing errors. Eye for Detail: Proactively identifies discrepancies, inconsistencies, and errors in data. Identifying Errors: Quickly and accurately recognizes mistakes in information or processes. Writing Short and Clear Messages and Sentences: Communicates effectively and efficiently in writing, ensuring clarity and conciseness.
Posted 1 week ago
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Outbound jobs in India are on the rise, with many companies actively seeking professionals who excel in communication, sales, and customer service. These roles often involve reaching out to potential customers, pitching products or services, and generating leads through outbound calls or emails.
The average salary range for outbound professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.
In the outbound job market, career progression usually involves moving from roles like Customer Service Executive or Sales Associate to Team Leader, Manager, and eventually, Sales Director. This progression is based on performance, experience, and leadership skills.
Aside from strong communication and sales abilities, outbound professionals are often expected to have skills in customer relationship management (CRM) software, data analysis, and proficiency in relevant industry knowledge like e-commerce or telecommunications.
As you explore outbound job opportunities in India, remember to showcase your strong communication skills, sales acumen, and ability to handle rejection positively. Prepare well for interviews by practicing common questions and demonstrating your passion for outbound roles. With the right skills and mindset, you can excel in this dynamic and rewarding field. Good luck!
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