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0.0 - 2.0 years

1 - 2 Lacs

Kochi

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South Indian Bank Operations and Services Limited (SIBOSL). A subsidiary company of SIB. Details;-Tele caller Location:- Kalamassery, Kochi QUALIFICATION- 12TH English , Malayalam & Hindi Immediate Joiners Target oriented Role & responsibilities: Should close the sales through phone calls-Pre-Approved Personal Loans. Collection of leads Reaching to customers to explain about product, offers & sales. Quality services. Obtaining customer feedback & handling queries & complaints. Sales experience is a plus Perks and benefits PF & ESI BENEFITS SHIFT ALLOWANCE SERVICE INCREMENT EMPLOYER EMPLOYEE CONTRIBUTION

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0.0 - 3.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Process:- Loan Recovery Process Good Communication. Providing service to the customers. Freshers/Experienced both can apply. Handling Inbound And Outbound calls Salary: 11,000 To 16,000 Inhand+Incentive Shift Timing-9:30am-6:30pm Required Candidate profile"- Qualification: Min HSC Fixed Sunday week off -To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Dhanshree :- 9765799435 Perks and benefits:- Incentives and growth opportunities.

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Role & responsibilities: Salary:- 12,200 in hand plus unlimited incentives every month depends on interview Immediate Joining Freshers & experience both can apply Basic communication in Marathi, Hindi & English Job Location: Viman Nagar Pune-411014 Preferred candidate profile: Min qualification - 12th & Immediate Joiners Having basic Knowledge of Computer. Fixed day shift Perks and benefits: PF+ESIC and other benefits How to Apply: To schedule your interview Call or send your CV/Resume through WhatsApp HR Priti :- 8421382934

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0.0 - 3.0 years

1 - 4 Lacs

Pimpri-Chinchwad, Pune

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Hiring Now Sales Executive (TVS & Bajaj Process) Profile: TVS & Bajaj Sales Process Work Mode: Work from Office Eligibility: Freshers & Experienced Join Immediately Salary: 12,200 in hand + Incentives Shift: Day Shift Requirements: Qualification: 12th Pass / Any Graduate Language: Hindi only Gender: Male & Female Skills: Good Convincing Skills To schedule your interview call or send your CV through WhatsApp Contact HR Priti :- 8421382934

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Marathi /Hindi & Basic English Communication. -Providing service to the customers. -Salary :- 12,200/- -Shift: 9.30 to 6.30 -Rotational off -Freshers/Experienced both can apply. -Handling Inbound And Outbound calls Required Candidate profile Qualification: HSC And Above Job Location: Viman Nagar, Pune 411041 To schedule your interview send your CV through WhatsApp Or Call. HR Gaurav :- 7796427055

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1.0 - 4.0 years

1 - 5 Lacs

Aurangabad

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Three D Power Visualization Pvt Ltd is looking for TELECALLER to join our dynamic team and embark on a rewarding career journey Make outbound calls to customers to promote products and services, or follow up on recent purchases. Respond to customer inquiries and provide information about products and services. Resolve customer complaints and provide appropriate solutions. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. Meet and exceed sales and customer satisfaction targets. Continuously improve product and service knowledge to provide accurate information to customers. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. Follow all company policies and procedures, including those related to confidentiality and data security. Participate in training and development opportunities to improve skills and knowledge. Adhere to schedules and work efficiently under pressure to meet deadlines. Good Communication Skills Pleasant Voice Good Command On English, Marathi Hindi Language Marketing Skills Hardworking

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0.0 - 1.0 years

2 - 3 Lacs

Ahmedabad

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Shashwat Fincap is looking for Telecaller to join our dynamic team and embark on a rewarding career journey Make outbound calls to customers to promote products and services, or follow up on recent purchases. Respond to customer inquiries and provide information about products and services. Resolve customer complaints and provide appropriate solutions. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. Meet and exceed sales and customer satisfaction targets. Continuously improve product and service knowledge to provide accurate information to customers. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. Follow all company policies and procedures, including those related to confidentiality and data security. Participate in training and development opportunities to improve skills and knowledge. Adhere to schedules and work efficiently under pressure to meet deadlines.

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1.0 - 6.0 years

3 - 3 Lacs

Bengaluru

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"Hiring for Customer Support & Sales || Voice Process" Required: Min. 1 Year' Experience into Customer Support or Sales Languages Preferences: Hindi and English is must Should be an immediate joiner Location: Bangalore Work from office CTC: 26k + 40k/month Incentives 6 Days Working; 1 day rotational off Day Shifts Contact: Kamya: 9084148502

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1.0 - 6.0 years

2 - 6 Lacs

Bengaluru

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Exp- Min 1 yr exp. in customer Service ( international voice) Location : Bangalore CTC up to 5.75 LPA Notice - Immediate to 30 days 24/7 rotational shifts- night shits Contact : HR Bhagyashree-( 9216673933) Perks and benefits Shift allowances + Incentives 2 way cab

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Marathi /Hindi & Basic English Communication. Providing service to the customers. Sal :- 12k To 18k Freshers/Experienced both can apply. Handling Inbound And Outbound calls Required Candidate profile Qualification: HSC And Above Job Location: Viman Nagar,Pune, 411041 To schedule your interview send your CV through WhatsApp Or Call(number mentioned below) HR Gaurav:- 7796427055

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1.0 - 5.0 years

2 - 4 Lacs

Gurgaon/Gurugram

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BPO Hiring For International Cell Phone Voice Process 4.00 LPA - Gurugram Grad/UG with 1Year Exp. with BpO B.E./B.TECH <60% & 1 Year Exp With BpO 9AM-9PM Shift 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

3 - 6 Lacs

Pimpri-Chinchwad, Pune

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Job description Role & responsibilities : Handling Customer over calls. Handling Inbound as well as outbound calls. Providing with process resolutions as per process guidelines. Showing Empathy. Should be able to handle irradiated customer's. Preferred candidate profile Under Graduate as well as Graduate with Excellent communication skills. Great Written & verbal communication skills. Presentations Skills. Highly motivated & energetic personality. Perks and benefits Will get both way pick up & drop facility. Monthly Incentives. Allowances. Great Work Environment. Excellent working Culture. Rounds Of Interview : HR. Versant Assessment. Operations. Work Location : Pune ( Viman Nagar, Magarpatta, Kharadi, Hinjewadi, Yerwada) Perks and benefits upto 45K in Hand 2 rounds of Interview and offer Immediate Joiner Only Can Apply or 15 days notices Any Graduate with Any 1yr of Exp. Walkin @infinites HR Services Kalyani Nagar Pune 1) Australian Dayshift P&C Insurance Process 2) Australian Dayshift Motor Insurance Process 3) UK Dayshift Life & Pension ( Salary 4LPA to 5LPA) (End to End) Claims Process of any type 1)Medical summarization Process 2) Marine Insurance 3) Lability Insurance Any Other Insurance Experience Salary Range : 5:00 Lacs to 8:50 Lacs Whats app your Resume : 9623462146 / 8888850831 / Shafakat : 7391077623 / Pranaya : 7391077624 / Pritpal : 9623462176 All Rounds @ Infinites HR Services, Cerebrum IT Park ,B3 ,Cybage Tower Rd,1st Floor, Off no 15,Above Dmart, Kalyani Nagar Pune -411014 ....Landmark : Kalyani nagar Metro station. ****PLEASE DO REFER YOUR FRIENDS*** Regards Dipika

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0.0 - 5.0 years

2 - 4 Lacs

Mohali, Chandigarh, Kharar

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Urgently hiring for international BPO for Non voice process,chat & email process for Mohali location. customer handling, customer service, query solving, Customer service only, No sales involved.. call Ms.Tamana sharma 80915 21126 .. Required Candidate profile Candidate must be 12th at least, Graduates & Post graduates also required. candidate must have good communication skills with good knowledge of computer.. Fresher experniced both required 80915 21126 Perks and benefits PF & ESI

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0.0 - 2.0 years

1 - 4 Lacs

Mohali, Chandigarh, Kharar

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Mega Hiring for Fresher/ Experienced !! * Handle customer queries, complaints * Provide appropriate solutions and alternatives. 5 days working with cab services Contact- HR Abhishek @ 9639871135 . Required Candidate profile Candidate must be comfortable for WORK FROM OFFICE Excellent English Communication required UG/Grad/PG Fresher/Exp. Rotational Shifts Immediate joiners only FACE 2 FACE round of interview . Perks and benefits 5.5 days working GREAT Incentives Cab Services EPF

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Job description -Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC -6 Days working -Rotational week-off Rounds of Interviews:- -HR round -Operations round -Client round Required Candidate profile -Qualification: Min HSC -Freshers/Experienced both can apply. -To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Hr Omkar :- 9822644197 Perks and benefits Good Salary Huge Incentives

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Process:- IDFC FIRST BANK Process - outbound process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Salary:- 14,000 + Incentives Freshers and experience both can apply Good communication Marathi And Hindi Perks and benefits:- High Incentives and growth opportunities. How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Akshay :- 9822146578

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0.0 - 5.0 years

2 - 4 Lacs

Mohali/SAS Nagar, Chandigarh, Panchkula

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Hey There Call @ 9779924404 For interview We Are Hiring Customer / Tech Support, For International / Domestic BPO Call Centre Must have Good Communication Skills Chandigarh , Mohali Location Work From Office Walkin Interview CTC 15-35 K/ M Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth PG available nearby In House Cafeteria & Gym Subsidised Meals

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2.0 - 5.0 years

2 - 4 Lacs

Hyderabad

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Developer, Customer Relations or Order Management Responsibilities • Handling customer/sales requests and providing information to customers via e-mails/phone • Provide prompt, efficient, and satisfactory responses to customer inquiries on Contracts/order status and billing/invoicing corrections. • Handling customer inquiries related to returns, processing return requests, ensuring adherence to return policies, resolving customer issues, and working towards customer satisfaction. • Coordinating the processing of credits and product replacement with the Internal team and Vendors. • Liaising and pursuing with End Clients, Internal team, Carriers, and Vendors to address concerns and questions about Order fulfillment, Shipment tracking and Refunds. • Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery) • Updating ERP regarding customer details, order details, supplies, pricing etc. • Follow-up on pending items with Logistics / Supply chain team for order delivery status • Gathering information from logistics partners and informing customers regarding Coordinating with demand control team to obtain availability dates of short / unavailable items on customer’s order • Track end to end status of order and share real time updates with the customer Qualifications we seek in you! Minimum Qualifications / Skills • Any graduate • Industry Experience - Services or hi-tech industry • Process/Domain Experience: o Order Management (Entry/Amendment) o Quote to cash process and sales administration o Coordination with Logistics / Supply chain teams o Dispute Management o Pre-Sales & Post-Sales Support Other Preferences: • Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. • Project based billing collation and computation Experience of Managing and administering contracts Preferred Qualifications/ Skills • Ability to learn quickly • SAP experience is an asset Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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0.0 - 3.0 years

0 - 3 Lacs

Pune, Maharashtra, India

On-site

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Any qualification Exp in making telecalling Responsible for making outbound calls to corporate clients to fix up the appointment for sales executives Make appointment entry in excel sheet Basic computer knowledge good communication skills

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12.0 - 22.0 years

15 - 30 Lacs

Gurugram

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• To look after 700 seats outbound call centre operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system. • Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. • Develops call center systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations. • Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades. • Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. • Prepares call center performance reports by collecting, analyzing, and summarizing data and trends. Roles and Responsibilities • To look after 700 seats outbound call centre operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system. • Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. • Develops call center systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations. • Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades. • Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. • Prepares call center performance reports by collecting, analyzing, and summarizing data and trends.

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0.0 - 5.0 years

1 - 4 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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Process:- Health Insurance, Motar Insurance Sales Process Good communication required Marathi & Hindi Fixed day shift, Unlimited Incentives HSC Freshers are welcomed, Immediate Joining Age: 18 to 35 Male & Female both can apply Salary 13.5 in hand 15.5 gross + unlimited incentives Salary:- Salary 13.5 in hand 15.5 gross + unlimited incentives Job Location:- Vashi And Malad Qualification:- Min HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Pratiksha :- 9822963480

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0.0 - 5.0 years

1 - 6 Lacs

Chennai

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SUMMARY International Voice Process About the Company Our client is a global professional services company with leading capabilities in digital, cloud, and security. They offer Strategy and Consulting, Technology and Operations Services across more than 40 industries. Job Description Seeking individuals interested in International Voice Process. Must be able to work in rotational and night shift schedules. Immediate availability is required. On-site work at the Chennai office. This is a contract position for 18 months, with the potential to transition to client payroll based on outstanding performance and business requirements. Requirements Excellent English communication skills. Willingness to work in any shift. Immediate availability is preferred. Graduates from any discipline are welcome to apply. Fresh graduates are encouraged to apply. Salary CTC: 18500K per month Shift Afternoon shift (UK Shift) Notice Period Immediate joiners Qualification Any graduate/ Post Graduate Requirements Requirements: Excellent English communication skills Willingness to work in rotational and night shifts Immediate availability is preferred Any Graduate/ Post graduate Benefits Laptop and other assets will be provided by company P.F+ E.S.I + Others facility. Company will give both way cab facility.

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0.0 - 5.0 years

1 - 3 Lacs

Bangalore/Bengaluru

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Fresher and Experienced both can apply Under Graduate and Graduate can apply English Should be Good Must be ok with voice process. Ability to work quickly under pressure. Able to resolve customer 's queries. for more details call Nancy 7470918234

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1.0 - 6.0 years

1 - 2 Lacs

Kanpur Dehat, Kanpur Nagar

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Key Responsibilities: • Make outbound calls to prospective customers to introduce and promote the company's agricultural products. • Explain product features, benefits, and pricing to potential clients, addressing any questions or concerns. • Identify and generate sales opportunities through cold calling and converting it, lead follow-up. • Achieve and exceed assigned sales targets and performance metrics. • Maintain accurate records of calls, sales, and customer information in the CRM system. • Follow up with customers to ensure satisfaction and encourage repeat business. • Handle customer queries and provide appropriate solutions to close sales. Qualifications & Experience: • Bachelor's degree in Business Administration, Marketing, or a related field is preferred. • Proven experience as a Telecaller, Telemarketer, or in a similar sales/customer service role. • Well versed with MS Office and familiarity with any CRM software. • Knowledge of agricultural products and the agriculture industry is an advantage. Key Skills: • Excellent verbal communication and interpersonal skills. • Strong persuasive and negotiation abilities. • Active listening skills and the ability to understand customer needs. • Time management and organizational skills to manage multiple calls and follow-ups.

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Exploring Outbound Jobs in India

Outbound jobs in India are on the rise, with many companies actively seeking professionals who excel in communication, sales, and customer service. These roles often involve reaching out to potential customers, pitching products or services, and generating leads through outbound calls or emails.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for outbound professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.

Career Path

In the outbound job market, career progression usually involves moving from roles like Customer Service Executive or Sales Associate to Team Leader, Manager, and eventually, Sales Director. This progression is based on performance, experience, and leadership skills.

Related Skills

Aside from strong communication and sales abilities, outbound professionals are often expected to have skills in customer relationship management (CRM) software, data analysis, and proficiency in relevant industry knowledge like e-commerce or telecommunications.

Interview Questions

  • What is your experience with outbound sales? (basic)
  • How do you handle rejection during cold calls? (basic)
  • Can you explain a successful sales pitch you've made in the past? (medium)
  • How do you prioritize leads for follow-up calls? (medium)
  • What strategies do you use to exceed sales targets? (medium)
  • How do you handle objections from potential customers? (medium)
  • Have you used any CRM software in your previous roles? (medium)
  • How do you stay motivated during repetitive tasks like making outbound calls? (medium)
  • Describe a time when you turned a dissatisfied customer into a loyal one. (advanced)
  • How do you adapt your sales pitch based on the customer's personality type? (advanced)
  • What metrics do you track to measure the success of your outbound campaigns? (advanced)
  • Can you walk us through your approach to creating a cold calling script? (advanced)
  • How do you handle a situation where a customer asks for a discount? (advanced)
  • How do you stay updated on industry trends and competitor offerings? (advanced)
  • Describe a challenging sales situation you faced and how you overcame it. (advanced)
  • How do you ensure compliance with regulations like DNC (Do Not Call) lists? (advanced)
  • What steps do you take to build rapport with potential customers quickly? (advanced)
  • How do you handle a situation where a customer asks for a refund on a product they purchased? (advanced)
  • Can you explain a time when you had to deal with a particularly difficult customer? (advanced)
  • How do you approach upselling or cross-selling opportunities with existing customers? (advanced)
  • Describe a time when you had to handle multiple outbound campaigns simultaneously. How did you prioritize your tasks? (advanced)
  • What strategies do you use to maintain a positive attitude during challenging sales periods? (advanced)
  • How do you keep track of your daily, weekly, and monthly sales targets? (advanced)
  • Can you provide an example of a successful lead generation campaign you were a part of? (advanced)

Closing Remark

As you explore outbound job opportunities in India, remember to showcase your strong communication skills, sales acumen, and ability to handle rejection positively. Prepare well for interviews by practicing common questions and demonstrating your passion for outbound roles. With the right skills and mindset, you can excel in this dynamic and rewarding field. Good luck!

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