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1.0 - 2.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Skills: Excellent Communication Negotiation Passion for Technology & Sales Interaction with International customers Strong Internet research skills required, Excellent communication, Negotiation, Passion for technology and sales, interaction with international customers, strong internet research skills, Basic knowledege on marketing platforms and marketing mix, Creativity,. Qualification:MBA/BBA in Marketing / Business Analytics/Sales. Experience:0-1 Year. Skills Required. v Excellent Communication. v Negotiation. v Passion for Technology & Sales. v Interaction with International customers. Roles And Responsibilities. v Strong Internet research skills required. 6 to 1 year of experience in Lead generation. Must have prior experience in lead generation via cold calling (International and domestic markets). Responsible for sales outreach programs including cold calls, emailer, & timely follow-up to closure. Source new sales opportunities through both outbound / inbound efforts. Understand client needs and requirements. Hands on in market research. Close sales and achieve quarterly quotas. Show more Show less
Posted 3 days ago
1.0 - 5.0 years
10 - 14 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Are you an outbound hunter who would like to join a fast-growing SaaS company that drives the decarbonization of the construction and manufacturing industriesYou might be just what we are searching for! We are looking for an experienced Sales Development Representative to prospect for new opportunities and execute campaigns to the existing customer base, as well as new client acquisition, You will join the global Business Development team and report to our Regional Business Development Manager You will work closely with our global business development team as well as the wider company to drive demand and help the business development team expand the business This role will be responsible for rapidly growing opportunities and collaborating internally to maximise them in this fast-growing market, You will join a supportive, effective, and mission-oriented team in a flexible, friendly work environment You will be working with cutting-edge tools and a team of world-class professionals around the globe to solve one of the worlds biggest challenges, Why One Click LCA We are powering the makers of a zero-carbon future Used in 170+ countries, One Click LCA is the leading end-to-end sustainability platform for construction and manufacturing The AI-powered software decarbonizes and drives sustainability across the construction value chain with scientific, easy-to-use, automated life-cycle assessment (LCA) and environmental product declarations (EPDs) to calculate and reduce the environmental impacts of building, infrastructure, and renovation projects and products, This is a full-time, permanent position available on a remote basis for candidates based in India, We are seeking to bring on board Sales Development Representatives fluent in English Arabic or Mandarin are seen as a plus, What you will do: Qualify inbound leads using the BANT qualification method and hand them over to Business Development Managers Conduct outbound prospecting to generate and qualify leads through various channels, including emails and social media Target and establish direct contact with prospects Provide a concise value proposition and position One Click LCA as a potential trusted advisor to our customers Document and create opportunities using Salesforce our CRM system Provide clear visibility of pipeline, opportunities and all business development activities Work closely with regional Business Development teams, Marketing and Customer Success Build and nurture relationships with prospective clients, creating a positive first impression Research and identify key decision-makers within target companies to understand their business needs and challenges Be an active member of the Global Business Development team, contribute and help build global best practices What you need: 1-2 years of experience in outbound sales for high-growth SaaS environments Knowledge of prospecting tools such as Zoominfo, Sales Navigator and others is a plus Self-motivated and results-oriented with a drive to get things done and overcome challenges Ability to manage a changing workload and remain proactive at all times Clear, direct, timely and relevant communication style and good cooperation skills Understanding of and passion for sustainability, and a demonstrable ability to get up to speed with the sector, is more important than prior experience Fluency in English, as it is our working language Arabic or Mandarin are seen as a plus, What we offer: Work that contributes to a more sustainable future, Substantial freedom with no fixed hours and remote working supported, Challenges, substantial responsibility and the chance to see the results of your work, Competitive compensation and opportunity for professional development, A dynamic, friendly, motivated and diverse team of professionals & company events, Interested Do not hesitate and apply! We are eager to receive your application by 3 August 2025 Applications are reviewed at reception, so please apply swiftly, We train, equip and support the makers of a zero-carbon future to tackle low-carbon design, planning, manufacturing, and procurement using life-cycle assessment to achieve zero, This is how we do it: We train everyone in the world to life-cycle assessment via One Click LCA Academy for free, We provide software tools to decarbonize any project or product anywhere in the world, We create free resources and policy tools to power all the makers of zero-carbon future, We aim to power one million users by 2035, Maximizing our decarbonization impacts Were training tens of thousands of people for free annually via One Click LCA Academy, We provide One Click LCA Planetary, a free embodied carbon software for everyone, We author free policy papers and best practice guidelines for governments and businesses, Supporting decarbonization outside our direct business We invested over 150 000 EUR in the creation of a surplus construction materials marketplace business to reduce site wastage and advanced regulations supporting this activity, We have invested 150 000 EUR in the construction of new primary wind power in Finland, We donate annually to a number of sustainability NGOs in line with our mission, Minimizing our internal carbon impacts Were a proud signatory of the World Green Building Council Net Zero commitment and shall achieve zero carbon facilities by 2030, Weve invested in primary wind power generation capacity to power our entire operations, We minimize travel emissions by supporting remote work and encouraging public transport, We do not serve meat in any company events or dinners and use plant-based milk, We operate a paperless business, We have a very supportive, highly expert, and friendly team of colleagues, We leave staff a great deal of autonomy & freedom; you can get done what needs to get done, We have a low hierarchy and support an open flow of information, Our team is highly international and represents well over 20 nationalities, We work on the same mission together with our customers to create a zero-carbon future, One Click LCA is a Helsinki-based tech company decarbonizing construction and manufacturing with world-leading, easy-to-use, and automated life-cycle assessment (LCA) to calculate and reduce the environmental impacts of building, infrastructure, and renovation projects ? as well as construction and other manufactured products It also enables manufacturers to generate and publish third-party verified EPDs and allows assessment of circularity, life-cycle cost, and soon also biodiversity, One Click LCA is used in +170 countries Its decarbonization platform includes a unique global database with +250,000 LCA datasets, and it supports +80 standards and certifications, including LEED, BREEAM, GRESB and other national regulations, One Click LCA was founded in Finland in 2001 and has a team of +230 people on all continents, Learn more at: oneclicklca Show
Posted 3 days ago
0.0 - 2.0 years
4 - 6 Lacs
Thane, Manpada
Work from Office
Responsibilities: Conduct outbound calls to potential leads provided by the company to introduce products/services and identify sales opportunities Maintain a high level of good communication during all interactions, ensuring clarity, professionalism, and a positive customer experience Explain product or service features and benefits to potential customers clearly and concisely Address customer queries and provide accurate information about products/services and pricing Perform follow-up calls to nurture leads, track interest levels, and move prospects through the sales funnel Persuade potential customers to take desired actions, such as scheduling appointments, requesting more information, or making a purchase Accurately perform data entry of call details, customer information, interactions, and lead status into the CRM system or database Maintain and update the customer database with new information and changes Achieve daily, weekly, and monthly call and sales targets Handle customer objections and rejections professionally and politely Collaborate with the sales team to share feedback and improve strategies Lead calling , Good communication , Followup calls ,Data enrty
Posted 3 days ago
4.0 - 9.0 years
3 - 8 Lacs
Hyderabad
Work from Office
We are seeking an experienced Trainer with a strong background in US Healthcare processes and contact center operations. The ideal candidate will be responsible for delivering high-impact training programs to new hires and existing employees, ensuring readiness for client interactions and operational excellence. Key Responsibilities: Deliver training sessions on US Healthcare processes including Claims, billing, eligibility, and customer service protocols. Facilitate onboarding and nesting programs for new hires in a contact center setup. Collaborate with operations, quality, and client teams to ensure training alignment with business goals. Conduct refresher and upskilling sessions for existing staff based on performance and process updates. Maintain training effectiveness through assessments, feedback, and continuous improvement. Support process transitions and updates through timely training interventions. Create and update training materials, SOPs, and e-learning content. Participate in calibration sessions with QA and client teams. Provide floor support and troubleshoot process-related queries post-training. Eligibility Criteria: Minimum 1-2 years of experience in training roles within US Healthcare contact center operations. Interested Candidates share your CV - deepalakshmi.rrr@firstsource.com / 8637451071 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or deepalakshmi.rrr@firstsource.com
Posted 3 days ago
4.0 - 9.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Participate in and/or lead calibration sessions with Client partners, Trainers/Subject Matter Experts, Team Leaders and other Quality Analysts to ensure consistency in scoring and feedback delivery Generate regular quality performance reports (e.g., daily, weekly, monthly) highlighting key trends, areas of concern, and opportunities for improvement. Ensure agent adherence to all company policies, procedures, regulatory guidelines (e.g., CMS regulations for Medicare), and client-specific requirements and escalate potential compliance risks based on audit findings. Assess the overall member experience and identify opportunities to improve caller satisfaction. Participate in performance review discussions with Operations where quality data is relevant and offer support agent performance improvement initiatives. Strong Healthcare Background (Non-negotiable): In-depth knowledge of US healthcare , Medicare , Medicaid, ACA, and/or private health insurance plans, benefits, and terminology. Comprehensive understanding of healthcare regulations including HIPAA, CMS guidelines, and state-specific privacy laws. Demonstrated Expertise in Quality Assurance: Proven experience in conducting comprehensive call/interaction monitoring and audits. Strong analytical skills with the ability to interpret complex data, identify trends, and pinpoint root causes of quality issues. Proficiency in developing and implementing effective quality improvement plans. Experience in generating reports using Excel or other platforms Ability to lead and participate in calibration sessions to ensure consistency and objectivity. Interested Candidates share your CV - deepalakshmi.rrr@firstsource.com / 8637451071 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or deepalakshmi.rrr@firstsource.com
Posted 3 days ago
0.0 - 5.0 years
3 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
MNC Bank-Video KYC Officer Thane | Malad | Vashi Day Shift|Outbound Process Salary: • Fresher: 17K net • Voice Exp: Up to 4.5 LPA All banking benefits Shift to Branch Banking after 2 yrs Call Vidya -9773553319 Apply: www.hyfly.in Required Candidate profile Do Video KYC Call customers to complete Full KYC. Verify Details Match docs with what’s submitted. Right Person Only Ensure the real customer Cross-Sell Pitch relevant banking products.
Posted 3 days ago
0.0 - 5.0 years
2 - 5 Lacs
Mumbai, Mumbai Suburban, Thane
Work from Office
Designation :Phone Banking Officer Payroll-Bank Payroll Job Location-Andheri/Thane/Vashi Process-Inbound Salary-Fresher 3.5 lakh Exp 5 lakh Day Shifts Graduate Fresher Welcome Need to Handle Bank HNI Clients Only Call 9082104424 -sanika www.hyfly.in Required Candidate profile Virtually handle Bank's Elite customers account Solve issues over calls Help in investing in Banking Product's like FD/RD/Mutual Fund Upsell them Credit Cards/Loans no target for salary www.hyfly.in Perks and benefits Medical Allowance + Performance based Incentives
Posted 3 days ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Process:- Good Communication Freshers/Experienced both can apply. Min qualification- Graduate Freshers or any Telesales experience with Excellent Comms skills Shift: 9:30AM to 6:30PM Desired Candidate Profile:- Min qualification-HSC Salary:- Upto 25K in hand (Salary will be closed on the basis of the candidates skillset and previous package) How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Kunal:- 3784 50713
Posted 3 days ago
2.0 - 4.0 years
3 - 5 Lacs
Chennai
Work from Office
Effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum call handling time, Cross-sell / upsell products like loans, mortgages, priority / elite accounts, etc Required Candidate profile Wanted immediate joiners, Excellent Hindi and English is required , No Night Shift for females, For Males Night Shift allowance will given ,
Posted 4 days ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Job description **"Step into a Bright Future with JobShop Multiple Call Center Openings!"** - Looking for a place to start or advance your career? JobShop offers more than just a job; we provide a pathway to success. With multiple call center openings across Bangalores top BPOs, youll find the perfect role suited to your skills and ambitions. Freshers, start with us, and experienced pros, discover new growth! - Apply today with JobShop and unlock many opportunities under one roof! Job Details: Location: AMR Tech Park, Honasandra Working Days: 5 Days a Week Week Off: Saturday & Sunday Fixed Off Shift: Rotational Shifts Transport: 2-Way Cab Provided (within specified radius) Eligibility: Freshers & Experienced Candidates Welcome Salary Details: Freshers: 21,000 (Take Home) Experienced: Up to 28,000 (Take Home) Interview Rounds: HR Assessment VNA (Voice & Accent) Operations Round (Scheduled by the Ops Team) Call HR Arshiya-7026112000 / 9964080000 or visit jobshop.ai to explore other open positions with us Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 4 days ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Job description **"Find Your Perfect Call Center Role with JobShop Bangalore’s Top BPO Jobs!"** - Ready to work with the best? JobShop is here to help! As India’s largest BPO recruitment company, we connect freshers and experienced professionals to leading call center jobs in Bangalore. Get quick placement, a competitive salary, and fantastic growth potential. - With JobShop, you apply once and gain access to multiple roles in the industry’s top companies. Why wait? Apply now and join the best in BPO! Job Details: Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Call HR Shefali-7975181576 or 9964080000 or visit jobshop.ai to explore other open positions with us Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 4 days ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Job description **"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Job Details: Process: International BPO | Voice Support Work Locations Available: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Eligibility Criteria: Qualification: Graduation completed Communication: Excellent English communication skills Shifts: Rotational (Day/Night) Salary Package: 27,000 to 50,000 CTC (based on experience & skillset) Why Join Us? Work with top international BPO clients Excellent growth opportunities Professional work environment Attractive compensation with incentives For More Details Please Call HR Medwin-6360064569 / 9964080000 Or You Can also visit jobshop.ai to explore other open positions with us Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 4 days ago
0.0 - 4.0 years
1 - 3 Lacs
Pune
Work from Office
Process- Loan Recovery, Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- 11k to14k+ incentives Experience- Upto 14k to 16k in hand + incentives. Rounds of interview : HR, Ops. Preferred candidate profile HSC is mandate How to Apply To schedule your interview, simply Call or WhatsApp your CV to: HR Swapnali :- 9822946582
Posted 4 days ago
1.0 - 4.0 years
3 - 4 Lacs
Noida
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate with min 1 year experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 4 days ago
0.0 - 5.0 years
1 - 3 Lacs
Pune
Work from Office
Process:- Bajaj Finserv (loan sales executive - Outbound calling ) -Marathi /Hindi & Basic English Communication. -Handling Inbound And Outbound calls -Freshers/Experienced both can apply. -Salary :- 12,200 + Unlimited Incentives Required Candidate profile Qualification: HSC And Above Location:- Viman Nagar Interview Scheduling Send your CV via WhatsApp to: HR Gaurav – +91 77964 27055 Perks and benefits Good salary with unlimited incentive
Posted 4 days ago
0.0 - 4.0 years
1 - 3 Lacs
Pune
Work from Office
- Process:- TVS Process -Telesales - Shift:-9:30 to 6:30 - Average communication required Marathi And Hindi - HSC Freshers are welcomed - Male and Female both can apply - Fresher Salary:- up to 14 k In hand - Exp Salary:- 16k In hand + Incentive Required Candidate profile -Qualification: Min HSC -Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact :- HR Aditya: 8308125422 Perks and benefits competitive salary with unlimited Incentives
Posted 4 days ago
0.0 - 3.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Role: International Non-voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 3 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical
Posted 4 days ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
*"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Job description Hiring Now: Customer & Technical Support Executives International BPO Are you ready to elevate your career in customer or technical support with one of Bangalores leading BPO companies? Join us now and become part of a high-performing international support team! Open Roles: Customer Support Executive (Voice/Chat) Technical Support Executive (Voice/Chat) Work Locations: Choose your preferred location from top tech hubs in Bangalore: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Work Mode: Work from Office Shifts: Rotational Shifts (including night shifts) Eligibility & Requirements: Qualification: Graduate (mandatory) Experience: Freshers with excellent English can apply; prior BPO experience is a plus Communication: Excellent verbal and written communication in English is essential Skills: Problem-solving and active listening Technical troubleshooting (for tech support roles) Customer-centric approach Salary & Benefits: CTC: 5 6 LPA (Based on role, experience & interview performance) Additional Benefits: Performance-based Incentives Growth Opportunities & Internal Job Transfers Cab Facilities (as per company policy) Paid Training & Skill Development For More Details Call HR Sadaf-6362015960 / 9964080000 Or You Can Also visit jobshop.ai to explore other open positions with us
Posted 4 days ago
0.0 - 5.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Sobia 6362039269 or 9964080000 Responsibilities To process all the candidates going through the recruitment process by sending, checking and helping candidates to complete documentation. (Working rights, police check, medicals, modules, registration, bank, tax, super details, reference checks) Contacting and calling candidates to confirm candidates for role once all documentation has been completed HR Compliance: Stay up to date and ensure 100% compliance with local labour laws and regulations, providing guidance when necessary. Employee Records: Oversee the maintenance and accuracy of employee records, ensuring data privacy and compliance with applicable laws. JOB REQUIREMENTS- 1) Strong attention to detail. 2) Strong admin and compliance management skills 3) Excellent communication skills. 4) Ability to effectively communicate with candidates via phone when confirming candidates for roles 5) Problem solving attitude 6) Raise issues, concerns, errors to the team leader immediately. 7) Able to multitask and have excellent time management 8) Able to work in a fast-paced environment 9) Able to work on repetitive tasks 10) Excellent Excel skills For More Details Call HR Sobia 6362039269 or 9964080000
Posted 4 days ago
0.0 - 3.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Job Description: We are seeking a dedicated Customer Service Associate to join our team for voice and non-voice support processes. The ideal candidate will provide excellent service by resolving customer queries related to subscriptions, billing, technical issues, and general assistance while maintaining high communication standards. Key Responsibilities: Handle inbound/outbound voice calls and non-voice communication (email/chat) with customers. Address customer inquiries, troubleshoot problems, and provide timely resolutions. Manage subscription and billing-related support. Escalate complex issues to appropriate teams when necessary. Maintain accurate records of customer interactions. Deliver exceptional customer experience with clear and effective communication. What Were Looking For: Strong communication skills in English both spoken and written. A positive attitude and eagerness to learn. Good problem-solving skills and a customer-first approach. Graduation in any discipline except B.Tech, B.Sc, or fresh postgraduates. Flexibility to work in shifts, including weekends. If interested drop your resume to HR-Kanak Kumari Phone-6361345172 or mail on kanak.kumari@firstsource.com Total Rounds: 1. Ai bot call 2. Assessment 3. OPS Round Office Location and Walkin Details: FIRSTSOURCE SOLUTIONS LTD. HR - *Kanak* 3rd floor, Block - Dragon Fly (Last Block). *Brigade Tech Gardens.* Kundalahalli, Brookefields Green Avenue, Kundalahalli, ITPL Main Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560037. Please mention below details on the CV before submitting. HR - *Kanak* phone-6361345172 *Carry one of the original id proof hard copy along with you.* * Brigade Tech Gardens 1800 102 0115 https://maps.app.goo.gl/LfMaKY839v2e9S1AA Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 4 days ago
0.0 - 3.0 years
3 - 3 Lacs
Chennai
Work from Office
Hi, Do you have strong written skills and a clear speaking voice? We're seeking enthusiastic Customer Support Representatives (Semi-Voice) to join our team, specifically for US shifts. Exp - 0 to 3yrs (Freshers are welcome) Shifts - US(Night) shifts with rotational weekoffs (5 day working and 2 days week off) Work mode - Work from office Transport - Free transport for pick and drop provided(within *25km radius) Should have good communication skills(verbal and written) Salary - 3- 3.5 lakhs per annum Should be an immediate joiner Provide exceptional customer support through a blend of chat/email and phone interactions. Respond to customer inquiries efficiently and accurately, ensuring a positive and helpful experience. Troubleshoot basic issues and guide customers through solutions using clear, easy-to-understand language. Maintain accurate records of all customer interactions and resolutions in our system. Collaborate with team members to share knowledge and continuously improve service delivery. Learn and adapt quickly to new product information and support processes. What We're Looking For: No prior experience required! This role is ideal for freshers passionate about customer service. Excellent verbal communication skills with a clear and professional speaking voice. Strong written communication skills, including proper grammar, spelling, and punctuation, for effective chat and email support. A customer-focused mindset and a genuine desire to assist others. Strong problem-solving abilities and attention to detail. Ability to multitask effectively in a fast-paced environment. If you are interested click on the apply button.
Posted 4 days ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
HI Warm Greetings from Rivera Manpower Services, Join a premium international process and build a rewarding career in customer support. Hiring International Voice Process (Customer Support) Location: Bangalore CTC: Based on experience (up to 6.7 LPA) Call & Book Your Interview Slot: 7829336034 / 7829336202 / 9380300644 /8431721735 Eligibility: Graduates / Undergraduates Minimum 1 year of experience in international voice process (mandatory) Willing to work in US rotational shifts Immediate joiners or maximum 15 days notice period Roles & Responsibilities: Handle inbound and outbound voice calls for international customers Assist customers with queries, complaints, and service-related issues Provide accurate and timely resolutions ensuring a high level of customer satisfaction Maintain defined AHT (Average Handling Time) and meet quality benchmarks Document interactions and escalate complex issues where required Ensure adherence to SLA, CSAT, and compliance standards Communicate effectively with customers from a global client base
Posted 4 days ago
1.0 - 4.0 years
5 - 9 Lacs
Chennai
Work from Office
Position's General Duties and Tasks In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables, Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries, Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Requirements for this role include: Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM, High school diploma 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools, 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English, 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions The shift timings can be changed as per client requirements Additionally, resources may have to do overtime and work on weekends basis business requirement, All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material, Show
Posted 4 days ago
0.0 - 3.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Replotify Infra Solutions is looking for Telecalling Executive to join our dynamic team and embark on a rewarding career journey Contacting potential customers and explaining the features and benefits of the product Answering customers' questions about product and addressing any concerns they may have Making outbound calls to prospects and converting them into qualified leads for the sales team Following up with customers who have expressed interest in the product Managing a database of contacts and keeping accurate records of all interactions with customers Collaborating with the sales team to ensure that leads are properly qualified and passed on for further follow-up Achieving weekly and monthly targets for the number of calls made, leads generated, and conversions achieved Should have excellent communication skills
Posted 4 days ago
2.0 - 6.0 years
4 - 7 Lacs
Mumbai
Work from Office
ROLES & RESPONSIBILITIES Key responsibilities Operations Management Responsible for all warehouse functions of Inward, Sorting, Picking, Outbound and Inventory. Need to unload all the vehicles on time and acknowledge on mail for vehicle receiving. Need to plan required manpower in line with volume fluctuations. 150 plus staff needs to be handled independently with teamwork. Responsible for loss control of site. Need to analyze ops miss report and productivity. Need to ensure good hygiene of warehouse. Timely reply of customer queries. Not to compromise on safety of employees and premises. Timely escalations to Management on non-compliance. Timely revert on mail for any short/ excess shipments received. Plan for Improve productivity of the site. Layout wise manpower planning. o Regional P & L management Ensure zero debits from customer. Avoid productivity loss in Ops to sustain margins. Ensure P & L in line within budget Customer relationship Management Support in customer based on timely need. Resolving customer queries and sending reports timely. Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager QUALIFICATIONS & COMPETENCIES Minimum 2-3 industries experience with at least 4 years in relevant industry. Rich Exposure to DC Operations Ability to work under advanced IT environment/Tech savvy. Full awareness on SAP and WMS transactions as well. Graduate / Postgraduate from reputed university preferably in Operations and supply chain management
Posted 4 days ago
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