Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
2.0 - 7.0 years
1 - 2 Lacs
Chennai
Work from Office
Job Description Job Title: Customer Success Executive Experience: 6 months 2 years Employment Type: Full-time About SANeForce: SANeForce is a leading technology company specializing in Sales Force Automation, Distribution Management, and Cloud-based software solutions tailored for the Pharmaceutical, Healthcare, FMCG, Dairy, and Consumer Goods industries. With a client base across India and abroad, we are committed to delivering innovative solutions and building lasting relationships through exceptional customer support and product excellence. Job Summary: We are looking for a dynamic and customer-focused Customer Success Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a customer-centric approach, and prior experience in handling international clients over voice support. You will play a key role in ensuring customer satisfaction, resolving queries, and helping customers maximize the value of our solutions. Key Responsibilities: Handle inbound and outbound calls from international clients (primarily English-speaking countries). Provide prompt and efficient support for queries related to our software products and services. Build strong relationships with clients by understanding their business needs and ensuring a positive customer experience. Collaborate with internal teams to resolve technical or functional issues efficiently. Follow up with customers for issue resolution and ensure timely closure of open tickets. Identify opportunities for upselling or cross-selling based on customer needs. Maintain accurate records of client interactions using CRM tools. Requirements: 6 months to 1 year of experience in international voice process/customer support. Excellent verbal communication skills in English. Strong interpersonal and problem-solving skills. Basic knowledge of CRM tools and customer service best practices. Ability to work independently and as part of a team. Preferred Qualifications: Bachelor s degree in any discipline. Prior experience in a SaaS or IT-enabled service company is an advantage. Knowledge of customer lifecycle and success metrics is a plus. What We Offer: A dynamic and collaborative work environment Training and development opportunities Exposure to international markets and clients
Posted 1 week ago
0.0 - 4.0 years
2 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Dear Candidate, Greetings of the day. We are pleased to inform you about a range of exciting career opportunities with leading organizations in Mumbai and Navi Mumbai. If you're looking for a role that matches your skills and aspirations, we would be happy to assist you throughout the hiring process. Current Openings Include: Voice Process (Inbound/Outbound Calling) / Tech Support / Customer Service (Domestic International) / Sales (Domestic & International)Banking & Financial ServicesAccounts & FinanceVerification Process / Email & Chat Support / Medical Billing Job Details: Salary Range: 1.5 LPA 10 LPA (based on experience and profile) Location: Mumbai & Navi Mumbai Recruitment Charges: Absolutely free no fees involved Support: Complete assistance provided throughout the recruitment process If you are interested in exploring these opportunities or would like to refer someone, please feel free to get in touch. Contact HR Bharat Mobile/WhatsAshilpajobway22@gmail.compp/Email: 8433999300 - We look forward to helping you take the next step in your career. Warm regards, HR - Bharat Job Way RecruitmentRole & responsibilities Preferred candidate profile
Posted 1 week ago
0.0 - 5.0 years
0 - 2 Lacs
Hyderabad
Work from Office
Role & responsibilities We have huge openings for Banking /Insurance/BPO sectors for Hyderabad Location Looking for fresher with Graduation also consider Any voice experience without Graduations also consider Freshers with Intermediate also consider Salary for freshers 15 CTC and exp 20 CTC For 2 yeasr experience in voice salary is 3 LPA Telugu, Hindi and English is mandatory for this role Interested candidates can share your profiles to " giri.axishyd@gmail.com " and call 8184992829 and whatsapp your profiles to 8367538772 Interested candidates can whatsapp your profile to 8184992829 Preferred candidate profile Looking for any voice BPO exp process or freshers also fine For freshers Hindi and English is mandatory Perks and benefits Day shift 2 ways CAB available Sundays, 2nd and 4th Saturday will be off
Posted 1 week ago
0.0 - 5.0 years
0 - 2 Lacs
Noida
Work from Office
Job Opportunity: Regional Customer Service Executive (Voice Process) | Day Shift | WORK FROM OFFICE Location: iEnergizer, A-37, Sector 60, Noida Salary: 23K CTC + PAID Training Provided Languages Required: Kannada (with Hindi or English as a second language) Who Can Apply? Freshers and Experienced candidate's welcome Graduates & Undergraduates eligible Job Requirements: Basic English or Hindi communication skills 6-day working schedule Immediate joiners preferred Why Join Us? Get started with a stable career in customer service we offer paid training to help you succeed from day one! How to Apply? WhatsApp your CV to HR SONAL at 9870375041 Mention your preferred language below your CV For any queries, feel free to connect via WhatsApp. Refer a friend who's looking for a job and help them land this opportunity too! Hurry! Limited openings available. Best Regards, HR Sonal 9870375041 iEnergizer A Leading BPO in Noida
Posted 1 week ago
0.0 - 3.0 years
0 - 2 Lacs
Kolkata, Mumbai Suburban, Navi Mumbai
Work from Office
Hiring Telecaller for Fresher & Experience. - Customer support for Ecommerce - Needs to attend the inbound call - Solving customer queries over the call - Immediate joining - Day shift - Virtual Interview HR Connect - Ms. Suchitra - 86176 02997 Required Candidate profile Qualification - Min 12th Pass Salary - Fresher - 15k Exp - 17k Male & Female both can apply Candidate needs to be well versed in English Office Location: Kolkata Day shift Good luck
Posted 1 week ago
0.0 - 1.0 years
0 - 2 Lacs
Thane, Mumbai (All Areas)
Work from Office
Job Overview: We are looking for enthusiastic and customer-focused individuals to join our Voice/Blended Support Team. The ideal candidate should possess excellent communication skills, a positive attitude, and a commitment to delivering exceptional customer service in a dynamic, shift-based environment. Key Responsibilities: • Handle inbound/outbound customer interactions via voice calls. • Resolve queries, provide information, and deliver outstanding service with courtesy and professionalism. • Maintain detailed and accurate call logs and follow standard operating procedures. • Achieve performance targets related to quality, accuracy, and customer satisfaction. • Demonstrate effective communication and listening skills to address customer needs efficiently. • Adapt to flexible shifts and rotational schedules as per business requirements. • Upsell or cross-sell products/services when required. Eligibility Criteria: • Graduates (freshers) with excellent communication skills are encouraged to apply. • Preference given to candidates with prior BPO experience and complete joining documentation. • Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or other specialized/technical streams. • Mandatory: PAN card is required during the hiring process Thanks & Regards, Gaurav Srivastava Phone No. 8470085479/9354549772 Email:gaurav@protonlogics.in www.protonlogics.in
Posted 1 week ago
0.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.5Lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Monika 7869365175 *Khushi 7869457739 *Antra 9589329989 *Kanak 8982889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Pune
Work from Office
Profile- Bajaj Finserv voice process Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on product knowledge and company policies to provide informed support. Desired Candidate Profile 0-3 years of experience in BPO voice process (inbound/outbound calling). Strong communication skills in Marathi & Hindi languages. Ability to work on rotational shifts including weekends and holidays. Basic computer literacy for data entry purposes. High school diploma or equivalent required; graduation preferred. Fresher and Experience work from office immediate joiner Salary : 12,200 in hand + Unlimited Incentive Required Candidate profile Qualification - 12th Pass/ Any graduate Male & Female both can apply Day shift To schedule your interview call or send your CV through WhatsApp/ Contact No :- HR Saloni:- 9689518944 Mail id :- saloni.chavhan@credicus.co
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Opportunity Immediate Joining! Position: Multiple Openings Location: Airoli, Navi Mumbai Salary: 15,000 20,000 + Monthly Incentives (Based on Interview) Role & Responsibilities: Perform day-to-day job duties as assigned (Details to be discussed during interview) Communicate effectively in Marathi, Hindi, and basic English Work in a fixed day shift environment Eligibility Criteria: Minimum Qualification: 12th Pass Freshers & Experienced candidates are welcome Basic computer knowledge is a must Immediate joiners preferred Perks & Benefits: Fixed day shift PF + ESIC & other employee benefits Incentives based on performance How to Apply.. Send your CV via WhatsApp For More Details, Contact HR Akshada:- 9822472894
Posted 1 week ago
0.0 - 4.0 years
1 - 4 Lacs
Bengaluru
Work from Office
An information technology firm that provides consulting services in IT, software, and advanced areas such as Artificial Intelligence Our global team of experts is committed to creating AI-driven workflows and solutions that enhance efficiency across the manufacturing, supply chain management, and e-commerce space By leveraging latest technologies, we offer customized IT solutions that place us at the forefront of innovation, driving advancements in both customer engagement and operational efficiency We have a brand-new opportunity for a Customer Service Representative (French language) You will be able to put yourself in the customers' shoes and remain helpful, patient, and cheerful Sounds good Then keep reading Why You Will Love Working With Us Global Collaboration: Gain international experience by working with globally distributed teams Remote Work: Enjoy the convenience of working from home, with the flexibility to manage your own environment Private Health Insurance: Comprehensive coverage for your peace of mind Extra Leave: Additional paid leave for special occasions Growth Opportunities: Access to valuable knowledge and experience to support your career development Team Building: Connect with colleagues through team-building activities and company events Innovation and AI: Be part of an AI-first workplace that enables everyone to drive unique business solutions through state-of-the-art technology Your Day-to-Day Responsibilities Be the success champion: You efficiently resolve all inbound and outbound support requests following established guidelines Whether providing support via email, voice chat, or telephone, you'll consistently go above and beyond to ensure our customers receive the timely, high-quality assistance they deserve But that's not all! Be the Team Player: As a valued team member, you also work closely with management to identify opportunities to improve overall customer satisfaction By collaborating with your colleagues and leveraging your exceptional communication skills, you'll help us create a more seamless and positive customer experience Preferrable Background Proficiency in French with a valid certification from a recognized institute or a reputed university is mandatory Fluency in English (essential for internal communication and collaboration with cross-functional, multicultural teams) Willingness to work during CEST hours 2+ years' experience in customer support or another service-oriented role Comfortable using digital tools and CRM systems Multitasking abilities to keep up with the pace of our dynamic workplace Ability to work with minimal supervision allowing you to bring your unique talents to the table Confidence to manage your time effectively while collaborating seamlessly with your colleagues
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
Bengaluru
Work from Office
We are The Customization Group! A global leader in mass customization, leveraging AI and automation to revolutionize the personalized products industry With a strong international presence across Europe, North America, and the Middle East, we manufacture up to 500,000 unique products daily, reaching millions of customers through 20+ own online shops and 1,000+ partner stores Our AI-first strategy drives efficiency, scalability, and innovation, keeping us ahead in a fast-moving market while growing through AI-driven acquisitions and partnerships Our diverse team of 500+ professionals from 40+ nationalities thrives in a culture of collaboration and ambition Whether in our tech hubs, production facilities, or business locations, youll find the perfect environment to take ownership and drive impact in the future of e-commerce We have a brand-new opportunity for a Customer Service Representative (German Language) In this position, you will deliver happiness and make every customer experience smooth and positive Sounds goodThen keep reading! These Benefits Are Waiting For You International Experience: Collaborate with a globally distributed team and gain valuable cross-cultural exposure Remote Work Flexibility: Enjoy the convenience of working from home, with the flexibility to manage your own environment High-Quality Home Office Equipment: Receive top-notch tools and resources to ensure a productive and comfortable workspace Monthly Meal Allowance (100): Benefit from a generous meal stipend to support your daily needs Learning & Development Opportunities: Acquire hands-on experience and knowledge to support your long-term professional growth Team Building & Company Events: Stay connected through regular team activities and company-wide events that foster a strong sense of community Your Day-to-Day Responsibilities Be the success champion: You efficiently resolve all inbound and outbound support requests following established guidelines Whether providing support via email, voice chat, or telephone, you'll consistently go above and beyond to ensure our customers receive the timely, high-quality assistance they deserve But that's not all! Be the Team Player: As a valued team member, you also work closely with management to identify opportunities to improve overall customer satisfaction By collaborating with your colleagues and leveraging your exceptional communication skills, you'll help us create a more seamless and positive customer experience Experience Preferrable Background: Some initial experience in customer support or another service-oriented role Hard Skills Advanced knowledge of the German and English languages (B2-C1) Comfortable using digital tools and CRM systems A structured and independent approach to work Soft Skills You bring calm confidence, kindness, and a clear focus on solutions especially when things get dynamic Youre a great listener and understand what people really need You take initiative whenever you see room for improvement Embrace the opportunities that await you here! Your journey may lead to new skills, relationships, and success
Posted 1 week ago
6.0 - 9.0 years
8 - 11 Lacs
Pune
Work from Office
So, what s the role all about This position will lead multiple R&D teams that are developing a portfolio of enterprise grade and cloud scale products. We are looking for someone who is an established R&D leader, passionate about building and operating cloud native and highly distributed products that are used by millions of users in a SaaS business model, has a deep understanding of agile development methods and can lead a team of highly qualified software engineers. How will you make an impact Work with the line of business to define the product roadmap and strategy. Assist in the development of short, medium, and long-term plans to achieve strategic objectives. Work closely with the product manager, technical architect, QA engineers, technical writer, and software engineers to define/develop features big and small for our products. Actively guide and mentor the team to develop features to meet functional, quality, security, operational and documentation requirements while obviating roadblocks. Drive and impact all current processes related to software development and improvements across the org as necessary. Manage all people aspects of the team, such as hiring, performance reviews, development plans, mentoring, promotions, etc. Provide worldwide support to our customers. Play major role in envisioning and execution of next gen plans (e. g. architecture) to achieve longer term strategic objectives of the organization. Prioritize, assign, and manage department activities and projects in accordance with the R&D departments goals and objectives. Adjust hours of work, priorities, and staff assignments to ensure efficient operation based on workload. Design and present projects to improve current process and overall platform. Have you got what it takes 15+ years of experience in Software Engineering. At least 5 years experience in managing multiple teams of software developers. Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise product ecosystem. Deep domain expertise in inbound / outbound Contact Center products covering development, testing and support of multi-tenant cloud-native Contact Center software delivered as-a-Service (CCaaS). Experience working in a global product software company for enterprise customers (Fortune 100 companies). Experience of product development using Java / Dot net technologies, performant APIs, Database technologies and web technologies. Good exposure to Service Oriented Architecture and associated design patterns for development, deployment, and maintenance. Familiarity and/or experience with public cloud infrastructures and technologies such as Amazon Web Services (AWS). Familiar with Quality targets and SLAs for SaaS applications. Familiar with DevOps processes and tools employed in SaaS architectures to support CI/CD and monitoring. Experience working abroad or with geographically distributed global teams is preferred. Demonstrated ability to deftly influence others, especially in sensitive or complex situations. Deep experience with agile software development techniques and pitfalls. Excellent communication skills, problem-solving and decision-making skills. What s in it for you Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! Reporting into: Director Role Type: People Manager About NiCE
Posted 1 week ago
3.0 - 5.0 years
6 - 10 Lacs
Chennai
Work from Office
Expertise in Production Operations: Production planning Scheduling Forecasting Capacity planning Constraint management Outbound Understanding of Ordering to Delivery System: Comprehensive knowledge of the end-to-end process. Communication & Negotiation Skills: Strong ability to communicate effectively and negotiate. Analytical Capabilities: Good skills in analyzing data and situations. Proficiency in MS Office Tools: PowerPoint MS Excel Power Automate Desirable Technical Skills: Power BI Dashboards (creation) Alteryx Personal Attributes: Highly motivated Works independently Takes self-initiative Education Qualification : B. E / B. Tech Number of Years of Experience: 3 to 5 Years Salary Grade: SG5/SG6 Forecasting & Order Management: Develop, implement, and manage robust business processes pertaining to forecasting, order management, production orders, material capacity constraints, stability controls, and vehicle distribution. This includes close collaboration with Joint Venture teams. Cross-Functional Alignment & Coordination: Actively coordinate with Sales, Forecasting, Programming, and Order Submission teams to ensure precise alignment with established business agreements and objectives. Program Collaboration: Collaborate cross-functionally with various departments, including Product Development (PD), Finance, Sales, Homologation, and IT, to ensure cohesive execution and alignment of initiatives. Meeting Facilitation & Support: Provide essential support and facilitate business meetings as required to ensure productive discussions and decision-making. Automation Support & Coordination: Assist Ford teams with automation requests and effectively coordinate with Global Data, Insight, and Analytics (GDIA) teams for the successful implementation of automation solutions.
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Kochi, Muvattupuzha, Thodupuzha
Work from Office
1. Make outbound calls to prospective students from the provided leads database. 2. Answer inbound calls and respond to inquiries related to studying abroad, available courses, universities, and admission requirements. 3. Explain the application process, eligibility criteria, visa procedures, and available services clearly and effectively. 4. Schedule appointments for students with career counselors or admission advisors. 5. Maintain records of calls, follow-ups, and student details in the CRM system. 6. Meet daily/weekly/monthly call targets and lead conversion goals. 7. Follow up with students via calls, WhatsApp, SMS, or emails for updates and document collection. 8. Maintain a strong understanding of study abroad destinations such as the UK, USA, Canada, Australia, and Europe. 9. Collaborate with the counseling and marketing teams to ensure smooth lead flow and student engagement.
Posted 1 week ago
1.0 - 3.0 years
4 - 5 Lacs
Pune, Bengaluru
Work from Office
Hiring: Customer Support (Intl Voice) Exp: Min 1 Yr in Intl Voice Support CTC: Up to 5.75 LPA + Incentives Location: Pune/Bangalore Shift: 24/7 US Rotational Mode: WFO Only Notice: Immediate/30 Days Qual: Graduate Mandatory Contact- 8306474104(Aman) Perks and benefits Both Side Cab Incentives Allowances
Posted 1 week ago
1.0 - 3.0 years
4 - 5 Lacs
Pune, Bengaluru
Work from Office
Hiring: customer support [Int voice] Exp: Min 1 Yr in Intl Voice Support CTC: Up to 5.75 LPA + Incentives Location: Pune/Bangalore Shift: 24/7 US Rotational Mode: WFO Only Notice: Immediate/30 Days Qual: Graduate Mandatory contact- 9828833756[Naina] Perks and benefits BOTH WAY CAB , INCENTIVES, ALLOWANCES
Posted 1 week ago
0.0 - 2.0 years
3 - 4 Lacs
Gurugram
Work from Office
Responsibilities: * Generate leads through outreach efforts. * Close deals with new clients. * Manage existing client relationships. * Identify business opportunities within industry. * Achieve revenue growth targets.
Posted 1 week ago
0.0 - 5.0 years
4 - 5 Lacs
Gurugram
Remote
*Positions in Regional Languages(Able to resolve queries) *Shall be able to speak well & understand Bengali (along with Excellent english is must) *Outstanding verbal & listening skills *Salary upto 5.5LPA *Pan India Barkha@ 8851644223 Required Candidate profile *Any dropout/12th pass/UG & Graduate (Fresher & experienced) can apply *5days *Permanent work from home *Telephonic Interview *Should be open to work in rotational shifts * Should have WIFI installed Perks and benefits Permanent work from home (+ Incentives)
Posted 1 week ago
0.0 - 4.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
* Requirement - Need - Average Communication Salary upto 23 k (Based On Role) Freshers can apply Min qualification- HSC Work Location: Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra- 400708 Rounds of Interviews:- HR round Operations round Don't wait opportunities like this dont last long! Contact HR Priyanka today and take the first step toward a rewarding career. For More Information: WhatsApp/Call: +91 7875990932
Posted 1 week ago
0.0 - 5.0 years
0 - 3 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 20k - 45k 5 Days Working Rotational Shift Immediate Joiners Job Location - Gurgaon Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8544750781
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process- ETLI IB Process Experience- fresher/experience Good verbal communication skills in English, hindi, marathi Ability to handle customer interactions with patience and clarity Basic computer knowledge. Salary :- 13,000 18,000 In-hand Required Candidate profile HSC is mandate Job location - Millennium Business Park, Sector 1, Mahape Navi Mumbai 400710 Contact Details:- HR Namrata Contact No:- 8624868754
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
-HSC / Graduates can apply -Freshers can apply. -Marathi, Hindi / Average English -Salary:- 12,500 in-hand to 22,000 + Incentives. -Rotational week off. -Pick and drop from Thane station to office. Required Candidate profile 2 rounds of interview. Looking to start your career..? Reach out to HR Sakshi to schedule your interview! Call/WhatsApp :- 8432537262
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
- URGENT OPENING FOR DC (DEBIT CARD) UPGRADE PROCESS - SUNDAY FIXED OFF - AMAZING INCENTIVES - QUALIFICATION- 12th PASS - Salary - UPTO 21K IN-HAND - Timing - 10-7 - Note:- GOOD Communication Required Candidate profile Min qualification- HSC To apply for the position, kindly call or WhatsApp your resume to our HR: Mr. Omkar – +91 86988 79613 Perks and benefits Incentives and growth opportunities.
Posted 1 week ago
0.0 - 4.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Work From Office Process :- Times Pro (Edutech Outbound Sales) Shifts Timing: - Day Shift Preferred candidate profile Only Graduates and post graduate can apply Freshers can apply Good English / Average Communication Salary:- Up To 22,000 To 24,000 + CTC Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Apply Here.. To schedule your interview Call or send your CV through WhatsApp/ mail (number mentioned below)- HR Pratiksha:- 8698488197 Mail id:- pratiksha.shirtode@credicus.co
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
Noida
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate with min 1 year experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39815 Jobs | Dublin
Wipro
19317 Jobs | Bengaluru
Accenture in India
15105 Jobs | Dublin 2
EY
14860 Jobs | London
Uplers
11139 Jobs | Ahmedabad
Amazon
10431 Jobs | Seattle,WA
IBM
9214 Jobs | Armonk
Oracle
9174 Jobs | Redwood City
Accenture services Pvt Ltd
7676 Jobs |
Capgemini
7672 Jobs | Paris,France