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0.0 - 4.0 years

1 - 4 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Naukri logo

Process- TATA Housing Finance (HFL) OUTBOUND Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Week off- Rotational off Shift- Day Rotational shift Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Ghansoli Contact Details:- Omkar:- 8698879613(WhatsApp/Call)

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0.0 - 5.0 years

3 - 3 Lacs

Thane, Kalyan/ Dombivli, Mumbai (All Areas)

Work from Office

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Payroll-Bank Process-Inbound Phone Banking Officer Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher+ Launch Provided By co Work Location-Belapur/Nerul/Mahape Call -8169642494 Yogesh www.hyfly.in Required Candidate profile Resolve customer queries and complaints over the phone Provide customers with relevant product and service information Cross-sell banking products to existing customers over the phone

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0.0 - 1.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

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Process :- Telecalling (Voice Process) Role & responsibilities: -Salary:- 15,000 To 25,000 + incentives every month depends on interview Immediate Joining Freshers & experience both can apply Good communication in Marathi, Hindi & English Job Location: Ashar IT park, Wagle estate, Thane west, Rabale, Airoli , Navi Mumbai Preferred candidate profile: - Min qualification - 12th & Immediate Joiners - Having basic Knowledge of Computer. - Fixed day shift Perks and benefits: PF+ESIC and other benefits Interested Candidate can share CV on bellow whatsapp number HR Manoj 9545415846

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0.0 - 5.0 years

3 - 3 Lacs

Thane, Kalyan/ Dombivli, Mumbai (All Areas)

Work from Office

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Payroll-Mutual Fund Co Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 24500 Work Location-Belapur / Airoli Call-8169642494 Isha 8080126356 Shilpa www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

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2.0 - 7.0 years

5 - 5 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

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Bank is Hiring Customer Service Executive-Service Assurance (Calls and Social Media Handling) CTC: 6lpa max. Age: Max 30 years Location: Andheri Open position-10 Exp required- 2-5 yrs Shift- Rotational shift Call 9082104424 Sanika hyflyhr9@gmail.com Required Candidate profile Address query of Bank customers over calls and Monitor Twitter, Facebook & other relevant sites and actively participate in discussions across communities, social networks & blogs www.hyfly.in Perks and benefits Medical Allowance + Daily Allowance

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0.0 - 5.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

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Fresher can apply Salary:- 13,000 In hand TO 18,000 In hand Good communication skills Min qualification- HSC Language: Marathi & Hindi Required Candidate profile Job Location: Majiwada, Thane-400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali : 9822197285 Perks and benefits High Incentives and growth opportunities.

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0.0 - 5.0 years

2 - 5 Lacs

Mumbai, Mumbai Suburban, Thane

Work from Office

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Designation :Phone Banking Officer Payroll-Bank Payroll Job Location-Andheri/Thane/Nerul Process-Inbound Salary-Fresher 3.5 lakh Exp 5 lakh Day Shifts Graduate Fresher Welcome Need to Handle Bank HNI Clients Only Call 9137797705 -hrutika www.hyfly.in Required Candidate profile Virtually handle Bank's Elite customers account Solve issues over calls Help in investing in Banking Product's like FD/RD/Mutual Fund Upsell them Credit Cards/Loans no target for salary www.hyfly.in Perks and benefits Medical Allowance + Performance based Incentives

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0.0 - 5.0 years

3 - 5 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

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Take calls, help customers complete their KYC - update their DOB, Full Name, PAN, Vehicle Number, Photo etc on policy documents Resolve queries related to their insurance policy Salary 3 lakhs to 3.5 lakhs Day shift only, 6 rotational week offs Vashi Required Candidate profile Graduate or Post Graduate with fluent English, good email writing skills Fresher or Experience in BPO & willing to work from Office may only apply Call 8080126356 Ekta Email-hyflyhr9@gmail.com Perks and benefits Medical Allowance + Performance based incentives

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

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Process :- Kotak Bank Voice Process Salary: 10,000 To 23,000 CTC Freshers and experience both can apply Good communication Job Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Required Candidate profile Min qualification- HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali-: 9822197285 Perks and benefits High Incentives and growth opportunities.

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0.0 - 4.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

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Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,500 in-hand to 22,000 CTC plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mahek:- 7559401618

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1.0 - 4.0 years

3 - 3 Lacs

Noida

Work from Office

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1st level Screening of candidates from existing database Reach out to screen shortlisted candidates Collect feedback from interviewers and update in MIS Guiding & Facilitating Registration of Candidates on Job Portal Create Candidate Repository

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1.0 - 3.0 years

2 - 3 Lacs

Navi Mumbai, Maharashtra, India

Remote

Foundit logo

Hiring: U.S. 3rd Party Collections Specialist (Work from Home) in an International BPO. Job Role: Collections Specialist Process: U.S. 3rd Party Collections Shift: U.S. Night Shift (10 hours shift + 1-hour break) Work Type: Work from Home (Company-provided system) Job Responsibilities: Develop and negotiate payment plans with debtors. Locate and contact debtors to initiate the recovery process. Negotiate settlements on recoverable debt. Requirements: Education: HSC/Graduate Experience: Minimum 1 year in International U.S. Collections/Sales (mandatory) Employment History: Should have been employed for the last 3 years (with payslips & bank statements for verification) Profile Gap: Not more than 3 months Age Limit: Up to 40 years Working Days & Offs: Monday to Friday (fixed working days) Saturday & Sunday fixed off (1 Saturday working per month, with a compensatory off) Salary & Benefits: 17,000 - 32,000 per month + 1,000 Internet Allowance Interested candidates Contact Explore360 HR at 9820367730 / 9372513251 to apply!

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0.0 - 1.0 years

1 - 1 Lacs

Bengaluru

Work from Office

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We are seeking candidates for a domestic customer care position within the Broadband Process. This role involves engaging with our existing customers to inform them about the de / re - activation of their internet accounts. Immd Joiners required

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0.0 - 1.0 years

1 - 2 Lacs

Chennai

Work from Office

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Voice Process IRO Process Good Communication Skill Qualification: Graduate Salary:14k-18k No. Of Openings: 100+ Experience: Fresher Location:Chennai Age:18-30 We Need: Fluent In English International Calls Handle Immediate Joining Voice Process

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0.0 - 1.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

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Process :- Telecalling (Voice Process) Role & responsibilities: -Salary:- 15,000 To 20,000 + incentives every month depends on interview Immediate Joining Freshers & experience both can apply Basic communication in Marathi, Hindi & English Job Location: Airoli ,Navi Mumbai Preferred candidate profile: - Min qualification - 12th & Immediate Joiners - Having basic Knowledge of Computer. - Fixed day shift Perks and benefits: PF+ESIC and other benefits Interested Candidate can share CV on bellow whatsapp number HR Sonali 8432537262

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2.0 - 4.0 years

4 - 6 Lacs

Jaipur

Work from Office

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Skill LEAD GENERATION,BUSINESS DEVELOPMENT The Business Development Executive is supposed to make calls to our International customers who are from different countries like The United States, United Kingdom, Australia, Germany, Singapore and many more. As a Business Development Executive, you will get an opportunity to learn and experience the International sales and working environment of different countries. Role And Responsibilities Handle customers' inbound and outbound calls. Answer their queries professionally and provide information about our services. Keep records of customer interactions and transactions, details of inquiries, complaints, comments and actions taken upon the clients requests. Accelerating company growth by sourcing new clients. Keeping a close eye on clients feedback. Suggesting any upgrades that may interest potential clients. Required Skills Strong communications skills. Strong Interpersonal skills. Basic computer skills. A relevant Bachelors/Masters degree. A keen interest in business development. An eye for changing business trends and, Strong communication and convincing skills.

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4.0 - 7.0 years

6 - 10 Lacs

Chandigarh

Hybrid

Naukri logo

We are on the lookout for a dynamic and results-oriented Sales Development Representative (SDR) to drive our growth in the e-commerce, software, and product development sectors across the UK, US, and Canadian markets. The successful candidate will be adept at cultivating relationships with B2B prospects, uncovering new business opportunities, and generating qualified leads for our sales team. A strong background in IT services sales, coupled with an ability to foster lasting client relationships and a passion for business growth, is essential. Key Responsibilities: Strategic Lead Generation: Research and identify high-value B2B prospects within the focused sector, focusing on potential clients aligned with our target markets. Develop and execute innovative sales strategies to attract potential customers Prospect Engagement: Initiate conversations with prospects to understand their business needs and challenges. Build and nurture leads to a meeting Pipeline Management: Move qualified leads through the sales funnel by collaborating with the marketing and sales teams. Arrange meetings, calls, or product demos to introduce Net Solutions offerings effectively Insight-Driven Selling: Work closely with sales teams to develop detailed account intelligence, relationship maps, and tailor-made solutions using customer insights and analytics tools Follow-up and Relationship Building: Conduct regular follow-ups via calls and emails to maintain communication with potential and existing clients. Identify cross-sell and up-sell opportunities to maximize customer lifetime value Collaboration: Partner with sales executives to ensure alignment with company goals and revenue targets. Track and report on key performance metrics using CRM tools Qualifications: Bachelor's degree in Business, Marketing, IT, or a related field. 5+ years of experience in sales, business development, or account management, preferably within the IT services sector. Exceptional verbal and written communication skills to create personalized and persuasive outreach Proactive, self-motivated, and results-driven with a strong work ethic. Experience using CRM tools (e.g., HubSpot, Salesforce) to manage sales activities is a plus. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving skills.

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0.0 - 4.0 years

4 - 5 Lacs

Noida

Work from Office

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About Info Edge: InfoEdge's mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage, and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Roles and responsibilities: Connect and engage with pre generated leads via outbound calls (approx. 80-100 calls) Reach out to new customers and explain to them the benefits of Naukri FastForward services Initiate repeat sales by follow up phone calls from existing customers Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs Continually meeting or exceeding daily and monthly targets with respect to call volume and sales Achieve sales targets by new customer acquisition and ensure growth / revenue from existing customers Adhere to quality standards and processes within defined metrics Required Skills: Good communication skills Active listening skills Strong convincing skills Client handling skills Ability to handle stress and rejection in soliciting clients Flexibility with rotation offs Desired Skills: Prior experience in sales/business development/voice process will be preferred Solution oriented with effective problem-solving skills Knowledge of various online portals will be an added advantage

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1.0 - 5.0 years

2 - 5 Lacs

Pune

Work from Office

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Hiring for International voice process (B2C) Required - min 6 months of experience in international voice CTC - 5 LPA US Shifts WFO Location - Pune 5 days working | 2 days off Drop your cv - 8529546798 (Divisha)

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1.0 - 6.0 years

1 - 2 Lacs

Lucknow

Work from Office

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Job description Hiring for Work from Office ( Shopsy ) Profile: Business development executive Salary: 15,000 CTC - 19,000 CTC Location: Lucknow ShiftRotational Week off : 01 Working Days : 06 Working Hours : 09 Eligibility Criteria :- Minimum graduates can apply Minimum of 6 months of sales experienced can apply Excellent communication skills in English & Hindi both candidate must be comfortable with Work from office Interview mode: walk-in Interview Rounds- HR round Ops Round Client round Startek Company address 16, Meera Bai Marg, Hazratganj, Lucknow 226001

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0.0 - 4.0 years

2 - 3 Lacs

Gurgaon/Gurugram

Work from Office

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Hiring For International Customer Service ! US Voice process !! upto 25k ! GGN 5 day working , Both side cabs UG / Grad + Freshers Can apply with Excellent communication skills required Loc :- GGN 9911567769 / 9560028009 / 8860576337 Required Candidate profile Need excellent communication skills with bpo knowledge UG / Grad + Freshers Can apply with Excellent communication skill required Loc :- GGN Jyoti :- 7042297337 Ruhi :- 9911567769 Dhruv :- 7303396337

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

Work from Office

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Salary:- 12,200 + unlimited incentives Freshers & experience both can apply Basic communication in Marathi, Hindi & English -Qualification: Min HSC -Freshers/Experienced both can apply. Required Candidate profile -Qualification: Min HSC -Freshers/Experienced both can apply. -To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Tejaswini :- 7796426971

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

Work from Office

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12th Pass Under Graduates / Graduate Experienced candidates who have worked in Outbound domestic voice calling process Good communication skills in Hindi, Marathi, English, Tamil, Telagu, Kannada, Bengoli, Malyalam SHIFT TIME - 9:30 am to 6:30 pm Required Candidate profile -Qualification: Min HSC -Sal :- 12,200 + incentive -Freshers/Exp both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Tejaswini :- 7796426971

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

Work from Office

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Role & responsibilities: Salary:- 12,200 in hand plus unlimited incentives every month depends on interview Immediate Joining Freshers & experience both can apply Basic communication in Marathi, Hindi & English Job Location: Viman Nagar Pune-411014 Preferred candidate profile: Min qualification - 12th & Immediate Joiners Having basic Knowledge of Computer. Fixed day shift Perks and benefits: PF+ESIC and other benefits How to Apply ? To schedule your interview Call or send your CV/Resume through WhatsApp HR Tejaswini :- 7796426971

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5.0 - 11.0 years

12 - 14 Lacs

Gurugram

Work from Office

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Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg Asia-Pacific LinkedIn https//www. linkedin. com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive How will you do it? Responsible for overseeing collections activities for North America and Canada customers Establish goals & metrics of the process and drive, co-ordinate team to meet and exceed them Accountable to drive results to enhance business performance Resource forecasting basis volume projection and availability of current resources Drive internal audits and propose improvements relevant to Cash and Collection value stream Manage risks and controls; promote a culture of transparency Design, develop and improve collection strategies to reduce past due and unapplied cash to optimize productivity Establish contacts/relationship with key stakeholders and have regular connect to resolve complex operational issues Minimum Postgraduate / Master s Degree in any stream Working experience within a Shared Services, Captive/Outsourced environment supporting North America region is mandatory Should have an experience in Call Centre model working on both Inbound and Outbound Working in US working hours (night shift) is a mandatory requirement Demonstrate leadership, interpersonal and collaboration skills to effectively supervise, mentor and influence team. What we look for? Minimum Postgraduate / master s degree in any stream Working experience within a Shared Services, Captive/Outsourced environment supporting North America region is mandatory Should have an experience in Call Centre model working on both Inbound and Outbound Working in US working hours (night shift) is a mandatory requirement Around 5 years people management experience is preferred 10-11 years of experience in Cash & Collection Processes in a Global/MNC environment, Includes managing teams of 20-30 people over this period Proven experience in running collection cycles, credit processes, use of Collection tools (e. g. , Get Paid) and establishing metrics to ensure process adherence Experience in North American process transition would be preferred Systems knowledge in ERPs ( MacPac , Mapics , Amer, Oracle & SAP) will be preferred Proficiency in Collections Tools like Get paid, Contact Tool, High Radius is required Excellent customer service, business communication (both verbal and written) and follow-up skills with the ability to work in a fast-paced team environment while meeting deadlines

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Exploring Outbound Jobs in India

Outbound jobs in India are on the rise, with many companies actively seeking professionals who excel in communication, sales, and customer service. These roles often involve reaching out to potential customers, pitching products or services, and generating leads through outbound calls or emails.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for outbound professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.

Career Path

In the outbound job market, career progression usually involves moving from roles like Customer Service Executive or Sales Associate to Team Leader, Manager, and eventually, Sales Director. This progression is based on performance, experience, and leadership skills.

Related Skills

Aside from strong communication and sales abilities, outbound professionals are often expected to have skills in customer relationship management (CRM) software, data analysis, and proficiency in relevant industry knowledge like e-commerce or telecommunications.

Interview Questions

  • What is your experience with outbound sales? (basic)
  • How do you handle rejection during cold calls? (basic)
  • Can you explain a successful sales pitch you've made in the past? (medium)
  • How do you prioritize leads for follow-up calls? (medium)
  • What strategies do you use to exceed sales targets? (medium)
  • How do you handle objections from potential customers? (medium)
  • Have you used any CRM software in your previous roles? (medium)
  • How do you stay motivated during repetitive tasks like making outbound calls? (medium)
  • Describe a time when you turned a dissatisfied customer into a loyal one. (advanced)
  • How do you adapt your sales pitch based on the customer's personality type? (advanced)
  • What metrics do you track to measure the success of your outbound campaigns? (advanced)
  • Can you walk us through your approach to creating a cold calling script? (advanced)
  • How do you handle a situation where a customer asks for a discount? (advanced)
  • How do you stay updated on industry trends and competitor offerings? (advanced)
  • Describe a challenging sales situation you faced and how you overcame it. (advanced)
  • How do you ensure compliance with regulations like DNC (Do Not Call) lists? (advanced)
  • What steps do you take to build rapport with potential customers quickly? (advanced)
  • How do you handle a situation where a customer asks for a refund on a product they purchased? (advanced)
  • Can you explain a time when you had to deal with a particularly difficult customer? (advanced)
  • How do you approach upselling or cross-selling opportunities with existing customers? (advanced)
  • Describe a time when you had to handle multiple outbound campaigns simultaneously. How did you prioritize your tasks? (advanced)
  • What strategies do you use to maintain a positive attitude during challenging sales periods? (advanced)
  • How do you keep track of your daily, weekly, and monthly sales targets? (advanced)
  • Can you provide an example of a successful lead generation campaign you were a part of? (advanced)

Closing Remark

As you explore outbound job opportunities in India, remember to showcase your strong communication skills, sales acumen, and ability to handle rejection positively. Prepare well for interviews by practicing common questions and demonstrating your passion for outbound roles. With the right skills and mindset, you can excel in this dynamic and rewarding field. Good luck!

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