Experience: 3+ Years What You ll Do: Drive growth through platforms like LinkedIn, Product Hunt, Reddit Run data-driven campaigns and outbound email strategies Build and automate systems using multiple tools for scalable outreach Optimize acquisition funnels and generate meaningful engagement Interested? Send your resume to: Qualification: Bachelors degree or equivalent Mode of working: Remote [WFH]

We are looking for a QA Manager. As our QA Manager , you ll be responsible for overseeing the full scope of software quality efforts across the organization. You ll lead a diverse team of QA professionals, manage testing initiatives across multiple projects, define and track KPIs, and work closely with engineering, product, and leadership to ensure that quality remains a cornerstone of our software delivery lifecycle. You ll also be hands-on with tools like Cypress, Postman and Jenkins frameworks when needed, driving strategic improvements across our CI/CD pipelines and automation architecture. What Youll Be Doing: Leadership & Team Management Lead, mentor, and grow a cross-functional QA team including manual testers, SDETs, and offshore QA resources. Establish team priorities, assign tasks and ensure deadlines are met while maintaining high-quality standards Manage resources and timelines for multiple concurrent projects, ensuring efficient test execution Set clear goals, career paths, and performance benchmarks for the team. Foster a culture of ownership, accountability, continuous improvement, and innovation. Strategic Quality Initiatives Own QA strategy and processes across all product lines, ensuring scalability, effectiveness, and alignment with company goals. Define and track quality KPIs, test coverage metrics, and defect trends to drive transparency and improvement. Collaborate with engineering and product stakeholders to plan test strategies, test data management, and acceptance criteria. Automation & CI/CD Ensure consistent automation coverage across all product components, prioritizing high-value user flows and critical paths. Oversee design and implementation of reliable automated test scenarios and regression suites for UI and AP. Drive the adoption and scaling of automated testing frameworks (we use Cypress.IO), integrated with CI/CD tools like Jenkins. Ensure test suites are fast, reliable, maintainable, and provide actionable feedback to the development, DevOps and QA teams. Process & Best Practices Establish, document, and enforce QA best practices, tools, and standards across the team. Conduct regular audits and retrospectives to identify process improvements and reduce risk. Coordinate performance testing efforts and system monitoring in coordination with DevOps teams. Project & Stakeholder Management Act as the quality owner across agile squads, contributing to sprint planning, grooming, and retrospectives. Provide regular reporting and quality dashboards to engineering leadership and other stakeholders. Balance resource allocation and prioritize QA efforts across multiple projects and deadlines. Who You Are: 8+ years in Software Testing and Quality Assurance 3+ years in a QA management role Demonstrated experience managing large, distributed QA teams (manual + automation) Hands-on experience writing JavaScript (preferred) and creating functional automation scripts using tools like Cypress.IO (preferred), Playwright, Webdriver.IO, Test Cafe, etc. Strong expertise in API testing and test automation, especially using Postman or similar tools Expert-level experience in test planning, case design, regression coverage, and performance test strategy Solid understanding of QA methodologies, test lifecycle, and Agile software development Experience with CI/CD integration, preferably using Jenkins Excellent verbal and written communication skills. Work Perks Worth The Hype: 100% covered premiums for employees + dependents (spouse + upto four children) PTO, Paid Sick Time, Holidays Your birthday off Monthly credits toward food & beverage Employee referral bonus And a team of highly experienced and kind colleagues! HQ Office: Casual office environment & dress Fully stocked kitchen (Dietary restriction-friendly) Flexibility of Shift

We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills a) Any Graduate b) Minimum 1 year International Customer Voice Support experience is required To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune ) Type : Job Code # 513 Roles and Responsibilities Handle international customer calls, emails, and chats with a focus on providing excellent customer service. Resolve customer queries and concerns in a timely and professional manner. Work as part of a team to achieve daily targets and goals. Participate in training programs to improve communication skills and product knowledge. Maintain accurate records of all interactions with customers. Independent, flexible and open for new tasks, builds individual knowledge base based on experience from interactions with customers, shares knowledge with colleagues, willing to provide great customer service to the customers, spots and reports errors and customer feedback about needed improvements.

Job Title: Customer Support Executive Experience: 0 to 2 Years (Freshers can apply) Location: [Gurgaon] Salary: 25,000 CTC Qualification: Diploma in Civil Engineering Key Responsibilities: Handle inbound and outbound customer calls professionally. Resolve customer queries and provide accurate information. Maintain a positive, empathetic, and professional attitude toward customers. Document interactions and update customer records accurately. Coordinate with internal teams for effective issue resolution. Requirements: Good communication skills in [insert preferred language(s)]. Basic computer knowledge and typing skills. Ability to work in a team-oriented environment. No sales targets. Purely support-based role. Qualification: Minimum Diploma in Civil Engineering. Perks and Benefits: Fixed salary 25,000 CTC Friendly and supportive work culture No target pressure

Hi, We are hiring for the Leading ITES Company for Associate/Sr Associate - Voice Support Role. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills: a) Any Graduate b) Min 1 Year experience in International Voice Process-Customer Support c) Excellent Verbal communication skills To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 244 Job description: Any Graduate with a Minimum of 1 year of experience in Customer Service & Operations Management in ANZ Utilities is mandatory. Responsible for handling both outbound & in-bound calls from customers or authorized third parties regarding all process & contingency situations arising due to any issues Handle customer complaints during peak time and resolve the issues & advise the best resolution available Responsible for prompt and accurate responses to customer's needs and requests Ability to compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances. Input data and verify information as it pertains to related systems as and when required Properly document each customer interaction in the servicing systems as defined by the process Ensure successful customer support through the resolution of back-office tasks whenever not on calls Understanding of utilities and associated market participants The results of the analysis can be used to design targeted marketing campaigns, for example: 1. Sales Fulfilment : Retaining existing customers (antonym: customer attrition) & Gaining new customers 2. Information : Providing timely and regular information to customers Other examples of the applications of analyses include: 3. Evaluating and improving customer satisfaction 4. Risk assessment and management 5. Data collection and analysis are viewed as a continuing and iterative process. Ideally, business decisions are refined over time, based on feedback from earlier analyses and decisions. Identify factors important to clients Handle customer complaints Ensure customer-based quality parameters are measured and tracked Manage Vulnerable/Priority customer tasks/processes in the realm of the process Ensure privacy is for the customer-related information/assets Person Specification Knowledge/Experience : To be able to perform the following functions: • Exceptional conversation skills • Proficient in active listening skills • Strong language skills; ability to articulate clearly and to be understood • Demonstrated ability to adapt to diverse conversational styles • Strong ownership skills • Experience in managing ownership of issues and overall customer experience • Demonstrate the ability to negotiate and properly handle objections with customers • Ability to stay current on company policies, procedures • Demonstrate ability to set proper expectations

South Indian Bank Operations and Services Limited (SIBOSL). A subsidiary company of SIB. Details;-Tele caller Location:- Kalamassery, Kochi QUALIFICATION- 12TH English , Malayalam & Hindi Immediate Joiners Role & responsibilities: Answering call and resolving queries of the customer. Collection of leads Reaching to customers to explain about product, offers & sales. Quality services. Obtaining customer feedback & handling queries & complaints. Perks and benefits PF & ESI BENEFITS SHIFT ALLOWANCE SERVICE INCREMENT EMPLOYER EMPLOYEE CONTRIBUTION

Requirement- IDFC Cross Sales Voice Process Need - Average Communication Salary upto - 23,000/- take home Freshers can apply Min qualification- HSC Work Location: - Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra- 400708 Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932

Qualification : HSC or Any graduate / Under graduate Work From Office Location - Airoli And Kasar Thane Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 12,000 in-hand to 22,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested can reach out on HR Rahul:- 9822687351

Need Freshers/ Experienced Grads/ UGs Salary up to 17k - 35k + incentives + variables Location - Gurugram Work from Office Excellent comms/ written skills 5 days working Call for more details HR Ritika Sharma 9289133009

Hi, Greetings! We are hiring for Technical Service Desk role. Key Responsibilities: Act as the first point of contact for all IT-related technical issues via phone, email, or ticketing systems. Provide support for Windows OS, desktop/laptop hardware, MS Office Suite, VPN, printers, and standard business applications. Troubleshoot issues related to network connectivity, DNS, DHCP, proxy, and Wi-Fi. Handle user account administration in Active Directory (password resets, account lockouts, group memberships). Install, configure, and maintain software and hardware components. Provide remote support using remote desktop tools (e.g., TeamViewer, AnyDesk, RDP). Escalate unresolved incidents to second- or third-level support teams while ensuring proper documentation. Monitor and update incident and service request tickets in the ITSM system (e.g., ServiceNow, BMC Remedy). Follow ITIL practices for incident, problem, and change management processes. Maintain technical documentation, FAQs, and knowledge base articles. Assist in deploying patches, antivirus updates, and security compliance checks. Must be ready to work on rotational shifts. Interested candidates may apply or can send in your updated Resume to careers@satmz.com

Work youll do: As an Executive in our immigration team of Global Employer Services vertical, youll build and nurture positive working relationships with teams, You will: Report to Senior Executive/ Assistant Manager/ Deputy Manager Co-ordinating with vendor for legalization of documents (Embassy attestation/ Apostille) Birth certificate, marriage certificate, employment contract, school leaving certificate, etc. Co-ordinating with vendor to get the process, timeline, and checklist. Sharing of draft package with senior for review. Collating the documents and onward forwarding to vendor for filing. Preparing package for Outbound visas Filling of visa application form (both online and offline forms), preparing draft letters, booking appointment on behalf of assignee, liaising with vendor for filing, Co-ordinating with overseas office for collating documentation, etc Tracking of each case - updating Deloitte tools on real time basis and also updating senior on the status bi-weekly or every alternate days as per Service Level Agreement Qualifications Graduate or Postgraduate Process oriented and Quality work delivery Effective communication and presentation skills Quick learning on the job Good English communication skills (Written and verbal) Proficient in use of MS Excel

Job description:- Handling Inbound And Outbound calls. Calling the candidates and scheduling the interviews. Freshers/Experienced both can apply. Full Time: 12.30 to 9:00 Salary:- 10,000 To 16,000 + incentive Required Candidate profile:- Qualification: HSC And Above Job Location:- 2nd Floor, Brahma Rooftop Hotel Building, Opp to Podar School Katraj-Navale Bridge Road Pune 411046 More Details Call OR WhatsApp HR Shubham :- 9158966430 Perks and benefits:- Quaterly apprisal And Huge Incentives

Process:- ICICI NPS (Retirement Plan) Candidate with good communication skills is required, Freshers or Min 6 months of BPO Experience is required, Graduate & HSC Candidates can apply. Salary:- 15000 to 25,000 Inhand(Depend on interview) How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Neha : 9168991284

Role & responsibilities: Salary:- 12,200 in hand plus unlimited incentives every month depends on interview Immediate Joining Freshers & experience both can apply Basic communication in Marathi, Hindi & English Job Location: Mantri IT Park, Viman Nagar Pune-411014 Preferred candidate profile: Min qualification - 12th & Immediate Joiners Having basic Knowledge of Computer. Fixed day shift Perks and benefits: PF+ESIC and other benefits How to Apply: To schedule your interview Call or send your CV/Resume through WhatsApp HR Shweta :- 9822946582

- Required Fresher/Experience - Min HSC pass out - salary 15000 to 25,000 Inhand (Depend on interview) - Basic Knowledge of computer - good communication skills Required Candidate profile Job Location: Virar West & Malad To schedule your interview send your CV through WhatsApp (number mentioned below) HR Neha : 9168991284 Perks and benefits High Incentives and growth opportunities

InfoEdge is hiring for Tele sales and Customer service roles for IIM Jobs. If you have excellent communication skills and have passion for Customer Acqusition. You can apply for this role. If you are interested, Attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 9th June 2025 Monday Interview Time - 10:00AM - 4:00PM Venue - C-10 ,Sector 1 ,Noida (Nearest Metro - Noida Sector 15 ) (Near to KIA Allied and NEXA Showroom) Google Map - https://maps.app.goo.gl/8G3hW5Emoy7hs87f7?g_st=aw Nearest Metro - Sector 15 Noida Contact Person - Vrinda Gupta Documents Required - Updated Resume in hard copy Email Resume - vrinda.gupta@naukri.com About BU: IIM jobs iimjobs.com is an exclusive job board for mid to senior management professionals in India. Now reaching over 15,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche job board catering exclusively to the premium segment of the market. We are a hot startup in the recruitment industry. The scope and opportunity to learn are huge. You get to know about recruitment trends across industries, hiring dynamics, insights about the recruitment market. If you think you will love doing and getting to know all this, please apply. Customer Success at iimjobs.com: A company going through an exponential growth track, just does not need old school "Account Managers" but someone more than that. If Sales brings the customers on board, Customer Success make the customers stay for long term. Customer Success or Client Success owns the customer right from the point of inception all the way to the entire lifecycle of the customer which includes client onboarding, usage tracking & reporting and relationship building meetings. A customer success manager's work will involve a mix of management, sales and analytics in the normal course of a day's work. You will work collaboratively with the Operations team, Tech team, Marketing team and not to mention Sales team. Key Responsibilities: 1. Increase the Customer Life Cycle Value 2. Develop a relationship with the customers which is greater than a transactional association 3. Ensuring utilisation and generating ROI 4. Act as an interface between the company and the client Additional Qualifications : 1. Self starter, an ability to work in a fast growing, challenging start-up work space 2. Outgoing and garrulous as it is a client facing role. 3. Strong analytical skills to derive data driven insights for better decision making 4. Outstanding teamwork, organizational and interpersonal skills, with tremendous attention to detail 5. Candidates who can join immediately will be given a preference PLEASE NOTE - 1- Freshers with internship in marketing and excellent communication skills can apply Schedule: 5 days a week (Sat-Sun off) , Hybrid 3days in office Office Timing: 9:30 AM - 6:30 PM Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/ Contact - 88260 177 78

Marathi /Hindi & Basic English Communication. Providing service to the customers. Sal :- 12k To 18k Freshers/Experienced both can apply. Handling Inbound And Outbound calls Required Candidate profile Qualification: HSC And Above Job Location: E-Space, Viman Nagar,Pune, 411041 To schedule your interview send your CV through WhatsApp Or Call(number mentioned below) HR Gaurav:- 7796427055

We have an excellent opening for voice process with our major International BPO Clients for the location of Bangalore. Job Requirements. Qualification: Any graduate / undergraduate / Diploma Note: P.G. candidates (Professional) are not eligible for Bangalore. Position: Adviser / Executive - Customer Support (Voice Process) Work Location: Bangalore : 0 - 8 yrs of Pick and drop provided. 1. Undergraduate / Any Graduate (Preferably (0-4) years of international calling experience)* 2. Excellent Communication Skills* 3. 24/7 work environment (Night / Rotational Shifts)* 4. 5 days a week* 5. Weekly offs Saturdays and Sundays* 6. Age criteria - (18-40) years* If interested please send your updated resume and feel free to contact us at below mention numbers .we have an easy hiring process. No recruitment fee. Contact person: Aditya - 7259027295 / 7760984460 / 9900024811 / 9900024951

Role & responsibilities: - Salary:- 12,000 To 18,000 Inhand + Incentives - Immediate Joining - Freshers & experience both can apply - Basic communication in Marathi, Hindi & English - Job Location: Viman Nagar Pune-411014 Preferred candidate profile: - Min qualification - 12th & Immediate Joiners - Having basic Knowledge of Computer. - Fixed day shift Perks and benefits: Good Salary With Unlimited Incentives How to Apply: To schedule your interview Call or send your CV/Resume through WhatsApp HR Gaurav :- 77964 27055

Hiring For Voice UK E-Commerce Process - 4.25 LPA -Gurugram Fresher/Grad/UG's / 12th pass/ Can Apply 1 Year Exp Any Domain 4.25 LPA NO BE/B.TECH 24/7 Shift 5 Days Cabs Available Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Immediate Joiners Fresher/ Experienced !! * Handle customer queries, complaints through chat/ calls. * Provide appropriate solutions and alternatives. 5 days working with cab services Call/ WhatsApp - HR Mahima @8954771188 . Required Candidate profile Candidate must be comfortable for WORK FROM OFFICE @Mohali Excellent English Communication required UG/Grad/PG Fresher/Exp. Rotational Shifts Immediate joiners only FACE 2 FACE round of interview .

* Requirement:- - Fresher & Exp both can apply - Salary:- 14,500 Inhand - Good communication skills - qualification- HSC Pass - Language: Marathi & Hindi - Shift timing- 9:30-6:30 * Rounds of Interviews:- - HR round - Operations round Required Candidate profile Job Location: Majiwada, Thane-400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata: 8624868754 Perks and benefits * High Incentives and growth opportunities *

Payroll-Bank Des-Phone Banking Process-Inbound Salary-4.5 Lakh Graduate Fresher Candidate with BPO Exp/Banking RM can also apply Location-Thane/Malad Can apply branch banking after 2 yrs all banking facilities Call 8169642494 Yogesh Required Candidate profile Answer inbound calls and assist customers with their Queries/Request/Complains. Explaining the customers product features & benefits. Ensuring all compliance Achieving weekly, monthly, quality target

Payroll-Bank Process-Inbound Voice Des-Phone Banking Officer Voice Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 28000 Work Location-Thane/Mumbai/Vashi/Ghansoli/Belapur/Airoli/Nahur Call-9082104424 Sanika www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.