Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
0.0 - 1.0 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Ghaziabad, Faridabad, Delhi / NCR
Work from Office
We have 300+ positions active for Graduates/Undergraduates . Multiple International chat & Voice processes are available. TOP 1 MNC located at Gurgaon. No of Positions: 200 Hiring Freshers & Experienced candidates, who are interested for the chat & Voice processes. Freshers salary: 15.4K Experienced Salary : Upto 35K ( Depending on assessment scores) Education Qualification: Graduates /UG Job location : Gurgaon Comfortable shifts & BOTH SIDE CABS CONTACT IMMEDIATELY Senior HR Ranjan - 8586942554 ( Call & Must WhatsApp the CV/ Basic details) NO CHARGES : TOUCH CONSULTANTS
Posted 2 weeks ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Hi Warm Greetings from Rivera Manpower Services, Currently we are hiring for top MNC Note : Minimum One year Experience is International voice Process is a Must. Please call and book your interview slots: SAM-9513900440 Akash- 8884496981 for further clarification or else you can drop your resume in WhatsApp to the number mentioned. Designation: Process Associate Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) ROLES AND RESPONSIBILITIES Handle inbound and outbound customer calls in a professional and courteous manner. Resolve customer queries, issues, and complaints effectively and promptly. Provide accurate information about products/services, company policies, and procedures. Record all interactions and follow-up actions in the CRM system. Meet individual and team performance metrics (e.g., call handling time, customer satisfaction). Escalate unresolved or complex queries to the appropriate departments. Stay up-to-date with product knowledge, system updates, and process changes. Maintain a positive and empathetic attitude toward customers at all times. Ensure compliance with company standards, security policies, and confidentiality agreements. Work in rotational shifts, including weekends and holidays if required. Immediate Joiners only Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, Akash 8884496981
Posted 2 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
Noida
Work from Office
Hi Job Seekers, We're Hiring! | Educational Sales | Noida Join one of the most renowned companies in the education sector and kickstart a rewarding career in Educational Sales ! Were expanding our team at the Noida location and looking for dynamic, target-driven professionals. Location: Noida Employment Type: Full-Time Joining: Immediate Joiners Preferred Working Days: 6 Days a Week (Sunday Fixed Off) Compensation: Fixed Salary: 6 LPA Incentives: 50,000 (Guaranteed) Performance-Based Incentives: Can increase significantly based on results Ticket Size: Up to 2 LPA per sale Roles & Responsibilities: Reach out to potential leads and counsel them on educational products and services Understand students' learning needs and suggest suitable offerings Manage the entire sales cycle lead generation, conversion, and post-sales follow-up Achieve monthly revenue and conversion targets Build strong customer relationships and maintain regular follow-ups Maintain accurate reports of sales activities and customer data Who Can Apply: Prior experience in sales, especially EdTech or B2C, is a plus Strong communication and persuasion skills Goal-oriented mindset with a passion for education Self-motivated and able to work independently Interested candidates can connect- 9569902470 ( Fauzia) / Tamanna -7355013912 #bpo #sales #voice #educationalsales #sales #edtechsales #e-learningsales #b2csales
Posted 2 weeks ago
0.0 - 4.0 years
1 - 2 Lacs
Chennai
Work from Office
Malayalam Voice Process- Chennai- Freshers are also eligible CTC 16K, take home 14K 12th and above is accepted Day Shift Call 7200550458, 9361349589, 7092982513
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Kannur, Bengaluru
Work from Office
The Business House is looking for Telemarketing Executive to join our dynamic team and embark on a rewarding career journey. The Telemarketing Executive plays a crucial role in generating leads, promoting products or services, and driving sales through effective telephone communication They will engage with potential customers, build relationships, and achieve sales targets through proactive outbound calling campaigns Key Responsibilities:Conduct outbound calls to prospective customers to introduce products/services, generate interest, and qualify leads Utilize persuasive and effective communication techniques to engage prospects, overcome objections, and close sales Identify customer needs and understand their requirements to recommend suitable products or services Maintain a thorough understanding of the company's offerings, features, pricing, and competitive advantages Document and update customer information, interactions, and outcomes accurately in the CRM system Follow up on leads and inquiries generated through marketing campaigns, trade shows, or other channels Collaborate with the sales team to hand off qualified leads and provide necessary background information Meet or exceed daily/weekly/monthly sales targets and key performance indicators (KPIs) Continuously update product knowledge, sales techniques, and industry trends to enhance sales effectiveness Provide feedback and insights to the Telemarketing Manager to improve processes, scripts, and sales strategies Qualifications and Requirements:High school diploma or equivalent; additional education or relevant certifications are a plus Proven experience in telemarketing, sales, or customer service roles, preferably in a B2B or B2C environment Strong persuasive and negotiation skills with the ability to build rapport and establish customer relationships Excellent verbal communication skills, including active listening, clear articulation, and effective questioning Confidence in making cold calls and handling objections professionally and persuasively Familiarity with CRM systems and proficiency in using telephony and sales software tools Results-oriented mindset with a track record of meeting or exceeding sales targets Strong organizational and time management skills to handle multiple calls and follow-ups efficiently Ability to work independently and as part of a team, demonstrating flexibility and adaptability Positive attitude, resilience, and the ability to handle rejection positively Knowledge of the product/service being offered and the industry is desirable Compliance with relevant telemarketing and data protection regulations and guidelines
Posted 2 weeks ago
2.0 - 3.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Role Location : M3 Building , Acacia, Manyata Tech Park. To perform a variety of pre-settlement tasks and processes, such as perform pre-checks as specified, verify documents, prepare progress draw requests and other tasks in relation to the resolution of customer requests. To assist Production Lead as per Team Managers guidelines Accountability. What will your day look like Work completed within Banks set policies, procedures and standards and able to apply business knowledge in daily work Monitors progress on outstanding matters Gain understanding of customer queries/concerns by gathering necessary information. Research customer requests by gathering all relevant information/data, ensuring all available avenues and sources of information are investigated. Recognise issues requiring escalation and act accordingly Develop sound relationships with ANZ customers ANZ staff by maintaining two-way communication Maintain strong verbal and written communications with stakeholders to ensure complex cases are handled accurately the first time Handling/Managing the macro/queues for Team in line with SLA (If required) Demonstrating phone etiquette with mandatory inbound / Outbound Call experience Process items/events with timeliness and accuracy Work Allocation, prioritising escalations and distributing work to team members Staff communications, staff meetings rostering and work distribution Resolve and/or escalate complex matters to the Manager in a timely manner Focus on continuous improvement of the process Be a back-up for the Production Lead and assist in the following activities: Accurate timely reporting of work results, escalation management, production management, provide on-floor support What will you bring To grow and be successful in the role, you will ideally bring the following: Minimum 2 to 3 years of experience in mortgage process (Australian mortgage process knowledge is an added advantage). Strong problem-solving, critical thinking abilities, communication email etiquette skills, attention to detail, and Adaptability. Proficient in making calls and workshop with Sales group/banking managers and other key stakeholders. Risk Assessment: Assess risk factors associated with loan documentation and verification. Ensure compliance with regulatory standards and identify areas for process improvement Process Improvement: Identify inefficiencies in the mortgage process and recommend improvements to streamline operations, reduce costs, or improve customer satisfaction. Team Collaboration: Work closely with upstream/downstream teams and other departments, to align process improvements and compliance. You re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we d love to hear from you. So why join us From the moment you join ANZ, youll be doing meaningful work that will shape a world where people and communities thrive. But its not just our customers wholl feel your impact. youll feel it too. Because at ANZ, youll have the resources, opportunities, and support you need to take the next big step in your career. Were a diverse bunch at ANZ in different roles, different locations, doing different things. Thats why we have a range of flexible working arrangements, so our people can make work, work for them. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more. At ANZ, youll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. Thats because were committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support. To find out more about working at ANZ, visit https://www.anz.com.au/careers . You can apply for this role by visiting ANZ Careers and searching for reference number 94923. Job Posting End Date 14/06/2025 , 11.59pm, (Melbourne Australia)
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Bengaluru
Work from Office
You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies - including attendance tracking - are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates performance - including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Were seeking a Team lead for our LM operations. In this role, you will be responsible for: - Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations - Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. - Driving performance management of your team members. Preparing and implementing training and development plans for associates. - Continuously improve the delivery process and attain a sustained level of delivery performance improvement. - Conducting 4M and 5S audits for the delivery station on a daily basis. - Stand-in for Area Manager. Ability to manage day and night shifts. - 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience - Bachelors degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel - 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience
Posted 2 weeks ago
5.0 - 10.0 years
20 - 27 Lacs
Bengaluru, Belgaum
Work from Office
We are seeking an experienced Solution Architect to lead our migration and implementation of Genesys Cloud CX. The ideal candidate will have deep experience with contact center platforms, particularly Genesys Cloud CX, and strong technical skills to support complex migration activities. This role requires someone who can bridge the gap between business requirements and technical implementation, with a focus on modernizing our contact center operations through cloud capabilities. Key Responsibilities Lead the technical aspects of migrating from existing contact center platform to Genesys Cloud CX Analyze, interpret, and prepare existing data for migration to ensure data integrity and continuity Map existing outbound dialer strategies to new cloud-based dialer functionality Develop custom scripts and solutions for complex integrations using the Genesys API hub Translate current KPIs and reporting requirements to Genesys Cloud capabilities Collaborate with the existing team to identify opportunities to modernize processes Design and implement true omni-channel experiences leveraging Genesys Cloud capabilities Provide first-level support, including issue triage and translation of cloud concepts for the team Document solution architecture and implementation plans Ensure the implementation follows best practices and meets business requirements Required Qualifications 5+ years of experience as a Solution Architect in contact center environments Proven experience implementing Genesys Cloud CX (formerly PureCloud) Strong understand
Posted 2 weeks ago
2.0 - 7.0 years
9 - 12 Lacs
Bengaluru
Work from Office
Not Applicable Specialism SAP Management Level Associate Summary As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Why PWC Learn more about us . Summary Experienced SAP MM Associate with a strong background in SAP implementation experience in multiple Projects with strong knowledge in design, architecting solutions in SAP Materials. Have more than 2 years of SAP MM experience including 1 end to end S4 HANA implementation. Must have handson SAP implementation experience in multiple Projects with strong knowledge in design, architecting solutions in SAP Materials Management/Logistics Execution functionality (MRP), Requisition, Purchase order, Inventory Management, material Valuation, Delivery processing (Inbound/Outbound), Shipment processing Shipment costing, integration with 3PL warehouse solutions. Must have indepth knowledge of various procurement processes like Intra company, Intercompany procurement, third party order processing, material in transit, subcontracting, Should also have hands on exposure to integration of MM/Logistic execution functions with other modules like PP, QM, FI, CO, SD and PM. Have demonstrated experience as a key contributor in multiple endtoend SAP implementation projects and in developing solutions from conception through realization Strong experience in building business relationships, and partnering with business counterparts to maximize productivity Mandatory skill sets Have more than 2 years of SAP MM experience including 1 end to end S4 HANA implementation. Must have handson SAP implementation experience in multiple Projects with strong knowledge in design, architecting solutions in SAP Materials Management/Logistics Execution functionality (MRP), Requisition, Purchase order, Inventory Management, material Valuation, Delivery processing (Inbound/Outbound), Shipment processing Shipment costing, integration with 3PL warehouse solutions. Must have indepth knowledge of various procurement processes like Intra company, Intercompany procurement, third party order processing, material in transit, subcontracting, Should also have hands on exposure to integration of MM/Logistic execution functions with other modules like PP, QM, FI, CO, SD and PM. Have demonstrated experience as a key contributor in multiple endtoend SAP implementation projects and in developing solutions from conception through realization Strong experience in building business relationships, and partnering with business counterparts to maximize productivity Preferred skill sets SAP MM, HANA, Implementation Mandatory skill sets SAP MM, HANA, Implementation Years of experience required 24 years Education qualification BE/BTech/ME/MTech/MBA/MCA/CA Education Degrees/Field of Study required Master of Engineering, Bachelor of Technology, Bachelor of Engineering, Master of Business Administration, Chartered Accountant Diploma Degrees/Field of Study preferred Required Skills SAP MM Module Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Developing Training Materials, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Optimism, Process Standardization, Project Architecture, Project Budgeting {+ 13 more} Travel Requirements Available for Work Visa Sponsorship
Posted 2 weeks ago
5.0 - 8.0 years
11 - 15 Lacs
Mumbai
Work from Office
Role Summary: We are looking for a results-driven Enterprise Sales Manager to drive revenue and customer success for our B2B skilling, assessment, and fresher deployment solutions across priority sectors such as BFSI, Electric Vehicles (EV), Global Capability Centers (GCCs), IT/ITeS, and FinTech . The role entails end-to-end ownership of the sales cycle from lead generation to deal closure and solution onboarding with a consultative, value-based approach. Key Responsibilities: 1. Enterprise Sales Strategy Execution Own the sales funnel and revenue targets across BFSI, EV, GCCs, IT, ITeS, FinTech, and other emerging sectors. Generate leads through outbound efforts, referrals, events, and strategic partnerships. Qualify prospects and build executive-level relationships with CHROs, LD heads, Business Unit Leaders, and CXOs. Present integrated skilling, assessment, and deployment solutions aligned to each sector s unique talent needs. 2. Consultative Solution Selling Conduct need-gap analysis and tailor solutions involving: Skilling programs (freshers, upskilling, cross-skilling) Digital assessments with secure remote proctoring Domain-specific certifications (e.g., BFSI, EV technology, IT services) Deployment support and post-hiring readiness Create custom proposals and lead pricing, negotiation, and closure discussions. 3. Product Integration Coordination Liaise with internal teams (product, content, delivery, tech) to shape sector-specific offerings. Co-develop Centers of Excellence (COEs) for large clients and design talent development pathways. Ensure smooth program delivery, onboarding, and ongoing client satisfaction. 4. Platform Sales (Assessments + LMS) Pitch proprietary digital assessment platforms and learning management systems to enterprise clients. Highlight use cases such as: Fresher recruitment and filtering Internal employee assessment Regulatory compliance testing Ensure high platform adoption and renewal. 5. Account Growth Strategic Expansion Identify white space for upselling and cross-selling additional services. Build multi-stakeholder relationships to increase wallet share within existing clients. Drive account mining in sectors like GCCs where multi-location and global skilling demand is high. 6. Market Intelligence Reporting Track trends in sectoral skilling, EdTech, and workforce development (e.g., EV tech, AI/ML in BFSI, IT compliance). Maintain up-to-date CRM entries, forecast revenues, and report sales performance. Provide structured feedback to marketing and product teams to improve go-to-market fit. Ideal Candidate Profile: 7 14 years of enterprise sales experience in EdTech, HRTech, assessments, SaaS, or LD solutions. Strong understanding of at least two of the following sectors: BFSI, EV, GCCs, IT/ITeS, FinTech. Proven success in selling to HR, LD, or CXO stakeholders and managing long sales cycles. Demonstrated ability to create compelling proposals, lead solutioning, and close large deals. Proficiency in CRM tools (e.g., Zoho, Salesforce) and reporting dashboards. Excellent communication, relationship-building, and strategic thinking skills.
Posted 2 weeks ago
3.0 - 5.0 years
3 - 7 Lacs
Mumbai
Work from Office
Inside Sales Specialist - Lead Generation Location: Mumbai (Marol) Experience: 3-5 Years Department: Sales Business Development Industry: Software Product / ERP (Logistics Supply Chain) Employment Type: Full-Time, Permanent About Softlink Global: Softlink Global is a leading provider of innovative software solutions for the logistics and supply chain industry. With a global footprint and a strong customer base in over 45 countries, we re transforming how logistics businesses operate through our flagship ERP solution Logi-Sys . Role Overview: We are looking for a dynamic and self-motivated Inside Sales Executive with a strong focus on lead generation. The ideal candidate will be responsible for identifying and qualifying potential customers through targeted outbound campaigns, nurturing leads, and scheduling meetings for the business development team. Key Responsibilities: Identify and generate new leads through cold calling, email campaigns, LinkedIn outreach, and market research Qualify inbound and outbound leads and convert them into potential sales opportunities Maintain and update CRM with accurate and complete information on leads and prospects Schedule meetings and demos for the business development team Collaborate with the marketing team to align lead generation strategies with ongoing campaigns Follow up on past interactions and re-engage cold leads Meet or exceed weekly/monthly targets for qualified leads and meetings scheduled Required Skills Experience: 3-5 years of proven experience in inside sales or lead generation, preferably in B2B SaaS or IT products Strong communication and interpersonal skills Familiarity with CRM tools (e.g., HubSpot, Zoho, Salesforce) Experience with email and LinkedIn outreach tools (e.g., Sales Navigator, Mailchimp, Apollo) Ability to research target markets and identify key decision-makers High level of motivation, adaptability, and result orientation Preferred: Exposure to logistics or supply chain industry will be an added advantage Bachelors degree in Business, Marketing, or a related field
Posted 2 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
Chennai
Work from Office
This Engineering Manager is responsible for managing all inbound and outbound money movement for PayPal, processing over 140 million transactions per day, equating to 50 billion transactions annually with a total payment volume (TPV) of ~$1.3 trillion annually. Given the platform s immense scale, managing 7,500 batches daily across 200+ payment partners, and it is criticality to our customers on a day-to-day basis, it is imperative that we have an experienced leader to guide the team across different geolocations. Meet our team This is an opportunity to be a technical leader. You will work closely with product and business functions to come up with optimal solutions to drive key revenue, growth, and compliance initiatives. You will get an opportunity to work on one of PayPal s most heavily used services to build and support systems that serve tens of millions of requests per day with low latency and high uptime. A customer and employee focused, hands-on full stack engineering manager, responsible for managing a team of engineers who will be designing, implementing, and delivering state of the art card payments processing platform of PayPal. The ideal candidate for the role will be a combination of Seasoned technologist with strong experience in building large-scale distributed transaction processing systems and solving complex problems. Customer champion who has a flair for building products that delight customers and grow business presence. People leader who has keen inclination to attract, groom and develop a talented and engaged team. Collaborative partner willing to build trusts, relationships, and networks across the company to meet business goals. Your day-to-day Building a culture of collaboration, innovation, inclusion and we'llness. A person who can lead by example and inspire a team of engineers to perform and deliver to the organizational goals. Have strong business and technical vision and the ability to communicate this vision to multiple stakeholders. Be customer focused and passionate about providing world-class solutions for millions of customers across the world. Sense evolving business trends and translate them into needs into technology solves. Have deep conceptual and technological understanding of contemporary concepts such as mobile development, cloud computing, social networking, Big Data etc Exhibit strong leadership and exceptional technical skills, hands on programming skills. Constantly look out for discovering new value by means of innovations, new processes, methodology, product capabilities, patents and more. Be willing to represent PayPal and the team within internal and external forums. What do you need to bring Rich experience leading backend development teams building high performant, secure, scalable cost effective back-end applications, good understanding of deployment methods and various database technologies, in cloud and on-prem. Leading engineering teams to build platforms on cloud (AWS/GCP) using cloud native technologies. Demonstrated experience with large-scale software architecture and development, and/or high-volume websites and web services. Solid understanding of web-scale architectural considerations such as security, performance, scalability, reliability etc Proven experience in both real-time online transaction processing systems as we'll as non-real time asynchronous processing. Strong Object oriented programming skills and expertise in Java/J2EE Experience with REST API s, Web Services, Unit Testing and build tools. Working experience with databases such as Oracle/MySQL etc Exposure to cloud native/compatible databases like Spanner, Postgre SQL, Dynamo, etc is a plus Exposure and understanding of NoSQL databases and microservices is a plus.
Posted 2 weeks ago
10.0 - 16.0 years
12 - 18 Lacs
Chennai
Work from Office
This Engineering Manager is responsible for managing all inbound and outbound money movement for PayPal, processing over 140 million transactions per day, equating to 50 billion transactions annually with a total payment volume (TPV) of ~$1.3 trillion annually. Given the platform s immense scale, managing 7,500 batches daily across 200+ payment partners, and it is criticality to our customers on a day-to-day basis, it is imperative that we have an experienced leader to guide the team across different geolocations. Meet our team: This is an opportunity to be a technical leader. You will work closely with product and business functions to come up with optimal solutions to drive key revenue, growth, and compliance initiatives. You will get an opportunity to work on one of PayPal s most heavily used services to build and support systems that serve tens of millions of requests per day with low latency and high uptime. A customer and employee focused, hands-on full stack engineering manager, responsible for managing a team of engineers who will be designing, implementing, and delivering state of the art card payments processing platform of PayPal. The ideal candidate for the role will be a combination of: Seasoned technologist with strong experience in building large-scale distributed transaction processing systems and solving complex problems. Customer champion who has a flair for building products that delight customers and grow business presence. People leader who has keen inclination to attract, groom and develop a talented and engaged team. Collaborative partner willing to build trusts, relationships, and networks across the company to meet business goals. Your day-to-day Building a culture of collaboration, innovation, inclusion and we'llness. A person who can lead by example and inspire a team of engineers to perform and deliver to the organizational goals. Have strong business and technical vision and the ability to communicate this vision to multiple stakeholders. Be customer focused and passionate about providing world-class solutions for millions of customers across the world. Sense evolving business trends and translate them into needs into technology solves. Have deep conceptual and technological understanding of contemporary concepts such as mobile development, cloud computing, social networking, Big Data etc Exhibit strong leadership and exceptional technical skills, hands on programming skills. Constantly look out for discovering new value by means of innovations, new processes, methodology, product capabilities, patents and more. Be willing to represent PayPal and the team within internal and external forums. What do you need to bring Rich experience leading backend development teams building high performant, secure, scalable cost effective back-end applications, good understanding of deployment methods and various database technologies, in cloud and on-prem. Leading engineering teams to build platforms on cloud (AWS/GCP) using cloud native technologies. Demonstrated experience with large-scale software architecture and development, and/or high-volume websites and web services. Solid understanding of web-scale architectural considerations such as security, performance, scalability, reliability etc Proven experience in both real-time online transaction processing systems as we'll as non-real time asynchronous processing. Strong Object oriented programming skills and expertise in Java/J2EE Experience with REST API s, Web Services, Unit Testing and build tools. Working experience with databases such as Oracle/MySQL etc Exposure to cloud native/compatible databases like Spanner, Postgre SQL, Dynamo, etc is a plus Exposure and understanding of NoSQL databases and microservices is a plus.
Posted 2 weeks ago
4.0 - 7.0 years
5 - 10 Lacs
Pune
Work from Office
Must Have: Sales Cloud, Service Cloud, and Field ServiceLightning (FSL), Certification, Marketing cloud, Pardot, CPQ, Community cloud BASIC OBJECTIVE As a Salesforce Sr.Engineer,you will take the Salesforce goals from vision to design to reality. You willwork together with both the business and IT to design the right solutions withinthe budget, timeline and unique organizational attributes. SPECIFIC RESPONSIBILITIES Technical responsibilities - Experience with the Salesforce platform,including core Cloud products such as Sales Cloud, Service Cloud, Pardot,Marketing Cloud, Community Cloud, CPQ and/or Field Service Lightning aredesired. - Experience designing and building customsolutions on the Force.com Platform, including custom objects, workflows,Process Builder and/or Flow. - Experience with designing and implementingcustom applications on the Salesforce platform using Apex programming - Experience with object modeling in Salesforceand understanding of fundamental database concepts (including SOQL) - Background in application development usingtechnologies like HTML, CSS, and JavaScript - Experience with integrating with theSalesforce platform (inbound/outbound) using the REST/SOAP APIs, MuleSoft, orData Loader - Provide Salesforce.com solutions to meet clientneeds including design, configuration, and testing activities - Configure Salesforce related third-partyapplications - Provide consulting and coaching around bestpractices in Salesforce Administration and implementation in the followingareas: - Setting up new users and profiles - Custom objects, workflows, permissions - Reports, Dashboards and Views - Maintaining the overall Salesforce.com system,including data loads - Website-to-Salesforce integration - Assist with data migration from other systems - Maintain quality and ensure responsiveness ofSalesforce platform and application set - Design and develop APIs - Share insights into product, technology and markettrends Process responsibilities - Help teams develop use case products deliveringrapid and regular business value - Give support for business continuity ofdeliverables/analyses Participate in sessions with Salesforce.comcustomers and other team members to understand Business Requirements andBusiness Processes Analysis Document detailed business, functional technical requirements EDUCATION AND EXPERIENCE REQUIREMENTS - 4+ years of experience with the Salesforceplatform, including core Cloud products such as Sales Cloud, Service Cloud,Pardot, Marketing Cloud, Community Cloud, CPQ and/or Field Service Lightningare desired. - Experience designing and building customsolutions on the Force.com Platform, including custom objects, workflows,Process Builder and/or Flow. - Experience with designing and implementingcustom applications on the Salesforce platform using Apex programming - Experience with object modeling in Salesforceand understanding of fundamental database concepts (including SOQL) - Background in application development usingtechnologies like HTML, CSS, and JavaScript - Experience with integrating with the Salesforceplatform (inbound/outbound) using the REST/SOAP APIs, MuleSoft, or Data Loader - Provide Salesforce.com solutions to meet clientneeds including design, configuration, and testing activities - Configure Salesforce related third-partyapplications - Experience with Leading a team - Salesforce Certifications Mandatory PD 1PD 2 - Knowledge on Agile methodologies.
Posted 2 weeks ago
2.0 - 3.0 years
1 - 5 Lacs
Surat
Work from Office
Quality Analyst (QA) is responsible for assessing the quality of the performanceof our call center associates who deal with our existing and potentialcustomer. The QA will monitor inbound and outbound call ,emails and chatbotresponses to assess associates demeanor, technical accuracy, customer serviceperformance, and conformity to company policies and procedures. This individualwill assist in developing, creating and implementing call center qualityprocesses and procedures; as we'll as would be responsible to train theassociates as needed to enhance the over Waaree customer's experience Roles& Responsibilities: 1. Participatesin design of call monitoring formats and quality standards. 2. Performscall monitoring and provides trend data to site management team. 3. Usesquality monitoring data management system to compile and track performance atteam and individuallevel. 4. Performsmonitors of customer care email responses and chat bot conversation withcustomer. 5 Participatesin customer and client listening programs to identify customer needs andexpectations. 6 Providesactionable data to various internal support groups as needed. 7. Coordinatesand facilitates call calibration sessions for call center staff. Requirements: Excellent verbal, written andinterpersonal communication skills; Outstanding customer serviceskills and dedication to providing exceptional customer care; Must be self-motivator andself-starter; Focus on quality and customerservice; Exceptional listening andanalytical skills; Must be able to effectively dealwith people at all levels inside and outside of the Company; Creative ability & writingproficiency; Must be proficient withMicrosoft Office (intermediate Word, basic Excel); Education& Experience: Bachelors Degree 2-3 years Call Center Experience
Posted 2 weeks ago
8.0 - 12.0 years
11 - 15 Lacs
Bengaluru
Work from Office
This is an exciting job opportunity for you to light the way as a Digital Functional Engineer in IT Bhartiya City, Bangalore, Karnataka, India with Signify. We at Signify are focused on providing our customers a world class digital experience with on time order fulfillment being the core. To facilitate this, we have a global team working tirelessly on facilitating touchless order processing, integrating Signify with our customers, governments and various internal applications to support exchange and real time availability of data. This role is augmenting the EAI team. We are looking for the following in the role. Minimum of 8-12 years of hands-on experience in SAP PRO/SAP CPI with hands on experience on EDI standards such as EDIFACT, ANSI, XML, and TRADACOM (optional) Strong understanding of IDOC structures and types. Knowledge of Order to Cash and Supply chain process cycle Proficiency in ABAP debugging Strong analytical and problem-solving abilities. Ability to work independently and manage multiple tasks. Excellent communication skills to effectively interact with functional teams and guide junior developers. Strong mentoring skills with a willingness to help junior team members grow. More about you While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening: EDI Standards: Work with EDI formats such as EDIFACT, ANSI, and XML for data exchange. Knowledge of TRADACOM is a plus. SAP PRO/SAP CPI Integration: Implement and manage integrations between SAP systems and external platforms. Develop and troubleshoot middleware interfaces, ensuring seamless data flow. SD Module and Supply Chain understanding Knowledge of SAP SD and Supply chain processes to implement touchless Order Processing/Customer Onboardings Basic knowledge for Customer Master Data IDOC Management: Design, implement, and troubleshoot IDOC interfaces for seamless data exchange. Analyse and resolve IDOC errors in inbound and outbound processes.
Posted 2 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
Bengaluru
Work from Office
We are seeking experienced and motivated Telecallers to join our team in Chennai and Bangalore. The ideal candidates will have excellent communication skills and fluency in at least two of the following languages: Tamil, Kannada, Hindi, and Telugu. Telecallers will be responsible for engaging with customers, providing information about our products and services, handling customer queries, and contributing to a positive customer experience. Key Responsibilities: Outbound and Inbound Calling: Make and receive calls to potential and existing customers to provide information, resolve queries, and generate interest. Customer Engagement: Build a rapport with customers to enhance their experience and provide detailed information about our offerings. Lead Generation: Identify potential leads, encourage customer inquiries, and guide interested customers through the initial stages of the sales process. Record Keeping: Maintain accurate records of customer interactions, including call details, feedback, and follow-up requirements. Team Collaboration: Work closely with the sales and support teams to ensure a seamless customer experience and meet sales targets. Requirements: Education: Minimum qualification of +12 or equivalent. Experience: At least 1 year of experience in telecalling, customer service, or a similar role. Language Skills: Fluency in any two of the following languages: Tamil, Kannada, Hindi, Telugu. Communication Skills: Excellent verbal communication skills with the ability to engage and persuade customers. Gender: Open to both male and female candidates. Preferred Skills: Customer-Focused: A passion for customer service and the ability to handle challenging interactions professionally. Sales Aptitude: Basic understanding of sales techniques and the ability to drive interest in products/services. Proactive Attitude: Ability to take initiative and show resilience in handling calls and managing customer expectations.
Posted 2 weeks ago
0.0 - 2.0 years
1 - 3 Lacs
Gandhinagar
Work from Office
We're looking for an enthusiastic Telecaller to join our team in Gandhinagar In this role, you'll be engaging with potential and existing customers, addressing their inquiries, offering information about our services, and resolving any concerns they may have you'll also play an important part in helping us grow by meeting sales targets while ensuring every customer experience is positive and impactful Key Responsibilities: Make outbound calls to both potential and existing customers Handle incoming calls, answering questions, and providing assistance Explain our products and services with clarity and enthusiasm Help resolve customer concerns and ensure a smooth experience Keep accurate records of customer interactions in our CRM system Follow up with leads and maintain communication to keep them engaged Identify opportunities to upsell or cross-sell services when appropriate Meet sales goals and report regularly to your team leader or manager Skills and Qualifications: A high school diploma or equivalent (bachelors degree is a plus) Freshers with good communication skills will also consider Previous experience in telecalling, telesales, or customer service will be plus Strong verbal and written communication skills in English A friendly, professional, and solution-oriented approach to customer interactions Familiarity with CRM software is a bonus The ability to stay organized, work efficiently, and manage time effectively Why Join Us Competitive compensation and benefits. Opportunities for professional growth and career development. A vibrant and inclusive team culture. Flexible working options to help maintain a healthy work-life balance. Recognition for your contributions and achievements
Posted 2 weeks ago
13.0 - 15.0 years
6 - 9 Lacs
Chennai
Work from Office
Identify and qualify new business opportunities across BFSI,Healthcare, SaaS, and Technology sectors in India Collaborate closely with GoogleCloud FSRs, Partner Engineers (PEs), and Partner Managers to drive jointsales opportunities Execute outbound campaigns via emails, cold calls, LinkedIn, and virtual events Leverage tools like HubSpot, Apollo.io , Clay.io , Instantly, Nook, and LinkedIn Sales Navigator for lead generation andtracking Follow up on partnerreferrals, Google-led events, and webinars to convert interest intomeetings Support go-to-market motions for key offerings such as Looker migrations, Vertex AI solutions, andGenAI-powe'red custom applications Requirements 13 years of experience in B2B sales, inside sales,or BDR roles focused on Indian enterprises Prior experience selling professionalservices or IT consulting (not product/SaaS sales) Exposure to cloudplatforms (Google Cloud or AWS) , and understanding of services-led sales Familiarity with dataanalytics, AI/ML, or GenAI projects Excellent written and verbal communication; confident inengaging mid-to-senior level stakeholders Hands-on with CRM andoutbound sales tools like HubSpot, Apollo, and LinkedIn Sales Navigator Willingness to learn, grow, and transition into a quota-carrying inside sales role in thefuture Bonus if you have experience in Google Cloudpartner ecosystem WhyJoin SquareShift Strong co-sell motionwith Google Cloud field teams Real opportunities to work on cloud, data, and GenAI transformation projects Transparent culture with highownership and fast growth Clear path to move from BDR to a full-time inside sales role with revenue targets Exposure to cutting-edge enterprise tech and emerging AI solutions
Posted 2 weeks ago
1.0 - 5.0 years
1 - 3 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Work From Office Location - Turbhe Shifts Timing: - Day Shift Job Highlights: Drive sales of savings accounts via digital channels (website, mobile app, social media, etc.). Identify and engage potential customers through online campaigns and digital outreach. Assist customers through the digital onboarding and KYC process. Achieve monthly and quarterly sales targets. Coordinate with product and marketing teams to optimize customer acquisition strategies. Interested can reach out on HR Dhanashri : 7796426785
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad, Ahmedabad
Work from Office
: Senior Stibo Developer We are actively looking for an IT application specialist who will support Bosch in their digital transformation. You will be part of the +10 IT team of experts who support Bosch IT products and solutions in Product Information Management (PIM). This role is focused on the PIM application from Stibo Systems which is a global leader in PIM solutions. The PIM application has a strong integration with the Bosch Media Asset Management system (MAM) and together they form the backbone for any digital / ecommerce business within Bosch. As a PIM Developer, you get to work on exciting product data and integration topics. In your daily duties you will spend around 70% of work time on application development, configuration and support activities, the remaining time will be filled with project meetings, team integration and trainings.
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Gurugram
Work from Office
We are looking for a dynamic and customer-focused Customer Care Executive to join our team. The ideal candidate should have strong communication skills, a customer-first mindset, and the ability to handle queries efficiently. If you have experience in customer service and are passionate about resolving customer issues, wed love to hear from you! Key Responsibilities: Handle inbound and outbound customer interactions through calls, emails, and chats. Assist customers with order tracking, refunds, replacements, and general inquiries. Ensure timely and professional resolution of customer concerns. Maintain accurate records of customer interactions and transactions. Work collaboratively with other teams to improve service quality. Achieve defined performance metrics, including customer satisfaction and query resolution time. Required Qualifications & Skills: Graduate or Undergraduate (any stream). Excellent communication skills in English & Hindi. Ability to handle high volumes of customer interactions effectively. Basic knowledge of e-commerce platforms is a plus. Strong problem-solving and interpersonal skills.
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Location: Work From Home (Remote) Key Responsibilities: Answer incoming calls and respond to customer queries Make outbound calls for follow-ups or customer outreach Provide accurate information and resolve issues efficiently Maintain clear records of customer interactions Follow scripts and company procedures where required Ideal Profile Requirements: Prior experience in a call center or customer service role is preferred Clear and confident English communication skills (spoken and written) Ability to handle high call volumes with professionalism Basic computer skills and familiarity with CRM systems are a plus Quiet work environment and reliable internet connection Whats on Offer? Work alongside & learn from best in class talent Flexible working options Opportunity to make a positive impact
Posted 2 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
Gurugram
Work from Office
An Oracle Support Renewals job involves ensuring timely renewals of Oracle Support Service Contracts for existing customers, handling customer queries about contracts, and potentially driving up selling opportunities. This role requires strong communication, problem-solving, and a good understanding of Oracles products and services. . Driving automation through the Oracle store and support renewal portal. Interacting with multiple departments within Oracle as needed and accurately forecast business targets and opportunities in territory. Career Level - IC1 Responsible for timely renewals for small to medium-sized customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracles portfolio. Meet productivity expectations on outbound calls for renewals. Manage exceptions for customers with issues that may delay or inhibit renewals. Identify and transfer leads to sales representatives for top-tier opportunities. Accurately forecast business targets and opportunities in territory.
Posted 2 weeks ago
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Outbound jobs in India are on the rise, with many companies actively seeking professionals who excel in communication, sales, and customer service. These roles often involve reaching out to potential customers, pitching products or services, and generating leads through outbound calls or emails.
The average salary range for outbound professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.
In the outbound job market, career progression usually involves moving from roles like Customer Service Executive or Sales Associate to Team Leader, Manager, and eventually, Sales Director. This progression is based on performance, experience, and leadership skills.
Aside from strong communication and sales abilities, outbound professionals are often expected to have skills in customer relationship management (CRM) software, data analysis, and proficiency in relevant industry knowledge like e-commerce or telecommunications.
As you explore outbound job opportunities in India, remember to showcase your strong communication skills, sales acumen, and ability to handle rejection positively. Prepare well for interviews by practicing common questions and demonstrating your passion for outbound roles. With the right skills and mindset, you can excel in this dynamic and rewarding field. Good luck!
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