4314 Outbound Jobs - Page 40

Process :- Tvs & bajaj Process ( outbound ) Marathi /Hindi & Basic English Communication. Providing service to the customers. Sal.Up To Fre. 12k To 14k Sal.Up To Exp.14k to 16k Regional Language Up To 18K Unlimited Incentives Required Candidate profile Qualification: HSC And Above To schedule your interview send your CV through WhatsApp Or Call(number mentioned below) Contact :- HR Gaurav:- 7796427055 Perks and benefits Good salary with unlimited Incentives

Marathi /Hindi & Basic English Communication. Handling Inbound And Outbound calls Freshers/Experienced both can apply. Sal Up To Fre. 12k to14k Sal Up To Exp.14k to 16k Sal Up To Regional Language.Up To 18K Unlimited Incentives. Required Candidate profile Qualification: HSC And Above To schedule your interview send your CV through WhatsApp Or Call(number mentioned below) Contact :- HR Gaurav:- 7796427055 Perks and benefits Good salary with unlimited incentive

Key Responsibilities: - Make outbound calls to customers with overdue accounts - Send automated reminders and personalized follow-up communications - Resolve customer queries and concerns related to payments - Negotiate payment plans and arrangements - Maintain accurate records of customer interactions - Meet collection targets and performance metrics - Requirements: - Excellent communication and negotiation skills - Ability to work in a fast-paced environment - Strong problem-solving and analytical skills - Proficiency in collection software and tools - Ability to maintain a professional tone and demeanor - Goals: - Recover outstanding debts in a timely and efficient manner - Build positive relationships with customers - Improve collection rates and reduce delinquency This role requires strong communication and negotiation skills, as well as the ability to work effectively with customers to resolve payment issues. HR Name - Shadaab Shaikh Contact - 7977184194

Greetings from Teleperformance!!! Domestic voice process Customer Support Inbound / Outbound process (sales with existing customer only) Language - English & Hindi Graduation or Post Graduation Freshers/ exp both Male and Female can apply 6 day's working / 1 week off sunday Salary - 25k CTC / 20500 take home + incentives based on performance Location- AMBIT IT Park, Ambattur Chennai. If candidate is travelling out of Tamil Nadu, - One way travel tickets& 14 days accommodation will be provided and - Relocation bonus after completing 90days in system. - Retention bonus every quarter Interested candidates Please WhatsApp your resume to - 9444730317

**"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-38k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds- 1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Sadaf-6362015960 or 9964080000 or visit jobshop.ai to explore other open positions with us

About The Role JOB ROLE Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets . Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements 4 to 5 years work experience Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Trade and Forex. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self motivated with a passion to achieve.

Qualification Criteria BSc in Nutrition, life sciences graduate/PG in life science/ Psychology/Sociology/Mental Health Sciences/Science Graduate Experience 2-4 yrs minimum Skills Good communication, listening, counseling skills problem-solving skill, behavior therapist Reporting to TL Health Coach Language Preference Telugu/Bengali/Marathi along with English and Hindi Location Remote Responsibilities Stay current and best in class on chronic disease (education and management to leverage proven digital therapeutics technique to enhance program engagement and outcomes Provide product related counseling via outbound calls and chats to users of patients as per project therapy brief within the aligned quality framework Successful baseline counseling and retaining a user on the program Information capturing, reporting and management basis client requirement Patient query handling using the therapy brief guiding material Work closely with the Team Leaders clinical, operations by sharing user insights/ challenges/ needs to aid in developing improved care protocols and briefs Share user experience and handling best practices within the team Over a period of time develop various behavior therapy understanding and utilizing them in the counseling approach for users. Keep the Counseling Database updated and constantly improving as per the program requirements, ensuring user interactions are improved week on week with required program metrics. Update relevant documentation to reflect user interactions and daily tasks on a real time basis as per the tasks assigned. Episodically there will be certain functions in addition to the ones mentioned above that need to be performed. This is in line with the companys intention of providing adequate upskilling opportunities to the team members, enhanced learning and working cohesively across functions in addition to ensuring that there is enough back-up planning in case certain team members are not available and critical functions need to be carried out. Depending upon team members aptitude, availability, team KPIs and performance these situations may arise and need to be taken care of in case of required user scenarios. Adverse Event reporting as a part of Pharmacovigilance protocols as per the program as and when required to ensure all product related complaints, queries and challenges are highlighted in a timely manner and reported in the provided formats so that it aids in improving the product adherence. ","

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role ? Managing and processing New Consumer Client and Card Member applications for ANZ market. Servicing Clients through Emails or Outbound/Inbound Calls Ensure established compliance measures are met when completing set up and maintenance of accounts. Performing appropriate checks against incoming Corporate Applications ensuring that AXP meets its regulatory, fraud, risk, AML, and due diligence requirements. Liaising with internal Business Partners with relation to any erroneous or incomplete set ups received. Manage the end to end journey of a consumer setup and Card Member. Multitask and efficiently navigate through multiple screens and systems to effectively provide extraordinary customer care Work in a fast-paced, structured service center environment. Document necessary account information and offer solutions that benefit the customer and our business. Maintain acceptable performance standards, including effectiveness, efficiency, and quality Preferred Qualifications: Demonstrated ability to work independently in a fast paced, structured, high volume environment with minimal supervision. Proven negotiation/problem solving skills with internal and external clients. Strong flexibility/adaptability to manage multiple tasks within stringent time frames while maintaining accuracy. Must possess strong planning and organizational skills. Demonstrated excellent written/verbal communication skills and ability to communicate and work effectively with all levels of management. Must be flexible to work any shift during core hours of operations Monday through Friday from 1:30 AM 3:30 PM, and in a 24hr environment, weekends (depending on business needs). Additional Requirements: Flexibility to work anytime in ANZ hours, including weekends Hybrid Environment- on site expectation 3 days/week Workplace Flexibility: Full time. Shift flexibility requirements. American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives

Job Description IT Services we offer: ERPNext implementations & workflow automation Target Clientele: India: 50 Cr+ Turnover Corporates, Overseas: Direct clients and IT companies for outsourcing model. Prospect & Pipeline Building: Identify and qualify leads across LinkedIn, Freelancer, and other B2B channels for all three services. Outbound Outreach: Manage personalized messaging campaigns to CIOs, IT managers, and digital transformation decision makers. Consultative Selling: Understand client pain points and present tailored solutions, build long term relations Product Demos & POCs: Coordinate and deliver live demos or proof of concepts (in coordination with our consultants/devs) to showcase ROI and technical fit. Proposal & Contract Management: Generate customized proposals for solving exact problem statement from the provided templates. Sales Operations & CRM: Maintain up to date records in CRM track follow-ups, deal stages, forecast monthly/quarterly targets, and optimize funnel metrics. Cross functional Collaboration: Partner with delivery teams to ensure smooth handover, clarify scoping, and secure customer satisfaction. Market Intelligence: Monitor competitor offerings, pricing trends, and emerging process automation tools to refine value propositions. Reporting & Continuous Improvement: Deliver weekly sales reports, analyze win/loss data, and propose process optimizations for higher conversion rates. Thought Leadership & Events: Represent our brand at virtual/in person industry events, webinars, and workshops. Key Skills Proven IT Sales Track Record: Minimum 3 years experience in selling B2B IT services, consistently meeting or exceeding quotas. ERP Sales Experience: Direct experience selling ERP solutions (ERPNext, SAP, Oracle, etc.) in fixed price or hourly models. Platform Savvy: Demonstrable success sourcing and closing deals via LinkedIn and Freelancer/Upwork. Global Sales Exposure: Comfortable managing cross border deals, understanding cultural nuances, and navigating international procurement cycles. Process Driven: Strong affinity for sales systems pipeline management, forecast hygiene, playbooks, and KPI rigor. Technical Aptitude: Ability to grasp core concepts of ERP and workflow engines, positioning them as business impact tools. Consultative Communication: Exceptional presentation, negotiation, and relationship building skills. CRM & Sales Tools: Hands on with ERPNext, Odoo, HubSpot, Zoho CRM, Salesforce, or similar; adept at leveraging analytics for decision making. Forward Thinking & Self Starter: Thrives in a lean startup environment, proactively identifies new revenue streams, and isn t afraid to roll up their sleeves. Education & Languages: Bachelor s in Business/IT or equivalent; excellent English (written & spoken); additional languages a plus.

Articulates or translates complex information in clear, meaningful and structured way to suit audience. Often acts as an expert across multiple projects simultaneously, owning features and guiding the teams on their requirements gathering, design, change or implementation approach. Be responsible for implementation management, including planning, controlling and reporting on implementation of the change product . Identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early. Use systemic thinking and creativity in devising solution options by anticipating the issues/ risks and act to mitigate; handle any unforeseen roadblocks swiftly and effectively. Be responsible for change planning and audience analysis; through to designing and delivering change interventions (eg communications, training, support, organisation alignment); and tracking and taking actions on change readiness, requirements: 8+ years of experience in business analysis and most recent experience preferably in the banking and financial domain. Strong business analysis, requirements gathering and design thinking skills with a mix of business, operations and technology focused projects. Promote Agile ways of working, and manage requirement life cycle and traceability, experience in digital transformation projects in a global banks/consulting firm/ Financial industry. Strong knowledge of banking fraud domain and has been part of a fraud engagement Good knowledge of different types of frauds pertaining to outbound and inbound payments, cards Good knowledge of a banking fraud product (SASEFM, Feedzai etc) Adapt and adhere to the HSBC s ways of working and collaborate with array of stakeholders effectively and inclusively and liaison with cross functional team for programme execution. Experience in Change management and Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications through to training the final user. Effective communication, inter-personal and negotiating skills. Knowledge of MS Office and business analysis tools and techniques, knowledge of JIRA and Confluence tools. Create required artefacts and to expected standard (eg Behavior Driven Development (BDD) in user stories, end-to-end flow diagrams with touchpoints, Confluence documentation for requirements traceability) Lead planning analysis activity with optimal use of resources to help define and track metrics and KPIs for the product. Use of customer, product, and operational procedural insights to optimise experience and propositions. The following additional skills would be advantageous: - Certified Business Analysis Professional (CBAP) If not held, you would be expected to work towards the qualification - Agile Certifications - Design Thinking

We are hiring Program Manager to build and own the Supply Chain design and execution charter for Quick Commerce. The incumbent will be responsible to building Supply Chain processes across Inbound, Transportation and Outbound, and drive Operational excellence. The incumbent will also be driving high impact customer experience and cost optimization projects. These projects will typically involve designing and building complex new processes, driving technology solutions, driving large cost reduction or efficiency improvement initiatives or solving for scale up. The incumbent will - 1) Design Supply Chain processes, planning workstreams and drive automation 2) Work with finance, business, transportation and other Amazon teams to build processes and drive execution 3) Responsible for conducting external and internal benchmarking exercises to guide Supply Chain decisions 4) Create a plan and manage execution to deliver results 5) Develop a roadmap and metrics to measure progress of the initiatives they own. Own writing reports/documents that detail the progress to leadership on a frequent basis. 6) Liaise across functions to drive negotiation, alignment and take logical decisions while maintaining high speed of execution 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelors degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules

Job_Description":" We are seeking a dedicated and dynamic Ludic Customer Experience Executive to join our team. In this role, you will be the driving force behind creating exceptional customer interactions. Your focus will be on fostering positive relationships, addressing inquiries, and ensuring customer satisfaction through various communication channels. As the Ludic Customer Experience Executive, you will play a pivotal role in upholding our commitment to delivering unparalleled service and fostering brand loyalty. Its remote during the probation period, and after that, well transition to working from Bangalore. Responsibilities: Manage Inbound and Outbound Communications: Handle a diverse range of customer queries through channels such as calls, emails, and social media platforms like WhatsApp, Facebook, and Twitter. Gather Customer Feedback and Insights: Proactively collect and analyze customer feedback, reviews, and ratings to gain valuable insights into their preferences and pain points. Empathetic Customer Engagement: Demonstrate a deep understanding of both dissatisfied customers and our target audience, showcasing empathy and patience in every interaction. Uphold the Customer-Centric Approach: Embrace the philosophy that the customer is at the center of everything we do. Ensure that Turn-Around-Time (TAT) expectations set by customers are consistently met and maintained. Collaborate and Improve: Collaborate with cross-functional teams to identify opportunities for enhancing the overall customer experience. Contribute to the continuous improvement of processes and strategies based on customer insights. Requirements Experience: Possess a minimum of two year of experience in leading a customer service team, showcasing your ability to guide and inspire others effectively. Comprehensive Customer Service Understanding: Display a profound comprehension of all aspects of Customer Service activities, encompassing customer communication, social media engagement, and data analytics. Exceptional Communication and Interpersonal Skills: Exhibit outstanding verbal and written communication skills, coupled with the ability to connect with individuals on a personal level while maintaining professionalism. Language Proficiency: Demonstrate proficiency in both written and spoken English and Hindi, enabling you to engage with a diverse customer base effectively. ","

Role & responsibilities :- Managing loading, unloading, shipment stacking and manpower Managing inbound and outbound volumes and surges Handling ground team and operations Managing cash Handling end to end last mile operations Driving metrics Note:- 6 Days working Rotational 9 hours shift Preferred candidate profile Any Graduate/Freshers can also apply Please contact Name :Balaji Contact : 8668160711

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Job Opportunity: Regional Customer Service Executive (Voice Process) | Day Shift | WORK FROM OFFICE Location: iEnergizer, B-148, Sector 10, Noida Salary: 21,700 CTC Languages Required: Kannada,Gujrati,Marathi,Tamil,Telgu, Malayalam (with Hindi or English as a second language) Who Can Apply? Freshers and Experienced candidate's welcome Graduates & Undergraduates eligible Job Requirements: Basic English or Hindi communication skills 6-day working schedule Immediate joiners preferred Why Join Us? Get started with a stable career in customer service we offer to help you succeed from day one! How to Apply? WhatsApp your CV to HR AMIT LATWAL 8006200310 Mention your preferred language below your CV For any queries, feel free to connect via WhatsApp. Refer a friend who's looking for a job and help them land this opportunity too! Hurry! Limited openings available. Best Regards, HR AMIT LATWAL 8006200310 iEnergizer A Leading BPO in Noida

To handle day to day operations for Inbound/Outbound/Inventory operational work across the site with driving excellence, process, and implementation of operational compliances as per customer needs/ SOP/ policies & procedures of the company or Government. To deliver significant change management solutions, and ongoing cultural change in site operation Team. Daily MIS reporting to customer and internal stake holders. 5S management on floor operations. To monitor/ drive and achieve KPI s and SLA as per the agreed understanding with customers. Responsible for 100% inventory accuracy management in the site. Ensuring 100% safety for the site.

Inside Sales Representative Location: Noida, Uttar Pradesh-Onsite Experience: 3+ Years Industry: IT Consulting, Staffing, Corporate Training, Data & AI Services Job Type: Full-Time Reports To: Head - Business Development / Regional Sales Manager About Servoedge Technologies: Servoedge Technologies is a fast-growing IT consulting and data-driven services company offering digital transformation, analytics, and AI-powered platforms. With a vision to expand across US, UK, Europe, Australia, and the Middle East (Dubai), we are building a passionate inside sales team that will drive our global outreach, B2B pipeline generation, and revenue acceleration. Role Overview: We are looking for a results-driven Inside Sales Consultant with 3+ years of experience in B2B IT services and/or training organizations (startups or consulting). You will play a pivotal role in lead generation, nurturing prospects, crafting proposals, and influencing high-value deal closures in international markets. This role combines strategic outreach and hands-on sales enablement to create qualified opportunities and support revenue growth across regions. Key Responsibilities: Lead Generation & Prospecting : Identify, research, and reach out to decision-makers (CXOs, IT Heads, L&D, HR, Procurement) across global geographies via: LinkedIn Sales Navigator Cold calling / cold emailing B2B contact databases Outbound marketing campaigns Understand client business needs, pain points, and map them to Servoedge s solutions. Proposal & Sales Collateral Preparation : Collaborate with pre-sales, content, and delivery teams to: Create tailored proposals, case decks, pitch presentations, and commercial quotes. Respond to RFPs, RFIs with speed, clarity, and structure. Ensure all client communication is professional, customized, and conversion oriented. Pipeline Management & Follow-ups : Maintain accurate and up-to-date records of all prospect interactions in CRM (Zoho/Salesforce/HubSpot). Follow up with warm and cold leads systematically to reduce deal cycle time. Track and report KPIs including: Qualified leads generated Conversion rates (proposal-to-deal) Pipeline influenced revenue Strategic Alignment & Team Collaboration : Support marketing campaigns with sales execution (webinars, mailers, drip campaigns). Collaborate with sales leadership to refine targeting strategy by region. Share insights on buyer behavior, market trends, and competitor activity. Required Skills & Experience: 3+ years of inside sales or business development experience in B2B IT services, SaaS, staffing, or corporate training domain. Strong verbal & written communication skills in English (mandatory for global client communication). Hands-on experience using: CRM tools (e.g., Zoho, Salesforce, HubSpot) Sales automation/outreach tools (e.g., Apollo, Lemlist, Mailshake) LinkedIn Sales Navigator, Excel/Sheets, Proposal Decks Understanding of IT consulting areas like: Cloud, custom application services, BI/Analytics, staff augmentation L&D programs, technical training, workforce development Consultative selling skills with ability to build rapport, ask relevant questions, and influence buyers. Preferred Attributes Prior experience working with clients from US, UK, Europe, or Middle East. Background in startups or mid-sized IT/EdTech firms. Ability to adapt to cultural nuances, multiple time zones, and remote collaboration tools. Comfortable working with sales quotas and reporting metrics weekly/monthly. What We Offer? Opportunity to be part of a global growth journey. Direct exposure to leadership and client-facing roles. Flexible remote work culture with strong ownership. Performance-linked bonuses, recognition, and fast-tracked growth opportunities. How to Apply: Interested candidates are invited to submit their resume, portfolio, and a cover letter explaining their suitability for for Inside Sales Representative - [Your Name] or apply here.

[{"Salary":"8-12 LPA" , "Remote_Job":false , "Posting_Title":"Enterprise Sales Manager" , "Is_Locked":false , "City":"Bangalore North","Industry":"IT Services","Job_Description":" Position- Enterprise Sales Manager Experience-3yr Location- Bangalore Budget-8-12 LPA Working Mode - On-site Key Responsibilities Manage end-to-end account activities across PAN India Identify, qualify, and close large enterprise sales deals Build long-term relationships with key stakeholders and decision-makers Serve as the voice of the customer within the organization Generate leads through outbound strategies (cold calling, LinkedIn, networking, events) Collaborate closely with product and tech teams for smooth integrations Contribute to defining business strategy and future growth roadmapDesired Skills & Experience 3+ years of experience in enterprise or SaaS sales Prior experience in logistics or e-commerce preferred Strong understanding of SaaS sales cycles and solution selling Excellent communication and stakeholder management skills Analytical, data-driven mindset with strong problem-solving abilities B.Tech / BCA / MCA graduates preferred Demonstrated leadership abilities and team collaboration skillsWhats in It for

Strong working knowledge of SAP ERP (MM, PP modules), Windchill PLM,and MS Excel. Job Description In your new role you will: Supply Chain Planning & Execution Develop and execute procurement, production, and material planning strategies. Align production as per demand forecast and schedule ERP & PLM Integration Utilize SAP for purchase orders, inventory management, and MRP functions. Leverage Windchill PLM for managing BOMs, part lifecycles, and engineering changes. Ensure seamless data flow between design, production, and procurement functions. Vendor Management Identify, qualify, and manage suppliers for electronic components and materials. Monitor vendor performance and lead regular reviews to ensure quality, cost, and delivery targets. Negotiate contracts and develop strategic supplier relationships. Inventory & Logistics Maintain optimal inventory levels to avoid shortages or excess stock. Coordinate with logistics partners for inbound and outbound shipments. Cross-Functional Collaboration Work closely with R&D, Engineering, Manufacturing, and Quality teams to align supply chain strategies with product development and production timelines. Data Analysis & Reporting Generate reports and dashboards for KPIs such as Schedule variance, Cost Variance, supplier scorecards, inventory turns etc. Identify and implement process improvements for increased efficiency. Your Profile You are best equipped for this task if you have: 6 7 years of experience in supply chain operations, preferably in the electronics manufacturing industry. Strong working knowledge of SAP ERP (MM, PP modules), Windchill PLM,and MS Excel. Proven experience in vendor sourcing, evaluation, and performance management. Good understanding of electronics components, BOMs , and product lifecycle management. Strong analytical, negotiation, and communication skills. for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant s experience and skills. Learn more about our various contact channels. Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process. Click here for more information about Diversity & Inclusion at Infineon.

Position Title: Supervisor, Credit and AML/ATF Analysts Status: Full Time Work from Office Hours: Monday Friday, 9:00am - 8:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelors degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

Position Title: Supervisor, Credit and AML/ATF Analysts Status: Full Time Work from Office Hours: Monday Friday, 9:00am - 8:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelors degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

Good to have understanding of the U.S. Talent Acquisition landscape, with a dedicated focus on quality assurance, compliance, and process excellence for Spanish-speaking candidates Conduct regular audits for Spanish Talent Acquisition transactions team in US across various HR systems (e.g., UltiPro, Kronos) to ensure accuracy, consistency, and adherence to defined standards and client-specific requirements Implement self-auditing practices and proactively identify improvement opportunities to maintain high-quality output and minimize errors Monitor service level agreements (SLAs), quality benchmarks, and recruiter performance, ensuring alignment with client expectations and internal KPIs Address and resolve call and process-related queries, offering timely, accurate resolutions while maintaining a high standard of customer service and professionalism (Spanish customer base) Evaluate end-to-end HR processes such as payroll, timekeeping, attendance tracking, and termination, ensuring full compliance with company policies and U.S. labor laws Demonstrate intermediatory written and verbal communication skills Spanish and strong skills in English, with the ability to summarize audit findings, deliver clear feedback, and conduct bilingual communication as needed Utilize tools such as Microsoft Word, Excel, PowerPoint, and Adobe Acrobat to generate reports, perform root cause analysis (RCA), and share actionable insights with internal stakeholders Support team performance monitoring, providing insights to enhance efficiency, candidate experience, and overall recruitment effectiveness Lead or participate in calibration sessions, maintaining a calibration variance of less than 5% to ensure consistency in quality assessment standards Proactively identify skill gaps within the recruitment team and recommend or support training and upskilling initiatives, fostering a culture of continuous learning and process improvement Support risk management activities by identifying potential process risks, performing regular compliance checks, and suggesting mitigation strategies Provide constructive peer feedback by auditing colleague transactions to promote a zero-defect culture and shared accountability Collaborate with cross-functional teams to standardize quality practices and elevate overall team performance Displaying customer-centric behavior by ensuring high levels of service satisfaction across all touchpoints in the TA process Stay updated with industry best practices, trends, and methodologies by engaging in continuous professional development and applying learnings to improve audit and process standards Demonstrate strong interpersonal, problem-solving, and decision-making skills to recommend quality-driven action plans that align with organizational goal Collaborate with team members to enhance overall performance and ensure adherence to quality standards. Provides support by auditing peers work to identify and eliminate errors, fostering a zero-defect culture. Engages in continuous professional development to stay updated on best practices, industry standards, and quality assurance methodologies. Demonstrates strong interpersonal and communication skills to effectively manage relationships with team members and clients. Exercises sound decision-making and strategic thinking to recommend actionable plans that drive quality improvements and align with organizational goals. Respond promptly and thoroughly to audit requests, findings, and communications to ensure seamless quality assurance processes Effectively manages multiple auditing tasks and quality reviews simultaneously, ensuring timely completion without compromising accuracy Ensures 100% adherence to deadlines for quality reports, audits, and process evaluations, maintaining compliance with SLAs and organizational standards

Sales Executive English (Voice Process) Mumbai, India Sales Executive English (Voice Process) Mumbai, India Start your sales career with Fusion CX, where passion meets performance. Are you someone who thrives in fast-paced conversations, has a persuasive spark, and enjoys making a difference with every call? At Fusion CX Mumbai, we are on the lookout for enthusiastic Sales Executives who are fluent in English and eager to join one of India s fastest-growing customer experience companies. Whether you are a fresh graduate or a young professional with up to two years of experience, this is your chance to grow your career with a people-first organization that believes in empowering talent from day one. Multiple openings available, apply now! Job Description Sales Executive About the Role As a Sales Executive English (Voice Process), you will be the frontline ambassador of a brand, engaging with potential customers, understanding their needs, and confidently offering tailored solutions. This role demands excellent communication skills, a sales-driven mindset, and a genuine passion for delivering top-notch service to customers. Your Responsibilities Reach out to potential customers through inbound and outbound calls or leads provided. Understand customer protection needs and recommend the most suitable insurance plans for clients. Clearly explain plan features, coverage, premiums, and terms & conditions. Address queries and objections to convert prospects into customers. Maintain CRM records, follow up for renewals, and upsell opportunities. Meet or exceed monthly and quarterly sales targets. Job Requirements Sales Executive Education: Undergraduate, graduate, or postgraduate in any stream. Experience: 0 months to 2 years in sales or customer service roles. Language Skills: Fluency in English (spoken and written) is mandatory. The associate should be Versant 5 certified. Technical Skills: Basic Knowledge of computer usage, such as how to browse the Internet and operate applications. Knowledge of using MS Office applications like Word and Excel. Typing skills: Typing test 22 WPM with 85% Accuracy Location: Willingness to work from our office in Navi Mumbai. Schedule: Availability to work 6 days a week, in fixed day shifts with rotational week-offs. A confident, proactive, and target-oriented personality. Why Join Fusion CX? At Fusion CX, we don t just hire people, we nurture potential. As an employee-first brand , we ensure that our team members are heard, supported, and celebrated. Here s what you can expect: A transparent incentive structure that rewards your performance. Real-time learning, mentorship, and opportunities to level up fast. A collaborative team culture built on respect, recognition, and growth. Access to a secure and dynamic workplace environment at our Navi Mumbai office. An inclusive culture where everyone s voice counts, just like yours. Apply now to take your first step into an exciting future in sales jobs in Mumbai and explore how you can grow with a purpose at Fusion CX. Upload your CV/resume or any other relevant file. Max. file size: 64 MB. Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication. Sales Executive English (Voice Process) Mumbai, India We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.

Key Skills: Analytical Thinking, Problem-Solving, Organizational Skills, Communication, Leadership, Strategic Thinking, Conflict Resolution, Continuous Improvement Experience: 0 - 3 years Job Description: Apply Manage and inform, and counsel aspirants on professional training and development progress. Maintain open communication, establish and build relationships, and provide personalized support services to course participants Maintain in the integrity of the academic programs and Coepd policies. Utilize database to record accurate documentation and insure timely inquiry responses. Assist students with online IIBA certification applications and registering for classes. Assist students to complete and submit admission forms as well as course registration. Should handle inbound and outbound calls and emails. Audit database for data errors such as incorrect major, batch, nurturing, placement status. Design and implement PowerPoint presentations about all policies and process . Work on special projects including updating and editing PowerPoint presentations, compiling metric and measurement reports. Monitor student performance to provide immediate intervention for students struggling with their online assignment. Enhance negotiation and communication skills.

Position Overview: As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customer s creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card Operations. Position Details: Position: Credit Analyst Status: Full Time Work from Office Hours: Monday Friday, 9:00am 8:00pm IST Department: President s Choice Financial Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Fraud and Credit Risk Review: o Review new applications for fraud and credit risk, making outbound calls for fraud and em+D120ployment verification. o Analyze conversations with applicants in real-time to assess potential fraud risk. o Document and approve requirements based on analysis of credit policies. Credit Management: o Administer and control credit terms and limits. o Perform credit limit reviews, reinstatements, and account maintenance. o Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer s requirements and ability. Customer Interaction: o Communicate directly with applicants, adhering to brand standards. o Liaise effectively with other areas impacting the Credit Department. o Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: o Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. o Ensure high levels of accuracy in report maintenance and tracking. Qualifications and Requirements: Educational Background: o Bachelors degree in Finance, Business Administration, or a related field preferred. Experience: o Previous experience reviewing and approving credit is an asset. o Minimum of 2-3 year of customer service experience. o Credit card experience required; credit and fraud experience is an asset. Skills and Competencies: o Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. o Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. o Ability to communicate tactfully with various levels of business management in a professional manner. o Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. o Demonstrated ability to implement change efforts. o Highly motivated with the ability to work independently in a fast-paced team environment. o Knowledge of PCs and strong keyboarding skills. o Proficiency in MS Word, Excel, and Outlook is an asset. o TSYS/ADM system knowledge is an asset. o Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.