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18.0 - 20.0 years
0 Lacs
Bengaluru
Work from Office
About the Intern - Telecaller | Customer Service Representative Position As an Intern Telecaller / Customer Service Representative, you will be the voice of Hyenr, reaching out to potential customers, understanding their requirements, providing information about our products and services, and ensuring a smooth and helpful interaction. This internship is ideal for students or freshers looking to gain hands-on experience in communication, sales, and customer engagement. Key Responsibilities Make outbound calls to potential clients and respond to incoming queries with a friendly and professional tone. Understand customer needs and share relevant details about Hyenr s solar, EV charging, and green energy solutions. Generate qualified leads and schedule follow-ups with the sales or technical team. Maintain accurate call records, lead details, and feedback in our CRM system. Handle basic customer queries and escalate complex issues to senior team members. Support the customer service team in achieving satisfaction and performance targets. Provide feedback from customers to help improve products and services. Who We re Looking For Students or fresh graduates in any discipline (Engineering, Commerce, Arts all welcome!). Excellent verbal communication in English and regional languages (Kannada/Hindi/Tamil/Telugu any one is a bonus). Friendly, patient, and customer-focused attitude. Basic computer knowledge and willingness to learn CRM tools. Eagerness to grow in a fast-paced, green energy startup environment. What You ll Gain Certificate of Internship and Letter of Recommendation (based on performance). Practical training in sales, communication, and customer engagement. Exposure to the fast-growing renewable energy and EV sector. Opportunity to be considered for a full-time role based on performance. Apply Now If you re passionate about sustainability and love connecting with people come intern with us at Hyenr and be part of the green energy movement! Are you 18 years old or older? No, Im not Come back when youre older Sorry, the content of this store cant be seen by a younger audience. Come back when youre older. Oops, I entered incorrectly Your cart is currently empty.
Posted 1 week ago
0.0 - 1.0 years
2 - 5 Lacs
Chengalpattu, Chennai
Work from Office
UCFER is looking for Telecaller to join our dynamic team and embark on a rewarding career journeyA telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities:1.Make outbound calls to customers to promote products and services, or follow up on recent purchases.2.Respond to customer inquiries and provide information about products and services.3.Resolve customer complaints and provide appropriate solutions.4.Keep records of all customer interactions and transactions, updating customer information in a database as necessary.5.Meet and exceed sales and customer satisfaction targets.6.Continuously improve product and service knowledge to provide accurate information to customers.7.Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.8.Follow all company policies and procedures, including those related to confidentiality and data security.9.Participate in training and development opportunities to improve skills and knowledge.10.Adhere to schedules and work efficiently under pressure to meet deadlines.
Posted 1 week ago
0.0 - 6.0 years
2 - 8 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
for Transportation Representative NOC NOC Overview NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Representative: A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. 1)10+2 or Bachelor s degree 2)12-24 months of work experience. 3)Good communication skills Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment Graduate with Bachelor s degree Good logical skills Good communication skills Trans Ops Representative will be facilitating flow of information between different teams
Posted 1 week ago
1.0 - 9.0 years
20 - 25 Lacs
Gurugram
Work from Office
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? This position will be responsible to drive product management and strategy for global consumer Outbound Bureau Reporting. The candidate will work closely with Business partners to drive transformation of bureau reporting initiatives, POA migration, supporting Enterprise needs impacting outbound bureau reporting function and migration validations. The candidate will make critical impact to Amex by leading the regulatory projects and defining the strategies for bureau reporting markets to drive platform migrations, enabling customer management and collections programs to the customer Bureau profiles and ensuring we contribute the data accurately and timely to 3rd party / Bureaus. Role would also be responsible to drive better customer experience. Support new bureau reporting needs, enhancements in existing bureau reporting process to improve customer experience and drive reduction in reporting metrics Build the requirement and support validations for bureau migrations for multiple markets Identify opportunities for rationalization and better understanding of inbound data Partnering with our Product owners, market and governance partner teams to manage the priorities, execution by defining, validating and being responsible for end to end product adhering to operational risk guidelines Manage upstream data needs for migrations and ongoing initiatives Continuously monitor and improve bureau reporting metrics impacting customer experience Analytically define the measures to reduce dependency on legacy data sources source and alternatives SORs Identify opportunities by understanding competitor reporting practices and driving reporting rationalization Minimum Qualifications Strong analytical discipline, solution-oriented mindset, and focus on outcomes Hive and SQL expertise, a must. Solid experience with analytical (SQL, Hive, Python, Excel) tools is expected. 1 + years of relevant experience in product and risk management roles Strong data handling and ability to apply statistical / quantitative techniques and methods to drive business results. Project and relationship management skills Strong written and verbal communication skills, including the ability to communicate project scope in documentation and presentation forma t Comfort and experience in working with both business and technology groups Excellent critical thinking and attention to detail Preferred Qualifications Deep understanding of Cornerstone data sources, risk processes, AR data , C360 process Experience working w/ Hadoop and Big Data Platform Cornerstone, Google Cloud Platform (GCP) Experience in Agile delivery methodology, i.e., rally, agile. Preferred Qualifications Deep understanding of Cornerstone data sources, risk processes, AR data , C360 process Experience working w/ Hadoop and Big Data Platform Cornerstone, Google Cloud Platform (GCP) Experience in Agile delivery methodology, i.e., rally, agile.
Posted 1 week ago
5.0 - 11.0 years
13 - 18 Lacs
Baddi
Work from Office
Qualification MBA in Operations/ B. Pharma/ M. Pharma/ B. Tech Experience 18+ relevant Years Followings will be the responsibilities of the position holder: 1. Material requirement planning for Baddi Plant; Checking & releasing PR for packing/ raw material. Process order to be release as per production schedule 2. Compute material shortage as per production and circulation to all concerned; follow up with Purchase for RM/ PM deliveries/issues. 3. Analyze packing material inventory and eliminate non-moving materials. coordinating with Procurement, WH and HO Planning for liquidation. 4. Weekly meeting with I&D, Purchase and QA for artwork and new products status. 5. Line wise Plan review with production team and Follow-up with Production for Plan execution. Line scheduling review in SAP/ APO and troubleshooting for the same. 6. Weekly FOV meeting with Production and Packaging, Dept. Prepare schedule for JIT items and ensure on time delivery from Purchase for execution. 7. Ensure early new MRP implementation to get maximum price benefit by controlling process order 8. Follow-up/Co-ordination with QC/QNProduction for Finish Goods Deliverance. Follow up/Co-ordination with QC for release of Raw & Packingmaterial. 9. Follow-up with HO IT team/ HO PPC for SAP R3 & APO related issues. 10. Responsible for design and implementation of consumption plan for stock to achieve zero write offs. 11. Responsible for driving cost optimization process through initiating and executing special projects. Responsible for preparing annul budgets, reconciliation & analysis of all losses & gains in RM/ PM/ FG/ Budgets. WAREHOUSE: 1. Responsible for complete inbound & outbound logistic activities for the plant operation - same day GRN as key focus area. 2. Maintain inventory of Raw material, Packaging material and Engineering stores stock accuracy as the key focus area. 3. Ensure that materials are kept as per approved storage conditions and ensure proper dispose of rejected materials - storage condition (Temp) is critical. 4. Ensure protocol for cycle counts basis A / 8 / C classification; analyzing variances and initiating corrective actions - accuracy of data is key focus area. 5. Maintains physical condition of WH in compliance with Regulatory requirements for Domestic and exports 6. Ensure storage is in line with area qualification basis AC / non-AC storage spaces - optimize space utilization is the key. 7. Responsible for end to end Scrap Management; periodical audit, stock keeping, maintaining scrap in hygienic conditions , record keeping etc. 8. Ensures effective utilization of WH areas and observes proper loading, unloading, stocking and safekeeping of items to maintain the quality of FG in order to prevent product damage and avoid occurrence of pilferage, accidents and occupational hazards. 9. Effectively monitors flow of goods and implements First-In First-Out (FIFO) method in the use of raw materials and in dispatching of finished goods. 10. Ensures accuracy of product inventories against system records by conducting cycle counts on a periodic basis following appropriate guidelines released by accounting and audit departments. 11. Evaluate and analyze inventory variances per cycle count; implement preventive countermeasures based on the result of inventory variance analysis. 12. Drive a zero-tolerance mind-set for deviation from the use of quality processes to ensure 100% compliance to approved SOP of WH management systems. 13. Ensure efficient and effective use of warehouse space to include layout and future capacity requirements and review ways to reduce waste 14. Identify errors and eliminate root cause using robust countermeasures; Sustain the corrective actions to eliminate repeat issues 15. Monitor and maintain stock accuracy by ensuring the physical stock is in line with the warehouse management system and ensure all stock movements are recorded to ensure accuracy. 16. Responsible for design and implementation of consumption plan for stock to achieve zero write offs. Responsible for driving cost optimization process through initiating and executing special projects. Responsible for audit observations pertaining to Warehouse and Engineering stores function PURCHASE: 1. Full accountability of Baddi site RM / PM procurement duly supported by subordinates in Baddi Procurement team. 2. Purchasing of indigenous raw material for Baddi site & responsible for negotiations for Baddi local Purchases and Inward Logistics 3. Monitoring forward coverage for key Raw materials for uninterrupted production and manage costs completely aligned with Baddi monthly plans and weekly frozen plans for both RM and PM. 4. Network with GOAF, Narcotics Department for pickup and delivery of Controlled Substances. 5. Execute plan for enhancing eProcurement 6. Adherence to Corporate Purchase Policies and Code of Conduct 7. Facilitate Audits Internal, External, Statutory, System, SOX etc 8. Maintain documentation as per Policies for audit trails 9. Pro-actively identify risks associated with Cost, Supply, Effectiveness, Serviceability, Responsiveness etc. and initiate, drive & track various initiatives to optimize the same. 10. Sourcing and alternate vendor development for risk mitigation, Cost reduction and Quality Improvements 11. Supervision of packaging material ordering, timely availability & new developments 12. People management (responsibility for leading, motivating, training and developing the subordinates). 13. Identify the training needs of the team and ensure the fulfilment. Ensure that the required initial and continuing training of department personnel is carried out. 14. Set annual goals for the team, monitor performance and provide constructive feedback for continuous improved performance. JOB FAMILY: Supply Chain TRAVEL: No SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Posted 1 week ago
0.0 - 5.0 years
2 - 7 Lacs
Noida
Work from Office
Job Summary: We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities: Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements: Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Predictable and consistent attendance is an essential function of this position. You have the flexibility to work any shift, including nights and especially weekends
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
Chennai
Work from Office
Job Description We are looking for a motivated and result-oriented Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, explaining our software products and services, and generating leads or setting appointments for the sales team. Requirements Good communications skills and Basic computer knowledgeFemale Candidates only Responsibilities Calling potential customers from provided databases or self-sourced leads.Identifying prospects who may be interested in the company s software products or services.Qualifying leads based on their needs, budget, and authority.Explaining the features, benefits, and pricing of the software to potential clients in a clear and persuasive manner.Answering basic technical or functional questions andsharing marketing materials, brochures, or links as needed
Posted 1 week ago
1.0 - 6.0 years
7 - 8 Lacs
Gurugram
Work from Office
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? At GNA we review and approve the applications for new customers and existing customers. We not only approve the application; however, we provide one touch solution to US Customers since we do not have any counterpart anywhere except INDIA. We are a team of 150+ CCP S delivering extra ordinary customer service since we are the first face of the organization. We work inbound and outbound both. How will you make an impact in this role? Timely And Error Free Processing of Card Applications. Provide excellent service to US card applicants/Card Members Processing Of Applications by Ensuring Complete Analysis of Available Data on Profile, adhering to outlined Procedures. Ability to connect with customer s and willingness to go beyond the call of duty. Ability to Demonstrate exceptional customer service etiquettes. Understand the bank environment and confidentiality of customer data. Assist Audit, Internal and Compliance Functions at times Of Audits to Ensure All Control Issues Are Identified and Addressed. Acts as a brand ambassador for the company Support All Other Day-To-Day New A/C Processes and All New Initiatives Shift Timings 24*7 Minimum Qualifications Proven ability to craft and implement effective communications plans serving a broad audience Effective understanding of employee communications best practice Minimum 1Year Of Experience In relevant field Preferred Qualifications Excellent Communication skills Good Analytical Skills with Eye for Details. Good Interpersonal Skills. Basic Computer skills mandatory
Posted 1 week ago
1.0 - 6.0 years
12 - 14 Lacs
Noida
Work from Office
Job Description Manages customer success process for a defined territory Should retain customers and grow contracts by Upselling & doing multi-year renewals (more than 1 year) Ensure timely support renewals for small to medium-sized customers in assigned territory Organize Customer Onboarding and Customer Success Programs Provides management with performance feedback First-line management contact for customer escalations Serves as a resource to other organizations for process and policy questions Troubleshoots problems and escalates as necessary Assists in key indicator reporting and trend analysis Educates customers on e-business practices and any associated contractual implications Ensures customer awareness and understanding of the applicable elements of the Support portfolio Responsible for meeting productivity requirements on outbound calls for renewals Manages exceptions for customers with issues that may delay or inhibit renewals Desired Profile: Excellent communication in Spanish Language (mandatory) Good negotiation skills with a right customer service attitude. Takes initiative; and uses all available resources Should be open for 24x7 environment Strong analytical skills and should have good knowledge of excel Excellent research and problem-solving skills with an analytical bent of mind Effectively manages time and priorities to meet service levels Self-motivated; focused and driven to achieve goals Exercises judgment, initiative and discretion when providing solutions to customers Able to apply knowledge and make decisions with minimal direction from management Projects a positive, professional image Demonstrated ability to meet deadlines Demonstrated ability to suggest and implement continual improvements Demonstrated ability to work in collaboration with others to achieve goals
Posted 1 week ago
3.0 - 7.0 years
3 - 7 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
AJO / Campaign (Adobe) Role Overview We are seeking a skilled and detail-oriented Adobe Campaign & Journey Orchestration Specialist to lead the implementation and optimization of customer journeys using Adobe Journey Optimizer and Adobe Campaign. This role is critical in delivering personalized, timely, and effective communications across email, push, and SMS channels. Key Responsibilities Journey Implementation & Logic Design Build and maintain orchestrated journeys using Adobe Journey Optimizer and Adobe Campaign. Implement logic for real-time and scheduled delivery using edge-based triggers and behavioural data. Channel Management Manage and optimize delivery across email, push notifications, and SMS. Ensure seamless integration and execution across all outbound communication channels. Experimentation & Personalization Support A/B testing, multivariate testing, and proofing processes to refine personalized offers. Collaborate with analytics and creative teams to iterate on content and targeting strategies. Monitoring & Optimization Monitor delivery logs, KPIs, and performance metrics to identify issues and opportunities. Continuously improve orchestration logic based on data insights and campaign results. Qualifications 3 7+ years Proven experience with Adobe Journey Optimizer and Adobe Campaign (Standard or Classic). Strong understanding of customer journey mapping, segmentation, and personalization strategies. Experience with A/B testing frameworks and campaign proofing. Familiarity with delivery monitoring tools and KPI tracking. Excellent problem-solving skills and attention to detail. Strong communication and collaboration abilities.
Posted 1 week ago
4.0 - 9.0 years
14 - 18 Lacs
Pune
Work from Office
Join Our Team... Demonstrate your passion for helping small businesses achieve their dreams online. By helping to move strategy into action, you will be improving GoDaddy s outreach to those small business owners whose dreams are the backbone of our company. Take part within a multichannel environment, turning strategic plans into digital marketing campaigns and ultimately influencing our customers success! The Marketing Data Analyst will bring to bear their experience and knowledge of marketing data to deliver timely and relevant omni channel marketing experiences to our customers worldwide. Your experience understanding and working with marketing data will be applying a robust marketing technology platform to drive campaign automation and optimization.This will ensure continuous improvement in scaling operations for our customer marketing programs, including Email, SMS, WhatsApp, and new & emerging channels What youll get to do... Serve as Marketing Data subject matter expert for the Customer Marketing team with extensive knowledge of data including standard methodologies and anti-patterns Play an active role in driving requirements for the implementation and integration of an evolving exceptional marketing automation platform Craft and develop customer segments to be applied over Email, Web, CRM, SMS, WhatsApp, and many other customer touch points Collaborate with cross functional teams in the creation of segmentation and personalisation-based strategies Ongoing analysis of marketing programs and broader business performance to surface key insights and recommendations to help inform our marketing strategy Ensure the accuracy of our outbound marketing campaigns by driving QA and on-going monitoring at all levels all the way up to source data Your experience should include... 4+ years of experience in marketing data management, specialising in data set development for marketing automation and email marketing Minimum 4 years of experience working with SQL syntax, relational and non-relational database models, OLAP, and data driven marketing platforms with proven experience writing and understanding complex queries Expertise in testing/optimization methodologies, performance tuning for self-work and reviews with strong analytical and data presentation abilities Experience collaborating with the MarTech Platform Team, Data Platform, and Marketing Managers to present findings, quickly diagnose and troubleshoot emergent issues Experience in segmentation tools like Message Gears, SQL Server, and AWS database systems such as Redshift, Athena is highly preferred Experience with Data Visualisation tools like Tableau and/or Quick-Sight is preferred You might also have... Four-year bachelor s degree required; master s degree is preferred Hands on skills in Python and experience with an enterprise level Marketing Automation platform such as Salesforce Marketing Cloud is preferred Experience working with B2B and B2C data including lead and prospect management is nice to have Weve got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
Posted 1 week ago
1.0 - 5.0 years
1 - 3 Lacs
Gurugram
Work from Office
Handle inbound patient/caregiver enquiries via phone, WhatsApp, email Conduct outbound calls to follow up with leads Understand patient medical situation and emotional needs Educate clients on how Integrative Therapy complements medical treatment Recommend suitable product and services based on segment and stage Address objections and concerns with empathy Follow sales scripts and SOPs, maintain high service quality Achieve monthly conversion targets (sales closures) Maintain accurate records in CRM Coordinate with clinical team for smooth onboarding of new patients Participate in regular sales training & feedback sessions Requirements Bachelor s degree in any field (Healthcare, Psychology, Nutrition, Sales preferred) 1 5 years experience in healthcare sales / wellness sales / tele-sales / patient counselling Excellent communication skills (English + Hindi/regional language) Ability to listen empathetically and build rapport with patients/families Strong objection-handling and consultative selling skills Familiarity with CRM tools (training provided) Self-motivated and target-oriented Ability to work flexible hours if needed
Posted 1 week ago
0.0 - 2.0 years
1 - 3 Lacs
Pune
Work from Office
Process:- Voice Process Shift:- Shift:- 9:30 to 6:30 Average communication required Marathi And Hindi HSC Freshers are welcomed Male and Female both can apply Salary:- Upto 12,200K In hand + Unlimited Incentives Note:- Immediate Joining ! Required Candidate profile -Qualification: Min HSC -Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Dhanshree:- 9765799435 Perks and benefits Unlimited Incentives
Posted 1 week ago
2.0 - 6.0 years
10 - 11 Lacs
Mumbai
Work from Office
Company overview: TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. Position Overview TraceLink is looking for experienced Market Development Representatives to join our Mumbai -based team in India. As a MDR you will work together with our global Business Management, Commercial Operations, and Sales team members to intensely research companies, qualify and mature TraceLink s inbound & outbound leads, and diligently engage prospects in order to organize meetings with Sales and Account Managers. Responsibilities Gather market intelligence and deeply research customer and prospect accounts through public and private data sources Qualify and score inbound leads to identify and prioritize key companies & personas for maximum campaign effectiveness Monitor public information sources to augment accounts, leads, and opportunities with data to enhance prospecting effectiveness Develop personalized strategies for using email, social media, and other channels to engage prospects to increase engagement rates Quickly follow up on marketing campaigns to create and maintain account intelligence briefs for Sales and Account Managers to prepare them for prospect and customer meetings Leverage teammates (Managers, and Sales & AMs) to develop targeted lists, call and email strategies, and messaging to drive opportunities and prospecting activities Work with partners including Finance, Marketing & Sales Operations, and Business Management to enrich, cleanse and triage account data Engage with functions such as Business Management, Marketing, and Sales to understand business priorities Document activity in Salesforce and report qualitative and quantitative results on a weekly basis Qualifications 2-6 years experience in Market Development, Business Development, or similar roles Ability to effectively research, qualify, and react to leads and business opportunities BA/BS or equivalent graduation education. Experience with Salesforce.com, Marketo, or similar applications Excellent knowledge of MS Office (Outlook, Word, PowerPoint, and Excel). Precise, professional communication style through both written and verbal channels Professional, empathetic manner capable of managing time and prioritizing tasks effectively with autonomy Proven experience working closely with cross-functional teams Ability to work in a fast-paced international start-up environment
Posted 1 week ago
2.0 - 5.0 years
4 - 5 Lacs
Bengaluru
Work from Office
If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Role - Sales Development Representative. Experience- 2-5 Years. Location- Bangalore. About MarketStar In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can t wait to discuss how we can help you find growth! Job Description: We are seeking a highly motivated and detail-oriented Lead Development Specialist to join our team. The ideal candidate will be skilled in lead development and enrichment methodologies, capable of engaging with both inbound and outbound leads, and proficient in augmenting, qualifying, and routing leads for sales opportunities. A strong command of Microsoft Office (MS Office) tools is essential for success in this role. Skill & Experience: Expertise in Lead Development and Enrichment Methodologies: Proven ability to apply advanced lead development techniques to enhance data quality and completeness, ensuring optimal accuracy in lead records. Skilled in using research tools, data enrichment platforms, and manual methods to identify critical lead information for sales and marketing outreach. Lead Engagement and Nurturing: Proficient in engaging with both inbound and outbound leads through tailored communication strategies. Adept at establishing initial contact, building rapport, and following up with leads to cultivate relationships, increase interest, and move them through the sales funnel. Lead Qualification and Routing: Demonstrated experience in evaluating lead quality through a structured qualification process. Capable of assessing lead fit based on interest, need, and potential, and ensuring leads are properly routed to the appropriate sales or marketing personnel for timely follow-up. Familiar with lead scoring systems to prioritize outreach. Lead Augmentation and Data Enrichment: Strong proficiency in enriching lead data by researching and adding missing or incomplete information such as contact details, company demographics, and behavioral insights. Skilled in using lead enrichment tools to improve lead profiles for more targeted sales efforts. Proficient in Microsoft Office Suite (MS Office): Advanced user of Microsoft Office tools (Word, Excel, PowerPoint, Outlook) to organize and manage lead data, create detailed reports, and present insights to key stakeholders. Particularly skilled in Excel for data manipulation, reporting, and analysis to track lead metrics and performance. CRM and Lead Management Systems: Familiar with modern Customer Relationship Management (CRM) platforms such as Salesforce, HubSpot, or Zoho for lead tracking, management, and reporting. Experience in maintaining accurate lead records and workflows within CRM systems to improve lead conversion rates. Excellent Communication and Interpersonal Skills: Strong verbal and written communication skills, with the ability to craft persuasive messages tailored to the audience. Highly effective at initiating conversations, understanding customer needs, and articulating the value proposition of products or services. Detail-Oriented and Process-Driven: Meticulous attention to detail when managing lead data and interactions. Adept at following structured processes and best practices to ensure consistency and effectiveness in lead handling. Ability to work with high volumes of leads without sacrificing quality. Team Collaboration and Cross-Functional Communication: Experienced in collaborating with sales, marketing, and customer success teams to align lead development efforts with organizational goals. Strong ability to provide actionable insights and feedback to improve lead-generation strategies and overall sales outcomes. Self-motivated with Time Management Skills: Demonstrates a high level of initiative and independence in managing time-sensitive lead tasks. Capable of juggling multiple projects and deadlines while delivering high-quality results in a fast-paced environment. Continuous Improvement and Learning Mindset: Committed to staying updated on industry trends, lead generation best practices, and new technologies. Actively seeks opportunities to refine skills and contribute to the continuous improvement of lead development processes. Qualification: Bachelors degree in any discipline. 2+ years of working experience in sales development roles, both text and voice. Must-Have Skills: Excellent interpersonal/communication skills. Lead Generation. Outbound/inbound Sales Support. Lead management skills. CRM and Lead Management Systems. Team Collaboration and Cross-Functional Communication. Time Management. Preferred Agency handling experience. What s in it for you? Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs. If Youre up for this position, hit the Apply Now Button!
Posted 1 week ago
2.0 - 4.0 years
4 - 5 Lacs
Bengaluru
Work from Office
If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Role - Sales Development Representative. Experience- 2-4 Years. Location- Bangalore. About MarketStar In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can t wait to discuss how we can help you find growth! Job Description: We are seeking a highly motivated and detail-oriented Lead Development Specialist to join our team. The ideal candidate will be skilled in lead development and enrichment methodologies, capable of engaging with both inbound and outbound leads, and proficient in augmenting, qualifying, and routing leads for sales opportunities. A strong command of Microsoft Office (MS Office) tools is essential for success in this role. Skill & Experience: Expertise in Lead Development and Enrichment Methodologies: Proven ability to apply advanced lead development techniques to enhance data quality and completeness, ensuring optimal accuracy in lead records. Skilled in using research tools, data enrichment platforms, and manual methods to identify critical lead information for sales and marketing outreach. Lead Engagement and Nurturing: Proficient in engaging with both inbound and outbound leads through tailored communication strategies. Adept at establishing initial contact, building rapport, and following up with leads to cultivate relationships, increase interest, and move them through the sales funnel. Lead Qualification and Routing: Demonstrated experience in evaluating lead quality through a structured qualification process. Capable of assessing lead fit based on interest, need, and potential, and ensuring leads are properly routed to the appropriate sales or marketing personnel for timely follow-up. Familiar with lead scoring systems to prioritize outreach. Lead Augmentation and Data Enrichment: Strong proficiency in enriching lead data by researching and adding missing or incomplete information such as contact details, company demographics, and behavioral insights. Skilled in using lead enrichment tools to improve lead profiles for more targeted sales efforts. Proficient in Microsoft Office Suite (MS Office): Advanced user of Microsoft Office tools (Word, Excel, PowerPoint, Outlook) to organize and manage lead data, create detailed reports, and present insights to key stakeholders. Particularly skilled in Excel for data manipulation, reporting, and analysis to track lead metrics and performance. CRM and Lead Management Systems: Familiar with modern Customer Relationship Management (CRM) platforms such as Salesforce, HubSpot, or Zoho for lead tracking, management, and reporting. Experience in maintaining accurate lead records and workflows within CRM systems to improve lead conversion rates. Excellent Communication and Interpersonal Skills: Strong verbal and written communication skills, with the ability to craft persuasive messages tailored to the audience. Highly effective at initiating conversations, understanding customer needs, and articulating the value proposition of products or services. Detail-Oriented and Process-Driven: Meticulous attention to detail when managing lead data and interactions. Adept at following structured processes and best practices to ensure consistency and effectiveness in lead handling. Ability to work with high volumes of leads without sacrificing quality. Team Collaboration and Cross-Functional Communication: Experienced in collaborating with sales, marketing, and customer success teams to align lead development efforts with organizational goals. Strong ability to provide actionable insights and feedback to improve lead-generation strategies and overall sales outcomes. Self-motivated with Time Management Skills: Demonstrates a high level of initiative and independence in managing time-sensitive lead tasks. Capable of juggling multiple projects and deadlines while delivering high-quality results in a fast-paced environment. Continuous Improvement and Learning Mindset: Committed to staying updated on industry trends, lead generation best practices, and new technologies. Actively seeks opportunities to refine skills and contribute to the continuous improvement of lead development processes. Qualification: Bachelors degree in any discipline. 2+ years of working experience in sales development roles, both text and voice. Must-Have Skills: Excellent interpersonal/communication skills. Lead Generation. Outbound/inbound Sales Support. Lead management skills. CRM and Lead Management Systems. Team Collaboration and Cross-Functional Communication. Time Management. What s in it for you? Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs. If Youre up for this position, hit the Apply Now Button!
Posted 1 week ago
2.0 - 3.0 years
4 - 8 Lacs
Pune
Work from Office
Company: Marsh Description: Duties & Responsibilities: The configuration Assistant will: Be responsible for implementing Darwin by configuring it to meet our Client requirements. Implement the feedback from peer review on the design and configure the system as per guidelines Perform thorough Unit testing before assigning the Work Package to QA Fix the defects reported by QA, conduct root cause analysis of defects and define the preventive action steps. Ensure process compliance unit test plans updated on JIRA, all communication with business analyst to be tracked on JIRA Manage to complete the configuration scope in the estimated effort and time Knowledge: Darwin Knowledge Be able to perform simple configuration tasks with no guidelines or supervision; Able to build and perform unit testing on simple outbound and inbound interface (EG: Payroll report for a Client, provider report for a Client) Able to configure and schedule standard provider reports, perform simple branding and other simple-medium tasks Assess configuration impact and communicate this to stakeholders involved before the configuration starts Software Development Life Cycle internal process Manage projects by following the ID3 methodology, using templates and the process flow described on Confluence Communication Owns communication on work packages assigned: pro-actively informs project stakeholders about status of work Growth/Development Seeks out opportunities for self to be assigned to different projects to demonstrate and develop new and existing skills Seeks development by reaching to a mentor or colleagues who can provide advice, direction and share insights on various parts of the projects assigned Actively attend team trainings: Service Delivery Specific Trainings, Darwin related knowledge session, Technology product updates Prove responsibility for own development: keep objectives tracker updated, ask 360 feedback from colleagues as agreed with line manager, keep Darwin skills tracker updated, identify new areas to develop Attend the Advance Enablement sessions, Lessons learnt sessions Skills Required: Excellent verbal and written communication skills in English An eye for detail good logical and numerical reasoning Fast learner with the ability to pick up new tasks quickly Process/Project Management Sound knowledge of SDLC/STLC concepts Knowledge of Workflow tools(preferably Jira)/Defect Management/RCA Added Advantage Basic HTML skills Good data manipulation skills in Excel Education: B.Tech / MCA/ B.Sc.(IT) / BCA from reputable institute in any stream Eligibility: Minimum 2-3 years work experience
Posted 1 week ago
0.0 - 2.0 years
2 - 3 Lacs
Bengaluru
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Handles timekeeping duties for assigned location; inputs time into timekeeping system(s), generates timecards, and tardy sheets, and manages exception and change requests Monitors and responds to time related communications, written and voice, generated by employees and managers Monitors time tracking and employee log in/out systems and makes appropriate record changes Updates and distributes daily and monthly timekeeping reports Performs other clerical duties as assigned, including data entry, email, calendar management, and performing word processing for own work or in support of other claims professionals Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. . Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .
Posted 1 week ago
5.0 - 7.0 years
3 - 6 Lacs
Ahmedabad
Work from Office
Inside Sales Executive Are you a self-starter with a track record of successful lead follow-up and sales development at multiple executive levels?The role involves active coordination across teams and demands exceptional interpersonal skills. The executive is expected to work on new business proposals and presentations which are a persuasive representation of an organisations products.Join our amazing and dynamic team of Direct Sales and rise to the challenge to evolve in the IT sector! Value your business knowledge, practice your language skills and use your shark attitude to reach new objectives! Prior experience in any ERP company as an inside sales manager/executive Experience in a similar role with a solid track record of sales in outbound calling and emailing. You are comfortable using marketing automation platforms and CRM Experience in customer service and relationship building are highly desirable. You possess excellent communication & interpersonal skills. Building the sales funnel generating leads via cold calling, emailing and other lead generation activities Interact with prospects via phone, video, social media (LinkedIn) and email Transfer qualified leads to Partners, educating them about the opportunity Work closely with the Marketing team on messaging, scripts, and value prop Achieving weekly/monthly targets as set out by the business
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Pune
Work from Office
Process:- Bpo Telecaller (outbound Process) Role & responsibilities: - Salary:- 12,200 Inhand + Incentives - Immediate Joining - Freshers & experience both can apply - Basic communication in Marathi, Hindi & English - Job Location: Viman Nagar Pune-411014 Preferred candidate profile: - Min qualification - 12th & Immediate Joiners - Having basic Knowledge of Computer. - Fixed day shift Perks and benefits: Good Salary With Unlimited Incentives To schedule your interview Call or send your CV/Resume through WhatsApp HR Priti :- 8421382934
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Pune
Work from Office
Process:- TVS & Bajaj Voice Process Shift:- Shift:- 9:30 to 6:30 Average communication required Marathi And Hindi HSC Freshers are welcomed Male and Female both can apply Fresher Salary:- Upto 14k In hand. Exp Salary:- 16k In hand + Incentive Required Candidate profile -Qualification: Min HSC -Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya: 8308125422 Perks and benefits Good salary with unlimited Incentives
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Process:- IDFC Cross Sales Voice Process Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 23,000/month Experienced: Up to 25,000/month Rounds of Interviews:- HR round Operations round How to Apply ? To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- Shubham Mob No:- 8551021894
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Pimpri-Chinchwad, Pune
Work from Office
Qualification : HSC or Any graduate / Under graduate Work From Office Location - Viman Nagar, Pune Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / english Salary:- 12,000 in-hand to 16,000 in-hand plus incentives Rounds of Interviews: HR round Operations round Interested can reach out on HR Shital:- 9822963480
Posted 1 week ago
0.0 - 4.0 years
1 - 5 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Urgent openings for LODHA Process Good English communication HSC / Graduates can apply Fresher / Experienced can apply Salary 17k to 25k in hand, plus incentives shift timings:- 9:30am to 6:30pm 2 rounds of interview Required Candidate profile To Schedule Your Interview: Call or Send your CV via WhatsApp Contact: HR Prathmesh Mobile: +91 9607404867 Perks and benefits competitive salary with attractive incentives !
Posted 1 week ago
0.0 - 4.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Work From Office Process:- Hdfc Bank- Kotak Bank- Yes Bank || Voice Process Location - Thane and Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Contact Person: HR Prathmesh Mobile Number: +91 9607404867 Contact Options: Call directly to speak with HR WhatsApp your updated CV for faster processing
Posted 1 week ago
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