Job Title: Full Stack Developer (E-commerce Website)Company: Otek and BoraLocation: Pune Experience: 6-8 yearsSalary: 50,000 - 80,000 per monthEmployment Type: Full-timeJob Summary:Otek Electronics is seeking a skilled and experienced Full-Stack Developer to lead the development and maintenance of its e-commerce platform. The ideal candidate will have a strong background in both front-end and back-end development and expertise in creating scalable, secure, and high-performance web applications. The role requires working closely with designers, marketers, and stakeholders to deliver a seamless online shopping experience.Key Responsibilities:Develop & Maintain E-commerce Platform: Build, optimize, and maintain a dynamic e-commerce website for Otek.Front-End Development: Utilize modern frameworks (React.js, Angular, or Vue.js) to create responsive, user-friendly UI/UX.Back-End Development: Build robust APIs and server-side logic using Node.js, Python, PHP, or similar technologies.Database Management: Design and optimize databases using MySQL, PostgreSQL, or MongoDB for efficient data handling.Security & Performance: Implement best practices for site security, data protection, and performance optimization.Third-Party Integrations: Integrate payment gateways, shipping APIs, CRM, and other necessary third-party tools.Testing & Debugging: Conduct rigorous testing (unit, integration, performance) and fix bugs to ensure seamless operations.SEO & Mobile Optimization: Ensure the platform is search engine optimized and mobile-friendly.Collaboration: Work with designers, product managers, and marketing teams to implement business requirements effectively.Maintenance & Support: Monitor system performance, perform upgrades, and troubleshoot issues as needed.Required Skills & Qualifications:6-8 years of experience in full-stack development, preferably in e-commerce.Proficiency in front-end technologies like React.js, Angular, or Vue.js.Strong expertise in back-end development using Node.js, PHP, Python, or Ruby on Rails.Experience with databases like MySQL, PostgreSQL, or MongoDB.Knowledge of cloud platforms (AWS, Google Cloud, Azure) and deployment strategies.Experience integrating payment gateways, logistics APIs, and third-party services.Understanding of SEO, site speed optimization, and security best practices.Hands-on experience with version control tools (Git, GitHub, GitLab).Strong problem-solving skills and ability to work independently or in a team.Excellent communication skills and ability to manage project timelines efficiently.Preferred Qualifications:Prior experience working on an e-commerce platform.Knowledge of headless CMS and PWA development.Familiarity with AI-driven product recommendations and chatbot integrations.

Job Title: Customer Support Executive (Call Centre - Technical Products)Company: Otek ElectronicsLocation: PuneExperience: 2+ years (Domestic Experience)Salary: 2,00,000 - 4,00,000 per annumEmployment Type: Full-timeJob Summary:Otek Electronics is looking for a Customer Support Executive with experience in handling technical products. The candidate should have prior experience in a domestic call center environment, providing support for electronics or technical products. Strong communication skills in English, Hindi, and Marathi are required to assist customers efficiently.Key Responsibilities:Customer Support: Handle inbound and outbound calls to resolve customer queries related to Otek's technical products.Technical Assistance: Provide troubleshooting steps and basic technical guidance for AI mice, projectors, air purifiers, and other electronic products.Issue Resolution: Address customer complaints, process replacements, and escalate unresolved issues as needed.Warranty & Replacement Support: Assist customers with product warranties, returns, and replacement policies.CRM Management: Log customer interactions, maintain accurate records, and update ticket status in the system.Sales Support: Provide information on product features, usage, and offers to potential customers.Feedback Collection: Gather customer feedback to improve product quality and service.Required Skills & Qualifications:Minimum 2 years of experience in a domestic call center, preferably handling technical products.Bachelors degree.Proficiency in English, Hindi, and Marathi (both verbal and written).Strong problem-solving skills and the ability to handle customer escalations effectively.Basic knowledge of electronic products and troubleshooting techniques.Experience working with CRM tools and ticketing systems.Ability to work in a fast-paced environment and meet performance targets.Preferred Qualifications:Prior experience in an electronics or consumer tech support role.Familiarity with e-commerce customer support and order processing.Ability to upsell or cross-sell related products when necessary.