Customer Service Specialist Corning Technologies

7.0 - 12.0 years

0 - 1 Lacs

Gurgaon, Haryana, India

On-site

Job Responsibilities Engage with customers on day-to-day basis to address inquiries, orders, returns, and other service-related issues using a customer-centric approach. Planning and executing the order management including Sales order booking, Material follow-up, complaint redressal, customer deliveries & AR collection. Having exposure to serve the customers in India, Middle East and Africa Region. Provide expert-level customer support by responding to inquiries and resolving issues through phone, email, chat, and in-person interactions. Monitor key performance indicators (KPIs) related to customer service metrics and use data insights to drive continuous improvement and operational excelle...

Posted 3 months ago

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Procurement Buyer II Sparta Systems

2.0 - 6.0 years

3 - 7 Lacs

Gurgaon, Haryana, India

On-site

Key Responsibilities: Order Management: Review all open orders daily to ensure timely delivery from suppliers. Monitor pending purchase requisitions (PRs) and ensure all purchase orders (POs) are sent to suppliers. Ensure orders are acknowledged by suppliers in the system and follow up on missing Order Acknowledgments (OAs). Ensure OA dates are within acceptable lead times. Supplier Coordination: Proactively engage with internal customers to expedite open orders and address any delivery issues. Schedule daily/weekly calls with suppliers to address delivery, logistics, and other queries. Collaborate with suppliers to meet revenue forecasts and ensure timely delivery. Logistics & Shipping: Rev...

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Procurement Buyer II Sparta Systems

2.0 - 6.0 years

3 - 7 Lacs

Yamunanagar, Haryana, India

On-site

Posted 3 months ago

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