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1.0 - 5.0 years
4 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
0.0 - 5.0 years
0 - 3 Lacs
Mumbai, Vasai, Bhayandar
Work from Office
US Voice Process 5 days working & 2 rotational week offs Outbound calls Soft collections Contact HR Rohit- 9137979911 for more details Required Candidate profile HSC or Graduate Fresher's can apply - 20k Experience candidates Salary - 33k Shifts - Rotational Night shifts Excellent Communication Skills required
Posted 3 weeks ago
0.0 - 4.0 years
0 - 2 Lacs
Kolkata, Mumbai, Pune
Work from Office
Hiring Telecaller for Fresher & Exp. -Department: Customer support - Needs to attend the inbound call - Solving customer queries over the call - Immediate joining - Day shift - Walk-in Interview only HR Connect with Team - Ms. Sangeeta - 8240245399 Required Candidate profile Qualification - 12th Pass/ Any graduate / Drop Out / UG Good communication skills in English and Hindi Male & Female both can apply Interview mode - Walking Day shift Good convincing skills Good Luck
Posted 3 weeks ago
0.0 - 5.0 years
1 - 1 Lacs
Patna
Work from Office
Responsibilities: * Meet daily/weekly call targets * Maintain customer database accuracy * Cold calling leads, scheduling appointments * Upselling products over phone * Follow up with prospects via email & text Flexi working Shift allowance Sales incentives
Posted 3 weeks ago
1.0 - 5.0 years
3 - 3 Lacs
Bangalore Rural, Chennai, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode: Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Hi, We are hiring for Leading ITES Company for Customer Support Role . Please Apply through Naukri, We shall call back the relevant Profiles. Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate Fresher/Experienced 2: Proficiency in Kannada / Malayalam / Telugu / Hindi Languages 3: 24x7 Shifts 4: Immediate Joiners Preferred Requirement • Any Graduates (Full Time) is Mandate • Must Read and Speak Kannada Language • Sal: 3 LPA • 20k in Hand • Good Communication • 6 Days Work • Rotational 1 day off • Day Shifts • Job Location - Chennai Required Candidate: > Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits
Posted 3 weeks ago
0.0 - 5.0 years
4 - 4 Lacs
Bhubaneswar, Kolkata, Ranchi
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur Key Highlights : > 10,000 Relocation Bonus > 14 Days Free Hotel Stay > Freshers Can Apply > Grads With Min 1 Year International Chat or International Voice Experience Can Apply > Salary Range (CTC) : 28K to 40K Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 3 weeks ago
2.0 - 5.0 years
1 - 4 Lacs
Gurugram
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Mega Virtual drive for Customer service: Voice roles (English) on 14th July 2025 (Monday) || Gurgaon Note: If you have already been interviewed for the same role within last 7 days then kindly ignore the invite. **Experience in INTERNATIONAL VOICE PROCESS is mandatory. Date: 14th July 2025 Time: 11:30 AM - 1:30 PM MS Teams Meeting ID: 432 074 914 4892 MS Teams meeting Passcode: FP7TU9bN Location: Gurgaon Experience: 2-5 years (previous exp. in international voice process) Shifts: Flexible with any shift Responsibilities Respond to customer queries and customer's concern. Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies. Reproduce customer issues and escalate product bugs. Provide excellent customer service to our customers. You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Minimum 18 months of relevant experience is required. Preferred qualifications Previous experience in international customer service role Effective probing skills and analyzing /understanding skills You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training **Please keep your E-Aadhar card handy while appearing for interview.
Posted 3 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Pune
Work from Office
Urgent Opening for Education Counsellor / Academic Counsellor Salary: 20,000 To 40,000CTC Performing counselling for interested candidates by making outbound calls. For more information Apply Now... Required Candidate profile Qualification: Any Graduate Job Location: Baner,Pune To schedule your interview send your CV through WhatsApp (number mentioned below) Mangesh::9620273109 Perks and benefits Performance Bonus and growth opportunities.
Posted 3 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Pune
Work from Office
Urgent Opening for Education Counsellor Salary:20,000 To 36,000CTC Performing counselling for interested candidates by making outbound calls. For more information Apply Now... Required Candidate profile Qualification: Any Graduate Job Location: Baner To schedule your interview send your CV through WhatsApp (number mentioned below) HR Dhanashri :- 7796426785 Perks and benefits Performance Bonus and growth opportunities.
Posted 3 weeks ago
0.0 - 4.0 years
0 - 0 Lacs
maharashtra
On-site
About Us Join StarStruck, India's premier 100% celebrity-owned cosmetic brand. With Sunny Leone as our iconic face, we have captured global attention for a decade. Our commitment to luxury at an affordable price sets us apart. Sunny's personal touch can be seen in every detail of our meticulously crafted cosmetic line, ensuring perfection from development to packaging. Elevate your career with us and be a part of our journey to unparalleled success. Responsibilities Conduct proactive outbound calls to potential customers using provided lists, databases, or leads from marketing campaigns. Identify and qualify leads by understanding their needs and gauging interest in our products. Master the knowledge of our products, features, benefits, and competitive advantages to effectively promote them. Tailor compelling sales pitches to address each potential customer's needs, emphasizing the value and benefits of our offerings. Establish positive relationships with potential customers through effective communication and active listening. Follow up with interested customers and update all interactions in the CRM system. Stay updated on industry trends and market conditions to adapt sales strategies and seize new opportunities. Qualifications and Skills This opportunity is open to undergraduates and fresh graduates. You should possess excellent verbal communication and interpersonal skills. Strong persuasion and negotiation abilities are crucial. Active listening skills will help you understand customer requirements effectively. Familiarity with CRM systems and sales-related software is preferred. Basic computer skills and resilience in handling objections are essential. Good time management and organizational skills are necessary for effective task prioritization. Flexibility to adapt to changing sales strategies and product offerings is a plus. Duration of the internship: 6 months (with a possibility of a pre-placement offer based on performance) Monthly stipend: INR 5,000-10,000 Work Days: 5 Days a week (on-site opportunity) Perks: Certificate of completion will be provided upon the successful conclusion of the internship Location: Mumbai, Andheri West,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
You will be responsible for providing customers with information about the company's products or services to generate interest in the brand. You will assist telesales teams in identifying and qualifying potential sales leads. Your role will involve providing reliable and actionable data to support the telesales team, thereby increasing efficiency and productivity. Pre-qualifying prospects to streamline the work of the sales teams will be part of your duties. Additionally, you will be tasked with generating repeat business by promoting new offers to existing customers and converting customer inquiries into sales opportunities. You will also conduct market research through outbound calling and survey customer satisfaction. To be eligible for this role, you should have a minimum educational qualification of 12th pass, with a high bachelor's degree in a relevant field. Previous experience in customer service or patient support, preferably in a healthcare environment, is required. Proficiency in Kannada, both verbal and written, along with clear pronunciation and effective communication skills in Hindi are essential. Strong active listening skills and the ability to empathize with customer needs and concerns are crucial for this position. You should also be proficient in using phone systems and telecommunication software. This is a full-time position that requires you to work in person at the designated location.,
Posted 3 weeks ago
0.0 - 5.0 years
2 - 7 Lacs
Bengaluru
Work from Office
Freshers & Experienced - Tele Sales Executives/Tele Callers Eligibility : All PG & UG graduates can apply for interview Tele Sales Executives/Tele Callers - Freshers/ Experienced Hiring Required Candidate profile Any Education/any Graduation Freshers Freshers & Experienced - Tele Sales Executives/Tele Callers Contact HR : 6364215130 for interview
Posted 3 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Noida
Work from Office
Job Description - Customer Support Executive Overview: We are looking for a proactive Customer Support Executive to join our Feedback Team. The role involves collecting customer feedback, resolving queries, and ensuring a positive customer experience. You will play a key role in driving service improvements by being the voice of the customer. Job Type: Full-Time Experience: 0 - 4 Years Key Responsibilities: 1- Engage with customers via calls, emails, chats, or surveys to collect feedback on their experience. 2- Handle and resolve customer complaints or concerns in a timely and empathetic manner. 3- Document feedback, categorize it based on themes, and escalate issues to relevant teams. 4- Collaborate with the Quality, Product, and Support teams to suggest service or product improvements. 5- Maintain detailed and accurate records of customer interactions and feedback. 6- Follow up with customers post-resolution to ensure satisfaction. 7- Provide daily/weekly reports to management highlighting trends in customer feedback. Soft Skills: Excellent communication and interpersonal skills. Patient, empathetic, and user-focused. Strong multitasking and teamwork abilities. Why Join Us? Friendly and collaborative work culture Opportunity to make a direct impact on customer experience Growth and learning opportunities within a dynamic team
Posted 3 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Responsibilities in brief: Connect with students/parents, maintain lead data, and schedule demos over calls. Ensure clear, positive communication while following company policies. Performance bonus
Posted 3 weeks ago
0.0 - 2.0 years
2 - 3 Lacs
Pune
Work from Office
Responsibilities: * Meet daily/weekly calling targets * Maintain customer database accuracy * Cold call leads, close sales * Upsell products, provide support * Report results, attend training sessions
Posted 3 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
Nagpur
Work from Office
Responsibilities: * Meet Monthly/weekly sales targets through outbound calls * Close deals via upselling techniques * Maintain customer relationships over phone * Telemarketing * Basic computer skills and comfort with digital tools. Annual bonus Sales incentives
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Bengaluru
Work from Office
*Assist in making outbound calls *Update call responses and basic client details into tracking systems *Support the senior telemarketing team in follow-ups and appointment setting *Adhere to targets and maintain professional communication standards
Posted 3 weeks ago
2.0 - 5.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Lead, supervise, and motivate a team of telecallers to achieve daily, weekly, and monthly sales targets. Monitor team performance, provide regular feedback, and conduct performance reviews.Ensure the team consistently meets , exceeds sales targets
Posted 3 weeks ago
0.0 - 5.0 years
0 - 1 Lacs
Lucknow
Work from Office
Roles and Responsibilities find fresh sales opportunities through inbound calls, outbound cold calls, or email. In the Tele calling job, the individual needs to answer the queries of the customer by understanding their need and requirements. To route opportunities to the concerning department for further development and deal closure. To connect with the potential customer or the businesses via telephone to promote products or services or to for charitable causes. To ask for orders over the telephone for goods and services. To explain the benefits of the products or services to potential clients. To deliver the scripted sales pitch to the customer and to adjust the same as per the specific individuals. To provide pricing details of the products or services. To get customers details that include names, addresses, phone numbers, etc. for further process. To record the reaction of the customer for the products or services including their details. To take the orders of the product over the telephone accurately. To direct the leads to the field sales team when required To retain the customer in case of dissatisfaction with the products or services. To maintain service quality by following the standard norms of the company. To maintain the database by entering, verifying, and backing up data in the computer system. Call On- 7068437299
Posted 3 weeks ago
1.0 - 3.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Initiate calls to potential customers Conduct follow-up calls to nurture leads. Build rapport with potential customers. Efficiently manage call time to maximize productivity.
Posted 3 weeks ago
4.0 - 9.0 years
3 - 6 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Respond to Sales enquiries & understanding their requirements.Generating qualified lead. Mailing required details like brochures, product profile to clients.Preparing & updating enquires records and do regular follow up with client & inside sales . Required Candidate profile Graduate / PG 4 + yrs of relevant exp inside sales / presales function. Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business.
Posted 3 weeks ago
0.0 - 3.0 years
0 - 1 Lacs
Bengaluru
Remote
Role and Responsibility Customer Service Expert L-1 Act as relationship manager for the Paid customers of NoBroker. Build sustainable relationships and trust with customer accounts through open and interactive communication. Identify and assess customers needs. Service customer in finding the right tenant / house as per the requirement of customer. Dial outbound and attend inbound calls of customer and leads. Use internal tools and methods to provide best possible service to the customer. Negotiate with leads on behalf of customer. Keep customer up-to date on the progress of his account. • Follow communication procedures, guidelines and policies. Go extra mile to provide excellent customer service. About Training- Training will be provided for initial few days for an employee to understand end to end process. Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM). Comfortable with working 6 days a week and the week off will be on weekday. **Laptop with webcam, good speed Internet connection and power backup is a must** *Targeted role
Posted 3 weeks ago
0.0 - 3.0 years
0 - 1 Lacs
Chennai
Remote
Role and Responsibility Sales Expert L-1 Identifies business opportunities by identifying prospects. Sells products by establishing contact and developing relationships with prospects recommending solutions. Outbound calling on data collected through lead generation activities / secondary data sources. Daily follow-ups on older leads and work on new leads. Maintains quality service by establishing and enforcing organization standards. Must beenergetic, well-spoken, and eager to close sales deals and generate revenue for the organization. **Laptop with webcam, good speed Internet connection and power backup is a must** About Training- Training will be provided for initial few days for an employee to understand end to end process.
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Pimpri-Chinchwad, Pune
Work from Office
-Marathi /Hindi & Basic English Communication. -Providing service to the customers. -Sal :- 12,200 + Unlimited Incentives -Freshers/Experienced both can apply. -Handling Inbound And Outbound calls Required Candidate profile Qualification: HSC And Above Job Location: Viman Nagar,Pune, 411041 To schedule your interview send your CV through WhatsApp Or Call(number mentioned below) Contact :- HR Rushikesh :- 9822961821 Perks and benefits unlimited incentives
Posted 3 weeks ago
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