5 Otc Processes Jobs

You should possess 8-10 years of experience as an SAP SD Consultant, focusing on OTC processes in an SAP S/4HANA environment. Your deep functional knowledge of SAP SD modules, such as sales order management, delivery processing, billing, pricing, and master data, will be crucial. It is essential to have proven experience in system configuration, troubleshooting, and process optimization, along with a strong understanding of integration with other SAP modules like MM and FI. Your role will require excellent analytical and problem-solving skills, coupled with strong communication and interpersonal abilities. You should be comfortable working both independently and collaboratively in a team environment. Previous experience in providing AMS support in a global setting and the ability to work in a WFO environment during EST hours will be advantageous.,

You should possess over 10 years of experience as a Lead SAP SD Consultant, demonstrating a proven track record in implementing and supporting SAP solutions in offshore/remote roles. Familiarity with SAP ECC and S/4HANA environments is considered a plus. Your technical skills should include a strong expertise in SAP SD functionalities such as pricing, billing, and order processing. Proficiency in SAP MM for procurement and inventory management is expected, along with in-depth knowledge of OTC processes. Additionally, familiarity with SAP Fiori applications would be advantageous.,

As a SAP SD Consultant with 5-7 years of hands-on experience in SAP SD, including rollout, enhancements, and implementation projects, you will play a crucial role in engaging with clients to gather business requirements, design solutions, and prepare design documentation. Your responsibilities will include adhering to project methodologies throughout development, testing, go-live, and hyper care phases, demonstrating expertise in SAP Sales and Logistics processes, and standard SAP functionality. You will be expected to perform SAP configuration, data management, and integration across functional areas, managing Third Party sales, Intercompany sales, STOs, web-based sales, B2B/B2C sales, EMEIA country localizations, e-invoicing, credits, rebates, and custom solutions. Your proficiency in SAP sales pricing, outputs, IDOCs, batch jobs, user exits, RICEF objects, sales master data, and end-to-end OTC processes will be essential for success in this role. Additionally, you will be responsible for conducting various testing phases, including integration, regression, volume, and automation. Strong proficiency in SAP SD configurations and integrations is required, along with a willingness to travel to London, UK as required. If you are interested in this opportunity, please send your resume along with your Current CTC, Expected CTC, and Notice Period to anupam.kumari@ifocussystec.com. We look forward to your application!,

SAP S/4HANA certification,Sap Abap,S4 Hana,OTC processes,CDS views, AMDP, OData services

Key Responsibilities: Manage front line supervisors that are responsible for managing the day-to-day operations of OTC Operations Team Ensure client and corporate service, quality, and contribution goals, other metric and associate satisfaction goals within the site are met. Provide leadership and management to associates; provide training and development of supervisory team. Coach and mentor team supervisors. Regularly conduct supervisory team meetings. Supervise multiple teams for clients. Ensure key operational and customer performance targets are met (KPIs, FCR, Net Promoter Score, Service Levels). Drive Continuous Improvement Initiatives Communicate with the customer on a regular basis to discuss operational issues and Critical Quality delivery, raise issues proactively & build relationships, understand customer issues proactively Set goals for the team and communicate goals on a regular basis Coach & mentor people Motivating team with excellent touch Leading calls with clients and other business functions Preparation of dashboards and ability to understand current Business processes and suggest improvements Manage Day to Day Operations & service delivery for a Team of 100+ employees, who will be in charge for Client Order to Cash process and assess them in accordance Policies & Compliance guidelines and take an action to apply the appropriate policy with high quality, speed, empathy and accuracy. Driving Insights to add/update (Policies, CRM Interface, Widgets, IT/Infra tools, Application optimization) in order to drive effectiveness & efficiencies Responsible for E2E contractual (SLAs, KPIs) & internal metrics, including billing & financials. Ensure smooth & surprise free operations and service delivery. Create a detailed succession plan for all Key/Critical roles Drive employee engagement, agent growth, retention with low attrition; timely documented one on ones, updated time keeping system (My time), Compliance. Drive monthly (AES, VIC, EWS (Timely Updating & Accuracy), PIP & CAP closers in timely manner, Etc.) Drive Rewards and Recognitions & Appraisals Accurate & timely MSS Alignments, Cost Code, Band mix & Aspect/SRT updating process. Flexibility to quickly shift priorities, multi-task and juggle simultaneous requirements in fast paced environment and manage all to completion Drive continuous service Improvements, Lean, Six Sigma & Digitization Projects QOQ Problem solving and analytical skills and Proficiency in MS office (mainly Excel). Accountable for Operational Service delivery the team members under direct and indirect supervision, ensure critical activities and outcomes are performed as per deadlines agreed with the customer. Analytical thinking and ability to adapt to job requirements and business context needs. Relevant work experience in balance sheet account reconciliation, Intercompany process, fixed assets and/or month end closing activities. Relevant experience in coordinating teams. Previous exposure to transformation and productivity initiatives. Qualifications Minimum qualifications B. Com preferred Deep Domain knowledge on OTC processes (Billing, Cash & Collections) Excellent Analytical & Communication skills. Location : Noida/Gurgaon/Hyderabad/Bangalore/Chennai/Jaipur