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3.0 - 6.0 years
4 - 10 Lacs
mumbai, maharashtra, india
On-site
The individual will carry out recording of collections and credit management transactions and will serve as a primary point of contact. He/She should have end toend OTC knowledge including sales order, collection and billing Point of contact for resolving customer or stakeholders queries. Strong knowledge of OTC operations Team handling experience Working knowledge of SAP Finance module Experience in shared services/customer facing environment Understanding of standard operating procedures Knowledge of system, applications, operating tools, metrics and excel Good communication skills, plus good verbal & written presentation skills Flexibility to work within a high growth, rapidly changing en...
Posted 1 day ago
2.0 - 9.0 years
0 Lacs
haryana
On-site
As a Senior Business Analyst with OTC Operations or Projects experience in the Funds Change team, you will play a critical role in shaping and driving process and technology change across OTC Derivatives processing and Complex assets valuations functions. Your strong analytical skillset will be essential in designing, testing, and validating complex solutions and services for clients and operational teams. Effective communication and networking skills will enable you to cooperate with multiple stakeholders across various seniority levels. Responsibilities: - Perform process analysis and design solutions to meet client or operational needs - Deliver Business Requirements, prepare BRDs, testin...
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
Your role: You will utilize your product and front-to-back process knowledge to support highly structured or non-standard transactions. Additionally, you will understand risks and apply this knowledge to risk metrics, support new or emerging business areas, and identify limitations including systems, risk, and operational feasibility. You will interface with internal and external clients to provide operational and administrative support as needed, identify and propose potential solutions for addressing control gaps, and increase efficiencies by utilizing technology. Moreover, you will work with stakeholders for any new initiatives that can affect the function and ensure the understanding of ...
Posted 1 week ago
2.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a Senior Business Analyst with OTC Operations or Projects experience in the Funds Change team, your role will involve contributing to client onboarding and change projects within the Services organization. Your responsibilities will include: - Performing process analysis and designing solutions to meet client or operational needs - Delivering Business Requirements, preparing BRDs, testing plans, and overseeing testing on new system developments - Cooperating closely with business stakeholders, Product, Technology partners, and clients to align vision and strategic goals - Taking proactive actions to minimize and mitigate implementation and project risks - Challenging the status quo and di...
Posted 2 weeks ago
2.0 - 4.0 years
5 - 6 Lacs
hyderabad
Work from Office
Experience : 2+ years Qualifications: Any Graduate Experience in Voice, Good communication, Collections JOB Description:- Manage front line supervisors that are responsible for managing the day-to-day operations of OTC Operations Team Ensure client and corporate service, quality, and contribution goals, other metric and associate satisfaction goals within the site are met. Provide leadership and management to associates; provide training and development of supervisory team. Coach and mentor team supervisors. Regularly conduct supervisory team meetings. Supervise multiple teams for clients. Ensure key operational and customer performance targets are met (KPIs, FCR, Net Promoter Score, Service...
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
hyderabad, telangana
On-site
As a detail-oriented individual with the ability to solve problems and increase efficiencies, your role in the Investment Bank Operations team in Hyderabad will be crucial in supporting highly structured or non-standard transactions. You will utilize your product and front-to-back process knowledge to understand risks, apply risk metrics, support new business areas, and identify limitations. Additionally, you will interface with internal and external clients to provide operational and administrative support, propose solutions for control gaps, and increase efficiencies through technology. In this position, you will work with stakeholders on new initiatives that may impact the function, under...
Posted 1 month ago
6.0 - 8.0 years
6 - 8 Lacs
Mohali, Punjab, India
On-site
Will be responsible for full operational control and end-to-end contract entry and order management activities. Responsible for people management encompassing the end-to-end processes of talent acquisition, talent optimization, and talent retention while providing continued support for the business and guidance for the employees of the organization. Able to champion the workload distribution to efficiently deliver the global KPIs of Customer Service COE. This role requires end-to-end visibility of commodity value chains to holistically define/change the operation model as and when required. Main Accountabilities: Team Management: Monitor daily contract entry and issuance to meet global KPIs ...
Posted 3 months ago
6.0 - 8.0 years
6 - 8 Lacs
Patiala, Punjab, India
On-site
Will be responsible for full operational control and end-to-end contract entry and order management activities. Responsible for people management encompassing the end-to-end processes of talent acquisition, talent optimization, and talent retention while providing continued support for the business and guidance for the employees of the organization. Able to champion the workload distribution to efficiently deliver the global KPIs of Customer Service COE. This role requires end-to-end visibility of commodity value chains to holistically define/change the operation model as and when required. Main Accountabilities: Team Management: Monitor daily contract entry and issuance to meet global KPIs ...
Posted 3 months ago
6.0 - 8.0 years
6 - 8 Lacs
Ludhiana, Punjab, India
On-site
Will be responsible for full operational control and end-to-end contract entry and order management activities. Responsible for people management encompassing the end-to-end processes of talent acquisition, talent optimization, and talent retention while providing continued support for the business and guidance for the employees of the organization. Able to champion the workload distribution to efficiently deliver the global KPIs of Customer Service COE. This role requires end-to-end visibility of commodity value chains to holistically define/change the operation model as and when required. Main Accountabilities: Team Management: Monitor daily contract entry and issuance to meet global KPIs ...
Posted 3 months ago
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