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Anthology Inc logo
Manager, Global Cloud Operations Center Anthology Inc

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As the Manager of the Global Cloud Operations Center at Anthology in Bangalore, India, you will play a crucial role in defining, implementing, and overseeing the functions of the GCOC. Your primary responsibility will involve monitoring real-time cloud platform performance to ensure optimal metrics and customer experience. Your key responsibilities will include owning the Alerts & Events management, Incident and Escalation processes, maintaining high performance levels, accurate reporting, and initiating service improvement activities as needed. You will take charge of major incidents, ensuring coordination among resolving parties, effective stakeholder communication, and conducting post-inc...

Posted 2 months ago

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