Senior GSI Customer Success Manager SolarWinds

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Customer Success Manager at SolarWinds, you will be responsible for actively managing enterprise-level customer accounts to position the value of SolarWinds" customer success programs. Your role will involve creating a powerful customer experience to ensure strong retention rates, product adoption, and customer advocacy. You will engage with customers to obtain valuable feedback that will allow SolarWinds to enhance the overall customer experience. **Responsibilities:** - Act as the primary relationship holder and point of contact for SolarWinds throughout deployment and the entire customer journey. - Work with customers who are identified as at risk and ensure their satisfaction. - Mai...

Posted 1 month ago

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Senior GSI Customer Success Manager SolarWinds

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As an integral part of SolarWinds, you will actively manage enterprise-level customer accounts to showcase the value of SolarWinds" customer success programs. Your primary responsibility will be to create a compelling customer experience, ensuring high retention rates, increased product adoption, and customer advocacy. By engaging with customers, you will gather valuable feedback that will enable SolarWinds to enhance the overall customer experience. Your key responsibilities will include acting as the primary point of contact for customers throughout deployment and their entire journey with SolarWinds. You will work closely with customers identified as at risk to ensure their satisfaction. ...

Posted 3 months ago

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