Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
2.0 - 7.0 years
4 - 9 Lacs
Gurugram
Work from Office
Application Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: As a member of the Airbnb Customer Support team, youll play a vital role as a Resolution Specialist within the volume tiers. Resolution Specialists serve as our initial point of contact, addressing community inquiries and concerns. Our community relies on us for: Accessible support that s easy to find Faster resolution, preferably first time A team that s there for them in times of urgent need Support that s built around them The Difference You Will Make: Provide courteous and efficient service to the worldwide Airbnb community Be a first point of contact to handle and resolve customer complaints Respond professionally to inbound and outbound phone calls, emails, messages, including any urgent situations Identify and escalate issues appropriately Compose thoughtful and accurate messages or customize prepared responses to customer emails Utilize available resources to research and troubleshoot problems effectively Investigate from the existing knowledge resources to provide resolution Mediate situations between users with empathy and fairness Monitor and control numerous concurrent tasks in tandem Be ambassadors embodying knowledge, empathy, and accountability Proactively strive to meet targets and goals independently A Typical Day: Job Family : Operations (Resolutions) Inbound and outbound calling process, messages and email support Resolving customer queries in a timely manner 24x7 shifts with rotational week offs, primarily supporting North America time zones Navigate competing priorities in all kinds of environment Job location: Gurgaon Your Expertise: Graduate with minimum 2 years of international voice process experience in a contact center/BPO Knowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies Ability to manage sensitive customer information Knowledge of functional key performance metrics related to customer experience Other requirements: Internet: Minimum 10 Mbps high-speed internet on the laptop for seamless work and virtual meetings. Workspace: Quiet, private area free from interruptions; no shared/public spaces allowed. Furniture & equipment: Ergonomic chair, desk, and proper lighting for comfortable, focused work. Cameras must be on during meetings unless otherwise stated. Only using Airbnb issued hardware and software including noise canceling headsets, laptop etc. Approved locations: Hiring/Training and Nesting in the Airbnb Office; satisfactory performance is required for work from home post the initial training and nesting period. Work from designated home office setups in Delhi/Gurgaon only Our Commitment To Inclusion & Belonging: Offices: Gurugram, India
Posted 2 weeks ago
0.0 - 5.0 years
2 - 7 Lacs
Noida
Work from Office
Job Summary: We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities: Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements: Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Predictable and consistent attendance is an essential function of this position. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements: High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements: Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job.
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Chennai
Work from Office
Designation: Relationship Executive Experience: 0 to 2 yrs. Location: Chennai Education: Graduate / Non-Graduate SKILL SETS: Fluency in English and any of these regional languages: Tamil, Telugu, Kannada, Malayalam, Hindi. Multilingual fluency is an added advantage Ability to handle both inbound and outbound calls Ability to interact with various new clients and work on existing database Highly motivated and target oriented Ability to meet deadlines To apply for this position, mail to career@indiaproperty.com (
Posted 2 weeks ago
5.0 - 10.0 years
6 - 7 Lacs
Chennai
Work from Office
Task Description: Must have: Lead the end-to-end implementation of Blue Yonder WMS, including configuration, testing, training, and post-go-live support. Gather and analyze business requirements and translate them into WMS configurations and solutions. Work with cross-functional teams (operations, IT, logistics) to ensure successful deployment and integration with ERP, TMS, and other supply chain systems. Configure and optimize Inbound, Outbound, Inventory, and Warehouse Operations within Blue Yonder WMS. Design and implement process automation and workflows to improve warehouse efficiency. Nice-to-have: Experience in WMS upgrades, migrations, and performance tuning. Years of experience needed: 5+ Years onsite/sometimes remote Chennai 2 days per week Work Result: end-to-end implementation of Blue Yonder WMS Skill Area: Other Technology: Other Proficiency - Technology: Advanced Other Skills: WMS upgrades, migrations, and performance tuning
Posted 2 weeks ago
2.0 - 5.0 years
3 - 7 Lacs
Jaipur
Work from Office
Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Quality Assurance (QA) Analyst is responsible for assessing the quality of the performance of our associates who deals with our existing and potential customer. The QA Analyst will monitor inbound/outbound calls and email responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. The QA Analyst will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendation for enhancements to training materials as needed to enhance the overall customer s experience. What Youll Do: Coordinate the activities of any applicable departments to ensure that all quality deadlines are met Support the efforts of senior management and operations Create uniform and consistent procedures and systems in all aspects and areas of Company functions Produce & analyze statistical data for Company incentive programs Complete random audits on client portfolios or specific Agents and review results with the appropriate MC or Senior Management Notify the appropriate MC or senior management of any malpractice by an Agent, as identified in the audit process, so that training or disciplinary action may be undertaken as is appropriate Record and communicate changes to the Quality Management System to all affected departments within the Company Work with employees in each department to improve systems and processes Conduct audits of processes of the Quality Management System to ensure systems are in place, and to identify areas of non-conformance Identify opportunities for training on Quality processes and ensure that staff are trained and tested to meet Company requirements Champion company core values and other company programs Other duties as assigned Education: University Degree Experience: Minimum one year BGO experience in the Quality Control position or equivalent work experience & previous quality-related experience within or outside of the Company Certificates, Licenses, & Registration: There are no personal certification, licensing, or registration requirements for this job Reports to: QA Team Leader What Were Looking For: Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!
Posted 2 weeks ago
5.0 - 10.0 years
8 - 12 Lacs
Ambattur, Chennai
Work from Office
Responsible for documentation and trending results to identify improvements as well as conduct quality review of production staff Works with management to identify and address quality and service improvements Provides consistent evaluation of customer service model for each production staff assessment completed Apply accurate program knowledge to assess the quality and accuracy of inbound and outbound customer interactions Extensive knowledge in specialized function Contributes to the development of concepts and techniques Assignments are complex and require judgement and initiative May act independently to determine methods and procedures for new assignments May be a team leader or considered a subject matter expert for their work area Typically requires a minimum of 5+ years of experience
Posted 2 weeks ago
3.0 - 8.0 years
1 - 5 Lacs
Mumbai
Work from Office
J ob Responsibilities Build new relationships with most dentists and dental clinics or groups in assigned area. Achieve own sales target. Representing Straumann Group products and services, starting with a comprehensive understanding of the accounts needs and objectives in order to identify how our solutions can help meet their needs. Investigate and resolve customers problems. Overcoming objections and effectively communicating Straumann Groups offering and value propositions to key decision makers regarding appropriate Straumann Groups product offerings. Generating leads and building relationships by nurturing warm prospects and finding new potential opportunities. Maintaining good relationships with existing accounts through regular client visits. Managing and maintaining a pipeline of prospects. Strong and consistent usage of our CRM system (strong focus on data discipline), quote and finance tools. Driving education event attendance based upon target lists from marketing via outbound calling. Minimum Qualifications Bachelor s Degree with 3 + years of sales experience in high growth corporate markets Medical Device Industry experience strongly preferred. Prior sales experience with Physicians as the principal point of contact preferred. Effective communication skills with the ability to present and negotiate are desired. Strong oral and written communications, including presentation skills, are required. Capable of working both collaborative with team members within the region as well as independently. Confident in using different insights and adapts selling approach based on customers needs and situation. Maintains integrity, high ethics and professional codes of conduct at all times. Able to deliver highly complex information in clear, structured and compelling manner. Proficiency in consultative selling with knowledge of the Challenger technique or related method preferred. General computer efficiency including ability to operate Microsoft Word, Excel, and PowerPoint. "
Posted 2 weeks ago
2.0 - 5.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Job Title: Global HRIS Analyst, Integrations Summary: The Global HRIS Analyst will work with internal and external teams to configure and support functional and technical integrations in Workday. Collaborate effectively with internal and external resources to configure and support Workday with a focus on designing, building, and testing integrations. The successful candidate will work with internal and external team members to create robust and sustainable integration solutions. Responsibilities Include: Global Responsibilities Include: Lead Workday Integration configuration and development through all stages of project lifecycle (Requirements Analysis to Deploy) including but not limited to: Translate Requirements to technical specifications & recommend the type of integration to best support the project goals (i.e., Core Connectors, Cloud Connectors, EIBs, Document Transformation (XSLTs), Workday Web Service Calls, and Studio Integrations.) Hands on integration and security configuration Create test scenarios and script to ensure all changes are configured to meet requirements prior to go-live Ensure all test cases are successfully completed Lead resolution of technical issues pertaining to inbound and outbound HCM data files and interfaces, such as Payroll files, Health Care provider eligibility files, Internal systems, etc. Evaluate data within Workday to ensure consistency, accuracy, security and data integrity. Create technical documentation, conduct testing, deploy and support integrations. Collaborate with cross-functional HR team to understand current challenges and evaluate and recommend technical solutions Lead Integration workstream during Workday release reviews by identifying impact and evaluating/executing testing associated with new release features Evaluate Workday Extend capabilities, use cases, and feasibility for the organization Collaborate with internal IT department to develop automation opportunities to integrate and utilize reporting tools including but not limited to PowerBI, Taleo, and Snowflake. Respond to ad-hoc requests from HRIS Senior Team members including data analysis, building reports etc. Qualifications: The following are required for the role Minimum of 3-5 years of Workday Integration experience Minimum 2-3 years in Web Services and Workday Studio Development Proficiency in Workday EIB, RaaS Proficiency in data migration & conversion Functional knowledge of Workday HCM (Advanced Comp, Recruiting, Talent, etc) Experience with advanced reporting including matrix, composite, and trending, utilizing complex calculated fields Strong written and verbal communication skills Highly self-motivated, self-directed, and attentive to detail What We Offer: At Momentive, we value your well-being and offer competitive total rewards and development programs. Our inclusive culture fosters a strong sense of belonging and provides diverse career opportunities to help you unleash your full potential. Together, through innovative problem-solving and collaboration, we strive to create sustainable solutions that make a meaningful impact. Join our Momentive team to open a bright future. #BePartoftheSolution About Us: Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer s products forward products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future. Our vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more. Momentive believes a diverse workforce empowers our people, strengthens our business, and contributes to a sustainable world. We are proud to be an equal opportunity employer . Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by law. To be considered for this position candidates are required to submit an application for employment and be of legal working age as defined by local law . An offer may be conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations . Note to third parties: Momentive is not seeking or accepting any unsolicited assistance from search and selection firms or employment agencies at this time.
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Jaipur
Work from Office
Key Responsibilities: Efficiently manage inbound and outbound calls Schedule and confirm patient appointments Provide support and clear communication to patients Build and maintain client relationships Apply healthcare industry knowledge in daily operations If you re enthusiastic, patient-focused, and ready to contribute to a growing healthcare team, we want to
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Mangaluru
Work from Office
Role : Customer Support Officer - BPO Location : Mangalore Who are we looking for? Graduate individuals with excellent communication skills and minimum 1 year of experience in BPO/ Customer Service industry Analytical skills Technical Skills: Operating the computer- Intermediate MS Office - Intermediate Avaya/Phone Operating skills - Beginner Fluent in Spoken and written English with effective Business Communication Communication in neutral accent over phone Active listening and probing skills Basic knowledge of Insurance Typing Speed 30 WPM Process Skills: Respond to customer queries via inbound/outbound calls and emails within defined SLA s Record interaction using client system with proper classification Refer Knowledge base and perform task as per defined process Follow up and closure of interactions to ensure customer satisfaction Passionate about customer service Comfortable with Rotational shifts, extended working hours and weekly offs. Candidate should clear the V&A and online typing tests Behavioral Skills : Positive energy Positive attitude Self learner Qualification: Any Graduate, Freshers can apply What s in for you? At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance. With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization. You get an open and transparent culture along with freedom to experimentation and innovation Who are we? Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. (**Edit Needed)
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
TOC (Transportation Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals - Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. - Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities - Experience with Excel - Experience with SQL - SQL - Excel
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Gurugram
Work from Office
Four key areas that you ll always focus on are the safety, quality, customer experience, and productivity of your department. Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Proactively identify and lead process improvement initiatives and Lean tools Work with Ops manager to identify improvement projects for the sites and drive projects for the site. Responsible for continual improvement, Process excellence and Standardization at site Direct management experience for employees and their performance Experience with performance metrics and process improvement (how, when, who) Candidates must be flexible to work weekends and/or overnight shifts regularly - Bachelors degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - 1+ years of manufacturing or customer-facing environment experience
Posted 2 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Collaborate with product leaders to gather insights, ensuring alignment and making informed product selections. Analyze market trends and competitor activities to provide data-driven insights that shape strategic decisions. Ensure top-quality input gathering by developing frameworks and validating stakeholder contributions for the selection process. Coordinate cross-functional efforts to maintain project timelines, streamline communication, and achieve program objectives. Maintain excellent in-stock rates for owned category and/or region Execute inventory strategies to optimize sales, turns, and inventory health Monitor, analyze and own key performance indicators such as in-stock rate, procurement lead time (PLT), fill rate, forecast accuracy and days of cover (DOC). Forecast and manage efficient inbound and outbound inventory flows and health, including forecasting, purchasing, and removing unproductive inventory Drive root cause analysis/reporting on operational issues, develop action plans and project manage improvements with the ability to manage multiple, competing priorities simultaneously Work with internal teams collaboratively, to help drive tools and process improvements that affect purchasing and procurement workflows, with emphasis on automating tasks that are currently performed manually. -Data Analytics and related tools. -Proficiency with Microsoft Office suite of products (Outlook, Excel, Word). -Bachelor s degree. -Related experience in Supply Chain, inventory, etc. - Experience with Perishable Category Planning - Familiarity with SQL, or enthusiasm to learn. - Experience owning a project from beginning to end, particularly in cross-functional settings.
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Are you interested in working on a fast-paced team that pioneers ways to delight customers? Do you have a passion for diving deep into data and crunching numbers? Are you motivated to work in challenging situations ? Do you have the grit required to deliver results no matter what? This is what the Central Flow team is all about! It s always DAY ONE on this team and as such we look for ways to keep setting the bar higher. If you answered yes to the above questions, please keep reading! The Central Flow Lead is responsible for managing volume and workflow of multiple Fulfillment Centers (FCs) from a remote centralized location. This positions requires the candidate hired to work a mandatory night shift schedule and, if necessary, odd or long hours. Responsibilities Manage the workflow of order across multiple processes. Manage customer experience while minimizing fulfillment cost across multiple FCs. Be responsible for communication of workflow status with Operations Managers and Area Managers and escalation of any Customer Experience risk, SLA failure risk, or deviation from Standard Work. Act as an advisor to the FC operations and senior operations team based on their holistic view of work flow throughout the FC. Facilitate communication between multiple areas of the operation. Provide operational insights to the Amazon Fulfillment Technology (AFT) team and work with them to develop advanced and intuitive automated flow control for FC operations. Manage flow settings for multiple process paths in outbound operations for multiple Fulfilment Centers based on shift plan. Understand the boundary of responsibilities between Operations on the floor and Central Flow as dictated by Standard Work developed by Central Flow Management. Execute outbound flow operations and communicate the Customer Experience risks and performance opportunities to FC operations in a standardized manner. Execute and develop shift plans based on FC operational requirements and adjust as variables change. - Bachelors degree - Speak, write, and read fluently in English - 1+ years of manufacturing or customer-facing environment experience
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Bengaluru
Work from Office
We are seeking a talented, dedicated, and highly analytical Instock Account Specialist to drive selection and in-stock for Amazon. This is a unique opportunity to play a key role on an important initiative at Amazon. This position requires a candidate with proven analytical skills with experience driving process improvement, thought leadership, and delivering results. The Instock Account Specialist will be responsible for executing inventory strategies to optimize customer experience, sales, margin and turns. They will be relentlessly focused on delivering high in-stock rates in order to meet the needs of our customers. They will dive deep core drivers of in-stock performance, and proactively identify opportunities to improve tools and work flows. This role interacts closely with retail and operations business partners across Amazon, and is pivotal to the growth of this strategic initiative. Responsibilities 1. Maintain excellent in-stock rates for owned category and/or region 2. Execute inventory strategies to optimize sales, turns, and inventory health 3. Monitor, analyze and own key performance indicators such as in-stock rate, procurement lead time (PLT), fill rate, forecast accuracy and days of cover (DOC). 4. Forecast and manage efficient inbound and outbound inventory flows and health, including forecasting, purchasing, and removing unproductive inventory A day in the life - About the team - - 1+ years of sales experience - Bachelors degree - Excel
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Who are we and what do we do? BrowserStack is the worlds leading software testing platform powering over two million tests every day across 19 global data centers. BrowserStacks products help developers build bug-free software for the 5 billion internet users accessing websites and mobile applications through millions of combinations of digital environments devices, browsers, operating systems, and versions. We help Tesco, Shell, NVIDIA, Discovery, Wells Fargo, and over 50,000 customers deliver quality software at speed by moving testing to our Cloud. With BrowserStack, Dev and QA teams can move fast while delivering an amazing experience for every customer. BrowserStack was founded by Ritesh Arora and Nakul Aggarwal in 2011 with the vision of becoming the testing infrastructure for the internet. We recently secured $200 million in Series B funding at a $4 billion valuation in June 2021. At BrowserStack we solve real problems each day is a unique challenge and an opportunity to make a difference. We strive to be open, transparent, and collaborative, so no feat is too big to achieve. BrowserStack is an extension of its people and a place where they can grow both professionally and personally. To that effect, we re humbled to be recognized by leading organizations around the world: BrowserStack is Great Place to Work-Certified 2020-21 Named SaaS Startup of the Year in 2022 by SaaSBOOMi Ranked in Forbes Cloud 100 in 2021 - for the second time Featured in LinkedIn Top Startups India 2018 Location This is a remote opportunity . But the base location of the role holder has to be either Delhi NCR/ Mumbai / Bangalore / Hyderabad / Chennai/ Pune Role in a Nutshell Reporting to the Manager of Business Development, the Business Development Representative will be involved throughout the sales process to identify targets, contact prospects and create opportunities. This role requires working closely with the Account Executives in the assigned region. Key Responsibilities To identify and hunt prospects through outbound motion & prospecting. To complete a volume of calls and emails to prospects (in the territory) on a daily basis. Call and email on new prospects and develop business relationships with the associations. Serve as the first in-depth point of contact to prospective partners and customers. Provide product information to prospective customers. Demonstrate solution-selling and relationship-building skills. To communicate/position/sell our value proposition to prospects. To secure an assigned number of sales appointments (webinars, in person meetings, event participation, etc). Responsible for documenting all calls and email activities on the CRM system. Preferred Qualifications 2 - 6 years of Sales/Business Development experience with B2B corporate sales experience. Fluent in French - spoken [must] Strong sense of initiative and personal leadership, self- starter. Strong business acumen, ethics and high integrity. Excel at developing relationships over the phone. Must be organised, articulate and detail-oriented with the ability to multitask in a dynamic, fast-changing environment. Data-driven, results-oriented and an outstanding team player who collaborates and plays to win. Benefits: In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy: Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000 Gratuity as per payment of Gratuity Act, 1972 Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends Remote-First work environment that allows our people to work from anywhere in India Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience
Posted 2 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Pune
Work from Office
Job description:- Handling Inbound And Outbound calls. Calling the candidates and scheduling the interviews. Freshers/Experienced both can apply. Full Time:9:00AM to 6:00PM Salary:- 10,000 To 30,000 CTC Required Candidate profile:- Qualification: HSC And Above Job Location:- 2nd Floor, Brahma Rooftop Hotel Building, Opp to Podar School Katraj-Navale Bridge Road Pune 411046 More Details Call OR WhatsApp HR GOURI :- 96071 28841 Perks and benefits:- Quaterly apprisal And Huge Incentives
Posted 2 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested can reach out on HR Dhanashri:-7796426785
Posted 2 weeks ago
7.0 - 15.0 years
45 - 55 Lacs
Bengaluru
Work from Office
The Opportunity Are you an experienced Senior Product Manager with a strong track record, analytical skills, and strategic thinking abilitiesIf so, joining our team at Nutanix AI will allow you to contribute to key features on our platform, drive and measure adoption success rates, and collaborate with various teams across the company. As a Senior Product Manager for Nutanix AI, you will have the opportunity to define and build AI/ML products, delivering infrastructure solutions for applications built upon LLMs for numerous use cases. Join our team and be at the forefront of the AI/ML revolution. About the Team Luke Congdon is a Senior Director of Product Management at Nutanix leads a team of diverse product managers for AI/ML, AHV, and End User Computing. Prior to joining Nutanix six years ago, Luke has built and brought numerous products to market at seminal Silicon Valley technology companies, including VMware, NetApp, and Sun Microsystems. Luke received his MBA at Santa Clara University and BS at the University of Connecticut. He also attended Harvard University s Leadership for Senior Executives program. Luke is currently living in Atlanta, Georgia, after 23 years in Silicon Valley with his family and Formosan Mountain Dog. Your Role Help define and execute the roadmap for Nutanix Enterprise AI development, ensuring that our products align with customer needs and industry trends. Regularly reach out to customers, collect their feedback, and synthesize it into prioritized requirements that inform our product development process. Write detailed market requirements and product requirement documents (PRDs) to clearly communicate the specifications and goals of our AI products. Coordinate with cross-functional teams including product management, engineering, program management, support, and marketing to ensure successful execution of the product roadmap. Evangelize and advocate for our AI solutions, providing customer briefings and promoting the benefits of our technology to drive adoption and customer satisfaction. Collaborate with marketing and enablement teams to drive field and partner enablement initiatives, enabling our sales team and partners to effectively promote and sell our AI solutions. Author, build, and maintain compelling internal and external facing collateral, including presentations, whitepapers, and case studies, in partnership with our outbound teams to showcase the value and capabilities of our AI products. What You Will Bring You should have direct experience or a strong familiarity with the AI/ML product ecosystem. Familiarity with the concerns of customers in the AI/ML solutions space is important. You should have 3+ years of product management experience in enterprise datacenter products, AI/ML, Kubernetes, virtualization, IaaS, cloud computing, or related offerings. A strong understanding of components of enterprise offerings and frameworks is required. Your ability to innovate, build and launch successful products should be demonstrated. Attention to detail is essential in executing complex projects with cross-functional dependencies. A BS or MS in Computer Science or a related field is strongly preferred, while an MBA is considered a plus. Familiarity with industry solutions such as LLM inference, RAG, fine-tuning, serving endpoints, LLM models, Hugging Face, OpenAI, or similar offerings is desired. Work Arrangement Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 2 - 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager. -- Nutanix is an Equal Employment Opportunity and (in the U. S. ) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected] .
Posted 2 weeks ago
1.0 - 4.0 years
5 - 9 Lacs
Gandhinagar
Work from Office
Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Job Introduction IWPB is pivoting on GIFT to capitalize on the rapid internationalization that is taking place in India and reflected in the large number of affluent and hi-net worth Indians wanting to create wealth through investing in global markets, increasing flow of international travel triggered by education, leisure and business. GIFT provides a credible (though evolving) jurisdiction, to place international investment products, allowing outbound investments into global markets, inbound investments into India (with differential tax treatments) and outbound to outbound investment opportunities. The Head of International Wealth and Premier Banking Operations will lead HSBCs strategic initiatives in delivering world-class wealth management and premier banking solutions at the GIFT City branch. This role involves overseeing operational excellence, driving business growth, ensuring compliance with regulatory frameworks, and fostering client relationships to enhance HSBCs position as a leading international bank in India. Principal Responsibilities 1. Strategic Leadership: - Develop and execute strategies to expand international wealth and premier banking services. - Align operational goals with HSBCs global vision and GIFT Citys financial hub objectives. 2. Operational Management: - Ensure seamless delivery of wealth management products, including foreign currency accounts, USD fixed deposits, and dollar-denominated investment solutions. - Optimize operational efficiency and risk management processes. 3. Client Relationship Management: - Build and nurture relationships with high-net-worth individuals (HNIs), NRIs, and corporate clients. - Drive client acquisition and retention strategies to achieve revenue and asset growth targets. 4. Compliance and Governance: - Ensure adherence to IFSCA regulations and HSBCs internal policies. - Oversee Customer Due Diligence (CDD) processes and maintain high standards of compliance. 5. Team Leadership: - Lead and mentor a team of relationship managers and client service executives. - Foster collaboration across business lines to deliver integrated solutions. 6. Market Insights and Innovation: - Monitor market trends and identify opportunities for innovative product offerings. - Collaborate with onshore India and global teams to introduce cutting-edge financial solutions. Requirements Qualifications: - Masters degree in Finance, Business Administration, or a related field. - Professional certifications such as CFA, CFP, or CAIA are preferred. Experience: - Minimum 15 years of experience in wealth management, private banking, or financial services. - Proven track record in leadership roles within international banking operations. - Experience in managing high-value client portfolios and driving business growth. Skill Sets: 1. Strategic Vision: - Ability to develop and implement long-term strategies aligned with organizational goals. 2. Operational Expertise: - Strong understanding of wealth management products and premier banking services. - Proficiency in risk management and regulatory compliance. 3. Client-Centric Approach: - Exceptional interpersonal and communication skills to build lasting client relationships. - Expertise in understanding client needs and delivering tailored solutions. 4. Leadership and Team Management: - Proven ability to lead, inspire, and develop high-performing teams. - Strong collaboration skills to work across diverse business units. 5. Market Knowledge: - Deep understanding of global financial markets and investment trends. - Ability to leverage market insights for innovative product development. 6. Technological Acumen: - Familiarity with digital banking platforms and fintech solutions. - Ability to integrate technology into operational processes for enhanced efficiency. Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. Useful Link Link to Careers Site: Click HERE You ll achieve more at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Posted 2 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Job description Phone Banking Officer. Work location - Chennai / Hyderabad / Bangalore. Work from Office. Direct walkin interview (Candidates with excellent communication skills only can apply) Immediate joiners only Role & responsibility: Phones Officer role is focused on rendering services to Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products. Key Responsibilities: - Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to product and process requirements, with nil errors - Escalating customer issues to the right internal stakeholders - Complying to service and sales guidelines - Achieving Call Quality targets - Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like - Loans and mortgages - Priority / elite accounts Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer service. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Sal upto 5 lpa. Immediate joining or short notice is required
Posted 2 weeks ago
2.0 - 7.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Role & responsibilities • Respond to inbound and outbound calls. Provide product information to client and identify whether a potential client. • Managing the database and updating it on a daily basis. • Respond to general inquiries regarding products, and services via telephone or email. • Performs data entry for purposes such as order processing, accessing previous and special orders. • Research and resolve any other product inquiries as requested. • Refer calls for specific information to the appropriate staff members or departments. • Engage with members via call and email • Makes suggestions and recommendations to Supervisor/Manager in an effort to continually improve member service operations. • Provide tier I technical support regarding login access, website and webcast issues..
Posted 2 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
Gurugram
Work from Office
Responsible for taking call in Inbound Partners helpline, dialing outbound call to customer and partners, WhatsApp chat and email. Flexible in shift timing Should be able to handle customers and partners effectively Should possess effective selling skills Should have good typing speed in desktop/laptop Should have good communication skills in Hindi and English language Responsible for taking call in Inbound Partners helpline, dialing outbound call to customer and partners, WhatsApp chat and email. Flexible in shift timing Should be able to handle customers and partners effectively Should possess effective selling skills Should have good typing speed in desktop/laptop Should have good communication skills in Hindi and English language
Posted 2 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Job Track Description Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Ability to perform analytical and operational processes. Entry-level position with limited requirements for licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a close degree of supervision. Functional Knowledge Has basic skills in a range of processes, procedures and systems. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impacts a team, by example, through the quality service and information provided. Follows standardized procedures and practices. Receives close supervision and guidance. For consistency, methods and tasks are described in detail. Leadership Has no supervisory responsibilities. Problem Solving Ability to problem solve, self-guided. Has limited opportunity to exercise discretion. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Receives, processes, and ensures document classification are completed and transmitted to clients. May require outbound correspondence from the client to be processed. Receives documents from both electronic and hard copy forms for processing. Sorts, images, documents, files, and archives by form type. Identifies documents and their purpose; creating a database of information. Classifies documents based on contract requirements. Captures information based on client requirements. Verifies data from automated data extraction tools. Ensures transmission of processed data to the appropriate next level. Performs other duties as assigned. Complies with all policies and standards. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Posted 2 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
Visakhapatnam
Work from Office
Job Track Description Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Ability to perform analytical and operational processes. Entry-level position with limited requirements for licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a close degree of supervision. Functional Knowledge Has basic skills in a range of processes, procedures and systems. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impacts a team, by example, through the quality service and information provided. Follows standardized procedures and practices. Receives close supervision and guidance. For consistency, methods and tasks are described in detail. Leadership Has no supervisory responsibilities. Problem Solving Ability to problem solve, self-guided. Has limited opportunity to exercise discretion. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Receives, processes, and ensures document classification are completed and transmitted to clients. May require outbound correspondence from the client to be processed. Receives documents from both electronic and hard copy forms for processing. Sorts, images, documents, files, and archives by form type. Identifies documents and their purpose; creating a database of information. Classifies documents based on contract requirements. Captures information based on client requirements. Verifies data from automated data extraction tools. Ensures transmission of processed data to the appropriate next level. Performs other duties as assigned. Complies with all policies and standards. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Posted 2 weeks ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Outbound jobs in India are on the rise, with many companies actively seeking professionals who excel in communication, sales, and customer service. These roles often involve reaching out to potential customers, pitching products or services, and generating leads through outbound calls or emails.
The average salary range for outbound professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.
In the outbound job market, career progression usually involves moving from roles like Customer Service Executive or Sales Associate to Team Leader, Manager, and eventually, Sales Director. This progression is based on performance, experience, and leadership skills.
Aside from strong communication and sales abilities, outbound professionals are often expected to have skills in customer relationship management (CRM) software, data analysis, and proficiency in relevant industry knowledge like e-commerce or telecommunications.
As you explore outbound job opportunities in India, remember to showcase your strong communication skills, sales acumen, and ability to handle rejection positively. Prepare well for interviews by practicing common questions and demonstrating your passion for outbound roles. With the right skills and mindset, you can excel in this dynamic and rewarding field. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
36723 Jobs | Dublin
Wipro
11788 Jobs | Bengaluru
EY
8277 Jobs | London
IBM
6362 Jobs | Armonk
Amazon
6322 Jobs | Seattle,WA
Oracle
5543 Jobs | Redwood City
Capgemini
5131 Jobs | Paris,France
Uplers
4724 Jobs | Ahmedabad
Infosys
4329 Jobs | Bangalore,Karnataka
Accenture in India
4290 Jobs | Dublin 2