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0.0 - 4.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Process:- TATA Term & Non-Term Insurance (Voice Process) Position: Multiple Openings Location: Airoli, Navi Mumbai Salary: 16K to 17K in-hand + Monthly Incentives (Based on Interview) Role & Responsibilities: Perform day-to-day job duties as assigned (Details to be discussed during interview) Communicate effectively in Marathi, Hindi, and basic English Work in a fixed day shift environment Eligibility Criteria: Minimum Qualification: 12th Pass Freshers & Experienced candidates are welcome Basic computer knowledge is a must Immediate joiners preferred Perks & Benefits: Fixed day shift PF + ESIC & other employee benefits Incentives based on performance Ready to Ignite Your Career? Dont wait! Your dream job is just a WhatsApp message away. Send your CV now and get noticed. WhatsApp your CV to HR Akshada :- 9822472894

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0.0 - 2.0 years

1 - 5 Lacs

Gurugram

Work from Office

Qualification: 12th pass or graduate Key Skills: Fluency in English & Hindi, persuasive speaking, basic computer knowledge Responsibilities: Make outbound calls to potential leads from the database Pitch properties and services offered by the company Schedule site visits and follow up with clients regularly Update client information and call status in CRM Coordinate with the sales team for smooth lead handling Preferred: Prior experience in telecalling or real estate lead generation

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0.0 - 4.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Job Opportunity Immediate Joining! Position: Multiple Openings Location: Airoli, Navi Mumbai Salary: 15,000 20,000 + Monthly Incentives (Based on Interview) Role & Responsibilities: Perform day-to-day job duties as assigned (Details to be discussed during interview) Communicate effectively in Marathi, Hindi, and basic English Work in a fixed day shift environment Eligibility Criteria: Minimum Qualification: 12th Pass Freshers & Experienced candidates are welcome Basic computer knowledge is a must Immediate joiners preferred Perks & Benefits: Fixed day shift PF + ESIC & other employee benefits Incentives based on performance How to Apply: Send your CV via WhatsApp For More Details, Contact HR Akshada:- 9822472894

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0.0 - 2.0 years

1 - 3 Lacs

Pune

Work from Office

Role & responsibilities: Salary:- 12,200 in hand plus unlimited incentives every month depends on interview Immediate Joining Freshers & experience both can apply Basic communication in Marathi, Hindi & English Job Location: Viman Nagar Pune-411014 Preferred candidate profile: Min qualification - 12th & Immediate Joiners Having basic Knowledge of Computer. Fixed day shift Perks and benefits: PF+ESIC and other benefits How to Apply: To schedule your interview Call or send your CV/Resume through WhatsApp HR Gaurav:- 77964 27055

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10.0 - 15.0 years

9 - 11 Lacs

Noida

Work from Office

Job Summary: We are seeking a dynamic and results-driven Senior Manager Operations to oversee and optimize our outbound process in the BPO environment. The ideal candidate will be responsible for driving performance, ensuring high-quality service delivery, achieving sales/collection targets (as applicable), and managing a team to maximize efficiency. Key Responsibilities: Operational & Performance Management: Oversee the outbound operations, ensuring achievement of KPIs such as conversion rates, sales targets, customer satisfaction, and compliance metrics. Develop and implement strategies to improve process efficiency, reduce turnaround time, and enhance overall productivity. Monitor real-time operations, provide guidance, and ensure adherence. Identify process gaps, implement corrective actions, and drive continuous improvement initiatives. Utilize data-driven insights to improve call strategies, workforce planning, and campaign effectiveness. Team & People Management: Lead, mentor, and manage a team of managers, team leaders, and agents to drive high performance. Conduct regular performance reviews, training programs, and coaching sessions to enhance team capabilities. Foster a positive work environment, ensuring employee engagement, motivation, and retention. Collaborate with HR for hiring, onboarding, and workforce planning. Client & Stakeholder Management: Serve as the primary point of contact for clients, understanding their requirements and ensuring alignment with business objectives. Conduct regular business reviews, share insights, and address any concerns or escalations from clients. Build and maintain strong relationships with internal and external stakeholders. Quality & Compliance: Ensure adherence to regulatory requirements, company policies, and quality standards. Implement and monitor quality assurance measures to improve customer experience and minimize errors. Handle escalations effectively and ensure prompt resolution of customer complaints. Technology & Innovation: Leverage the latest tools, CRM systems, dialer, and AI-based solutions to enhance outbound calling efficiency. Identify and implement automation opportunities to improve operational performance. Key Skills & Competencies: Strong leadership and people management skills. Excellent analytical and problem-solving abilities. Proficiency in CRM tools, dialers, and data analytics. Ability to drive sales, retention, and customer engagement in an outbound process. Excellent communication, negotiation, and stakeholder management skills. Strong knowledge of compliance and regulatory guidelines in the BPO industry. Qualifications & Experience: Education: Bachelor's/Masters degree in Business Administration, Operations Management, or a related field. Experience: 10+ years of experience in BPO operations, with at least 5 years in a managerial role handling outbound processes (sales, telemarketing, retention, customer outreach, etc.). Industry Exposure: Experience in managing large teams and working in a high-pressure, target-driven environment. Only domestic process experience required, not looking for international experience.

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1.0 - 6.0 years

3 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

We have urgent requirements for INTERNATIONAL VOICE PROCESS for a TOP MNC at Gurgaon. Interested candidates can send their CV to touch.hr28@gmail.com Salary Range: 35K to 45K inhand + Incentives & cab. Minimum 1 year of Customer support experience is mandatory. Looking for immediate to 7 Days Joiners. Undeegraduates/ Graduate candidates can apply. Sat & Sun are fixed off Should have excellent communication skills in English language. WORK FROM OFFICE ONLY FACE TO FACE INTERVIEW : 1 DAY PROCESS EASY INTERVIEW ROUNDS CONTACT IMMEDIATELY. ------------------------------------------- Senior HR Monika - 9540632102 ( Call between 9AM - 8PM & WhatsApp your Resume) Email: touch.hr28@gmail.com NO CHARGES PLEASE REFER FRIENDS & COLLEAGUES

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0.0 - 5.0 years

0 - 3 Lacs

Kolkata

Work from Office

SUMMARY Job Role: Inbound Support Associate Day Shift (Kolkata) Responsibilities: Handle inbound calls efficiently and professionally Provide accurate, valid, and complete information by using the right tools and resources Identify candidate's issues and resolve them on time or escalate when necessary Maintain detailed records of candidate interactions in excel. Prepare daily, weekly, and monthly MIS reports in Excel Location: Hybrid (New Alipore , Kolkata) Candidate must work from the office 2 days a week Out of Location(Work from Home Mode) Requirements Bachelor's degree in any field Good communication skills required Freshers or candidates with up to 1 year of BPO Or tele calling experience will be preferred. Must have laptop or desktop with 8 GB RAM Must have stable wifi/ network connection Benefits Salary : Upto Rs.14,000 take home

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2.0 - 6.0 years

3 - 7 Lacs

Kochi

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Promote and sell travel packages Work directly with clients to understand their preferences, budget, and travel goals to create personalized itineraries Address client inquiries and concerns, providing expert advice on destinations, travel options, accommodations, and activities Provide guidance to junior consultants, offering training, support, and best practices for improving customer service Help meet sales and service goals for the department by motivating and leading the team

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0.0 - 5.0 years

1 - 1 Lacs

Kolkata

Work from Office

SUMMARY Job Title: Telecaller (Female) Location: Kolkata Job Summary: We are seeking motivated and confident Female Telecallers to join our team in Kolkata. The ideal candidate should possess excellent communication skills in English, have a persuasive tone, and be comfortable handling outbound and inbound calls. Key Responsibilities: Make outbound calls to prospective customers to promote products/services Handle inbound customer queries with professionalism Maintain and update customer databases Follow up on leads and convert them into appointments or sales Achieve daily/weekly call targets and maintain call quality standards Maintain call records and share daily reports with the supervisor Requirements Requirements: Minimum 6 months of telecalling or customer service experience Fluency in English is mandatory Strong communication and interpersonal skills Ability to handle rejections and remain confident Basic computer knowledge (MS Excel, CRM tools preferred) Must be a quick learner and adaptable Preferred Attributes: Self - motivated and result-driven Friendly and courteous attitude over the phone Ability to work independently as well as in a team

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1.0 - 5.0 years

2 - 4 Lacs

Bangalore/Bengaluru

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Openings For Banks and other Ecommerce companies Qualification: Any Graduate/ experience Candidate should be fluent in Hindi and English 6 Days working 1 Rotational Off immediate joining CTC upto 35k If interested call Pallavi 9343632026 Perks and benefits .

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0.0 - 5.0 years

1 - 3 Lacs

Bengaluru

Work from Office

Providing complete information about the product to customer Solving all product or service related issues of the customers Preparing the Customer Service Guideline should have non voice exp Keeping a Record of the Customers Call @ Pallavi 9343632026

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0.0 - 5.0 years

3 - 4 Lacs

Bangalore/Bengaluru

Work from Office

*CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED BELOW TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED. (Candidates please call other numbers or SMS if in case the recruiters are busy) Chethana @ 7829336034 Varshini @ 8310474825 Sampriktha @ 6360905880 Openings available: Process Name: International Non Voice / Semi-Voice / Customer Service / Client Management. Shift Timings: Day Rotational Shift and US Shift. Work Location : Bangalore Salary Package : 3.5 lakh -4.2Lakh Rounds of Interviews : HR round / Non Versant / Manager Round Graduate Qualifications :Undergraduate/ Any Graduates Post-Graduate Qualifications : Any Post-Graduates Experience Needed : Candidates who are Fresher's / Recent Graduates / Candidates with Backlogs can apply. Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply *CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED ABOVE TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED. DIRECT WALK-INS TO COMPANY LOCATION NOT ALLOWED / ONLINE APPLICATION NOT ALLOWED. Required Candidate profile * Candidates who are Freshers/Recent graduates or relevant experience can apply *Possess good analytical skills - detail oriented *Possess good communication skills, both oral and written *Be familiar with Microsoft applications and working knowledge of MS excel *Have a good attitude - should be committed to the work Perks and Benefits Salary Hikes / Incentives.

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1.0 - 5.0 years

3 - 4 Lacs

Bangalore/Bengaluru

Work from Office

*CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED BELOW TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED. (Candidates please call other numbers or SMS if in case the recruiters are busy) Chethana @ 7829336034 Varshini @ 8310474825 Sampriktha @ 6360905880 Openings available: Process Name: International Non Voice / Semi-Voice / Customer Service / Client Management. Shift Timings: Day Rotational Shift and US Shift. Work Location : Bangalore Salary Package : 3.5 lakh -4.2Lakh Rounds of Interviews : HR round / Non Versant / Manager Round Graduate Qualifications :Undergraduate/ Any Graduates Post-Graduate Qualifications : Any Post-Graduates Experience Needed : Candidates who are Fresher's / Recent Graduates / Candidates with Backlogs can apply. Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply *CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED ABOVE TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED. DIRECT WALK-INS TO COMPANY LOCATION NOT ALLOWED / ONLINE APPLICATION NOT ALLOWED. Required Candidate profile * Candidates who are Freshers/Recent graduates or relevant experience can apply *Possess good analytical skills - detail oriented *Possess good communication skills, both oral and written *Be familiar with Microsoft applications and working knowledge of MS excel *Have a good attitude - should be committed to the work Perks and Benefits Salary Hikes / Incentives.

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0.0 - 5.0 years

0 - 2 Lacs

Kolkata

Work from Office

SUMMARY Looking Both Fresher/Exp candidates ready to work in A VOICE Process in Leading KOLKATA MNC. Excellent Communication Skills. WORK FROM OFFICE. Salary up to 5lpa for EXP(more than 1 year) Freshers Salary : 3.6 LPA CTC. NOTE: Only Kolkata location candidates can apply. Requirements * Any Undergraduate / Graduate fresher and exp with excellent English communication can apply * Should have excellent communication (read/write/speak) * Should be smart and have convincing skills * Doing outbound calls and providing information * Selling products and promos * Helping customer * Comfortable to work in rotational shift Benefits PF+ESIC+HEALTH INSURANCE+ GREAT MNC CULTURE+ LUXURIOUS OFFICFE+ CABS + IJP.

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2.0 - 5.0 years

3 - 4 Lacs

Hyderabad

Work from Office

Roles and Responsibilities Manage warehouse operations, including inventory management, dispatch, and outbound logistics. Coordinate with suppliers for timely delivery of goods and resolve any issues that may arise. Ensure accurate GRN (Goods Received Note) processing and maintain a clean and organized warehouse environment. Handle manpower efficiently by assigning tasks to team members and monitoring their performance. Implement effective inventory control measures to minimize stock discrepancies.

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0.0 - 5.0 years

1 - 2 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Opening for Freshers and Experience candidates in BPO Domain. English + Hindi is required. Only Customer Support- Voice Process Salary 12k to 17k depending on experience Graduation Not Mandatory. Call Sameera 9403893923 TO APPLY.. . . Required Candidate profile Language- English+ Hindi Graduation not Mandatory. Location- Chennai & Hyderabad & Bangalore Customer Support - Voice Process / Non voice / Call center / BPO Back office

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description **"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Please Call HR Arshiya On 7026112000 / 9964080000 Or You Can also visit jobshop.ai to explore other open positions with us Job Details: Process: International BPO | Voice Support Work Locations Available: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Eligibility Criteria: Qualification: Graduation completed Communication: Excellent English communication skills Shifts: Rotational (Day/Night) Salary Package: 27,000 to 50,000 CTC (based on experience & skillset) Why Join Us? Work with top international BPO clients Excellent growth opportunities Professional work environment Attractive compensation with incentives For More Details Please Call HR Arshiya On 7026112000 / 9964080000 Or You Can also visit jobshop.ai to explore other open positions with us Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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0.0 - 4.0 years

1 - 4 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Urgent Vacancy Outbound Voice Process, Telesales, Outbound Sales Designation : Executive & Sr. Executive (Inbound And Outbound Voice Process) Qualification : HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 12,500 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office To schedule your interview Call or send your CV through WhatsApp/ mail (number mentioned below)- HR Pratiksha:- 8698488197 Mail id:- pratiksha.shirtode@credicus.co

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0.0 - 5.0 years

1 - 3 Lacs

Pune

Work from Office

Process:- Telecaller Voice Process (Outbound Process) Shift:- Shift:- 9:30 to 6:30 Average communication required Marathi And Hindi HSC Freshers are welcomed Male and Female both can apply Fresher & Exp Salary:- Upto 12,200 In hand. Required Candidate profile -Qualification: Min HSC -Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Dhanshree:- 9765799435

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0.0 - 5.0 years

1 - 3 Lacs

Pune

Work from Office

Role & responsibilities: Salary:- 12,200 in hand plus unlimited incentives every month depends on interview Immediate Joining Freshers & experience both can apply Basic communication in Marathi, Hindi & English Job Location: Viman Nagar Pune-411014 Preferred candidate profile: Min qualification - 12th & Immediate Joiners Having basic Knowledge of Computer. Fixed day shift How to Apply: To schedule your interview Call or send your CV/Resume through WhatsApp HR Dhanshree :- 9765799435

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 4.0 years

3 - 4 Lacs

Noida

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate with min 1 year experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

At Capgemini Invent, we believe in the power of difference to drive change. As inventive transformation consultants, we combine strategic, creative, and scientific capabilities to collaborate closely with clients and deliver cutting-edge solutions. Join our team to lead transformation initiatives tailored to address our clients" challenges of today and tomorrow, informed and validated by science and data, superpowered by creativity and design, all underpinned by purpose-driven technology. Your role will involve leading advisory consulting engagements focused on warehouse transformation. You will be responsible for leading SAP EWM projects during implementation and rollouts for warehouse transformation. Additionally, you will manage client relationships, primarily with middle-management, and drive consensus on complex business solutions. Working closely with business process owners, you will analyze core business processes, conduct as-is/to-be assessments, perform fit-gap analysis, and gather requirements. You will map these requirements to the SAP business process framework, identify customization needs, drive process improvements, and provide recommendations for enhancing processes and tools to be utilized. Furthermore, you will be tasked with preparing documents and presentations in alignment with Capgemini and Customer Standards, as well as coordinating and executing all phases of projects, including estimating, component selection, design, and post-implementation support. To excel in this role, you should possess excellent communication skills and a consulting mindset. You must have strong experience in process consulting, business blueprinting, fit-gap assessment, solution design, configurations, testing, and deployment for S/4HANA EWM transformation. Experience in End-to-End Implementation projects in EWM in S/4 HANA (Embedded, Decentralized) is essential, along with familiarity with S/4 HANA EWM features and innovations in Inbound, Outbound, and Internal processes. Preference will be given to candidates with knowledge of integrating other modules with EWM (including SD, MM, PP, QM, TM, etc.) and certification in SAP EWM. Previous experience working in EWM projects for industries like Consumer Goods, Life Science, Healthcare, or Manufacturing is desirable. You should also have experience in EWM enhancements, interfaces to SAP and Non-SAP systems, and delivering projects in agile methodology. Joining our team, you will benefit from flexible work arrangements that support remote work and offer flexible work hours to maintain a healthy work-life balance. Our commitment to your career growth is at the core of our mission, with a range of career growth programs and diverse professions crafted to help you explore a world of opportunities. Additionally, you will have the opportunity to equip yourself with valuable certifications in the latest technologies such as Generative AI. Capgemini is a global business and technology transformation partner, dedicated to helping organizations accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. With a diverse group of over 340,000 team members in more than 50 countries, Capgemini's strong heritage of over 55 years makes it a trusted partner for clients seeking to unlock the value of technology across their business needs. The organization delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, powered by market-leading capabilities in AI, generative AI, cloud, and data, combined with deep industry expertise and a strong partner ecosystem.,

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0.0 - 5.0 years

2 - 5 Lacs

Pune, Bengaluru

Work from Office

Designation : Assocaite/Sr. Associate Exp. - 0 to 3 yrs Graduation is must Shifts : 24/7 Rotational Shift 5 days working , 2 days rotational off Both side Cab Contact - Divyanshi ( 8905115503 )

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3.0 - 6.0 years

2 - 3 Lacs

Shimla, Panthaghati, Kasumpti

Work from Office

Handling Customer Inquiries: Answering questions, providing information, and offering solutions to customer problems. Resolving Complaints: Listening attentively to customer concerns, empathizing with their issues, and taking appropriate action to resolve them. Providing Product/Service Knowledge: Guiding customers on how to use products or services effectively. Maintaining Records: Keeping detailed records of customer interactions, including inquiries, resolutions, and follow-up actions. Collaborating with Other Teams: Working with technical support, sales, and other departments to ensure efficient problem resolution. Ensuring Customer Satisfaction: Focusing on providing a positive and personalized customer experience. Adhering to Company Standards: Following established communication procedures, guidelines, and policie Education- 10+2 and Above Computer Proficiency, English Speaking

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