4318 Outbound Jobs - Page 49

NOTE : This is a complete non -technical role Technical candidates please DO NOT apply The, Channel Care Associate is responsible for providing non-technical customer service support to Pearson VUE test centers through proactive test center engagement, quality management, and developing and maintaining effective relationships in order to influence a positive exam delivery experience for our clients candidates They will monitor quality, security, and customer satisfaction, and compliance monitoring and training Working closely with various teams like the Program Coordinators, Channel Sales, and Test Centre Personnel The Channel Care Associate manages assigned channel care and quality tasks to ensure high-quality internal and external customer service This position requires the individual to be located within commuting distance of the Pearson VUE Noida office, the role will be office based with shift work based with various shift start times that will enable support for PVUE global business, this will result in shift start times that start and finish over the course of a working day/night, primary regions supported will be SE Asia, UK and USA time-zones Duties include;*Operations* Perform regular (bi-weekly) outbound calls to the Select Pearson VUE Test Centers and regular Pearson VUE Test Centers (PVTC) to develop relationships, provide support and training as needed, or make requests to PVTCs for capacity and expansion Create a case for these calls that summarizes the discussion and any actions, complete follow up for these actions Maintain a comprehensive understanding of test center policies and procedures and exam sponsor requirements for test delivery Work in accordance with the departmental key performance indicators (KPIs) Work with other departments on new site applications, review and provide guidance on applications and feed back as needed Engage with test centers on any quality issues that may be reported, create case report and retraining actions as determined based on the issues reported Case Management* Manage incoming calls during scheduled department hours Respond to incoming inquiries from test centers and regional managers via phone, cases, and e-mail in a timely, professional, and efficient manner Monitor unassigned voicemails, cases and e-mails coming into the shared mailboxes and respond or re-assign accordingly Ensure a case is created, correctly assigned, prioritized, and updated for every test center or candidate issue brought to the department attention (including those not assigned directly to you) Follow up on assigned cases to resolution, ensuring complete and accurate documentation of issues, escalations, decisions, and outcomes Exercise judgment in prioritizing and reclassifying cases and tasks, to ensure more important issues are addressed ahead of less time-sensitive cases/tasks Document and follow up on complaints registered against test centers Promptly escalate security incidents and other critical issues Audit* Proactively monitor test center compliance with policy, procedure, and performance requirements Audit test center log sheets and other records to ensure operational compliance Review test center report cards, integrity shopper reports, and other reports to identify areas requiring improvement, re-training, or corrective action Corrective Action* Work with test centers that are performing below standards to implement corrective action plans Participate in test administrator training initiatives Handle the suspension and closure of PVTCs and PVTC Selects as directed Essential Experience and Qualifications*Vocational experience in a similar environment Ability to follow detailed procedures and ensure a high level of accuracy in documentation and data Ability to take responsibility for actions, a self-starter who can work well in a dynamic and busy environment Prioritization skills and experience of dealing with multiple projects in a structured way Experience in a customer-facing environment, where ensuring high levels of customer satisfaction is essential Ability to establish rapport and deal with people at varying levels, both internally and externally Excellent English communication skills, both written and oral Ability to work in a team structure Sound working knowledge of the Microsoft Office Suite and associated packages including Word, Excel, PowerPoint, Outlook, Access and Internet packages Required Competencies*Excellent English skills, both written and oral Collaborative Working Commitment to Improving quality of service Customer Focus Effective Communication

Job Title: Sr. Territory Service Representative Function: Operation RCS Grade: O Reporting To: Regional Air Network Head Location: SUH, Surat About Blue Dart Express India Blue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in India s logistics industry. We take pride in innovation, service excellence, and building a high-performance workforce that drives sustainable business growth. Purpose Responsible for all inbound and outbound operations at the Service Centre and ensuring timely, accurate and profitable delivery. Key Responsibilities :- Operational Service to the customer by Intact and timely Pickup and delivery of shipments (field work) Ensure connection of shipments picked up from own route Develop territory / route. Grow business with existing customers in the route Generating Sales lead Sharing Competition information. Self grooming and upgradation of product and operations knowledge People Provide direction, guidance and support to employees to help them discharge their duties effectively Monitor the performance of the team on a continuous basis to identify key performers. Mentor and coach subordinates to develop the team s capabilities and build a robust succession pipeline. Ensure that the Service Centre is adequately staffed as per the manpower requirements. Ensure high level of employee engagement and retention of key performers. Save Job Sr. Territory Service Represntati Close the popup

Blue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in India s logistics industry. We take pride in innovation, service excellence, and building a high-performance workforce that drives sustainable business growth. Purpose Responsible for all inbound and outbound operations at the Service Centre and ensuring timely, accurate and profitable delivery. Key Responsibilities :- Operational Service to the customer by Intact and timely Pickup and delivery of shipments (field work) Ensure connection of shipments picked up from own route Develop territory / route. Grow business with existing customers in the route Generating Sales lead Sharing Competition information. Self grooming and upgradation of product and operations knowledge People Provide direction, guidance and support to employees to help them discharge their duties effectively Monitor the performance of the team on a continuous basis to identify key performers. Mentor and coach subordinates to develop the team s capabilities and build a robust succession pipeline. Ensure that the Service Centre is adequately staffed as per the manpower requirements. Ensure high level of employee engagement and retention of key performers.

SAP TM key responsibilities Configure and support SAP TM functionalities like freight planning and execution Should be knowledgeable Order Management integration with SAP TM Planning - Selection Profiles and Planning Profiles, conditions Optimizer Planning, Schedules, Freight Execution Carrier selection and Tendering. Should be knowledgeable in SAP TM Master Data Management Product, Business Partner, Dangerous goods, Transportation network (locations, routes, and zones) Resources (Vehicles, trailers, Handing units). SAP TM business process: Inbound and outbound Shipments (Domestic and International) Transportation Load Builder (FTL, LTL Package Builder (Mix Product packing and Layer building) Shipper scenario with all modes of transport Road, ocean, Rail and Ocean. Ocean Air Freight Order Transpiration Planning (Freight Units, Freight proposal and Freight Orders) Transportation Execution (Carrier Selection, Tendering, Delivery and Shipment proposals) Freight Settlement (Charge Management, Charge Calculations, Freight Settlement) and cost distribution. Lead design workshops with the client and responsible for requirement gathering, solution design, gap analysis, writing function specification, configuration, testing and cutover activities for both standalone SAP system and embedded SAP TM in S4 HANA Integration SAP TM system with other modules of SAP/S4 HANA (like EWM, SD, MM etc.) and 3rd Party system

When you join Accurate Background, you re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. Role and Responsibilities: Handle inbound/outbound calls for information required from candidate for international process. Connecting with candidate via calls and email. Review the submitted CV to ensure accuracy, consistency, and completeness. Identify and flag any discrepancies or gaps for further investigation. Reach out to candidates in case of any missing information to request clarification or additional documentation. Understanding and executing exceptions raised by the client. Open to work in rotational shift or permanent night shift as per business requirements. Reference required any information to provide the verification will check with candidate. Skills and Qualifications: Graduate or +12 from any stream Minimum 5+ years of related experience in handling international processes. Good written and verbal communication skills The Accurate Way: We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles - Take Ownership, Be Open, Stay Curious, Work as One - core values that dictate what we stand for, and how we behave. Take ownership. Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it s what s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best. Be open. Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences. Stay curious. Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. Work as one. Work together to create the best customer and workplace experience. Put our customers and employees first before individual or departmental agendas. Make sure they get the help they need to succeed. About Accurate Background: Special Notice: Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. . - Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. - Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. - Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.

Description Primary Responsibilities/Activities: Role is for night shit . Team Management Lead and mentor supervisors to deliver results consistently Own Key Performance Indicators for your team, manage processes to achieve goals and motivate and train your team. Manage multi-layer squad and their performance through on-the-job coaching and mentoring. Plan workforce management for optimal coverage, considering unknown operational challenges or sudden changes in staffing or coverage needs. Develop a business contingency plan for your team Create a fun-engaging-inspiring working environment that encourages personal responsibility, mutual support, trust, and respect Project Management Strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to improve center efficiency and staff performance proactively. Analyze support metrics and processes while developing more effective techniques and strategies as needed. Create specific project plans with clear deliverables while managing deadlines and responsibly managing resources and risk. Investigate low customer satisfaction scores and negative customer feedback, identify the root cause, and create an action plan for current and future resolutions Execution: Identify critical insights and provide improvement recommendations to product teams. Identify barriers to operational excellence and develop new processes to increase efficiency among the team and the organization. Identify recruitment needs from forecast models and work with recruitment to drive this end-to-end. Lead & Dialer Mana gement : Drive the team to meet and exceed sales targets, developing strategies to improve sales performance Collaborate with sales leadership to implement and refine sales strategies Process excellence Create, implement, and monitor outbound calling campaigns, ensuring efficient lead flow and follow-up Manage the dialer system, including uploading calling data, monitoring performance metrics (e.g., call drops, agent utilization), and optimizing dialing strategies Stakeholder management: Collaborate with different cross-functional managers Manage stakeholder internal and external communications; de-escalate customer relations and prevent churn through cross-collaboration and effectively manage expectations Process excellence: Identify operational issues and help improve processes performance Basic Qualifications Minimum of 7 years of professional experience in multi -channeled support environment with at least 4 years of experience directly managing an impactful team. BE or B T ech graduate preferred The role is for night shit. The candidate should be open to working weekends as well Communicates clear and concise thoughts, both verbally and in writing Strong affinity for stakeholder management, strategic problem solving and driving action through data-driven insight Project management experience is a bonus

" About the Role: PSS has been mandated to hire a Vice President - Inside Sales - Chennai for an Enterprise-grade Financial Technology leader who is seeking a dynamic and results-oriented individual to lead their global inside sales function. This executive will build and scale a high-performing team, define the sales strategy, implement operational rigor, and deliver predictable pipeline and revenue outcomes. The ideal candidate has deep experience in managing B2B sales motions, thrives in high-growth environments, and knows how to build scalable systems and teams. Key Responsibilities: Own and lead the global inside sales strategy, including inbound/outbound pipeline generation, qualification, and conversion for mid-market and enterprise segments. Build, mentor, and scale a team of inside account executives. Collaborate with Marketing, Product, and Field Sales to ensure alignment on campaigns, messaging, lead quality, and hand-off processes. Implement modern sales tools, workflows, and analytics to drive efficiency, predictability, and performance. Define and report on key KPIs (e.g., conversion rates, pipeline velocity, CAC), using insights to continuously optimize the sales funnel. Lead sales forecasting and pipeline management with precision and accountability. Develop repeatable sales playbooks, coaching models, and performance frameworks. Partner with executive leadership to align go-to-market strategies with overall business objectives. Drive a culture of high performance, accountability, and continuous learning. Educational and Professional Qualifications: 12 15+ years of experience in B2B inside sales, with at least 5 years in a senior leadership role (Director/VP level). Proven success scaling inside sales organizations in high-growth or SaaS/product companies. Deep understanding of modern sales tech stacks (CRM, automation tools, sales engagement platforms). Strong analytical mindset with a data-driven approach to managing teams and processes. Exceptional people leadership and cross-functional collaboration skills. Experience managing distributed/global teams is a plus. Bachelor s degree required; MBA or relevant advanced degree preferred. Preferred Traits: Strategic thinker who can also operate at a hands-on level. Comfortable in a fast-paced, change-heavy, metrics-driven environment. A coach and mentor who builds high-trust, high-output teams. Deep understanding of B2B buyer journeys and demand generation alignment. #LI-NV1 ",

Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add a Senor Engineer - Warehouse position will be based in Sriperumbadur, Chennai. What a typical day looks like: Handling Inbound and Outbound materials Inventory management in HD racks MHE handling Knowledge about ERP (Baan, Oracle and SAP) People management Knowledge about ISO standards Inventory and Location accuracy Materials management - Goods receipt, Kitting and Inventory accuracy. Manage development projects that are designed to meet customer product specifications, delivery and cost expectations Manpower management Materials management - Goods receipt, Kitting and Inventory accuracy. Manage development projects that are designed to meet customer product specifications, delivery and cost expectations The experience we re looking to add to our team: Min 8+ years of similar experience. Strong Experience in Warehouse Management Preferably B.E or Diploma. Team handling experience is a must Ability to lead shift operations What you ll receive for the great work you provide: Health Insurance PTO #LP17 Job Category Global Procurement & Supply Chain Required Skills: Optional Skills: .

Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add an Engineer - Warehouse position will be based in Sriperumbadur, Chennai. What a typical day looks like: Handling Inbound and Outbound materials Inventory management in HD racks MHE handling Knowledge about ERP (Baan, Oracle and SAP) People management Knowledge about ISO standards Inventory and Location accuracy Materials management - Goods receipt, Kitting and Inventory accuracy. Manage development projects that are designed to meet customer product specifications, delivery and cost expectations Manpower management Materials management - Goods receipt, Kitting and Inventory accuracy. Manage development projects that are designed to meet customer product specifications, delivery and cost expectations The experience we re looking to add to our team: Min 8+ years of similar experience. Strong Experience in Warehouse Management Preferably B.E or Diploma. Team handling experience is a must Ability to lead shift operations What you ll receive for the great work you provide: Health Insurance PTO #LP17 Job Category Global Procurement & Supply Chain Required Skills: Optional Skills: .

Receive, review, and respond to technical queries from the field through: Technical Support Request (TSR), Emails (when GTAC is down or not operational), Handling inbound calls (after submitting TSR), Utilizing SWIS calls (Call volume at 5%) and making outbound calls as needed. Regularly track all open/ageing concerns for timely resolution and update the vehicle status. Daily update the TSR status in the TSR tracking sheet on SharePoint until the Repair Order (RO) is invoiced. Aim to answer all incoming phone calls within three rings to minimize missed calls. Escalate issues to the TAC Supervisor within 24 hours if there is a delay in diagnostics by the dealer and TAC. Follow the escalation matrix to ensure that open concerns are resolved within the specified 1-day time limit. Provide justification for any TSRs open beyond 2 days to the TAC Supervisor/TSO manager. Prepare alerts with relevant documents for thermal and safety-related events and forward them to the TAC Supervisor for validation. Assist dealer technicians with module programming through SWIS, phone, or WebEx when dealers face execution challenges. Update the TSR tracking sheet for repeat failure concerns. Inform the IMG TAC Supervisor about repeat repair TSRs from the first day for guidance. Report any abnormalities in PTS, TSR, SWIS, Servis2, PAR, and WSM to the respective stakeholders for correction. Discuss warranty rejection repairs with the dealer and ZM after consulting with the IMG TAC Supervisor. Communicate technical issues with service parts to the PDC (Parts Dispatch Centre)/PCA (Product Concern Analyst) team. Review and adjudicate Prior Approval Requests (PARs) in Servis2. Address low TAC survey scores by finding resolutions and enhancing skills through appropriate training. Analyze the "Not Fixed Right First Time" (Not FIRFT) customer verbatim and update the gap analysis on SharePoint for FSE review. KPI: Response Time: 60 Minutes. Handle Time: 20 Minutes. Dealer Sat: 96% . Technical VOR: 9 Days Key Skills: Highly automotive technical knowledge and competent in product and process concern diagnosis. Ability to understand the critical concern and logical approach. Ford Information systems- PTS, GCQIS, GTAC, Servis2, and Panda Computer literate - Word, Excel, Outlook, PowerPoint, IDS, FDRS, and WebEx Ability to work under pressure in difficult environments and different time zone. Management, better communication skills, strategic thinking, adaptability and attention to detail. Education Qualification Diploma or bachelor s degree or master s degree in mechanical, Automobile. No. of Years of Experience Min 5 years of experience in Hot Line operations / FSE / Warranty. Prior experience in automotive or related industries is desirable. Technical Hot Line OEM Experience is preferred. Professional Exposure (Technical Skills) Should have worked as Service Technician, Dealer Shop Floor Experience is must, Dealer Diagnostic Engineer, Ford level 3 or equivalent certifications are important, and completion of New Model Training Other Requirements Good in MS office files, Communication, and interpersonal skills Work well under pressure and highly achievement oriented, Ability to develop open and cooperative relations with internal and external team. Receive, review, and respond to technical queries from the field through: Technical Support Request (TSR), Emails (when GTAC is down or not operational), Handling inbound calls (after submitting TSR), Utilizing SWIS calls (Call volume at 5%) and making outbound calls as needed. Regularly track all open/ageing concerns for timely resolution and update the vehicle status. Daily update the TSR status in the TSR tracking sheet on SharePoint until the Repair Order (RO) is invoiced. Aim to answer all incoming phone calls within three rings to minimize missed calls. Escalate issues to the TAC Supervisor within 24 hours if there is a delay in diagnostics by the dealer and TAC. Follow the escalation matrix to ensure that open concerns are resolved within the specified 1-day time limit. Provide justification for any TSRs open beyond 2 days to the TAC Supervisor/TSO manager. Prepare alerts with relevant documents for thermal and safety-related events and forward them to the TAC Supervisor for validation. Assist dealer technicians with module programming through SWIS, phone, or WebEx when dealers face execution challenges. Update the TSR tracking sheet for repeat failure concerns. Inform the IMG TAC Supervisor about repeat repair TSRs from the first day for guidance. Report any abnormalities in PTS, TSR, SWIS, Servis2, PAR, and WSM to the respective stakeholders for correction. Discuss warranty rejection repairs with the dealer and ZM after consulting with the IMG TAC Supervisor. Communicate technical issues with service parts to the PDC (Parts Dispatch Centre)/PCA (Product Concern Analyst) team. Review and adjudicate Prior Approval Requests (PARs) in Servis2. Address low TAC survey scores by finding resolutions and enhancing skills through appropriate training. Analyze the "Not Fixed Right First Time" (Not FIRFT) customer verbatim and update the gap analysis on SharePoint for FSE review. KPI: Response Time: 60 Minutes. Handle Time: 20 Minutes. Dealer Sat: 96% . Technical VOR: 9 Days Key Skills: Highly automotive technical knowledge and competent in product and process concern diagnosis. Ability to understand the critical concern and logical approach. Ford Information systems- PTS, GCQIS, GTAC, Servis2, and Panda Computer literate - Word, Excel, Outlook, PowerPoint, IDS, FDRS, and WebEx Ability to work under pressure in difficult environments and different time zone. Management, better communication skills, strategic thinking, adaptability and attention to detail.

: As a PM I, IXD Flow Execution, you will have the opportunity to manage and develop a team who are tasked with maintaining the flow between Fulfilment centers (INFC) and Crossdock fulfillment centers (IXD) across IN. You have to influence stakeholders and have the ability to solve complex, technical problems with simple, innovative and practical solutions. Flow managers are data driven, leveraging mechanisms and creating scalable solutions that eliminate these ambiguities. They are comfortable leading teams with advanced analytical, mathematical, and quantitative capabilities. Basic qualifications 1.At least 4 years of experience in a top tier company driving programs or projects. 2.Supply Chain background preferable but not mandatory. We hire for core skills, not specializations. 3.Bachelor s degree in Computer Science, Physics, Mathematics, Statistics, Engineering, or similar. 4.Ability to grasp the operational concepts of flow settings for multiple FCs with different volume and demand patterns. 5.Able to manage a business that can operate 24/7 and commit the time required to get the job done. 6.Business analysis and partnership across Amazon with AFT, SME and INFC leaders to develop new operating opportunities. 7.Continuously monitor performance of FCs that are attributable to Central Flow and take corrective steps whenever required to optimize outbound productivity performance and Customer Experience. 8.Ability to deal with a high degree of ambiguity 9.You should be very analytical and be able to justify your decisions and approaches with data. 10.Need high degree of ownership and have backbone. 11.You should be able to deal with varied stakeholders and earn their trust. 12.Working knowledge of data mining using SQL, ETL, data warehouse as well as Excel. Preferred qualifications 1.You should be comfortable with processes and process design/analysis. 2.You should have the ability to influence without authority and do so by using data and facts. 3.You are mature and able to function independently with limited guidance 4.You should have excellent written communication skills data oriented & brevity being key words in your style of writing. 5.Proficiency in VBA Macro, Python and R is a plus. Bachelors degree or equivalent 2+ years of program or project management experience

About MoEngage MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform , the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution. For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. MoEngage was named a Contender in The Forrester Wave : Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023. Skill Requirements 0-1 years of proven experience on Restful Web Services and distributed systems Familiarity with Python and related technologies and frameworks Tech Stack - Python, MongoDB, Cache Roles and Responsibilities: Ability to learn, adopting great tech processes and tools. Owning problem statements and solutions built to solve it. Open to work on the polyglot tech stack Why Join Us! At MoEngage, we are passionate about our team and technology - see below to know more about us. . Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.

Position - AVP, Business Development About Wildnet Technologies: Wildnet Technologies is an award-winning White Label Digital Marketing and IT Services with a track record of helping businesses and Google Partner Agencies achieve their goals. We offer a comprehensive range of high-quality Digital Marketing Services and On-Demand Technology Resources. With over 12,000 successful projects delivered to date, our team of 300+ professionals is headquartered in India and serves clients in the United States, Canada, Australia, and the United Kingdom. Our expertise includes SEO, Paid Search, Paid Social Services, programmatic advertising, and more. Job Overview We are seeking an experienced and results-driven Business Development Leader to join our growing and energetic team. The ideal candidate will have a proven track record of generating BANT qualified leads for IT services, managing a lead generation team, and collaborating with cross-functional departments to drive business growth. You will be responsible for designing and executing lead generation strategies and Outbound campaigns that deliver measurable results and support our ambitious growth targets. Key Responsibilities Strategy & Planning: Develop, implement, and optimize multi-channel lead generation strategies (email campaigns, social media, content marketing, webinars, events, etc.) tailored for IT services. Analyze market trends and competitor activities to identify new lead generation opportunities. Team Leadership: Manage, mentor, and motivate a team of lead generation specialists. Set clear KPIs and monitor team performance to ensure targets are met or exceeded. Campaign Management: Oversee the creation and execution of targeted campaigns to generate BANT qualified leads from various industries and geographies. Collaborate with marketing and sales teams to align lead generation activities with business objectives. Stakeholder Collaboration: Work closely with the sales team to ensure seamless lead handoff and feedback loop. Partner with the marketing team to create compelling content and messaging for lead nurturing. Process Improvement: Evaluate and implement new tools and technologies to improve lead generation efficiency and effectiveness. Develop and document best practices and standard operating procedures. Required Skills & Qualifications Bachelor s or Master s degree in Business, Marketing, IT, or related field. Minimum 8 years of experience in lead generation for IT services companies. Demonstrated success in developing and executing lead generation strategies and campaigns. Strong understanding of IT services and solutions (e.g., software development, managed services, cloud, cybersecurity, etc.). Proficiency with CRM systems (Salesforce, HubSpot, etc.) and lead generation tools. Excellent leadership, communication, and interpersonal skills. Analytical mindset with the ability to interpret data and make strategic recommendations. Experience with digital marketing, content creation, and marketing automation is a plus. Preferred Attributes Experience working in international markets (US, Europe, MENA ). Self-motivated, proactive, and results-oriented. Why Join Wildnet Technologies? Established Industry Leader : 15+ years of expertise in digital marketing and IT services; among the pioneers in Indias digital space. Great Place to Work Certified: Recognized for fostering a flexible, positive, and people-first work culture. Learning & Growth: Fast-paced environment with ongoing training, career advancement, and leadership development opportunities. Health & Wellness Benefits: Comprehensive insurance and wellness support for employees and their families. Work-Life Balance: Flexible Working Hours, 5-day work week and generous leave policy to support personal well-being. Exposure to Top Clients: Work on diverse projects with leading global brands across industries.

Role & responsibilities Manage large amounts of inbound and outbound calls , Strong phone and verbal communication skills along with active listening . Preferred candidate profile Fresher are also welcome Rotational Shift with rotational off

Job Summary: We are seeking a skilled Inside Sales Executive with 2-3 years of experience to join our sales team. The ideal candidate will have a proven track record in sales, strong communication skills, and the ability to develop relationships with clients to drive revenue growth. Key Responsibilities: - Manage the sales pipeline from prospecting to closing deals. - Conduct outbound calls and follow up on leads generated through marketing efforts. - Identify client needs and tailor solutions to meet their requirements. - Build and maintain strong relationships with existing and potential clients. - Prepare and deliver compelling presentations and product demonstrations. - Negotiate contracts and close sales effectively. - Maintain accurate records of sales activities in the CRM system. - Collaborate with marketing and product teams to enhance customer engagement strategies. - Stay updated on industry trends, market conditions, and competitor activities. Qualifications: - 2-3 years of proven experience in inside sales or a similar role. - Excellent verbal and written communication skills. - Strong interpersonal skills and the ability to build rapport with clients. - Proficient in CRM software and Microsoft Office Suite. - Strong organizational and time management skills. - Ability to work independently and as part of a team. - Sales pipeline from prospecting to closing deals, outbound calls, product demonstrations, Negotiate contracts, CRM system, enhance customer engagement strategies, industry trends, market conditions, and competitor activities, Microsoft Office Suite.

We are seeking a results-oriented Tele Sales Executive with at least 6 months of experience in a sales or telemarketing role. The ideal candidate will possess strong communication and interpersonal skills, and thrive in a fast-paced environment. If you have a passion for sales and a drive to exceed targets, we want to hear from you! Key Responsibilities: Conduct outbound calls to potential and existing customers to generate sales and meet or exceed sales targets. Engage in product or service discussions with customers to understand their needs and offer suitable solutions. Maintain and update accurate records of customer interactions and sales in the CRM system. Handle customer inquiries, provide information on products or services, and address any concerns or objections. Collaborate with the sales team and management to develop effective sales strategies and improve performance. Continuously develop knowledge of the companys products, services, and market trends to effectively communicate with clients. Requirements: Minimum of 6 months of experience in a sales, telemarketing, or similar role. Strong communication and interpersonal skills, with the ability to build rapport with customers over the phone. Ability to work efficiently and effectively in a fast-paced and target-driven environment. Proven experience in sales is a plus but not mandatory. Excellent organizational and time management skills. Proficiency with CRM software and Microsoft Office Suite.

Job Summary: We are seeking a motivated and enthusiastic Inside Sales Executive to join our dynamic sales team. As a fresher, you will play a key role in engaging with potential clients, understanding their needs, and promoting our products/services to drive sales growth. Key Responsibilities: - Conduct outbound calls and follow up on leads generated through various channels. - Identify customer needs and provide appropriate solutions. - Maintain accurate records of sales activities and customer interactions in the CRM system. - Collaborate with the marketing team to optimize lead generation strategies. - Prepare and deliver presentations to potential clients. - Assist in negotiating contracts and closing deals. - Provide exceptional customer service and build long-term relationships with clients. - Stay updated on industry trends and competitor offerings. Qualifications: - Excellent verbal and written communication skills. - Strong interpersonal skills with the ability to build rapport. - Proficiency in Microsoft Office Suite and CRM software (experience with CRM is a plus). - Ability to work independently and as part of a team. - Strong organizational skills and attention to detail.

Job Title: Telecaller Location: Noida, Sector 4 Job Type: Full-Time Experience: 0-2 years (Freshers welcome) Salary: 10,000 - 40,000 per month (Based on experience and performance) Job Summary: We are hiring Telecallers who are confident, proactive, and ready to grow with a dynamic team in Noida Sector 4. If you have excellent communication skills and enjoy interacting with people over the phone, this is the perfect opportunity for you! Key Responsibilities: Make outbound calls to potential customers from provided leads. Explain products/services clearly and persuasively. Handle incoming queries and resolve customer issues effectively. Maintain accurate records of calls and follow-ups. Meet daily and monthly call and conversion targets. Coordinate with the sales team for closures. Candidate Requirements: Minimum qualification: 12th pass; Graduation preferred. Good communication skills in Hindi and basic English. Prior telecalling/BPO/sales experience is a plus. Confident, polite, and convincing personality. Basic computer knowledge and ability to use CRM tools. Perks & Benefits: Salary 10,000 - 40,000/month (based on experience + incentives) Performance bonuses and growth opportunities Supportive and professional work environment On-the-job training How to Apply: Send your resume to: info@digitalsolutiontech.com Visit: www.digitalsolutiontech.com

Seeking a motivated and results-driven Outbound Sales Manager to join our dynamic team. The ideal candidate will have experience in outbound sales, particularly in a Industrial process automation solutions environment, and will be responsible for driving growth through proactive lead generation and customer acquisition efforts. Key Responsibilities: Meet and exceed quarterly sales targets. Targets will be on gross profits and Quarterly sales targets. Execute outbound sales strategies to generate leads and drive customer acquisition Identify and engage with potential customers through cold calling, emailing, networking, and other outreach methods. Understand client needs and effectively communicate how our solutions can solve their business challenges. Build and maintain a healthy sales pipeline by following up on leads, managing prospects, and driving sales closures. Maintain accurate and up-to-date records of all sales activities and customer interactions in the Salesforce CRM. Must-Have Skills: 2-3 years of outbound sales experience with an enterprise organisation in a B2B or B2C background. Strong communication and interpersonal skills to effectively engage and influence decision-makers. Must be fluent in professional working languages Hindi and English . Knowledge of other languages would be a plus. Proven track record of meeting or exceeding sales targets. Self-starter with excellent time management and organizational skills. Ability to work in a fast-paced, target-driven environment. Strong problem-solving and negotiation skills. Knowledge of the Indian market and business landscape w.r.t process industry.

Job description- Associate TA Qualifications Graduate in any Discipline Job role Qualifications: At least 2 years of high-volume recruiting experience for blue collar hiring. Experience in US Recruitment Graduate in any discipline (BSC, BCom, BA, etc.) Shift Timings: Flexible for Shifts (5:30PM IST to 5:30AM IST) Job role: Job Posting : Write and share job openings on different platforms. Sourcing & Screening : Find and review candidates from job sites, social media, and referrals. Working with Hiring Managers and Regional Recruiters : Discuss job needs, selection process, and keep them updated. Candidate Assessment : Conduct interviews and help decide the best fit. Pipeline Management : Keep a list of potential candidates for future jobs. Candidate Communication : Guide candidates through the process and provide timely updates. Offer Management : Work with HR to create and send job offers. Tracking & Reporting : Monitor hiring progress and keep records. Employer Branding : Highlight company culture to attract talent. Compliance : Follow all hiring laws and company policies. Must have skills. Recruitment outbound calling onboarding good excel skills Good to have skills US Recruitment us backend process

Role Overview: We are looking for a highly analytical and process-focused RTM Lead to manage real-time operations of our multi-channel Customer Service team, handling Inbound, Outbound, Chat & Email support. The RTM Lead will be responsible for monitoring live performance, resource utilization, adherence to schedules, and implementing interventions to ensure service level targets are met consistently. Real-Time Monitoring & Management: Continuously monitor all live queues (Inbound Calls, Outbound, Chat, Email) to ensure SLA targets are met. Track occupancy, adherence, and shrinkage in real time and take proactive steps to minimize service level deviations. Manage call routing, skill-based call allocations, and reassignments as required. Collaborate with IT/Telecom teams for dialer or system-related issues impacting RTM performance. Schedule Adherence & Exception Handling: Ensure agents are adhering to assigned schedules, breaks, and login/logout times. Coordinate with Team Leaders for quick backfills during unplanned absences. SLA & KPI Management: Maintain daily/weekly Service Level, Average Handling Time (AHT), First Response Time (FRT) & Abandon Rate targets across all channels. Flag any potential breaches and trigger immediate mitigation actions. Reporting & Dashboard Management: Provide hourly, mid-shift, and end-of-day performance dashboards to stakeholders. Analyze patterns in real-time data to recommend shift adjustments or capacity plans.

Razorpay POS, Razorpay s comprehensive suite of point-of-sale led payment solutions, enables businesses to accept various modes of payment across all customer touchpoints. Be it across the counter, on delivery, or via kiosks and vending machines, Razorpay POS devices offer a smooth payment experience with fast processing and high transaction success rates. Merchants are also able to offer consumers convenient payment options like EMI right on the POS device. Access to real-time transaction data and analytics via the merchant portal enables businesses to drive data-led decisions. With over 500,000+ user touchpoints across India & the UAE, Razorpay POS is at the forefront of transforming payment experiences. Formerly known as Ezetap, Razorpay POS emerged after Ezetap s acquisition by Razorpay in August 2022. As a full-stack financial services organization founded in 2014 by Shashank Kumar and Harshil Mathur , Razorpay is dedicated to innovative payment and business banking solutions, promising a transformative journey for businesses. Role Overview We are seeking a results-oriented Associate - Inside Sales to join our Marketing team at Razorpay. Based out of our Bangalore office, this is a high-impact, onsite role focused on outbound lead generation, prospect nurturing, and pipeline building. You will play a pivotal role in driving qualified opportunities for the Mid Market & Enterprise sales team through proactive outreach and campaign execution. Key Responsibilities Identify and research target accounts across priority sectors for Razorpay POS. Make 70-80 high-quality outbound calls per day to engage and qualify business prospects. Drive lead generation through LinkedIn and other professional platforms. Design and run outbound email campaigns tailored to different industries and personas. Manage and regularly update Trackers/CRM systems with accurate lead data and status updates. Collaborate closely with the Mid-market & Enterprise sales team for smooth lead handover and tracking. Achieve and exceed monthly/quarterly goals for SQLs. Share structured daily, weekly, and monthly performance reports with the team manager. Stay informed about fintech trends, competitor products, and lead generation best practices. Experience & Qualifications 2-4 years of experience in B2B inside sales or outbound lead generation. Proven success in hitting or exceeding lead and conversion targets. Fintech, POS, payments, or SaaS industry experience is highly preferred. Strong cold calling skills and ability to converse with senior stakeholders. Proficiency in CRM tools (e.g., Salesforce, Zoho) and email campaign platforms. Bachelor s degree in Business, Marketing, or a related field. Key Skills Excellent verbal and written communication. Effective listener and persuasive communicator. Strong organizational and time management skills. Data-driven mindset with an eye for campaign metrics and lead quality. Preferred Attributes Hands-on experience with POS, payment solutions, or fintech products. Experience using LinkedIn Sales Navigator and similar outreach tools like Lusha, Apollo etc. Analytical skills for campaign performance tracking and reporting. What We Offer Opportunity to work in-office with one of India s most respected fintech brands. High-growth environment with ample opportunities for career progression. Collaborative team culture and access to learning & development resources.

POSITION SUMMARY STATEMENT The Associate Services officer position supports Herbalife s Vision, Mission and Values through excellent and professional customer service by assisting frontline officers and Associates with all business inquiries. The position is responsible for accepting inbound calls from agents and Associates. Associate Services Officer is also responsible for making outbound calls to assist with the completion of incoming calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles Customer calls and takes full ownership of inquiries through troubleshooting, researching, and providing proper resolution to customers. Supports the Herbalife philosophy by promoting new products, sales tools and marketing campaigns. Possesses excellent knowledge of Herbalife marketing plan, product information and Sales and Communication information. SUPERVISORY RESPONSIBILITIES : N/A ORGANIZATIONAL RELATIONSHIPS Interacts with all levels of Associates and Customers. DETAILED RESPONSIBILITIES/DUTIES : 1. Aware of and adheres to all expectations as stated in Employee Handbook and Departmental Guidelines for Associate Services. Familiar with Associate/Preferred Customers goals and business needs. 2. Proactively identifies issues and is comfortable in taking reasonable risks outside the confines of the current job. Seeks opportunities to help others and is proactive rather than reactive. 3. Proactively provides timely responses to all assigned responsibilities and requests. Actively seeks opportunity to provide feedback independently and when requested. Cooperatively organizes work assignments and accepts alterations to meet organizations needs. 4. Demonstrates empathy and understanding when following through on Associate inquiries. Pays attention to details and gathers all relevant information to ensure accurate response and effective follow-up. Demonstrates commitment to the Associate by confirming agreement of the resolution that is best for the customer.

Junior Marketing Associate Onsite - Full Time Surat, Gujarat Job Details As a Junior Marketing Associate (0-1 year of experience in marketing, preferably in the IT sector.), you will support marketing initiatives to increase brand awareness, generate leads, and drive engagement across digital platforms. You will work closely with the sales and design teams to create compelling content, execute campaigns, and learn hands-on marketing strategies tailored for the software development and outsourcing industry. Skills 0-1 year of experience in marketing, preferably in the IT sector. Bachelor s degree in Marketing, Business Administration, or a related field. Basic understanding of digital marketing concepts (e.g., SEO, SEM) Awareness of marketing KPIs and data-driven decision-making. Identify and explore new marketing channels to expand brand reach Creative mindset and eagerness to learn new tools and technologies. Knowledge of social media platforms and trends. Proficiency in MS Office (Word, Excel, PowerPoint) and basic design tools. Familiarity with tools like Google Analytics, LinkedIn, Sales Navigator, and Sendfox. Comfortable with design tools such as Canva. Soft Skills Excellent verbal and written communication. Strong organizational and multitasking skills with attention to detail. Creativity and out-of-the-box thinking for campaign ideas. Team player with a collaborative mindset. Organized and deadline-oriented. Key Responsibilities Create engaging content for blogs, newsletters, and social media. Work with the design team to develop marketing materials, including brochures, videos, and infographics. Conduct research to identify market trends, competitor analysis, and potential opportunities. Generate and nurture leads through email marketing, cold outreach, and other digital channels. Collaborate with the sales team to develop and implement strategies for converting leads into clients. Coordinate and promote webinars, trade shows, and other corporate events. Handle pre-event promotions and post-event follow-ups. Manage and grow presence on social media platforms (LinkedIn, Twitter, etc.). Support lead generation through tools like Sales Navigator, Sendfox, and outbound campaigns. Analyze campaign performance using tools like Google Analytics and HubSpot. Prepare detailed reports and recommendations to optimize. Gather feedback from sales and customers to refine marketing messaging. Assist in planning and executing digital and offline marketing campaigns. Help coordinate email marketing, social media, and cold outreach activities. Maintain marketing documentation and calendars. Bonus Points (Nice to Have) Familiarity with IT products and services. Experience with HubSpot, Notion, or similar CRM and content tools. Exposure to outbound email platforms and automation tools. Ability to create and edit short video clips for social platforms. What We Offer Competitive salary and benefits package Opportunity to work on exciting and challenging projects with experienced team members Collaborative and supportive work environment Professional development and career growth opportunities Yearly 12 paid leave in addition to regular holidays All saturday off except 3rd Saturday Access to the latest tools and technologies Regular team-building activities and social events Job Overviews Job Title: Job Title: Junior Marketing Associate Location: Surat, Gujarat Job Openings: Onsite - Full Time 0-1 Year (2 Openings) Share job post On Current openings If our mission and vision inspire you then, please have a look at our current openings. Connect with us and get join our family. Onsite - Full Time Developer Developer Frontend Web Developer - VueJS 2+ Yrs.(1 Openings), Freshers(2 Openings) Surat, Gujarat Onsite - Full Time Developer Developer Full Stack Web Developer 1+ Yrs. (2 Openings), 3+ Yrs. (1 Openings) Surat, Gujarat Onsite - Full Time Developer Developer Backend PHP / Craft CMS Developer 2 Openings Surat, Gujarat Onsite - Full Time Marketing Marketing

Job Summary: We are seeking a proactive and dynamic Pre-Sales Executive to be the first point of contact for potential buyers. The candidate will be responsible for handling inbound and outbound leads, qualifying prospects, scheduling site visits, and ensuring a smooth transition to the sales team. Key Responsibilities: Handle inbound inquiries from online portals, walk-ins, and telephonic queries. Initiate outbound calls to potential customers from leads generated through campaigns, referrals, and advertisements. Understand customer requirements and provide detailed project information, location advantages, amenities, pricing, and other key features. Pre-qualify leads based on budget, preferences, and readiness to buy. Fix site visits and follow up to ensure attendance. Coordinate with the sales team to handover qualified leads . Maintain daily, weekly, and monthly lead tracking reports . Provide excellent customer service to ensure a positive brand image. Stay updated on project details, competitor offerings, and market trends. Participate in marketing activities such as property exhibitions and promotional events.