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0.0 - 3.0 years

3 - 4 Lacs

Bengaluru

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Hiring International Non-Voice Process Location: Bangalore CTC: 3.5 LPA 4.5 LPA Call & Book Your Interview Slot: swathi 8884496983 swathi.rivera@gmail.com Eligibility: Graduates only Freshers or candidates with experience in international non-voice process Excellent written communication skills Immediate joiners only Roles & Responsibilities: Assist international customers via chat and email support Resolve queries related to products, services, or transactions Ensure timely and accurate responses with a focus on customer satisfaction Maintain ticket quality, productivity , and adhere to defined SLAs Coordinate with internal teams for resolution of customer concerns Work with a global brand and kickstart your career in international customer support. Warm greetings from Rivera Manpower Services swathi 8884496983 , 9513900441 swathi.rivera@gmail.com RECRUITMENT CONSULTANT RIVERA MANPOWER SERVICE

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0.0 - 3.0 years

3 - 6 Lacs

Chennai

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Premier Housing and Properties is looking for Female Telecaller to join our dynamic team and embark on a rewarding career journeyA telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities:1.Make outbound calls to customers to promote products and services, or follow up on recent purchases.2.Respond to customer inquiries and provide information about products and services.3.Resolve customer complaints and provide appropriate solutions.4.Keep records of all customer interactions and transactions, updating customer information in a database as necessary.5.Meet and exceed sales and customer satisfaction targets.6.Continuously improve product and service knowledge to provide accurate information to customers.7.Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.8.Follow all company policies and procedures, including those related to confidentiality and data security.9.Participate in training and development opportunities to improve skills and knowledge.10.Adhere to schedules and work efficiently under pressure to meet deadlines.

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1.0 - 4.0 years

2 - 4 Lacs

Kolkata

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Walk In Interviews for Medical Billing and Insurance Claims Specialist ( Only Male Candidate needs to apply ) Time and Venue 24th July - 25thJuly , 11.00 AM - 4.00 PM Godrej Genesis Building, Smart works 7th Floor, Street Number 18, Block EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091 Contact - Srubabati Medical Billing and Insurance Claims Specialist ( Only Male Candidate needs to apply ) Join a leading AI-powered medical billing platform and take your career to the next level! If you have 6months of experience in medical billing, insurance claims, or a related field, and strong English proficiency, this role is for you. WHAT YOU WILL HANDLE: Outbound calling to insurance companies for claim verification Data categorization and labeling Call transcript analysis to identify trends WHO WE ARE LOOKING FOR: Minimum 6 months of experience in medical billing, insurance claims, particularly in AR Calling or Denial Management Strong English proficiency, both verbal and written. Familiarity with healthcare regulations and industry guidelines. ",

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5.0 - 10.0 years

50 - 60 Lacs

Bengaluru

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Lead-Sales Development Representative - FinBox {"@context":"https: / / schema.org / " , "@type":"JobPosting" , "title":"Lead-Sales Development Representative","description":" FinBox: Where Fintech Meets Fun! Welcome to FinBox, the buzzing hive of tech innovation and creativity! Since our inception in 2017, FinBox has built some of the most advanced technologies in the financial services space that help lenders like Banks, NBFCs and large enterprises build and launch credit products within a matter of days, not months or years. FinBox is a Series A funded company which is expanding globally with offices in India, Vietnam, Indonesia and Philippines. Our vision is to build the best-in-class infrastructure for lending products and help Banks & Financial Services companies across the world scale and launch credit programs that set a new standard in the era of digital finance. So far, we ve helped our customers disburse Billions of Dollars in credit across unsecured and secured credit including personal loans, working capital loans, business loans, mortgage and education loans. FinBox solutions are already being used by over 100+ companies to deliver credit to over 5 million customers every month. Why Should You be a FinBoxer: Innovative Environment: At FinBox, we foster a culture of creativity and experimentation, encouraging our team to push the boundaries of whats possible in fintech. Impactful Work: Your contributions will directly impact the lives of millions, helping to provide fair and accessible credit to individuals and businesses alike. Growth Opportunities: We are a Series A funded startup and have ample opportunities for growth, professional development and career advancement. Collaborative Culture: Join a diverse and inclusive team of experts who are passionate about making a difference and supporting one another. Who s a Great FinBoxer: At FinBox, we re on the lookout for exceptional folks who are all about innovation and impact. If you re excited to shake things up in the banking & financial services world, keep reading! Creative Thinkers: If your brain is always bubbling with out-of-the-box ideas and wild solutions, you re our kind of person. We love disruptors who challenge the norm and bring fresh perspectives to the table. Customer Heroes: Our customers are our champions, and we need heroes who can understand their needs, deliver magical experiences, and go above and beyond to keep them happy. Team Players: We believe in the power of we. If you thrive in a collaborative environment, value different viewpoints, and enjoy being part of a spirited, supportive team, you ll fit right in. Role Overview: As the SDR Lead at FinBox, you will be responsible for leading and mentoring a team of Sales Development Representatives. You will play a crucial role in developing and executing strategies to generate leads, build relationships, and drive the growth of our business. Your leadership will help expand our client base and set the stage for successful sales engagements. Key Responsibilities: Team Leadership and Development: Lead, mentor, and develop a team of SDRs to achieve individual and team targets. Conduct regular training sessions to enhance the skills and effectiveness of the team. Provide continuous feedback and performance evaluations to SDRs. Lead Generation Strategy: Develop and implement comprehensive lead generation strategies to drive new business opportunities. Oversee the execution of outbound prospecting activities, including calls, emails, and social media interactions. Ensure the team maintains a high volume of daily outreach to meet and exceed lead generation targets. Pipeline Management: Monitor and manage the sales pipeline to ensure a steady flow of qualified leads to the sales team. Collaborate with marketing to align lead generation efforts with overall business goals and campaigns. Performance Analysis and Reporting: Track and analyze key performance metrics to assess the effectiveness of lead generation strategies. Generate regular reports on SDR activities, lead quality, and conversion rates. Identify trends and insights to inform strategic decisions and improve team performance. Cross-functional Collaboration: Work closely with the sales, marketing, and product teams to ensure a seamless handoff of qualified leads. Provide feedback to marketing and product teams on the effectiveness of outreach strategies and campaigns. Continuous Improvement: Stay informed about industry trends, competitor activities, and FinBox s product developments. Continuously refine and improve outreach and lead generation techniques. What We re Looking For: Education: Bachelors degree or higher. Experience: 5+ years of experience with atleast 2 years in a team lead role in sales development, lead generation, or a related role, preferably in the fintech or financial services industry. Skills: Excellent verbal and written communication skills. Strong leadership and team management skills. Proven track record of achieving sales targets and managing a successful SDR team. Analytical and data-driven mindset. Ability to work independently and as part of a team. Proficiency in CRM software, LinkedIn Sales Navigator and Microsoft Office Suite. Comfortable with technology and quick to learn new tools and systems. ","

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1.0 - 3.0 years

4 - 8 Lacs

Kochi, Kakinada

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Job Title : Sales Outreach Expert US Market Location : Kakkanad, Kochi (Work From Office) Shift : 5 PM 2 AM IST Role Summary:- We are looking for a motivated professional with 1 3 years of experience in outbound cold calling, specifically to US-based leads. The primary responsibility is to initiate meaningful conversations with potential leads, understand their needs, and introduce our IT services effectively. Key Responsibilities:- -> Make outbound cold calls to businesses in the US market -> Engage decision-makers and introduce company offerings -> Maintain call records and follow-up schedules -> Support lead generation and qualification as needed -> Coordinate with internal teams for next steps Requirements:- -> 1 3 years of experience in outbound cold calling (preferably US market) -> Strong communication skills in English (verbal & written) -> Prior experience in the IT services domain is a plus -> Comfortable working in a night shift (US time zone) What We Offer:- -> Opportunity to be part of a fast-growing technology company with international exposure. -> Hands-on involvement in real business development strategy. -> Competitive compensation and lead-based incentives.

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4.0 - 9.0 years

16 - 18 Lacs

Bengaluru

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Who are we Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards. Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. Our Business Development team is working with large enterprises spread across the North Americas (70%), EMEA (20%), and APAC (10%) regions. We are looking for a stellar Business Development Representative to join our fast-growing Digital Adoption team. What will you get to do Identify qualified prospects and navigate company structures to identify decision-makers. Use a combination of outreach mechanisms to nurture leads (Call, Email, Marketing automation tools like outreach, Linkedin Inmails, etc.) Tie up leads that will turn into the business through persistence. Learn, leverage and help evolve our demand generation process Generate appointments by means of proactive outbound prospecting Work directly with sales and marketing to discover opportunities from leads Demonstrate and teach strong selling and influencing skills What you should have 2-4 years of prior Business Development experience in (US or EMEA region catering to international clients within a Software/ High Tech company is a plus) Fearless attitude willing to take intelligent risks Hard-working and willing to achieve a high volume of outbound calling activity every day while maintaining a positive and energetic persona. Problem Solver Ability to work in a team environment Articulate with strong business acumen Assertive and persuasive. Perks & Benefits (India) Best-in-class medical insurance coverage Free lunch & dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer & global mobility programs Scope to represent Whatfix at global events We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers Please Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovation ultimately helping us achieve our goals more effectively. At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month. In any situation that requires additional flexibility, we re open to considering exceptions on a case-by-case basis to ensure you re supported in managing both work and life seamlessly.

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3.0 - 11.0 years

15 - 17 Lacs

Bengaluru

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We are looking to hire an ICQA Program Manager to be lead Inventory Control and Quality Assurance (ICQA) charter for SSD (Sub same-day delivery) in the GSF (Global Specialty Fulfillment) which is an External Fulfilment Platform (i.e. dropship/FaAST WMS). Our fulfillment centers sit at the heart of Amazon s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today. These fulfillment centers are fast-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession. Own the implementation of network compliance for ICQA including reporting, investigations and corrective actions to ensure a fully compliant work environment Own ICQA count, productivity, and audit execution goals records cleaned, direct count, ICQA unproductive time, cycle count accuracy, SBC UPH, CC UPH, Amnesty find rate) in accordance with network count strategies, ensuring compliance and consistency with Sarbanes-Oxley (SOX) controllership Review the as is state and improvise by drafting a holistic ICQA charter for SSD network and ensure pristine execution (driving the charter to the T ). Create/initiate and lead governance mechanisms to ensure high bar performance on compliance and there-by Quality related input/output markers. Initiate and Deliver PXT required programs; including SQPR feedback for the network. Site visits and reviewing processes (and henceforth calibrating adherence to the SOPs). Pristine Execution of IRDR (Inventory Records Defect Rate). Creating input/output markers for SSD to have more viz. on the overall inventory health. Deep dive, identify and create actions for inbound and outbound defect injection opportunities to the operations management team and measure quality, inventory integrity, and accuracy to meet FC level quality goals (IRDR, Dwelling Inventory, Gross Adjustments, Net Damages) Support and implement actions for directed Regional, and Network-wide quality strategies Review and analyze customer complaints and process defect data, followed by development of corresponding action plans to reduce future incidents related to inventory Quality. Drive process improvements and develop the ICQA team s ability to keep pace with our rapid growth, while motivating others and reducing employee turnover Appraise the performance of team members; developing, rewarding and coaching employees (by providing relevant trainings on business-critical markers) Adhere to the roles and responsibilities as per the Quality RASCI Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviors/processes that could impact on inventory integrity Gain expertise in key fulfillment center process paths, as well as exception handling; we need you to ensure that process discipline is adhered to across all shifts and departments Bachelor s Degree from an accredited university or equivalent experience in operations management Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Strong communication in English, verbally and written. A resilient, focused problem solver and self-starter, with the ability to multi-task and prioritize in a complex, occasionally ambiguous environment Fluent user of the entire MS Office suite, especially Excel. Intermediate level SQL, VBA. Strong commitment to employee development, as well as an exceptional level of dedication, motivation and intelligence Proven ability to influence, with varying levels of seniority, within an organization Strong analytical abilities, including proficient mathematical and data analysis skills Track records of implementing process improvements in a data-driven and complex environment Able to swiftly pick up new software systems, data analysis tools, and program management tools. Knowledge of and experience with Lean and Six Sigma methodologies and techniques Previous supervisory experience in a distribution or manufacturing environment, and with quality assurance processes Strong commitment to employee development, as well as an exceptional level of dedication, motivation to team management Knowledge of supply chain management principles and familiarity with SOX compliance and inventory control systems Advanced proficiency in data analysis tools and software

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8.0 - 13.0 years

20 - 25 Lacs

Hyderabad

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Solution Consultant - SCM Location: Hyderabad, India Employment Type: Full-Time; Salaried Travel Percentage: 0% - 10% Compensation: Base Salary, Bonus, Benefits Job Description About Us: The Role The Solution Consultant is responsible for developing and implementing the global design for the Inventory Management mobile solution. The Solution Consultant SCM must lead all activities required for the full implementation life cycle of the mobile solution and work in accordance with the Project Methodology standards of Innovapptive. If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications: How You Will Make an Impact: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Perform the role of Solution Consultant in the SCM (Supply Chain Management), Inventory and Warehouse Management space, deliver Innovapptive Mobile solutions to our customers, and assist them in understanding and helping provide functional and technical solutions with our products including integration with the back end SAP. Perform the role of functional consultant throughout the end to end project cycle to successfully deliver the project. Understand business benefits and RoI (Return on Investment) in deploying our Products and clearly articulate these. Provide best practice solutions, evaluate and document effective solution alternatives to the business problems, if the current product feature does not meet the customer requirements Perform business process and system configuration changes to customers. Understands the customer Inventory & Warehouse Management processes, integration touch points, and maps them to our mobile solution. (Materials Management, Procurement, Accounts Payable, Inventory and Warehouse Management, Logistics Execution). Ability to work in a fast-paced environment and manage multiple projects. Lead all activities required for a full implementation lifecycle of our mobile solutions. Work with the Development and Implementation Team to build technical designs and configure applications. What You Bring to the Team: 8+ years of total experience 3+ years of relevant experience in Supply Chain Management Strong hands on SAP consulting experience Hands on solutioning experience experience in workshops & Business consulting Proven consulting skillswith a strong record in managing customerinteractions and resolvingescalations efficiently Proven experience in leading the teams,with a strong focus on guiding, mentoring and motivating team members to achieve their full potential Excellent Communication skills Team handling experience Client interaction and documentation skills Support application needs & deliver solutions for the following modules of Materials Management, Procurement, Accounts Payable, Inventory and Warehouse Management, Logistics Execution, Plant Maintenance and Quality Management Detailed knowledge and experience of business process areas in Supply Chain and Logistics Processes, Standard IM/WM functionality Stock Transport Orders, Goods Movements, Goods Issues, Cycle Counting, Outbound & Inbound Delivery Document management, Pick/Pack & Ship, RF Processing and Barcoding, and batch management using Handling Unit functionality, Quality Notifications and PM Work Order processing. Experience configuring the basic system for various modules of material management, custom solutions involving complex process design, interfaces, reporting, code evaluation to cross-process integration, collaborative and seamless solutions for multiple processes in supply chain. Self-motivated and capable of working with minimal supervision. Excellent problem-solving skills and team player. Leading teams and coordinating project activities is a huge plus. Learning new technical skills easily Good verbal and written communication skills. null Experience in SAP MM. What We Offer: A positive, open, and highly innovative environment and team Entrepreneurial spirit with unlimited opportunity to grow Opportunity to work with leading global brands on exciting and impactful projects Competitive Base Pay Best of plan on Vacation & Paid Time Off. Provision of Medical Insurance for family - self, dependent, spouse, dependent children, parents/parent-in-laws Paid Maternity and Paternity leave Bi-annual reviews to ensure transparency and promote high performance culture OKR Driven Performance Development Environment Learning & Development - access to wide range of e-Learning courses (technical, Product, Process, etc.,) A host of Interest Groups/Clubs for Book Reading, Toastmasters, Sports - Cricket, Volleyball, Throw-ball, Badminton, TT, Music

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8.0 - 13.0 years

8 - 9 Lacs

Noida

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Work Ex. - 8 Years - Inside Sales/ SD- Sales Development / Sales/ Business Development/ Lead Generation EMEA Market experience is an added advantage. JOB DESCRIPTION Reps would prospect over the phone, over the web & by email. Cold calling would integral part of the job, Reps would be expected to make at least 60 cold calls each day in the given territory to prospect & generate leads for Linux & OVM support. They would be making calls into VP, CXO level executives This includes weekly & quarterly forecasting to Regional Manager. Learn and maintain in-depth knowledge of Oracle Linux & OVM offerings, competitive products and technologies and industry trends. Create demand for revenue opportunities with focus on driving business to close. Develop new accounts in specific industry verticals - identify prospective customers needs and develop innovative solutions to satisfy their requirements. Penetrate these accounts at the highest possible C level executive. Work with and develop relationship for team selling with other internal sales/marketing people. Generate leads through product and area specific campaigns High level of energy, drive, enthusiasm, initiative, and commitment; including the ability to work in a high pressure, fast moving, and challenging environment. Self-motivated to expand personal professional knowledge of product and selling skills. The primary focus of a Business Development Consultant is to generate demand for Oracle solutions and services through a mix of inbound calls and outbound prospecting within an assigned territory or vertical. As a Telesales Business Development Representative you will act as the first contact for many prospects in Oracle business with inbound telemarketing calls. Qualifies Oracle prospects and produce quality leads for the Oracle Sales Force. Performs database and record keeping activities. Ability to demonstrate time management, telesales skills and knowledge of Oracle products and services (training provided). Goal oriented individual with superior communication skills. Ability to complete individual goals as well as work in a team environment. Demonstrated ability to communicate using technical concepts. Working knowledge of Oracle products preferred. Desire for a long-term career in sales preferred. Two years relevant business experience preferred. Career Level - IC2 Career Level - IC2 As a Telesales Business Development Representative you will act as the first contact for many prospects in Oracle business with outbound telemarketing calls. Qualifies Oracle prospects and produce quality leads for the Oracle Sales Force. Performs database and record keeping activities.

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3.0 - 5.0 years

1 - 5 Lacs

Hyderabad

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Neoretina is looking for Front Desk Associate / Telecaller to join our dynamic team and embark on a rewarding career journeyA telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities:1.Make outbound calls to customers to promote products and services, or follow up on recent purchases.2.Respond to customer inquiries and provide information about products and services.3.Resolve customer complaints and provide appropriate solutions.4.Keep records of all customer interactions and transactions, updating customer information in a database as necessary.5.Meet and exceed sales and customer satisfaction targets.6.Continuously improve product and service knowledge to provide accurate information to customers.7.Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.8.Follow all company policies and procedures, including those related to confidentiality and data security.9.Participate in training and development opportunities to improve skills and knowledge.10.Adhere to schedules and work efficiently under pressure to meet deadlines.

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4.0 - 5.0 years

1 - 4 Lacs

Ahmedabad

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Team Lead Call Centre & CRM AVI Renewable Energy Pvt Ltd (AVI Appliances) Team Lead Call Centre & CRM Role: Team Leader Outbound and Inbound Customer Service Location: Ahmedabad (Initially Saraspur and in 6 9 months Ashram Road) Experience: Total experience at least 4 to 5 years with proven experience as a team leader of at least 1 to 2 years in a customer service environment, preferably in a call center. Remuneration: Competitive salary package based on experience and qualifications. Responsibilities: Customer Service: Establish, implement and oversee inbound and outbound customer service operations. Handle escalated customer inquiries and complaints promptly and effectively. Ensure that customer service representatives adhere to company policies and procedures. Monitor and analyze customer satisfaction metrics. Identify areas for improvement and implement changes to enhance customer experience. Team Management: Recruit, hire, train, and develop customer service representatives. Provide ongoing coaching, mentoring, and performance feedback. Motivate and inspire the team to achieve high performance standards. Manage team schedules and ensure adequate staffing levels. Prepare and submit regular reports on team performance, and customer satisfaction. Analyze data to identify trends and make informed recommendations. Required Candidate Profile: Strong leadership, communication, and interpersonal skills. Ability to manage multiple tasks and prioritize effectively. Proficiency in using customer relationship management (CRM) software and other relevant tools. Excellent problem-solving, decision-making skills and strong understanding of KPIs of a call center. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

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1.0 - 6.0 years

2 - 3 Lacs

Ahmedabad

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Telecallers Inbound/ Outbound (Marathi/Haryanvi) AVI Renewable Energy Pvt Ltd (AVI Appliances) Telecallers Inbound/ Outbound (Marathi/Haryanvi) Role: Telecalling Executive Location: Ahmedabad (Initially Saraspur and in 6 9 months Ashram Road) Education: Diploma / Graduate in any discipline Experience: 0 1 years of experience with a linguistic flair Remuneration: Best in the industry with good increments post one year completion and good performance thereon. Responsibilities: Calling Customers to explain about the product terms and conditions. Follow up with Customers to confirm if the guidelines (as per process) are being followed. Updating call logs in Google Sheets. Required Candidate Profile: Effective Linguistic skills Hindi (must), Marathi / Punjabi / Haryanvi (either of them a must), and English (preferred) Disciplined and Courteous Listening and Comprehending skills Willing to make a career in Call center and then subsequently in Back-office Job Location: Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

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2.0 - 7.0 years

2 - 3 Lacs

Aurangabad

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Store Incharge AVI Renewable Energy Pvt Ltd (AVI Appliances) Role: Store Incharge Location: Aurangabad Education: Any graduate, preferably in Mechanical Engineering Experience: Minimum of 2 years of material handling experience, preferably in the renewable energy, EPC or related industry Remuneration: Competitive salary package based on experience and qualifications Responsibilities: Oversee logistics operations to ensure efficient receipt, storage, and dispatch of goods. Manage inventory levels and perform regular stock audits to ensure optimal stock availability. Coordinate commercial and billing processes, ensuring timely and accurate invoicing and payments. Handle spare part sourcing and manage local purchases for warehouse supplies and materials. Implement warehouse procedures to ensure efficient stock management, minimizing discrepancies and delays. Supervise warehouse staff and ensure adherence to safety and operational protocols. Monitor and track inbound and outbound shipments, ensuring timely delivery and quality assurance. Collaborate with the procurement and finance departments to streamline inventory and sourcing processes. Required Candidate Profile: MS Office literacy is mandatory Willing to develop a career in Inventory Management Team managing experience will be preferable Linguistic prowess in English, Hindi, and local dialect. Knowing Haryanvi or Marathi will be an added advantage Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

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2.0 - 5.0 years

8 - 12 Lacs

Bengaluru

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Were Celonis, the global leader in Process Mining technology and one of the worlds fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. The Team: The Commercial Contracts Team is a valuable part of Celoniss Legal & Trust team. Our primary responsibility is to support the companys global Go-to-Market (GTM) organization, and we also provide additional legal support as needed. The Role: The main focus of the role is to perform specialized duties related to the preparation, review and processing of contracts, provide end-to-end contract lifecycle support and to serve as a liaison between Celonis internal stakeholders, including Sales, Operations, Finance and Legal & Compliance departments. A successful candidate will be expected to provide pragmatic, creative, collaborative and solution-oriented legal support throughout the company. As a self-starting, experienced communicator and problem-solver, the Commercial Contracts Specialist must be able to prioritize effectively and drive issues to resolution within a team environment focused on growth, execution and process improvement. The work you ll do: Leveraging playbooks and contract review tools to draft, review, analyze and negotiate a wide variety of commercial contracts, including but not limited to non-disclosure agreements, cloud and on-premise subscriptions, and professional services agreements, covering both inbound and outbound requirements as needed. Support global vendor onboarding processes, Requests for Proposals (RFPs), and completion of customer questionnaires. Contribute to terms & conditions webpage maintenance, template maintenance, and knowledge management initiatives within the legal department. Support Contract Lifecycle Management (CLM) activities, including reviewing customer notices and obtaining relevant internal approvals. Analyze, track and report on Legal team statistics using business analytics tools. Seamlessly and proactively collaborate cross-functionally with the company s global Sales, Operations and Finance groups to understand and ensure consistency of Legal processes with the company s internal contract workflow. Contribute to ongoing process improvement, reduction of friction and problem solving within areas of Legal and Compliance. Consistently anticipate, communicate, provide timely evaluation and guidance of, and propose mitigation strategies for, potential risks in contracting processes and other Legal areas as required. Handle confidential and highly-sensitive information with professionalism and unquestionable integrity. Conduct various additional Legal and ad hoc projects as required. Knowledge and Skill Requirements: Impeccable attention to detail, well-organized and adept in a fast-paced, high-volume environment. High energy, strong project management skills and a positive attitude are critical. Ability to communicate and implement Legal strategies and overall company policy. Excellent verbal and written communication skills. Confidence in working and troubleshooting independently. High level of emotional intelligence, cultural awareness/sensitivity and uncompromising ethical standards. Ability to effectively prioritize, escalate appropriately and multi-task. Strong skill set working with office applications, including the Microsoft Office Suite, Salesforce, Adobe, Docusign and GoogleDocs. Experience with contracts management software and electronic signature systems. Ability to effectively interact with all levels and departments is imperative. Education/Experience: 2-5 years review, negotiation or analysis of commercial contracts, with desired emphasis on SaaS. In-house technology company experience strongly preferred. Developed business acumen, with ability to understand the company s mission and anticipate the nature and magnitude of issues that could arise in various settings. Business fluency in English required. What Celonis Can Offer You: Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more . Interns and working students explore your benefits here . Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video . Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that The Best Team Wins . We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - thats when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process . Please be aware of common job offer scams, impersonators and frauds. Learn more here .

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4.0 - 8.0 years

11 - 14 Lacs

Bengaluru

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Were Celonis, the global leader in Process Mining technology and one of the worlds fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. The Team: The Commercial Contracts Team is a valuable part of Celoniss Legal & Trust team. Our primary responsibility is to support the companys global Go-to-Market (GTM) organization, and we also provide additional legal support as needed. The Role: The main focus of the role is to perform specialized duties related to the preparation, review and processing of contracts, provide end-to-end contract lifecycle support and to serve as a liaison between Celonis internal stakeholders, including Sales, Operations, Finance and Legal & Compliance departments. A successful candidate will be expected to provide pragmatic, creative, collaborative and solution-oriented legal support throughout the company. As a self-starting, experienced communicator and problem-solver, the Commercial Contracts Manager must be able to prioritize effectively and drive issues to resolution within a team environment focused on growth, execution and process improvement. The work you ll do: Leveraging playbooks and contract review tools to draft, review, analyze and negotiate a wide variety of commercial contracts, including but not limited to non-disclosure agreements, cloud and on-premise subscriptions, and professional services agreements, covering both inbound and outbound requirements as needed. Support global vendor onboarding processes, Requests for Proposals (RFPs), and completion of customer questionnaires. Assist in managing the companys trademark portfolio, including conducting searches, overseeing registrations, managing renewals, and handling oppositions. Contribute to website maintenance, template maintenance, and knowledge management initiatives within the legal department. Support Contract Lifecycle Management (CLM) activities, including reviewing customer notices and obtaining relevant internal approvals. Analyze, track and report on Legal team statistics using business analytics tools. Seamlessly and proactively collaborate cross-functionally with the company s global Sales, Operations and Finance groups to understand and ensure consistency of Legal processes with the company s internal contract workflow. Contribute to ongoing process improvement, reduction of friction and problem solving within areas of Legal and Compliance. Consistently anticipate, communicate, provide timely evaluation and guidance of, and propose mitigation strategies for, potential risks in contracting processes and other Legal areas as required. Handle confidential and highly-sensitive information with professionalism and unquestionable integrity. Conduct various additional Legal and ad hoc projects as required. Knowledge and Skill Requirements: Impeccable attention to detail, well-organized and adept in a fast-paced, high-volume environment. High energy, strong project management skills and a positive attitude are critical. Ability to communicate and implement Legal strategies and overall company policy. Excellent verbal and written communication skills. Confidence in working and troubleshooting independently. High level of emotional intelligence, cultural awareness/sensitivity and uncompromising ethical standards. Ability to effectively prioritize, escalate appropriately and multi-task. Strong skill set working with office applications, including the Microsoft Office Suite, Salesforce, Adobe, Docusign and GoogleDocs. Experience with contracts management software and electronic signature systems. Ability to effectively interact with all levels and departments is imperative. Education/Experience: 4-8 years review, negotiation or analysis of commercial contracts, with desired emphasis on SaaS. In-house technology company experience strongly preferred. Developed business acumen, with ability to understand the company s mission and anticipate the nature and magnitude of issues that could arise in various settings. Business fluency in English required. What Celonis Can Offer You: Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more . Interns and working students explore your benefits here . Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video . Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that The Best Team Wins . We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - thats when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process . Please be aware of common job offer scams, impersonators and frauds. Learn more here .

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Process:- SBI General Insurance sales Education qualification:- Min HSC Experience English communication plus 6months on proper sales experience Salary:- 16k IN-HAND for sales experience candidates Week off:- Sunday fix off Shift:- 9.30 to 6.30 Job location:- Ghansoli Rounds of interview:- HR, Ops Interested candidates can apply now ! send your CV through WhatsApp (number mentioned below) HR Namrata:- 8624868754

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0.0 - 3.0 years

0 Lacs

Noida

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Job_Description":" Join Tsaaro as a Sales Development Representative (SDR) Connect with Purpose. Drive Trusted Conversations. Accelerate Growth. Are you a motivated sales professional passionate about technology, lead generation, and client engagement? Looking to step into a fast-growing industry where your outreach contributes to building safer digital ecosystems? At Tsaaro, we go beyond compliance we shape how data privacy and security are understood and adopted across industries. As part of our expanding team, were looking for a Sales Development Representative (SDR) who thrives in a high-impact environment and understands the importance of trust, education, and persistence in driving business growth. About Tsaaro At Tsaaro, privacy and security arent just support functions theyre our core mission. We are a specialized data privacy and cybersecurity consulting firm that helps organizations build robust compliance frameworks while communicating their privacy posture effectively to clients, partners, and regulators. Our sales team plays a vital role in connecting organizations with expert solutions that not only manage risk but also position them as trustworthy digital leaders. Your Role: Sales Development Representative As an SDR, you will be the first point of contact between Tsaaro and potential clients. Your goal will be to generate qualified leads, build relationships, and create opportunities that support our business development and revenue growth. Key Responsibilities Conduct outbound prospecting via calls, emails, LinkedIn, and other channels to generate new business leads. Qualify inbound leads and schedule discovery calls for the Business Development or Sales team. Research accounts, identify key stakeholders, and craft tailored messaging to build rapport and spark interest. Maintain and update the CRM with accurate lead and pipeline data. Collaborate closely with marketing to align on campaigns, messaging, and content that support lead generation. Support pre-sales activities including sharing relevant materials, setting up meetings, and gathering client requirements. Continuously follow up with prospects and nurture cold leads through regular engagement and relationship building. Stay up to date with Tsaaros service offerings, industry trends, and privacy regulations to have meaningful conversations with potential clients. Requirements Bachelors degree in Business, Marketing, Communications, or a related field. 1\u20132 years of experience in a B2B sales or lead generation role (internships or freshers with strong communication may also be considered). Excellent verbal and written communication skills. Strong interpersonal skills with the ability to build trust quickly. Comfortable using CRM tools and sales engagement platforms. Proactive attitude, growth mindset, and a passion for learning new technologies. Preferred Skills: Exposure to SaaS, cybersecurity, or data privacy domains is a plus. Familiarity with tools like HubSpot, Salesforce, or LinkedIn Sales Navigator. Experience in using automation tools for outreach and lead nurturing. Understanding of the consultative sales approach and value-based selling. Benefits Be part of one of Indias fastest-growing privacy & cybersecurity consulting firms. Gain deep domain knowledge in privacy laws (like GDPR, PDPB) and cybersecurity frameworks while working in a high-impact sales role. Opportunity to grow into Account Executive or Business Development roles based on performance. Work closely with experienced consultants, legal experts, and marketing strategists to craft impactful client solutions. Collaborative and transparent work culture with strong focus on ownership and continuous learning. Access to sales enablement training, privacy certifications, and performance-based growth opportunities. From the Tsaaro Team: \u201cAt Tsaaro, your sales conversations dont just fill the pipeline they open doors for businesses to transform how they think about privacy. As an SDR, youll be the voice of that transformation.\u201d ","

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2.0 - 7.0 years

4 - 9 Lacs

Hyderabad

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A B2B customer support role for Uber for Business involves assisting clients with the Uber platform to provide company-sponsored transportation and meal delivery services. This role ensures that businesses can offer their employees seamless access to rides and meals, whether for ongoing programs or one-time perks. The support representative helps clients navigate the platform, troubleshoot issues, and maximize the benefits of Uber for Business. By providing responsive and knowledgeable assistance, this role contributes to employee wellness by offering flexible, convenient options for transportation and meals, enhancing overall satisfaction and productivity in the workplace. You are required to have both logical and creative thinking. Our candidate not only has a logical thought process but is also a creative thinker who has a love for continuous improvement initiatives and can think both strategically and tactically. What the Candidate Will Do Empathy in Customer Support: Demonstrate understanding and care while addressing customer concerns ensuring complete ownership of the client to fix the user issue High-Quality Service: Provide exceptional support and ensure customer satisfaction, resolving complex inbound or outbound issues sometimes without well-documented SOPs, including outbound phone support when necessary. Root Cause Analysis: Conduct analysis to identify underlying issues and present findings when requested by stakeholders by following up with teams like bugs/outages teams, jira teams and risk teams Insight Generation: Produce actionable insights such as inefficient SOPs, content updates & patterns of fraud from support activities and highlight to Team Leaders Multichannel Support: Utilize multiple support platforms such as Salesforce, Slack, Jira, and Bliss simultaneously. Handle phone/live chat and email ticket-based cases, resolving escalations effectively Stakeholder Collaboration: Work closely with Finance, Collections, and Risk teams to resolve urgent onboarding and payment issues across various Uber for Business products Support Escalations: Handle escalations from SORT, ECR and Sales for U4B customer s unresolved issues and support these teams with brief RCAs on actions taken and cause of the issue Basic Qualifications Communication Skills: Clear and crisp communication, both written and verbal Working Experience: 2+ years in customer service role, with at least 1+ year in B2B customer service role Experience in handling customer service enquiries via phone support primarily in the B2B industry (tech, retail, hospitality, or similar industry). Proficiency in supporting client through Email, Phone, and Chat modalities Demonstrated ability to work effectively in high-pressure situations during client interactions to resolve their concerns and de-escalate issues Internal Stakeholder Collaborations: Ability to take ownership and collaborate closely with Sales, Account Managers, Finance, and B2B collections teams to provide full resolution to clients needs. Case Management: Work with cross-functional teams to do root-cause analysis, handle escalations, and generate business insights to improve the process Availability: Open to working in a 24x7 support environment. Willingness to work in shifts (rotating day/night shifts and rotating weekends off). Total working hours are 40 hours a week, 5 days, with 8-hour shifts each day. Technical Proficiency: Proficient in using Google Suite tools Preferred Qualifications Experience in multi-channel support systems (Salesforce, Slack, Jira, Bliss) Experience with detecting and mitigating fraud and risk Ubers mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let s move it forward, together. Offices continue to be central to collaboration and Ubers cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. *Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.

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7.0 - 12.0 years

32 - 37 Lacs

Noida

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The Opportunity Adobe Digital Advertising, Learning & Publishing business (DALP) is currently seeking experienced Enterprise sales specialists to join our North America sales team. Your main responsibility will be to drive quarterly and annual bookings for the Adobe Experience Manager Guides platform. Adobe Experience Manager Guides is a top-of-the-line content management solution (CCMS) that assists organizations in managing their post-sales support content. Our Enterprise sales roles involve directly engaging with potential customers and positioning one of our solutions stacks. Our most successful sales executives take a consultative approach and establish themselves as trusted advisors for our potential clients. The ideal candidate should have prior sales experience, excellent customer presentation skills, and negotiation skills. You must also possess the confidence to discuss our solutions and technology with business users and IT professionals at all levels. What you ll Do, Find and close deals with new and existing leads and opportunities for the Adobe Experience Manager guides platform. Develop and implement account plans to generate sales leads and achieve revenue targets through new business acquisitions. Generate sales pipeline through outbound prospecting activities via telephone, video, and email Build relationships with mid-level and executive-level members of the product documentation, digital transformation, and IT teams, and schedule meetings with content strategists and end-users. Collaborate with the Adobe DX field teams to promote AEM guides to both new and existing clients. Establish relationships with key customer stakeholders and create sales opportunities. Create convincing and professional sales presentations. Use data, site audits, case studies, and benchmark reports to guide and support customers in their decision-making process. Negotiate business terms with senior management, C-level executives, and business owners. Work closely with internal stakeholders across a matrixed organization (such as Solutions Consultants, Customer Success, Support, Partnerships, SIs, and Services). Provide and report pipeline, forecast, activities, customer needs, and other business opportunities. What you need to succeed Demonstrated success in selling complex enterprise solutions and maintaining strong business relationships. Over 7 years of experience in selling SAAS or content management solutions to clients in North America or EMEA. Skilled in using quantitative and qualitative analysis to evaluate customer relationships and make recommendations for each account. Previous experience in generating new leads through cold calling and networking. Strong phone skills, active listening, excellent communication and writing skills, and positive energy. Skilled in sales prospecting tactics and technologies. Proven ability to achieve sales targets of at least $1 million, and excellent organizational, presentation, and communication skills. Experienced in building strong customer relationships in a rapidly changing environment, ability to quickly understand and clearly communicate value propositions, and collaboration with cross-functional teams to bring in the right resources at the right stage of the sales process. Proficient networker able to establish and leverage relationships with senior industry leaders and key influencers. Strong interpersonal skills and the ability to persuade and influence people. Skilled in sales prospecting tactics and technologies. Motivated by both individual and team accomplishments. Highly organized with the ability to thrive in a fast-paced environment. . Adobe aims to make Adobe.com accessible to any and all users.

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0.0 - 2.0 years

2 - 4 Lacs

Visakhapatnam

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Role: Process Associate Location: Visakhapatnam(Work from Office) Requirement: Good interpersonal skills and must be able to type 35 words per minute The ability to operate under pressure and deliver results. Enter and update customer information in the database. Fluency in speaking and handling both inbound and outbound calls in English. Should be able to work from office (WFO) on rotational shifts and week offs. Male resource proffered by travelling by self.

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1.0 - 3.0 years

3 - 5 Lacs

Noida

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Reps would prospect over the phone, over the web & by email. Cold calling would integral part of the job, Reps would be expected to make cold calls each day in the given territory to prospect & generate leads for Linux support & VBox. They would be making calls into VP, CXO level executives This includes weekly & quarterly forecasting to Regional Manager. Learn and maintain in-depth knowledge of Oracle Linux & OVM offerings, competitive products and technologies and industry trends. Create demand for revenue opportunities with focus on driving business to close. Develop new accounts in specific industry verticals - identify prospective customers needs and develop innovative solutions to satisfy their requirements. Penetrate these accounts at the highest possible C level executive. Work with and develop relationship for team selling with other internal sales/marketing people. Generate leads through product and area specific campaigns High level of energy, drive, enthusiasm, initiative, and commitment; including the ability to work in a high pressure, fast moving, and challenging environment. Self-motivated to expand personal professional knowledge of product and selling skills. Career Level - IC2 As a Telesales Business Development Representative you will act as the first contact for many prospects in Oracle business with outbound telemarketing calls. Qualifies Oracle prospects and produce quality leads for the Oracle Sales Force. Performs database and record keeping activities.

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1.0 - 6.0 years

3 - 8 Lacs

Bengaluru

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tabindex="0"> JOB DESCRIPTION Job Attributes + Job ID 25614072 Req ID IND00088 Job Type Full Time Job Location Bengaluru, Karnataka IN Job Summary: Quality Analyst - Healthcare Voice Processes We are looking for a detail-oriented Quality Analyst (QA) with at least 1 year of QA experience in voice processes, preferably in the US healthcare domain. The ideal candidate will have strong analytical skills, a keen eye for detail, and the ability to evaluate and enhance service quality. This role focuses on monitoring agent performance, ensuring compliance with healthcare regulations, and driving continuous improvement in customer interactions. Night shift availability is required. In this role you will: Monitor and evaluate outbound/inbound calls to ensure adherence to quality standards and compliance with HIPAA and other healthcare regulations. Analyse call recordings and provide detailed feedback to agents on communication, problem-solving, and compliance. Identify areas for improvement in agent performance and recommend actionable solutions to address gaps. Develop and maintain quality monitoring systems, checklists, and scorecards to track performance metrics. Collaborate with team leaders and trainers to design and implement improvement plans. Conduct calibration sessions to align quality standards across teams and ensure uniform evaluation practices. Prepare quality reports and dashboards, highlighting trends, common issues, and opportunities for improvement. Stay updated on industry standards, healthcare guidelines, and company policies to ensure ongoing compliance. Provide insights to enhance overall customer satisfaction and operational efficiency. We are looking for someone who has: At least 1 year of experience as a Quality Analyst in voice processes, preferably in the US healthcare sector. Strong understanding of quality assurance methodologies, call evaluation techniques, and compliance standards. Excellent verbal and written communication skills, with a focus on providing constructive feedback. Knowledge of healthcare processes, medical terminologies, and HIPAA regulations (preferred). Proficiency in using QA tools, CRM platforms, and reporting systems. Strong analytical and problem-solving skills, with attention to detail. Ability to multitask, prioritize, and meet deadlines in a fast-paced environment. Willingness to work night shifts. --- Educational Qualification Bachelor s degree in any field (preferred: Healthcare Administration, Business Management, or related areas). Why join our ResultsCX team? Frequent Employee events, games, parties, and all-around fun in the workplace Healthcare Benefits Opportunity to grow with ResultsCX if that s Your Greater About ResultsCX ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.

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2.0 - 4.0 years

4 - 6 Lacs

Noida

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The primary focus of a Business Development Consultant is to generate demand for Oracle solutions and services through outbound prospecting within an assigned territory or vertical Career Level - IC2 Reps would prospect over the phone, over the web & by email. Cold calling would integral part of the job, Reps would be expected to make cold calls each day in the given territory to prospect & generate leads for Linux support & VBox. They would be making calls into VP, CXO level executives This includes weekly & quarterly forecasting to Regional Manager. Learn and maintain in-depth knowledge of Oracle Linux & OVM offerings, competitive products and technologies and industry trends. Create demand for revenue opportunities with focus on driving business to close. Develop new accounts in specific industry verticals - identify prospective customers needs and develop innovative solutions to satisfy their requirements. Penetrate these accounts at the highest possible C level executive. Work with and develop relationship for team selling with other internal sales/marketing people. Generate leads through product and area specific campaigns High level of energy, drive, enthusiasm, initiative, and commitment; including the ability to work in a high pressure, fast moving, and challenging environment. Self-motivated to expand personal professional knowledge of product and selling skills.

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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

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tabindex="0"> JOB DESCRIPTION Job Attributes + Job ID 25614073 Req ID IND00089 Job Type Full Time Job Location Bengaluru, Karnataka IN Job Summary: Trainer - Healthcare & Voice and Accent We are seeking an experienced Trainer with a specialization in healthcare processes and voice & accent training. The ideal candidate will have minimum 18-24 months of experience in developing and delivering training programs for professionals in the US healthcare domain, with a strong focus on voice and accent enhancement. This role requires excellent communication skills, the ability to design and implement effective training modules, and a passion for fostering professional growth. The candidate must be proactive, detail-oriented, and capable of delivering training aligned with organizational goals. Willingness to work night shifts is essential. In this role you will: Design and deliver training programs for voice, accent, and healthcare-related processes, tailored to meet the specific needs of the US healthcare system. Assess and analyze the training needs of new hires and existing employees to ensure effective knowledge transfer and skill enhancement. Coach employees on voice modulation, neutral accent, grammar, and effective communication techniques. Train employees on HIPAA compliance and healthcare-related guidelines to maintain regulatory standards. Conduct role-playing sessions, mock calls, and assessments to evaluate trainees readiness and identify areas for improvement. Provide constructive feedback and actionable recommendations to improve performance. Collaborate with stakeholders to update training materials, ensuring alignment with industry trends and organizational objectives. Maintain training records, performance metrics, and evaluation reports for all trainees. ehavior We are looking for someone who has: 3+ years of training experience, specifically in healthcare processes and voice & accent training. Strong expertise in outbound/inbound voice processes within the US healthcare sector. Excellent verbal and written communication skills, with an emphasis on grammar, pronunciation, and clarity. In-depth knowledge of medical terminologies, healthcare processes, and HIPAA regulations. Proven ability to design and implement effective training modules and conduct evaluations. Strong interpersonal skills, with the ability to motivate and mentor trainees. Proficiency in using CRM software, call center tools, and training platforms. Ability to work in a fast-paced environment and adapt to night shifts. --- Educational Qualification Bachelor s degree in any field (preferred: Communication, Healthcare Administration, or related fields). Why join our ResultsCX team? Employee Performance Incentives and Prizes Frequent Employee events, games, parties, and all-around fun in the workplace Healthcare Benefits Paid Training Opportunity to grow with ResultsCX if that s Your Greater About ResultCX: ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.

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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

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tabindex="0"> JOB DESCRIPTION Job Attributes + Job ID 25614071 Req ID IND00090 Job Type Full Time Job Location Bengaluru, Karnataka IN Supervisor, Operations Job Summary: Team Leader - Healthcare Voice Processes We are seeking an experienced Team Leader with a proven track record of managing 18-25 agents in healthcare voice processes, particularly within the US healthcare domain. The ideal candidate will have minimum of 18 to 24 months of leadership experience, with expertise in driving team performance, ensuring compliance, and maintaining high-quality service delivery. This role demands strong communication skills, excellent team management capabilities, and the ability to thrive in a fast-paced environment. Night shift availability is required. In this role you will: Lead a team of 18-25 agents handling outbound/inbound voice processes for the US healthcare system. Monitor team performance, ensuring adherence to key performance indicators (KPIs), including call quality, resolution time, and customer satisfaction. Provide coaching, mentoring, and ongoing support to team members to enhance their skills and performance. Conduct team briefings, one-on-ones, and performance reviews to ensure alignment with organizational goals. Ensure compliance with HIPAA regulations, healthcare industry standards, and company policies. Handle escalated member inquiries efficiently and resolve complex cases professionally. Collaborate with stakeholders to implement process improvements, resolve operational challenges, and meet client expectations. Prepare and present team performance reports, highlighting achievements and areas for improvement. Foster a positive, motivating team environment to drive employee engagement and retention. Manage workforce planning, including agent scheduling and shift adherence. We are looking for someone who has: 3+ years of experience managing teams of 18-25 agents in voice processes, preferably in the US healthcare domain. Strong leadership and team management skills, with a focus on performance optimization and employee development. Excellent verbal and written communication skills, with the ability to provide constructive feedback and conflict resolution. Knowledge of healthcare processes, medical terminologies, and regulatory standards (preferred). Proficiency in CRM tools, call center platforms, and reporting systems. Exceptional problem-solving and decision-making abilities. Ability to multitask, prioritize, and meet deadlines in a fast-paced environment. Willingness to work night shifts. Educational Qualification Bachelor s degree in any field (preferred: Healthcare Administration, Business Management, or related areas). About ResultsCX ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.

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