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1.0 - 2.0 years
0 - 0 Lacs
navi mumbai
On-site
Job Location Airoli/Rabale/Thane-Navi Mumba Designation Customer care executive Process Banking -Voice Gender Male/Female Both Qualification 12th Pass/Graduate Duty Hours 9 Hours Salary 15500 to 22000
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
maharashtra
On-site
The role of SAP WM / EWM consultant is crucial in optimizing warehouse operations and achieving operational excellence. Your responsibilities will range from project planning and execution to configuration, customization, training, and continuous enhancement. Your expertise will be pivotal in guiding organizations towards efficient warehouse management. We are seeking an experienced SAP WM / EWM consultant with additional exposure to SAP TM, which will be advantageous for this role. Your strong domain knowledge in warehousing, proficiency in both ECC and S/4 HANA, and at least 8 to 10 years of experience in WM / EWM SAP are essential. Having completed 3 to 4 end-to-end SAP WM / EWM implementations will be a significant asset. Your critical qualities should include a comprehensive understanding of RF, PPF actions, and Queue Management in SAP EWM. Knowledge of functionalities such as Inbound, Outbound, Cross Docking, Wave Management, Kitting, and Warehouse Process Type Determination is crucial. Additionally, you should possess cross-functional module knowledge to address business or system issues and integrate with SAP SD, MM, PP, and QM. Certification in SAP ECC or S/4 Hana (WM/EWM) is preferred. Strong communication skills, a dedication to enhancing user experience, and an excellent grasp of SAP WM / EWM are prerequisites for this role. Your key responsibilities will include configuring and integrating WM / EWM with other SAP modules, providing technical support and enhancements, and ensuring the overall efficiency, productivity, and accuracy of warehouse operations. Staying updated with trends and innovations in the WM / EWM module, coordinating end-user training, and having project management skills are integral parts of this role. If you have a passion for streamlining warehouse operations, optimizing processes, and enhancing user experience, we invite you to join our team as a Manager - SAP Support & Special Projects, WM / EWM.,
Posted 1 week ago
1.0 - 6.0 years
4 - 4 Lacs
Chennai
Work from Office
Hi, We are hiring experienced technical support / customer support professionals for Quality analyst role for UK shifts Experience - 1 yr & above (only from technical support / customer support background from international background only) Salary - Experience(1yr to 2yrs) - 25k take per month Experience (2yrs & above) - 28k take home per month If you are interested and your skills match the requirements, please share your updated CV to Janani(HR) - 9043685348 Work from office only Shift timings -12.30pm to 9.30pm / 1.30pm to 10.30pm / 2.30pm to 11.30pm Should be able to join immediately 5 days working in a week and saturday and sunday fixed off Free cab facility provided for pick and drop(*25km radius, door step pick and drop) Good communication skill in English is required Job Responsibilities: Evaluate Agent Performance: Review the quality of both phone and non-voice interactions against client quality benchmarks. Ensure Compliance: Monitor adherence to business rules and processes, promptly reporting any breaches. Document & Report: Complete monitoring forms with detailed performance comments and accurately save all results for reporting. Support Improvement: Assist in developing recommendations for quality assurance enhancements, focusing on workflow and knowledge guides. Efficiency: Ability to work quickly and accurately to meet set targets. Analytical Acumen: Excellent analytical skills, including synthesizing data from diverse sources. Organization: Superior time management and organizational abilities. Technical Proficiency: Basic computer literacy and software usage. QA Understanding (Advantage): Knowledge of quality assurance standards and methodologies is a plus. Note: If you have previously interviewed for this role, please disregard this posting.
Posted 1 week ago
0.0 - 4.0 years
2 - 2 Lacs
Chennai
Work from Office
Dear Candidate, Paisabazaar is hiring for Sales Associate - Telugu Voice Process. Interested candidates can share your resume to @9319884479 or can mail to jaishree@paisabazaar.com Role Description: 1) Assisting customers in sales of a range of financial products on the phone. 2) Selling loans & credit cards to the customers by explaining the features. 3) Tele calling will be in respective mother tongue. 4) Responsible for achievement of day to day activities. Requirements: 1) Minimum 12th pass & Above are eligible to apply. 2) Freshers / Experienced both are eligible to apply. 3) Good selling & negotiation skills. 4) Excellent communication skills in Telugu is mandatory. 5) The age group between 18 - 30 years is eligible to apply. 6) The candidate's from out stations must relocate to Chennai, as the work location is Tidel Park, OMR, Chennai. 7) Male/Female can apply. Package: Upto 3LPA (based on previous company CTC) Note: No virtual or online interviews, only face to face interviews at Chennai office. Contact Person : HR JAISHREE 9319884479
Posted 2 weeks ago
1.0 - 5.0 years
0 - 0 Lacs
noida, delhi, gurugram
On-site
We are hiring Telemarketing/Sales Associates for a blended process (95% outbound, 5% inbound). Please find the key details below: Role: Telemarketing / Sales( International Only) Experience: Min. 1 year (Freshers not eligible) Communication: Excellent spoken English required Gender: Male & Female Age Limit: Up to 33 years Location: Delhi, Noida and Gurugram Shift: 7:00 PM to 4:30 AM IST Working Days: 5.5 days/week (Sunday fixed off) Compensation: Telemarketing: Up to 30,000/month Sales: Up to 35,000/month Benefits: Cab facility Meals provided Salary credited on 7th of each month Job Summary: You will handle inbound calls from potential clients and enroll them into our products/services. Interested candidates can reply with an updated resume. Regards, Isha Sharda Consultancy Services
Posted 2 weeks ago
0.0 - 5.0 years
4 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
*Positions in Regional Languages(Able to resolve queries) *Shall be able to speak well & understand Bengali (along with Excellent english is must) *Outstanding verbal & listening skills *Salary upto 5.5LPA *Pan India Barkha@ 8851644223 Required Candidate profile *Any dropout/12th pass/UG & Graduate (Fresher & experienced) can apply *5days *Permanent work from home *Telephonic Interview *Should be open to work in rotational shifts * Should have WIFI installed Perks and benefits Permanent work from home (+ Incentives)
Posted 2 weeks ago
15.0 - 20.0 years
30 - 40 Lacs
Pune, Bengaluru, Delhi / NCR
Work from Office
Trangile Services Pvt. Ltd #hiring for Infor WMS - Project Manager, Know anyone who might be interested..? Skill #ERP #SupplyChain #WMS #InforWMS Job Location : Noida Sector 62 WFO A capable and confident Project Manager to lead multiple projects with our customers across the UK, Europe, and the Middle East. While a background in ERP, Supply Chain and Warehouse Management Systems (WMS) would be advantageous, it is not a must. What matters most is strong stakeholder management, clear communication, and a solid grounding in project management principles. Ability to manage multiple projects simultaneously and work under pressure. Proficiency in project management software and tools. Key Responsibilities: Project Planning and Management: Lead end-to-end WMS implementation projects, including project planning, scheduling, and resource allocation. Define project scope, goals, and deliverables in collaboration with stakeholders. Should understand warehouse business process. Understanding the business requirement of the organization Preparation of Blueprint for implementing the project. Implementation of the project. Validate the reports requirements Validate any changes in customize. Provide training to end-user. Sort out day to day queries of end users. Attend meetings with the client. Gather Information on their current business processes and prepare a document. Develop detailed project plans, timelines, and budgets. Stakeholder Management: Act as the primary point of contact for clients, vendors, and internal teams. Facilitate communication between stakeholders to ensure project alignment and address any issues or concerns. Technical Oversight: Collaborate with technical teams to ensure that solutions meet client requirements. Risk Management: Identify potential project risks and develop mitigation strategies. Monitor project progress and adjust plans as necessary to address any challenges or changes in scope. Quality Assurance: Ensure all project deliverables meet quality standards and client expectations. Conduct regular project reviews and assessments to ensure continuous improvement. Team Leadership: Lead and motivate project teams, providing guidance and support to ensure successful project execution. Foster a collaborative and productive team environment. Qualifications: Proven experience as a Project Manager, specifically with WMS implementations. Understanding of supply chain processes and warehouse management systems is preferred. PMP or similar project management certification is preferred. Excellent communication, leadership, and interpersonal skills. If interested please share update resume on pooja.thakur@trangile.com
Posted 2 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
Chennai
Work from Office
Job description HIRING!!!! iMarque Solutions BPO is hiring for Day shift bpo Voice. Openings :60 Interview Timing: 10Am to 5pm Address: Chennai Teynampet Maanasarovar Towers Old : 85A, New:271A Scheme Road, Anna Arivalayam Bus Stop, Chennai - 600018. Salary: Best in industry+ Bonus+Hikes as per process. Candidate should have excellent written communication in English and should be able to comprehend properly Candidate should be good at typing. Candidate should be fluent in Hind ,English. Required only immediate joiners. Freshers can apply Any graduates Pooja-HR 9884033533, preetham HR-7488019464, Shift Timings: Dayshift (Any 9:00hours) 6 days schedule with rotational Day shift and rotational week offs. Work from Office Interested candidates can directly walk in to the given address. come along with your friends who need of job. Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in
Posted 2 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Noida
Work from Office
Job Overview: We are hiring for an enthusiastic Inside Sales Executive (Telecalling B2B) to join our growing sales team. The role focuses on connecting with dealers, distributors, and agri-retailers to promote our agrochemical products and generate business leads — entirely through phone-based interaction. Key Responsibilities: Conduct outbound tele calls to dealers, distributors, and agri-retailers for product promotion Understand customer requirements and pitch suitable products Generate qualified leads and forward them to the insides sales team Maintain accurate records of calls, leads, and follow-ups Build strong relationships with B2B clients through regular engagement Share product details, pricing, and offer updates via call Coordinate with logistics/sales teams for order fulfilment and client support Key Requirements: Educational Qualification: B.Sc Agriculture / M.Sc Agriculture – Preferred Other Graduates – Must have minimum 6 months of experience in sales or telecalling Strong communication skills in Hindi Confident in handling product explanation and client interaction over calls Good knowledge of MS Excel and telecalling tools/CRMs Target-oriented, self-motivated, and able to work under pressure Interested Candidates Share the resume- Ritu Sahu - 9910092174 (Ritu Sahu)
Posted 2 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Heart It Out is a mental health and well-being initiative that is committed to making mental healthcare accessible to 1.5 billion people across India. Our therapeutic services, products, and events are carefully curated to cater to the communitys mental health care needs and concerns. As a First Responder Intern, you d be the first point of contact for those who reach out to us for support across multiple platforms. At Heart It Out, we care! We strive to provide accessible mental healthcare for all. This vision comes to life through skilled and compassionate individuals like you. The First Responder Head will be responsible for managing the individuals who work on Heart it Out s external chat and call lines. The First Responder Head will also be responsible for maintaining communication channels between the different departments of Heart It Out. This role is open to Psychology Graduates and Masters degree holders who are passionate about making lives easier for those coping with mental health concerns. The ideal candidate has excellent multitasking skills, good time management skills and pays great attention to detail. The ideal candidate is passionate about working in the mental health care space. We appreciate individuals who can take on initiative and responsibility The ideal candidate is a great communicator, presentable and most importantly an empathetic human being. Being non-judgemental and professionalism are much appreciated. We welcome openness to failure - for there is no better teacher! Be the first point of contact for people reaching out to Heart It Out for support across multiple platforms. Support the team at Heart It Out to improve and maintain timely communications. Follow up with clients for payments, tracking offline appointments and updating invoices. Handle refund, session rescheduling, session booking, sharing links. Delegate work to respective departments based on outbound communications. Provide a kind and non-judgmental space to people who are reaching out to Heart It Out seeking mental health care and services. Track all communications on phone, whats-app and google my business. Answer queries related to session, therapists available, their profile and support with booking. Checking and follow ups for cart abandonments. Answer queries related to session, therapists available, their profile and support with booking. This role is currently being offered online as work from home. Working hours: 8 hours of work per day for 5 days a week (weekly offs rotate/change every month). This role has rotating shifts/ slots. Stipend would be 7.5k per month. We are inclusive and supportive as a community, and we welcome you to join this crusade! Currently this role is being offered Online as Work from Home Competitive Compensation Flexible Hours Home Office Option Generous Holiday Feel Invested Office Parties & Outings Birthday Gifts Pet Friendly Office No Longer Accepting Applications
Posted 2 weeks ago
4.0 - 12.0 years
14 - 16 Lacs
Mumbai
Work from Office
Job Description: In Scope of Position based Promotions (INTERNAL only) Job Title: Divisional Risk and Control Analyst Corporate Title: Associate Location: Mumbai, India Role Description As Divisional Risk and Control Analyst, you will be joining the CRM Global Control Office Performance and Enhancements team. You will actively facilitate a consistent application of the CRM compensating control framework by performing relevant controls, monitoring and centralized testing the effectiveness of the controls. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Perform regular controls and quality assurance checks and maintain the respective compensating control framework Deliver concise and consistent control outputs supporting stakeholder needs including challenges and/or escalations on overdue and/or incomplete responses/data Support overall improvement / further development of the control framework by adding practical expertise and valuable insights from in- and outbound tasks Establishing a strong relationship with all relevant stakeholders Your skills and experience Excellent communication skills, both written and spoken in English language Ability to work in a dynamic environment and high flexibility Attention to detail, performance orientation and motivation Microsoft office proficient (Excel, Word, Power Point, Sharepoint) How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs https: / / www.db.com / company / company.htm
Posted 2 weeks ago
10.0 years
17 - 19 Lacs
Mumbai
Work from Office
Job Description: Job Titl e: Divisional Risk and Control Senior Analyst, AVP Location: Mumbai, India Role Description As Divisional Risk and Control Senior Analyst, you will be joining the CRM Global Control Office Performance and Enhancements team. You will actively facilitate a consistent application of the CRM compensating control framework by performing relevant controls, monitoring and centralized testing the effectiveness of the controls and improve the reporting. Special focus is on the closure of gaps in our control framework by contributing to the further development / enhancement of the existing control framework and the remediation of findings. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Perform regular controls and quality assurance checks (including SOx controls) and maintain the respective compensating control framework Assume responsibility for establishing new control requirements for the compensating control framework Support overall improvement / further development of the control framework by adding practical expertise and valuable insights from in- and outbound tasks Establishing a strong relationship with all relevant stakeholders Your skills and experience Experience in credit risk management, particularly re. distress related topics and in-depth knowledge of distress related processes and respective control activities In depth knowledge of the concepts driving the control framework (e.g., SOx, CRR regulations) Excellent communication skills, both written and spoken in English language Ability to work in a dynamic environment and high flexibility Attention to detail, performance orientation and motivation Microsoft office proficient (Excel, Word, Power Point) How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
Posted 2 weeks ago
4.0 - 5.0 years
6 - 7 Lacs
Pune
Work from Office
BTB Be The Bank, is looking for Flutter Developer to join our dynamic team and embark on a rewarding career journey Designing and developing user-friendly mobile applications using Flutter Writing clean and maintainable code following best practices and coding standards Debugging and fixing issues in existing applications Implementing new features and functionality as per project requirements Collaborating with cross-functional teams, including designers, product managers, and back-end developers Ensuring the performance, quality, and responsiveness of applications Writing automated tests and maintaining test coverage Should have excellent programming skills Deep understanding of mobile app architecture, design patterns, and best practices Should also have strong problem-solving skills
Posted 2 weeks ago
15.0 - 20.0 years
12 - 17 Lacs
Gurugram
Work from Office
OrangeMantra is looking for Outbound Sales Leader to join our dynamic team and embark on a rewarding career journey As a Sales Representative at our Personnel Network, you will play a critical role in connecting with potential clients, customers, or members of our network and promoting our products or services You will be responsible for developing and maintaining strong relationships, understanding the needs of clients, and achieving sales targets Responsibilities:Client Engagement: Identify and approach potential clients, customers, or members within our personnel network Product/Service Promotion: Educate clients on the benefits and features of our products or services, tailored to their needs Relationship Building: Cultivate and maintain strong relationships with existing and potential clients, demonstrating excellent customer service Sales Targets: Achieve or exceed sales targets and goals, including revenue and volume targets Needs Analysis: Understand the unique requirements and preferences of each client, tailoring solutions to meet their specific needs Sales Presentations: Prepare and deliver persuasive sales presentations and proposals Follow-up: Conduct post-sale follow-ups to ensure customer satisfaction and gather feedback Market Research: Stay informed about industry trends and competitors to adjust sales strategies accordingly Documentation: Maintain accurate and up-to-date records of client interactions, sales, and prospects in a CRM system Sales Reporting: Prepare regular sales reports and forecasts for management Networking: Actively participate in events, trade shows, or networking opportunities to expand your personal network and create leads
Posted 2 weeks ago
0.0 - 2.0 years
5 - 6 Lacs
Pune
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Inputs and tracks into the appropriate databases. Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool. Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer s part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). |the caller s situation. Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. Resolve routine, complex, and unique questions/issues. Education High School
Posted 2 weeks ago
0.0 - 1.0 years
2 - 4 Lacs
Gurugram
Work from Office
End to End knowledge of the TA process. Maintain the job posts catalogue on internal and external sourcing sites and job boards. Screening and Scheduling candidates for next rounds coming in from various sources ensuring high attendance rate. Actively engage with candidates on social media platforms like Facebook, Instagram, Tik-Tok etc. Run mass texting and email campaigns for various follow up and scheduling purposes. Qualify or reject candidates based on interview feedback and resume reviews. Serve as the contact person for questions from candidates. Meet weekly quotas related to calls and emails. Communicate regularly with key stakeholders to assess candidate pipeline/onboarding classes. Experience with recruitment databases, HRIS, ATS, candidate sourcing tools, job sites, and LinkedIn promotion tactics.
Posted 2 weeks ago
0.0 - 7.0 years
4 - 5 Lacs
Bengaluru
Work from Office
TOC (Transportation Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment.
Posted 2 weeks ago
0.0 - 7.0 years
4 - 5 Lacs
Hyderabad
Work from Office
TOC (Transportation Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities Experience with Excel Experience with SQL SQL Excel
Posted 2 weeks ago
2.0 - 7.0 years
2 - 6 Lacs
Bengaluru
Work from Office
We are looking for a dynamic Sales Executive to manage both outbound and inbound sales processes. Youll be responsible for identifying potential clients, understanding their needs, and demonstrating how our services can help them achieve their business goals. This role requires excellent communication skills and a passion for building relationships. Responsibilities: Proactively identify and reach out to potential clients through various channels Respond promptly to inbound inquiries and effectively qualify leads Conduct discovery calls to understand client needs and propose appropriate solutions Create and deliver compelling presentations and proposals Negotiate contracts and close deals Maintain accurate records in CRM systems Collaborate with the marketing and delivery teams to ensure client satisfaction Meet and exceed monthly and quarterly sales targets Requirements: 2+ years of B2B sales experience, preferably in digital services or tech Proven track record of meeting or exceeding sales quotas Strong communication and negotiation skills Experience with consultative selling approaches Familiarity with CRM systems and sales tools Ability to understand technical concepts and explain them to non-technical audiences Resilience and persistence in following up leads Self-motivated with a results-driven approach Nice to Have: Knowledge of digital marketing, web development, or design services Experience with proposal software and presentation tools Understanding of sales methodologies (SPIN, Challenger, etc.)
Posted 2 weeks ago
6.0 - 8.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Position: Experience Communications Lead Job Description: What You Will Be Doing Overview We re seeking an experienced and strategic Experience Communications Lead to shape, execute, and continuously evolve the strategy for customer-facing communications across our digital B2B ecosystem. This role sits within the Experience Strategy & Design team and leads the Experience Communications pillar; covering transactional, lifecycle, platform-triggered, and system-based communications that are integral to the customer journey. You ll partner closely with CX, UX, content strategy, web editing, and product teams to ensure our customer communications are intentional, consistent, and aligned with business goals. As both a strategist and operator, you ll guide the end-to-end planning and execution of communication experiences that reinforce trust, drive action, and enhance value at every touchpoint. Key Responsibilities Strategic Leadership Define and own the end-to-end Experience Communications strategy across email, on-platform messaging, and other outbound customer channels Develop a scalable framework for how, when, and why we communicate with customers - aligned to journeys, product usage, and lifecycle moments Establish clear governance standards for content, tone, branding, data usage, cadence, and performance across communication types Collaborate across functions (CX, Product, Marketing, Legal, IT) to ensure communications are accurate, relevant, and timely Team & Program Management Lead and mentor the Technical Email Operations Specialist and other future communications roles Manage the intake, prioritization, and execution of experience communication requests Oversee email and communication tooling - working with internal IT or Marketing teams to scale infrastructure, templates, and automation Define and report on performance KPIs (delivery, engagement, opt-out, etc.) and use data to inform improvements Execution & Alignment Partner with Experience Operations (content strategy, SEO, web editing) to align messaging across platforms and customer journeys Ensure coordination across CX and UX to embed customer insights into communication design Review and approve communications for quality, clarity, consistency, and compliance Support A/B testing, experimentation, and optimization efforts in collaboration with UX and product teams Stay current on communication trends, tools, and regulatory changes that may impact digital touchpoints development process What we are looking for What You Bring 6 8 years of experience in digital communications, email strategy, or customer experience roles Proven success designing and managing customer communication strategies at scale, ideally in a B2B environment Strong understanding of CRM/EPR platforms (Salesforce, Oracle, etc.), and lifecycle automation concepts Experience working in cross-functional product or Agile environments Familiarity with technical delivery processes, QA standards, and compliance regulations (GDPR, etc.) Exceptional written, verbal, and organizational skills Data-literate and comfortable using metrics to drive strategy and execution Ability to balance strategic vision with hands-on delivery Who You Are A strategic thinker who brings structure to complexity and clarity to communication Customer-obsessed, systems-minded, and detail-oriented A natural collaborator who builds strong relationships across product, engineering, and creative teams Passionate about crafting meaningful, value-driven communication experiences at scale Proactive, accountable, and comfortable leading initiatives in evolving environments Who You Are A strategic thinker with strong operational discipline and attention to detail A natural collaborator who enjoys connecting dots across teams and functions A customer-first leader who advocates for clear, helpful, and relevant digital experiences Comfortable working in a fast-paced, matrixed organization undergoing transformation Curious, proactive, and committed to continuous improvement What s In It for You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. Insurance Bonus Growth Opportunity And more! About Arrow Arrow Electronics, Inc. (NYSE: ARW), Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 154 and one of Fortune Magazine s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com . Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between whats possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/ . For more job opportunities, please visit https://careers.arrow.com/us/en . Location: IN-KA-Bangalore, India Time Type: Full time Job Category: Business Support
Posted 2 weeks ago
8.0 - 13.0 years
1 - 5 Lacs
Mumbai
Work from Office
EXIM Operation Complete Import and export activities involve ensuring licensing and compliance before the shipping of goods, arranging for transport and warehousing, unloading of goods, and getting customs clearance as well as paying taxes before the release of goods. Adequate Knowledge of ICC (International Chamber of Commerce) rules and regulations & Incoterms Customers requirement & their countries customs rules & regulations. Preferred Gulf, Africa & Asia customs requirements. HSN codes knowledge. JAFZA & Customs procedures. Through knowledge of pre & post shipment documentation. L/C handling. Freight Negotiations. Liaising with various agencies like Shipping lines, CHA, etc. Switch B/L & Invoice procedures. Consolidation of shipments. Insurance cover, procedures & documentation. SABER requirements for Saudi. Co-ordination & Communication for Export & Import (EXIM) To ensure timely Export & Import of shipments to meet target. Freight negotiations with Shipping line / Forwarders & keeping the right mix of forwarders. For outbound shipments, giving customer wise shipping instructions to Supplier s / 3PL warehouse, ensuring correct documents to be receive from suppliers as per Customers requirement & update in System. Handle end-to-end solution for Institutional Sales on / Ex-works/ CIF / Door Delivery basis. Managing adequate Insurance cover for cargo stored in 3PL warehouse & intransit cargoes. To control the clearance cost under control and ensure to get the best competitive rates available in the market. Should have knowledge third party inspection. Documentation: Generation of sales Invoices in ERP and timely forwarding to customers as per their requirements on time for hassle free cargo clearance at destination. Handling specific documentations for shipments under L/C, to follow up with supplier / customer and bank till cargo and payment receipt. Arranging third country endorsement documents since some countries have restrictions on each other direct documentation. (for eg.: UAE and Qatar) Responsible for correct documentations which needs to be send to Customers / Distributors as per their local customs rules. Any other assignment & responsibility trusted by Management from time to time. Printing & filing all necessary documentation. Systems & Processes. Drive and facilitate activities that improve coordination and communication with Planning / Sales / Finance / Audit department and other cross functional departments. Responsible for sales Invoicing from new LN systems and ensure timely deliverance to Customers / Distributors with all related supporting documents. Setting SOP s & simplifying process. Team Management Work closely with sub-ordinate to complete all task timely and create well-motivated human assets. Education Postgraduate with EXIM and commercial skills. Experience Requirements 8+ years in above function. Experience in leading a team. Computer Skills Basic knowledge of MS Office/Excel/Word & working knowledge of an ERP Infor LN Systems.
Posted 2 weeks ago
6.0 - 8.0 years
11 - 15 Lacs
Bengaluru
Work from Office
Position: Experience Communications Lead Job Description: What You Will Be Doing Overview We re seeking an experienced and strategic Experience Communications Lead to shape, execute, and continuously evolve the strategy for customer-facing communications across our digital B2B ecosystem. This role sits within the Experience Strategy & Design team and leads the Experience Communications pillar; covering transactional, lifecycle, platform-triggered, and system-based communications that are integral to the customer journey. You ll partner closely with CX, UX, content strategy, web editing, and product teams to ensure our customer communications are intentional, consistent, and aligned with business goals. As both a strategist and operator, you ll guide the end-to-end planning and execution of communication experiences that reinforce trust, drive action, and enhance value at every touchpoint. Key Responsibilities Strategic Leadership Define and own the end-to-end Experience Communications strategy across email, on-platform messaging, and other outbound customer channels Develop a scalable framework for how, when, and why we communicate with customers - aligned to journeys, product usage, and lifecycle moments Establish clear governance standards for content, tone, branding, data usage, cadence, and performance across communication types Collaborate across functions (CX, Product, Marketing, Legal, IT) to ensure communications are accurate, relevant, and timely Team & Program Management Lead and mentor the Technical Email Operations Specialist and other future communications roles Manage the intake, prioritization, and execution of experience communication requests Oversee email and communication tooling - working with internal IT or Marketing teams to scale infrastructure, templates, and automation Define and report on performance KPIs (delivery, engagement, opt-out, etc.) and use data to inform improvements Execution & Alignment Partner with Experience Operations (content strategy, SEO, web editing) to align messaging across platforms and customer journeys Ensure coordination across CX and UX to embed customer insights into communication design Review and approve communications for quality, clarity, consistency, and compliance Support A/B testing, experimentation, and optimization efforts in collaboration with UX and product teams Stay current on communication trends, tools, and regulatory changes that may impact digital touchpoints development process What we are looking for What You Bring 6 8 years of experience in digital communications, email strategy, or customer experience roles Proven success designing and managing customer communication strategies at scale, ideally in a B2B environment Strong understanding of CRM/EPR platforms (Salesforce, Oracle, etc.), and lifecycle automation concepts Experience working in cross-functional product or Agile environments Familiarity with technical delivery processes, QA standards, and compliance regulations (GDPR, etc.) Exceptional written, verbal, and organizational skills Data-literate and comfortable using metrics to drive strategy and execution Ability to balance strategic vision with hands-on delivery Who You Are A strategic thinker who brings structure to complexity and clarity to communication Customer-obsessed, systems-minded, and detail-oriented A natural collaborator who builds strong relationships across product, engineering, and creative teams Passionate about crafting meaningful, value-driven communication experiences at scale Proactive, accountable, and comfortable leading initiatives in evolving environments Who You Are A strategic thinker with strong operational discipline and attention to detail A natural collaborator who enjoys connecting dots across teams and functions A customer-first leader who advocates for clear, helpful, and relevant digital experiences Comfortable working in a fast-paced, matrixed organization undergoing transformation Curious, proactive, and committed to continuous improvement What s In It for You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. Insurance Bonus Growth Opportunity And more! About Arrow Arrow Electronics, Inc. (NYSE: ARW), Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 154 and one of Fortune Magazine s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com . . For more job opportunities, please visit https://careers.arrow.com/us/en . Location: IN-KA-Bangalore, India Time Type: Full time Job Category: Business Support
Posted 2 weeks ago
3.0 - 8.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Senior Associate - Fraud & Collections Back to job search results About the role Refer to you will be responsible for section What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities: Providing exceptional customer service to our customers with the help of various tools and methods. Stay updated on new and emerging fraud trends to mitigate risks to the business. Utilize various tools and methods to identify and prevent fraudulent orders. Work within the companys credit policy, recommending changes to support growth and process improvement while limiting revenue risk. Negotiate and communicate credit decisions, recommend payment terms, and set credit limits for new and existing customers. Handle primary debt collection activities, ensuring timely and effective recovery of outstanding payments. Help mitigate fraud risk to the company, using different channels. Be aware of the tools used for the purposes of identifying fraudulent orders to mitigate the risk to the business of fraud Making outbound and receiving inbound collection calls with customers who are in arrears. Work within the Companys credit policy, recommending changes as necessary to support growth & process improvement while limiting revenue risk. Negotiate and communicate credit decisions, recommend payment terms & credit limits to new and existing customers Review processes and procedures to reduce fraud and revenue loss The Objectives and responsibilities for a Sr. Associate is similar to that of an Associate however the only difference is that the performance measures / Delivery expectations are more stringent. Key people and teams I work with in and outside of Tesco: People, budgets and other resources I am accountable for in my job: CEC Operations Teams Delivering on agreed Service Levels for tasks relevant to CEC Business Partners my team Product & Process Improvement Teams Knowledge Team Insight and MI Teams You will need CEC Operations Teams Delivering on agreed Service Levels for tasks relevant to CEC Business Partners my team Product & Process Improvement Teams Knowledge Team Insight and MI Teams
Posted 2 weeks ago
8.0 - 12.0 years
10 - 14 Lacs
Bengaluru
Work from Office
As Technical Lead, you will work directly with our clients to identify, define, and implement complex system deployments and integrations within the Anthology suite of products, including student information systems data integrations, product extension implementations, installations, upgrades, and high-availability architecture design and implementation- Primary responsibilities will include: Technical leadership and contribution to the integration area of practice Documenting existing business processes and data flows Translating business requirements for complex integration and implementation Anthology technologies into implementation alternatives and providing approach recommendations Translating recommended approach into technical requirements, specifications, and design for implementing Anthology applications and integrating with other systems Designing, setting up, and configuring systems integration solutions including third-party authentication, inbound and outbound integrations, based on business requirements and technical specifications Researching and troubleshooting issues, providing technical support to client team as needed Conducting structured technical mentoring, training, and workshops; providing targeted knowledge transfer as needed Technical leadership and contribution to the integrations area of practice, assisting in technical implementation planning in close collaboration with other project team members Integrating Anthology applications with other COTS software Researching and troubleshooting issues, providing technical support to client team as needed Coaching and mentoring junior consultants Leadership in the development and maintenance of body of knowledge in integrations area of practice Act ing as a liaison between consulting developers and PSSC consultants Provid ing technical guidance for team members as needed Review ing cases for technical progress Attend ing all strategic client calls like Rasmussen, Yorkville etc- and own the technical discussions along with the technical consultants Case reviews for quality, customer response, Case Quality is defined as well explained solutions/updates, code checkin s , testing and documentation updates- Overall process improvements and documentation Required skills/qualifications: Bachelors degree or equivalent experience 8-12 years of related experience in Information Technology or related field Minimum of 4 years of experience in a client-facing capacity in the Systems Integrations domain, ERP, and consulting experience Minimum of 4 years of experience integrating, configuring, and troubleshooting SaaS systems Working knowledge of Cloud based resources, REST APIs and data model in Azure SQL Previous experience in the education or knowledge management industry and e-learning technologies, including at least one year specifically with Anthology technologies Demonstrated leadership within the applicable technical area of expertise Excellent communication (oral and written), analytical, and consulting skills Exceptional attention to detail, excellent work ethic and drive, great interpersonal skills, team oriented, and demonstrated problem solving skills Demonstrated ability to work with geographically distributed virtual teams and to build relationships with internal and external organizations Demonstrated time management and prioritization skills, and ability to manage expectations effectively when handling multiple assignments simultaneously with competing deadlines Proven ability to learn new technologies as needed Demonstrated problem-solving and mentoring skills Flexible work schedule to meet client needs Fluency in written and spoken English Preferred skills/qualifications: Written and spoken fluency in a language in addition to English (Spanish preferred) Consulting experience Azure Certification Working knowledge of Git or similar source code repository
Posted 2 weeks ago
2.0 - 4.0 years
2 - 6 Lacs
Mohali, S.A.S. Nagar
Work from Office
Quark is seeking a highly motivated and customer centric Inside Sales Representative to drive growth for our leading Desktop Publishing software, QuarkXPress, within the French market- You will be the voice and face of our brand, passionately connecting with prospects, understanding their needs, and demonstrating how QuarkXPress can empower their creative and professional endeavour s- We are looking for a candidate who is passionate about sales, committed to delivering an exceptional customer experience, and strives to be the best in the world at what they do- Key Responsibilities: Strategic Prospecting & Demand Generation : Proactively identify, research, and target Small to Medium Business (SMB) accounts within the French territory, generating qualified meetings and building a robust sales pipeline- Consistent Outreach : Execute a high volume of daily touchpoints (minimum 60+) through outbound calls, personalized emails, and strategic LinkedIn engagement to ensure comprehensive territory coverage and engagement- Lead Qualification : Meticulously qualify prospect needs against established criteria, ensuring all scheduled meetings with our sales team are high-quality and aligned with potential business opportunities- Collaborative Engagement : Work closely with the marketing team to leverage ongoing campaigns, webinars, and events, maximizing lead generation and conversion efforts- Achieve Sales Targets : Consistently meet or exceed monthly quotas for sales targets and new pipeline creation, contributing directly to the companys revenue goals- Customer-First Approach : Act as a brand ambassador, representing Quark with confidence and professionalism, always prioritizing the customers needs and delivering an awesome experience- Market Insight : Stay informed about industry trends, competitive landscapes, and customer feedback to continuously refine sales strategies and communicate market needs internally- CRM Management : Maintain accurate and up-to-date records of all sales activities and customer interactions within Salesforce- Skills & Experience: Education : Minimum of a bachelor s degree or equivalent practical experience- Sales Experience : 2-4 years of proven inside sales or business development experience, with a strong track record of success, specifically within the French market- Language Proficiency : Native-level or highly fluent written and verbal communication skills in French, coupled with excellent proficiency in English- Communication & Interpersonal Skills : Exceptional ability to communicate confidently, actively listen, demonstrate flexibility, patience, and possess strong problem-solving capabilities- Passion for Software : A genuine passion for delivering client value through innovative software solutions, with an understanding of how technology solves business challenges- Technical Aptitude : Hands-on experience with Desktop Publishing (DTP) software, particularly QuarkXPress, is a significant advantage- SaaS Sales Background : Proven working experience in a B2B and/or B2C SaaS company- Prospecting Acumen : Demonstrated ability to effectively prospect, engage, and influence key decision-makers within target organizations- Tech Stack Proficiency : Required familiarity with Salesforce CRM; knowledge and experience with sales automation tools (e-g-, Outreach, Salesloft) is a distinct advantage- Work Ethic : Highly responsible, self-motivated, proactive, and resilient with a consistently positive attitude towards business challenges and requirements- Flexibility : Comfortable working in a regional shift to align with the French markets business hours-
Posted 2 weeks ago
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