Dear Candidate, Below is the Job Description for Tech Support program at Jaipur location. Work From Office : Jaipur (Rajasthan) Eligibility: Graduates Fresher & Experienced Technical support/troubleshooting experience preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts supporting EMEA customers Fluent in spoken English (Versant B2) with basic technical knowledge Skill Set required: Technical knowledge, Sales Acumen, Customer Service mindset. Salary Slab: 37.5K Gross per month inclusive of 1500 P Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) One-time joining bonus of 15,000, payable after 3 months from joining date Tarvel tickets will be booked by company Extra incentives Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Transport provided at odd hours Training Period: 2 Months Selection Process: HR Round followed by Ops round and Versant Test Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Reach out for more information; 7005735636/7085219935 nagaland@talentacquaintance.com

Dear Candidate, Below is the Job Description for Tech Support program at Jaipur location. Work From Office : Jaipur (Rajasthan) Eligibility: Graduates Fresher & Experienced Technical support/troubleshooting experience preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts supporting EMEA customers Fluent in spoken English (Versant B2) with basic technical knowledge Skill Set required: Technical knowledge, Sales Acumen, Customer Service mindset. Salary Slab: 37.5K Gross per month inclusive of 1500 P Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) One-time joining bonus of 15,000, payable after 3 months from joining date Tarvel tickets will be booked by company Extra incentives Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Transport provided at odd hours Training Period: 2 Months Selection Process: HR Round followed by Ops round and Versant Test Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Reach out for more information; 7005735636/7085219935 nagaland@talentacquaintance.com

Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on product knowledge and company policies to provide informed support. Desired Candidate Profile 0-3 years of experience in BPO voice process (inbound/outbound calling). Strong communication skills in Marathi & Hindi languages. Ability to work on rotational shifts including weekends and holidays Basic computer literacy for data entry purposes. High school diploma or equivalent required; graduation preferred. Profile - Bpo Process Voice / TVS & Bajaj Process Fresher Experience work from office immediate joiner Salary : 12,200 in hand + Incentive Required Candidate profile Qualification - 12th Pass/ Any graduate Male & Female both can apply Day shift To schedule your interview call or send your CV through WhatsApp Contact No :- HR Alisha :- 8698879613

-HSC / Graduates can apply -Freshers can apply -Hindi communication / Average english -Salary 13k to 15k +incentives -Pick and drop from Thane station to office -Location Thane kasarvadavli Required Candidate profile HSC is mandate Job location- kasarvadavali thane west. Interested candidates can share their CVs on WhatsApp on the number below:- Interested can reach out on Vaibhavlakshmi:- 9607488168

Qualification : HSC or Any graduate / Under graduate Work From Office Location - Airoli And Kasar Thane Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 12,000 in-hand to 20,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested can reach out on HR Vaibhavlakshmi:- 9607488168

Post: Customer Happiness Consultant Open Positions:- 10 Experience: Freshers & experienced both can apply Salary: 2.8 LPA – 3.4 LPA Including 5% Variable+Attendance Bonus of 3,000 Rs. Working Days: 6 Days/Week, Rotational Week-Offs, Rotational Shifts Required Candidate profile Role. • Handle inbound and outbound calls related to insurance products, services, and claims. * Provide accurate information about policy details, premium payments, coverage, and benefits.

About Us: At Teachmint, we believe that education moves the world forward and deserves the best technology in this pursuit. We are a global classroom technology company empowering educators and institutions in over 50 countries. At the forefront of classroom innovation, Teachmint is transforming how education is delivered through its proprietary solutions Teachmint X, an AI-powered digital board; EduAI, an intelligent AI companion that empowers educators and learners to become self reliant; and our interactive whiteboard technology, designed to blend intelligence with usability and elevate every moment of classroom interaction. We are redefining education infrastructure. Whether youre architecting backend systems, designing intuitive front-end experiences, improving deployment pipelines, driving business growth and brand visibility, or scaling user impact your work here directly shapes the future of education. If you re excited by the idea of building smart, scalable, and meaningful solutions in education, come create with us. Learn more: www.teachmint.com Title: Presales Intern Location: Bangalore (Onsite) Employment: Internship for 6 months Role Summary: We are seeking a motivated and results-driven Sales professional to join our dynamic sales team. This role involves generating leads, nurturing customer relationships, and driving sales growth through effective communication and relationship management. The ideal candidate will be a self-starter with strong persuasive skills and the ability to thrive in a fast-paced environment. Role Responsibilities: Lead Qualification: Qualify potential accounts through outreach calls, emails, and other sales channels. Build and maintain a robust pipeline of leads. Sales Outreach: Proactively engage with prospective customers to understand their needs and present suitable solutions during the outbound calls/product demo. Follow up on leads generated through marketing campaigns and other sources. Customer Relationship Management: Build long-term relationships with clients to drive repeat business and referrals. Provide excellent customer service, addressing inquiries and resolving concerns promptly. Market Research and Feedback: Stay updated on industry trends, competitor activities, and customer preferences. Provide feedback to the marketing and product teams to improve offerings. IDEAL CANDIDATE PROFILE Passionate about selling products remotely through phone calls, emails, video conferencing, and other digital communication tools to engage with both potential and existing customers. Proficient in Hindi and English spoken language. Excellent interpersonal skills. Exceptional oral and written communication skills. Ability to manage and handle multiple tasks. Outstanding problem-solving skills. Ability to work under stress and pressure. Join Teachmint and lead us in reshaping the future of education! Disclaimer: Kindly note that Teachmint Technologies is an equal opportunity employer. We are dedicated to providing equal opportunities in all aspects of employment, including recruitment, training, and development of employees, which encompasses promotions, transfers, assignments, and various beliefs. Teachmint Technologies strictly prohibits discrimination in the workplace based on colour, disability, marital status, nationality, race, religion, sex, sexual orientation, national or ethnic origins, religious beliefs, or age.

About TruDoc Healthcare At TruDoc Healthcare, we are revolutionizing patient-centered care by combining clinical expertise with cutting-edge technology. Our 24x7 integrated care model ensures timely, quality healthcare services across geographies. We are expanding our India-based team and seeking passionate professionals committed to making a difference in people s lives through seamless care coordination. Role Overview We are looking for an experienced and empathetic Care Coordinator to join our remote team in India. In this role, you will serve as the first point of contact for patients, facilitating access to healthcare services, coordinating care delivery, and supporting clinical operations to ensure exceptional service outcomes. Key Responsibilities Manage inbound and outbound calls to assess patient needs and facilitate timely care coordination. Collaborate with TruDoc 24x7 physicians to determine appropriate medical interventions and follow-up actions. Schedule appointments and initiate referrals to specialists, emergency departments, urgent care centres, or community resources as required. Coordinate with designated pharmacies to fulfil physician prescriptions and directives. Verify member eligibility and support patient access to appropriate healthcare services. Accurately document all patient interactions, clinical notes, and service activities in internal systems. Participate in regular peer meetings, training programs, and operational discussions. Work collaboratively with clinical and support teams to ensure consistent, high-quality, patient-focused care delivery. Accountabilities Ensure timely, accurate, and empathetic communication between patients, physicians, and healthcare providers. Maintain thorough and up-to-date documentation to support clinical continuity and audit compliance. Meet service delivery turnaround times for follow-ups, referrals, and case closures. Adhere to TruDoc s care protocols, service quality benchmarks, and regulatory requirements. Track and report key metrics, providing actionable insights for program improvement. Foster patient satisfaction through professional, compassionate, and solution-oriented interactions. Handle high call volumes and dynamic scenarios while maintaining exceptional service standards. Take complete ownership of assigned cases, ensuring timely and appropriate closure of care loops in line with clinical guidance. Qualifications Prior experience in healthcare coordination, customer service, or clinical support roles (preferred). Strong verbal and written communication skills in English (other regional languages are a plus). Excellent organizational skills and attention to detail. Ability to multitask and remain calm under pressure. Tech-savvy, with experience in using healthcare or CRM systems. Passion for delivering high-quality, patient-centered care. Why Join Us? Work remotely from anywhere in India. Be part of a purpose-driven, mission-led organization. Gain exposure to global healthcare standards and practices. Collaborate with a supportive and high-performing team. Enjoy opportunities for learning, growth, and career advancement. ","

About Us At Teachmint, we believe that education moves the world forward and deserves the best technology in this pursuit. We are a global classroom technology company empowering educators and institutions in over 50 countries. At the forefront of classroom innovation, Teachmint is transforming how education is delivered through its proprietary solutions Teachmint X, an AI-powered digital board; EduAI, an intelligent AI companion that empowers educators and learners to become self reliant; and our interactive whiteboard technology, designed to blend intelligence with usability and elevate every moment of classroom interaction. We are redefining education infrastructure. Whether youre architecting backend systems, designing intuitive front-end experiences, improving deployment pipelines, driving business growth and brand visibility, or scaling user impact your work here directly shapes the future of education. If you re excited by the idea of building smart, scalable, and meaningful solutions in education, come create with us. Learn more: www.teachmint.com Key Responsibilities Make outbound calls and generating sales qualified leads Ask pertinent questions to understand the lead s requirements and nudge them forward in the presales process Take responsibility for the entire sales qualification life cycle for your assigned leads - cold calls, follow-ups, lead qualification, and management fall under this category Maintain a detailed database of all the interactions with the leads and provide constant feedback on the quality of the leads to the respective team. Meet weekly and monthly targets. Preferred Requirements A pre-sales associate with excellent communication skills, and interpersonal abilities along with good proficiency in English 1 - 2 years of experience in the relevant field A systematic approach to building sales funnels, tracking feedback, prioritizing tasks, and consistently exceeding targets within the deadlines A sales mindset to effectively communicate about the organization s offerings to prospective clients and drive sales-qualified leads Attention to detail Take ownership of creating verified and good-quality sales Willingness to work in a fast-paced startup environment Languages known Hindi - Mandatory English - Mandatory Knowledge of any other language is a plus Additional work details Work from office - Sarjapur Road, Bangalore 6 - Days/Week with a rotational week off Shifts - 10 AM to 7 PM

About Exly: Exly is an all-in-one business platform built for knowledge entrepreneurs, coaches, trainers & course creators to start, sell, market and manage their programs (courses, online sessions, consultations and workshops). Exly is a Y-Combinator backed start-up and has raised funding from Indias top VC funds. The company is founded by IIT Kharagpur / IIM Calcutta / BCG alumni. We are at the forefront of the Software-as-a-Service (SaaS) industry, revolutionising how knowledge businesses, coaches & trainers operate and thrive in todays digital landscape. With our cutting-edge solutions, we empower entrepreneurs to streamline their operations, enhance productivity, and achieve their business goals more efficiently. Website: www.exlyapp.com Requirements: Build Outbound reach out strategies to prospect new clients via multiple social media channels. Responsible for lead generation and driving end to end sales pipeline through inbound & outbound cold calling. Responsible for new business development and achieving set targets. Build long-term relationships with new and existing customers. Identify and engage key prospects, while pitching Exly s Growth Partnership Programme to relevant clients. Crafting sales pitch strategies for building a strong top of funnel for client acquisition. Actively manage the sales pipeline, negotiate contracts, and close deals. Market research to identify competitor offerings and channels to build USP for Exly. Qualifications: Prior experience in SaaS Selling and Digital Marketing Agencies would be preferred. Basic knowledge of Digital Marketing channels i.e. Meta Ads, Google Ads (Preferred but not mandatory) 1 - 2 years of experience in an early-stage start-up environment and inherent hustle factor would be an advantage. Fluent communication and strong analytical skills. Target Driven Approach. Smart, enthusiastic and self-motivated. Benefits: We are using technology to solve some of modernitys most exciting and challenging problems. Work with us to be part of an incredible journey in a high ownership and a fast-growing environment. If you are an ambitious professional with a passion for SaaS and thrive in a fast-paced, collaborative environment, we want to hear from you! Work from Office Collaborative culture Vibrant and entrepreneurial work culture Healthcare insurance Career Growth opportunities

JOB DESCRIPTION ROLES & RESPONSIBILTIES Co-ordinates With Internal : Coordinate with visitors, Reception area hospitality, Accounts Team, Purchase Team etc., External : Courier and postal handle, inbound and outbound phone calls, Trust work, Coordinate with customers, etc. PURPOSE OF POSITION To take care of visitor s hospitality at reception area. Handling incoming calls on multi-line internal telephones. SPECIFIC RESPONSIBILITIES Switch on the music machine in reception as per the guidelines to play different music Turn on the ACs & relevant electricals in the office Maintains telecommunication system and connect to concerned person. Collect the courier parcel and distribute to concerned department Change the flower on God s photo Serves visitors by greeting, welcoming and directing them with the concerned team to provide water tea and coffee Notifies company personnel of visitor arrival Informs visitors by answering or referring inquiries Responsible for stock management e.g., stationaries, and housekeeping materials Maintenance of stocks in system Keep a safe and clean reception area by complying with procedures, rules and regulations Responsible for office decoration at the time of festival and maintain decoration material Contributes to team effort by accomplishing related result as needed Coordinate in HR department allotted work of candidates for recruitment Coordinate the meetings of the employees with the MD & CEO Involve in any management allotted work Skill Sets & Competencies: Should have confidence Time management skill Good communication skills Initiative Should be pro-active in analysing future needs of the organization Dependability Flexibility Prioritising Strategic mindset Must be a trust worthiness Should have problem solving skill The ability to multitask Ability to work under pressure and on irregular working hours Approachable and willingness to listen and assist to person.

Job Description We are seeking a dedicated and experienced Customer Support Executive to join our international healthcare voice support team. The ideal candidate will have prior experience handling US healthcare customers or patients, be familiar with medical terminology, and possess strong communication and problem-solving skills. This role requires working from the office during US business hours. Key Responsibilities: Handle inbound and outbound calls related to healthcare services Provide excellent customer service by addressing queries, concerns, and complaints in a professional manner. Accurately document all call interactions in the internal CRM systems. Ensure compliance with HIPAA and company policies regarding patient confidentiality. Collaborate with internal departments to resolve issues promptly. Meet defined metrics such as call quality, average handling time (AHT), and first call resolution (FCR). Follow up on unresolved issues and ensure timely closure. Qualifications 2-4 years of experience in international voice process, preferably in the US healthcare domain . Strong knowledge of US healthcare processes , inc

Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! What Youll Do: Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately. Help customers with complaints and questions, give customers information about products and services Ensure to deliver BGO and client metrics and expectations on a regular basis. Ensure customer satisfaction and provide professional customer support Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer s account information Champion company core values and other company programs Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Trinidad & Tobago - Minimum 3 CSEC passes English is compulsory in all locations Experience Previous experience in an Agent/Customer Service Representative is preferred but not required Certificates/Licenses There are no personal certification or licensing requirements for this job. What Were Looking For: INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

Your responsibilities: Perform market research to identify prospective clients Create strategies for business development by researching target demographics, economic trends, customer needs and interest areas Oversee efforts to expand lead generation through cold calling, emails and other methods Guide the business development associates to increase sales and revenue of the company Build a strong working relationship with customers to increase the potential of business opportunities Present sales pitches, product reports and other valuable data to potential prospects that helps them identify the need for the product Identify client needs and suggest appropriate products/services Study each product offered by the company and persuasively educate and inform customers of how each works and its specifications Understand how to upsell and recommend complementary merchandise Maintain potential customer accounts to generate new income and achieve sales targets Manage BD activities to achieve sales objectives and profitability Participate in trade shows, sales meetings, webinars and training sessions Develop new prospects through referrals, networking, online research and outbound calls Research and update the contact details of potential customers in customer database Prepare relevant report for various business development activities Mentor & train sales & customer service professionals about how to successfully market a product, create a need, close a sale and provide good customer support Skill sets/Experience we require: 3-6 years of relevant work experience in Business development roles/customer service/sales positions Good verbal and written communication skills Ability to deliver engaging presentations Experience reaching or exceeding weekly/monthly activity goals/quotas Hands on experience with multiple sales techniques (including cold calls) Understanding of sales performance metrics Good knowledge and experience working on MS Office Familiarity/Hands-on experience working on a CRM software is an added advantage

Number of Openings 1 ECMS ID in sourcing stage 521982 Assignment Duration 6 Months Total Yrs. of Experience 10+ Relevant Yrs. of experience 6+ Detailed JD (Roles and Responsibilities) JD for GTT profiles: 6+ Years of experience in SAP GTS preferably with SAP S4 experience. Experience in end-to-end SAP GTS implementations / rollout projects. Should posses good Team Leading and Mentoring Skills In-depth knowledge of the solution architecture, the application design, and the provision of SAP processes as well as the product functions and limitations of SAP-GTS Experience in solution design, configuration and WRICEF design, Expert in GTS Configuration, Export /Import Compliance, SPL/Embargo, License Determination, classification, Customs Export, import process, trade Documentation. Successful cooperation with the customers departments, a good understanding of business processes and support in creating technical requirements documents. Ability to work with international team environment - Interface (inbound and outbound) to middle ware systems. IDOC interface knowledge, EDI interface for customs communications. Proposes the selected IS solution and implementation back to the business for final approval (Show & tell sessions) Provides application module expertise Provides application module expertise Creates the Business Blueprint (BBP) - detailed process design and mapping to solutions, based on design from the IS BA, and contributes to the effort estimation Performs final validation of solution (SIT) before submission to requester to run the User Acceptance Test Support the Run organization in the incident and problem resolution Expert in GTS Configuration, Export /Import Compliance, SPL/Embargo, License Determination, classification, Customs Export, import process, trade Documentation. Analytical skills in troubleshooting, root cause analysis and problem solving. Successful cooperation with the customers departments, a good understanding of business processes and support in creating the technical requirements documents. Mandatory skills SAP GTT Desired/ Secondary skills GTT Domain SAP Max Vendor Rate in Per Day (Currency in relevance to work location) 13,000 INR/Day Delivery Anchor for tracking the sourcing statistics, technical evaluation, interviews and feedback etc. Sathyanarayana Venkatesh Work Location given in ECMS ID India BG Check (Before OR After onboarding) Post onboarding Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO No

Fresher can apply Salary:- 13,000 In hand + Incentives Good communication skills Min qualification- HSC Language: Marathi & Hindi Required Candidate profile Job Location: Majiwada, Thane-400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali : 9822197285 Perks and benefits High Incentives and growth opportunities.

Fresher can apply Salary:- 14,500 Inhand Good communication skills Min qualification- HSC Language: Marathi & Hindi Required Candidate profile Job Location: Majiwada, Thane-400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali : 9822197285 Perks and benefits High Incentives and growth opportunities.

Role Description: Welcoming customers and educating them on the product and the EMI. Educate the customer on the consequences of non-payment Educating and convincing the customer for ECS & NACH ACCEPTANCE if not done Giving customers detailed account directions. Attributes we are looking for A graduate with minimum 6 months experience in tele calling inbound or outbound with fluency in English and Tamil would be an added advantage. Computer literate.

Overview Lutron s Gurgaon team is looking for a skilled SAP professional to join our dynamic IT organization. In this role, you will leverage your technical expertise to develop, enhance, and support SAP solutions that drive critical business processes. Youll collaborate with a talented team of Computer Science and IT professionals to deliver high-quality, scalable solutions in a global enterprise environment. Responsibilities As an Information Technology Senior Representative at Lutron you will: Monitor and review IDOC Error messages (Inbound and outbound) . Work with the technical team and/or functional team to determine the root cause and then resolve the errors Review ABAP code Use Fiori to code the error resolutions and then execute the setup Interface and collaborate with the other teams across locations to resolve errors Collaborate with team members using strong written and verbal communication skills Identify and suggest possible improvements to procedures Lutron s Gurugram team is looking for a skilled SAP ABAP professional to join our dynamic IT organization. In this role, you will leverage your technical expertise to develop, enhance, and support SAP solutions that drive critical business processes. Youll collaborate with a talented team of Computer Science and IT professionals to deliver high-quality, scalable solutions in a global enterprise environment. Stay aligned to Lutron s culture and values Be passionate Be flexible and adaptable to changing markets Be an innovative thinker Be customer focused Be ethical Qualifications Lutron is looking for candidates with the following criteria: Minimum 4-year Engineering degree in Computer Science or Information Technology with a 60% and above 2-4-year experience in the relevant field Experience as a SAP S/4 developer Extensive ABAP knowledge and experience Extensive IDOC knowledge and experience Fiori Experience EDI knowledge is a plus Knowledge and experience of software development processes and best practices (Agile or Scrum) A proactive attitude to platform enhancements and desire to implement best practice solutions Strong problem-solving and strong written and communication skills Strong service mind-set Strong attention to details Lutron Electronics position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. .

1. Purpose Responsible for ensuring timely, accurate and profitable delivery of shipments to customers through effective management of all inbound operations and regular as well as on-time deposit of Cash collections at the Service Center. Also handling Outbound related activities like arranging timely pickups and connectivity. 2. Key Responsibilities Responsibilities Operational Ensure adherence to the operational workflows and standard operating procedures (SOPs) defined for service Centre inbound and Outbound operations at Gangtok. Monitor the daily in scan and out scan of shipments and related paperwork Check pre-alerts to track daily loads at the service centers and plan delivery schedules accordingly Collect COD cash collected by the delivery staff, cross check the same with the delivery sheet and submit the same to the branch cashier/ CMS collection staff/ Bank Deposit. Ensure daily updation, allocation and collection OTM machines for deliveries Conduct daily staff briefings, including communication regarding any operational changes, route changes etc. Ensure safe, timely and profitable delivery of shipments to customers and reduce instances of undelivered shipments, RTOs etc. Handle all exception cases at the service center and communicate the same to Hubs, Origins and Customer Services for resolution. recheck exceptions of the previous day and ensure follow up of the same Ensure safe handling of all shipments at the service center and report any damaged cases to the origin/ Area Security. Handle security exceptions in the service center along with the security team Conduct regular audits of deliveries and status updates to ensure correctness of information flow to clients Monitor expenses by way of adherence to vehicle log checks daily and ensure timely reimbursement of fuel conveyance expenses to staff/ PDA Monitor performance of staff in the Service Centre and ensure conduct of trainings for regular staff, PDAs, etc. in line with the training programmes designed centrally Ensure adequate manning in terms for full-time employees, PDAs etc Generate and maintain MIS related to the service center People Provide direction, guidance and support to all employees to help them discharge their duties effectively 3. Key Result Areas S. No Key Result Areas Key Performance Indicators 1. Drive service quality and excellence EDD Performance 90% % undelivered shipments Reduction Return to origin (RTOs) Adherence to SOPs (measured in terms of number of non-compliances/ deviations) in terms of delivery and information upload, closure of exception cases etc Achievement of target NPS Scores for the service center COD cash tally (Number of instances of errors in cash tally) 2. Drive Operations Process Efficiency and capability increase in operational productivity in the service center Shipments/FTE Net stops / FTE Ensure Performance Driven Culture Adherence to Performance Management system timelines and guidelines 4. Drive employee morale and engagement Minimize staff level Attrition

Are you someone who can liaison between Marketing & Sales teams and seek new business opportunities by contacting and developing relationships with potential customers? You should have had prior experience in developing leads from marketing campaigns and meeting sales quotas. If you are motivated and results-driven and enjoy working in a fast-paced environment, let s meet. Your responsibilities: Perform market research to identify prospective clients Create strategies for business development by researching target demographics, economic trends, customer needs and interest areas Oversee efforts to expand lead generation through cold calling, emails and other methods Guide the business development associates to increase sales and revenue of the company Build a strong working relationship with customers to increase the potential of business opportunities Present sales pitches, product reports and other valuable data to potential prospects that helps them identify the need for the product Identify client needs and suggest appropriate products/services Study each product offered by the company and persuasively educate and inform customers of how each works and its specifications Understand how to upsell and recommend complementary merchandise Maintain potential customer accounts to generate new income and achieve sales targets Manage BD activities to achieve sales objectives and profitability Participate in trade shows, sales meetings, webinars and training sessions Develop new prospects through referrals, networking, online research and outbound calls Research and update the contact details of potential customers in customer database Prepare relevant report for various business development activities Mentor & train sales & customer service professionals about how to successfully market a product, create a need, close a sale and provide good customer support Skill sets/Experience we require: 4-6 years of relevant work experience in Business development roles/customer service/sales positions Good verbal and written communication skills Ability to deliver engaging presentations Experience reaching or exceeding weekly/monthly activity goals/quotas Hands on experience with multiple sales techniques (including cold calls) Understanding of sales performance metrics Good knowledge and experience working on MS Office Familiarity/Hands-on experience working on a CRM software is an added advantage Pedigree: Bachelor s degree in Engineering (any discipline) Master s in Business Development or related field

Skills and requirements Ability to develop good relationships with current and potential clients. Excellent leadership , Written and communication skills. Experience in project management and/or sales. Knowledge of productivity tools and software. Great networking skills. Cold calling; making multiple outbound calls to potential International clients, closing sales and working with the client through the closing process.

About iamneo Founded in 2016 and now part of the NIIT family, iamneo is a rapidly growing, profitable B2B EdTech SaaS company that s revolutionizing tech talent upskilling, evaluation, and deployment. Our AI-powered learning and assessment platforms enable enterprises and educational institutions to build future-ready talent at scale. We specialize in Talent Upskilling, Assessment, and Workforce Transformation across sectors such as ITeS, BFSI, and Higher Education. Top corporates, including Wipro, HCLTech, LTIMindtree, Virtusa, Tech Mahindra, and Hexaware, and over 150+ leading institutions like BITS Pilani, VIT, SRM, LPU, and Manipal trust our solutions. As an NIIT Venture, we leverage NIIT s 40+ years of legacy in learning and talent development combining their global reputation and deep domain expertise with our AI-driven, product-focused approach to modern upskilling. If you are passionate about innovation, growth, and redefining the future of tech learning iamneo is the place for you. About the Role We re seeking a Regional Sales Manager- University Solutions to lead our university business in the Coimbatore region. This high-impact, autonomous role focuses on building institutional partnerships and driving strategic sales growth in higher education. You will represent iamneo within the university ecosystem identifying opportunities, nurturing relationships with decision-makers, and developing scalable solutions that align with academic goals. What Youll Do Drive Sales & Strategic Partnerships Take full ownership of sales responsibilities for the university vertical in the region. Develop and implement a territory strategy to identify, approach, and convert universities into long-term partners. Conduct consultative discussions with Deans, Directors, and other stakeholders to align our offerings with their vision. Accelerate Growth & Revenue Achieve quarterly and annual sales targets through a mix of outbound efforts, referrals, and relationship expansion. Maintain a robust pipeline, track progress, and drive predictable revenue growth. Collaborate & Customize Work closely with Product and Customer Success teams to ensure tailored solution delivery and ongoing account expansion. Gather client insights to inform product innovation and roadmap discussions. Lead with Influence Represent iamneo at university events, conferences, and networking forums to build brand visibility and trust. Act as a thought partner to universities exploring digital transformation in tech education. What We re Looking For A minimum of 8 years in business development or B2B sales, ideally within EdTech, SaaS, or Higher Education. Proven experience managing university or institutional sales cycles. Strong understanding of the education ecosystem, curriculum alignment, and university decision-making hierarchies. Outstanding communication, stakeholder management, and negotiation skills. A self-starter with a strategic mindset, capable of thriving in a fast-paced, high-autonomy role. Existing network within Coimbatore s EdTech or higher education ecosystem is a significant advantage. Why Join Us Competitive compensation + performance-linked incentives. Own a growing, high-impact vertical. Collaborate with a passionate, product-first team shaping the future of tech education. Benefit from NIIT s global legacy in learning and development. If you re a sales leader passionate about education and innovation, we d love to hear from you. Apply with your resume and a brief note explaining your enthusiasm for this role at iamneo.

About iamneo Founded in 2016 and now part of the NIIT family, iamneo is a fast-growing, profitable B2B EdTech SaaS company that s transforming how tech talent is upskilled, evaluated and deployed. Our AI-powered learning and assessment platforms help enterprises and educational institutions build future-ready talent at scale. We specialize in Talent Upskilling, Assessment, and Workforce Transformation across sectors like ITeS, BFSI, and Higher Education. Our solutions are trusted by top corporates such as Wipro, HCLTech, LTIMindtree, Virtusa, Tech Mahindra, and Hexaware, and over 150+ leading institutions including BITS Pilani, VIT, SRM, LPU, and Manipal. As an NIIT Venture, we re backed by NIIT s 40+ years of legacy in learning and talent development combining their global reputation and deep domain expertise with our AI-first, product-driven approach to modern upskilling. If you are passionate about innovation, growth, and redefining the future of tech learning iamneo is the place for you. About the Role We re looking for a Senior Growth Partner - University Sales to lead our university business in the Hyderabad region . This is a high-impact, independent role focused on building strong institutional partnerships and driving strategic sales growth in the higher education space. You will be the face of iamneo in the university ecosystem identifying opportunities, nurturing relationships with decision-makers, and crafting scalable, win-win solutions that integrate seamlessly with academic goals. What Youll Do Drive Sales & Strategic Partnerships Own end-to-end sales responsibility for the university vertical in the region. Develop a territory strategy to identify, approach, and convert universities into long-term partners. Lead consultative discussions with Deans, Directors, and other stakeholders to align our offerings with their vision. Accelerate Growth & Revenue Achieve quarterly and annual sales targets through a mix of outbound efforts, referrals, and relationship expansion. Maintain a healthy pipeline, track progress, and drive predictable revenue growth. Collaborate & Customize Work closely with Product and Customer Success teams to ensure tailored solution delivery and ongoing account expansion. Gather insights from clients to inform product innovation and roadmap discussions. Lead with Influence Represent iamneo at university events, conferences, and networking forums to build brand visibility and trust. Act as a thought partner to universities exploring digital transformation in tech education. What We re Looking For 8+ years of experience in business development or B2B sales, preferably in EdTech, SaaS, or Higher Education. Proven success in managing university or institutional sales cycles. Strong understanding of the education ecosystem, curriculum alignment, and decision-making hierarchies in universities. Excellent communication, stakeholder management, and negotiation skills. Self-starter with a strategic mindset and the ability to thrive in a fast-paced, high-autonomy role. Why Join Us Competitive compensation + performance-linked incentives. Full ownership of a growing, high-impact vertical. Work with a passionate, product-first team shaping the future of tech education. Backed by NIIT s global legacy in learning and development. If you re a sales leader with a passion for education and innovation, we d love to hear from you. Apply with your resume and a brief note on why youre excited about this role at iamneo.

What if companies had truly informed, engaged, and influential employees? This is the challenge that Sociabble decided to take up in 2014, by launching an SAAS platform for Internal Communication , Employee Advocacy , and Employee Engagement . 10 years later, Sociabble is used in more than 180 countries, by companies such as Coca-Cola, Mars, Accor, EDF, Tata, Capgemini, Generali. International since day 1, the company has offices in Paris, Lyon, Boston and Mumbai. Sociabble was founded by two pioneers of the Internet, Jean-Louis B nard and Laurent Gauthier, entrepreneurs and investors for more than 25 years, who in building the company, were inspired by the best of U.S.-based SAAS platforms, without being constrained by the caricatures or culture of Silicon Valley start-ups. Sociabble is identified by U.S. analysts as one of the best solutions on the market today. Simplicity, kindness, respect, exemplarity, fairness, and trust are the values around which the company has developed. The teams consist of a mix of experienced and junior professionals, to facilitate day-to-day learning through mentoring. It is in the Sales team that a permanent position is vacant: The mission We are seeking a highly motivated, skilled and outbound-focused Account Executive to join our dynamic team in Mumbai. You will be part of the Sociabble International Sales Department and play a pivotal role in expanding our client portfolio across the APAC region , directly contributing to Sociabble s growth. You will navigate through long and complex sales cycles aimed at strategic project acquisitions, ensuring a thorough understanding and management from prospecting to deal closure . Responsibilities: Prospecting and identifying potential Enterprise and Mid-Market clients in APAC region by conducting deep analyses of the market and using sophisticated sales strategies to effectively engage with prospects at multiple organizational levels. Lead and qualify prospect meetings with C level decision makers , present Sociabble through demos. Manage a pipeline of strategic deals , providing timely and accurate forecasts to the sales management team, and close the deals . Collaborate closely with internal teams, including Legal (for contract stages), Product (for staying updated on new features), Security, ABM/Marketing (for market deals and lead generation ads), and Presales (for technical support and pricing assistance), ensuring smooth progress through complex sales cycles. Engage in team development activities like benchmarking, idea sharing, and workshops to enhance collective expertise and performance. Work closely with Customer Success Managers (CSMs) to develop and close upsell and cross-sell opportunities with strategic existing clients. The ideal Candidate You have a minimum of 5 years of experience in similar Account Executive roles targeting Enterprise accounts in Tech (ideally SaaS) across international markets (APAC & India) Outbound is second nature to you; you excel in using creativity to identify, reach, and convert your prospects into clients. You have already managed long and complex sales cycles involving multiple stakeholders, including strategic decision-makers . Outstanding interpersonal and communication skills , with the capability to interact effectively across global teams. Strongly client-oriented, you have an analytical mindset that enables you to quickly identify and act on future opportunities. You are also known for your active listening skills and ability to anticipate client needs. Native or bilingual proficiency in English , with a strong understanding of the cultural nuances in APAC markets . Extended use of CRM and other sales tools, ensuring that the data is clean and insightful. A drive to reach and surpass sales targets and to find ways to improve continuously. The perfect match? You will thrive at Sociabble if You have a strong taste for new technologies, the world of SaaS and digital transformation, and wish to practice in a constantly evolving environment. You are looking for a job with strong responsibility coupled with freedom of initiative and would like to get involved in an ambitious project. You wish to participate in an adventure and grow with an ambitious and benevolent team with globally recognized companies to ensure their satisfaction on their projects. You like international, transparent environments where everyone can learn and be heard. Our perks: Join an international Scale Up SaaS that s certified as a Great Place to Work and as a Best Workplace for 2023. Explore your new role with personalized and comprehensive onboarding , followed by workshops, Friday trainings, and year-round training sessions! Enjoy benefits designed for your well-being at work: healthcare support, paid leaves and sick days . Find your perfect balance with hybrid and flexible work (#LI-Hybrid), all while reuniting with your team in our beautiful office in Bombay each Thursdays. Connect with your colleagues through numerous events : afterworks, team buildings, town halls! Choose a committed company : partnership with Tree Nation, where each Sociabble employee plants trees to offset their CO2 emissions. Embody our values : kindness, ambition, humility. At Sociabble, we are Bootstrappers . Recruitment Process: Call (45 minutes) Lousia, Talent Acquisition Interview (1 hour) Brendan, Head of Global Sales Interview (45 minutes) Krusha, Director and Regional Head, Asia Simulation interview (1 hour) Krusha and Brendan Reference check Important information before applying: Permanent Position Based in Mumbai All your information will be kept confidential according to EEO guidelines.