4314 Outbound Jobs - Page 27

ROLE PURPOSE & OBJECTIVE Phone Banking Outbound Officer will be responsible making sales calls of various business campaigns, generate leads and follow up with concerned business SPOCs for conversion of the leads generated. Outbound Officer will also be responsible for making service calls related to various campaigns and capture information as per requirement. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Value generation of 4 to 20 Lacks per month basis employee tenure 100 to 150 calls handled per day basis employee tenure 200 to 300 quality leads generated per month basis employee tenure Coordinate with Branches/Business SPOCs for leads generated/conversions KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Adhere to all Service and Business metrics set for the unit Inform and suggest new banking products to customers Take leads/referrals for new bank accounts according to laid down rules and guidelines Participate in marketing and awareness campaigns being executed through the phone banking channel to create an enlarged customer base Ensure to dial 100 to 150 calls per day Responsible for follow up and conversion of leads Ensure constant monitoring of peer staff to ensure Zero instances of mis selling Provide continual evaluation of processes and procedures Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers Customer (Both Internal & External) Consult customers on right products basis their financial needs Provide splendid customer services to customers in a friendly and courteous manner at all times Have sufficient knowledge about the banking products and services to respond to all customer inquiries accordingly Improve customers banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay Inform and educate customers on alternative/ digital channels of bank such as ATMs/ BCs / Internet & Mobile Banking Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction Ensure that customers confidential information is properly protected and only used for official purposes Be involved in performing some financial related and marketing transactions Channel complex customer complaints and challenges to the right departments for effective resolution Internal Process Ensure defined number of calls are handled and defined metrics are maintained Ensure that all the banks policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties Ensure all calls/leads are tagged/captured accurately in CRM/LMS/Excel Help all other members of staff in other departments of the bank by liaising with them through healthy interactions Handle small projects Innovation & Learning Ensure adherence to training man-days/ mandatory training programs for self Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self Continuously update skills by participating in professional trainings, attend courses as instructed by management and be willing to contribute acquired knowledge to the development of the bank. Mentor junior staff MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduate in any discipline and Undergrads with 2 years and above experience in Banking/Financial institute/NBFC/BPO/Customer service and sales. Experience (Years and Core Experience Type) 0 to 2 years of experience in relevant field Certifications NA Functional Skills Relationship Management Customer Relationship

Hiring for International MNC's Graduates/Undergraduates both can apply Minimum 6 Months of International BPO experience required. Salary Upto 40K Unlimited Incentives Both Side Cabs & Meals To apply, Call or WhatsApp - 9870574797 - Panya

1. Digital client acquisition of Demat accounts using LMS on provided leads. 2. Ensure the clients downloads our mobile application and complete the KYC process 1.Sales driven approach 2.Knowledge of Stock Market-Demat Account, Nifty etc. Required Candidate profile Requirement: Good communication skill (English + Hindi), Minimum 6 months of Outbound Telesales Experience in Banking, Insurance or Trading and broking. More Details Contact HR Dhanashri: 7796426785 Perks and benefits Performance Bonus and growth opportunities.

J ob Overview We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority. Responsibilities Manage tickets and update customer information in the database during and after each call. Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken. Convert Leads to new orders. Contact potential customers to showcase company products or services Follow-up on Interested Leads Negotiate prices and terms with customers Get the documentations done for the converted leads Work with other team members to ensure customer satisfaction Engage in problem-solving and process improvement. Develop strategies to ensure judicial usage of resources and timely delivery. In case you wish to apply, share your resume at hr@cityfurnish.com or whatsapp on 8826260848

Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Required Candidate profile Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) HR Mahek:- 7559401618

We are looking for a highly motivated and results-driven Tele Calling Executive to join our team at Equitas Small Finance Bank. The ideal candidate should have 0-4 years of experience in telecalling, collections, or related fields. Roles and Responsibility Handle inbound and outbound calls to customers for various banking services. Resolve customer queries and issues professionally and promptly. Meet daily and monthly targets for call volume and resolution rates. Collaborate with internal teams to resolve complex customer issues. Provide excellent customer service and maintain high levels of customer satisfaction. Maintain accurate records of customer interactions and transactions. Job Requirements Any graduate degree from a recognized university. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong problem-solving and analytical skills. Familiarity with banking products and services is an advantage. Ability to build rapport with customers over the phone. Experience in inclusive banking, SBL, or tele calling is desirable.

Hi Hiring for customer service profile 5 days working 2 rotational off grad/undergrad with 1 year exp in international (voice process) can apply Location Gurugram both side cabs Salary up to 50k +joining Bonus US Shift Amit Gandhi 9910877518

Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guideline salary upto 25000 Keeping a Record of the Customers Call @ 9651923395 Alveena

Credit Card Executive – Sales & Service Juinagar, Navi Mumbai Graduate | 1+ yr BPO/Customer Service experience Handle inbound calls, sell credit cards & banking products Achieve monthly targets CTC: Up to 5.20 LPA Rotational shifts Required Candidate profile Contact List (For Call/SMS/WhatsApp): HR Simran – 9773553319 Sanika – 9082104424 Ekta – 8080126356 Hrutika – 9137797705 Khyati – 9022157571 Website: www.hyfly.in

We are Hiring | Tele Sales - Direct Channel Location: Gurgaon Head Office Are you a confident communicator with a flair for customer interaction RenewBuy.com is looking for energetic professionals for the role of Tele Sales - Life Insurance (Direct Channel) at our Gurgaon Head Office. Role Responsibilities: Call potential customers and explain life insurance offerings Generate customer appointments for our on-ground sales team Maintain accurate records of customer interactions Ensure high-quality customer engagement and follow-ups If you're passionate about sales, customer interaction, and looking for a dynamic career in insurance, dont miss this opportunity. Just walk in with your updated resume. No prior appointment required!

Hiring for Banking Voice Location: Malad / Thane (Mumbai) Process Type: Inbound Customer Service (Voice) Job Description: Join one of the world's leading financial institutions in a dynamic Customer Service Voice Process role. You'll be responsible for assisting customers with their banking-related queries, ensuring high levels of satisfaction and service quality. Eligibility Criteria: Education: HSC / Graduate Experience: Minimum 1 year of experience in BPO/Customer Service is mandatory CIBIL Score: Must be above 650 Availability: Immediate joiners only Shift: Rotational shifts (Night shifts included) Work Days: 5 days working, 2 rotational offs Mode: Work from Office Salary & Benefits: In-hand Salary: ?35,000 Bonus: ?50,000 after completion of 6 months Perks: One-side transport provided Growth opportunity within the company International-level process exposure Process Type: 100% Inbound Voice Process Banking/Finance Domain Support Customer query resolution over calls Interested candidates can Call or WhatsApp on given no - 7304533683 Regards, HR.Spurthi Vibrantzz Management Services,

Job Role : To Attend the inbound calls of customers in 811 and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance : Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skillsVerbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours 36 minutes of shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Job Role : To Attend the inbound calls of customers in 811 and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance : Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skillsVerbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours 36 minutes of shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Job Role Responsible for managing a team of 70-100 officers & 6-7 Team leaders handling inbound calls for HNI/Wealth Customers, for Retail Liabilities, Credit Cards and Retail Assets Responsible for Recruitment and People retention Core delivery on Sales, Portfolio Management & Campaign objectives. Manage and Deliver on other business metrics such as Productivity, Quality, Staffing, etc. Liaise with Product & Business teams to understand business impact factors, bring efficiency in the processes and resolve issue-based situations. Manage Floor to monitor discipline on floor, resolve officers queries to assist customers, raise issues to respective dept. for resolution, update officers on process/product updates, workstation availability, etc. Manage customer escalations with end-to-end resolution Graduate or MBA Minimum 8 to 10 years of relevant experience in servicing of financial products and at least one year in managing supervisors (in turn handling officers) Excellent communication skillsVerbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Leadership skills including team motivation, make team adaptable to changes, deliver overall SOPs, etc Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Handled inbound calls to resolve mutual fund queries and assist with KYC, login issues, and documentation Cross-sell and up-sell mutual fund products and SIP plans to boost revenue Educated clients on new funds and investment benefits Required Candidate profile Location: Belapur Shift: General | 5-Day Work Week Requirement: Graduate Mandatory, Good Communication Skills Eligibility: Graduate Freshers Welcome Salary: 3 LPA Joining: Immediate

Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty. At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences. As a Product Support Engineer in Acqueon you will need. Understand omni channel communication technologies and their role in the contact center 2+ Years of experience as a product support engineer. Good listening and comprehension skills. Quick on your feet while consultatively working with the end customer to implement the solution A natural ability to dig in and resolve technical issues in structured manner Have a commitment to excellence in taking care of our customers and expect the same from others Windows operating systems, MS SQL, IIS, Hands-on experience on Log analysis, troubleshooting Familiarity with IP Networking, SQL, and Rest APIs, Linux Experience working with one or more Contact Center software suites such as Cisco UCCE, Amazon Connect, Nice InContact, Twilio, Avaya, or Genesys Previous experience with outbound contact center products is a plus Key Skills: Contact Center Outbound, SQL, AWS, Linux, Nginx, Redis

Freshers (Male Grads – TY Appeared 2025, All Clear) Shifts: Day & Night (Allowance for night) Role: 80% Video KYC, 20% Upselling CTC: 2.80–3.15 LPA | Take Home: 17k–21k 6 rotational offs Carry Sem 1–5 marksheets + Sem 6 online result Required Candidate profile Handle inbound video calls for KYC, verify details, ensure authorized VKYC, cross-sell products, meet targets, resolve queries, follow security norms, and act on feedback for quality service. Perks and benefits Medical Allowance + Daily Allowance

Hiring – Customer Service (Inbound) Location: Vashi, Navi Mumbai On-roll with Top General Insurance Co. Role: Inbound Calls, Customer Support Eligibility: Graduate, 0–3 yrs exp, Good English/Hindi Required Candidate profile Salary: 16K–29K Net + Incentives Shift: Day Shift | 5 Days Working Call/WhatsApp: 9137797705 Hrutika 8080126356 Ekta hyflyhr9@gmail.com | www.hyfly.in Perks and benefits Medical Allowance + Performance based Incentives

Exp. of managing of Floor Operations for B2B warehouse operations.(Contract Logistics- 3PL) Exp. on system on WMS ERP. Team handling for warehouse. End to end warehouse related activity. Key Account Management. Required Candidate profile 3+ yrs exp in warehouse service provider companies. Good Exp. of WMS ERP. Exp. in warehouse Floor & System Operation. Team Management

1. Conduct outbound calls to HNI customers of the bank to pitch life insurance products such as term plans, ULIPs, endowment plans, and retirement solutions. 2. Understand the financial goals, risk appetite, and protection needs of HNI clients to offer customized insurance solutions. 3. Build a rapport and maintain long-term relationships with clients through consistent and professional communication. 4. Achieve daily, weekly, and monthly sales targets and conversion ratios. 5. Maintain accurate and up-to-date records of customer interactions, leads, and follow-ups in CRM systems. 6. Collaborate with bank relationship managers and insurance partners to ensure seamless service and policy issuance. 7. Stay informed about product features, regulatory changes, and market trends in the life insurance sector. Handle objections, resolve queries, and ensure smooth post-sales experience for clients 3 to 7 Years of experience in outbound sales, preferably in life insurance or financial services. Prior experience in dealing with HNI or affluent banking customers is highly preferred. Strong communication, negotiation, and interpersonal skills. In-depth knowledge of life insurance products and IRDAI regulations. Proficiency in CRM tools and MS Office. Graduation in any discipline; IRDAI Life Insurance certification is mandatory (or must be obtained post-joining).

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Basic Knowledge about Cibil score Salary: Fresher- Upto 12k in hand + incentives Experience- Upto 14k in hand + incentives. Rotational Week Off Rounds of interview :- HR, Ops. Preferred candidate profile HSC is mandate HOW TO APPLY..? To schedule your interview Call or send your CV through WhatsApp HR Swapnali :- 9822946582

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- Upto 11k in hand + incentives Experience- Upto 16k in hand + incentives. Rotational Week Off Rounds of interview : HR, Ops. Preferred candidate profile HSC is mandate Job Application Instructions (Professional Format) How to Apply: Interested candidates are requested to schedule their interview by either: Calling or Sending their updated CV via WhatsApp to: HR Dhanshree :- 9765799435

Process :- Tvs & bajaj Process(outbound) Marathi Hindi & Basic English Communication. Sal Up To Fre.12k To14k Sal Up To Exp.14k To16k Reg.Language.Up To 18K Unlimited Incentive Freshers/Experienced both can apply. Handling Inbound And Outbound calls Required Candidate profile Qualification: HSC And Above How To Apply..? To schedule your interview send your CV through WhatsApp Or Call(number mentioned below) Contact:- HR Gaurav:- 7796427055 Perks and benefits Good salary with unlimited Incentives

As a Customer Service Executive in the Wellness/Health Sector at Regul Solutions, you will play a crucial role in delivering exceptional customer service to our clients. Your responsibilities will include handling inbound and outbound calls, providing accurate information about products and services, addressing customer concerns effectively, and offering support for health and wellness solutions. Your excellent communication skills, both in English and with a pleasing voice, will be vital in ensuring a positive customer experience. In your role, you will be responsible for answering incoming customer calls promptly and professionally. You will need to provide accurate information on products, services, and health-related inquiries, as well as address and resolve customer concerns, complaints, and issues in a timely manner. Additionally, you will engage in outbound calls for follow-ups, updates, and proactive outreach to inform clients about new offerings and promotions. Your communication skills will be a key asset in creating a positive experience for customers. Utilizing effective voice modulation, active listening, and adapting your communication style to meet diverse client needs will be essential. Maintaining detailed records of customer interactions and reporting common issues and feedback will help improve our services and processes. To excel in this role, you should have a high school diploma or equivalent education, previous experience in a customer service role, and proficiency in English. Strong interpersonal skills, a customer-centric approach, and the ability to handle high call volumes while managing multiple tasks simultaneously are also necessary. Familiarity with customer service software and CRM systems is advantageous, and traits such as empathy, patience, and proactive problem-solving will be beneficial. At Regul Solutions, we offer a competitive salary and incentives, opportunities for professional development and career growth, and a positive and supportive work environment. By working closely with other team members and participating in training sessions and meetings, you will contribute to a cohesive approach to customer service and enhance your skills while sharing insights with the team.,

Urdu / Bengali / Punjabi with English – Customer Support Location: Noida Salary: Up to 36,000 Shift: Rotational | 5 Days Process: Voice Excellent Communication Skills in English is Mandate 6 months to 1 year of experience in BPO Required Candidate profile Good command over respective regional language & English Comfortable with rotational shifts and working from the office (Noida) Immediate joiners preferred