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8.0 - 12.0 years
0 Lacs
karnataka
On-site
As an Oracle Service Cloud Developer with 8-10 years of experience, you will be responsible for the implementation, customization, and support of Oracle Service Cloud (OSvC). Your role will involve developing custom scripts, processes, workflows, business rules, and integrations with OSvC, utilizing REST APIs for integration with external systems, managing email configurations and mailbox management in OSvC, and working on OSvC BUI as well as Agent Desktop. You will also be expected to maintain and customize OSvC Customer Portal using JavaScript, HTML, and CSS, troubleshoot and resolve complex technical issues, collaborate effectively with cross-functional teams, and utilize Oracle Service Cloud modules such as Knowledge Advanced, Guided Assist, and case routing. The mandatory skills required for this role include extensive experience with Oracle Service Cloud implementation, customization, and support, strong proficiency in PHP, .NET, and JavaScript, good hands-on experience with OSvC BUI and Agent Desktop, expertise in REST API integration, experience in email configuration and mailbox management within OSvC, familiarity with JavaScript, HTML, and CSS for OSvC Customer Portal, strong problem-solving skills, familiarity with Oracle Service Cloud modules such as Knowledge Advanced, Guided Assist, and case routing, and strong communication skills. Desired or secondary skills that are preferred for this role include certifications in Oracle Service Cloud or related technologies, experience with additional Oracle Service Cloud modules or integrations, and knowledge of Agile development methodologies. This is a contractual/temporary position with a contract length of 6 months. The work location is in person. Your total experience should be 8 years, with 8 years of experience specifically in Oracle Service Cloud.,
Posted 2 weeks ago
8.0 - 10.0 years
18 - 22 Lacs
Mumbai, Delhi / NCR, Bengaluru
Work from Office
Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote Notice Period: Immediate iSource Services is hiring for one of their client for the position of Oracle service cloud. About the Role - We are looking for an experienced Oracle Service Cloud Developer with over 8 years of expertise in Oracle Service Cloud (OSvC) implementation, customization, and support. The ideal candidate will have proficiency in PHP, .NET, JavaScript, and hands-on experience with OSvC BUI and Agent Desktop. You will be responsible for developing custom scripts, workflows, event handlers, and integrating OSvC with external systems using REST APIs. Key Responsibilities: Implement, customize, and support Oracle Service Cloud solutions. Develop custom scripts, processes, workflows, and business rules within OSvC. Integrate OSvC with external systems using REST APIs. Manage email configurations and mailbox settings in OSvC. Troubleshoot complex issues and collaborate with cross-functional teams. Requirements: 8+ years of experience with Oracle Service Cloud implementation and support. Strong proficiency in PHP, .NET, and JavaScript. Expertise in OSvC BUI, Agent Desktop, and custom scripting. Experience in integrating OSvC using REST APIs. Knowledge of OSvC modules like Knowledge Advanced, Guided Assist, and case routing.
Posted 1 month ago
5 - 8 years
0 - 1 Lacs
Hyderabad
Remote
Urgent Requirement – RightNow Service Cloud (Remote) Position: RightNow Service Cloud Location: Remote Skills: Extensive experience with Oracle Service Cloud implementation, customization, and support. Strong proficiency in PHP, .NET, JavaScript. Good hands on experience with OSvC BUI as well as Agent Desktop Experience in developing Custom Scripts, Custom Processes (Event Handlers), workflows, business rules, and integrations with OSvC. Expertise in using REST APIs for integration with external systems Understanding of email configurations and mailbox management in OSvC. Familiarity with JavaScript, HTML and CSS used in OSvC Customer Portal Strong problem-solving skills, with the ability to troubleshoot complex issues. Familiarity with Oracle Service Cloud modules such as Knowledge Advanced, Guided Assist, and case routing. Strong communication skills and ability to work effectively with cross-functional teams. Preferred: Certifications in Oracle Service Cloud or related technologies. Experience with additional Oracle Service Cloud modules or integrations. Knowledge of Agile development methodologies.Responsibilities: Implement PHP & .NET solutions Provide technical assistance via phone, email & chat Collaborate with development team on OSvC BUI projects Integrate REST APIs using JavaScript & jQuery
Posted 3 months ago
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