4028 Outbound Jobs - Page 48

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Specialist - Contact Center (Outbound) to join our Customer Service team in Mumbai. Your typical week might include the following: Execute and Supervise service outbound campaigns via Call, Voice bot etc. (Welcome Call, Service outbound, Peacetime engagement, etc) Ensure optimal queue management, staffing, and service level achievement. Monitor real-time performance, manage breaks, and ensure adherence to staffing schedules. Conduct regular coaching, huddles, and refreshers. Track service KPIs like Contact rate, AHT, SL, FCR, CSAT/NPS across Outbound Campaigns Maintain SLA for TAT-sensitive campaigns (policy issuance, endorsements, KYC updates). Ensure all outbound activities comply with TRAI regulations, DNC norms, and IRDAI service guidelines. Provide weekly reports on campaign effectiveness and customer feedback trends. Review active campaigns and agent productivity targets. Plan upcoming service campaigns; align with product/service owners. Coordinate with internal and external teams or partners to address customer queries raised during outbound connect. Share outbound performance reports with Contact Center Lead. Use dashboards and live monitoring tools to track agent productivity. Identify performance gaps and implement coaching interventions. Work with WFM, Training, and Quality teams to improve overall efficiency. Review CSAT/NPS feedback and agent-level improvements. You could be the right candidate if you: Have 5-7 years of Outbound contact center management experience in health insurance, general insurance, or financial services industry. Have strong analytical skills to identify trend deviations and pain areas for quick redressal. Have familiarity with CRM systems, ACD systems, and Chat platforms. (Salesforce, Avaya, Genesys, Freshdesk, etc.). Have RTM (real time monitoring) and Campaign management skillsets. Have familiarity with IVR and Dialler queue and skillsets management Possess good knowledge of DNC, TRAI guidelines. Possess analytical ability, people leadership skills and reporting capabilities (Advanced Excel/Power BI basics preferred). Have excellent communication and negotiation skills. Have a bachelor s degree from a recognized University. Post graduate degree will be an added advantage. Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing. This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer. What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for . We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Specialist - Contact Center (Inbound Chat) to join our Customer Service team in Mumbai. Your typical week might include the following: Supervise Inbound, Service Outbound, and Chat teams for daily operations. Track service KPIs like AHT, SLA, FCR, CSAT/NPS for Inbound, Service outbound and Chat teams Ensure optimal queue management, staffing, and service level achievement. Monitor real-time performance, manage breaks, and ensure adherence to staffing schedules. Conduct regular coaching, huddles, and refreshers. Ensure timely and accurate handling of all customer service queries across touchpoints. Coordinate with Operations, Branch, Claims, Underwriting, Network Hospital, and Tech teams for faster resolution of complex service queries. Act as a bridge between frontline agents and backend processing teams. Act as the first point of escalation for agent or customer concerns. Ensure quality and compliance with call/chat scripts. Use dashboards and live monitoring tools to track agent productivity. Flag and fix issues related to call queues, chat concurrency, and wait times. Identify performance gaps and implement coaching interventions. Work with WFM, Training, and Quality teams to improve overall efficiency. Review CSAT/NPS feedback and agent-level improvements. You could be the right candidate if you: Have 5-7 years of Inbound contact center management experience (call, chat and email process) in health insurance, general insurance or financial services industry. Possess strong analytical skills to identify trend deviations and pain areas for quick redressal. Have familiarity with CRM systems, ACD systems, and Chat platforms. (Salesforce, Avaya, Genesys, Freshdesk, etc.). Have RTM (real-time monitoring) skillsets and familiarity with IVR and Dialler queue and skillsets management Possess analytical ability, people leadership skills and reporting capabilities (Advanced Excel/Power BI basics preferred). Have excellent communication and negotiation skills. Have a bachelor s degree from a recognized University. Post graduate degree will be an added advantage. Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing. This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer. What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for . We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Specialist - Contact Center WFM to join our Customer Service team in Mumbai. Your typical week might include the following: Forecast inbound and outbound call/chat/email volumes based on historical and seasonal trends. Create monthly and seasonal volume forecasts considering health insurance seasonality (renewal months, disease surges, epidemics, etc. impacting claims). Plan staffing needs and shift rosters to ensure Inbound and Outbound process requirements. Ensure optimal queue management, staffing, and service level achievement by creating agent schedules considering call volume patterns, shrinkages (leaves, absenteeism), and campaign spikes. Monitor live service levels across channels and real-time adherence to staffing schedules. Act quickly to rebalance queues, modify break schedules, and escalate if thresholds are breached. Generate daily, weekly, and monthly reports on occupancy, utilization, adherence, AHT, SLA, etc. Track service KPIs like Contact rate, AHT, SL, FCR, CSAT/NPS across Outbound Campaigns Analyze staffing efficiency and recommend optimizations. Analyze variances between forecasted and actual volumes. Use WFM solutions like Genesys WFM, NICE IEX, Verint, or internally developed Excel models. Use dashboards and live monitoring tools to track agent productivity. Prepare reports for leadership on staffing efficiency. Work with Contact Center and other relevant stakeholders to improve overall efficiency. You could be the right candidate if you: Have 5-7 years of experience in Contact Center workforce management role in health insurance, general insurance, or financial services industry. Have knowledge of key Inbound and Outbound Contact center dynamics Have displayed efficiency in creating forecasts and trends Have strong analytical skills to identify trend deviations and pain areas for quick redressal. Have familiarity with CRM systems, ACD systems, and Chat platforms. (Salesforce, Avaya, Genesys, Freshdesk, etc.). Have familiarity with IVR and Dialler queue and skillsets management Hold expertise in NICE, Genesys WFM, Verint, Avaya or similar WFM tools. Have analytical ability and reporting capabilities (Advanced Excel, Power BI, or Tableau, etc.) along with a problem-solving acumen. Have excellent communication skills. Have a bachelor s degree from a recognized University. Post graduate degree will be an added advantage. Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing. This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer. What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for . We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

We are seeking a highly motivated and results driven Student admission counsellor to join our team at Lead IAS Academy. You will play a crucial role in promoting our IAS coaching programs to prospective students, generating leads, and driving sales growth. If you have a strong background in UPSC and excellent communication skills, we encourage you to apply. Key Skills and Responsibilities Inbound Calls: Handle incoming calls from customers, responding to queries and providing support. Outbound Calls: Make outbound calls to leads (provided by the institution) to promote products/services and generate sales. Data Management: Accurately update customer information, lead stages, admission counts, other relevant details. Team Player: Collaborate with colleagues to achieve sales targets, share best practices, and support team members. Problem-Solving: Resolve customer complaints and issues in a timely and professional manner. Adaptability: Adapt to changing sales scripts, products, and processes, ensuring seamless execution. Active Listening: Listen attentively to customers, understanding their needs and concerns to provide personalized solutions. Essential Qualities Excellent Communication Skills: Clear, concise, and persuasive communication. Strong Interpersonal Skills: Ability to build rapport with customers and colleagues. Positive Attitude: Friendly, enthusiastic, and motivated demeanor. Resilience: Ability to handle rejection, criticism, and challenging customers. Time Management: Effective prioritization and organization to meet sales targets. Desirable Qualities Product Knowledge: Familiarity with products/services to effectively promote and answer questions. Sales Skills: Ability to persuade, negotiate, and close deals. Active Listening: Attentive listening to understand customer needs and concerns. Problem-Solving: Ability to resolve customer complaints and issues. Adaptability: Willingness to adapt to changing sales scripts, products, and processes.

Manager Sales - Hyderabad | M+V Altios M+V Altios is the leading service company for international market expansion for SMEs and medium-sized companies that want to expand both within India and worldwide. Over 50 years of shared experience in international trade and investments 750+ professionals in 32 offices worldwide -Presence in 22 countries: USA, Canada, Mexico, Brazil, Colombia, Great Britain, France, Italy, Spain, Germany, Poland / Eastern Europe, Russia, UAE, India, Bangladesh, China, Hong Kong, Singapore / Southeast Asia, Vietnam, Malaysia, New Zealand and Australia M+V Altios offers pragmatic services for every phase of internationalization. From strategic advice and market analysis to local sales and business development to cross border MA and location searches for greenfield projects. In addition, M+V Altios provides worldwide services such as bookkeeping, payroll accounting, tax advice and a wide range of personnel solutions Personnel leasing, recruiting and HR services. We are looking for a MANAGER SALES for one of our client in India. Our client offers a wide range of Headsets, Amplifiers, Dial pads Wireless Solutions for Call-Centers, Enterprise Office and Multimedia Applications. Job Reference No: # 26966 Industry: Manufacturing Location: Hyderabad Desired profile Qualifications Bachelor s/ Master s Degree Experience 5+ Years working experience Language Fluent in English Hind Desired Skills: Minimum 5-6 years of experience in audio endpoints or supplement market as a high-performing salesperson and at least 4-5 years in a global account management role Excellent communication, presentation, and negotiation skills In-depth knowledge of the industries served by the company Experience selling and building territory from scratch Experience making cold calls Job Description: Develops new sales opportunities from start to finish: proactive prospecting/outbound prospecting/works towards nurturing the existing accounts Prospects and sells to new customers at the Key Account Achieves revenue and new logo goals set by manager Builds relationships with prospects and cultivates those relationships over time to create a new customer Works with other departments to maintain good communication and cooperative working relationships between departments Leads meetings and presentations with key decision-making personnel across the organization Grows business by depth mapping of existing customers Actively seeks out new sales opportunities through networking Participates on behalf of the company in exhibitions or conferences Negotiates/closes deals and handles complaints or objections Ownership of complete sales cycle from prospecting to collections

Digital Marketing - Team Lead at IndustryARC | Jobs at IndustryARC We are looking for candidates with 4- 6 years of relevant experience to join our team. Create and execute new and existing demand generation programs and tactics to drive leads that contribute to sales pipeline growth and revenue Execute on inbound and outbound marketing campaigns targeting specific personas to increase awareness of IndustryARC and generate demand for key solution areas Define goals and measure effectiveness of all demand generation activities/tactics, providing consistent reports outlining quantifiable results including the increase in marketing qualified leads, opportunities, pipeline, and revenue Plan, execute, and manage webinars and weekly demos Plan, manage, and improve nurture and drip email programs Manage development of demand generation assets with content and product marketing teams Manage some vendor and partner relationships and budget for third party programs Oversee the launch of media campaigns by coordinating with marketing, research and sales departments. This includes authoring said communication that is brief and informative Provide a strategic communication and marketing lens to ensure problems are being tackled in the correct and efficient manner Oversee the delivery and execution process to ensure effective team communication and collaboration Develop relationships with cross-functional teams to partner on projects with multiple stakeholders Digital marketing and email campaign experience required Experience managing clients Contribute ideas for improving marketing standards and processes by introducing new ideas and best practices Plan and execute all web, SEO/SEM, marketing database, this includes email, social media and display advertising campaign Identify trends and insights with recommendations to optimize spend and performance based on the insights Brainstorm new and creative growth strategies Manage social media presence across key platforms e.g Facebook, LinkedIn, Twitter etc

Interacting with the customer Handling inbound calls & outbound calls Maintaining accurate records of customer interactions Resolving customer complaints in a professional manner Strong problem-solving skills Call/ Whatsapp HR Anupriya 9634480553 Required Candidate profile Immediate joiners only Freshers/UG both can apply Excellent command over English communication Should have very good interpersonal skills Experience in Sales( Bengali, Tamil, Malayalam) & CS preferred

Process:- SBI LIFE INSURANCE (Telesales) Good Communication Freshers/Experienced both can apply. Min qualification- Graduate Freshers or any Telesales experience with Excellent Comms skills Shift: 9:30AM to 6:30PM Desired Candidate Profile:- Min qualification-HSC 15,000 to 30,000 in hand (Salary will be closed on the basis of the candidates skillset and previous package) How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Ashwini :- 9923656681

TOC (Transportation Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals - Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. - Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities - Bachelor s degree - 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams - Proficiency in Advanced Excel (pivot tables, vlookups) - Demonstrated ability to work in a team in a very dynamic environment - Logistics background and lean/six sigma training is a plus - Proficient in SQL

TOC (Transportation Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals - Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. - Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities - Bachelor s degree - 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams - Proficiency in Advanced Excel (pivot tables, vlookups) - Demonstrated ability to work in a team in a very dynamic environment - Logistics background and lean/six sigma training is a plus - Proficient in SQL

* Requirement- IDFC Cross Sales Voice Process Need - Average Communication Salary upto - 20k Freshers can apply Min qualification- HSC * Work Location: Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra- 400708 * Rounds of Interviews:- HR round Operations round * How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Sayali Mob No:- 9158043197

- URGENT OPENING FOR DC (DEBIT CARD) UPGRADE PROCESS - SUNDAY FIXED OFF - AMAZING INCENTIVES - QUALIFICATION- 12th PASS - Salary - UPTO 21K IN-HAND - Timing - 10-7 - Note:- GOOD Communication Required Candidate profile Min qualification- HSC For more details (Call/WhatsApp) HR Asiya :- 7796426971 Perks and benefits Incentives and growth opportunities.

About the Role: Were seeking a customer-focused, detail-oriented International Customer Service Representative to join our dynamic e-commerce team. In this role, youll support our global customer base by providing timely, accurate, and empathetic assistance via email, chat, and phone. You'll play a key part in maintaining high customer satisfaction and ensuring smooth order processing across multiple markets. Key Responsibilities: Handle customer inquiries, complaints, and returns across international markets Provide support through various channels (email, live chat, social media, and calls) Collaborate with logistics and warehouse teams to resolve order and delivery issues Maintain accurate records of interactions and follow up to ensure resolution Identify and report recurring issues to improve service quality Qualifications: 0-5 years experience in customer service Excellent verbal and written communication in English Comfortable working in fast-paced, multicultural environment

Application Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our extremely capable team of India-based colleagues strive to make the impossible happen for our inbound and outbound travelers within this big and diverse market. ACC is providing varied services under Community Support thereby providing world-class customer experience to our customers. Besides this, ACC is also building deep capabilities for different verticals like Homes, Finance Technology Group, Finance Shared Services, Payments, Analytics, etc. The difference you will make: This individual will focus on global markets (primarily APAC and may be asked to contribute to other markets too), providing valuable insights into payment market trends, customer behaviors and competitor activities, help define and implement payments regional strategy, including identification of growth and customer experience opportunities, and acting as a market SME and liaison between the Airbnb business and Airbnb Payments. Success in this role will require collaboration and influencing all levels of the Payments and cross-functional organizations, travel, and attending payments/business forums-events. A typical day: Market Intelligence Performance Dashboards. Partner with our data analytics and cross-functional teams to implement (leverage internal market level dashboards to understand and monitor current status of key metrics. Research. Gather market intelligence through direct and independent research. Emerging Trends. Stay abreast of emerging trends through publicly available sources and by attending payment and travel industry forums Payments regional strategy & opportunities Market strategy. Define and implement market-level strategies in support of business and Payments priorities and in consultation with the local business teams and cross functional Payment teams. Opportunities. Identify and prioritize in-market payment opportunities to materialize the strategy by leveraging in-market intelligence. Execution. Support materialization of opportunities, directly in early stages and indirectly as opportunities progress through their lifecycle. Operations Cross functional SMEs. Identify business and payments SMEs across key functions, who will focus on market success from a payments lens. Organizational Alignment. Establish an operating rhythm that streamlines current engagement model, demystifies organizational complexities and better connects and aligns the payments and business teams for strategy, planning, key metrics, etc. Build Knowledge & Consult. Become the connecting tissue with markets and experts in payments capabilities and roadmap as well as the business s strategies and priorities. Enable teams through payments and market expertise. Support global / regional initiatives landing in the market, specifically focusing on strategy for definition, evolution, etc. Incidents / Issues: Support remediation of incidents / issues affecting the region and drive remediation with urgency and ownership. Legal / Regulatory Updates: Stay up to date on legal risks that may affect the region from a payments perspective. Performance Monitoring: Monitor key payment metrics and proactively elevate variances. Your expertise: BS/BA degree in business or technical field. Min 10-18 years of combined experience across consulting, strategy, and payments. Experience in the payments industry is required, ideally from a network or merchant perspective. Experience in consulting is required, specifically on proposing market level strategies that incorporate market research, business and payments data, and company goals. Must have understanding of the payments landscape in at least one of the following regions APAC and/or EMEA; while also being able to build up knowledge in new markets/regions. Proven excellence in critical thinking, communication, presentation, storytelling and interpersonal skills across different levels of the organization. Prior experience in the Travel industry is a plus. Strong program management skills, able to handle multiple concurrent programs with limited control over resources. Work independently in fast-paced and complex environments. Proven ability to work cross-functionally, lead strategic and tactical execution within a large functional organization, and enable collaboration (including productive friction), transparency, and accountability across teams. Strong understanding of software product development processes and methodologies. Deep knowledge and experience using collaborative project management tools and processes (e.g. JIRA, Asana, AirTable Smartsheets, Google docs, scrum, agile). Passion to work on unstructured business problems to help drive & influence change. Convert complex information, including internal/external business challenges, to compelling business recommendations and best practices to improve products, processes or services. Use sophisticated analytical thought to exercise judgment and identify innovative solutions. Act as an advisor to leadership. Consistently demonstrate core values and belonging behaviors. Ability to independently lead payments market research using proprietary, open-source, and third-party sources. Hybrid Work Requirements & Expectations: To support productivity and maintain a professional hybrid work environment, employees are expected to adhere to the following: Workspace : A dedicated, quiet, and private workspace free from interruptions and external noise Internet Connectivity : During the working hours, maintain a minimum and consistent internet speed of 10 Mbps on your official devices to ensure reliability for work-related tasks, including calls and virtual meetings Professionalism: Employees must remain fully engaged, respectful, and maintain a professional presence during virtual meetings, with video participation required unless otherwise approved. Confidentiality & Security: Employees are responsible for protecting Airbnb s Intellectual Property and Confidential Information. Work-related activities, including calls and meetings, must not be conducted in public places, while traveling, or in any setting that may compromise confidentiality or work quality. Our Commitment To Inclusion & Belonging: Offices: Gurugram, India

4R Investments Pvt. Ltd. is looking for Telecaller to join our dynamic team and embark on a rewarding career journey. A telecaller is a customer service representative who contacts customers over the telephone A typical job description for a telecaller includes the following responsibilities:1 Make outbound calls to customers to promote products and services, or follow up on recent purchases 2 Respond to customer inquiries and provide information about products and services 3 Resolve customer complaints and provide appropriate solutions 4 Keep records of all customer interactions and transactions, updating customer information in a database as necessary 5 Meet and exceed sales and customer satisfaction targets 6 Continuously improve product and service knowledge to provide accurate information to customers 7 Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings 8 Follow all company policies and procedures, including those related to confidentiality and data security 9 Participate in training and development opportunities to improve skills and knowledge Adhere to schedules and work efficiently under pressure to meet deadlines

There is the great chance to start your career with an "IT Software Development" company. Note - It is NOT a call center or BPO . It is a software development organization which will give a wings to your career. Vinove Software Ltd. , Noida (Sec. 129) - https://www.vinove.com/ We are looking Freshers (0 to 1 years) and we'll trained them for IT Software Ltd. Skills: #1. Good English Communication (Verbal & Written). #2. Good Learning Attitude. #3. Understanding of IT Sales & Marketing What Vinove will offer you. #1. A world class infrastructure & environment. #2. Training by highly experienced professionals. #3. Experience to work with IT professionals. #4. Shuttle Service - Pick & Drop at "Okhla Bird Sanctuary" metro station. #5. Salary hike after 6 months training. Interested candidate apply - jyotsna.mishra@vinove.com Vinove Software Ltd. 11th Floor, Max Square, Noida-Greater Noida Expy, Sector 129, Noida, Uttar Pradesh 201304. Regards, Team HR Vinove Software Ltd.

(USA Process) The Sales Consultant (Outbound Process) is responsible for handling calls transferred from the Telemarketing (TM) team, engaging with qualified clients, and selling our services, including managing agreement signings. This role involves making outbound telemarketing calls using both dialer and manual resources, following pre-arranged scripting, and meeting sales targets. The ideal candidate will have extensive experience in outbound sales, specifically in the US market, and possess excellent communication skills. Key Responsibilities: Handle calls transferred by the Telemarketing (TM) team. Engage with and qualify clients to sell services, managing the entire sales process including agreement signings. Make outbound telemarketing calls using both dialer and manual resources. Sales Process Adherence: Use pre-arranged scripting to conduct calls, ensuring adherence to filters and criteria. Follow the sales process diligently to achieve high conversion rates. Client Interaction and Follow-up: Build and maintain strong relationships with clients. Provide exceptional customer service and follow up with clients as necessary to ensure satisfaction. Performance and Reporting: Meet or exceed monthly sales targets and performance metrics. Prepare and submit regular reports on sales activities and results. Immediate joiners are highly recommended for international sales and US Sales. Interested candidates may share their CVs directly via WhatsApp at 8765102202 or 7860803564. Best regards! Team HR Sales Executive (International) Work from office Up to 45k 7:00 PM IST to 4:30 AM IST 5 Days Mon-Fri Both Side Cab Minimum 2 Years experience in US Sales 12th or above Incentives + Annual Bonus Incentives + Annual Bonus + Medical benefits.

Retail Expansion ExecutiveWill be the main contact for the specific retail store to oversee safety procedures nbsp; for the building and direct individuals to complete the store. nbsp; Site Management Supervision : nbsp; Report to the site before vendors and labor arrive and stay until tasks are completed for the day. nbsp; Oversee daily site activities, referring to project plans, and ensure vendor tasks align with project nbsp; specifications. nbsp; Conduct regular inspections of site operations and monitor labor activities to ensure smooth workflow. 2. Cost Estimation Budgeting nbsp; Develop cost estimates for materials, labor, and equipment as required, and submit them for manager nbsp; approval. nbsp; Issue Resolution Maintenance nbsp; Initiate immediate rectifications for civil, electrical, or any other issues as needed. Maintain labor attendance records, asset registers, and vendor records for audits and payments. nbsp; Coordination Supply Management nbsp; Collaborate with vendors to ensure timely delivery of all consumables and supplies required for the nbsp; retail site. nbsp; Ensure all incidents or pending issues are resolved efficiently and on time. nbsp; Vendor Stakeholder Communication Coordinate with vendors, contractors, subcontractors, and managers to ensure timely and quality nbsp; project delivery. nbsp; Reporting nbsp; nbsp; Provide daily progress reports to the manager, highlighting work status, challenges, and any incidents. Skills Expertise: nbsp; Strong People Skills : Ability to manage labor and vendors effectively. Excellent Time Management : Ability to prioritize and manage multiple tasks to meet deadlines. Willingness to Travel : Available to travel to various retail sites as needed. Technical Knowledge : Working understanding of civil, electrical, POP, AC, soft furnishing, and nbsp; related technical areas. Vendor Management : Proven experience in managing vendor relationships and procurement. nbsp; Attention to Detail : Ensures accuracy and quality in all aspects of site operations. Problem-Solving Ability : Quick to initiate corrective actions when issues arise. Qualification Requirements: Bachelors degree or diploma in civil engineering, construction management, or related field nbsp; (preferred). Minimum [X] years of experience in site operations or project management, preferably in retail or nbsp; construction projects. Proficiency in project management software and MS Office. Strong communication and coordination skills.

Job Title: Senior Sales Development Representative (SDR) - North America Location: 5 days a week WFO- Gurgaon and Bangalore About Leena AI: Leena AI is a leading HR automation platform that helps enterprises streamline HR processes, enhance employee engagement, and drive productivity. We are rapidly expanding and are looking for a motivated Sales Development Representative (SDR) to join our global team and focus on the North American market. Role Overview: As a Sales Development Representative (SDR) for North America, you will play a crucial role in driving outbound sales efforts by identifying, prospecting, and generating qualified leads for our sales team. This role requires a highly motivated and goal-oriented individual who can connect with enterprise-level decision-makers across the region. Key Responsibilities: Outbound Prospecting: Identify and engage with prospects in North America through cold calls, emails, LinkedIn, and other communication channels to initiate conversations and qualify leads. Lead Qualification: Identify customer pain points, needs, and decision-making processes to generate qualified opportunities for the sales team. Market Research: Stay updated on industry trends, competitor offerings, and market conditions within the North American region. CRM Management: Accurately record and track all sales activities, leads, and opportunities in the CRM system - HubSpot. Collaboration: Work closely with Account Executives, Marketing, and Sales teams to optimize the lead handover process and improve conversion rates. Requirements: Minimum of 5 years experience as an SDR working in the North American marke t with a SAAS-based B2B Company. Excellent communication and interpersonal skills with a strong ability to engage senior executives in enterprise organizations. A goal-driven mindset with the ability to work independently and manage time efficiently. Experience with outbound prospecting strategies, including cold calling , email campaigns, and LinkedIn outreach. Familiarity with CRM software such as Salesforce, HubSpot , or similar platforms. Strong research skills and the ability to understand customer needs and pain points. What We Offer: Competitive compensation Opportunity to work in a fast-growing, global HR tech company. Continuous learning and development opportunities. Collaborative and inclusive company culture.

Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the companys policy. Making Retirement Tension-Free Salary - In addition to Statutory retirement benefits, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for 1. Implementation experience of Oracle EPM applications experience with atleast 16 - 18 years of work experience. 2. Must be well versed with HFM; EPBCS technologies. Good to know ARCS; TRCS; DRM; DRG; FCM and ePRCS. 3. Must know how EPM reports work and how advanced reports can be enabled via EPM data. 4. Should be well aware of integrations work in between EPM applications; inbound and outbound of EPM stack. 5. Should have worked as a techno-functional lead in atleast 2 end to end implementations. 6. Must have worked as per agile methodology. 7. Excellent assertive communication and leadership skills. 8. Should be able to work well with the stakeholders; collaborate and take the teams along. 9. Willingness to learn and passion to make a difference/ lead a change. 1 0. Should be aware how a vision statement is created for technologies and how strategies are aligned to achieve the defined vision. 11. Should have created technology roadmaps and strategies. You will need Refer you will be responsible section

About Drip Capital Drip Capital is a US-based fintech company revolutionizing global trade for small and medium-sized enterprises (SMEs). With a $5T+ addressable market, our mission is to enable SME growth by removing traditional financing barriers. We do this by offering fast, tech-enabled working capital and trade facilitation tools that empower exporters and importers in emerging markets. Headquartered in Palo Alto with offices across India and Mexico, we??ve supported over $7B in global trade across 10,000+ buyers and sellers. Backed by leading investors like Accel, Sequoia, Wing VC, and IFC, Drip is at the forefront of transforming how global trade flows. About the Role You will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day. Identifying and prequalify small and medium sized exporters/importers Sourcing new sales opportunities through outbound cold calls, emails, and aggressive follow-ups. Understand customer needs and requirements, route qualified opportunities, generate interest, close sales by setting up meetings, and achieve quarterly targets. Proactive at figuring out creative ways to reach out and smartly navigate your way to get in touch with decision-makers Our Checklist: A minimum of 1-2 years of inside sales/Presales experience Strong phone presence and experience dialing dozens of calls per day Effective communicator with excellent interpersonal skills and an ability to build strong relationships with partners and internal teams Ability to multi-task, prioritize, and manage time effectively Innovate and strategise to improve the conversion rate Optimize CRM processes to deliver results efficiently Application Form Apply with Linkedin Apply with Indeed First Name * Last Name Email * Phone * Resume * What is your Current CTC ? * What is your Expected CTC ? * What is your Notice Period? * Are you ok to Work From Office (5 days) a week in Mumbai? * Thanks for your time Share this opening with friends

Role: Inbound Customer support Exp: 0 - 3 yrs Must have language: Bengali/Assamese/Marathi/Hindi/Gujrati with English Salary: 2.5 LPA - 3.2 LPA Location: Bangalore Shift: 24/7 NP: Immediate Qualification: 12th Pass

Key Responsibilities: Customer Interaction: Handle incoming calls from customers promptly and professionally. Provide information about products, services, and company policies. Address customer inquiries, concerns, and complaints effectively. Issue Resolution: Troubleshoot and resolve customer issues or complaints in a timely manner. Escalate complex issues to appropriate departments for further investigation. Data Entry: Accurately and efficiently input customer information and details into the company's database. Product Knowledge: Stay informed about the company's products, services, and promotions to provide accurate information to customers. Eligibility Criteria: Proven customer service experience. Should have minimum 12 months of relevant experience Excellent communication skills, both verbal and written. Strong problem-solving and decision-making abilities. Proficiency in using call center software and computer systems. Ability to work in a fast-paced and dynamic environment. Strong attention to detail and accuracy. Interested Candidate can contact to - Contact Person- Swati Contact No. - 9108382888

Opening For Customer Service Process skillset: 100 voice Shifts: Rotational shift 2 Rotational week off Job location: Airoli Salary: Inhand 21k approx Night shift allowance upto 3k Qualification: HSC/ grad freshers can apply Age: upto 45 Rounds: HR/ svar/ ops Contact Person HR Sonali 9920799319 sonali@careerguideline.com

Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 13,000 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali : 9822197285