4314 Outbound Jobs - Page 47

Educational Bachelor of Engineering,Bachelor Of Technology (Integrated),Bachelor Of Science (Tech),MTech,MSc,MBA Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability. Good knowledge on software configuration management systems. Awareness of latest technologies and Industry trends. Logical thinking and problem solving skills along with an ability to collaborate. Understanding of the financial processes for various types of projects and the various pricing models available. Ability to assess the current processes, identify improvement areas and suggest the technology solutions. One or two industry domain knowledge. Client Interfacing skills. Project and Team management. Technical and Professional : Should have a minimum of 2 + years of experience in Implementation of different Kinaxis RapidResponse modules like Supply Planning, Forecasting and Demand Planning, ATP, Aggregate Supply Planning, Capacity Planning, Attribute Based Planning, Sales & Operations Planning. Candidates needs to have in-depth knowledge in different seeded resources like worksheets, Alerts, Metrics, scorecards, etc. In at least one of these modules. Must have knowledge of integrating Kinaxis with host ERP systems through Data Warehouses for both Inbound and Outbound Interfaces. Kinaxis RapidResponse Author certification is necessary. Contributor Certification is an added advantage. Preferred Skills: Technology-Kinaxis-Rapid Response

We are seeking a dedicated and detail-oriented Quality Assurance Analyst to support and enhance the performance of our call center operations within the US healthcare domain . The QA Analyst will monitor and evaluate calls and customer interactions to ensure high-quality service delivery, compliance with healthcare regulations (HIPAA), and alignment with organizational standards. The ideal candidate will have experience in US healthcare customer service, strong analytical skills, and a passion for improving the member and provider experience Monitor inbound and outbound calls, chat, and email interactions for accuracy, professionalism, and compliance with policies and procedures. Evaluate agent performance based on pre-defined quality standards including customer service, technical accuracy, and adherence to scripts and regulations. Provide actionable feedback and coaching recommendations to supervisors and trainers to improve agent performance. Collaborate with call center leadership to develop and refine QA scorecards and quality metrics. Ensure compliance with HIPAA, CMS guidelines, and other regulatory standards. Identify trends, recurring issues, and training opportunities based on quality evaluations and customer feedback. Assist in the development and implementation of call center best practices and continuous improvement initiatives. Maintain detailed QA records and reports; present findings to management in a clear and actionable format. Participate in calibration sessions to ensure consistency in QA scoring across evaluators. Support special audits, complaint investigations, and root cause analysis as needed Bachelor s degree or equivalent work experience in healthcare, business, or a related field. 2+ years of quality assurance or call monitoring experience in a US healthcare call center environment . Familiarity with healthcare terms, insurance processes, member eligibility, provider inquiries, and claims inquiries. Strong understanding of HIPAA compliance and healthcare privacy regulations. Experience with QA tools and call recording systems (e.g., NICE, Verint, Genesys, Five9, Calabrio). Excellent verbal and written communication skills. Detail-oriented with strong analytical and problem-solving skills. Ability to work independently and collaboratively in a fast-paced environment

The Company Overview Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon India Insurance Brokers Private Limited, licensed since 2017, is a composite insurance broker delivering insurance and reinsurance broking services to corporate clients in India. Aon India has over 500+ colleagues across nine locations in India. Website: https: / / www.aon.com / apac / india / default.jsp Roles & Responsibilities: We are currently seeking an experienced M&A Professional to join our dynamic Transaction Advisory Services team, with a specific focus on the Warranty & Indemnity & Tax Liability Insurance product. This role is integral to our industry-leading team, where you will be empowered to deliver innovative and effective solutions for our clients within our M&A and Transaction Services business group under Commercial Risk Solutions. Transactional Solutions - Tax professional preferably from Big4 In our M&A tax team, you are encouraged to have strong working knowledge to be able to contribute to the following areas: Advise on restructuring which may involve Merger, Demerger, Capital Reduction, business / asset transfer etc. Advise in pre and post-merger integration of tax positions. Performing research and analysis of transaction tax related laws (such as domestic and international tax, corporate laws, FEMA, DTAA etc.) on inbound and outbound deals Brief knowledge of handling transaction tax and regulatory filings and compliances such as deposit of withholding taxes etc. Assisting in Preparing training presentation on recent tax and regulatory developments. Advise on possible options available for clients from tax insurance perspective. Analyse multifaceted bye-laws and regulations for instance, Indian and foreign tax laws, exchange control regulations, corporate law etc Be actively involved in deals from an end-to-end transaction support perspective. Qualifications CAs or equivalent experience with experience of up to 8 years in M&A-Tax - preferably Big4, Tier 1 law firm. Effective communication and presentation skills. Great teammate. Excellent interpersonal and networking skills. Relevant work on PE and fund transactions Education - 4-8 years of experience 2563639

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role ? Put enterprise thinking first, connect the role s agenda to enterprise priorities and balance the needs of customers & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing processes. Demonstrate learning agility, make decisions quickly and with the highest level of integrity. Should possess strong analytical and problem solving skills and a tremendous will to win Strong relationship building, management and influencing skills Exceptional verbal, written, and interpersonal communication skills Minimum Qualifications: Graduates/Under graduates with 1-10 years of International BPO calling experience Excellent Communication Skill Comfortable working in 24/7 work environment Ensure maximum recovery on Card Members accounts through Inbound/Outbound calls Analyze risk on customer accounts, making sound decisions to ensure recovery while maintaining high customer satisfaction levels Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals Preferred Qualifications: Prior Sales/Customer Service/Collection experience is an add-on.

Location: Chennai Detailed JD: Over 4+ years of experience working in Salesforce platform. Well versed in both Salesforce Classic and Lightning. Hand on exp on APIs : Rest API, SOAP service, File transfer(SFT) Good hands on exp on Visual Force Page and Data Loader , Outbound File Routing Knowledge of Sales and Service Cloud. Additional knowledge of any other SF clouds will also be advantageous. Should have good understanding on Profiles, Permission Sets, Public Groups, Sharing Settings and Sharing Rules. Proficient with Salesforces Apex Classes, Triggers and Batch jobs. Proficient with SOQL and SOSL statements. Good understanding of functional mapping of salesforce objects - Account/Contact/Opportunity etc. Collaborate with business analysts, developers, and stakeholders to address production issues/bugs. Identify and track production bugs using JIRA/ITSM, collaborating with developers for prompt resolution. Excellent written and verbal communication skills and Strong analytical and problem-solving abilities. Our Offering: Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment. Wellbeing programs & work-life balance - integration and passion sharing events. Attractive Salary and Company Initiative Benefits. Courses and conferences. Attractive Salary. Hybrid work culture. Lets Grow Together

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The position is responsible for providing quality and timely completion of Merchant requests related to Banking Updates/Maintenance on existing merchant accounts/New Account set-ups, payments research and account reconciliation Requires the handling of outbound and inbound calls to and/or from Financial Institutions, Merchants, and internal customers. Provide service & support to Merchants, Processors, MS TSC, Banking, SRG/KOAT, Contract Review, Submissions, ESSU, CMS, Acquisition, Network Development, Risk Management, and Welcome Acceptance Review, analyze, and process merchant requests from the simple to the complex Review, understand, and apply information from business and legal documents, i.e., Articles of Inc., Business license, Guarantee Agreements, IRS documents, AMEX Terms and Conditions, Policies and procedures and PAD Agreements in order to fulfill critical maintenance requests. Ensure timely execution of cases and following strict deadlines for enhanced merchant experience Strong analytical and collaboration skills Excellent written and verbal communication skills Demonstrates ability to be self-directed with excellent follow through Customer focused with a high level of urgency; role model for delivering Extraordinary Customer Care Able to interact professionally with all levels of clients Ability to manage multiple tasks simultaneously Working knowledge of MS Office products, i.e. Excel, Word, PowerPoint etc. Minimum and preferred Qualifications Graduates Excellent verbal and written communication skills Ability to evaluate Merchant information High result orientation Ability to take independent decision & meet stringent deadlines Demonstrated dependability

TOC (Transportation Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities Experience with Excel Experience with SQL SQL Excel

Responsibility & Duties Understand customer requirements and accurately fill in details in the CRM system Follow up on service requests to ensure timely resolution Present collected data and insights to management for review Answer inbound and outbound calls professionally Provide information about products and services Take or cancel orders and obtain details of complaints Maintain detailed records of customer interactions and transactions, including enquiries, complaints, comments, and actions taken Process orders, forms, and applications efficiently Ensure timely follow-ups on customer requests to guarantee satisfaction Refer unresolved customer grievances or special requests to appropriate departments for further investigation Job Requirements: Job Type: Full-time, Regular / Permanent Preferred Candidate: Female Schedule: Day shift Location: Noida - 201301, Uttar Pradesh Must be able to reliably commute or plan to relocate before starting the job Education: Higher Secondary (12th Pass) - Preferred Language : Hindi - Preferred English - Preferred Salary : 8000.00 - 16000.00 per month Job Types: Full-time, Regular / Permanent Kindly send your resume: [email protected] www.lifeasyinterior.com

Inside Sales Specialist/Senior Inside Sales Specialist 2-5 Hyderabad Full-Time Tezo is a new generation Digital & AI solutions provider, with a history of creating remarkable outcomes for our customers. We bring exceptional experiences using cutting-edge analytics, data proficiency, technology, and digital excellence. Roles & Responsibilities: Understand Tezo offerings clearly in order to effectively communicate with prospects. Know and understand the assigned territory. Validate and Manage assigned Target Accounts on CRM. Effective Prospecting (via cold calling, outbound calls, emailing, and networking). Tailor pitch according to account/contact profile and effectively engage a prospect (at various stages of sales cycle cold call/follow-up). Good Knowledge of tools like LinkedIn Sales Navigator, ZoomInfo & other tools. Qualify by BANT (Budget Authority Need & Time). Working with internal teams to get SOW/Proposals in line with client discussions Negotiation/Closure. Work closely with Sales Manager and support in engaging with Key Accounts by qualifying prospects and drive new opportunities. Strives to meet or exceed Lead targets on a daily, weekly, monthly, and quarterly basis. Qualification: Postgraduate (MBA) in Marketing. 2 - 5 years experience in IT Services Sales in the USA. Excellent communication skills (especially engaging customers over the phone and email). Organized, disciplined, and a Hunter by choice. Key Skills: - Business Development, Inside Sales, International Sales, and Sales.

Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately. What Youll Do: Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately. Help customers with complaints and questions, give customers information about products and services Ensure to deliver BGO and client metrics and expectations on a regular basis. Ensure customer satisfaction and provide professional customer support Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer s account information Champion company core values and other company programs Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Trinidad & Tobago - Minimum 3 CSEC passes English is compulsory in all locations Experience Previous experience in an Agent/Customer Service Representative is preferred but not required Certificates/Licenses There are no personal certification or licensing requirements for this job. What Were Looking For: INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

Work From Office Location - Airoli, Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested candidates can share their CVs on WhatsApp on the number below:- HR Priyanka : 7875990932

Urgent openings for LODHA Process Good English communication HSC / Graduates can apply Fresher / Experienced can apply Salary 17k to 25k in hand, plus incentives shift timings:- 9:30am to 6:30pm 2 rounds of interview Required Candidate profile To Schedule Your Interview: Call or Send your CV via WhatsApp Contact: HR Sakshi Mobile:- 84325 37262 Perks and benefits competitive salary with attractive incentives !

Key Responsibilities: Lead Generation: Acquire leads through referrals from existing members. Perform daily referral generation calls. Selling: Generate phone sales using provided lead sources. Follow the AIDA sales script for each call. Obtain referrals during each sales call. Celebrate daily renewal sales within the team. Renewals (If applicable): Follow the renewal script for renewal calls. Obtain referrals during renewal calls. Update renewal member information on renewal sales forms. Maintain renewal statistics for each renewal call. Contact renewals as per the renewal policy. Administration: Document sales at the end of each call. Place all sales documents in the designated area for the Administration officer. Other Functions: Participate in team projects. Adhere to all Accor plus T&C and sales policies. Key Interactions Internal: Program Leaders and team members. T&C for related queries and grievances. External: Customers for sales, renewals, and courtesy calls. Knowledge and Experience: Minimum 1 year of experience in outbound sales, preferably from the hotel industry or an international call centre. Computer literacy. Strong verbal and written communication skills. Fluent in English. Networking and relationship-building skills. Competencies: Good interpersonal skills with the ability to communicate with all types of customers. Service-oriented with attention to detail. Strong team working skills and the ability to contribute effectively to a team. Lateral thinking, persistence, and persuasive/influencing skills. Innovative and consultative. Positive, flexible, and enthusiastic. Ability to work to deadlines. Programs and Shifts: Australia Program: 2 positions Shift: 5 AM - 2:30 PM NZ Program: 2 positions 5am to 2:30pm

Required Qualifications: CRM Marketing Module PO Minimum 5 years of experience in Microsoft Dynamics CRM Marketing/Customer Insights (must to have), Sales (good to have) and Customer Service (good to have) Strong understanding of Outbound and Real-time Marketing methods Experience in Marketing Execution process - Customer Segments, Customer Journeys, Marketing Emails, Subscription Lists Experience with Event Management process Event Creation, Event Registration, Events Worklist Experience with Internet Marketing Creating Marketing Pages, Marketing Forms, Marketing websites Experience with Lead Generation and Scoring models Good to have integration experience with third party marketing solution provides and LinkedIn Lead Generation process Strong experience and good understanding of creating Marketing Templates Good to have experience in transitioning from Outbound to Real time marketing Experience in Communication and Training Experience in Data Analytics to generate Dashboards and Reporting Experience in creating Power BI reports. Experience with Microsoft 365 Copilot Deliverables and Tasks: 1. Collaborating with stakeholders to establish a product vision that aligns with business objectives. 2. Securing stakeholder buy-in for major decisions and strategies, and providing clear instructions and deliverables to developers. 3. Designing the product roadmap to outline the vision, priorities, and direction for the product offering over time. 4. Partnering with business stakeholders to facilitate workshops, lead discovery sessions, and understand business requirements, offering recommendations for meeting these requirements with the proposed product. 5. Assisting clients in envisioning potential business solutions using Dynamics CRM. 6. Prepare functional requirements document, test case document for new projects. 7. Accountable for functional testing and documentation of results for all new projects change requests BAU items. 8. Create Product Backlog items by and collaborating closely with the development team to transform business requirements into user stories in Azure Devops. 9. Liase with the development team to ensure the product roadmap is delivered on time. 10. Conduct monthly catch-up calls with the Functional Manager to assess the status of module processes and ensure thorough review before implementation. 11. Prepare training guides to educate the users with the functionality of the application Digital Team App Management in CRM. 12. Create and maintain the Digital App in CRM. 13. Creating and sending campaigns, newsletters for Digital Team. 14. Create Dashboards and reports in CRM for Digital Team. 15. Work closely with the Head of Change management in order to define the action plan required for a successful rollout : communication, training, monitoring, data migration. 16. Contribute towards the stability of the application by inspecting and evaluating product progress and gathering feedback at each iteration and adapts the product backlog based on that feedback. 17. Conducting user training sessions to enhance user confidence in using the system and promoting user adoption by ensuring adherence to best practices.

Required Qualifications: CRM Marketing Module PO Minimum 5 years of experience in Microsoft Dynamics CRM Marketing/Customer Insights (must to have), Sales (good to have) and Customer Service (good to have) Strong understanding of Outbound and Real-time Marketing methods Experience in Marketing Execution process - Customer Segments, Customer Journeys, Marketing Emails, Subscription Lists Experience with Event Management process Event Creation, Event Registration, Events Worklist Experience with Internet Marketing Creating Marketing Pages, Marketing Forms, Marketing websites Experience with Lead Generation and Scoring models Good to have integration experience with third party marketing solution provides and LinkedIn Lead Generation process Strong experience and good understanding of creating Marketing Templates Good to have experience in transitioning from Outbound to Real time marketing Experience in Communication and Training Experience in Data Analytics to generate Dashboards and Reporting Experience in creating Power BI reports. Experience with Microsoft 365 Copilot Deliverables and Tasks: 1. Collaborating with stakeholders to establish a product vision that aligns with business objectives. 2. Securing stakeholder buy-in for major decisions and strategies, and providing clear instructions and deliverables to developers. 3. Designing the product roadmap to outline the vision, priorities, and direction for the product offering over time. 4. Partnering with business stakeholders to facilitate workshops, lead discovery sessions, and understand business requirements, offering recommendations for meeting these requirements with the proposed product. 5. Assisting clients in envisioning potential business solutions using Dynamics CRM. 6. Prepare functional requirements document, test case document for new projects. 7. Accountable for functional testing and documentation of results for all new projects change requests BAU items. 8. Create Product Backlog items by and collaborating closely with the development team to transform business requirements into user stories in Azure Devops. 9. Liase with the development team to ensure the product roadmap is delivered on time. 10. Conduct monthly catch-up calls with the Functional Manager to assess the status of module processes and ensure thorough review before implementation. 11. Prepare training guides to educate the users with the functionality of the application Digital Team App Management in CRM. 12. Create and maintain the Digital App in CRM. 13. Creating and sending campaigns, newsletters for Digital Team. 14. Create Dashboards and reports in CRM for Digital Team. 15. Work closely with the Head of Change management in order to define the action plan required for a successful rollout : communication, training, monitoring, data migration. 16. Contribute towards the stability of the application by inspecting and evaluating product progress and gathering feedback at each iteration and adapts the product backlog based on that feedback. 17. Conducting user training sessions to enhance user confidence in using the system and promoting user adoption by ensuring adherence to best practices.

Urgent Vacancy Outbound Voice Process, Telesales, Outbound Sales Designation : Executive & Sr. Executive (Inbound And Outbound Voice Process) Qualification : HSC or Any graduate / Under graduate Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 12,500 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office To schedule your interview Call or send your CV through WhatsApp/ mail (number mentioned below)- HR Pratiksha:- 8698488197 Mail id:- pratiksha.shirtode@credicus.co

We are Hiring for Experience Tele callers for a Travel and Tourism Company Located in Bangalore Qualification: Any degree with good communication skills and computer Knowledge Mode of work: work from office Mode of interview: in person Key Responsibilities: Outbound Calling: Make outbound calls to potential customers to generate leads and set appointments. Lead Generation: Identify and qualify sales opportunities through cold calling and follow-up calls. Customer Engagement: Engage with customers to understand their needs, provide information about products/services, and address any questions or concerns. Database Management: Maintain and update customer information in the CRM system accurately.

Senior Executive Operations Day shift & 24/7 shift Candidate needs to handle Queries Requests & Complaints the goal is to achieve superior customer engagement Semi voice & nonvoice process salary upto 35000 Regards priya 80810 73001

Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guideline salary upto 25000 Keeping a Record of the Customers Call @ 9651923395 Alveena

**"Apply Once, Access the Best Call Center Jobs in Bangalore through JobShop!"** - Why limit yourself to one job opportunity? With JobShop, you can apply once and access call center roles from multiple leading companies in Bangalore. We partner with the best to offer competitive pay, excellent benefits, and career advancement for freshers and experienced professionals alike. - Start a fulfilling career in BPO with Indias largest recruitment network for call centers. Apply now and step into a brighter future! Job: International Technical Support Location: Bangalore Salary: Up to 6.2 LPA + incentives Shift: US / UK & Day Shifts Experience: Minimum 6 months in international voice process, international sales, or client servicing Qualification: Graduate or undergraduate Communication: Good English skills required Job Duties: Help customers by understanding and solving their problems Manage customer expectations and conflicts Communicate clearly with customers and team Make decisions quickly to help customers Organize work to finish tasks on time Requirements: Good verbal and written communication Flexible to work in rotational shifts At least 6 months experience in an international voice process For More Details Call HR Neha-7975182408 or 9964080000 or visit jobshop.ai to explore other open positions with us

About the TeamCome join a talented, energetic, and innovative group, managing a support team chartered to provide support services to the UKG Ready customer base. Oversee support resources in providing exceptional customer product support and resolution in a fast paced, high-volume environment. Manage dynamics of the daily operation by driving enhancements within the support center, aligning resources, projects, and training to ensure customer satisfaction. About the RoleThe Product Support Representative role involves fostering strong relationships with customers primarily through service requests and Salesforce connectivity. This position is expected to deliver high quality support to our UKG Ready customers, while utilizing outstanding customer service skills and techniques that promote customer satisfaction and retention. This position will provide end user support for the UKG Ready Time and Labor, Human Resources, and Payroll modules. This role requires sharp analysis, problem-determination, and troubleshooting skills. Primary/Essential Duties and Key Responsibilities Work as a first point of contact for a team servicing customers with the use and usability of our UKG Ready application. Provide product support, which may also include outbound call backs, e-mails, and internal support tickets. Acquire and expand knowledge of product offerings, support policies, and methods of support delivery. Provide excellent customer service skills with a proactive approach for customer satisfaction. Develop strong relationships with internal partners and communicate with people at all levels of the organization via multiple communication platforms. Use product knowledge and experience to resolve difficult queries submitted by end-users while making use of problem-solving abilities. Maintain the "Partners for Life" model by providing white-glove support. Work effectively within a fast-paced environment with a high degree of success Acquire and maintain knowledge of product related changes and current department policies and procedures Leverage various technologies and multiple screens efficiently. Attend internal and external department training sessions as required Qualifications Proficient in English, encompassing writing, speaking, and comprehension Ability to multi-task in order to complete tasks and achieve goals in a fast-paced and metrics-driven environment 1-3 years customer service experience Experience with US Payroll/Time and Labor/HR Demonstrate strong technical troubleshooting skills by breaking down the expected versus actual results, reproducing the issue, researching, and verifying the solution Confidence and strong leadership abilities Strong verbal and written communication skills with demonstrated ability to communicate effectively Ability to set and manage customer expectations Effective collaboration and time management skills Ability to multitask; can prioritize and juggle many tasks or projects at once Experience in handling difficult or sensitive situations in a professional, timely, and thorough manner Highly motivated and team oriented Open to working in EST time zones Education and Certifications Bachelor’s degree requiredBCom, BA, BSc. Proficient in Microsoft Suite Applications, including Outlook, Teams, Excel, & Word Certification in the Payroll/HR industry a plus

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher Upto :- 11000 To 14000 + unlimited incentives Salary Experience Upto :- 14000 to 16000 + unlimited incentives. Rotational Week Off Rounds of interview : HR, Ops. Preferred candidate profile HSC is mandate Were Hiring! Looking to take the next step in your career? Dont miss this opportunity! To schedule your interview: Call or send your updated CV via WhatsApp to: HR Dhanshree :- 9765799435

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! - Freshers and experienced candidates welcome. Job Details: 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR John- 6362028414 or 9964080000 or visit jobshop.ai to explore other open positions with us 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR John- 6362028414 or 9964080000 or visit jobshop.ai to explore other open positions with us 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR John- 6362028414 or 9964080000 or visit jobshop.ai to explore other open positions with us 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR John- 6362028414 or 9964080000 or visit jobshop.ai to explore other open positions with us Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Order Management Team Lead Pune 5-10 Yrs(2 yrs on ppr as TL)---Mandate Graduate 11 LPA 4+ Yrs exp in Order Management, order fulfillment renewal, quotation Immediate to 15 Days Joiner Excellent communication Drop CV's Karishma.imaginators@gmail.com Required Candidate profile 4+ Year exp for Order Management/renewal, quotation End to End order management Order taking, Order tracking, Order fulfillment BPO environment Retail/CPG ERP systems SAP Order Amendments

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice, International Semi Voice & Social Media Escalation. Please Call Muskan On-9380964680 / 9964080000 Job Discription Company- First Source 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift For More Details Call HR Muskan On-9380964680 / 9964080000 or visit jobshop.ai to explore other open positions with us