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0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Pune, Chennai
Work from Office
Opening for Freshers in BPO Domain for Voice process Night shift. Good comm req Mumbai, Chennai, Bangalore, Hyderabad Freshers & experience with excellent communication skills US shift (6:30pm to 3:30am) Sat & Sun off Cab will be provided Work From Office AR caller / Customer / Technical Support (International Voice) Sal 18k To 30k net Pls call vishnupriya 9962064796 for more info Thanks vishnupriya 9962064796
Posted 4 days ago
3.0 - 8.0 years
10 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Designation: Sr Team Leader Payroll-Insurance Co Payroll Job Location-Vashi Salary-10 Lakhs+Inc Call 9773553319 Simran www.hyfly.in Required Candidate profile Total 8 years Min 3-5 years of experience as a Team Leader in a domestic/international BPO. (insurance industry experience will be added advantage) Assist Team Manager with development, process Perks and benefits Medical Allowance + Daily Allowance
Posted 4 days ago
0.0 - 5.0 years
2 - 5 Lacs
Mumbai, Mumbai Suburban, Thane
Work from Office
Designation :Phone Banking Officer Payroll-Bank Payroll Job Location-Andheri/Thane/Nerul Process-Inbound Salary-Fresher 3.5 lakh Exp 5 lakh Day Shifts Graduate Fresher Welcome Need to Handle Bank HNI Clients Only Call 9137797705 -hrutika www.hyfly.in Required Candidate profile Virtually handle Bank's Elite customers account Solve issues over calls Help in investing in Banking Product's like FD/RD/Mutual Fund Upsell them Credit Cards/Loans no target for salary www.hyfly.in Perks and benefits Medical Allowance + Performance based Incentives
Posted 4 days ago
0.0 - 5.0 years
2 - 3 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Hey Job Seekers Do you want to work in Voice / E-Mail / Chat Process for MNC BPO Call Centre ? Work From Office International & Domestic E -Com Process CTC 15 -32 K /Month Call Sourabh @ 9779924404 for interview in Chandigarh / Mohali Location Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth PG available nearby In House Cafeteria Subsidised Meals
Posted 4 days ago
1.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Hiring Now Banking Customer Support (International Voice Process) Location: Bangalore Shift: US/UK Rotational Shifts Experience: Minimum 1 year in International Voice Process Qualification: Graduates / Undergraduates with relevant experience Joiners: Immediate Joiners Only CTC: Up to [Insert range] + Incentives Job Description: We are hiring for a Customer Support Executive role in a Banking Voice Process . The ideal candidate will handle inbound and outbound customer calls from international clients, resolve banking-related queries, and ensure a high standard of service delivery. This role also includes responsibilities in quality assurance and process improvement. Key Responsibilities: Customer Support (Voice): Handle inbound and outbound international calls in a timely and professional manner. Focus on First Call Resolution (FCR) as a core part of customer relationship management. Identify customer needs and concerns by actively listening and asking relevant questions. Provide accurate information and resolve banking-related issues efficiently. Follow predefined communication scripts while exercising judgment to go off-script when needed. Record call details in the appropriate CRM or tracking system and escalate as per procedures. Quality Assurance & Audits: Monitor and evaluate service quality , ensuring alignment with client KPIs such as CSAT (Customer Satisfaction) and quality scores . Develop and implement quality control measures to maintain service excellence. Analyze call data and audit findings to identify recurring issues and suggest improvements. Collaborate with operations and training teams to address quality concerns. Conduct quality feedback sessions with agents to share insights and drive continuous improvement. Candidate Profile: Minimum 1 year of experience in an international voice process (preferably in banking or financial services) Excellent verbal communication skills and active listening ability Strong problem-solving skills and ability to handle high-pressure situations Familiarity with CRM tools and call documentation systems Willingness to work in US/UK rotational shifts Graduates / Undergraduates with relevant experience are eligible Immediate joiners preferred Book Your Interview Slot Today! Contact: 7829336202 / 7829336034 / 9380300644
Posted 4 days ago
15.0 - 20.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Workday Studio Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : Mandatory to have Workday Related certification15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day involves overseeing the application development process and collaborating with team members to ensure project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead the team in implementing innovative solutions- Provide guidance and mentorship to junior team members Professional & Technical Skills: - Must To Have Skills: Proficiency in Workday Core Integrations, Mandatory to have Workday Related certification- Strong understanding of integration principles and best practices- Experience in designing and implementing complex integration solutions- Knowledge of Workday Studio and EIBs- Ability to troubleshoot and resolve integration issues efficiently Additional Information:- The candidate should have a minimum of 12 years of experience in Workday Core Integrations- This position is based at our Bengaluru office- A mandatory Workday Related certification is required Qualification Mandatory to have Workday Related certification15 years full time education
Posted 4 days ago
1.0 - 5.0 years
4 - 8 Lacs
Hyderabad, Telangana
Work from Office
Key Responsibilities: Research and identify potential clients using platforms like LinkedIn, Apollo, ZoomInfo, and other lead databases. Generate high-quality leads through outbound calling, cold emailing, and social selling. Qualify leads based on target customer profiles and transfer hot leads to the sales team. Manage and update CRM with accurate lead information and engagement status.
Posted 4 days ago
0.0 - 1.0 years
2 - 3 Lacs
Surat
Work from Office
Telecaller Required: We are currently looking for a motivated and dedicated telecaller to join our team. The ideal candidate should possess excellent communication skills in English,Gujarati and Hindi, have a polite and persuasive approach, and be comfortable handling both inbound and outbound calls. Prior experience in customer service or telecalling will be an advantage, but freshers with strong interpersonal skills are also welcome to apply. Responsibilities include making calls to potential customers, explaining products or services, and maintaining accurate records of interactions. If you are enthusiastic, goal-oriented, and ready to grow with us, we d love to hear from you.
Posted 4 days ago
0.0 - 5.0 years
1 - 3 Lacs
New Delhi, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hi Candidates, We are hiring for Customer care executive Role-Inbound *Candidates should be able to speak in English *Freshers & Experienced both can apply *Salary upto 25k CTC *Fixed Day Shift *6days working Barkha @ 8851644223( whatsapp too) Required Candidate profile * Candidate should be able to conversate with customers *12th pass/Undergraduates/Graduates can apply * Good in responding calls * Should be able join immediately * Ready to work for Gurgaon Perks and benefits +incentives+shuttle service
Posted 4 days ago
5.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Workday Studio Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Need experienced Integrations resource Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will work on developing solutions to enhance business processes and improve application functionality. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead integration efforts to connect various systems seamlessly.- Develop and maintain integrations using Workday Studio.- Troubleshoot and resolve integration issues efficiently.- Collaborate with stakeholders to gather integration requirements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Workday Studio.- Strong understanding of integration concepts and methodologies.- Experience with RESTful APIs and web services.- Knowledge of Workday HCM and Financials modules.- Good To Have Skills: Experience with Workday EIBs. Additional Information:- The candidate should have a minimum of 5 years of experience in Workday Studio.- This position is based at our Bengaluru office.- A Need experienced Integrations resource is required. Qualification Need experienced Integrations resource
Posted 4 days ago
0.0 - 3.0 years
2 - 5 Lacs
New Delhi, Pune
Work from Office
Jeevan jyoti consultant is looking for Female Telecaller to join our dynamic team and embark on a rewarding career journey. A telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities : 1. Make outbound calls to customers to promote products and services, or follow up on recent purchases. 2. Respond to customer inquiries and provide information about products and services. 3. Resolve customer complaints and provide appropriate solutions. 4. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. 5. Meet and exceed sales and customer satisfaction targets. 6. Continuously improve product and service knowledge to provide accurate information to customers. 7. Stay up - to - date with industry developments and maintain a working knowledge of competitor offerings. 8. Follow all company policies and procedures, including those related to confidentiality and data security. 9. Participate in training and development opportunities to improve skills and knowledge. 10. Adhere to schedules and work efficiently under pressure to meet deadlines.
Posted 5 days ago
0.0 - 2.0 years
5 - 9 Lacs
Nagercoil
Work from Office
Experience: Freshers to 2 years Responsibilities: - Conduct cold calls to generate leads and introduce products/services. - Qualify prospects and follow up on leads. - Achieve sales targets and meet KPIs. - Maintain CRM records and track sales progress. - Address customer queries and objections to close sales. Skills Required: - Strong communication skills (verbal and written). - Goal-oriented with a passion for sales. - Ability to work independently and meet targets.
Posted 5 days ago
1.0 - 3.0 years
2 - 2 Lacs
Mumbai
Work from Office
Role & responsibilities Tasks & Expectations Lead Management Handle 80-90calls per day (inbound + outbound). Qualify prospects using BANT (Budget-Authority-Need-Timeline) and update CRM . Sales Conversion Pitch product features, technical specs, and price schemes confidently. Negotiate within approved discount slabs; secure PO and payment on call where possible. Account Nurturing Schedule periodic follow-ups, send quotes & catalogues via WhatsApp/Email. Upsell complementary consumables in line with monthly campaigns. Target Achievement Meet or exceed monthly revenue, call-quality, and conversion KPIs. Cross-Function Liaison Coordinate with logistics for dispatch status and after-sales service team for order related. Reporting & Compliance Submit daily call reports, funnel forecasts, and competitor intel. Follow Meta/WhatsApp Business & GDPR-compliant communication guidelines. Preferred candidate profile Education : Graduate Communication : good spoken & written English, Hindi; • Tech Savvy : Hands-on with CRMs, Google Workspace/MS Office; comfortable with WhatsApp Business. • Sales DNA : Persuasive storytelling, objection handling, funnel discipline, and target obsession. • Soft Skills : Active listening, time management, positive attitude under pressure.
Posted 5 days ago
0.0 - 5.0 years
3 - 5 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Take calls, help customers complete their KYC - update their DOB, Full Name, PAN, Vehicle Number, Photo etc on policy documents Resolve queries related to their insurance policy Salary 3 lakhs to 3.5 lakhs Day shift only, 6 rotational week offs Vashi Required Candidate profile Graduate or Post Graduate with fluent English, good email writing skills Fresher or Experience in BPO & willing to work from Office may only apply Call 8080126356 Ekta Email-hyflyhr9@gmail.com Perks and benefits Medical Allowance + Performance based incentives
Posted 5 days ago
1.0 - 6.0 years
1 - 4 Lacs
Thane, Dombivli, Mumbai (All Areas)
Work from Office
Designation: Phone Banking Officer (Voice) Payroll-Bank Payroll (Non BPo) Job Location-Thane/Nahur/Airoli Fresher welcome Salary-29K Net+Incentives Day Shift 5 days working Work From Office Call 9773553319 Simran email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Candidates need to provide information about the banking products to existing customers on call Candidates Have to solved customers Query on call Graduation Must (Fresher can also apply) Perks and benefits Medical Allowance + Daily Allowance
Posted 5 days ago
0.0 - 1.0 years
6 - 8 Lacs
Gurugram, Bengaluru
Work from Office
Responsibilities: Lead Generation & Prospecting: Research and identify target accounts and key decision-makers within the financial services industry (e.g., banks, wealth management firms, fintech companies, insurance providers, investment funds). Utilize various tools and platforms (CRM, LinkedIn Sales Navigator, industry databases, online research) to build and maintain a robust pipeline of qualified leads. Proactively seek new business opportunities through targeted outbound strategies. Outbound Engagement & Cold Calling: Execute high-volume outbound activities including cold calling, email outreach, and social selling to engage prospects. Craft personalized and compelling messaging that resonates with the specific challenges and needs of financial institutions. Successfully articulate the value proposition of our [products/services] to senior-level financial professionals. Lead Qualification & Discovery: Conduct initial discovery calls to understand prospects' current pain points, business objectives, and existing solutions within the financial domain. Qualify leads based on established criteria (e.g., BANT - Budget, Authority, Need, Timeline) to determine their fit for our offerings. Overcome initial objections and demonstrate a clear understanding of financial industry trends and terminology. Meeting Scheduling & Handover: Schedule qualified meetings and product demonstrations for Account Executives (AEs) and sales managers. Provide comprehensive handover notes to the sales team, ensuring they are well-prepared for follow-up engagements. CRM Management & Reporting: Accurately track all activities, communications, and lead statuses in the CRM system (e.g., Salesforce). Maintain detailed and organized records of prospect interactions. Report on key performance indicators (KPIs) such as calls made, emails sent, meetings booked, and qualified leads generated. Financial Industry Knowledge & Communication: Continuously develop and maintain a strong understanding of financial markets, products, regulations, and industry trends (e.g., digital banking, fintech, AI in finance, ESG, cybersecurity in finance). Engage in intelligent conversations with financial professionals, demonstrating credibility and expertise. Exhibit exceptional written and verbal communication skills, including active listening, clear articulation, and persuasive pitching.
Posted 5 days ago
0.0 - 2.0 years
2 - 6 Lacs
Mumbai, Pune
Work from Office
WE ARE HIRING INTERNATIONAL VOICE PROCESS (PUNE)(Mumbai ) Process: International Voice Process Experience: 6 Months to 2 Years Shifts: Rotational (Including Night Shifts) Work Mode: [On-site] Job Role: We are hiring enthusiastic and customer-oriented professionals for our International Voice Process . If you have excellent communication skills and are looking to build a career in the BPO/ITeS sector, this is your opportunity! Key Responsibilities: Handle inbound/outbound calls for international customers. Resolve queries and provide appropriate solutions. Ensure high levels of customer satisfaction. Maintain call logs and follow standard procedures. Eligibility Criteria: Any Graduate/Undergraduate can apply. Freshers and candidates with up to 2 years of experience are welcome. Excellent English communication skills (verbal & written). Willingness to work in rotational shifts, including night shifts. Basic computer and typing skills required. Perks & Benefits: Competitive salary package Growth opportunities within the organization Incentives based on performance Training & development support
Posted 5 days ago
1.0 - 3.0 years
2 - 5 Lacs
Mumbai
Work from Office
Shift Timing: US/UK Shift Timings /Night Shifts/Day Shifts/Rotational Shifts Job Description: We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service. Key Responsibilities: Handle inbound and outbound calls from international customers. Address customer inquiries, complaints, and support issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Ensure customer satisfaction by providing effective solutions. Meet performance targets and adhere to quality standards. Requirements: 2 months to 2 years of experience in a BPO or customer service role. Excellent verbal communication skills in English. Ability to work in a fast-paced environment and multitask effectively. Willingness to work in the Night shift. Positive attitude and customer-first approach. What We Offer:Permanent employment with growth opportunities. Supportive and collaborative work environment. Training and development programs to enhance your skills.
Posted 5 days ago
0.0 - 5.0 years
1 - 5 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Payroll-Bank Des-PBO Loc-Andheri Answer inbound calls and assist customer with their Queries/Request/Complain Raise Request & Complaints on behalf of the customer in the CRM tool Generate leads and educate customers about new products & their benefit Required Candidate profile We need candidates with excellent English communication skills Both Graduates and PG can apply Age Limit - 32yrs Rotational shifts and rotational week offs with 5 days working call 8169642494 Yogesh Perks and benefits Medical Allowance + Performance based Incentives
Posted 5 days ago
0.0 - 5.0 years
3 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
We have 500+ positions, active for Different voice & Chat processes. Hiring is open for a TOP 1 MNC located at Gurgaon No of Positions: 550 Hiring Freshers & Experienced candidates, who are interested for the VOICE process. Freshers salary: 17K to 30K ( Depending on assessment scores) Experienced Salary : 23K to 35K ( Depending on assessment scores) Education Qualification: Grad & UG Job location : Gurgaon CONTACT IMMEDIATELY Senior HR Ranjan - 8586942554 ( Call & Must WhatsApp the CV/ Basic details) Email: ranjansahakne3@gmail.com NO CHARGES : TOUCH CONSULTANTS
Posted 5 days ago
2.0 - 4.0 years
4 - 6 Lacs
Mumbai
Work from Office
BMC Software Inside Sales professionals have the power to transform entire organizations. Our Sales Academy is designed to help you onboard, learn and experience the best a sales organization can provide while helping you grow, develop, and build your Sales career. If you are looking for a company that gives you the freedom to expand your role, focuses highly on your professional development through continuous enablement, gives you an environment where you would feel happy to come to work, then BMC is the place to be. Join us today as a Business Development Representative in one of our global Digital Centers of Excellence (Dublin, Singapore & Cary) As a Business Development Representative, you will be focusing on developing quality pipelines and supporting the field sales organization to drive new revenue for BMC. Here is how, through this exciting role, you will contribute to BMC's and your own success: You will collaborate with the Field Sales Team to build a territory plan, reach out to new and existing customers to identify new revenue opportunities for BMC. Youll perform a vital role within our sales team developing inbound and outbound leads into qualified opportunities for our field sales team. Through your persistent and innovative mindset, you will identify target accounts and engage key decision makers with compelling outreach. You will ensure enablement and trainings are part of your daily operating rhythm. We have world class enablement teams and we want you to take advantage of all the investment we are allocating to YOU. As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure youre set up for success, you will bring the following skillset & experience: You can embrace, live and breathe our BMC values every day! You are business aware, curious by nature and are an everyday problem solver. You are a great storyteller and can articulate some overachievements through your professional or Personal experiences. BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 0 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
Posted 5 days ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali/SAS Nagar, Chandigarh, Panchkula
Work from Office
candidates need to deal with Bank customers in Branch need handle day to day work,solving customer query,endorsing Bank products Handing customer complaints form filling,system work working on Bank software Fresher eligible , fix salary +incentives
Posted 5 days ago
1.0 - 6.0 years
3 - 6 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Handle MD, CHO level escalations, work & resolve negative comments on social media within 48 hrs It includes inbound & outbound calling Salary-6 lakh Payroll - Bank Work locations - Andheri Call 9773553319 9082104424 Sanika www.hyfly.in Required Candidate profile Graduate with 1yr min ORM, Social Media Experience only can apply Should be flexible with 9-10hrs rotational shifts starting at 9am, 10am, 11am & 12pm Age limit: 34 yrs Current ctc not more than 5 lpa
Posted 5 days ago
5.0 - 10.0 years
7 - 9 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Job Summary: We are seeking a dynamic and experienced Call Center Manager to lead our customer service and dispatch teams. The ideal candidate will have strong leadership skills, the ability to motivate and train employees, and a problem-solving mindset to ensure smooth call center operations. Key Responsibilities: Team Leadership & Management: Lead, manage, and mentor call center executives and dispatch teams to achieve performance targets. Foster a positive and productive work environment through motivation and engagement. Training & Development: Develop and implement training programs to enhance team skills and customer handling techniques. Drive continuous learning and skill improvement for call center and dispatch teams. Operational Excellence: Monitor call center performance metrics (KPIs) and implement improvements for efficiency and effectiveness. Identify operational challenges and proactively resolve them to ensure smooth workflow. Ensure adherence to company policies, procedures, and quality standards. Customer Service & Conflict Resolution: Address and resolve customer complaints or escalations effectively. Work towards enhancing customer satisfaction and service quality. Analyze customer feedback and implement necessary changes to improve service delivery. Reporting & Analysis: Prepare and present reports on call center performance, team productivity, and customer service quality. Utilize data and analytics to identify areas of improvement and implement strategic action plans. Key Skills & Qualifications: Minimum of 5 years of experience in call center management, healthcare/ambulance preferred. Strong communication and interpersonal skills to lead and guide teams effectively. Ability to handle high-pressure situations and resolve conflicts efficiently. Proficiency in call center software, CRM systems, and reporting tools. Strong problem-solving, analytical, and decision-making skills. Experience in training and performance management is a plus. Location: Sunshine Tower, 23 floor, Senapati Bapat Marg, Dadar W, Mumbai (Nearest station- Parel/Prabhadevi)
Posted 5 days ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Hey Job Seekers Do you want to work in Voice / Chat Process for MNC BPO Call Centre ? Work From Office International Process Rotaional Shifts CTC 20-35 K /M Call / Whats App Sourabh @ 9779924404 for interview in Chandigarh / Mohali Walkin Interview Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth PG available nearby In House Cafeteria Subsidised Meals
Posted 5 days ago
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