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0.0 - 1.0 years

2 - 3 Lacs

Ahmedabad

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Shashwat Fincap is looking for Telecaller to join our dynamic team and embark on a rewarding career journey Make outbound calls to customers to promote products and services, or follow up on recent purchases. Respond to customer inquiries and provide information about products and services. Resolve customer complaints and provide appropriate solutions. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. Meet and exceed sales and customer satisfaction targets. Continuously improve product and service knowledge to provide accurate information to customers. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. Follow all company policies and procedures, including those related to confidentiality and data security. Participate in training and development opportunities to improve skills and knowledge. Adhere to schedules and work efficiently under pressure to meet deadlines.

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0.0 - 5.0 years

2 - 4 Lacs

Mohali/SAS Nagar, Chandigarh, Panchkula

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Hey There Call @ 9779924404 For interview We Are Hiring Customer / Tech Support, For International / Domestic BPO Call Centre Must have Good Communication Skills Chandigarh , Mohali Location Work From Office Walkin Interview CTC 15-35 K/ M Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth PG available nearby In House Cafeteria & Gym Subsidised Meals

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2.0 - 5.0 years

2 - 4 Lacs

Hyderabad

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Developer, Customer Relations or Order Management Responsibilities • Handling customer/sales requests and providing information to customers via e-mails/phone • Provide prompt, efficient, and satisfactory responses to customer inquiries on Contracts/order status and billing/invoicing corrections. • Handling customer inquiries related to returns, processing return requests, ensuring adherence to return policies, resolving customer issues, and working towards customer satisfaction. • Coordinating the processing of credits and product replacement with the Internal team and Vendors. • Liaising and pursuing with End Clients, Internal team, Carriers, and Vendors to address concerns and questions about Order fulfillment, Shipment tracking and Refunds. • Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery) • Updating ERP regarding customer details, order details, supplies, pricing etc. • Follow-up on pending items with Logistics / Supply chain team for order delivery status • Gathering information from logistics partners and informing customers regarding Coordinating with demand control team to obtain availability dates of short / unavailable items on customer’s order • Track end to end status of order and share real time updates with the customer Qualifications we seek in you! Minimum Qualifications / Skills • Any graduate • Industry Experience - Services or hi-tech industry • Process/Domain Experience: o Order Management (Entry/Amendment) o Quote to cash process and sales administration o Coordination with Logistics / Supply chain teams o Dispute Management o Pre-Sales & Post-Sales Support Other Preferences: • Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. • Project based billing collation and computation Experience of Managing and administering contracts Preferred Qualifications/ Skills • Ability to learn quickly • SAP experience is an asset Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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12.0 - 22.0 years

15 - 30 Lacs

Gurugram

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• To look after 700 seats outbound call centre operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system. • Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. • Develops call center systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations. • Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades. • Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. • Prepares call center performance reports by collecting, analyzing, and summarizing data and trends. Roles and Responsibilities • To look after 700 seats outbound call centre operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system. • Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. • Develops call center systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations. • Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades. • Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. • Prepares call center performance reports by collecting, analyzing, and summarizing data and trends.

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0.0 - 5.0 years

1 - 6 Lacs

Chennai

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SUMMARY International Voice Process About the Company Our client is a global professional services company with leading capabilities in digital, cloud, and security. They offer Strategy and Consulting, Technology and Operations Services across more than 40 industries. Job Description Seeking individuals interested in International Voice Process. Must be able to work in rotational and night shift schedules. Immediate availability is required. On-site work at the Chennai office. This is a contract position for 18 months, with the potential to transition to client payroll based on outstanding performance and business requirements. Requirements Excellent English communication skills. Willingness to work in any shift. Immediate availability is preferred. Graduates from any discipline are welcome to apply. Fresh graduates are encouraged to apply. Salary CTC: 18500K per month Shift Afternoon shift (UK Shift) Notice Period Immediate joiners Qualification Any graduate/ Post Graduate Requirements Requirements: Excellent English communication skills Willingness to work in rotational and night shifts Immediate availability is preferred Any Graduate/ Post graduate Benefits Laptop and other assets will be provided by company P.F+ E.S.I + Others facility. Company will give both way cab facility.

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1.0 - 6.0 years

1 - 2 Lacs

Kanpur Dehat, Kanpur Nagar

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Key Responsibilities: • Make outbound calls to prospective customers to introduce and promote the company's agricultural products. • Explain product features, benefits, and pricing to potential clients, addressing any questions or concerns. • Identify and generate sales opportunities through cold calling and converting it, lead follow-up. • Achieve and exceed assigned sales targets and performance metrics. • Maintain accurate records of calls, sales, and customer information in the CRM system. • Follow up with customers to ensure satisfaction and encourage repeat business. • Handle customer queries and provide appropriate solutions to close sales. Qualifications & Experience: • Bachelor's degree in Business Administration, Marketing, or a related field is preferred. • Proven experience as a Telecaller, Telemarketer, or in a similar sales/customer service role. • Well versed with MS Office and familiarity with any CRM software. • Knowledge of agricultural products and the agriculture industry is an advantage. Key Skills: • Excellent verbal communication and interpersonal skills. • Strong persuasive and negotiation abilities. • Active listening skills and the ability to understand customer needs. • Time management and organizational skills to manage multiple calls and follow-ups.

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0.0 - 5.0 years

1 - 2 Lacs

New Delhi, Gurgaon/Gurugram, Delhi / NCR

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*Candidates will be hired into Inbound banking process *Should have basic communication skills to handle customers *Work from office *Only graduates/post graduates can apply Required Candidate profile *Freshers can also apply *Salary 13k-20k Take home *Should be open to work for 6days working role *Females (Fixed Day shift)/ Male (Rotational Shifts) *Immediate Joiner Barkha @ 8851644223 Perks and benefits Unlimited Incentives + Fixed Day shift

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4.0 - 6.0 years

5 - 7 Lacs

Noida

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Assistant Manager/ Deputy Manager (Customer Success) - IIMJOBs Role Overview: We are looking for a dynamic and goal-driven individual to join our team as an Assistant Manager - Job Acquisition. The primary responsibility will be to acquire new job listings and client partnerships by engaging with Talent Acquisition professionals. Key Responsibilities: Identify and onboard new clients to list job openings on our platform. Build and maintain strong relationships with HR professionals and hiring managers. Conduct outbound calls, emails, and meetings to pitch platform value proposition. Track acquisition KPIs and report on weekly/monthly progress. Stay updated with market trends and competitor platforms to identify new opportunities. Requirements: Bachelor's degree in Business, Marketing, HR, or related field. 4-6 years of experience in sales, recruitment, or business development. Excellent communication and interpersonal skills. Self-motivated and able to meet targets in a fast-paced environment. Data-driven approach to decision-making

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0.0 - 5.0 years

1 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Greeting from Ishmeet Consultancy Hiring for Customer Service & Backoffice profile || Salary upto = 40K + incentives Location= Gurugram/Noida/Delhi ||Hiring for Undergraduates & Fresher|| Call & Message Harmeet at 9582013131 for more info

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Mumbai (All Areas)

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Process:- ICICI NPS (Retirement Plan) Candidate with good communication skills is required, Freshers or Min 6 months of BPO Experience is required, Graduate & HSC Candidates can apply. Salary:- 15000 to 25,000 Inhand(Depend on interview) How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Neha : 9168991284

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30.0 - 35.0 years

2 - 3 Lacs

Chennai

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NTT Data Services is Hiring! Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Client's business problem to solve For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction Position's General Duties and Tasks In these roles you will be responsible for Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Identify the outstanding claims with payers through the reports from clients Place calls with payers with regard to outstanding claims Document the details of the calls made to payers in DBPMS and the client software Coordinate with the team leader in following the processes for this role include Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST. University degree or equivalent that required 3+ years of formal studies of the English language. 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions Preferences: - Ability to communicate (oral/written) effectively to exchange information with our client . *** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend"™s basis business requirement. *** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 13,000 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) HR Sonali : 9822197285 Mail id :- sonali.ware@credicus.co

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0.0 - 5.0 years

5 - 10 Lacs

Gurugram

Remote

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Permanent work from home is offered *Candidates who are well versed with French Language *Outstanding verbal & listening skills in English is must *Freshers are welcomed *Salary upto 10Lac PA *Rotational shifts *2 week offs Barkha @ 8851644223 Required Candidate profile Need only B2 Certified candidates *Any dropout/12th pass/UG & Graduate (Fresher & experienced) both can apply *Work from home *Telephonic Interview *Experienced candidates will have added advantage

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0.0 - 1.0 years

2 - 2 Lacs

Chennai

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Dear Candidate, Please find below details for AR freshers (Any degree other than MBA) Walk in detail's (Monday to Saturday) Omega Healthcare, Ground floor, Tower - 1A, RMZ Millenia Business Park -1 143, Dr.MGR Road, Kandanchavadi, Chennai 96 Contact HR : Sowmya 9382607507 Sowmyasri.Palani@omegahms.com Roles and Responsibilities Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay). Identify potential process improvements, trends, issues and escalate to Supervisor through calling. Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs. Be part of all the training session to gain knowledge towards RCM. Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions Identify the accounts which does not require calling and can be fixed by Analyst to resolve Logical thinking to identify the trends, resolve accounts for an error free account Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Roles and Responsibilities Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay). Identify potential process improvements, trends, issues and escalate to Supervisor through calling. Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs. Be part of all the training session to gain knowledge towards RCM. Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions Identify the accounts which does not require calling and can be fixed by Analyst to resolve Logical thinking to identify the trends, resolve accounts for an error free account Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Desired Candidate Profile Minimum 1 Yr Call Center Experience Graduates or Under Graduates Good communication skills Perks and Benefits Quarterly Incentives 5 days a week All US holidays along with Indian Holidays Very lucrative employee referral policy Desired Candidate Profile. Regards, Sowmya 9382607507

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Process:- Loan Recovery Process Good Communication. Providing service to the customers. Freshers/Experienced both can apply. Handling Inbound And Outbound calls Salary: 11,000 To 16,000 Inhand+Incentive Shift Timing-9:30am-6:30pm Required Candidate profile"- Qualification: Min HSC Fixed Sunday week off -To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Dhanshree :- 9765799435 Perks and benefits:- Incentives and growth opportunities.

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0.0 - 5.0 years

3 - 7 Lacs

Pune, Bengaluru

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Hiring for International Voice Process – Customer Support Work from Office – Pune/Bangalore Freshers & 1+ Yr Exp Welcome 24/7 Rotational US Shifts CTC: 4–7 LPA + Perks Immediate Joiners / 30 Days Notice If Interested then Contact- Aman ( 8306474104)

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0.0 - 4.0 years

1 - 4 Lacs

Pimpri-Chinchwad, Pune

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Role & responsibilities: - Salary:- 12,000 To 18,000 Inhand + Incentives - Immediate Joining - Freshers & experience both can apply - Basic communication in Marathi, Hindi & English - Job Location: Viman Nagar Pune-411014 Preferred candidate profile: - Min qualification - 12th & Immediate Joiners - Having basic Knowledge of Computer. - Fixed day shift Perks and benefits: Good Salary With Unlimited Incentives How to Apply: To schedule your interview Call or send your CV/Resume through WhatsApp HR Priti :- 8421382934

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0.0 - 5.0 years

0 - 2 Lacs

Kolkata

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SUMMARY Looking Both Fresher/Exp candidates ready to work in blended Process in Leading KOLKATA MNC , Salary upto 4 lpa Requirements Requirements * Any Undergraduate / Graduate fresher and exp with excellent english communication can apply * Should have excellent communication (read/write/speak) * Should be smart and have convincing skills * Doing outbound calls and providing information * Selling products and promos * Helping customer * Comfortable to work in rotational shift Benefits Benefits Direct Company payroll , PF+ESI+Incentives , Telephonic interview

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5.0 - 10.0 years

6 - 12 Lacs

Hyderabad

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Role & responsibilities Team Management, Performance Monitoring, Training & Coaching, Escalation Handling, Client Communication, Sales, Upselling Preferred candidate profile International BPO experience required, Spoken English has to be Excellent, Sales experience will be add on

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0.0 - 4.0 years

2 - 6 Lacs

Bengaluru

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**"Apply with JobShop Your Ticket to the Best Call Center Careers in Bangalore!"** - Dont miss out on a golden opportunity! Apply with JobShop and gain access to top call center jobs across multiple BPOs in Bangalore. Freshers, dive into the industry with excellent training and support; experienced professionals, elevate your career with positions that reward your skills. - Join Indias largest BPO recruitment network and let us match you with the perfect job. Apply once and discover multiple openings today! 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Muskan On -9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Muskan On -9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Muskan On -9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Muskan On -9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Muskan On -9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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0.0 - 1.0 years

0 - 2 Lacs

Kolkata, West Bengal, India

On-site

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Role & responsibilities Responsible for Customer's Issue premium English Domestic mode will be voice Meeting the basic scores & compliance Maintain the basic work hygiene Should be polite & Co-operatable Should be comfortable with 24*7 Shift Preferred candidate profile 100% Fluency required in English Candidates should be from Kolkata if not the relocation acceptable, with a rental agreement Should not have request for leave in 1st 3 months Candidate should keep their patience Candidates with minimum qualification of 10+2 with an excellent English communication skill KYC, Education, Address Prof required Perks and benefits 1 rotational week off per week Large Cafeteria PF, ESI/Mediclaim, Gratuity The Interview process will consist of the following rounds: 1. HR Round 2. Assessment Round 3. Operation Round

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0.0 - 1.0 years

1 - 3 Lacs

Kolkata, West Bengal, India

On-site

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Role & responsibilities Responsible for Customer's Issue premium English Domestic mode will be voice Meeting the basic scores & compliance Maintain the basic work hygiene Should be polite & Co-operatable Should be comfortable with 24*7 Shift Preferred candidate profile 100% Fluency required in English Candidates should be from Kolkata if not the relocation acceptable, with a rental agreement Should not have request for leave in 1st 3 months Candidate should keep their patience Candidates with minimum qualification of 10+2 with an excellent English communication skill KYC, Education, Address Prof required Perks and benefits 2 rotational week offs per week Large Cafeteria PF, ESI/Mediclaim, Gratuity Pick/Drop Available during Odd hours only The Interview process will consist of the following rounds: 1. HR Round 2. Assessment Round 3. Operation Round

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0.0 - 5.0 years

1 - 6 Lacs

Mumbai

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SUMMARY International Customer Support Representative About The Company Our client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, they offer Strategy and Consulting, Technology, and Operations Services. Job Description Graduates with a minimum of 1 year of experience can apply. Work Timing: Rotational shift & Night shift Mode: Work From Office Job Location: Mumbai Vikhroli (Candidates applying should be staying in Mumbai city; pick & drop facility would be available) Eligibility: Excellent English communication skills are a must. Excellent communication skills required. Good knowledge in customer handling. Candidates need to be okay with rotational shift and day shift. Immediate joiners would be preferred. Additional Details Salary: CTC up to 40000/- monthly Shift: Rotational shift Notice Period: Immediate joiners Qualifications Graduate with a minimum of 1 year and above experience can apply Experience 1 to 5 years of experience in International Voice process, Voice process, Inbound, KPO, Outbound process, US/UK/Aus Process can apply Requirements Requirements: Excellent English communication skills Ability to work in rotational and night shifts Immediate joiners preferred Benefits Laptop and other assets will be provided by company P.F+ E.S.I + Others facility. Company will give both way cab facility.

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1.0 - 6.0 years

0 - 3 Lacs

Mumbai

Work from Office

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SUMMARY International Customer Support Representative About The Company Our client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, they offer Strategy and Consulting, Technology, and Operations Services. Job Description Graduates/12th pass with at least 8 months of experience are eligible to apply. Work Timing: Night Shift Mode: Work From Office Job Location: Mumbai Vikhroli (Candidates applying should be residing in Mumbai city; pick & drop facility would be available) Eligibility: Excellent English communication skills are a must. Strong communication skills required. Proficiency in customer handling. Candidates need to be comfortable with Night shifts. Immediate joiners would be preferred. Additional Details Salary: CTC up to 40000/- monthly Shift: Night shift Notice Period: Immediate joiners Experience 0.8 to 5 years of experience in International Voice process, Voice process, Inbound, KPO, Outbound process, US/UK/Aus Process can apply Requirements Excellent English communication skills Ability to work in night shifts Immediate joiners preferred Requirements Graduates/12th pass with at least 8 months of experience can apply. Excellent English communication skills Ability to work in night shifts Immediate joiners preferred Benefits Laptop and other assets will be provided by the company. P.F+ E.S.I + Other facilities Company will provide both-way cab facility

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Work From Office Location - MAHAPE, Navi Mumbai, Maharashtra 400710 Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 12,000 in-hand to 20,000 in-hand plus incentives. Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested can reach out on HR Riya :- 8551021894

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Exploring Outbound Jobs in India

Outbound jobs in India are on the rise, with many companies actively seeking professionals who excel in communication, sales, and customer service. These roles often involve reaching out to potential customers, pitching products or services, and generating leads through outbound calls or emails.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for outbound professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.

Career Path

In the outbound job market, career progression usually involves moving from roles like Customer Service Executive or Sales Associate to Team Leader, Manager, and eventually, Sales Director. This progression is based on performance, experience, and leadership skills.

Related Skills

Aside from strong communication and sales abilities, outbound professionals are often expected to have skills in customer relationship management (CRM) software, data analysis, and proficiency in relevant industry knowledge like e-commerce or telecommunications.

Interview Questions

  • What is your experience with outbound sales? (basic)
  • How do you handle rejection during cold calls? (basic)
  • Can you explain a successful sales pitch you've made in the past? (medium)
  • How do you prioritize leads for follow-up calls? (medium)
  • What strategies do you use to exceed sales targets? (medium)
  • How do you handle objections from potential customers? (medium)
  • Have you used any CRM software in your previous roles? (medium)
  • How do you stay motivated during repetitive tasks like making outbound calls? (medium)
  • Describe a time when you turned a dissatisfied customer into a loyal one. (advanced)
  • How do you adapt your sales pitch based on the customer's personality type? (advanced)
  • What metrics do you track to measure the success of your outbound campaigns? (advanced)
  • Can you walk us through your approach to creating a cold calling script? (advanced)
  • How do you handle a situation where a customer asks for a discount? (advanced)
  • How do you stay updated on industry trends and competitor offerings? (advanced)
  • Describe a challenging sales situation you faced and how you overcame it. (advanced)
  • How do you ensure compliance with regulations like DNC (Do Not Call) lists? (advanced)
  • What steps do you take to build rapport with potential customers quickly? (advanced)
  • How do you handle a situation where a customer asks for a refund on a product they purchased? (advanced)
  • Can you explain a time when you had to deal with a particularly difficult customer? (advanced)
  • How do you approach upselling or cross-selling opportunities with existing customers? (advanced)
  • Describe a time when you had to handle multiple outbound campaigns simultaneously. How did you prioritize your tasks? (advanced)
  • What strategies do you use to maintain a positive attitude during challenging sales periods? (advanced)
  • How do you keep track of your daily, weekly, and monthly sales targets? (advanced)
  • Can you provide an example of a successful lead generation campaign you were a part of? (advanced)

Closing Remark

As you explore outbound job opportunities in India, remember to showcase your strong communication skills, sales acumen, and ability to handle rejection positively. Prepare well for interviews by practicing common questions and demonstrating your passion for outbound roles. With the right skills and mindset, you can excel in this dynamic and rewarding field. Good luck!

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