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5.0 - 10.0 years
7 - 9 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Job Summary: We are seeking a dynamic and experienced Call Center Manager to lead our customer service and dispatch teams. The ideal candidate will have strong leadership skills, the ability to motivate and train employees, and a problem-solving mindset to ensure smooth call center operations. Key Responsibilities: Team Leadership & Management: Lead, manage, and mentor call center executives and dispatch teams to achieve performance targets. Foster a positive and productive work environment through motivation and engagement. Training & Development: Develop and implement training programs to enhance team skills and customer handling techniques. Drive continuous learning and skill improvement for call center and dispatch teams. Operational Excellence: Monitor call center performance metrics (KPIs) and implement improvements for efficiency and effectiveness. Identify operational challenges and proactively resolve them to ensure smooth workflow. Ensure adherence to company policies, procedures, and quality standards. Customer Service & Conflict Resolution: Address and resolve customer complaints or escalations effectively. Work towards enhancing customer satisfaction and service quality. Analyze customer feedback and implement necessary changes to improve service delivery. Reporting & Analysis: Prepare and present reports on call center performance, team productivity, and customer service quality. Utilize data and analytics to identify areas of improvement and implement strategic action plans. Key Skills & Qualifications: Minimum of 5 years of experience in call center management, healthcare/ambulance preferred. Strong communication and interpersonal skills to lead and guide teams effectively. Ability to handle high-pressure situations and resolve conflicts efficiently. Proficiency in call center software, CRM systems, and reporting tools. Strong problem-solving, analytical, and decision-making skills. Experience in training and performance management is a plus. Location: Sunshine Tower, 23 floor, Senapati Bapat Marg, Dadar W, Mumbai (Nearest station- Parel/Prabhadevi)
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Hey There !! Do you want to work in International BPO Process in Chandigarh & Mohali If Yes Fell Free To Call / Whats App Sourabh @ 9779924404 for interview CTC 15-32 K/M Work From Office Rotational Shifts Candidate Must Be good In English Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts Facilities Vary Client to Client :- Career Growth PG available nearby In House Cafeteria & Gym Subsidised Meals
Posted 1 week ago
1.0 - 10.0 years
2 - 3 Lacs
Navi Mumbai, Maharashtra, India
Remote
Hiring: U.S. 3rd Party Collections Specialist (Work from Home) in an International BPO. Job Role: Collections Specialist Process: U.S. 3rd Party Collections Shift: U.S. Night Shift (10 hours shift + 1-hour break) Work Type: Work from Home (Company-provided system) Job Responsibilities: Develop and negotiate payment plans with debtors. Locate and contact debtors to initiate the recovery process. Negotiate settlements on recoverable debt. Requirements: Education: HSC/Graduate Experience: Minimum 1 year in International U.S. Collections/Sales (mandatory) Employment History: Should have been employed for the last 3 years (with payslips & bank statements for verification) Profile Gap: Not more than 3 months Age Limit: Up to 40 years Working Days & Offs: Monday to Friday (fixed working days) Saturday & Sunday fixed off (1 Saturday working per month, with a compensatory off) Salary & Benefits: 17,000 - 32,000 per month + 1,000 Internet Allowance Interested candidates Contact KABIR 8779897221 to apply!
Posted 1 week ago
0.0 - 5.0 years
8 - 14 Lacs
Nagercoil
Work from Office
We are seeking an enthusiastic and results-driven Telecalling Sales Executive to join our sales team. The successful candidate will be responsible for generating sales over the phone, handling customer inquiries, and maintaining customer satisfaction. This role requires excellent communication skills, a persuasive attitude, and the ability to meet and exceed sales targets. Key Responsibilities : Sales Calls : Make outbound calls to potential and existing customers to promote products/services. Lead Generation : Identify and qualify sales opportunities through proactive prospecting and lead follow-up. Customer Inquiries : Respond to customer inquiries and provide product information, pricing, and availability. Sales Targets : Meet or exceed monthly and quarterly sales targets. Sales Records : Maintain accurate records of customer interactions and sales activities in the CRM system. Follow-up : Conduct follow-up calls to ensure customer satisfaction and address any issues or concerns. Product Knowledge : Stay updated on product features, benefits, and pricing to effectively communicate with customers. Feedback Collection : Gather and report customer feedback to help improve products and services. Qualifications : Education : High school diploma or equivalent; Bachelor's degree in Business, Marketing, or a related field is a plus. Experience : Proven experience in telecalling, telemarketing, or sales; freshers with strong communication skills are also encouraged to apply. Skills : - Excellent verbal communication and interpersonal skills. - Persuasive and confident with the ability to close sales over the phone. - Proficiency in MS Office and CRM software. - Strong organizational and time-management skills. - Ability to work independently and as part of a team. - Resilience and ability to handle rejection.
Posted 1 week ago
0.0 - 5.0 years
8 - 14 Lacs
Nagercoil, Tamil Nadu
Work from Office
As a Telecalling Outreach Executive, you will be responsible for conducting outbound telecalling to inform and educate contacts about our services. This role requires strong communication skills and a proactive approach to engaging with potential leads. Key Responsibilities : - Conduct outbound telecalling to introduce our services. - Provide detailed information and address inquiries effectively. - Follow up with leads to nurture relationships and gather feedback. - Maintain accurate records of all telecalling interactions. - Collaborate with team members to ensure efficient follow-up and support. Required Qualifications : - Any degree or equivalent. - Prior experience in telecalling or sales is preferred. - Excellent verbal communication skills in English and local languages. - Proficiency in MS Office (Word, Excel).
Posted 1 week ago
2.0 - 5.0 years
3 - 4 Lacs
Visakhapatnam, Hyderabad, Mahabubnagar
Work from Office
Handling walk-in customer of branch. Pitched company product to customer. Maintain relationship with clients & customers. Handel bank's customers & Generate banking product business. Providing regular updates of products. Handle sales team. Required Candidate profile Mini 2 Year Sales Experience Must be Graduate Should be Local Last company Documents Mandatory Candidate should be ready for field work HR Mukthi-8469483673 M-mukthi.sresthinfo@gmail.com Perks and benefits On Roll Job + High CTC Incentives + Allowances
Posted 1 week ago
2.0 - 5.0 years
4 - 5 Lacs
Ahmedabad
Work from Office
Join our dynamic team as a B2B Sales Executive, focused on acquiring and nurturing business clients across retail chains, wholesalers, and institutional buyers. Leverage your expertise to drive sales growth, build strong relationships, and contribute strategically to our expanding FMCG business. Key Responsibilities: Generate new leads and convert prospects into clients through outbound outreach. Maintain and grow strong business relationships with existing clients. Develop and execute sales strategies tailored to target markets. Conduct market visits to stay ahead of competitor activities and industry trends. Negotiate contracts including pricing, payment terms, and delivery schedules. Manage the full sales cycle from lead generation to post-sale support. Ensure seamless order fulfillment in coordination with supply chain teams. Maintain accurate sales data and forecasts using CRM and Excel tools. Collaborate with marketing for product promotions and campaigns. Collect and relay market intelligence for continuous product improvement. Qualifications: bachelors degree in Business, Marketing, or relevant fields (MBA preferred). Minimum 2 years of B2B sales experience in FMCG. Strong network and knowledge of general trade, modern trade, and institutional channels. Excellent negotiation, communication, and interpersonal skills. Proven track record of meeting or exceeding sales targets. Proficient in Microsoft Office and CRM software. Deep understanding of FMCG product categories and market dynamics. Key Skills : Fmcg Sales B2b Sales Business Development
Posted 1 week ago
3.0 - 8.0 years
4 - 6 Lacs
Bengaluru, Mumbai (All Areas)
Work from Office
The person will be responsible for Monitoring, Feedback & Coaching team members on the floor Deliver SLA & KPI Manage team of 15 Inbound operator Attrition, Shrinkage, Roaster management if interested call Deepti 9235457455 Regards Deepti 9235457455
Posted 1 week ago
1.0 - 6.0 years
0 - 3 Lacs
Noida
Work from Office
Role & responsibilities Job Description :- 1. ONBOARD OFLINE RETAILER, DEALER, Reseller, MANUFACTURING COMPANY, TO ONLINE PLATFORM 2. B2B SALES 3. COLD CALLING Preferred candidate profile M INIMUM 1 YEAR IN ANY TELESALES WITH GOOD COMS SKILL IN BOTH LANGUAGE ( HINDI AND ENGLISH ) QUALIFICATION :- Minimum 12th call:9717264484
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Navi Mumbai, Kalyan/ Dombivli, Mumbai (All Areas)
Work from Office
Payroll-Mutual Fund Co Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 24500 Work Location-Belapur / Airoli Call-8080126356 Ekta Email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs
Posted 1 week ago
0.0 - 2.0 years
2 - 4 Lacs
Bengaluru
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Inputs and tracks into the appropriate databases. Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool. Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer s part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable).
Posted 1 week ago
2.0 - 7.0 years
6 - 7 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Payroll-Bank Des-Team Leader Process-Outbound/Inbound Salary-8.5 Lakh 2 year of experience as Team Leader in a contact center on papers, Banking Process (Loan, Credit Card Location-Thane/Malad Call 8080702016 Kanchan Required Candidate profile Motivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage rate of the Team. Excellent English communication Graduation mandatory
Posted 1 week ago
2.0 - 4.0 years
7 - 11 Lacs
Gurugram
Work from Office
20 Title Analyst - Purchase to Pay (P2P) Department Global Procurement Location Gurugram, India Reports To Assistant manager - P2P Level Grade 2 We re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our [insert name of team/ business area] team and feel like you re part of something bigger. About your team Fidelity Global Procurement has been formed to consolidate procurement functions across the regions. It comprises approximately 65 employees based across India, UK, Continental Europe and Asia Pacific. The team manages approximately $700m of spend split between technology and non-technology categories. Currently the team is undertaking a global transformation programme to ensure it meets the organisation s values and priorities. About your role The successful candidate will be responsible for P2P operational activities. This includes end to end processing of supplier invoices within the agreed timelines and respond to queries. Processing of invoices for global regions in Oracle Fusion. Investigate and resolve any queries received from vendor & employees. Responsible for meeting process SLA s and consistency on turnaround time. Managing client & stakeholder relationship with appropriate communication. Responsible for vendor approval process and ensuring that the same is supported by all the relevant documents as required for audit & statutory compliances. Manage strong working relationship with internal as well as external customers. Handling inbound / outbound calls / emails to the suppliers in case of any query on the invoices Improve the operational systems, processes, and policies in support of department priorities -- specifically, supporting better customer experience, relevant management reporting, risk reduction, and efficiency. Collaborate effectively across different organisational levels, functions, businesses, and geographies to realise procurement goals and objectives. Quickly develop knowledge of all company procurement systems, processes and critical data elements and standards. About you B.Com or an equivalent bachelor s degree from a recognised university, preferably in finance and accounting. 2-4 years of strong P2P experience including Accounts Payable Good communication - effective written and verbal skills, and presentation skills with attention to details. Flexible with working in multiple time zones. Should possess in depth knowledge Purchase to Pay, process and accounting concepts i.e. accruals, amortization, pre-paid expenses, month-end closing. Should have an eye for details and go into the depth of issues where needed. Should have exposure to working in a global environment with an ability to work with people across the globe in different time zones and with different cultures. Flexibility and an open attitude to change. Strong Communication Skills, Collaborative, Positive Can Do Attitude, High Energy. Should have a good working knowledge of Microsoft Office suite (Excel, Word, Powerpoint, etc). Knowledge of Oracle Fusion/Concur/JD Edwards /ERP Package would be an added advantage. Feel rewarded
Posted 1 week ago
1.0 - 5.0 years
3 - 7 Lacs
Jaipur
Work from Office
Basic Function The process consists of Review, research, and investigate pended Group Life claim submission with multiple coverages and complexity to determine if claim is payable in accordance with various policy provisions, manage Call-ups and outreach to groups for missing information. Essential Functions ( The key deliverables of the role will include but will not be restricted to the details below ) Identify and obtain missing information required to evaluate Group life claims and input information into a Windows based computer system (BIOS). Interpret policy provisions and manually adjudicate Group Life claims to make claim determinations. Work with our customer administrative staff to clarify plan provisions and resolve claim discrepancies. Respond to written inquiries from policyholders, beneficiaries, attorneys and families of deceased employees. Provide guidance on claim processes and resolve customer issues swiftly and thoroughly. Actively pursue and follow up on open claims within specified timeframe. Manage and organize work to meet multiple deadlines and competing priorities to ensure department turnaround and customer satisfaction are met. Evaluate life claims to identify claim situations requiring referral to Senior Examiner. Maintain good rapport with internal and external customers by taking ownership and projecting an attitude of service. Maintain production and quality standards. Keep up to date on Group Life procedures by using the Institutional Life Claims Library and attending required training. Use Microsoft Word and Excel to obtain information required to evaluate the life claim. Provide high quality, timely service to policyholders, beneficiaries, attorneys, families of deceased employees and administration; resolve customer issues swiftly and thoroughly by offering recommendations and solutions. Handle outbound calls needed in regard to Group Life servicing. Handle customer escalations from Reviewers and solve customer problems via telephone using sound business judgment. Respond to telephone referrals submitted regarding claim issues, research the claim as necessary and provide a response to the customer. Process claims withing Payment authority Maintain production and quality standards. Utilize BIOS, GLIF Production, CDF, Calligo, EDCS, Groupfacts, WorkDesk, NetView and Accurint to update and maintain accurate data. Interpret policy provisions and manually adjudicate Group Life claims. Initiate investigations, employing both company and outside facilities to obtain information to determine validity of Group Life claims. (Such as autopsy reports, toxicology reports, accident reports, location of missing beneficiaries, medical reports, homicide investigations, etc.) Mentor new Claim Examiners on Group Life procedures and workflow. Provide UAT support for system enhancements. Update & maintain day to day Workforce Management Preparing, Reporting & Analyzing the scorecards of performance Rules-based Decision Making Customer Relationship Management Identify possible alternative solutions and select the most appropriate ones Extracting data from various sheets and preparing custom defined reports Review/generate reports to monitor performance. Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements. Provide coaching and feedback to team members to enable them to improve their performance. Assist new hires such that they are productive on the floor in the shortest possible time frame. Handle customer, employee, and internal partner escalations. Client Interaction, where required at the level of supervisors. Ensure compliance with internal policies and procedures, external regulations, and information security standards. Ensure that all agents in their process know their goals and how they are linked to the Organization s quality policy. Motivate team members, anticipate staffing needs, acquire talent for the future, and manage attrition. Provide coaching and feedback to team members to enable them to improve their performance to raise individual and organizational capabilities. Effectively manage research/resolution/follow-ups for closure of open items. Build relationship with Onshore Management to ensure a one-team approach .
Posted 1 week ago
0.0 - 6.0 years
2 - 8 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
for Transportation Representative NOC NOC Overview NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Representative: A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. 1)Bachelor s degree 2)12-24 months of work experience. 3)Good communication skills Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment Graduate with Bachelor s degree Good logical skills Good communication skills Trans Ops Representative will be facilitating flow of information between different teams
Posted 1 week ago
1.0 - 6.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Roles and Responsibilities: The top priority of this role is Lead generation/acquire new clients. Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers needs and identifying sales opportunities. Probing the customers to understand their requirements and offer them the best print products. Develop new business with existing clients and/or identify areas of improvement to meet the sales objectives. Upselling products and services. Keeping up with product and service information and updates. Update customer information in the database. Assist with challenging client requests or issue escalations as needed. Desired Candidate Profile:- Any Graduate/PG with 1+ years relevant experience in Business Development, Client Acquisition, Client Management.- Target-driven, very committed, result oriented and dedicated.- Excellent listening and negotiation abilities.- Very enthusiastic, self-motivated with a go-getter attitude.- Strong verbal/written communication skills.
Posted 1 week ago
7.0 - 12.0 years
15 - 19 Lacs
Gurugram
Work from Office
Responsible for overseeing collections activities for North America and Canada customers Establish goals & metrics of the process and drive, co-ordinate team to meet and exceed them Accountable to drive results to enhance business performance Resource forecasting basis volume projection and availability of current resources Drive internal audits and propose improvements relevant to Cash and Collection value stream Manage risks and controls; promote a culture of transparency Design, develop and improve collection strategies to reduce past due and unapplied cash to optimize productivity Implement policies on Call Drops - Inbound call handling for improved customer experience Establish contacts/relationship with key stakeholders and have regular connect to resolve complex operational issues Establish and drive Fine tune dialing modes, pacing & pace plans to generate higher contact rate Support continuous improvement, including processes, systems, targeted to improve cash & collection efficiencies Recommend strategies with innovative and data backed ideas like cross location calling, buffer CLI utilization, focused attempts based on the value of invoices etc. Review team performance on parameters of quality of notes, # of conversation follow-ups, call quality, account penetration, timely cash application, un-applied & un-identified cash Drive past due reduction and reduce DSO to help business meet their goals Responsible for team performance Plan team capacity, allocate work accordingly and address potential bottlenecks/ backlogs proactively Develop, and train team members to ensure a positive, open, and flexible work environment Respond stakeholders on a timely manner Maintain a positive cross functional relationship with other teams of OTC Conduct regular team meetings, share cash and collection goals, and provide feedback on teams performance What we look for? Minimum Postgraduate / Master s Degree in any stream Working experience within a Shared Services, Captive/Outsourced environment supporting North America region is mandatory Experience of managing Dialer operations is mandatory Extensive Call Center experience (Inbound and Outbound) Proven experience in running collection cycles, credit processes, use of Collection tools ( e.g. Get Paid) and establishing metrics to ensure process adherence. This includes the analysis and reporting associated with these process. Working in US working hours (night shift) is a mandatory requirement Around 7+ years of people management experience is preferred. Experience in North American process transition would be preferred Systems knowledge in ERPs (Baan, Qolsys , Amer, Oracle & SAP) will be preferred Proficiency in Collections Tools like Getpaid , Contact Tool, High Radius is required Adherence to Organization Policies & Procedures, which includes SOX Compliance Ability to clearly articulate team performance with key stakeholders in the business (BU GM s, CFO s, Sales leads) in a clear, concise action-oriented manner
Posted 1 week ago
4.0 - 7.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Job Description Overview We re looking for a versatile and strategic Content Specialist to join our Demand Generation team. This role is ideal for a writer with 4-7 years of experience who thrives in a fast-paced, campaign-driven environment and knows how to create content that converts. You ll support pipeline-building efforts by delivering clear, compelling content across multiple formats from long-form assets like whitepapers to short-form ad copy, email campaigns, and video scripts. Your work will help translate campaign ideas into impactful assets tailored to buyer journeys and demand gen goals. If you enjoy crafting messaging that sparks interest and drives action, this role is for you. Key Responsibilities Campaign Content Creation Develop high-impact content to support demand gen campaigns emails, landing pages, blogs, whitepapers, infographics, and more. Turn key campaign themes into clear, benefit-driven content that resonates with prospects across funnel stages. Email Marketing Write persuasive subject lines, crisp body copy, and strong CTAs for outbound and nurture emails. Collaborate with campaign managers to align email content with goals like lead generation, event promotion, and product education. Short-form Copywriting Create concise, engaging copy for paid channels including LinkedIn ads, Google Display Network (GDN), and Google Search ads. Adapt messaging for different stages of the funnel and various personas across industries or roles. Video Scriptwriting Write scripts for explainers, promos, webinars, customer stories, and short-form videos that support brand and demand efforts. Partner with creative teams to visualize storylines and ensure message clarity and flow. Visual Content Support Collaborate with design teams to develop infographics and visual storytelling formats. Stakeholder Collaboration Work closely with campaign managers, product marketing, field marketing, and design to ensure message alignment and brand consistency. Translate product capabilities into prospect-friendly language without losing depth or clarity Help distill complex ideas or product benefits into visually engaging, easy-to-understand content. Qualifications 4-7 years of experience in B2B content marketing, preferably in SaaS, IT, or tech-focused demand gen teams. A strong portfolio that shows range emails, short-form ad copy, vid
Posted 1 week ago
4.0 - 9.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Amazon is seeking a Tax Manager to join its US International tax team in Hyderabad (India) to focus on US international income tax reporting and compliance. We are looking for candidates who thrive in a fast-paced and dynamic environment and who can work independently to deliver results on multiple projects with competing deadlines. This role will require review of (preparation at times, as and when needed) US International tax forms, calculations prepared by junior staff members as well as working on various projects, process improvement initiatives and ad hoc requests for various stakeholders. Assisting with review of US International tax forms 5471, 8858, 8992, 8993, 8621 and other reporting forms; Review of various International tax calculations like GILTI, BEAT, Sub part F, Dual Consolidated Losses (DCL), Foreign tax credit calculations, PFIC testing etc.; Research and analyze a variety of international tax areas including BEAT, FDII, Subpart F, and GILTI Research effects of various international transactions Provide assistance on special projects, process automations/simplifications; 4+ years of tax, finance or a related analytical field experience Knowledge of Microsoft Office products and applications at an advanced level Experience working in a large public accounting firm or multi-national corporate tax department 3+ years of maintaining and operating transaction tax calculation software (e.g. Vertex) experience Experience with VBA, Python, SQL, or other database language
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Job Title: Sales Development Representative (SDR) - Cold Outreach Location: Hyderabad Team: Marketing Type: Full-time Role Overview We are looking for a Sales Development Representative (SDR) to drive our outbound sales efforts as part of the marketing team. This role involves identifying potential leads, executing cold outreach campaigns, and starting high-quality conversations with the right prospects. You will work closely with marketing and leadership to align messaging, target ideal customer profiles and move leads into the sales funnel. This is a highly collaborative role that sits at the intersection of sales and marketing, with opportunities to directly influence pipeline growth and campaign strategy. Key Responsibilities Conduct research to identify and qualify target accounts and decision-makers Create and manage outreach campaigns via email, LinkedIn, and phone Personalize communication to engage prospects and start meaningful conversations Collaborate with marketing to align messaging, campaigns, and content strategy Maintain accurate records and activity logs in the CRM Follow up with leads and manage them through the early stages of the sales cycle Provide regular feedback on outreach performance and market insights What We a re Looking For 1-2 years of experience in a sales development, lead generation or inside sales role (preferably B2B) Strong written and verbal communication skills Comfortable with outbound communication and cold outreach Familiarity with CRM and outreach tools like Instantly, Apollo, HeyReach, LinkedIn, Million verifier or similar Proactive, organized, result-oriented and motivated by building relationships and creating value
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Pune
Work from Office
Job Description At Datakrew, we re building the intelligence layer for the electric mobility revolution. As our GTM Engineer, you won t just be supporting our growth motion you ll be architecting it. This is a hands-on execution role at the intersection of tools, automation, operations, and GTM campaigns. You ll work closely with our sales, product, and marketing teams to build, automate, and maintain the infrastructure that powers our outreach, onboarding, and customer engagement efforts. We re looking for a sharp executor who enjoys working with platforms like Webflow, Zapier, Lemlist, Mailchimp, ChatGPT, and n8n, and who can learn fast, own processes end-to-end, and be the GTM teams secret weapon. Key Responsibilities Publish and manage landing pages and website updates using CMS platforms like Webflow or WordPress, ensuring responsive and SEO-optimized design Execute SEO (on-page & off-page) and SEM strategies to drive organic and paid traffic Monitor and report website performance metrics such as visits, conversions, CTRs, form submissions, and traffic sources using Google Analytics (GA4) and Hotjar Deploy and manage email campaigns (nurture, ABM, outbound) using platforms like Mailchimp, Hubspot, or Lemlist Create and embed conversion-optimized forms for gated content, demo requests, newsletters, and more Track and optimize campaign and funnel metrics across all marketing channels Plan, launch, and monitor paid ad campaigns on platforms like Google Ads, LinkedIn, and Meta Build automated workflows using Zapier, n8n, or similar tools for smoother operations Collaborate cross-functionally with Sales, Product, and Marketing to ensure accurate lead capture and handoff. Create dashboards and reporting systems to evaluate campaign ROI, performance trends, and marketing ops health. Qualifications Have 1-3 years of experience in GTM ops, RevOps, marketing automation, or sales enablement Are comfortable using new SaaS tools and figuring them out independently Enjoy
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Mumbai
Work from Office
Key Responsibilities: Lead Generation & Qualification: Identify and qualify new sales opportunities through inbound inquiries, outbound calling, emails, and social media outreach. Customer Engagement: Conduct product presentations, demos, and discovery calls to understand client needs and recommend appropriate solutions. Pipeline Management: Maintain accurate and up-to-date records of leads, prospects, and sales activities using CRM software. Collaboration: Work closely with marketing and business development teams to execute campaigns and follow up on leads. Sales Support: Assist field sales and account managers in proposal creation, quotation, coordination with internal departments and customer onboarding. Target Achievement: Meet or exceed monthly/quarterly sales targets and KPIs. Client Retention: Proactively engage existing customers to identify upselling and cross\u0002selling opportunities. Provide feedback on market trends, customer needs, and competitor activities. Participate in ongoing training and professional development initiatives. Qualifications: Bachelors degree in Business, Marketing, IT, or a related field. 1-3 years of experience in inside sales, telesales, or lead generation, preferably in the software/SaaS or IT services industry. Strong verbal and written communication skills. Familiarity with CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite. Tech-savvy, with the ability to understand and articulate software solutions. Self-motivated and target-driven with a strong desire to succeed. Preferred Skills: Experience in B2B software or SaaS environments. Knowledge of solution selling or consultative sales methodologies. Ability to handle objections and close deals independently. Exposure to cloud, cybersecurity, ERP, or IT managed services is a plus. Ability to work effectively in a fast-paced, team-oriented environment. Demonstrated commitment to diversity, equity, and inclusion in the workplace.
Posted 1 week ago
1.0 - 6.0 years
8 - 12 Lacs
Bengaluru
Work from Office
As a SAP specialist he/she should be expert in MM / WM / eWM SAP modules. He/she should understand the Logistic Execution Business processes supported by SAP. He/she should have a strong knowledge in Solution Manager (SOLMAN). He/she should understand the business criticality and priorities. The candidate will work in an international, distributed and multi-functional team, using an agile mind-set and methodology. Skills in supply chain and manufacturing processes in an industrial context. Good problem solving and analytical skills. Customer facing experience is required. Should be well aware of Logistics Processes Inbound, Outbound, Distribute, Pick and Pack Responsibilities: Understand business processes and technical architecture of application portfolio Perform deep root cause analysis and performance improvement Identify and propose service improvement Ability to communicate well on specific technical topics Job monitoring, Data Management Request and Incident Management Agile mind-set, collaborative way of working Consistently ensure the on-time delivery and quality (first-time-right) of the projects Bring innovative cost-effective solutions Ensure customer satisfaction Ability to challenge the needs of the clients and provide appropriate solutions Total Experience Expected: 04-06 years Graduate with 5 years of experience in SAP MM/ WM/ EWM. Minimum one year experience in Application Support Services.
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
[{"Salary":null , "Posting_Title":"Inside Sales Execuitve" , "Is_Locked":false , "City":"Bangalore" , "Industry":"IT Services","Job_Description":" Key Responsibilities: Make outbound calls to potential clients to introduce our IT services. Understand client requirements and pitch suitable solutions. Schedule meetings and follow up with prospects. Maintain a database of leads and update call records in CRM. Achieve daily/weekly/monthly targets for lead generation. Handle inbound inquiries and provide basic service information. Collaborate with the sales team to ensure effective lead conversion. Requirements: 0-6 months of experience in telecalling, preferably in IT services. Any Bachelors Degree Hindi Speaking skills is mandatory Strong verbal and written communication skills in [languages required]. Basic understanding of IT services and solutions. Ability to handle objections and maintain professionalism. Self-motivated with a target-driven approach. Benefits: Competitive salary + incentives. Career growth opportunities in IT sales and business development. Training and support provided. Friendly and collaborative work environment. " , "Work_Experience":"Fresher" , "Job_Type":"Full time" , "Job_Opening_Name":"Inside Sales Execuitve" , "State":"Karnataka" , "Country":"India" , "Zip_Code":"560001" , "id":"592523000002867294" , "Publish":true , "Date_Opened":"2025-06-10" , "Keep_on_Career_Site":false}]
Posted 1 week ago
1.0 - 5.0 years
3 - 7 Lacs
Pune
Work from Office
Product Customers Services More You will play a key role in prospecting, qualifying leads and driving our sales growth. This is your chance to advance from pure OB activities to actually making the pitch to the prospect and closing deals, directly owning revenue targets. On-Site Pune Job Overview You will play a key role in prospecting, qualifying leads and driving our sales growth. This is your chance to advance from pure OB activities to actually making the pitch to the prospect and closing deals, directly owning revenue targets. Key Responsibilities Conduct outbound prospecting via calls, emails, and LinkedIn. Identify and engage potential customers in global markets. Set meetings with decision-makers and key influencers. Document key details from meetings and maintain accurate CRM records. Learn and understand the companys product in detail. Conduct discoveries identifying customer pain points and requirements. Pitch the solution to close deals. Assist in preparing proposals & presentations. Maintain strong CRM hygiene. Key Requirements MBA degree in Sales & Marketing preferred. Experience in Outbound activities for any IT products. Hands-on experience with sales tech tools like Sales force, HubSpot, Apollo, etc. Excellent communication skills. Confidence, positive attitude and willingness to learn. Ability to handle rejection and stay motivated. Strong interpersonal and persuasive skills. What We Offer Opportunity to work with experienced professionals & product specialists. Fast-track career growth for high performers. Incentives and performance-based rewards. Supportive team and work culture.
Posted 1 week ago
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Outbound jobs in India are on the rise, with many companies actively seeking professionals who excel in communication, sales, and customer service. These roles often involve reaching out to potential customers, pitching products or services, and generating leads through outbound calls or emails.
The average salary range for outbound professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.
In the outbound job market, career progression usually involves moving from roles like Customer Service Executive or Sales Associate to Team Leader, Manager, and eventually, Sales Director. This progression is based on performance, experience, and leadership skills.
Aside from strong communication and sales abilities, outbound professionals are often expected to have skills in customer relationship management (CRM) software, data analysis, and proficiency in relevant industry knowledge like e-commerce or telecommunications.
As you explore outbound job opportunities in India, remember to showcase your strong communication skills, sales acumen, and ability to handle rejection positively. Prepare well for interviews by practicing common questions and demonstrating your passion for outbound roles. With the right skills and mindset, you can excel in this dynamic and rewarding field. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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