Customer Experience Consultant A.P. Moller - Maersk

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

Role Overview: As the Logistics and Customer Service Coordinator, your primary responsibility is to manage the relationship with customers and oversee the logistical operations efficiently. You will play a crucial role in ensuring customer satisfaction, optimizing shipment processes, maintaining compliance with export regulations, and identifying opportunities for process improvement. Key Responsibilities: - Foster strong and lasting relationships with all stakeholders within the customers organization to enhance overall satisfaction. - Resolve customer issues and queries in a timely manner, minimizing escalations. - Collaborate with customer plants and overseas offices to prioritize shipmen...

Posted 1 month ago

AI Match Score

Apply

Customer Experience Consultant A.P. Moller - Maersk

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As the Customer Relationship Management representative, your primary responsibility will be to cultivate strong and enduring relationships with all stakeholders within our customers" organizations. You will be expected to promptly address and resolve customer issues and queries to prevent escalations. Embracing a relationship-driven customer service approach will be crucial in enhancing overall satisfaction levels. In Logistics & Operations Coordination, you will collaborate closely with customers and their international offices to efficiently manage shipment prioritization matrices and carrier allocation. Your role will involve working with customer plants and various third-party logistics ...

Posted 3 months ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.