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3.0 - 5.0 years
4 - 9 Lacs
gurugram
Work from Office
Good understanding of OTC Lifecycle, B2B Business Prior experience of doing quality assessments for international voice work Good Communication & Presentation Skills - speaking and writing skills. Required Candidate profile Moderate Excel proficiency Good understanding of 7 six sigma tools of quality – preparing histograms, 80/20 analysis, fish bone, call quality and transaction quality attributes.
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