Jobs
Interviews

1599 Otc Jobs - Page 3

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

1.0 - 6.0 years

1 - 3 Lacs

Bengaluru

Work from Office

Select with space bar to view the full contents of the job information. OTC Associate Analyst Job Details | Celeros Flow Technology We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser s local storage. This includes cookies necessary for the websites operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve websites performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie Preferences Accept All Cookies Search by Keyword Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: OTC Associate Analyst Bangalore, KA, IN, 530068 Jul 26, 2025 Preferred Immediate Joiners Only JOB SUMMARY OTC Associate will be reporting to the Manager Financial Shared Service Centre at Bangalore and will be part of the Finance team supporting our Americas and Europe Business. The Accounting Associate, will be responsible for delivering a mixture of: Credit Management Associate will be responsible for the implementation of policy and control activity around customer credit management. This will include the credit approval of new customer accounts, review and recommendation of credit limits for existing customers, and the daily review and release of ongoing customer orders and shipments. Billing release and issue customer billings and credit notes. Credit Collections associate will support the timely collection of outstanding accounts in line with the business unit credit terms. The role will involve regular phone and email contact with customers and business units in an effort to maximize cash receipts, logging of disputes and driving dispute resolution. PRINCIPAL DUTIES AND RESPONSIBILITIES Ensure all new customer accounts requirements are reviewed and actioned per the SLA commitments Review existing customer credit limits in line with policy requirements, and seek approvals as per the Celeros DoA Manage the held order process and liaise with stakeholders to ensure prompt communication around status and actions required Support our customer dispute resolution process Place customer accounts on credit hold in line policy requirements and risk assessment Support the transactional posting in relation to bank receipts to ensure these are made accurately to customer accounts in line with agreed Service Level commitments Contribute to the month end bank reconciliation process First point of contact for all process enquiries via telephone and email Issue of inter co receivable statements to Corporate timetable Resolving and minimizing unapplied cash Undertake ad hoc tasks as required by Team Manager KNOWLEDGE, SKILLS & ABILITIES Ability to manage time effectively and successfully deal with daily transactional activity in an accurate and timely manner Ability to work in a team-orientated environment that is fast paced & demanding Must be self-directed with excellent initiative and organizational skills Exhibit a strong ability to handle multiple demands with a sense of urgency, drive and energy Work well under pressure with the ability to deliver accurately and on time Ability to work in a change-focused environment whilst remaining dedicated to service delivery Strong customer-focused mindset coupled with a high standard of ethics and integrity Proficient in all MS products: Word, Excel and PowerPoint Excellent written and verbal communication skills Must be a team player with strong people skills EDUCATION AND EXPERIENCE Experience in working for US/UK and France OTC for 2-3 yrs is must in a shared service environment Any Bachelor Degree in regular course from recognized university and institute in India is must. Preference for B. Com/ BBA education. Proven track record of working in a high volume, successful transactional collection and cash applications team Knowledge of basic accounting and double entry Fluency in English language is must and knowledge of any other second European language is added advantage Hands-on work experience in SAP is must in recent 1 year When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. These cookies are required to use this website and cant be turned off. Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitors device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. Advertising Cookies These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies.

Posted 5 days ago

Apply

0.0 - 1.0 years

3 - 5 Lacs

Bengaluru

Work from Office

About The Role Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for 1. Good communication skills2. Good in accounting fundamentals3. Flexible and adoptable to any change management Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Posted 5 days ago

Apply

3.0 - 5.0 years

3 - 6 Lacs

Jaipur

Work from Office

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Learning Content DevelopmentMicrosoft Office SuiteWritten CommunicationOrder to Cash (OTC)Ability to perform under pressureAbility to manage multiple stakeholdersWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesInstructor-Led Training (ILT)Training & Transition Experience Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Posted 5 days ago

Apply

10.0 - 16.0 years

0 - 1 Lacs

Hyderabad

Hybrid

Job Title: SAP SD Technical Lead Job Summary: We are seeking a highly experienced SAP SD (Sales and Distribution) Technical Lead Consultant to spearhead the design, development, and implementation of SAP SD solutions. The ideal candidate will possess deep technical expertise, strong problem-solving skills, and the ability to lead complex projects and cross-functional teams. Key Responsibilities: Solution Design and Development: Lead the design, configuration, and customization of SAP SD modules to meet business requirements. Develop and enhance technical solutions, including custom reports, interfaces, and workflows. Collaborate with functional teams to ensure seamless integration of SAP SD with other modules (e.g., MM, FI, PP). Technical Leadership: Provide guidance and mentorship to technical teams, ensuring best practices in SAP development. Review technical specifications and code to ensure high-quality deliverables. Manage and resolve complex technical issues in SAP SD. Project Management: Lead SAP SD implementation projects, ensuring timelines and objectives are met. Conduct impact analysis for new requirements and provide accurate effort estimates. Coordinate with stakeholders to gather requirements and provide regular project updates. Performance Optimization: Identify and implement process improvements and system optimizations to enhance efficiency and user experience. Monitor system performance, troubleshoot issues, and apply necessary fixes. Training and Documentation: Develop and deliver training materials for end-users and technical teams. Maintain detailed documentation, including technical specifications, test scripts, and user manuals. Required Experience and Skills: Minimum 8 years of experience as an SAP SD consultant with a strong focus on technical leadership. Expertise in SAP SD module configuration, pricing, billing, and order-to-cash (OTC) processes. Proficiency in S4 functionalities such as AATP such as Product allocation, Back-order processing and Alternative based confirmation. Solid understanding of SAP integration points with MM, FI,EWM and other modules. Strong analytical and problem-solving skills with the ability to work in fast-paced environments. Excellent communication and leadership skills to collaborate with cross-functional teams and stakeholders. Preferred Skills: Experience with SAP S/4HANA migration, rollout or implementation. Familiarity with Fiori apps, IDOCs, and ALE. Knowledge of Agile and Waterfall project methodologies. SAP SD certification is an added advantage. Knowledge of E-COMMERCE/Retail/Fashion processes will be a plus Educational Qualifications: Bachelors degree in computer science, Information Technology, or a related field.

Posted 5 days ago

Apply

2.0 - 5.0 years

5 - 9 Lacs

Coimbatore

Work from Office

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements.-Should have a strong understanding of the OTC cycle, including delivery, shipping and Invoice functionalities.-Hands-on experience with condition technique, pricing procedures, including both standard and custom pricing structures.-Practical experience in developing and managing custom routines related to output and pricing.-Working knowledge of BRF+, Smart Forms and Copy-Control.-Must have knowledge of batch job functionality. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and enhancements to existing applications while maintaining a focus on quality and efficiency in your work. Roles & Responsibilities:- Expected to be an SME. Should have strong knowledge of RICEFW objects, with a particular focus on Interfaces, and possess significant experience in interface development. Must have in-depth understanding of change pointers, change document techniques, and IDoc configuration and functionality. Should have a basic understanding of debugging techniques(not mandatory). Expected to interact regularly with Business SAs and Business Leads to gather requirements, explain custom solutions developed by the team, and support the team in understanding business processes to design solutions aligned with business needs. Should collaborate frequently with cross-functional teams to ensure smooth execution and on-time delivery of tasks. Regular coordination with the onshore counterpart is essential to gather information about ongoing and upcoming project objects and align them effectively with the offshore team.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Sales and Distribution (SD).- Strong understanding of business process integration within SAP environments.- Experience with application configuration and customization in SAP SD.- Ability to troubleshoot and resolve application issues effectively.- Familiarity with SAP reporting tools and data analysis techniques. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Sales and Distribution (SD).- This position is based at our Coimbatore office.- A 15 years full time education is required. Qualification 15 years full time education

Posted 5 days ago

Apply

1.0 - 6.0 years

1 - 4 Lacs

Pune

Work from Office

Walk-in drive for PTP/RTR/OTC skills. Please walk-in for interview on 30th-July-25 at Pune location. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Note: Looking for immediate joiners Please mention Candidate ID on top of the Resume https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218032 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218041 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218046 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218038 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218042 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218026 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218039 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218031 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218037 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218030 Interview details: Interview Date: 30th-July-25 Interview Time: 10 AM till 1.00 PM Venue Details: Plot No. 1, Pune, Phase 1, Building-1, Hinjewadi Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjewadi, Pune, Maharashtra 411057 Please find below Job Description for your reference: Job Description Exp - 1 to 4 years Shift - Flexible shifts (24/7 shifts) Education - BBA/B.Com/MBA/M.Com Please find below Job Description for your reference: Exp - 1 to 5 years Shift - Flexible shifts (24/7 shifts) Education - BBA/B.Com/MBA/M.Com Key Responsibilities -OTC: Cash Application and allocation Understanding on Credit Management Credit Insurance and follow-up Forecasting of cash flows Order approvals Other Monthly Reporting Good written and verbal communication Job Description -PTP Exp - 1 to 5 years Shift - Flexible shifts (24/7 shifts) Education - BBA/B.Com/MBA/M.Com Key Responsibilities: PTP Invoice Processing Po and Non-PO Payment processing and Banking Vendor query Resolution Employee expense Processing Statement Reconciliation Vendor Clearing Other monthly reporting Good written and verbal communication Hands on working knowledge of SAP Job Description- RTR: Exp - 1 to 5 years Shift - Flexible shifts (24/7shifts) Education - BBA/B.Com/MBA/M.Com Key Responsibilities: RTR Journal entry processing Balance sheet reconciliation Month end tasks end reporting Fixed asset accountingInventory accounting (limited requirement) Standard costing (limited requirement) Good written and verbal communication Hands on working knowledge of SAP Regards, Infosys BPM

Posted 5 days ago

Apply

2.0 - 5.0 years

4 - 6 Lacs

Hyderabad

Work from Office

MASS HIRING FOR TEAM LEADER & SENIOR EXECUTIVE FOR HYDERABAD SALARY UP TO 6 LPA + INCENTIVES + YEARLY BONUS + 5 DAYS WORKING + FREE CABS. Call HR Sakshi TO Schedule Your Interview @ 9257030225 Drop your Resume:- shaktideora@virtueplacement.com Role & responsibilities:- In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation • Manage Order to Cash related to collections and dispute management, implement & enforce to strategy • Interaction with end customers via Calls and Emails for collecting pass due amounts. • Meeting collections numbers/targets (monthly/ quarterly/ yearly) • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. • Lead and participate in conference calls with Country / Regional Financial Managers. • Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Preferred candidate profile:- 3-7 years of B2B collections & International Voice Experience , Follow up on payments, scheduling the meet with the clients. Solid interpersonal skills and ability to clearly communicate in person and on the phone. Team player self starter with the ability to work independently Effective time management skills to handle the diverse and challenging position Proven ability to successfully negotiate and resolve disputes with customers. Oracle systems experience highly preferred Immediate Joiner & 30 Days notice Only. Proficient in MS Office applications, especially in MS Excel Very Good Written and Verbal Interpersonal skills B2B Collections & International Voice experience is mandatory. Perks and benefits:- 5 Days Working Fixed Off Paid Off Free Cabs Medical Facilities Yearly Bonus Call HR Sakshi TO Schedule Your Interview @ 9257030225 Drop your Resume:- shaktideora@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained.

Posted 6 days ago

Apply

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As an experienced SAP consultant, you must have participated in at least one S/4 Hana data migration project. In this role, you will be responsible for conducting workshops to define functional data migration requirements with the business. This includes tasks such as defining target templates, creating source to target mapping, establishing conversion rules, conducting data validation/testing, and identifying functional configuration requirements. Additionally, you should have a good understanding of the integration, overlap, and dependencies among cross-functional modules like OTC, P2P, PM, PP, and FI. In a typical day as an Infoscion, your primary responsibility will be to address customer issues by diagnosing problem areas, designing innovative solutions, and facilitating deployment to ensure client satisfaction. You will be involved in developing proposals, contributing to solution design, planning configuration activities, conducting pilots, and assisting in resolving queries related to requirements and solution design. Furthermore, you will be required to conduct solution/product demonstrations, workshops, and prepare effort estimates that align with customer budgetary requirements and organizational financial guidelines. In addition to project-specific tasks, you will also be expected to actively lead small projects, contribute to unit-level and organizational initiatives, and provide high-quality, value-adding solutions to customers. You should possess the ability to develop value-creating strategies and models that drive innovation, growth, and business profitability for clients. Furthermore, having good knowledge of software configuration management systems, staying aware of the latest technologies and industry trends, and demonstrating logical thinking and problem-solving skills are essential for this role. Other key skills required include an understanding of financial processes for different project types, knowledge of various pricing models, the ability to identify process improvement areas, suggest technology solutions, and demonstrate client interfacing, project management, and team management skills. One or two industry domain knowledge is also desirable for this position. This position is based in multiple locations across India, including Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, and Jaipur. While location assignments are subject to business requirements, Infosys Ltd. is committed to accommodating your preferences whenever possible.,

Posted 1 week ago

Apply

2.0 - 5.0 years

4 - 6 Lacs

Chennai

Work from Office

Excellent Opportunity with HCLTech for OTC - Collections, Cash Apps, Order management - Chennai - Walk-in Drive on 31 Jul at Navalur. Hiring for Analyst Skill: OTC - Collections, Cash Apps, Order management with minimum 2 year of relevant experience. Date : 31 July (Thursday ) Time : 10:00am to 2:30pm Contact Person: Jefferson Venue: ETA 3- HCL Navalur Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130. Experience: 2 Years to 5 Years (Relevant Experience is mandatory) Responsibilities: Order Entries: The main objective of an Order, Entry & Installation agent is to achieve the daily, weekly & monthly targets for his/her group. This is achieved by handling orders and issues in an effective and timely manner in line as per policy. Working with other teams, management, and country teams as well as directly with Customers/Partners. Achievement of Weekly/Monthly/Quarterly targets and SLA Regular communication to team Leader Been driven and motivated to achieve targets set. Robust escalation process. Resilient under pressure and ability to quickly adapt to unforeseen work demands. Cash Application: Cash Apps covers all aspects of the role along with mentoring and supervising activities: Achievement of monthly/quarterly targets and SLA Regular communication to Team Leader Robust escalation process. Controls compliancy Training and ongoing assessment of team members Identification of process improvement areas using appropriate project methodology (from process identification to DTP sign off) Collections: The role of Cash Collector covers all aspects of collections activity including : Cash Collection Account Management Customer Relations Controls compliancy Account Management through multiple revenue streams (GDO/2 Tier/Direct/Leasing), Relationship building with Customers and Internal teams Required Skills: Relevant Experience should be mandatory. Excellent Process Knowledge in any OTC, Billing, Collections, Cash Apps, Order management (Purchase order & Sales order). Minimum 2 years of team handling experience on paper Excellent People Management Skills Degree should be Mandatory (Minimum 15 Years of education mandatory). Flexible to work at night shifts (Strictly no Rotational or Regular shifts). Flexible to work from office (5 Days). Please go through the JD and walk-in to below address. Venue : ETA 3- HCL Navalur Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130. Date : 31 July (Thursday ) Documents to be carried: 2 Copies of your updated resume 2 ID proof

Posted 1 week ago

Apply

3.0 - 8.0 years

2 - 5 Lacs

Hyderabad

Work from Office

Walk-in interview for SME - Accounts Receivable Billing. Experience: 4-6 Years in Accounts Receivables Academics: B.Com/M.Com/MBA Candidate should have Experience into to Accounts Receivables Order to Cash - Billing Responsibilities: • Good Verbal & Written Communication • Experience on any of the Skill OTC, Cash Apps Billing and Invoicing. • Customer/Client Focused attitude • Eye for details. • Problem solving skills. • Any Visual basic or Macro skill are additional advantage. Candidate Should be comfortable to work in Night Shifts (5:30 PM to 3:30AM). Looking for candidate to who can join us with in 15 days.

Posted 1 week ago

Apply

2.0 - 6.0 years

1 - 5 Lacs

Hyderabad

Work from Office

Walk-in interview for SPE and SME - Finance and Accounting. Experience: 2-6 Years in Accounts Receivables Academics: B.Com/M.Com/MBA Candidate should have Experience into to Accounts Receivables Order to cash, Responsibilities: • Good Verbal & Written Communication • Experience on any of the Skill OTC, Cash Apps Billing and Invoicing. • Customer/Client Focused attitude • Eye for details. • Problem solving skills. • Any Visual basic or Macro skill are additional advantage. Candidate Should be comfortable to work in Night Shifts (5:30 PM to 3:30AM). Looking for candidate to who can join us with in 15 days.

Posted 1 week ago

Apply

2.0 - 6.0 years

0 Lacs

karnataka

On-site

You will be joining the Global Business Operations (GBO) team as an Analyst, Commercial Experience. This team plays a vital role in providing strategic, financial, and business services to support the day-to-day operations of the business. With a strong team of over 2,000 dedicated individuals across various locations, including Bangalore, Budapest, Bogota, and Manila, you will have the opportunity to support 21 markets globally. Your role will involve collaborating with customers, commercial teams, and markets to ensure timely delivery of orders. Your responsibilities will include having expertise in OTC, SAP experience (preferred), end-to-end knowledge about OTC, and working closely with stakeholders to meet customer commitments. As an integral part of the Supply Chain, you will be expected to work collaboratively with the market to address any issues and drive process improvements for enhanced efficiency. Building strong relationships with colleagues, customers, and collaborators will be key to your success in this role. You must demonstrate a high level of accountability, ownership, and flexibility in handling tasks efficiently. Essential qualifications include high accuracy, proficient English language skills, and strong Excel proficiency. Desirable qualifications include a college or university degree, experience in Finance/Accounts Receivable roles, STC process knowledge, and SAP Order to Cash system skills. Your success in this role will depend on your attention to detail, ability to set priorities, work independently, demonstrate ownership, and be a team player. Flexibility in working hours and locations is essential for success in this dynamic environment. Joining us means being part of a culture that celebrates life and values inclusivity. Our aim is to become the most trusted and respected consumer products company globally. If you are ready to transform our business, elevate our brands, and contribute to shaping the next generation of consumer celebrations worldwide, then this opportunity is for you.,

Posted 1 week ago

Apply

3.0 - 8.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Genpact Mega Walk-in drive for Order to Cash-CashApps, Hyderabad on 26th Jul 2025 Walk-In Drive Date : 26th Jul 25 Time : 11:30am to 1:30pm Venue : 14-45 IDA Uppal, NGRI, Habsiguda, Hyderabad, Telangana 500039 Shift - Ready to work in any shift (24*7) Work module : Work from office Key Responsibilities Must have a strong understanding of Accounts Receivables process Post daily receipts (wires/ACH/checks) and credit/debit memos on a timely basis in order to ensure accurate maintenance of accounts receivable balances Contact collections and business partners to obtain remittance details Research and resolve misapplied and unidentified cash receipts in ERP Identify and manually tag all customer remit discrepancies and short payments. Undertake tasks as requested by the Team Leader that may involve testing and process improvement. Assist in streamlining and improving the accounts receivable process by identifying areas of improvement Maintain, prepare and distribute daily and monthly reporting to Supervisor, and other stakeholders Meet the monthly productivity goals Identify and reconcile payment differences, post short/over payments, deductions on account and partial payments and appropriately code all reconciling transactions Utilize shared mailboxes and customer web portals to identify, retrieve and organize remittance details. Additional Responsibilities Collaborate with Quality team on performing process Audits as per the agreed sample size and agreed frequency Act as a Subject Matter Expert/mentor/buddy and provide guidance/ support to the other team members Keep the SOP documentation updated as per the identified changes in the process and submit for regular review and approval Review /update Root Cause Analysis (RCA) provided by the accountant and work with Client-SMEs in formalizing the resolutions and bringing the preventive control to ensure same error is not repeated Identify anomalies, gaps in the process and explore potential opportunities for process improvement Qualifications we look for in you! Minimum Qualifications / Skills Degree in Finance/Accounting/Business management or other related areas Experience - 3 to 8 years of experience in Accounts Receivables Process Strong detail-orientation with a penchant for data accuracy Ability to research, interpret and reconcile data Strong communication skills, both written and verbal Good interpersonal skills and team player Ability to take initiatives, meet tight deadlines and prioritize workload Proficient in Microsoft Excel Worked in an international environment. Critical thinking skills with an ability to analyze data, and an eye for details. Comfortable to work with US based clients, US shift hours and 100% Work from Office Preferred Skills Working with Microsoft Oracle is preferred Advantage if you have exposure working with Advanced Excel, PPT & Word. Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Posted 1 week ago

Apply

0.0 - 1.0 years

0 Lacs

Gurugram, Bengaluru

Work from Office

What we are actively looking for: - Bachelor s degree completed in Law, Business, Finance, or a related field - Strong attention to detail and organizational skills - Excellent written and verbal communication skills - Ability to handle confidential information with discretion - Interest in compliance, risk management, legal affairs, or corporate governance You are likely to succeed in this role if you bring experiences in: - Perform customer due diligence and enhanced due diligence checks for new and existing customers. - Ensure that KYC/KYB records are accurate, up-to-date, and in line with company policies and local regulations. - Assist in identifying high-risk customers and transactions and escalate cases as necessary. - Investigate alerts triggered by the AML monitoring systems and escalate to the senior compliance team if necessary. - Maintain detailed and accurate records of KYC documentation, AML reviews, and transaction monitoring investigations. - Work closely with the broader compliance and risk teams to ensure a unified approach to compliance. - Ensure Zamp compliance with all regulations & and industry standards on payments and transactions. Our Culture and Benefits: At Zamp, we promote a culture of open communication, collaboration, and empowerment. We value transparency, meritocracy, and a strong work ethic. Join our early team and help us build something exceptional. Perks : - Competitive salaries and stock options with substantial potential upside. - Collaborate with top talent. - Diverse and inclusive workspace. - Comprehensive medical insurance for employees, spouses, and children. - A culture celebrating every victory. - Continuous learning and skill development opportunities. - Enjoy good food, games, and a comfortable office environment.

Posted 1 week ago

Apply

0.0 - 1.0 years

2 - 3 Lacs

Mumbai

Work from Office

Job Title: FIN_Global Middle Office_AN Job Code: 10708 Country: IN City: Mumbai Skill Category: Finance Middle Office Description: Nomura Overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.co m . Nomura Services, India supports the group s global businesses. With worldclass capabilities in trading support, research, information technology, financial control, operations, risk management and legal support, the firm plays a key role in facilitating the group s global operations. At Nomura, creating an inclusive workplace is a priority. Our approach to inclusion encompasses a variety of initiatives, including sensitization campaigns, implementing conducive policies & programs, providing infrastructure support and engaging in community events. Over time, we have made meaningful progress in these areas, and this commitment has been wellrecognized across the industry. We are proud recipients of the prestigious Top 10 Employers award by the India Workplace Equality Index (IWEI), IWEI Gold Employer of Choice awards, India CSR Leadership Award 2024 for Holistic Village Development Program and the YUVA Unstoppable Changemaker Awards. Divisional Overview: Global Middle Office (GMO) is a control function focused on the integrity of key transactional, risk and financial data and reporting. GMO will also perform an Advisory role partnering with the business and management to help deliver the firmwide strategy. To achieve this GMO will leverage the latest Digital Innovation & Automation (DI&A) opportunities to optimize GMO s efficiency and operating model. Key Responsibilities include: Data Management: Providing a complete and validated data set of transactional information, efficiencies in the production and proactive management of these data sets Control: Provide assurance on accuracy of firm s financial statements through daily PL validation, Risk Model inputs, Proactive management of internal inventory and collateral obligations to ensure key liquidity / collateral requirements are optimized Advisory: Provide business support and oversight on new products/transactions, financial resources, liquidity management and trade bookings. Propose and implement FTB process improvements; institute performance analytics; and help navigate regulatory, industry and account changes Team Overview: Collateral management is the process of evaluating the exposure of counterparty on a portfolio level and exchanging collateral to cover this exposure or risk of loss on trades. The margin team ensures that exposure is reduced in a timely manner, escalates delinquent calls to senior management when necessary, and reports the daily status on these margin calls. Role & Responsibilities: Daily Margin Call Management for OTC, Repo, PB & MSFTA including but not limited to issuance and response of/to Variation & Initial Margin Calls To ensure daytoday process delivery and supervisory controls Adherence to all process KPI s and KRI targets Establish effective working relationships with peer group, and internal/external clients Primary escalation point for all technical/process issues for the markets/processes in scope Continually look for improvements to processes within functional area Ensure that all process documentation is complete and reviewed regularly Review and control of the daily/monthly/weekly process MIS and reports To ensure that there is adequate cross training within the team, and sufficient backups are available for each process To manage/contribute to any change/system enhancement projects impacting the team/process as required Position Specifications: Experience 01yrs Qualification Graduate/MBA Mandatory Skill Set : Required Enhanced computer skills, MS Excel Good written and verbal communication skills Ability to handle multiple tasks at one time Good team player, ready to work in shifts. Time management and prioritization skills. Ability to handle pressure, high volume and risk. SME in Collateral Management with understanding of upstream booking and downstream settlement processes. Knowledge & Experience of systems like Acadia, Trioptima Graduate with relevant experience in Investment Banking operations, preferably in a similar process or MBA Finance or relevant post graduate finance qualification. Working knowledge of Digital tools like Alteryx, Python Desired Skill Set : Desired Understanding of the whole trade life cycle. Experience in IB operations Collateral management We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer s responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age. *Applying for this role does not amount to a job offer or create an obligation on Nomura to provide a job offer. The expression "Nomura" refers to Nomura Services India Private Limited together with its affiliates.

Posted 1 week ago

Apply

5.0 - 9.0 years

7 - 11 Lacs

Bengaluru

Work from Office

Job Description : Job Title: Analyst, Commercial Experience About the Function: Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are essential to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila. Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture. About the team: (TE) About the role: (TE) Role Responsibilities: Process: Experience in OTC Sap Experience (Preferred) Should have end to end knowledge about OTC Collaborate with Customer, Commercial & markets in ensuring orders are delivered as per the expected timelines committed to the customer. Communication & Stakeholder Management: Be an integral part of the Supply Chain and involve Market wherever possible to work collaboratively on any issue or process improvement to improve efficiency. Be a teammate, and display flexibility in all the situations without compromising the integrity. Support team members accounts in their absence. Build good relationship with Colleagues / Customer / Collaborators Others: Take complete ownership of the activities & hold responsibility. Showcase high level of accountability in delivering the tasks meeting the timelines & accuracy. Quick Learner Flexible to work in shifts Qualifications and Experience Required: Essential High accuracy Proficient English language skills company language Proven PC literacy, strong Excel skills Desirable College or university Degree Experience in a Finance / Accounts Receivable role STC process knowledge and working experience. Pricing & Contract Invoice Operation System skills (SAP Order to Cash knowledge) Barriers to Success in Role (Optional): Lack of English language knowledge Lack of accuracy, attention to details Difficulties in setting priorities and in working independently. Difficulties with demonstrating ownership. Not a team player Experience / skills required: (TE) Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you re supported from day one. Rewards & Benefits Statement: (TE) Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you ll be welcomed and celebrated for who you are just by being you. You ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Worker Type : Regular Primary Location: Bangalore Karle Town SEZ Additional Locations : 2025-05-06

Posted 1 week ago

Apply

2.0 - 7.0 years

4 - 9 Lacs

Bengaluru

Work from Office

Job Description : Job Title: Process Analyst, Commercial Experience About the Function: Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are essential to the day-to-day performance of our busines s. W ith a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila. Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture. About the team: (TE) About the role: (TE) Role Responsibilities: Experience in OTC Sap Experience (Preferred) Should have end to end knowledge about OTC Collaborate with Customer, Commercial & markets in ensuring orders are delivered as per the expected timelines committed to the customer. Communication & Stakeholder Management: Be an integral part of the Supply Chain and involve Market wherever possible to work collaboratively on any issue or process improvement to improve efficiency. Be a teammate, and display flexibility in all the situations without compromising the integrity. Support team members accounts in their absence. Build good relationship with Colleagues / Customer / Collaborators Others: Take complete ownership of the activities & hold responsibility. Showcase high level of accountability in delivering the tasks meeting the timelines & accuracy. Quick Learner Flexible to work in shifts Experience / skills required: Crucial High accuracy Proficient English language skills company language Proven PC literacy, strong Excel skills Desirable College or university Degree Experience in a Finance / Accounts Receivable role STC process knowledge and working experience. Pricing & Contract Invoice Operation System skills (SAP Order to Cash knowledge) Barriers to Success in Role (Optional): Lack of English language knowledge Lack of accuracy, attention to details Difficulties in setting priorities and in working independently. Difficulties with demonstrating ownership. Not a team player

Posted 1 week ago

Apply

11.0 - 14.0 years

35 - 40 Lacs

Bengaluru

Work from Office

Job Description : Job Title: Senior Analyst - Commercial Experience - GB CIO About the Function: Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are essential to the day-to-day performance of our busines s. W ith a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila. Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture. About the team: (TE) About the role: (TE) Role Responsibilities: Experience in OTC Sap Experience (Preferred) Should have end to end knowledge about OTC Collaborate with Customer, Commercial & markets in ensuring orders are delivered as per the expected timelines committed to the customer. Communication & Partner Management: Be an integral part of the Supply Chain and involve Market wherever possible to work collaboratively on any issue or process improvement to improve efficiency. Be a teammate, and display flexibility in all the situations without compromising the integrity. Support team members accounts in their absence. Build good relationship with Colleagues/Customer/Partners Others: Take complete ownership of the activities & hold responsibility. Showcase high level of accountability in delivering the tasks meeting the timelines & accuracy. Quick Learner Flexible to work in shifts Experience / skills required: Crucial High accuracy Proficient English language skills company language Proven PC literacy, strong Excel skills Desirable College or university Degree Experience in a Finance / Accounts Receivable role STC process knowledge and working experience. Pricing & Contract Invoice Operation System skills (SAP Order to Cash knowledge) Barriers to Success in Role (Optional): Lack of English language knowledge Lack of accuracy, attention to details Difficulties in setting priorities and in working independently. Difficulties with demonstrating ownership. Not a team player Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you re supported from day one. Rewards & Benefits Statement: (TE) Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you ll be welcomed and celebrated for who you are just by being you. You ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Worker Type : Regular Primary Location: Bangalore Karle Town SEZ Additional Locations : 2025-06-25

Posted 1 week ago

Apply

5.0 - 6.0 years

7 - 8 Lacs

Bengaluru

Work from Office

Job Description : Job Title Process Analyst, Commercial Experience Service Delivery About the Function: Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are essential to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila. Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture. About the Team: (TE) About the Role : (TE) Process: Experience in OTC, specifically dispute management Sap Experience (Preferred) Should have end-to-end knowledge about OTC Collaborate with Customer, Commercial & Markets in ensuring orders are delivered as per the expected timelines committed to the customer. Communication & Collaborator Management: Be an integral part of the supply chain and involve the market wherever possible to work collaboratively on any issue or process improvement to improve efficiency. Be a team player, and display flexibility in all the situations without compromising integrity. Support team members accounts in their absence. Build good relationship with colleagues, customers, and stakeholders. Others: Take complete ownership of the activities & hold responsibility. Showcase a high level of accountability in delivering the tasks, meeting the timelines, & accuracy. Quick Learner Flexible to work in shifts Qualifications and Experience Required: Crucial High accuracy Proficient English language skills company language Proven PC literacy, strong Excel skills Desirable College or university Degree Experience in a finance/accounts receivable role STC process knowledge and working experience. Pricing & Contract Invoice Operation System skills (SAP Order to Cash knowledge) Barriers to Success in Role (Optional): Lack of English language knowledge Lack of accuracy, attention to details Difficulties in setting priorities and in working independently. Difficulties with demonstrating ownership. Not a great teammate Flexible Working Statement: Flexibility is key to our success. Talk to us about what flexibility means to you so that you re supported to handle your wellbeing and balance your priorities from day one. Rewards & Benefits Statement: (TE) Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you ll be welcomed and celebrated for who you are just by being you. You ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, approaches, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Worker Type : Regular Primary Location: Bangalore Karle Town SEZ Additional Locations : 2025-06-16

Posted 1 week ago

Apply

6.0 - 12.0 years

8 - 14 Lacs

Bengaluru

Work from Office

Job Description : Job Title: Senior Analyst, Commercial Experience Service Delivery About the Function: Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are critical to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila. Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture. About the team: (TE) About the role: (TE) Role Responsibilities: Global Diageo Business Services (GDBS) is a global multi functional shared service entity that processes DIAGEO-wide transactions across various world regions. Processes in scope are: Order to Cash, Source to Pay, Record to Report. Diageo also has selected BPO partners that support service provision in Global offshore centres. DBS is a multicultural, multi-language and matrixed environment. A programme is underway to establish a Regional hybrid (Diageo and BPO partner) Service Centre in Nairobi to service Africa Region. The Customer Service Stream of the GDBS Cash Cycle Process entails Customer Service and depending on market even logistics advisor activities for GDBS served countries. Significant cross-market and end-to-end functional responsibilities with the aim to continue the excellent steps forward that have been achieved in FY11 by the OTC community. It ensures proper operation of processes from incoming customer orders to final deliveries with continuous order-to-ship end-to-end issue resolution. Service Delivery entails close business partnering with the market logistics, sales and customer service teams. The OTC Process serves around 25 markets/countries. Dimensions The role is responsible for a specific process customer service across GDBS served markets. Market Complexity: The role would entail responsibility for the step change, standardization and process harmonization of Customer Service Management across GDBS served countries. Financial a) Financial Cash Cycle deals with some 25.000 customers resulting in some 400.000 orders and collection of around 9 billion GBP an annual base. Cash Cycle is also interacting with some 55.000 vendors treating some 550.000 invoices per year. Purpose of Role: The Customer Service Advisor is the first point of contact for customers, incl EDI customers, IMC s, 3rd party service providers (warehouse) and ABSC teams and acts as the link between Cash Cycle Department and contacts outside GDBS Cash Cycle. Responsible for delivering high-level customer service and ensuring on time, in full shipments. To ensure that all customer service related queries are followed up and resolved accurately, efficiently and according to the relevant SLA. To contribute ideas, energy, passion and support to the continuous improvement of the Cash Cycle process. To ensure that internal control procedures are rigorously adhered to. Customer Service teams in certain markets are also responsible for logistic activities, measured by OTIF. Ensures that Key performance Indicators are reaching the target. Logistics Advisor tasks can also be relevant in specific markets ( eg. Proactively manage relationship with 3PLs, collaboration between Supply Chain and CS, invoice corrections, stock reconciliation etc..) Diageo Global objective is to provide excellent customer service to improve customer satisfaction outside and inside Diageo, and to ensure smooth transition of new EDI customers. Diageo Capabilities: Excellent interpersonal and communication skills with customers Deliver on promises Accuracy and attention to details Looking for and responding to feedback Good knowledge of customers and market specifics Generating ideas for issue resolution and service improvement Positive can do attitude Taking ownership for resolution, escalates where vital Ability to build great relationships with customers Understand and comply with controls in own area Good team player Top 3-5 Accountabilities: Order management, including EDI ordering ( Idoc corrections, issue resolution for EDI related problems) Handling all incoming customer queries and requests Continuously improving service levels in cooperation with the internal teams and other parts of the business to strive for perfection in a highly competitive environment Being responsible for proper communication between Diageo and customers Maximising customer satisfaction level and order entry accuracy Qualifications and Experience Required: Essential Fluent English Strong interpersonal and communication skills Strong MS Office knowledge Very strong customer service attitude Desirable College or university Degree System skills (SAP knowledge) Having an overview of market and customer specifics Barriers to Success in Role (Optional): Insufficiently open-minded and not flexible Lack of CRM and accuracy Not sufficient language capabilities Inability to work as a part of a team Flexible Working Options: Normal business hour Experience / skills required: (TE) Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you re supported from day one. Rewards & Benefits Statement: (TE) Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you ll be welcomed and celebrated for who you are just by being you. You ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you bring together this information when you submit your application. Worker Type : Regular Primary Location: Bangalore Karle Town SEZ Additional Locations : 2025-05-02

Posted 1 week ago

Apply

4.0 - 9.0 years

6 - 11 Lacs

Bengaluru

Work from Office

Job Description : Job Title: Senior Analyst, Commercial Experience Service Delivery About the Function: Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are critical to the day-to-day performance of our busines s. W ith a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila. Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture. About the team: (TE) About the role: Dimensions The role is responsible for a specific process across DBSI served markets. Market Complexity: This Customer Service role operates within a very sophisticated and evolving network with the following dimensions: Over 60 million actual cases pa in 7 in-house plants with 45 packaging lines and external plants to handle Financial Cash Cycle deals with some 25.000 customers resulting in some 400.000 orders and collection of around 9 billion GBP an annual base. Cash Cycle is also interacting with some 55.000 vendors treating some 550.000 invoices per year. Role Responsibilities: Purpose of Role: Key contributor to the effective service delivery by the E2EC processes to its business partners. Customer Supply Analyst is responsible for entering the orders accurately in the system & ensure the customer s shipment deliveries reaches the customer within the expected time. Co-ordinates pro-actively with the customers, commercial and markets of APAC region. Collaborates within the Plan & Move team to ensure no delays & the customer are highly delighted with the service provided. Documents are sent to the customer s within the stipulated time to avoid any penalties or charges imposed by the customs. Be the first point of contact for escalations Be the SPOC for the Customer service team in helping the team to complete the job Help the Team Lead and Manager with data requirement Diageo Capabilities: The role has no direct reports. The role holder should display the appropriate Diageo capabilities, specifically: Be authentic it is essential that the role holder has the ability to manage and maintain great relationship with a variety of key stakeholders and can adapt their style to suit a diverse customer base. Find solutions the ability to analyse situations and find solutions to issues is a prerequisite for this role coupled with a deep understanding of how the business operates Consistently deliver great performance the role holder must be a self-starter and have strong prioritisation skills, staying focused on what business outcomes need to be delivered. They must channel their energy into finding solutions and demonstrate brilliant execution in all aspects of the role Top 3-5 Accountabilities: Generate optimal documentation and on time shipment deliveries to meet customer service OTIFNE targets and drive performance to level of top 3 CPG companies SNP brands Issue/create accurate documents such as; invoices, debit/credit notes, order acknowledgements, etc. to required timescales Support the SNP planning team to close the OTC aspect of the order process for billing Order validation for Non UK sites. Closing of customer concerns within agreed parameters and create market/hub reports. Co-ordinate with the customer concern team in an accurate and timely manner after completion of customer concerns Resolving shipment delays and all associated communication and documentation with counterparts in supply and the market. Process material and sample orders and ensure markets are kept updated on status. Resolution of GRNI in collaboration with DBSI Intercompany and Billing Controller. High degree of attention to detail and trustworthiness Adherence to laws and best practices in regards to dealing with customers and data Comfortable dealing with numbers and the processing of financial information Reference to role in audit & internal controls Experience / skills required: Qualifications and experience: Basic degree Qualification in finance or equivalent proven experience Crucial Fluent English Desirable: Order processing, OTC, Customer Service and excel experience Approx 4+ year experience in a relevant field Supply knowledge is an added advantage 1) Proactive 2) Take complete ownership of the process 3) Excellent Communication 4) Stake holder leadership skills 5) Provide speedy resolution to an issue 6) Be flexible Barriers to Success in Role (Optional): Inability to build strong relationships Inability to work as a team Poor engagement skills with key stakeholders Poor communication skills Poor attention to detail Flexible Working Options: APAC timings 6:30am 3:30pm (at present) but be flexible for working hours Office based with minimal travel As this role has a strong internal customer focus this cannot be managed successfully on a part-time basis. Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you re supported from day one. Rewards & Benefits Statement: (TE) Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you ll be welcomed and celebrated for who you are just by being you. You ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Worker Type : Regular Primary Location: Bangalore Karle Town SEZ Additional Locations : 2025-06-25

Posted 1 week ago

Apply

4.0 - 9.0 years

6 - 11 Lacs

Bengaluru

Work from Office

Job Description : Job Title: Senior Analyst, Commercial Experience Service Delivery About us : With over 200 brands sold in nearly 180 countries, we re the world s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you ll test new insights, learn and grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating. About the Function: Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are critical to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila. Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture. About the team: (TE) About the role: Dimensions The role is responsible for a specific process across DBSI served markets. Market Complexity: This Customer Service role operates within a very sophisticated and evolving network with the following dimensions: Over 60 million actual cases pa in 7 in-house plants with 45 packaging lines and external plants to handle Financial Cash Cycle deals with some 25.000 customers resulting in some 400.000 orders and collection of around 9 billion GBP an annual base. Cash Cycle is also interacting with some 55.000 vendors treating some 550.000 invoices per year. Role Responsibilities: Purpose of Role: Key contributor to the effective service delivery by the E2EC processes to its business partners. Customer Supply Analyst is responsible for entering the orders accurately in the system & ensure the customer s shipment deliveries reaches the customer within the expected time. Co-ordinates pro-actively with the customers, commercial and markets of APAC region. Collaborates within the Plan & Move team to ensure no delays & the customer are highly delighted with the service provided. Documents are sent to the customer s within the stipulated time to avoid any penalties or charges imposed by the customs. Be the first point of contact for issues Be the SPOC for the Customer service team in helping the team to complete the job Help the Team Lead and Manager with data requirement Diageo Capabilities: The role has no direct reports. The role holder should display the appropriate Diageo capabilities, specifically: Be authentic it is crucial that the role holder has the ability to manage and maintain great relationship with a variety of key stpartnersnd can adapt their style to suit a diverse customer base. Find solutions the ability to analyse situations and find solutions to issues is a prerequisite for this role coupled with a deep understanding of how the business operates Consistently deliver great performance the role holder must be a self-starter and have strong prioritisation skills, staying focused on what business outcomes need to be delivered. They must channel their energy into finding solutions and demonstrate brilliant execution in all aspects of the role Top 3-5 Accountabilities: Generate optimal documentation and on time shipment deliveries to meet customer service OTIFNE targets and drive performance to level of top 3 CPG companies SNP brands Issue/create accurate documents such as; invoices, debit/credit notes, order acknowledgements, etc. to required timescales Support the SNP planning team to close the OTC aspect of the order process for billing Order validation for Non UK sites. Closing of customer concerns within agreed parameters and create market/hub reports. Co-ordinate with the customer concern team in an accurate and timely manner after completion of customer concerns Resolving shipment delays and all associated communication and documentation with counterparts in supply and the market. Process material and sample orders and ensure markets are kept updated on status. Resolution of GRNI in collaboration with DBSI Intercompany and Billing Controller. High degree of attention to detail and trustworthiness Adherence to laws and standard methodologies in regards to dealing with customers and data Comfortable dealing with numbers and the processing of financial information Reference to role in audit & internal controls Experience / skills required: Qualifications and experience: Basic degree Qualification in finance or equivalent proven experience Crucial Fluent English Desirable: Order processing, OTC, Customer Service and excel experience Approx 4+ year experience in a relevant field Supply knowledge is an added advantage 1) Proactive 2) Take complete ownership of the process 3) Excellent Communication 4) Stakeholder management skills 5) Provide speedy resolution to an issue 6) Be flexible Barriers to Success in Role (Optional): Inability to build strong relationships Inability to work as a team Poor engagement skills with key stakeholders Poor communication skills Poor attention to detail Flexible Working Options: APAC timings 6:30am 3:30pm (at present) but be flexible for working hours Office based with minimal travel As this role has a strong internal customer focus this cannot be managed successfully on a part-time basis. Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you re supported from day one. Rewards & Benefits Statement: (TE) Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you ll be welcomed and celebrated for who you are just by being you. You ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Worker Type : Regular Primary Location: Bangalore Karle Town SEZ Additional Locations : 2025-06-25

Posted 1 week ago

Apply

4.0 - 9.0 years

6 - 11 Lacs

Bengaluru

Work from Office

We make markets in and clear client transactions on major stock, options and futures exchanges worldwide. Through our global sales force, we maintain relationships with our clients, receiving orders and distributing investment research, trading ideas, market information and analysis. OPERATIONS Operations is a dynamic, multi-faceted segment that partners with all parts of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm s assets and its reputation. For every trade agreed, every new product launched, or market entered, every transaction completed, it is Operations that develops the processes and controls that makes business flow. YOUR IMPACT Are you interested in learning about and servicing bespoke derivative products? Our team is seeking a professional who is diligent, analytical and has the ability to collaborate with Middle Offices, Trading, Structuring, Controllers, Legal, Technology and Sales to facilitate the issuance and post-trade servicing of Securitized Derivatives, SPVs and other fund structures. You will be able to contribute across the complete Issuance process and manage the product all the way to its maturity. The business continuously expands into new markets and product areas and your expertise will help the business successfully capitalize on upcoming market opportunities. OUR IMPACT The Structuring Operations team services structured products including securitized notes, warrants, SPVs, and other fund structures. The team covers a wide range of functions including issuance, lifecycle management, payments, expense management, and associated controls. Given the range of responsibilities the team members become subject matter experts in various components of the structures, markets and flows allowing them to manage a variety of tasks and facilitate new business activities. A key focus for the organization is establishing strong risk management procedures and controls to ensure the firm and our clients are protected. Being a fairly bespoke and complex business, the Structuring Operations team handles a wide variety of functions across the entire stack from Pre-Trade investigation, product creation and Issuance, the full suite of controls all the way to Final Settlements and lifecycle servicing. The team also provides the business with expertise and guidance around new markets and products, by driving projects that support business expansion into completely new markets or product variations including advising the business on trade flows, booking models, settlement mechanism and reviewing / managing relationships with the local market participants such as the Clearing houses, Exchanges, Paying agents amongst others. BUSINESS UNIT OVERVIEW Structuring Operations provides post-trade servicing support to the Structured Products (notes, warrants, SPVs and fund structures) business across Asia, EMEA and Americas. JOB SUMMARY AND RESPONSIBILITIES Gain strong knowledge of securitized derivatives; Build expertise on the securitization and servicing processes across notes and SPVs Understand the nuances of the various products and markets from an Issuances, Settlement, Lifecycle Servicing perspective to execute the appropriate controls within each product and market Showcase your attention to detail and risk focus while servicing new issuances & processing lifecycle events on bespoke issuance across markets Showcase your investigative skills by identifying and analyzing complex breaks that result from discrepancies in trade flows / booking. Build on your understanding of exotic products and the workings of internal systems to service the specializations in these financial products Working with various Operations, Technology, Controllers, Legal, & front office teams in the course of your day to day responsibilities Work with internal and external stakeholders to understand the intricacies of the internal systems as well as the nuances of the regulators and external market environments to partner with the business in new market and product initiatives. Build and maintain in-house operations databases and mini applications which provide tactical automation and data analytics capability. Explore the possibility of process change through enhancing the same and work towards a risk controlled environment to support business initiatives by providing scale through tactical automation. Collaborate with internal and external stakeholders to drive continuous improvement & strategic initiatives for the business as they expand into new markets or experiment with new financial products BASIC QUALIFICATIONS Bachelors degree with a minimum of 4 years of experience in financial services Candidate must be comfortable in a high-pressured environment Proven analytical skills, problem solving ability, and attention to detail Aptitude for building relationships, along with the ability to communicate complex issues to a wide array of internal and external clients with differing levels of product experience Excellent written, communication and presentations skills Integrity and passion for working in a competitive environment Self-motivated and proactive team player who takes ownership and accountability of projects & tasks, has strong organizational skills and effectively manages competing priorities PREFERRED QUALIFICATIONS Prior experience with Structured Products, Derivatives (Securitized and/or OTC), SPVs (Special Purpose Vehicles), Managed Accounts or UCITS Funds from a servicing perspective Proficiency using the Microsoft Office Suite, including Excel, PowerPoint and Microsoft Word Prior process automation experience Experience with SQL, Databases (MSSQ / Sybase), VBA, Alteryx, Tableau and other ETL tools

Posted 1 week ago

Apply

2.0 - 5.0 years

4 - 7 Lacs

Gurugram

Work from Office

Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg Asia-Pacific LinkedIn https//www. linkedin. com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all Career The Power Behind Your Mission Open Blue This is How a Space Comes Alive How will you do it? Responsible for activities related to a broad cross section of Johnson Controls customer portfolios Analyze accounts and set targets - Collection plan / strategy at the beginning of month Responsible for overseeing collection activities of all the active cusotmers for North America & Canada region Manage Collection processes, provide early stage customer service and, where necessary, raise cases involving customer complaints Co-ordination with cusotmers and cash application team for remittance advise Support other finance operations by providing and receiving information from customers regarding invoicing, collection and cash application Account reconciliation - follow up with sales team and review open points and request customer master team to update system Manage and Process Adjustments, Promise to Pay/ Deductions / Payment Plans / Write Offs Issuing Dunning Letters and/Or Legal Proceedings for uncollected receivables To ensure compliance to applicable policies, guidelines, and regulations What we look for? Graduate / Postgraduate / Master s Degree in any stream Proficient in both verbal and written business communications 2- 5 Years of experience required in North America Collections process Systems knowledge in ERPs (Baan, Qolsys , Amer, Oracle & SAP) Experience in North American process transition would be preferred Proficiency in Collections Tools like Getpaid , Contact Tool, High Radius will be preferred Excellent customer service, business communication, and follow-up skills, with the ability to work in a fast-paced team environment while meeting deadlines.

Posted 1 week ago

Apply

4.0 - 7.0 years

5 - 8 Lacs

Gurugram

Work from Office

Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg Asia-Pacific LinkedIn https//www. linkedin. com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive How will you do it? Responsible to receive in-bound and make out-bound calls to connect with JCI customers Note this will be individual contributor role Responsible for activities related to a broad cross section of Johnson Controls customer portfolios Analyze accounts and set targets - Collection plan / strategy at the beginning of month Responsible for overseeing collection activities of all the active cusotmers for North America & Canada region Manage Collection processes, provide early stage customer service and, where necessary, raise cases involving customer complaints Co-ordination with cusotmers and cash application team for remittance advise Support other finance operations by providing and receiving information from customers regarding invoicing, collection and cash application Maintain call logs and expected payment dates using your daily interactions with customers to encourage timely payment, as well as proactive contact on non-due invoices Analyze aging debt reports and initiate calls to, as well as receieve calls from customers Support the business by understanding customer disputes, assist with the research of cases to resolve invoicing and commercial customer service issues on accounts and support actions to prevent delinquent payment Account reconciliation - follow up with sales team and review open points and request customer master team to update system Manage and Process Adjustments, Promise to Pay/ Deductions / Payment Plans / Write Offs Issuing Dunning Letters and/Or Legal Proceedings for uncollected receivables What we look for? Graduate / Postgraduate / Master s Degree in Commerce or relevant Graduate / Postgraduate / Master s Degree in any stream Proficient in both verbal and written business communications 4 - 7 Years of experience required in North America Collections process Experience in North American process transition would be preferred Excellent English level with clear American pronunciation. Systems knowledge in ERPs (Baan, Qolsys , Amer, Oracle & SAP) will be preferred Proficiency in Collections Tools like Getpaid , Contact Tool, High Radius will be preferred Degree in business administration or professional experience focusing on Finance/Accounting. Working experience within a shared services environment is mandatory

Posted 1 week ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies