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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

1 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

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Profile -Customer Service Executive (Voice / Blended / Chat / Tech Support / Travel) Job Location - Gurgaon Salary - 20k -46k Shift - Day and Rotational Shift both Immediate Joiners Required Candidate profile Graduate / U.G Fresher & Expeirenced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Anjali - 8290468925 HR Garima - 8360251609

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0.0 - 5.0 years

1 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

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Profile -Customer Service Executive (Voice / Blended / Chat / Tech Support / Travel) Job Location - Gurgaon Salary - 20k -46k Shift - Day and Rotational Shift both Immediate Joiners Required Candidate profile Graduate / U.G Fresher & Expeirenced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Anjali - 8290468925 HR Garima - 8360251609

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0.0 - 5.0 years

1 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

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Profile -Customer Service Executive Salary - 18k -46k Shift - Day and Rotational Shift both Immediate Joiners Required Candidate profile Graduate / U.G Fresher & Expeirenced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Anjali - 8290468925 HR Garima - 8360251609

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0.0 - 4.0 years

1 - 5 Lacs

Mohali, Chandigarh

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HR HARDIK - 9058873049 Required Candidate profile WORK FROM OFFICE Location- Mohali/ Chandigarh UG/Grad/PG Fresher/ Experienced Rotational shift Immediate joiners Excellent communication skills required Must be available for F2F interview. Perks and benefits 5 days working CAB Great INCENTVIES

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0.0 - 5.0 years

1 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

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Profile -Customer Service Executive (Voice / Blended / Chat / Tech Support / Travel) Job Location - Gurgaon Salary - 20k -46k Shift - Day and Rotational Shift both Immediate Joiners Required Candidate profile Graduate / U.G Fresher & Expeirenced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Anjali - 8290468925 HR Garima - 8360251609

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1.0 - 6.0 years

7 - 17 Lacs

Visakhapatnam, Hyderabad, Bengaluru

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Role & Responsibilities: Junior SAP WM EWM Consultant Minimum 1+ years of hands-on experience in SAP EWM/WM Operations activities, with a focus on inbound/customer operations. Active monitoring activities in for Inbound &Outbound processes in WHS Handling of monitoring incidents and communication with needed parties in solving the monitoring issues keeping cookbooks up to date triggering the needed support form functional team in time so issue is resolved without SLA breaches. Basic understanding of end-to-end supply chain processes, particularly in warehousing and distribution would be a plus. Good communication and stakeholder management skills. Senior SAP WM EWM Consultant Minimum 4+ years of hands-on experience in SAP WM/SAP EWM, with a focus on inbound &outbound/customer operations. Previous experience in Operations and handling of incidents and escalations is a must. Knowledge of change Management and Problem management processes would be a plus Strong understanding of end-to-end supply chain processes, particularly in warehousing and distribution. Knowledge of the integration WM / ERP Excellent communication and stakeholder management skills. Knowledge in the SAP core processes and modules is a plus (MM, SD, WM); Knowledge of automated systems like RFID, barcode scanning, and robotics used in warehouse operations. Debugging and technical analysis

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1.0 - 6.0 years

1 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

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Hiring for a VOICE process 12th pass or graduate with 01 year of nay experience will work GET A FLAT 34k inhand..... plus BOTH SIDE FREE CABS Grugaon location For faster response WHATSAPP cv to HR 79827 39499 Required Candidate profile The person shoud have good communication skills as it is a VOICE process you will get a flat saalry of 34k inhand plus both side free cabs no limit on salary hike

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0.0 - 5.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Work From Office Location - Reliable Tech Park Airoli Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Interested candidates can share their CVs on WhatsApp on the number below:- HR Rutuja:-9822686638

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0.0 - 5.0 years

3 - 6 Lacs

Pimpri-Chinchwad, Pune

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Job description Role & responsibilities : Handling Customer over calls. Handling Inbound as well as outbound calls. Providing with process resolutions as per process guidelines. Showing Empathy. Should be able to handle irradiated customer's. Preferred candidate profile Under Graduate as well as Graduate with Excellent communication skills. Great Written & verbal communication skills. Presentations Skills. Highly motivated & energetic personality. Perks and benefits Will get both way pick up & drop facility. Monthly Incentives. Allowances. Great Work Environment. Excellent working Culture. Rounds Of Interview : HR. Versant Assessment. Operations. Work Location : Pune ( Viman Nagar, Magarpatta, Kharadi, Hinjewadi, Yerwada) Perks and benefits upto 45K in Hand 2 rounds of Interview and offer Immediate Joiner Only Can Apply or 15 days notices Any Graduate with Any 1yr of Exp. Walkin @infinites HR Services Kalyani Nagar Pune 1) Australian Dayshift P&C Insurance Process 2) Australian Dayshift Motor Insurance Process 3) UK Dayshift Life & Pension ( Salary 4LPA to 5LPA) (End to End) Claims Process of any type 1)Medical summarization Process 2) Marine Insurance 3) Lability Insurance Any Other Insurance Experience Salary Range : 5:00 Lacs to 8:50 Lacs Whats app your Resume : 9623462146 / 8888850831 / Shafakat : 7391077623 / Pranaya : 7391077624 / Pritpal : 9623462176 All Rounds @ Infinites HR Services, Cerebrum IT Park ,B3 ,Cybage Tower Rd,1st Floor, Off no 15,Above Dmart, Kalyani Nagar Pune -411014 ....Landmark : Kalyani nagar Metro station. ****PLEASE DO REFER YOUR FRIENDS*** Regards Dipika

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4.0 - 10.0 years

5 - 6 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

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Must Have : Must be between 4 to 10 years of experience with At least 1-full cycle implementations of EWM or 2 to 5 years of Dedicated EWM Support. Strong warehouse and Logistics Business Process Knowledge and experience. Should have experience in preparing Test Cases and working, Should have strong exposure of SAP EWM Outbound, Inbound and Internal processes with VAS, Quality Inspections, Wave Management, Physical Inventory, Posting Changes EWM Storage Controls, EWM Wave Management, EWM RF Framework, EWM Warehouse Monitor Labour Management, Yard Management and Cross Docking in EWM Experience in creation of Master Data i.e. Packaging Specifications, Warehouse Organizational Structure, Settings for Handling Units etc. Must have sound knowledge and experience in configuring/modifying Post Processing Framework in SAP EWM. Along with a strong expertise in setting up the system integration between SAP ERP with SAP EWM Good to Have : Possesses good communication skills to coordinate, resolve queries of both external and internal customers Team leadership experience with excellent interpersonal skills and people centric approach to understand employee needs as well as to manage employee expectations Self-motivator and result oriented to complete task as per timelines Must have good analytical and problem solving skills

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0.0 - 5.0 years

2 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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We have 500+ positions, active for Different voice processes. Hiring is open for a TOP 1 MNC located at Gurgaon No of Positions: 520 Hiring Freshers & Experienced candidates, who are interested for the VOICE process. Freshers salary: 17K to 30K ( Depending on assessment scores) Experienced Salary : 23K to 35K ( Depending on assessment scores) Education Qualification: Grad & UG Job location : Gurgaon CONTACT IMMEDIATELY Senior HR Manisha - 9541651940 ( Call & Must WhatsApp the CV/ Basic details) Email: manishadembi223@gmail.com NO CHARGES : TOUCH CONSULTANTS

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1.0 - 6.0 years

3 - 4 Lacs

New Delhi, Faridabad, Gurugram

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We have 300+ positions active for Voice & Chat processes for a TOP 1 MNC located at Gurgaon. No of Positions: 370 --------------------------------------------------------------------------- Minimum 1 year of customer support experience is mandatory. Experienced Salary : Upto 26K ( Depending on assessment scores) + Incentives & Other Perks. Education Qualification: Graduates /UG Job location : Gurgaon One Side / BOTH SIDE CABS are available , depends on candidate preference. CONTACT IMMEDIATELY Senior HR Manisha - 9541651940 ( Call & Must WhatsApp the CV/ Basic details) Email: manishadembi223@gmail.com NO CHARGES : TOUCH CONSULTANTS

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0.0 - 5.0 years

1 - 4 Lacs

Lucknow

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Dear Candidate, Below is the Job Description for Tech Support program at Jaipur location. Work From Office : Jaipur (Rajasthan) Eligibility: Graduates Fresher & Experienced Technical support/troubleshooting experience preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts supporting EMEA customers Fluent in spoken English (Versant B2) with basic technical knowledge Skill Set required: Technical knowledge, Sales Acumen, Customer Service mindset. Salary Slab: 37.5K Gross per month inclusive of 1500 P Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) One-time joining bonus of 15,000, payable after 3 months from joining date Tarvel tickets will be booked by company Extra incentives Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Transport provided at odd hours Training Period: 2 Months Selection Process: HR Round followed by Ops round and Versant Test Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Reach out for more information; HR Shubham - 9586238800 HR Dheeraj - 9638738800

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0.0 - 5.0 years

1 - 4 Lacs

Jaipur

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Dear Candidate, Below is the Job Description for Tech Support program at Jaipur location. Work From Office : Jaipur (Rajasthan) Eligibility: Graduates Fresher & Experienced Technical support/troubleshooting experience preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts supporting EMEA customers Fluent in spoken English (Versant B2) with basic technical knowledge Skill Set required: Technical knowledge, Sales Acumen, Customer Service mindset. Salary Slab: 37.5K Gross per month inclusive of 1500 P Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) One-time joining bonus of 15,000, payable after 3 months from joining date Tarvel tickets will be booked by company Extra incentives Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Transport provided at odd hours Training Period: 2 Months Selection Process: HR Round followed by Ops round and Versant Test Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Reach out for more information; HR Shubham - 9586238800 HR Dheeraj - 9638738800

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0.0 - 5.0 years

1 - 4 Lacs

Gurugram

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Dear Candidate, Below is the Job Description for Tech Support program at Jaipur location. Work From Office : Jaipur (Rajasthan) Eligibility: Graduates Fresher & Experienced Technical support/troubleshooting experience preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts supporting EMEA customers Fluent in spoken English (Versant B2) with basic technical knowledge Skill Set required: Technical knowledge, Sales Acumen, Customer Service mindset. Salary Slab: 37.5K Gross per month inclusive of 1500 P Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) One-time joining bonus of 15,000, payable after 3 months from joining date Tarvel tickets will be booked by company Extra incentives Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Transport provided at odd hours Training Period: 2 Months Selection Process: HR Round followed by Ops round and Versant Test Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Reach out for more information; HR Shubham - 9586238800 HR Dheeraj - 9638738800

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0.0 - 5.0 years

1 - 4 Lacs

Sikar

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Dear Candidate, Below is the Job Description for Tech Support program at Jaipur location. Work From Office : Jaipur (Rajasthan) Eligibility: Graduates Fresher & Experienced Technical support/troubleshooting experience preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts supporting EMEA customers Fluent in spoken English (Versant B2) with basic technical knowledge Skill Set required: Technical knowledge, Sales Acumen, Customer Service mindset. Salary Slab: 37.5K Gross per month inclusive of 1500 P Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) One-time joining bonus of 15,000, payable after 3 months from joining date Tarvel tickets will be booked by company Extra incentives Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Transport provided at odd hours Training Period: 2 Months Selection Process: HR Round followed by Ops round and Versant Test Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Reach out for more information; 7005735636/7085219935 nagaland@talentacquaintance.com

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0.0 - 5.0 years

1 - 4 Lacs

Kota

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Dear Candidate, Below is the Job Description for Tech Support program at Jaipur location. Work From Office : Jaipur (Rajasthan) Eligibility: Graduates Fresher & Experienced Technical support/troubleshooting experience preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts supporting EMEA customers Fluent in spoken English (Versant B2) with basic technical knowledge Skill Set required: Technical knowledge, Sales Acumen, Customer Service mindset. Salary Slab: 37.5K Gross per month inclusive of 1500 P Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) One-time joining bonus of 15,000, payable after 3 months from joining date Tarvel tickets will be booked by company Extra incentives Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Transport provided at odd hours Training Period: 2 Months Selection Process: HR Round followed by Ops round and Versant Test Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Reach out for more information; 7005735636/7085219935 nagaland@talentacquaintance.com

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0.0 - 5.0 years

1 - 4 Lacs

Jaipur

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Dear Candidate, Below is the Job Description for Tech Support program at Jaipur location. Work From Office : Jaipur (Rajasthan) Eligibility: Graduates Fresher & Experienced Technical support/troubleshooting experience preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts supporting EMEA customers Fluent in spoken English (Versant B2) with basic technical knowledge Skill Set required: Technical knowledge, Sales Acumen, Customer Service mindset. Salary Slab: 37.5K Gross per month inclusive of 1500 P Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) One-time joining bonus of 15,000, payable after 3 months from joining date Tarvel tickets will be booked by company Extra incentives Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Transport provided at odd hours Training Period: 2 Months Selection Process: HR Round followed by Ops round and Versant Test Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Reach out for more information; 7005735636/7085219935 nagaland@talentacquaintance.com

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0.0 - 5.0 years

1 - 1 Lacs

Pimpri-Chinchwad, Pune

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Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on product knowledge and company policies to provide informed support. Desired Candidate Profile 0-3 years of experience in BPO voice process (inbound/outbound calling). Strong communication skills in Marathi & Hindi languages. Ability to work on rotational shifts including weekends and holidays Basic computer literacy for data entry purposes. High school diploma or equivalent required; graduation preferred. Profile - Bpo Process Voice / TVS & Bajaj Process Fresher Experience work from office immediate joiner Salary : 12,200 in hand + Incentive Required Candidate profile Qualification - 12th Pass/ Any graduate Male & Female both can apply Day shift To schedule your interview call or send your CV through WhatsApp Contact No :- HR Alisha :- 8698879613

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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-HSC / Graduates can apply -Freshers can apply -Hindi communication / Average english -Salary 13k to 15k +incentives -Pick and drop from Thane station to office -Location Thane kasarvadavli Required Candidate profile HSC is mandate Job location- kasarvadavali thane west. Interested candidates can share their CVs on WhatsApp on the number below:- Interested can reach out on Vaibhavlakshmi:- 9607488168

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0.0 - 5.0 years

1 - 4 Lacs

Mumbai, Thane, Navi Mumbai

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Qualification : HSC or Any graduate / Under graduate Work From Office Location - Airoli And Kasar Thane Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 12,000 in-hand to 20,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested can reach out on HR Vaibhavlakshmi:- 9607488168

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0.0 - 2.0 years

2 - 3 Lacs

Jaipur

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Post: Customer Happiness Consultant Open Positions:- 10 Experience: Freshers & experienced both can apply Salary: 2.8 LPA – 3.4 LPA Including 5% Variable+Attendance Bonus of 3,000 Rs. Working Days: 6 Days/Week, Rotational Week-Offs, Rotational Shifts Required Candidate profile Role. • Handle inbound and outbound calls related to insurance products, services, and claims. * Provide accurate information about policy details, premium payments, coverage, and benefits.

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0.0 - 1.0 years

0 Lacs

Bengaluru

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About Us: At Teachmint, we believe that education moves the world forward and deserves the best technology in this pursuit. We are a global classroom technology company empowering educators and institutions in over 50 countries. At the forefront of classroom innovation, Teachmint is transforming how education is delivered through its proprietary solutions Teachmint X, an AI-powered digital board; EduAI, an intelligent AI companion that empowers educators and learners to become self reliant; and our interactive whiteboard technology, designed to blend intelligence with usability and elevate every moment of classroom interaction. We are redefining education infrastructure. Whether youre architecting backend systems, designing intuitive front-end experiences, improving deployment pipelines, driving business growth and brand visibility, or scaling user impact your work here directly shapes the future of education. If you re excited by the idea of building smart, scalable, and meaningful solutions in education, come create with us. Learn more: www.teachmint.com Title: Presales Intern Location: Bangalore (Onsite) Employment: Internship for 6 months Role Summary: We are seeking a motivated and results-driven Sales professional to join our dynamic sales team. This role involves generating leads, nurturing customer relationships, and driving sales growth through effective communication and relationship management. The ideal candidate will be a self-starter with strong persuasive skills and the ability to thrive in a fast-paced environment. Role Responsibilities: Lead Qualification: Qualify potential accounts through outreach calls, emails, and other sales channels. Build and maintain a robust pipeline of leads. Sales Outreach: Proactively engage with prospective customers to understand their needs and present suitable solutions during the outbound calls/product demo. Follow up on leads generated through marketing campaigns and other sources. Customer Relationship Management: Build long-term relationships with clients to drive repeat business and referrals. Provide excellent customer service, addressing inquiries and resolving concerns promptly. Market Research and Feedback: Stay updated on industry trends, competitor activities, and customer preferences. Provide feedback to the marketing and product teams to improve offerings. IDEAL CANDIDATE PROFILE Passionate about selling products remotely through phone calls, emails, video conferencing, and other digital communication tools to engage with both potential and existing customers. Proficient in Hindi and English spoken language. Excellent interpersonal skills. Exceptional oral and written communication skills. Ability to manage and handle multiple tasks. Outstanding problem-solving skills. Ability to work under stress and pressure. Join Teachmint and lead us in reshaping the future of education! Disclaimer: Kindly note that Teachmint Technologies is an equal opportunity employer. We are dedicated to providing equal opportunities in all aspects of employment, including recruitment, training, and development of employees, which encompasses promotions, transfers, assignments, and various beliefs. Teachmint Technologies strictly prohibits discrimination in the workplace based on colour, disability, marital status, nationality, race, religion, sex, sexual orientation, national or ethnic origins, religious beliefs, or age.

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0.0 - 2.0 years

2 - 4 Lacs

Kolkata, Mumbai, New Delhi

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About TruDoc Healthcare At TruDoc Healthcare, we are revolutionizing patient-centered care by combining clinical expertise with cutting-edge technology. Our 24x7 integrated care model ensures timely, quality healthcare services across geographies. We are expanding our India-based team and seeking passionate professionals committed to making a difference in people s lives through seamless care coordination. Role Overview We are looking for an experienced and empathetic Care Coordinator to join our remote team in India. In this role, you will serve as the first point of contact for patients, facilitating access to healthcare services, coordinating care delivery, and supporting clinical operations to ensure exceptional service outcomes. Key Responsibilities Manage inbound and outbound calls to assess patient needs and facilitate timely care coordination. Collaborate with TruDoc 24x7 physicians to determine appropriate medical interventions and follow-up actions. Schedule appointments and initiate referrals to specialists, emergency departments, urgent care centres, or community resources as required. Coordinate with designated pharmacies to fulfil physician prescriptions and directives. Verify member eligibility and support patient access to appropriate healthcare services. Accurately document all patient interactions, clinical notes, and service activities in internal systems. Participate in regular peer meetings, training programs, and operational discussions. Work collaboratively with clinical and support teams to ensure consistent, high-quality, patient-focused care delivery. Accountabilities Ensure timely, accurate, and empathetic communication between patients, physicians, and healthcare providers. Maintain thorough and up-to-date documentation to support clinical continuity and audit compliance. Meet service delivery turnaround times for follow-ups, referrals, and case closures. Adhere to TruDoc s care protocols, service quality benchmarks, and regulatory requirements. Track and report key metrics, providing actionable insights for program improvement. Foster patient satisfaction through professional, compassionate, and solution-oriented interactions. Handle high call volumes and dynamic scenarios while maintaining exceptional service standards. Take complete ownership of assigned cases, ensuring timely and appropriate closure of care loops in line with clinical guidance. Qualifications Prior experience in healthcare coordination, customer service, or clinical support roles (preferred). Strong verbal and written communication skills in English (other regional languages are a plus). Excellent organizational skills and attention to detail. Ability to multitask and remain calm under pressure. Tech-savvy, with experience in using healthcare or CRM systems. Passion for delivering high-quality, patient-centered care. Why Join Us? Work remotely from anywhere in India. Be part of a purpose-driven, mission-led organization. Gain exposure to global healthcare standards and practices. Collaborate with a supportive and high-performing team. Enjoy opportunities for learning, growth, and career advancement. ","

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Exploring Outbound Jobs in India

Outbound jobs in India are on the rise, with many companies actively seeking professionals who excel in communication, sales, and customer service. These roles often involve reaching out to potential customers, pitching products or services, and generating leads through outbound calls or emails.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for outbound professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.

Career Path

In the outbound job market, career progression usually involves moving from roles like Customer Service Executive or Sales Associate to Team Leader, Manager, and eventually, Sales Director. This progression is based on performance, experience, and leadership skills.

Related Skills

Aside from strong communication and sales abilities, outbound professionals are often expected to have skills in customer relationship management (CRM) software, data analysis, and proficiency in relevant industry knowledge like e-commerce or telecommunications.

Interview Questions

  • What is your experience with outbound sales? (basic)
  • How do you handle rejection during cold calls? (basic)
  • Can you explain a successful sales pitch you've made in the past? (medium)
  • How do you prioritize leads for follow-up calls? (medium)
  • What strategies do you use to exceed sales targets? (medium)
  • How do you handle objections from potential customers? (medium)
  • Have you used any CRM software in your previous roles? (medium)
  • How do you stay motivated during repetitive tasks like making outbound calls? (medium)
  • Describe a time when you turned a dissatisfied customer into a loyal one. (advanced)
  • How do you adapt your sales pitch based on the customer's personality type? (advanced)
  • What metrics do you track to measure the success of your outbound campaigns? (advanced)
  • Can you walk us through your approach to creating a cold calling script? (advanced)
  • How do you handle a situation where a customer asks for a discount? (advanced)
  • How do you stay updated on industry trends and competitor offerings? (advanced)
  • Describe a challenging sales situation you faced and how you overcame it. (advanced)
  • How do you ensure compliance with regulations like DNC (Do Not Call) lists? (advanced)
  • What steps do you take to build rapport with potential customers quickly? (advanced)
  • How do you handle a situation where a customer asks for a refund on a product they purchased? (advanced)
  • Can you explain a time when you had to deal with a particularly difficult customer? (advanced)
  • How do you approach upselling or cross-selling opportunities with existing customers? (advanced)
  • Describe a time when you had to handle multiple outbound campaigns simultaneously. How did you prioritize your tasks? (advanced)
  • What strategies do you use to maintain a positive attitude during challenging sales periods? (advanced)
  • How do you keep track of your daily, weekly, and monthly sales targets? (advanced)
  • Can you provide an example of a successful lead generation campaign you were a part of? (advanced)

Closing Remark

As you explore outbound job opportunities in India, remember to showcase your strong communication skills, sales acumen, and ability to handle rejection positively. Prepare well for interviews by practicing common questions and demonstrating your passion for outbound roles. With the right skills and mindset, you can excel in this dynamic and rewarding field. Good luck!

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