4314 Outbound Jobs - Page 43

About the Role We are seeking a Growth Marketer with a strong focus on direct sales funnels and agency partnerships to drive acquisition, revenue, and brand visibility. You will play a key role in identifying opportunities, building scalable strategies, and executing campaigns that drive measurable business growth. Key Responsibilities Develop and execute end-to-end growth strategies targeting direct customers and agency partners. Create and optimize sales funnels for lead generation, nurturing, and conversion. Build and manage partnerships with digital agencies, resellers, and affiliate networks. Collaborate with the sales team to align marketing campaigns with sales goals. Use data-driven insights to optimize performance across all channels (email, paid ads, partnerships, landing pages). Track KPIs (CAC, LTV, ROAS, conversion rates) and report on growth performance. Manage outbound and inbound lead generation tools like Apollo.io, LinkedIn Sales Navigator, and email outreach platforms. Organize and promote webinars, product demos, and co-branded campaigns with agency partners. Required Skills 2-5 years of experience in growth marketing or demand generation roles. Proven experience in B2B lead generation, agency partnerships, or sales enablement. Strong knowledge of CRM and marketing automation tools (e.g., HubSpot, Zoho, Mailchimp). Proficiency in LinkedIn Sales Navigator, Apollo.io, Clay, or similar platforms. Hands-on experience with direct response campaigns across digital channels (Google, LinkedIn, Meta). Excellent communication, negotiation, and relationship-building skills.

Roles and Responsibilities: Ability to work on 20-30 leads per day and move them to different stages of the sales funnel post having a sales call with a client. Product Demonstration: Assist in providing demos and product understanding to the merchants. Recommend appropriate solutions to the clients and make them understand the technical aspect of the SaaS product. Probing and understanding the business use case of the merchant to provide customized solutions accordingly. Negotiating the appropriate price of the products. Merchant Engagement: Proactively engage with customers to understand their needs, address concerns, and identify opportunities for upselling or cross-selling additional services or features. Collaborate with cross-functional teams to address customer concerns and enhance the product offering. Should be able to work with Ops, Marketing, Product and finance for day to day operations. Mandatory Qualifications: Experience: 2-5 years of experience in outbound/inbound sales roles, account management, or a related role with B2B firms - SaaS/fintech/banking experience preferred but not mandatory Product focussed sales experience Strong interpersonal skills and ability to take a consultative approach with clients to sell RazorpayX Business Banking solutions Analytical Skills: Proficient in data analysis and interpretation, with the ability to derive actionable insights from customer data and metrics. Relevant experience in the Saas/Fintech/Banking Industry would be a plus Must have experience in B2B Sales Comfortable working across multiple departments in a deadline-driven environment. Active team player, self-starter, and multitasker who can quickly adjust priorities. Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and business needs.

for Trans Ops Specialist NOC INDIA NOC (Network Operations Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Within NOC s umbrella, resides a fast-growing Last Mile support function AMZL CO (Amazon Logistics Central Operations). AMZL CO is a team focused on driving higher quality at lower cost through standard work leveraging central management of the network. Central Operations (CO) supports daily planning and execution functions that impact Delivery Station (DS) operations across the AMZL , AMXL , SSD network. CO aims to bring efficiencies to processes through standardization, programmatic interventions and automations that improve planning, scheduling and routing efficiencies, reduce cost and free up time for station operators to focus on operational work. We cover the following functional areas with global parity: (i) Central Allocation removes operator judgement on channel allocation. , (ii) Centralized Routing and Scheduling (CRS) executes block scheduling (1 week ahead, D-1 block release) and route planning (D-day) of on-road capacity centrally, (iii) CO Systems Management (COSM) performs station jurisdiction and sector configurations via JAS (Jurisdiction Authority Service), and handles sort & route planning configurations, (iv) Driver Support (CO DS) aims to streamline the delivery process for DSPs and drivers by coordinating rescues through global tools Rescue Planner (RP) & Mission Control (MC) and, (v) providing channel support for DSP, Flex and Hub DP along with account and payment management WST entry validation, invoicing and weather incentives. CO team embarked on the journey of becoming operations execution partner of NA and EU COs in Jun 21 with an immediate objective of leveraging people cost benefits through targeted offshoring and in the long term, standardizing AMZL CO processes and technology in NA and EU and RoW (Rest of World) countries to establish worldwide parity, providing a platform for knowledge sharing and building a hybrid structure for local innovation and speed to market while optimizing gearing ratios and cost structures. We named the broader program MARCOPOLO. Marcopolo Vision: NOC s vision is to build a global Center of Excellence by being the prime provider of Last Mile Central Operations (CO) execution services to NA, EU and RoW marketplaces in next 3 years. This org will 1) provide 24x7 coverage to all geographies, 2) leverage centralization at scale to optimize HC through improved Operator Utilization by unlocking synergies across time zones, 3) ensure at par or better SLA and quality by closely monitoring audit performance, 4) enable operational parity and standardization across workstreams and geographies, 5) leverage in-house automation team to automate manual execution, 6) work closely with in-country program and operations teams to provide inputs on large scale process improvement programs including hands-off-the-wheel automations, 7) support global expansion and standardization, leverage learnings and best practices across geographies and 8) facilitate joint OP request submission exercises to product and tech teams by incorporating use cases across geographies. Purview of a Trans Ops Specialist A Trans Ops Specialist at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. We are open to hiring candidates to work out of Hyderabad and willing to come to office all 5 working days of the week BASIC QUALIFICATIONS Bachelors degree in a quantitative/technical field such as computer science, engineering, statistics Experience with Excel PREFERRED QUALIFICATIONS Experience with SQL, PYTHON Experience with Excel Excel Python SQL Java Script

Location: Chennai Detailed JD: Over 4+ years of experience working in Salesforce platform. Well versed in both Salesforce Classic and Lightning. Hand on exp on APIs : Rest API, SOAP service, File transfer(SFT) Good hands on exp on Visual Force Page and Data Loader , Outbound File Routing Knowledge of Sales and Service Cloud. Additional knowledge of any other SF clouds will also be advantageous. Should have good understanding on Profiles, Permission Sets, Public Groups, Sharing Settings and Sharing Rules. Proficient with Salesforces Apex Classes, Triggers and Batch jobs. Proficient with SOQL and SOSL statements. Good understanding of functional mapping of salesforce objects - Account/Contact/Opportunity etc. Collaborate with business analysts, developers, and stakeholders to address production issues/bugs. Identify and track production bugs using JIRA/ITSM, collaborating with developers for prompt resolution. Excellent written and verbal communication skills and Strong analytical and problem-solving abilities. Our Offering: Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment. Wellbeing programs & work-life balance - integration and passion sharing events. Attractive Salary and Company Initiative Benefits. Courses and conferences. Attractive Salary. Hybrid work culture. Lets Grow Together

Education Counselor Distance Learning Make 6080 cold calls daily to generate leads and follow up on inquiries. Counsel students and parents via phone to understand their educational needs and recommend suitable programs. Convert inquiries into admissions and meet monthly enrollment targets. Guide students through course selection, application procedures, and documentation. Ensure timely follow-up and support throughout the admission process. Maintain accurate call records and update CRM daily. Coordinate effectively with management and report performance regularly. Let me know if you want a version tailored for a resume, job posting, or LinkedIn. To schedule your interview Call or send your CV through WhatsApp/ mail (number mentioned below)- HR Dhanashri : 7796426785

Job Summary: The Warehouse Executive is responsible for overseeing and managing day-to-day operations within the warehouse. This includes managing the receipt, storage, and dispatch of goods, maintaining inventory levels, ensuring the safety of the workplace, and ensuring compliance with organizational policies and procedures. Key Responsibilities: Inventory Management: Maintain accurate inventory records by performing regular stock checks. Ensure proper storage of goods based on quality and safety standards. Coordinate with procurement and sales teams to track stock movement and demand. Update and monitor inventory in the warehouse management system (WMS). Receiving and Dispatching Goods: Ensure accurate receipt of goods, checking for quality and quantity. Oversee loading and unloading operations, ensuring all items are handled correctly and securely. Prepare goods for dispatch, ensuring the correct products are sent to customers on time. Warehouse Operations: Supervise and coordinate the daily operations of the warehouse staff. Ensure the warehouse is organized and cleaned regularly to maintain a safe working environment. Maintain proper documentation and labeling of goods. Safety and Compliance: Ensure all warehouse operations comply with safety standards and guidelines. Conduct safety inspections regularly and manage corrective actions. Ensure warehouse equipment (e.g., forklifts, conveyors) is maintained in proper working condition. Team Coordination and Supervision: Oversee and guide the warehouse team, ensuring high levels of productivity. Provide training and development for new and existing staff. Conduct performance appraisals and provide feedback. Reporting and Documentation: Maintain daily, weekly, and monthly inventory and operations reports. Report any discrepancies or issues in stock levels and assist in resolving them. Document inbound and outbound shipments, returns, and damaged goods. Customer Service: Liaise with the customer service team to ensure timely delivery of goods. Address any complaints or issues related to warehouse operations in a timely manner. Additional Tasks: Assist in the implementation of new warehouse management systems and procedures. Participate in continuous improvement initiatives for warehouse efficiency

The successful individual will work within the Growth Office team to build compelling content that represents the differentiated value offered by our practice. Understanding customers needs and identifying sales opportunities. Communicating with customers, making outbound calls to potential customers, and following up on leads. Identified cross-selling and upselling opportunities for new products and services to increase value to customers and exceed sales goals. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services via cold calling and reaching out to prospects in LinkedIn Scheduling appointments, taking notes during meetings, and following up with clients afterwards to get some opportunity. Support sales by analyzing opportunities and communicates sales collateral within their area of focus. May be brought in by partner to sell company brand to end customers. Showcase the company s strengths and highlight our brand by talking exclusively about the characteristics that make our organization unique. ISR must know how to Compose e-mail and respond to prospects Influence partners to create and maintain their company funnel. Participate in events, webinars to build a pipeline post event Support campaigns and should know how to create one Coordinating with different stakeholders, sales, and marketing team Adaptable and flexible- will we shadowing sales representative in geo time zones Key competencies Functional: Experience in MCS sales (Good to have) Previous experience in outbound calling Proficiency in CRM software such as Salesforce.com, HubSpot. Must have excellent phone and cold calling skills. Strong listening and sales communication skills. Ability to achieve targets. Exceptional customer service skills. Behavioral: Good learning skills Good listening skills Articulate in written and verbal communication skills Adaptable Resourceful Problem-solving skills

SUMMARY This is a remote position. Hiring for Tamil/Kannada speakers for Customer Support- Work from home Location: Pan India Permanent Remote Salary: 14,000 16,000 in-hand + Avg 6,000 Incentives Experience: Freshers & Experienced welcome Industry: Real Estate / Prop Tech Key Responsibilities: Handle inbound & outbound calls with paid customers Understand requirements & assist with real estate services Coordinate internally to ensure timely service Address escalations and drive customer satisfaction & renewals Maintain call records via CRM tools Requirements 10th/12th/grad/master can apply Fluent in English + Tamil / Kannada Excellent communication & interpersonal skills Basic computer skills & familiarity with CRM Comfortable with weekend shifts (Week off between Mon Thu) Must have laptop + stable Wi-Fi connection Benefits Permanent work from home Incentive as per performance

About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empaneled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://msu.edu.in/ Role Overview: The Tele counselor is a key role responsible for engaging with prospective students and their parents through phone calls. This position requires a dynamic and persuasive individual with excellent communication skills. The successful candidate will be responsible for providing information about the universitys programs, answering queries, and guiding prospective students through the admission process. Key Responsibilities: Outbound Calling: Identify and contact potential students through outbound calls. Provide information about the universitys programs, courses, fees, and admission process. Address queries and concerns of prospective students. Persuade potential students to apply to the university. Inbound Calls: Answer incoming calls from prospective students and parents. Provide accurate and timely information about the university. Resolve queries and issues related to admissions. Direct calls to appropriate departments or individuals as needed. Follow-up: Follow up with prospective students to address their queries and encourage them to apply. Schedule appointments for campus visits or virtual counseling sessions. Track and manage the status of prospective students. Data Management: Maintain accurate records of calls, interactions, and student inquiries. Update the CRM system with relevant information. Qualifications & Skills Required: Excellent communication skills (Nepali, English & Hindi). Knowledge of functionalities of University Admission team is preferred. Strong interpersonal skills and the ability to build rapport with people. Persuasive and convincing communication style. Strong listening skills. Ability to work in a fast-paced environment and handle multiple tasks What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for professional development and growth. A supportive and collaborative work environment. The chance to make a meaningful impact on the careers and lives of working professionals. How to Apply Interested candidates should submit a resume and cover letter detailing their qualifications and experience at careers@msu.edu.in at earliest possible. Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Dreamline Technologies Pvt Ltd. is looking for Call Centre Executive to join our dynamic team and embark on a rewarding career journey Customer Support: Call Centre Executives assist customers by answering their queries, providing product or service information, and addressing concerns or issues They strive to deliver exceptional customer service and ensure customer satisfaction Inbound and Outbound Calls: They handle incoming calls from customers seeking assistance or making inquiries They may also make outbound calls to follow up on customer issues, conduct surveys, or provide information as part of sales or marketing campaigns Issue Resolution: Call Centre Executives work to resolve customer complaints or issues by gathering relevant information, troubleshooting problems, and providing appropriate solutions They escalate complex issues to supervisors or other departments if necessary Order Processing and Tracking: They process customer orders, verify information, and ensure accurate entry of order details into the system They may also track and update customers on the status of their orders, including shipping and delivery information Documentation and Data Entry: Call Centre Executives maintain accurate records of customer interactions, inquiries, and complaints by documenting relevant information in the CRM (Customer Relationship Management) system or other databases They ensure data entry accuracy and maintain confidentiality Product and Service Knowledge: They possess comprehensive knowledge of the organization's products or services, including features, specifications, pricing, and promotions They stay updated on product updates or changes to provide accurate information to customers Handling Customer Payments: In certain cases, Call Centre Executives may process customer payments over the phone, ensuring secure and accurate transaction processing They follow payment processing procedures and address any payment-related queries or issues Communication and Soft Skills: They possess excellent communication skills and can effectively listen, understand, and respond to customer inquiries and concerns They demonstrate empathy, patience, and professionalism when interacting with customers, aiming to build positive relationships Attend call. Explain the beneficiary regarding schemes/project Educational Qualification Gurugram

-HSC / Graduates can apply -Freshers can apply -Marathi, Hindi / Average English -Salary:- 12,500 in-hand to 22,000 in-hand plus incentives. -Rotational week off -Pick and drop from Thane station to office Required Candidate profile 2 rounds of interview Job location-kasarvadavali thane west To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person : HR Sakshi Mob No:- 84325 37262

Walk-In Drive at IGT Solutions Hiring for International Customer Support | Gurugram Location Location: IGT Solutions, Gurugram Shift: 24/7 Rotational Shifts (Both Side Cabs Provided) Salary: Up to 4.32 LPA. Walk-In Interview: Ongoing | Immediate Joining IGT Solutions is hiring for International Voice & Non-Voice Customer Support roles! We are looking for both freshers and experienced candidates who are passionate about customer service and have excellent communication skills. Job Role: Handle international customer queries via voice or non-voice process Deliver excellent service with empathy and professionalism Communicate clearly and effectively with customers Maintain accurate records of customer interactions Requirements: Excellent verbal and written communication skills in English Willing to work in 24/7 rotational shifts Graduates and undergraduates can apply Fresher or BPO experience welcome Perks: Attractive salary up to 4.32 LPA 5 Days Working Both Side Cab Facility Growth & Learning Opportunities Walk-In Interview Details: Venue: IGT Solutions, Gurugram (Gurgaon) Mention “HR – Kunal” on top of your resume for reference. Bring your friends along — multiple positions are open! Contact Person: Kunal (HR) Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya (Take E-rickshaw to Hanuman Chowk)

Preferred candidate profile Customer service executive Plus Cross selling ( Good Incentives ) Graduation mandatory Freshers can apply Salary between 18 to 22k in-hand Day Rotational shifts 1 rotational off Thane kasarwadawali Centralised pick up and drop from thane station Immediate joiners Rounds of Interviews: HR round Operations round Qualification : HSC or Any graduate / Under graduate Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person:- HR Sakshi Mob No:- 8432537262

Global Sales Strategy & Operations (GSSO) is the team that helps shape Gartners mission-critical sales priorities and works with sales leaders to drive tactical and analytical insights. As an associate on the GSSO team, youll be at the forefront of the ongoing transformation of Gartners sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world. About the role: This role is a part of the Global Marketing team in GSSO. The Global Marketing team is focused on driving topline revenue and increasing seller productivity. The Digital Marketing Specialist will join the Global Email Operations team and will work on organizing and managing email communications to clients and/or prospects. Specific duties include but are not limited to list management, email development and deployment using Eloqua 10, metric pulls and analysis and testing of new approaches to email communication. This position will have the opportunity to develop business skills and acquire a broad understanding of Gartner with growth opportunities in digital marketing. What you will do: Production Manage deployment of inbound and outbound email communications Create HTML files for email deployment Set up, test, and deploy emails tied to specific lists Assist with distribution list creation and alignment Help maintain the communications calendar to ensure right balance of outreach and timely completion of material Contribute to various production tracking reports Collaborate with stakeholders and peers effectively to gather campaign production requirements and ensure appropriate audiences are reached effectively at the optimal times with the ideal message Conduct QA/QC as needed Help identify opportunities for business process improvement and implementation of new technologies Analysis Assist with analysis to determine email effectiveness Create reports and dashboards on email and web product performance. Identify opportunities for improvement based on performance Recommend changes to optimize programs based on analytical findings, business/industry best practices and current business needs What you will need: Bachelor s degree in arts or sciences Industry experience of minimum 2 years Good Excel skills and ability to work with Formulas and formatting in Excel Experience of working with global stakeholders Experience of Eloqua or similar Marketing Automation tool Experience of HTML is preferred Excellent oral and written communication skills Strong attention to detail Exceptional client service ethic Strong work ethic and willingness to take ownership for wide-ranging responsibilities Superior problem-solving ability and ability to think outside the box. Ability to form and test hypotheses with available data and industry/corporate best practices Tolerance for ambiguity and self-drive to operate in an entrepreneurial setting Proven ability to manage tasks from beginning to end with strict adherence to deadlines What you will get: Competitive salary, generous paid time off policy and more! India: Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) Collaborative, team-oriented culture that embraces diversity. Professional development and unlimited growth opportunities #LI-SJ1 #GSSO Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? What do we offer? Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Process: Kotak Bank ( Voice Process) Qualification : HSC or Any graduate / Under graduate Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 12,500 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person : HR Sakshi Mob No:- 8432537262

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Provide high quality Tier 1 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chatsFollow standard procedures for proper escalation of unresolved issues to the appropriate internal teamsStrive and achieve SLA target and business outcome indicators defined by the clientLooking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Provide recruitment and onboarding support to new employeesUpdating personal records (Address, Name, emergency contact details) of the employeesHelping employees process their timesheets, updating payroll records and answering paystub related questions thus ensuring that employees are compensated correctly and on time.Helping employees obtain their verification of employmentHelping hiring managers in the recruitment processManage employee grievance queriesAdminister or change benefits, health plans, retirement plans, etc. Prior international BPO work experience preferredFreshers acceptableNon-BPO work experience would be irrelevantAbility to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet ExplorerGood technical aptitude with an ability to learn quicklyExcellent verbal and written communication skillsTyping speed 50 words per minute Roles and Responsibilities: Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers/ Provide navigational support on self service portalEnsure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in line with targetsContribute to the team through open and regular communication with peers / supervisorsAdhere to all company or departmental policies and procedures (personnel and operational)Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current processMaintain regular and punctual attendance in line with company policies and proceduresMinimise customer complaints and escalations by providing exceptional service and call control Qualification Any Graduation

Urgent Vacancy Outbound Voice Process, Telesales, Outbound Sales Designation : Executive & Sr. Executive (Inbound And Outbound Voice Process) Qualification : HSC or Any graduate / Under graduate Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 12,500 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested can reach out on HR Ashwini:- 9923656681

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI

Roles & Responsibilities : Basic Knowledge of S4/HANA EWM & S/4 HANA ABAP with ODATA, Gateway developments & CDS Should be able to understand the processes adopted for custom developments, unit testing, function testing, integration testing, Go-live and support phases. Should be able to design and configure the processes in EWM Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices challenges. Work with customer business teams and project teams effectively; Conduct requirement gathering workshops, map these into SAP WM processes and identify gaps and solution to these gaps

About the Role: We are seeking a highly skilled Oracle Technical Consultant with 4 years of expertise in Oracle BI Publisher reports. The ideal candidate will have a strong understanding of Oracle Technical Development using OIC, PaaS and BIP. Should have worked on data migrations and integrations (both outbound and inbound) using Oracle Integration Cloud. Requirements: Strong functional experience and expertise in Oracle Cloud ERP modules. Willingness to participate in workshops, documenting requirements and validating current-state processes. Provide best practices system-level recommendations, guidance and knowledge transfer throughout the project lifecycle. Identify future-state needs and align them with Oracle Integration Cloud, BIP and OTBI. Experienced in Procurement to Pay cycle data migration and Integrations. Worked on data migrations for Finance or Procurement. Create prototypes, approach documents, and quick reference guides to ensure alignment with client requirements and current-state business processes. Coordinate pre-development and post-development review sessions with development team, carriers, and clients. Prepare technical specifications for interfaces with external systems. Provide support for user acceptance testing (UAT) and create integrated UAT test plans across multiple modules. #LI-Hybrid #LI-SK1

About the Role: We are seeking a highly skilled Oracle Technical Consultant with an experience of 4+ years in data migration and integrations (both outbound and inbound) using Oracle Integration Cloud, reports development. The ideal candidate will have a strong understanding of Oracle Technical Development using OIC, PaaS and BIP. Requirements: Strong functional experience and expertise in Oracle Cloud ERP modules. Willingness to participate in workshops, documenting requirements and validating current-state processes. Provide best practices system-level recommendations, guidance and knowledge transfer throughout the project lifecycle. Identify future-state needs and align them with Oracle Integration Cloud, BIP and OTBI. Experience in Procurement to Pay cycle data migration and Integrations Worked on data migrations for Finance or Procurement. Create prototypes, approach documents, and quick reference guides to ensure alignment with client requirements and current-state business processes. Coordinate pre-development and post-development review sessions with development team, carriers and clients. Prepare technical specifications for interfaces with external systems. Provide support for user acceptance testing and create integrated UAT test plans across multiple modules. #LI-Hybrid #LI-AA1

LocationMumbai DesignationVoice Process- CRM Experience0-2 Years Job description Role & responsibilities Making inbound/outbound calls to customers Follow-up with customers to ensure their issues are resolved satisfactorily Providing information as per customer query related to the customer Resolving customers issues in a timely manner Escalating issues to the appropriate department Preferred candidate profile We are looking for Fresher to 2 Years Good Communication skills required Proficiency in basic computer bachelors degree preferred.

About The Role Skill required: Marketing Operations - Customer Service Technology Designation: Bus & Technology Delivery Senior Analyst Qualifications: Any Graduation/12th/PUC/HSC Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In our Service Supply Chain offering, we leverage a combination of proprietary technology and client systems to develop, execute, and deliver BPaaS (business process as a service) or Managed Service solutions across the service lifecycle:Plan, Deliver, and Recover. In this role, you will partner with business development and act as a Business Subject Matter Expert (SME) to help build resilient solutions that will enhance our clients supply chains and customer experience. Join our dynamic Service Supply Chain (SSC) team and be at the forefront of helping world class organizations unlock their full potential. Imagine a career where your innovative work makes a real impact, and every day brings new challenges and opportunities for growth. We re on the lookout for passionate, talented individuals ready to make a difference. If you re eager to shape the future and drive success, this is your chancejoin us now and lets build something extraordinary together!As a Business & Technology Delivery Sr. Analyst (Voice Support), you will help us in managing/ resolving customer queries, handling escalations and complaints of dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.In this role you will have strong skills in Excel and MIS reports, as you will have to prepare management reports and analysis, both recurring and ad-hoc. This includes focusing on tracking business performance through trusted data and insights while actively managing employee behaviors. What are we looking for Any Graduation,12th/PUC/HSC Minimum of 3 years of experience in customer service and/or call center environment Ability to handle disputes Hands-on experience with trouble-shooting Problem-solving skills Written and verbal communication Roles and Responsibilities: Manage and operate telephony systems, preferably in a cloud-based environment.Prepare and handle documentation related to telephony operations and projects.Oversee team activities, provide guidance, and deliver training to team members.Monitor and manage dialer operations, inbound and outbound (including preview, predictive, and auto-dial modes) segments.Identify and resolve issues, perform root cause analysis, and implement effective solutions.Handle tickets and escalations efficiently to ensure timely resolution.Collaborate with cross-functional teams to understand and implement the requirements.Manage new and existing projects, including program design and execution.Oversee and manage IVR (Interactive Voice Response) and IVA (Intelligent Virtual Assistant) platforms.Lead and execute change management projects to ensure smooth transitions.Continuously improve existing processes for enhanced efficiency and performance.Manage vendor relationships and interactions to ensure service quality.Apply basic AI concepts to enhance telephony operations and processes.Work collaboratively as part of a team to achieve organizational goals.Please note that this role may require you to work in rotational shifts Qualification Any Graduation,12th/PUC/HSC

Payroll-Mutual Fund Co Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 24500 Work Location-Belapur / Airoli Call-8169642494 Yogesh Email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

As the DC Operations Manager for 3PL Operated DCs, you will monitor and guide our 3PL partner to run efficient DC operations from inbound to outbound, ensuring service levels, compliance and driving continuous improvements in line with the set targets for service, efficiency and cost. RESPONSIBILITIES: Monitoring 3PL DC inbound & outbound departments to maximize operational excellence, inventory accuracy, quality, efficiency and productivity for ops activities, Inb./outbound, VAS, returns, moves, garment care and NCG, Follow up the overall profitability based on cost effectiveness through accurate planning & budget follow up and by using cost saving initiatives Lead the H&M department teams to ensure logistic capacity needs in alignment with DC Mgr., where needed (based on forecast of regional flows & quantities; DC Manager to align with Regional Log. Sales & Ops, if needed). Monitoring and planning with 3PL management team to recruit, develop and retain workforce for Inbound and outbound according to capability needs and forecasted capacity requirements. Proactively identify improvement opportunities for operation activities to enhance operational performance and development. Follow up sustainability standards and strive to minimize Co2 emission Please refer to the attached role description for further details. WHO YOU LL WORK WITH As the DC Operations Manager, your key collaborating partners will be DC Manager/ DC Controlling Manager, DC Business Experts/ Advanced user, Import / Export Manager, Transp. Manager/ Facility, Safety, Security Manager, Project Mgr./ Cross functional dept and 3PL business partner. WHO YOU ARE We are looking for people who have Strong operational 3PL logistics expertise Deep understanding of end-to-end DC processes and garment flow, service level agreement with 3PL. Solid knowledge in regional and global operational logistics standards, service level promise (online/ stores), as well as sustainability targets Strong communication & coordination skills Holistic view to look at the bigger perspective with a visionary approach Ability to encourage collaboration, co-creation and people development by empowering others Agile mindset with a positive attitude to change and meaningful growth Inclusive & empathetic towards others whilst encourage. diversity Self awareness, understanding your impact on others and contribution to the whole group WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. You will receive 25% off H&M Group brands; H&M, COS, Monki, Weekdays, Arket, & Other Stories We are an inclusive company where you are encouraged to be yourself at work JOIN US Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it s our people who make us who we are. Take the next step in your career together with us. The journey starts here. *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.